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2022 Lexus NX350H TSBs

39 Technical Service Bulletins across 10 categories

Electrical

12 bulletins
10236212

Some 2022 ? 2023 model year NX 350h vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P060694...

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(Hybrid/EV Powertrain Control Module Processor Unexpected Operation) present. The hybrid vehicle control computer logic has been modified to reduce the possibility of this condition

10236187

A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles...

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equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the following: ?User profile configuration and display. ?Cloud Navigation and Intelligent Voice Assistant. ?Mobile device connectivity. ?On-screen display and system settings/configuration. ?Security enhancements. A head unit software update is now available for 2022 LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles; and 2023 ES 250, ES 300h, ES 350 and UX 250h vehicles equipped with Lexus Multimedia (earlier than version 1040). This software update includes the following improvements: ?Cloud navigation. ?Intelligent assistant voice recognition. ?Showing and controlling explicit audio content. ?User interface. ?Bluetooth. ?Bug fixes. The software update removes the following feature: ?Hybrid radio. Vehicle operators can perform this update directly by accepting the on-screen notification, advising the software update is available, or by locating the software update from the Settings menu and initiating the available update. The release notes text below will be displayed to the customer: ?This software update includes the following improvements: Cloud navigation, Intelligent assistant voice recognition, Showing and controlling explicit audio content, User interface, Bluetooth, Bug fixes. It removes the following feature: Hybrid radio.? If it is necessary to perform the software update for a customer, follow the software update procedures in this bulletin. This is a phased rollout, which means that as time progresses, more vehicles will receive the update notification and ability to update the head unit. This timing will vary by location and may not display for every vehicle in one location at the same day/time.

10234326

Some 2022 ? 2023 model year Lexus vehicles may require the download and installation of vehicle specific software or...

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configuration software when the Electronic Control Unit (ECU) is replaced. Techstream software has been modified to indicate when configuration software is required. A new Configure column has been added to the Techstream Health Check Results screen to show when configuration software is available for a specific ECU. Follow the Operation Procedure in this bulletin to complete the ECU Software Configure Process.

10227897

DP: The Car Finder app, which is included with a Lexus app subscription, operates the headlights to help locate the vehicle in a parking lot.

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Updated software is available to improve system operation. When the headlamp switch is off, the new software keeps the headlamps on for about 60 seconds unless prior to that you unlock or open the driver?s door or turn the ignition on. This update is available whether or not you currently have a subscription or decide to subscribe in the future.

10220231

Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of TIS and the Calibration Update Wizard (CUW). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the Techstream ECU flash reprogramming process

10220229

When certain vehicle ECUs are replaced, the ECU security key must be written in order for that ECU to communicate on the vehicle network.

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The Techstream Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU security key. Follow the procedures in this bulletin to write the ECU security key to the replacement ECU.

10220157

Some 2022MY NX or LX drivers may experience a PIN prompt while driving, this issue occurs as a result of the security token with the server expiring.

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If this token expires when the vehicle does not have adequate cell reception, then the pin prompt will repeatedly pop-up

10214327

A head unit software update is now available for some 2022 model year Lexus vehicles equipped with Lexus Multimedia (version 1020 or earlier).

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This update provides improved performance and capability for the following: ?User profile configuration and display ?Cloud Navigation and Intelligent Voice Assistant ?Mobile device connectivity ?On-screen display and system settings/configuration ?Security enhancements

10213901

This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.

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This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger

10207962

This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type.

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This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.

10207944

2022 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position.

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In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the Installation Procedure in this bulletin to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retaining hooks (clips).

10207942

A battery in a stored vehicle is subject to conditions that can reduce its performance and service life.

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These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Lexus does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should test the auxiliary (12V) battery and recharge, if necessary, no more than 48 hours before delivery to the customer.

Infotainment

7 bulletins
10224179

Some 2022-2023MY Lexus vehicles with the ?21MM (Multimedia) system may experience an error with the User Profile not...

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loading when starting the vehicle and the vehicle reverting to the Guest Profile mode.

10214345

Some 2022MY Lexus drivers may experience the inability to perform Service Bulletin Titled ?Head Unit Software Update...

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(Panasonic)? on their vehicle due to gradual roll out of this customer facing update. This phased roll out means that as time progresses, more vehicles will receive the update notification and ability to update the head unit. This timing will vary by location and may not display for every vehicle in one location at the same day/time

10210369

Some customers may encounter wireless connectivity concerns such as: ?Difficulty to connect or start using the...

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wireless CarPlay ?Intermittent wireless connection failed error message when driving or first turning on the vehicle These conditions can be caused by changes on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred before or after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10207941

2022 model year Lexus vehicles are equipped with a factory-installed SiriusXM Satellite Radio, including a 90-day free customer trial.

