2019 Lexus Nx300 TSBs

Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system

earlier may exhibit one or more of the following conditions: ?Apple CarPlay intermittently inoperative. ?Voice recognition does not start when ?Waiting for the beep? is displayed. ?Audio does not resume after listening to a voicemail. ?Abnormal screen appearance during Apple CarPlay. ?Voice recognition inoperative when connecting a device for Projection mode. ?After ACC OFF/ON the music will resume and pause when using Apple CarPlay. ?Music information is incorrect when using Spotify via Bluetooth Audio Mode. ?Apple CarPlay does not start after connecting phone and selecting Projection mode. ?CD source sub-screen is not displayed. Some 2018 ? 2020 model year Lexus vehicles with Panasonic navigation (version 1050) or earlier may exhibit one or more of the following conditions: ?The analog clock shows one hour ahead, then immediately adjusts back one hour after ACC ON. ?No sound and reset when playing Spotify via Bluetooth Audio. Some 2018 ? 2020 model year Lexus vehicles with Panasonic navigation (version 1030) or earlier may exhibit one or more of the following conditions: ?WiFi becomes inoperative or can not be enabled. ?Navigation reset while driving. ?Navigation shows vehicle in the wrong location. Some 2019 model year ES 300h and ES 350 vehicles with Panasonic navigation (version 1000) may exhibit one or more of the following conditions: ?No sound after an incoming Bluetooth phone call. ?Excessive severe weather alert messages. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to address these conditions.

Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired or will expire within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.

exhibit one or more of the following conditions: ?SOS button lights inoperative. ?Bluetooth microphone and voice command inoperative. ?Right front audio speakers are inoperative. ?Connected services inoperative. ?Remote start inoperative. A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.

(Vehicles built after that date use AT&T WiFi, not Verizon) Head unit telematics services become inoperative after DCM replacement and activation if the guest has an ACTIVE Verizon Wi-Fi pre-paid subscription. Head unit services include Wi-Fi, Destination Assist, Dynamic Navigation, and Dynamic Voice Recognition. Verizon is not able to transfer the pre-paid subscription to the new DCM automatically. As a result, the guest is unable to use their head unit telematics services. At this time if the DCM is replaced and activated before confirming the guests Wi-Fi subscription status, this may require Verizon?s IT to perform a manual fix on the customer?s account. To simplify the diagnosis and prevent the unnecessary replacement of parts, please refer to the procedure below. NOTE: This Tech Tip does not apply if the guest is currently under their Wi-Fi trial.

more of the following conditions: ?Black CarPlay Display from Pioneer Audio. ?Low volume from CarPlay FaceTime audio calls. Some 2019 model year Lexus vehicles equipped with Pioneer Audio (version earlier than 1007) may exhibit one or more of the following conditions: ?Delayed mute operation during hands-free operation. ?XM ?No Signal? message displayed. ?Spanish translation correction. ?Voice Recognition is not canceled when receiving a call during VR operation. ?Music information does not appear. ?Automatic navigation re-routing does not occur. ?Update message does not appear via DCM. ?Cursor missing after pushing the Map button. Updated software is now available to address these conditions. Follow the Software Update Procedure in this bulletin to install the latest software version.

Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired or will expire within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

The date that is shown could be more than one year in the future. This does not indicate any issues with the vehicle and is only informing the user of the expiration date.

Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired or will expire within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

(Vehicles built after that date use AT&T WiFi, not Verizon) Head unit telematics services become inoperative after DCM replacement and activation if the guest has an ACTIVE Verizon Wi-Fi pre-paid subscription. Head unit services include Wi-Fi, Destination Assist, Dynamic Navigation, and Dynamic Voice Recognition. Verizon is not able to transfer the pre-paid subscription to the new DCM automatically. As a result, the guest is unable to use their head unit telematics services. At this time if the DCM is replaced and activated before confirming the guests Wi-Fi subscription status, this may require Verizon?s IT to perform a manual fix on the customer?s account. To simplify the diagnosis and prevent the unnecessary replacement of parts, please refer to the procedure below. NOTE: This Tech Tip does not apply if the guest is currently under their Wi-Fi trial.

