2005 Lexus RX Hybrid TSBs
68 Technical Service Bulletins across 12 categories
Categories
Body & Paint
39 bulletinsSome 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.
Read full bulletin
Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.
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This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...
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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.
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This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...
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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
Spots in Window Glass - vehicle exterior
Windshield Wiper Blade Maintenance and cleaning
Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models - Extention of Warranty...
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Coverage for Cracked and/or Sticky/Melting Dashboards ( Inst krukment Panels) as a Result of Heat or Humidity.
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.
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L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?).
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This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?).
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This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
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NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. Late Production 2008 IS 250/350 vehicles are only eligible for cracked and/or sticky/melting Front and Rear Interior Door Panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
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NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. Late Production 2008 IS 250/350 vehicles are only eligible for cracked and/or sticky/melting Front and Rear Interior Door Panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
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NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement Phase of this warranty enhancement program. Since prior to that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
EC: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
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NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.In Mid-December, 2014 Lexus announced the reimbursement Phase of this warranty enhancement program. Since prior to that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing. Although Lexus is increasing production levels, it is difficult to predict customer demand and where parts need to be shipped to support customer demand. It is important that dealerships explain to customers that there still may be a period of time the customer will need to wait before part replacement can be performed. Please be sure to take this into consideration when performing customer scheduling.
DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?).
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This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to 2006 - 2008 Model Year IS 250/350 and 2007 Model Year LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.
RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?).
Read full bulletin
This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to 2006 - 2008 Model Year IS 250/350 and 2007 Model Year LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.
Dealer Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program.
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This program extends the warranty coverage for repairs related to cracked and/or sticky/melted dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
Region Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program.
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This program extends the warranty coverage for repairs related to cracked and/or sticky/melted dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
Warranty Enhancement Program: Update: Technician requirements and parts order processes have been updated.
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Extension of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards (Instrument Panels) as a Result of Heat or Humidity.
Dealer Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program.
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This program extends the warranty coverage for repairs related to cracked and/or sticky/melted dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
Region Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program.
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This program extends the warranty coverage for repairs related to cracked and/or sticky/melted dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?).
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This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?).
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This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
EC: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
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NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.In Mid-December, 2014 Lexus announced the reimbursement Phase of this warranty enhancement program. Since prior to that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing. Although Lexus is increasing production levels, it is difficult to predict customer demand and where parts need to be shipped to support customer demand. It is important that dealerships explain to customers that there still may be a period of time the customer will need to wait before part replacement can be performed. Please be sure to take this into consideration when performing customer scheduling.
DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?).
Read full bulletin
This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to 2006 - 2008 Model Year IS 250/350 and 2007 Model Year LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.
RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?).
Read full bulletin
This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to 2006 - 2008 Model Year IS 250/350 and 2007 Model Year LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.
WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
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NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
"WPB: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY.
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NOTE: THE SAME WARRANTY ENHANCEMENT PROGRAM COVERAGE DESCRIBED HEREIN IS ALSO APPLICABLE TO CERTAIN 2006-2008 MY IS 250/350 AND CERTAIN 2007 MY LS 460 VEHICLES FOR CRACKED AND/OR STICKY/MELTING FRONT AND REAR INTERIOR DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY. LATE PRODUCTION 2008 IS 250/350 VEHICLES ARE ONLY ELIGIBLE FOR CRACKED AND/OR STICKY/MELTING FRONT AND REAR INTERIOR DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY. IN MID-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT PROGRAM. SINCE THAT ANNOUNCEMENT, LEXUS HAS BEEN DILIGENTLY MAKING PARTS PREPARATIONS FOR THE PARTS REPLACEMENT PHASE OF THIS PROGRAM. DUE TO THE AGE, VOLUME, AND BREADTH OF THE COVERED VEHICLES SUBJECT TO THE PROGRAM AND THE SIZE AND COMPLEXITY OF DASHBOARD MANUFACTURING, LEXUS WILL BE LAUNCHING THE PART REPLACEMENT PORTION OF THIS PROGRAM IN SEVERAL PHASES; PLEASE REFER TO THE TABLE BELOW FOR PART REPLACEMENT MODEL PHASING."
"WPB: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY.
