2017 Lexus Nx200t TSBs
106 Technical Service Bulletins across 14 categories
Categories
Electrical
18 bulletinsThis Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type.
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This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.
For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane.
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If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.
The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip.
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A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker
For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface.
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If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the...
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location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the...
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location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the...
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location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the...
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location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
Dealer Package: 10/02/19 KLG: Vehicle applicability for remedy in relation to Safety Connect Subscription.
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The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip.
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A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker
The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code.
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Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.
Some 2015 ? 2017 model year NX200t, NX300h, and 2016 ? 2017 model year RX350 and RX450h vehicles may exhibit an...
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intermittent MIL ON condition with Diagnostic Trouble Code (DTC) B1000 (Center Airbag Sensor Assembly Malfunction) stored in the history. This condition does not affect the proper operation of the Supplemental Restraint System (SRS). The SRS Electronic Control Unit (ECU) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure in this bulletin to address this condition. REVISION NOTICE April 19, 2019 Rev2: ? The Warranty Information and Calibration Information sections have been updated. September 12, 2018 Rev1: ? The Warranty Information, Parts Information, and Calibration Information sections have been updated. Any previous printed versions of this bulletin should be discarded.
2017 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position.
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In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate Installation Procedure to attach the driver's side, and if applicable, the passenger's side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).
A battery in a stored vehicle is subject to conditions that can reduce its performance and life.
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These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
The Parking Assist Monitor System assists the driver during parking and parallel parking by displaying an image of the area behind the vehicle.
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When the D/C Cut Fuse is removed or battery terminal is disconnected, the power source to the steering angle sensor is cut off. When the D/C Cut Fuse is reinstalled or the battery terminal is reconnected, the rear view monitor will operate, but it may not display estimated course lines to assist parking operation until the system has been initialized. Initialize the Parking Assist Monitor System after installing the D/C Cut Fuse during Pre-Delivery Service (PDS).
Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles.
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The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
2017 MODEL YEAR VEHICLES ARE EQUIPPED WITH DRIVERS SIDE FLOOR MAT RETAINING CLIPS TO SECURE THE FLOOR MAT IN THE CORRECT POSITION.
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IN ADDITION, SOME MODELS MAY UTILIZE RETAINING CLIPS FOR PASSENGER SIDE AND REAR SEAT FLOOR MATS AS WELL. FOLLOW THE APPROPRIATE INSTALLATION PROCEDURE TO ATTACH THE DRIVERS SIDE, AND IF APPLICABLE, THE PASSENGERS SIDE AND REAR SEAT FLOOR MATS TO THE VEHICLE CARPET USING THE FLOOR MAT RETAINING CLIPS DURING PRE-DELIVERY SERVICE (PDS).
A BATTERY IN A STORED VEHICLE IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE.
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THESE CONDITIONS INCLUDE STORAGE PERIOD, TEMPERATURE, PARASITIC DRAIN, AND BATTERY LOAD. BECAUSE OF THESE FACTORS, BATTERY INSPECTION AND MAINTENANCE ARE REQUIRED IN ORDER TO ENSURE PROPER OPERATION AND OPTIMAL BATTERY LIFE.
Other
12 bulletinsTI: 19LE05 Expired December 1, 2022
TI: 19LE05 Expired December 1, 2022
DP: Customer Support Program 19LE05 expired December 1, 2022.
Leather Care Best Practices.
OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete.
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Please see L-SB-0024-21.
Some 2015-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or...
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?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC may be present with or without other conditions present.
OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete.
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Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
February 06, 2020: This bulletin is now obsolete.
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Please see L-SB-0003-20.
Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being...
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established, vehicle settings and/or network/cellular coverage concerns.
Some customers may experience difficulty programming HomeLink.
An error message is received when performing DCM activation initiated by Techstream.
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This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete.
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Please see L-SB-0001-18.
Infotainment
12 bulletinsDiagnosis of bluetooth connectivity complaints.
Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.
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This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.
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This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.
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L-SB-0074-14. ? The Part Information and Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Service Bulletin No. L-SB-0074-14 is obsolete and any printed versions should be discarded. Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
Some 2017 model year Lexus vehicles equipped with Lexus Display Audio (non-embedded navigation system) have the...