(Vehicles built after that date use AT&T WiFi, not Verizon) Head unit telematics services become inoperative after DCM replacement and activation if the guest has an ACTIVE Verizon Wi-Fi Pre-Paid subscription. Head unit services include Wi-Fi, Destination Assist, Dynamic Navigation, and Dynamic Voice Recognition. Verizon is not able to transfer the Pre-Paid subscription to the new DCM automatically. As a result, the guest is unable to use their head unit telematics services. At this time if the DCM is replaced and activated before confirming the guests Wi-Fi subscription status, this may require Verizon?s IT to perform a manual fix on the customer?s account. To simplify the diagnosis and prevent the unnecessary replacement of parts, please refer to the procedure below. NOTE: This Tech Tip does not apply if the guest is currently under their Wi-Fi Trial.

remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.

exhibit one or more of the following conditions: ?SOS button lights inoperative ?Bluetooth microphone and voice command inoperative ?Right front audio speakers are inoperative ?Connected services inoperative ?Remote start inoperative A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.

If the updated MEU (Navigation) or DCU (Radio) exchange part is installed on a vehicle that has never been updated, a software mismatch can occur, and an error message may be displayed.

Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired or will expire within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system.

exhibit one or more of the following conditions: ?SOS button lights inoperative ?Bluetooth microphone and voice command inoperative ?Right front audio speakers are inoperative ?Connected services inoperative ?Remote start inoperative A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.

If the updated MEU (Navigation) or DCU (Radio) exchange part is installed on a vehicle that has never been updated, a software mismatch can occur, and an error message may be displayed.

of the following conditions: ?The analog clock shows one hour ahead, then immediately adjusts back one hour after ACC ON. ?No Sound and Reset when playing Spotify via Bluetooth Audio. Some 2018 ? 2020 model year Lexus vehicles with Panasonic navigation (version 1030) or earlier may exhibit one or more of the following conditions: ?WiFi becomes inoperative/could not be enabled. ?Navigation reset while driving. ?Navigation shows vehicle in the wrong location. Some 2019 model year ES 300h and ES 350 vehicles with Panasonic navigation (version 1000) may exhibit one or more of the following conditions: ?No sound after an incoming Bluetooth phone call. ?Excessive severe weather alert messages. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to address these conditions.

Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired or will expire within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system.

This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

The date that is shown could be more than one year in the future. This does not indicate any issues with the vehicle, and is only informing the user of the expiration date.

Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired or will expire within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.

* Delayed mute operation during hands-free operation * XM "No Signal" message displayed * Spanish translation correction * Voice Recognition is not canceled when receiving a call during VR operation * Music information does not appear * Automatic navigation re-routing does not occur * Update message does not appear via DCM * Cursor missing after pushing the Map button. Updated software is now available to address these conditions. Follow the Software Update Procedure in this bulletin to install the latest software version.

CarPlay software already installed. If the updated MEU (Navigation) or DCU (Radio) exchange part is installed on a vehicle that has never been updated, a software mismatch can occur, and an error message may be displayed.

Failure to follow the procedure exactly as written may cause damage to the head unit. This reformatting changes the system from a Phase 2 system to a Phase 3 system that includes Apple CarPlay and Amazon Alexa?. The reformat requires all linked files and folders from the zip file to be placed onto the root directory of the USB flash drive, otherwise damage to the head unit will occur. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ. NOTICE Failure to follow the Software Update Procedure exactly as written may cause damage to the head unit.

