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2019 Lexus Rx Hybrid TSBs

116 Technical Service Bulletins across 14 categories

Body & Paint

27 bulletins
11027560

Some 2005 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11016775

Some 2010 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.

11015489

Some 2010 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.

11007456

Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11006162

Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11005121

Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11005063

Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11003643

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11003642

Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.

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This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.

11003641

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...

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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

11003588

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11003587

Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.

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This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.

11003586

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...

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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

10224172

Some 2018 ? 2019 model year LS 500 and LS 500h and 2019 ? 2022 model year RX 350 and RX 450h vehicles may exhibit a...

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condition where the rear combination lamp front corner on the right and/or left-hand side expands and contacts the body. This condition may occur in hot and/or sunny conditions and may result in paint chipping on the body panel. Follow the Repair Procedure in this bulletin to address this condition

10224115

Some 2019 ? 2022 model year RX 350 and 2018 ? 2022 model year RX 450h vehicles may exhibit a rattle noise from the...

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sliding roof assembly when it is in the tilted open position while driving over a bumpy road. Follow the Repair Procedure in this bulletin to address this condition

10220211

Some 2017 ? 2022 model year RX 350 and RX 450h vehicles may exhibit water leaking from the moon roof when going through...

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a high-pressure rinse cycle car wash. In most cases, a small amount of water is either missing or bouncing off the rain gutter and dripping into the interior (center console, seat, driver, etc.).

10220190

Some 2019 ? 2022 model year RX 350 and 2018 ? 2022 model year RX 450h vehicles may exhibit a rattle noise from the...

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sliding roof assembly when it is in the tilted open position while driving over a bumpy road. Follow the Repair Procedure in this bulletin to address this condition

10209023

Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

10201355

DP: There is a possibility that the front inside door handles may break where the latch release cable is attached if the...

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handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.

10201354

TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC02 FRONT INSIDE DOOR HANDLE MAY BECOME INOPERATIVE CERTAIN...

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2016-2019 MODEL YEAR RX350 and RX450h

10201338

TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC02 FRONT INSIDE DOOR HANDLE MAY BECOME INOPERATIVE CERTAIN...

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2016-2019 MODEL YEAR RX350 and RX450h

10190466

Some 2016 ? 2021 model year North American Produced (NAP) TMMC-built RX 350 and RX 450h vehicles may exhibit a condition...

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in which the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corroding and begin to seize, increasing the effort required to pull the release lever and release the hood latch. Follow the Repair Procedure in this bulletin to address this condition.

10187462

There is a possibility that the front inside door handles may break where the latch release cable is attached if the...

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handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.

10186197

TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC02 FRONT INSIDE DOOR HANDLE MAY BECOME INOPERATIVE CERTAIN...

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2016-2019 MODEL YEAR RX350 and RX450h

10184547

Some 2016 ? 2021 model year North American Produced (NAP) TMMC-built RX 350 and RX 450h vehicles may exhibit a condition...

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where the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corroding and begin to seize, increasing the effort required to pull the release lever and release the hood latch. Follow the Repair Procedure in this bulletin to address this condition.

10181777

Some 2016 ? 2019 model year RX 350 and RX 450h vehicles may exhibit a condition in which the inside rear door handle does not open the door.

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This condition occurs when the rear door handle fatigues, allowing the inside door handle release cable to separate from the door handle body. Follow the Repair Procedure in this bulletin to address this condition.

10174888

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

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L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.

Electrical

16 bulletins
10213903

This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries.

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This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger

10207962

This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type.

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This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.

10183184

This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries.

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This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.

10179691

Some 2006 ? 2020 model year Lexus hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV...

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battery cooling fan or intake filter. This condition could reduce the efficiency of the HV battery cooling system.

10179595

Some 2006 - 2020 model year Lexus hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV...

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battery cooling fan or intake filter. This condition could reduce the efficiency of the HV battery cooling system.

10178788

The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip.

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A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker

10176707

Some 2018 - 2020 model year RX 450h and RX 450hL vehicles may exhibit a MIL ON condition with the following Diagnostic...

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Trouble Code (DTC): ?P107B ? (Fuel Rail Pressure Sensor "B" Circuit Range/Performance)

10174907

After performing a battery test using the DCA-8000 battery diagnostic charger and the battery health has been considered...