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As part of the Pre-Delivery Service (PDS) process, ensure that the SiriusXM satellite radio is activated and ready for use.

10206527

Some 2022MY NX vehicles may experience one of the following pop-up messages if ?Hybrid Radio? has been enabled.

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Please follow the steps below to correct the condition.

10206524

Some 2022 Lexus NX owners may experience the estimated time of arrival to the destination (set in the Lexus navigation...

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system) being inaccurate by a factor of hours. Please follow the steps below to correct the condition.

10204572

After replacing the head unit on 2022MY NX and NX Hybrid vehicles, the head unit must have the VIN synchronized with the...

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cloud to prevent the server from blacklisting the new head unit. Please follow the recommendations below to properly perform the VIN synchronization.

Other

6 bulletins
10238125

When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following...

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recommendations

10214348

Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being...

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established, vehicle settings and/or network/cellular coverage concerns.

10214336

Some 2022MY NX vehicles may experience an error with the User Profile not loading when starting the vehicle and the...

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vehicle reverting to the Guest Profile mode.

10210364

Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being...

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established, vehicle settings and/or network/cellular coverage concerns

10207957

Some guests may experience the inability to activate the Lexus Enform Remote app or the Lexus Enform Remote becoming...

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inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacement of parts, please refer to the procedure below.

10204576

Some 2022MY NX vehicles may experience an error with the User Profile not loading when starting the vehicle and the...

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vehicle reverting to the Guest Profile mode.

Body & Paint

4 bulletins
10235246

Left-hand Side Outer Rear-view Mirror Vibration While driving

10235245

Some 2022 ? 2023 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles may exhibit a condition in which the...

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left-hand side outer rear-view mirror vibrates during vehicle operation. The mirror vibration can be observed while driving at speeds of 35 mph (56 km/h) or above. Follow the Repair Procedure in this bulletin to address this condition.

10230380

Some 2022 ? 2023 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles may exhibit a condition in which the...

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left-hand side outer rear-view mirror vibrates during vehicle operation. The mirror vibration can be observed while driving at speeds of 35 mph (56 km/h) or above. Follow the Repair Procedure in this bulletin to address this condition.

10209023

Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

Pre-Delivery & Maintenance

3 bulletins
10220143

PDS: 2022 NX 250/350/350h/450h+ Pre-Delivery Service (PDS) Check Sheet

10214355

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

10207955

This bulletin contains the vehicle specific pre-delivery services for 2022 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles.

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Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.

Transmission

2 bulletins
10230372

Select 2022-2023MY Lexus vehicles are equipped with Advanced Park.

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The Advanced Park system assists in safely and smoothly parking in a target parking space by displaying the blind spots around the vehicle and the parking spot through a bird?s eye view, delivering operation guidance through displays and buzzer operation, and changing the shift position, operating the steering wheel, accelerator pedal, and brake pedal. The Lexus smartphone app Remote Park feature will not be available for 2022-2023 NX, 2023 RX, & 2023 RZ vehicles equipped with Advanced Park. To minimize guest dissatisfaction, Lexus will ask dealers to disable the Remote Park feature during the PDS process on 2022-2023 NX, 2023 RX, & 2023 RZ vehicles equipped with Advanced Park. The Advanced Park feature will still operate.

10214318

Select 2022 Lexus NX350h and NX450h+ vehicles are equipped with Advanced Park.

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The Advanced Park system assists in safely and smoothly parking in a target parking space by displaying the blind spots around the vehicle and the parking spot through a bird?s eye view, delivering operation guidance through displays and buzzer operation, and changing the shift position, operating the steering wheel, accelerator pedal, and brake pedal. The Lexus smartphone app Remote Park feature will not be available for 2022MY Lexus NX 350h, 450h+ vehicles equipped with Advanced Park. To minimize guest dissatisfaction, Lexus will ask d ealers to disable the Remote Park feature during the PDS process on 2022MY NX 350h, 450h+ vehicles equipped with Advanced Park . The Advanced Park feature will still operate

Steering

2 bulletins
10220237

Some 2022 model year NX250, NX350, NX350H, and NX450H+ vehicles may exhibit a steering wheel off center when driving...

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straight.

10217795

Some 2022 model year NX250, NX350, NX350H, and NX450H+ vehicles may exhibit a steering wheel off center when driving...

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straight.

Lighting

1 bulletin
10220153

To improve guest support of telematics connected services features, additional resources have been provided in the...

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Service Lane - Knowledge Center.

Tires & Wheels

1 bulletin
10207945

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus.

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This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

Fuel System

1 bulletin
10207943

Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.

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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.