Failure to follow the procedure exactly as written may cause damage to the head unit. This reformatting changes the system from a Phase 2 to a Phase 3 system, which includes Apple CarPlay and Amazon Alexa?. This reformat requires all linked files and folders extracted from the zip file to be placed onto the root directory of the USB flash drive, otherwise damage to the head unit will occur. NOTE ? This procedure is a two-part process that includes an automatic file download from the USB drive once it is inserted into the USB port. Once the headlight flash step is performed the system will begin the installation of the downloaded files. ? Performing this update may change certain head unit operation conditions. For a full list of changes, please see the System Limitations and FAQ. NOTICE Failure to follow the Software Update Procedure exactly as written may cause damage to the head unit.

2019 model year Lexus vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, please see the System Limitations and FAQ. NOTICE Failure to follow the Software Update Procedure exactly as written may cause damage to the head unit.

version (earlier than 1025) may exhibit one or more of the following condition(s). ? Noise during Apple CarPlay voice guidance ? Siri's voice inoperative when pushing Phone icon and Push to Talk button ? Echo during Apple CarPlay call ? Apple CarPlay music delay after Siri prompt ? Apple CarPlay music does not resume after ending Destination Assist ? Display screen frozen ? Volume button stops responding ? Bluetooth connection lost after connecting USB Updated software is now available to address these conditions and add Amazon Alexa connectivity with iOS devices. Follow the Software Update Procedure in this bulletin to install the latest software version.

? Delayed mute operation during hands-free operation ? XM ?No Signal? message displayed ? Spanish translation correction ? Voice Recognition is not canceled when receiving a call during VR operation ? Music information does not appear ? Automatic navigation re-routing does not occur ? Update message does not appear via DCM ? Cursor missing after pushing the Map button Updated software is now available to address these conditions and add Amazon Alexa connectivity with iOS devices. Follow the Software Update Procedure in this bulletin to install the latest software version.

Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 9), and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 3). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update. NOTE Map data is released once each year through the shipment of an SST USB flash drive to each dealer. The SST MUST be stored in the SST cabinet to ensure it can be easily found.

As part of the Pre-Delivery Service (PDS) process, ensure that the XM Satellite Radio is activated and ready for use.

During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmation section of this bulletin to ensure that the software has been installed correctly. If it is found that the software is not installed correctly, proceed to the Software Installation section of this bulletin. It may also be necessary to reinstall the eOM software after replacing the head unit. Refer to the Software Confirmation section of this bulletin to determine whether or not the software is already installed. If the software is not installed, proceed to the USB Flash Drive Preparation and Software Installation sections of this bulletin.

During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmation section of this bulletin to ensure that the software has been installed correctly. If it is found that the software is not installed correctly, proceed to the Software Installation section of this bulletin. It may also be necessary to reinstall the eOM software after replacing the head unit. Refer to the Software Confirmation section of this bulletin to determine whether or not the software is already installed. If the software is not installed, proceed to the USB Flash Drive Preparation and Software Installation sections of this bulletin.

capability of utilizing a smartphone data-driven navigation app, Scout GPS Link. Download and installation of Lexus Enform App Suite 2.0 is required to activate the Scout GPS Link app before it can be used for the first time on new vehicles. The download and installation process may also need to be performed under other circumstances, such as following a head unit replacement, or after the customer's personal settings are erased. The download and installation process requires between 9 and 15 minutes to complete, depending on the file size, cellular connection speed, and other factors. Following the download and installation process, Scout GPS Link and Lexus Enform App Suite 2.0 updates may also occur via an over-the-air update system. Follow the procedure below to perform the download and installation process.

During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmation section of this bulletin to ensure that the software has been installed correctly. If it is found that the software is not installed correctly, proceed to the Software Installation section of this bulletin. It may also be necessary to reinstall the eOM software after replacing the head unit. Refer to the Software Confirmation section of this bulletin to determine whether or not the software is already installed. If the software is not installed, proceed to the USB Flash Drive Preparation and Software Installation sections of this bulletin.

Please see L-SB-0057-22

Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC may be present with or without other conditions present.

Please see L-SB-0043-20.