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capability of utilizing a cell phone data-driven navigation app called Scout GPS link. A download and installation process is required to activate the Scout GPS Link app before it can be used for the first time on new vehicles. The download and installation process may also need to be performed under other circumstances such as following a head unit replacement or after the customer's personal settings are erased. The download and installation process requires between 9 and 15 minutes to complete, depending on the file size, cellular connection speed, and other factors. Following the download and installation process, Scout GPS Link app updates may also occur via an over-the-air update system. Follow the procedure below to perform the download and installation process.
Rev1 iPhone text messages do not appear on multimedia display.
2017 model year Lexus vehicles are equipped with factory installed XM Satellite Radio, including a 90-day free customer trial.
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As part of the Pre-Delivery Service (PDS) process, ensure that the XM Satellite Radio is activated and ready for use.
Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio...
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system with Android phones OS 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.
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L-SB-0035-15. ? The entire bulletin has been updated. Service Bulletin No. L-SB-0035-15 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2015 ? 2017 model year Lexus vehicles equipped with navigation (version older than V1##8940) may exhibit one or more of the following conditions: ? Unable to download Destination Assist ? Software update date does not display ? ?Calculating? message displays on the map screen without displaying street name and remaining distance ? Unable to guide a route on the Home screen ? Black display screen ? Bluetooth disconnects intermittently
This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
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1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Operating System and other Information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to be removed and installed into the newly serviced radio. 2. The Second type is Generation 8 Navigation system which utilizes the Micro SD Card. Pioneer models that begin with NXF, have map data in the Micro SD card. This is a customer accessible Micro SD card which can be found behind the front flip cover. The original Micro SD card should be removed and installed into the newly serviced radio.
2017 MODEL YEAR LEXUS VEHICLES ARE EQUIPPED WITH FACTORY INSTALLED XM SATELLITE RADIO, INCLUDING A 90-DAY FREE CUSTOMER TRIAL.
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AS PART OF THE PRE-DELIVERY SERVICE (PDS) PROCESS, ENSURE THAT THE XM SATELLITE RADIO IS ACTIVATED AND READY FOR USE.
Engine
10 bulletinsSome 2015 ? 2017 model year NX 200t, 2016 ? 2017 model year GS 200t, IS 200t, and RC 200t, 2018 ? 2019 model year GS...
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300, and 2018 ? 2020 model year IS 300, NX 300, and RC 300 vehicles equipped with an 8AR-FTS engine may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?Cylinder Misfire ? P030000, P030027, P030085, P030100, P030200, P030300, P030400. ?Air-Fuel Ratio Imbalance ? P11EA00, P11EC00, P11ED00, P11EE00, P11EF00, P219A00, P219C00, P219D00, P219E00, P219F00. Some vehicles may also enter limp mode, and the Multi-Informational Display (MID) will display the following message: ?reduced engine power ? take vehicle to nearest dealer.? This may be caused by cylinder compression pressure drop due to improper exhaust valve sealing from worn valve guides. Follow the Repair Procedure in this bulletin to address this condition.
Some 2015 ? 2017 NX 200t and 2018 ? 2020 NX 300 model year vehicles may exhibit a MIL ON condition with Diagnostic...
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Trouble Code (DTC) P125D71 (Fuel Flow Control Valve Performance Actuator Stuck) present. The Multi-Information Display (MID) may tell the customer ?reduced engine power ? take vehicle to nearest dealer.? The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
Some 2015 ? 2017 NX 200t and 2018 ? 2020 NX 300 model year vehicles may exhibit a MIL ON condition with Diagnostic...
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Trouble Code (DTC) P125D71 (Fuel Flow Control Valve Performance Actuator Stuck) present. Some vehicles may also enter ?limp mode? and the Multi-Information Display (MID) will tell the customer ?reduced engine power ? take vehicle to nearest dealer.? The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
Some 2015 ? 2017 NX 200t and 2018 ? 2020 NX 300 model year vehicles may exhibit a MIL ON condition with Diagnostic...