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a ?Good? condition, the DCA will automatically enter a post-test charging mode. In the post-test charging mode, the DCA analyzes the current state of charge of the battery and automatically begins to charge the battery to a fully charged condition, 100% state of charge. The time required to charge the battery to full will vary. Once the DCA enters the post-test charging mode the battery test has been completed, and further charging can be conducted under the Technician?s discretion. Selecting ?Stop? will cancel the automatic charging of the battery and return the user to the DCA results screen. The test results and charge time can be printed or emailed from the results screen.

10164354

The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip.

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A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker

10164350

This bulletin contains the vehicle specific pre-delivery services for 2019 model year RX350 and RX450h vehicles.

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Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.

10162759

The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code.

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Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.

10155231

This bulletin details the supplemental procedure to confirm Telematics Data Communication Module (DCM) activation for...

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applicable 2018 ? 2019 model year Lexus vehicles after the process is initiated by Techstream. The steps outlined in this bulletin include: ? Techstream Messages ? DCM Activation Confirmation ? Vehicle Confirmation

10154798

The microphone circuit passes through the DCM before reaching the radio/navigation system.

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To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.

10149987

This bulletin provides general high-voltage safety precautions for the hybrid system.

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The hybrid system circuits operate with up to 650V. These high voltages are dangerous and can cause personal injury, severe burns, electric shock, and death if proper safety precautions are NOT followed. Be sure to carefully review ALL applicable Repair Manual procedures BEFORE performing service. As a policy, and to help ensure safety, no Lexus dealership technician is qualified to service or repair hybrid vehicles until Lexus course L071 is successfully completed.

10149188

This bulletin provides general high-voltage safety precautions for the hybrid system.

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The hybrid system circuits operate with up to 650V. These high voltages are dangerous and can cause personal injury, severe burns, electric shock, and death if proper safety precautions are NOT followed. Be sure to carefully review ALL applicable Repair Manual procedures BEFORE performing service. As a policy, and to help ensure safety, no Lexus dealership technician is qualified to service or repair hybrid vehicles until Lexus course L071 is successfully completed.

10141592

A battery in a stored vehicle is subject to conditions that can reduce its performance and life.

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These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer's responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle's battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, within 48 hours of delivery to customers.

Pre-Delivery & Maintenance

15 bulletins
10238138

SPOC: Effective immediately, Lexus is issuing a stop sale on part numbers 85212-YZZ2L-LX & 85212-YZZ2M-LX, which may...

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have a quality concern relating to a missing kit component (mispack). Lexus is requesting the return of ALL Dealer inventory of these parts to your facing PDC for credit and inspection.

10214355

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

10190468

Lexus Safety Recall and Service Campaign - Technician Certification Requirements

10186196

FAQ: SPECIAL SERVICE CAMPAIGN 20LC02

10176283

Safety Recall and Service Campaign - Technician Certification Requirements

10174923

Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their...

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stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-Term Vehicle Storage Guidelines outlined in L-SB-0015-20 and other Service Bulletin publications to ensure customers receive their vehicles in a fresh and well maintained condition. Please ensure that both Sales and Service at your dealership are aware of these guidelines and are following the recommended maintenance and storage processes and procedures to ensure the highest customer satisfaction with their new vehicle purchase.

10172377

Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 19LC05 OIL COOLER PIPE CERTAIN 2016 ? 2019...

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RX 450h

10172375

Dealer Daily Message: **Dealer Letter Available on TIS** Certain 2016 ? 2019 Model Year RX 450h Oil Cooler Pipe ?...

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Special Service Campaign 19LC05 Dealer Letter and Technical Instructions are now available on TIS.

10168530

Safety Recall and Service Campaign - Technician Certification Requirements

10162235

Safety Recall and Service Campaign - Technician Certification Requirements

10161836

Safety Recall and Service Campaign - Technician Certification Requirements

10154794

Safety Recall and Service Campaign - Technician Certification Requirements

10153274

Safety Recall and Service Campaign - Technician Certification Requirements

10149988

This bulletin contains the vehicle specific pre-delivery services for 2019 model year RX350 and RX450h vehicles.

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Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.

10149189

This bulletin contains the vehicle specific pre-delivery services for 2019 model year RX350 and RX450h vehicles.

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Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.

Engine

12 bulletins
10245447

Some 2016 ? 2022 model year RX 450h and 2018 ? 2022 model year RX 450hL vehicles may exhibit a squawk/knock noise from...

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the engine compartment when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.