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NOTE: THE SAME WARRANTY ENHANCEMENT PROGRAM COVERAGE DESCRIBED HEREIN IS ALSO APPLICABLE TO CERTAIN 2006-2008 MY IS 250/350 AND CERTAIN 2007 MY LS 460 VEHICLES FOR CRACKED AND/OR STICKY/MELTING FRONT AND REAR INTERIOR DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY. LATE PRODUCTION 2008 IS 250/350 VEHICLES ARE ONLY ELIGIBLE FOR CRACKED AND/OR STICKY/MELTING FRONT AND REAR INTERIOR DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY. IN MID-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT PROGRAM. SINCE THAT ANNOUNCEMENT, LEXUS HAS BEEN DILIGENTLY MAKING PARTS PREPARATIONS FOR THE PARTS REPLACEMENT PHASE OF THIS PROGRAM. DUE TO THE AGE, VOLUME, AND BREADTH OF THE COVERED VEHICLES SUBJECT TO THE PROGRAM AND THE SIZE AND COMPLEXITY OF DASHBOARD MANUFACTURING, LEXUS WILL BE LAUNCHING THE PART REPLACEMENT PORTION OF THIS PROGRAM IN SEVERAL PHASES; PLEASE REFER TO THE TABLE BELOW FOR PART REPLACEMENT MODEL PHASING."
"WPB: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY.
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NOTE: THE SAME WARRANTY ENHANCEMENT PROGRAM COVERAGE DESCRIBED HEREIN IS ALSO APPLICABLE TO CERTAIN 2006-2008 MY IS 250/350 AND CERTAIN 2007 MY LS 460 VEHICLES FOR CRACKED AND/OR STICKY/MELTING FRONT AND REAR INTERIOR DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY. IN MID-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT PROGRAM. SINCE PRIOR TO THAT ANNOUNCEMENT, LEXUS HAS BEEN DILIGENTLY MAKING PARTS PREPARATIONS FOR THE PARTS REPLACEMENT PHASE OF THIS PROGRAM. DUE TO THE AGE, VOLUME, AND BREADTH OF THE COVERED VEHICLES SUBJECT TO THE PROGRAM AND THE SIZE AND COMPLEXITY OF DASHBOARD MANUFACTURING, LEXUS WILL BE LAUNCHING THE PART REPLACEMENT PORTION OF THIS PROGRAM IN SEVERAL PHASES; PLEASE REFER TO THE TABLE BELOW FOR PART REPLACEMENT MODEL PHASING."
"WPB: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY.
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NOTE: THE SAME WARRANTY ENHANCEMENT PROGRAM COVERAGE DESCRIBED HEREIN IS ALSO APPLICABLE TO CERTAIN 2006-2008 MY IS 250/350 AND CERTAIN 2007 MY LS 460 VEHICLES FOR CRACKED AND/OR STICKY/MELTING FRONT AND REAR INTERIOR DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY. IN MID-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT PROGRAM. SINCE THAT ANNOUNCEMENT, LEXUS HAS BEEN DILIGENTLY MAKING PARTS PREPARATIONS FOR THE PARTS REPLACEMENT PHASE OF THIS PROGRAM. DUE TO THE AGE, VOLUME, AND BREADTH OF THE COVERED VEHICLES SUBJECT TO THE PROGRAM AND THE SIZE AND COMPLEXITY OF DASHBOARD MANUFACTURING, LEXUS WILL BE LAUNCHING THE PART REPLACEMENT PORTION OF THIS PROGRAM IN SEVERAL PHASES; PLEASE REFER TO THE TABLE BELOW FOR PART REPLACEMENT MODEL PHASING. "
LEXUS 2003-2008: WARRANTY EXTENSION FOR CERTAIN "MY" VEHICLE MODELS DUE TO CRACKING & MELTING INSTRUMENT PANELS.
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THIS TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. *LJ
Pre-Delivery & Maintenance
6 bulletinsLexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models.
Safety Recall and Service Campaign - Technician Certification Requirements
Warranty Policy Bulletin (POL14-03): Lexus has received reports where some vehicles may exhibit cracked and/or...
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sticky/melting dashboards as a result of heat or humidity.
WARRANTY POLICY BULLETIN (POL14-03): LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR...
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STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY.
WPB: BACKGROUND: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY.