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Trouble Code (DTC) P125D71 (Fuel Flow Control Valve Performance Actuator Stuck) present. Some vehicles may also enter ?limp mode? and the Multi-Information Display (MID) will tell the customer ?reduced engine power ? take vehicle to nearest dealer.? The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
To minimize battery discharge during transportation and storage, the D/C Cut Fuse (20A) has been removed at the assembly...
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plant, and temporarily stored in the blank space of the relay block in the engine compartment. During Pre-Delivery Service (PDS), reinstall the D/C Cut Fuse into its original location.
Some 2015 ? 2017 model year NX 200t vehicles equipped with 8AR-FTS engines may exhibit an abnormal vibration at idle in Park.
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The Engine Control Module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure in this bulletin to address this condition.
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.
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L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit
Some 2015 ? 2017 model year NX 200t and 2016 ? 2017 model year GS 200t, IS 200t, and RC 200t vehicles equipped with the...
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8AR engine may exhibit a rocking (forward and back) sensation that can be felt between 30 and 70 mph under steady moderate/high throttle input. Follow the Repair Procedure in this bulletin to address this condition.
REVISION NOTICE July 7, 2017 Rev1: The Warranty Information and Required Tools and Equipment sections have been...
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updated.Some 2015 - 2017 model year NX 200t vehicles equipped with 8AR-FTS engines may exhibit an abnormal vibration at idle in Park. The Engine Control Module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring.
2017 model year NX 200t and NX 300h vehicles are equipped with a direct-type Tire Pressure Warning System (TPWS).
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Each tire (except the compact spare tire) has a tire pressure warning valve/transmitter. Measured tire pressure data is sent to the tire pressure warning antenna by radio wave and then sent to the receiver. During Pre-Delivery Service (PDS), the TPWS MUST be initialized according to the procedure in this bulletin.
Fuel System
8 bulletinsSome 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the...
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following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC...
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evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
Some 2007 ? 2019 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC...
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evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.
Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.
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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect vehicle systems and components. ANY problems that are found should be corrected immediately.
REVISION NOTICE March 13, 2017 ? Applicability has been updated to include 2015-2017 model year Lexus vehicles.
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Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
Special Service Tools: Injector Seal Tool Sets.
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In the event that injector seal repair is required on vehicles equipped with a direct injection fuel system, a Special Service Tool Set is required to properly install the seal onto the injector. As new vehicle configurations have been released, several injector seal tool sets have been distributed to accommodate these new vehicles. There are a total of three injector seal tool sets for Lexus models, located in the appropriate SST cabinets. Each kit contains multiple pieces as shown in the diagram below. The individual pieces must remain together to ensure these tools are used correctly. Refer to the repair manual for the tool information to ensure the correct tool is used for the desired application.
LONG-TERM OR OFF-SITE STORAGE REQUIRES SPECIAL CARE TO KEEP VEHICLES FACTORY FRESH AND READY FOR DELIVERY.
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THE FOLLOWING GUIDELINES SHOULD BE PERFORMED TO MINIMIZE VEHICLE COMPONENT/PART DEGRADATION DUE TO EXTENDED VEHICLE STORAGE CONDITIONS. LONG-TERM STORAGE CAN AFFECT VEHICLE SYSTEMS AND COMPONENTS. ANY PROBLEMS THAT ARE FOUND SHOULD BE CORRECTED IMMEDIATELY.
LONG-TERM OR OFF-SITE STORAGE REQUIRES SPECIAL CARE TO KEEP VEHICLES FACTORY FRESH AND READY FOR DELIVERY.
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THE FOLLOWING GUIDELINES SHOULD BE PERFORMED TO MINIMIZE VEHICLE COMPONENT/PART DEGRADATION DUE TO EXTENDED VEHICLE STORAGE CONDITIONS. LONG-TERM STORAGE CAN AFFECT VEHICLE SYSTEMS AND COMPONENTS. ANY PROBLEMS THAT ARE FOUND SHOULD BE CORRECTED IMMEDIATELY.
Software & Calibration
8 bulletinsPOL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL
This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021...
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model year Lexus vehicles.
Update on Technician Certification Requirements.