10238135

Some 2016 ? 2022 model year RX 450h and 2018 ? 2022 model year RX 450hL vehicles may exhibit a squawk/knock noise from...

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the engine compartment when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.

10235227

Some 2016 ? 2019 model year RX 450h and 2018 ? 2019 model year RX 450hL vehicles may exhibit a MIL ON condition with one...

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or more of the following Diagnostic Trouble Codes (DTCs): ?P0301 ? Cylinder 1 Misfire Detected ?P0302 ? Cylinder 2 Misfire Detected ?P0303 ? Cylinder 3 Misfire Detected ?P0304 ? Cylinder 4 Misfire Detected ?P0305 ? Cylinder 5 Misfire Detected ?P0306 ? Cylinder 6 Misfire Detected Follow the Repair Procedure in this bulletin to address this condition.

10235224

Some 2020 ? 2022 model year vehicles equipped with 17CY+ Panasonic Audio (versions less than 1226) and Navigation...

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(versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of the following conditions: ?Navigation reset while entering a destination. ?Voice command does not recognize Starbucks. ??Unable to establish audio connection? message, and Alexa is unable to resume after Android AutoTM interruption. ?Soft buttons grayed Out during panoramic view monitor transition. ?HVAC fan speed displayed incorrectly. ?Volume cannot be adjusted with the rear seat remote control. ?Multimedia system reboots when iPhone is connected via USB. ?Energy flow information is missing on energy monitor screen. ?Clearance sonar indication on backup camera screen is missing. ?Audio from USB devices intermittently works. ?iPhone ringer continues after answering call. ?Audio titles not displayed. ?Toyota apps screen menu not displayed. Some 2020 ? 2021 model year vehicles equipped with 17CY+ Panasonic Navigation (version less than 1150) and Audio (version less than 1163) may exhibit one or more of the following conditions: ?Poor map screen touch operation. ?Navigation system reset. ?Climate temperature control difficult to operate. ??Waiting for the Beep? message displayed, voice recognition does not start when pressing the push to talk button. ?Blower motor speed incorrectly displayed. ?White CarPlay screen when connecting iPhone12. ?Navigation sub-screen blank while playing a CD. ?Inoperative rear seat entertainment track controls. ?Abnormal energy flow screen appearance. ?Incorrect FM or SiriusXM genre Information. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to address these conditions.

10211831

Some 2016 ? 2022 model year RX 450h and 2018 ? 2022 model year RX 450hL vehicles may exhibit a squawk/knock noise from...

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the engine compartment when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition

10203537

Some 2016 ? 2021 model year RX 450h vehicles may exhibit a squawk/knock noise from the engine compartment when...

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depressing and/or releasing the brake pedal. This may be due to small amounts of air within the brake actuator assembly. Follow the Repair Procedure in this bulletin to address this condition.

10201388

DL: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating.

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If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the vehicle entering a failsafe driving mode in which the vehicle can still be driven for certain distances.

10201341

AL: INTEROFFICE MEMORANDUM: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating.

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If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the vehicle entering a failsafe driving mode in which the vehicle can still be driven for certain distances.

10188931

Some 2016 ? 2021 model year RX 450h vehicles may exhibit a squawk/knock noise from the engine compartment when...

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depressing and/or releasing the brake pedal. This may be due to small amounts of air within the brake actuator assembly. Follow the Repair Procedure in this bulletin to address this condition.

10172374

Dealer Package: The involved vehicles are equipped with an engine oil cooling system.

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The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.

10172373

Region Email: The involved vehicles are equipped with an engine oil cooling system.

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The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.

10169331

Some 2016 ? 2019 model year RX450h and 2018 ? 2019 model year RX450hL vehicles may exhibit a MIL ON condition with one...

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or more of the following Diagnostic Trouble Codes (DTCs): ? P0301 ? Cylinder 1 Misfire Detected ? P0302 ? Cylinder 2 Misfire Detected ? P0303 ? Cylinder 3 Misfire Detected ? P0304 ? Cylinder 4 Misfire Detected ? P0305 ? Cylinder 5 Misfire Detected ? P0306 ? Cylinder 6 Misfire Detected Follow the Repair Procedure in this bulletin to address this condition.

Fuel System

10 bulletins
11003648

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete

11003593

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete

10235219

DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court.

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The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

10235215

Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the...

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following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.

10201401

Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC...