Please see L-SB-0045-18.

repair manual target to the proper size.

Please see L-SB-0044-18.

Please see L-SB-0043-18.

Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

established, vehicle settings and/or network/cellular coverage concerns.

This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.

A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker

Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.

applicable 2018 ? 2019 model year Lexus vehicles after the process is initiated by Techstream. The steps outlined in this bulletin include: ? Techstream Messages ? DCM Activation Confirmation ? Vehicle Confirmation

To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.

To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.

L-SB-0108-17. ? Applicability has been updated to include 2019 model year UX200 and UX250h vehicles. Service Bulletin No. L-SB-0108-17 is obsolete and any printed versions should be discarded. A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, within 48 hours of delivery to customers.

In addition, some models may also utilize retaining clips for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips.

The hybrid system circuits operate with up to 650V. These high voltages are dangerous and can cause personal injury, severe burns, electric shock, and death if proper safety precautions are NOT followed. Be sure to carefully review ALL applicable Repair Manual procedures BEFORE performing service. As a policy, and to help ensure safety, no Lexus dealership technician is qualified to service or repair hybrid vehicles until Lexus course L071 is successfully completed

vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Perform the following maintenance service for the HV battery and auxiliary battery.

These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer's responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle's battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, within 48 hours of delivery to customers.

stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-Term Vehicle Storage Guidelines outlined in L-SB-0015-20 and other Service Bulletin publications to ensure customers receive their vehicles in a fresh and well maintained condition. Please ensure that both Sales and Service at your dealership are aware of these guidelines and are following the recommended maintenance and storage processes and procedures to ensure the highest customer satisfaction with their new vehicle purchase.

Additionally, refer to the all applicable Lexus model pre-delivery services for general pre-delivery services to be performed.

To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.

evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

L-SB-0112-17. ? Applicability has been updated to include 2019 model year UX200 and UX250h vehicles. Service Bulletin No. L-SB-0112-17 is obsolete and any printed versions should be discarded. Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect vehicle systems and components. Any problems that are found should be corrected immediately.

The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect vehicle systems and components. Any problems that are found should be corrected immediately.

300, and 2018 ? 2020 model year IS 300, NX 300, and RC 300 vehicles equipped with an 8AR-FTS engine may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?Cylinder Misfire ? P030000, P030027, P030085, P030100, P030200, P030300, P030400. ?Air-Fuel Ratio Imbalance ? P11EA00, P11EC00, P11ED00, P11EE00, P11EF00, P219A00, P219C00, P219D00, P219E00, P219F00. Some vehicles may also enter limp mode, and the Multi-Informational Display (MID) will display the following message: ?reduced engine power ? take vehicle to nearest dealer.? This may be caused by cylinder compression pressure drop due to improper exhaust valve sealing from worn valve guides. Follow the Repair Procedure in this bulletin to address this condition.

Trouble Code (DTC) P125D71 (Fuel Flow Control Valve Performance Actuator Stuck) present. The Multi-Information Display (MID) may tell the customer ?reduced engine power ? take vehicle to nearest dealer.? The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.

Trouble Code (DTC) P125D71 (Fuel Flow Control Valve Performance Actuator Stuck) present. Some vehicles may also enter ?limp mode? and the Multi-Information Display (MID) will tell the customer ?reduced engine power ? take vehicle to nearest dealer.? The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.

Trouble Code (DTC) P125D71 (Fuel Flow Control Valve Performance Actuator Stuck) present. Some vehicles may also enter ?limp mode? and the Multi-Information Display (MID) will tell the customer ?reduced engine power ? take vehicle to nearest dealer.? The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.

sensation that can be felt between 30 and 70 mph under steady/high throttle input and/or a buzzing noise from the engine compartment. Follow the Repair Procedure in this bulletin to address this condition.

?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.

?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

abrasive product is used to clean the windows.

L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.

This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.

If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.

model year Lexus vehicles.

Service Lane - Knowledge Center.