Update on Technician Certification Requirements.
Update on Technician Certification Requirements.
Update on Technician Certification Requirements.
Update on Technician Certification Requirements
Update on Technician Certification Requirements.
HVAC & Climate
8 bulletinsHVAC drain tube is found to blocked/clogged.
HVAC drain tube is found to blocked/clogged.
HVAC drain tube is found to blocked/clogged.
In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair.
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To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors.
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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system.
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Adding stop leak products to the A/C system is not a recommended or approved Lexus repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C compressor to bind and or seize.
Some 2006 ? 2017 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.
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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
HVAC drain tube is found to blocked/clogged.
Pre-Delivery & Maintenance
7 bulletinsDP: Limited Service Campaign KLG expired December 01, 2022
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
Lexus Safety Recall and Service Campaign - Technician Certification Requirements
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ?...
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VEHICLE LOCATION INACCURATE
Safety Recall and Service Campaign - Technician Certification Requirements
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles.
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Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
The front license plate mounting bracket and 2 self-tapping screws for the 2017 model year NX 200t and NX 300h vehicles...
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are stored in the rear cargo area of the vehicle. Install the license plate and mounting bracket during Pre-Delivery Service (PDS).
Steering
6 bulletinsSome customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.
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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.
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ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.
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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.
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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
Some 2015 - 2017 model year NX 200t, 2015 - 2018 model year NX 300h, and 2018 model year NX 300 vehicles may exhibit a slight pull/drift to the right.
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Some vehicles manufactured with excessive cross caster may cause this condition to occur. Follow the Repair Procedure in this bulletin to address this condition. This Service Bulletin addresses a vehicle pull to the right condition which can be defined as one of the following when there are no outside factors affecting the vehicle dynamics (driven on a straight and flat road with good road condition and no significant wind, etc.). * When driving the vehicle without exerting steering effort, the vehicle moves to the right. * The vehicle does not drive straight ahead without the driver maintaining steering effort to the left. NOTE If the vehicle drives straight without steering effort but the steering wheel is NOT in the straight-ahead position, this may be a steering wheel off-center condition which is NOT addressed in this Service Bulletin.
This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth...
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connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
Transmission
5 bulletinsTechnical Instructions: The Brake Hold system maintains brake application when the shift lever is in a forward gear...
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position or in ?N? (Neutral) and the brake pedal has been depressed to stop the vehicle. The system releases the brake when the accelerator pedal is depressed with the shift lever in ?D? (Drive) or a Manual mode. Under certain conditions, (for example, when unfastening the driver?s seat belt while the system is enabled), the brake hold function is designed to deactivate, sound a warning buzzer, display a message in the instrument cluster, and automatically set the electronic parking brake. On the involved vehicles, the Electronic Control Unit (ECU) for the system may not set the parking brake as expected and as described in the Owner?s Manual. If the parking brake does not set as designed, there is a possibility the vehicle could creep forward or backward.
Dealer Package: The Brake Hold system maintains brake application when the shift lever is in a forward gear position or...
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in ?N? (Neutral) and the brake pedal has been depressed to stop the vehicle. The system releases the brake when the accelerator pedal is depressed with the shift lever in ?D? (Drive) or a Manual mode. Under certain conditions, (for example, when unfastening the driver?s seat belt while the system is enabled), the brake hold function is designed to deactivate, sound a warning buzzer, display a message in the instrument cluster, and automatically set the electronic parking brake. On the involved vehicles, the Electronic Control Unit (ECU) for the system may not set the parking brake as expected and as described in the Owner?s Manual. If the parking brake does not set as designed, there is a possibility the vehicle could creep forward or backward.
Dealer Letter Email: The Brake Hold system maintains brake application when the shift lever is in a forward gear...
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position or in ?N? (Neutral) and the brake pedal has been depressed to stop the vehicle. The system releases the brake when the accelerator pedal is depressed with the shift lever in ?D? (Drive) or a Manual mode. Under certain conditions, (for example, when unfastening the driver?s seat belt while the system is enabled), the brake hold function is designed to deactivate, sound a warning buzzer, display a message in the instrument cluster, and automatically set the electronic parking brake. On the involved vehicles, the Electronic Control Unit (ECU) for the system may not set the parking brake as expected and as described in the Owner?s Manual. If the parking brake does not set as designed, there is a possibility the vehicle could creep forward or backward.
Region Letter: The Brake Hold system maintains brake application when the shift lever is in a forward gear position or...
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in ?N? (Neutral) and the brake pedal has been depressed to stop the vehicle. The system releases the brake when the accelerator pedal is depressed with the shift lever in ?D? (Drive) or a Manual mode. Under certain conditions, (for example, when unfastening the driver?s seat belt while the system is enabled), the brake hold function is designed to deactivate, sound a warning buzzer, display a message in the instrument cluster, and automatically set the electronic parking brake. On the involved vehicles, the Electronic Control Unit (ECU) for the system may not set the parking brake as expected and as described in the Owner?s Manual. If the parking brake does not set as designed, there is a possibility the vehicle could creep forward or backward.
Region Letter Email: The Brake Hold system maintains brake application when the shift lever is in a forward gear...
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position or in ?N? (Neutral) and the brake pedal has been depressed to stop the vehicle. The system releases the brake when the accelerator pedal is depressed with the shift lever in ?D? (Drive) or a Manual mode. Under certain conditions, (for example, when unfastening the driver?s seat belt while the system is enabled), the brake hold function is designed to deactivate, sound a warning buzzer, display a message in the instrument cluster, and automatically set the electronic parking brake. On the involved vehicles, the Electronic Control Unit (ECU) for the system may not set the parking brake as expected and as described in the Owner?s Manual. If the parking brake does not set as designed, there is a possibility the vehicle could creep forward or backward.
Body & Paint
4 bulletinsSome 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.
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L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles.
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? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this condition.
Some 2017 model year NX 200t and NX 300h vehicles are equipped with a compass in the rear view mirror.
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Use 1 of the 2 following procedures to complete the initial calibration of the compass during Pre-Delivery Service (PDS).
Tires & Wheels
4 bulletinsPOL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus.
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This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
Some 2015 - 2017MY NX200t/300h vehicles with Original Equipment (OE) wheels and tires with less than 5,000 miles, may...
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experience a vibration at highway speeds. Please confirm vehicle has no prior repair history.
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting.
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If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.
DURING THE MANUFACTURING PROCESS, TIRES ARE MOUNTED ON THE VEHICLE AS MATCHED SETS TO HELP REDUCE CONDITIONS SUCH AS PULLING OR DRIFTING.
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IF THE WHEELS ARE REPLACED OR REFINISHED BEFORE VEHICLE DELIVERY, IT IS IMPORTANT THAT THE TIRES REMAIN ON THE VEHICLE IN THE SAME LOCATION AND IN THE SAME DIRECTION OF ROTATION.
Lighting
3 bulletinsLSB: The purpose of this Technical Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles.
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As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner's Manual will highlight the importance of proper maintenance and provide guidance for care.
The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles.
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As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care. NOTE Leather seat covers that are replaced for dye transfer or soiling are NOT eligible for replacement under warranty. Likewise, damage caused by unapproved cleaning methods are NOT eligible for replacement under warranty.
LSB: THE PURPOSE OF THIS TECHNICAL SERVICE BULLETIN IS TO ELEVATE AWARENESS AND PROVIDE BEST PRACTICES FOR LEATHER CARE IN LEXUS VEHICLES.
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AS AN ADDITIONAL RESOURCE, IF THE VEHICLE IS EQUIPPED WITH FACTORY LEATHER SEATS, THE VEHICLE OWNER'S MANUAL WILL HIGHLIGHT THE IMPORTANCE OF PROPER MAINTENANCE AND PROVIDE GUIDANCE FOR CARE.
Brakes
1 bulletinThe purpose of this bulletin is to notify technicians of the best practices to help reduce brake vibration conditions for our customers.
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The condition can occur at any time if improper torque is applied to lug nuts. Over time, even one lug nut over- or under-torqued can cause a vibration condition. When lug nuts are over-torqued, this causes the rotor to have a runout condition, which can lead to brake vibration conditions.