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evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

10201389

TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 21LC01 LOW-PRESSURE FUEL PUMP

10187244

DP: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2019 model year RX 350 and RX 450h vehicles.

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These reports have indicated there is a possibility that the inside door handles can break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative. Although the rear inside door handles are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the rear inside door handle becoming inoperative. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10186198

DP: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2019 model year RX 350 and RX 450h vehicles.

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These reports have indicated there is a possibility that the inside door handles can break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative. Although the rear inside door handles are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the rear inside door handle becoming inoperative. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10162746

Some 2007 ? 2019 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC...

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evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.

10141586

Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.

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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect vehicle systems and components. Any problems that are found should be corrected immediately.

Other

9 bulletins
10244110

A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own.

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These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.

10238136

OBSOLETE NOTICE May 15, 2023: This bulletin is now obsolete.

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Please see L-SB-0032-23.

10203535

OBSOLETE NOTICE October 04, 2021: This bulletin is now obsolete.

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Please see L-SB-0035-21.

10202453

When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front...

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Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

10201403

OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete.

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Please see L-SB-0024-21.

10172827

February 06, 2020: This bulletin is now obsolete.

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Please see L-SB-0003-20.

10153201

OBSOLETE NOTICE December 04, 2018: This bulletin is now obsolete.

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Please see L-SB-0045-18.

10149997

When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front...

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Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

10145761

Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being...

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established, vehicle settings and/or network/cellular coverage concerns.

HVAC & Climate

6 bulletins
11020656

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.

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The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

10182961

HVAC drain tube is found to blocked/clogged.

10179694

HVAC drain tube is found to blocked/clogged.

10179598

HVAC drain tube is found to blocked/clogged.

10173986

In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair.

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To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

10169332

HVAC drain tube is found to blocked/clogged.

Infotainment

6 bulletins
10197471

Diagnosis of bluetooth connectivity complaints.

10181738

Some 2016 ? 2020 model year Lexus vehicles with navigation (version less than A1##8020) may exhibit one or more of the...

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following conditions: ?Pink or purple flashing navigation screen. ?Black or blank navigation screen. ?Navigation reset or rebooted intermittently.

10179766

Some 2018 ? 2020 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System require a Special Service...

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Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired or will expire within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system.

10179697

Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.

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This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

10179601

Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.

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This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

10169420

Some vehicles with Pioneer 12.3? (or 10.3? IS) Navigation may encounter an intermittent Pink flash on the display...

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followed by a system reset.

Brakes

5 bulletins
11003650

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11003595

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

10236185

DL: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4...

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years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.

10234307

DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4...

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years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.

10234304

Some 2016 ? 2019 model year RX 450h vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights...

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are on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, or C1253 will be stored in the vehicle memory to be used as verification. This condition may be caused by a small internal brake fluid leak inside the brake actuator. Follow the Repair Procedure in this bulletin to address this condition.

Steering

4 bulletins
10190455

Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.

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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10177780

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

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ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.

10173793

Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.

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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10168519

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.

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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

Tires & Wheels

2 bulletins
10207945

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus.

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This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

10141587

During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting.

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If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.

Software & Calibration

2 bulletins
10198149

POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL

10183269

This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021...

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model year Lexus vehicles.

Air Bags & Safety

1 bulletin
10177784

Some 2016 - 2019 model year RX 350 and RX 450h vehicles second row seat occupants may experience a condition where the...

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inside rear door handle may not open the door. This condition is caused when the rear door handle fatigues, allowing the inside door handle release cable to separate from the door handle body

Transmission

1 bulletin
10141574

Hybrid vehicles are equipped with two types of batteries: * Hybrid Vehicle (HV) battery - Auxiliary (12V) battery If the...

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vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Perform the following maintenance service for the HV battery and 12V auxiliary battery. NOTE * Before disconnecting the auxiliary battery, confirm the shift lever is in the "P" position and apply the parking brake completely. The shift lever cannot be shifted from the "P" position with the 12V auxiliary battery disconnected. * If the negative (-) terminal of the auxiliary battery is reconnected, even if the power switch is selected to the Start mode, the hybrid system may not start. In this case, push the Power switch to select Start again to start the hybrid system (the Ready light is ON). If the hybrid system still does not start (the Ready light is OFF), refer to the Repair Manual. * If the vehicle is equipped with VGRS, the system must be initialized after the auxiliary battery has been reconnected. Refer to the applicable Service Bulletin for instructions.