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IN MID-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT PROGRAM. SINCE THIS ANNOUNCEMENT, LEXUS HAS BEEN DILIGENTLY MAKING PARTS PREPARATIONS FOR THE PARTS REPLACEMENT PHASE OF THIS PROGRAM. DUE TO THE AGE, VOLUME, AND BREADTH OF THE COVERED VEHICLES INVOLVED IN THE PROGRAM, AND THE SIZE AND COMPLEXITY OF DASHBOARD MANUFACTURING, LEXUS WILL BE LAUNCHING THE PART REPLACEMENT PORTION OF THIS PROGRAM IN SEVERAL PHASES; PLEASE REFER TO THE TABLE BELOW FOR PART REPLACEMENT MODEL PHASING.
Other
6 bulletinsImmobilizer and Smart Key Reset
Immobilizer and Smart Key Reset
Immobilizer and Smart Key Reset.
OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete.
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Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
Replacement Certification Labels.
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OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.
OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete.
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Please see L-SB-0001-18.
Electrical
3 bulletinsTechstream ECU Flash Reprogramming Procedure.
Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles.
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The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
LEXUS: PRECAUTION INFORMATION ON REMOVAL, INSPECTION, INSTALLATION OF ACCELERATOR PEDAL SENSOR ASSEMBLY, WHICH REQUIRES NO LUBRICATION.
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MODELS 2001-13 CT200H, ES300, 300H, 330, 350, GS300, 350, 450, 450H, 460, GX460, 470, HS250H, IS F, IS250, 250C, 350, 350C, LFA, LS430, 460, 600H, LX470, 570, RX330, 350, 400H, 450H, SC430. *PE
Brakes
3 bulletinsBrake Pedal Force Gauge SST for Parking Brake Inspection.
LSB: Certain 2003 ? 2009 model year Lexus vehicles may exhibit a condition where the instrument panel pad (dashboard)...
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becomes cracked and/or has a shiny/degraded appearance. The dashboard surface may also become sticky or adherent. Follow the procedures in this bulletin to address this condition.
LSB: Certain 2003 ? 2009 model year Lexus vehicles may exhibit a condition where the instrument panel pad (dashboard)...
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becomes cracked and/or has a shiny/degraded appearance. The dashboard surface may also become sticky or adherent. Follow the procedures in this bulletin to address this condition.
Fuel System
2 bulletinsThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...
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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...
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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
Tires & Wheels
2 bulletinsPOL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus.
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This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
RL: THIS WARRANT ENHANCEMENT PROGRAM PROVIDES A PRIMARY AND SECONDARY COVERAGE FOR YOUR VEHICLE'S "NEW VEHICLE LIMITED...
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WARRANTY" AS IT APPLIES TO THE DASHBOARD. THE SPECIFIC CONDITION COVERED BY THIS PROGRAM IS ANY CRACKED AND/OR STICKY/MELTED DASHBOARD AS A RESULT OF HEAT OR HUMIDITY FOR ANY COVERED VEHICLE. IF THE CONDITION IS VERIFIED, THE REPAIR WILL BE PERFORMED IN ACCORDANCE WITH THE APPLICABLE TSB UNDER THE TERMS OF THIS WARRANTY ENHANCEMENT PROGRAM.
Infotainment
2 bulletinsVehicles may display evidence of a fluid leak or fluid seep from powertrain components.
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This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.
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This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
Air Bags & Safety
2 bulletinsBeginning in 1998, Lexus introduced side airbags as optional equipment.
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Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Lexus leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Lexus strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Lexus strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.
LEXUS: INFORMATION REGARDING THE SEAT COVER REPLACEMENT, EQUIPPED WITH SIDE AIR BAGS, THE MODIFICATIONS THAT MIGHT...
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NEGATIVELY AFFECT SIDE AIR BAG PERFORMANCE CAN RESULT IN SEVERE INJURIES. *PE
Steering
1 bulletinSUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.
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ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
Lighting
1 bulletinRegion Letter: ...
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As communicated on December 3, 2013, Lexus has launched a warranty enhancement program to extend warranty coverage for headlamp housing assemblies on 2004 through 2009 model year RX vehicles. Lexus has received reports indicating excess moisture can form on the interior of the headlamp housing, in these vehicles. This cosmetic condition is addressed by replacing the affected headlamp housing.
Engine
1 bulletinSUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.
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L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit