2022 Lexus Nx Hybrid TSBs
90 Technical Service Bulletins across 12 categories
Categories
Electrical
18 bulletinsSome ECUs can set a DTC that is common with other ECUs.
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This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU.
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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the GTS+ ECU flash reprogramming process.
Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU.
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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the GTS+ ECU flash reprogramming process.
Some 2022 2025 model year Lexus vehicles may require the download and installation of vehicle specific software or...
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configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration software is required. A new Configure column has been added to the GTS+ Health Check Results screen to show when configuration software is available for a specific ECU.
Some 2022 2024 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles may exhibit a MIL ON condition with Diagnostic...
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Trouble Code (DTC) P162B87 (Lost Communication with Battery Monitor Module Missing Message). The battery state sensor assembly has been updated to prevent the condition from occurring.
This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.
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This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.
Some 2022 2024 model year NX 250, NX 350, and NX 350h vehicles may exhibit a MIL ON condition with Diagnostic Trouble...
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Code (DTC) P162B87 (Lost Communication with Battery Monitor Module Missing Message). The battery state sensor assembly has been updated to prevent the condition from occurring.
A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles...
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equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the following: User Profile configuration and display. Cloud Navigation and Intelligent Voice Assistant. Mobile device connectivity. On-screen display and system settings/configuration. Security enhancements. A head unit software update is now available for 2022 LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (earlier than version 1040). This software update includes the following improvements: Cloud navigation. Intelligent assistant voice recognition. Showing and controlling explicit audio content. User interface. Bluetooth. Bug fixes. This software update removes the following feature: Hybrid radio. A head unit software update is now available for 2023 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1040 or earlier). This software update provides improved performance and capability for the following: User Profile. Over-the-air (OTA) notifications. Ability to search during a call. Bug fixes settings/configuration. Security enhancements. A head unit software update is now available for 2022 2023 model year LX 600 vehicles; 2023 2024 model year RX 350, RX 350h, RX 450h+, and RX 500h vehicles; 2022 2024 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles; 2023 model RZ 450e vehicles equipped with Lexus Multimedia (earlier than version 2050). This software update includes the following improvements: User interface design. Intelligent assistant. Navigation lane guidance. Phone book search. Bug fixes. A head unit software update is now available for 2022 2024 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles; 2023 2024 model year RX 350, RX 350h, RX 450h+, RX 500h, and RZ 450e vehicles; 2024 model year TX 350, TX 500h, and TX 550h+ vehicles equipped with Lexus Multimedia (earlier than version 2170). This software update includes the following improvements: User Profile. User interface. Cloud navigation. Intelligent assistant voice recognition. Bug fixes.
When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations.
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1. Refer to the TAS 21MM Diagnostics Pre-Call Worksheet (PCW) on the TAS case creation page. The following steps will provide some answers for the PCW. 2. Start with the vehicle running outside for 5-10 minutes in an area with no overhead obstructions. a. Enter the radio Service Menu (diagnostic mode) using Techstream or GTS+, or the manual swiping method as outlined in the Repair Manual. b. Once the Service Menu is shown, the Function Check/Setting, and Product information buttons will be used. 3. Select the Product Information button to display radio and DCM registration details. 4. Accurate GNSS Date and Time is needed for the QR code to work. From the Service Menu select Function Check/Setting > System Sensors Check to display GNSS details.
Some 2022 2024 model year Lexus vehicles may require the download and installation of vehicle specific software or...
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configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration software is required. A new Configure column has been added to the GTS+ Health Check Results screen to show when configuration software is available for a specific ECU. REVISION NOTICE April 18, 2024 Rev1: Applicability has been updated to include 2024 model year GX 550, LX 600, NX 250, NX 350, NX 350h, NX 450h+, RX 350, RX 350h, RX 450h+, RX 500h, RZ 300e, RZ 450e, TX 350, TX 500h, and TX 550h+ vehicles. The Introduction section has been updated. The Operation Procedure section has been removed. The Standard ECU Configuration Procedure and ECU Configuration Value Writing Procedure sections have been added.
When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations.
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1. Refer to the TAS 21MM Diagnostics Pre-Call Worksheet (PCW) on the TAS case creation page. The following steps will provide some answers for the PCW. 2. Start with the vehicle running outside for 5-10 minutes in an area with no overhead obstructions. a. Enter the radio Service Menu (diagnostic mode) using Techstream or GTS+, or the manual swiping method as outlined in the Repair Manual. b. Once the Service Menu is shown, the Function Check/Setting, and Product information buttons will be used. 3. Select the Product Information button to display radio and DCM registration details. 4. Accurate GNSS Date and Time is needed for the QR code to work. From the Service Menu select Function Check/Setting > System Sensors Check to display GNSS details.
Some 2022 2024 model year Lexus vehicles may require the download and installation of vehicle specific software or...
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configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration software is required. A new Configure column has been added to the GTS+ Health Check Results screen to show when configuration software is available for a specific ECU. REVISION NOTICE April 18, 2024 Rev1: Applicability has been updated to include 2024 model year GX 550, LX 600, NX 250, NX 350, NX 350h, NX 450h+, RX 350, RX 350h, RX 450h+, RX 500h, RZ 300e, RZ 450e, TX 350, TX 500h, and TX 550h+ vehicles. The Introduction section has been updated. The Operation Procedure section has been removed. The Standard ECU Configuration Procedure and ECU Configuration Value Writing Procedure sections have been added.
A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+...
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vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the following: ?User profile configuration and display. ?Cloud Navigation and Intelligent Voice Assistant. ?Mobile device connectivity. ?On-screen display and system settings/configuration. ?Security enhancements. A head unit software update is now available for 2022 LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles; and 2023 ES 250, ES 300h, ES 350, and UX 250h vehicles equipped with Lexus Multimedia (earlier than version 1040). This software update includes the following improvements: ?Cloud navigation. ?Intelligent assistant voice recognition. ?Showing and controlling explicit audio content. ?User interface. ?Bluetooth. ?Bug fixes. This software update removes the following feature: ?Hybrid radio. A head unit software update is now available for 2023 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1040 or earlier). This software update provides improved performance and capability for the following: ?User profile. ?Over-the-air (OTA) notifications. ?Ability to search during a call. ?Bug fixes settings/configuration. ?Security enhancements. A head unit software update is now available for 2022 ? 2023 model year LX 600 vehicles; 2023 ? 2024 model year ES 250, ES 300h, ES 350, RX 350, RX 350h, RX 450h+, RX 500h, and UX 250h vehicles; 2022 ? 2024 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles; 2023 model year LS 500 and LS 500h vehicles; 2024 model year LC 500, LC 500C, and LC 500h vehicles equipped with Lexus Multimedia (earlier than version 2050). This software update includes the following improvements: ?User interface design. ?Intelligent assistant. ?Navigation lane guidance. ?Phone book se
Some 2018 ? 2024 model year Lexus vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32F or 0C).
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After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? (High Voltage Power Resource Circuit Short during Ready ON) ?P300449 ? (High Voltage Power Resource Circuit Short during Pre-Charge) Follow the Repair Procedure in this bulletin to address this condition.
DP: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various...
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situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Connect call
This bulletin provides general high-voltage safety precautions for the hybrid system.
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The hybrid system circuits operate with up to 650V. These high voltages are dangerous and can cause personal injury, severe burns, electric shock, and death if proper safety precautions are NOT followed. Be sure to carefully review ALL applicable Repair Manual procedures BEFORE performing service. As a policy, and to help ensure safety, no Lexus dealership technician is qualified to service or repair hybrid vehicles until Lexus course L071 is successfully completed.
A battery in a stored vehicle is subject to conditions that can reduce its performance and service life.
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These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Lexus does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery.
2022 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position.
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In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the Installation Procedure in this bulletin to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retaining hooks (clips).
Software & Calibration
17 bulletinsTECHNICAL INSTRUCTIONS FOR 25LC02 REPROGRAMMING FOR FORWARD RECOGNITION CAMERA CERTAIN 2022-2023 Model Year NX250...
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2022-2023 Model Year NX350 2022-2023 Model Year NX350H 2022-2023 Model Year NX450H
Included vehicles are equipped with Lexus Safety System+ (LSS+) 3.0, which includes the Pre- Collision System (PCS),...
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which uses the forward recognition camera. In rare cases, a software programming issue can damage the forward recognition camera. This will result in the Pre-Collision System not working the next time the vehicle is started.
TECHNICAL INSTRUCTIONS FOR 25LC02 REPROGRAMMING FOR FORWARD RECOGNITION CAMERA CERTAIN 2022-2023 Model Year NX250...
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2022-2023 Model Year NX350 2022-2023 Model Year NX350H 2022-2023 Model Year NX450H
TECHNICAL INSTRUCTIONS FOR 25LC02 REPROGRAMMING FOR FORWARD RECOGNITION CAMERA CERTAIN 2022-2023 Model Year NX250...
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2022-2023 Model Year NX350 2022-2023 Model Year NX350H 2022-2023 Model Year NX450H
Frequently Asked Questions SPECIAL SERVICE CAMPAIGN 25LC02 Certain 2022-2023 Model Year NX250 Certain 2022-2023 Model...
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Year NX350 Certain 2022-2023 Model Year NX350H Certain 2022-2023 Model Year NX450H LSS+ 3.0 Forward Recognition Camera Software Update
Included vehicles are equipped with Lexus Safety System+ (LSS+) 3.0, which includes the Pre-Collision System (PCS),...
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which uses the forward recognition camera. In rare cases, a software programming issue can damage the forward recognition camera. This will result in the Pre-Collision System not working the next time the vehicle is started.
TECHNICAL INSTRUCTIONS FOR 25LC02 REPROGRAMMING FOR FORWARD RECOGNITION CAMERA CERTAIN 2022-2023 Model Year NX250...
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2022-2023 Model Year NX350 2022-2023 Model Year NX350H 2022-2023 Model Year NX450H
Frequently Asked Questions SPECIAL SERVICE CAMPAIGN 25LC02 Certain 2022-2023 Model Year NX250 Certain 2022-2023 Model...
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Year NX350 Certain 2022-2023 Model Year NX350H Certain 2022-2023 Model Year NX450H LSS+ 3.0 Forward Recognition Camera Software Update
Included vehicles are equipped with Lexus Safety System+ (LSS+) 3.0, which includes the Pre- Collision System (PCS),...
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which uses the forward recognition camera. In rare cases, a software programming issue can damage the forward recognition camera. This will result in the Pre-Collision System not working the next time the vehicle is started.
Included vehicles are equipped with Lexus Safety System+ (LSS+) 3.0, which includes the Pre- Collision System (PCS),...
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which uses the forward recognition camera. In rare cases, a software programming issue can damage the forward recognition camera. This will result in the Pre-Collision System not working the next time the vehicle is started.
TECHNICAL INSTRUCTIONS FOR 25LC02 REPROGRAMMING FOR FORWARD RECOGNITION CAMERA CERTAIN 2022-2023 Model Year NX250...
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2022-2023 Model Year NX350 2022-2023 Model Year NX350H 2022-2023 Model Year NX450H
TECHNICAL INSTRUCTIONS FOR 25LC02 REPROGRAMMING FOR FORWARD RECOGNITION CAMERA CERTAIN 2022-2023 Model Year NX250...
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2022-2023 Model Year NX350 2022-2023 Model Year NX350H 2022-2023 Model Year NX450H
Frequently Asked Questions SPECIAL SERVICE CAMPAIGN 25LC02 Certain 2022-2023 Model Year NX250 Certain 2022-2023 Model...
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Year NX350 Certain 2022-2023 Model Year NX350H Certain 2022-2023 Model Year NX450H LSS+ 3.0 Forward Recognition Camera Software Update
Included vehicles are equipped with Lexus Safety System+ (LSS+) 3.0, which includes the Pre-Collision System (PCS),...
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which uses the forward recognition camera. In rare cases, a software programming issue can damage the forward recognition camera. This will result in the Pre-Collision System not working the next time the vehicle is started.
TECHNICAL INSTRUCTIONS FOR 25LC02 REPROGRAMMING FOR FORWARD RECOGNITION CAMERA CERTAIN 2022-2023 Model Year NX250...
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2022-2023 Model Year NX350 2022-2023 Model Year NX350H 2022-2023 Model Year NX450H
Frequently Asked Questions SPECIAL SERVICE CAMPAIGN 25LC02 Certain 2022-2023 Model Year NX250 Certain 2022-2023 Model...
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Year NX350 Certain 2022-2023 Model Year NX350H Certain 2022-2023 Model Year NX450H LSS+ 3.0 Forward Recognition Camera Software Update
Included vehicles are equipped with Lexus Safety System+ (LSS+) 3.0, which includes the Pre- Collision System (PCS),...
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which uses the forward recognition camera. In rare cases, a software programming issue can damage the forward recognition camera. This will result in the Pre-Collision System not working the next time the vehicle is started.
Engine
15 bulletinsAlthough the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Lexus New Vehicle Limited Warranty...
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for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the guests ownership experience. Lexus is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.
TECHNICAL INSTRUCTIONS FOR 25LD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2022-2024 NX350h/ NX450h+, CERTAIN...
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2023-2024 RX350h, CERTAIN 2024 RX450h+ VEHICLES
The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor.
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Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start.
TECHNICAL INSTRUCTIONS FOR 25LD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2022-2024 NX350h/ NX450h+ CERTAIN...
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2023-2024 RX350h CERTAIN 2024 RX450h+
The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor.
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Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start.
TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE...
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CORROSION CERTAIN 2022-2024 MODEL YEAR NX450H+ CERTAIN 2022-2024 MODEL YEAR RX450H+
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Lexus New Vehicle Limited Warranty...
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for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the guests ownership experience. Lexus is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.
After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087 - Lost...
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Communication with ECM/PCM "A" Missing Message. Upon investigation, it is found that the engine ECU has been damage and needs to be replaced. In several cases, the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the negative (ground) cable clamps are attached on or around the engine ECU or mounting bracket. To prevent this condition from occurring, it is recommended that the jumper cables be attached as described in the owners manual.
After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087 - Lost...
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Communication with ECM/PCM "A" Missing Message. Upon investigation, it is found that the engine ECU has been damage and needs to be replaced. In several cases, the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the negative (ground) cable clamps are attached on or around the engine ECU or mounting bracket.
TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 23LE05 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE...
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CORROSION CERTAIN 2022 MODEL YEAR NX450H+
TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 23LE05 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE...
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CORROSION CERTAIN 2022 MODEL YEAR NX450H+
TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR...
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CABLE CORROSION CERTAIN 2022 MODEL YEAR NX450H+
TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 23LE05 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR...
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CABLE CORROSION CERTAIN 2022 - 2023 MODEL YEAR NX350 HYBRID
RL: The subject vehicles may exhibit excessive corrosion on the HV Floor Under Wire Harness and Rear Traction Motor...
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Cable at the connector located at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or, following certain warning indicators, the vehicle may not start.
DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Lexus New Vehicle Limited...
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Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the guests? ownership experience. Lexus is providing coverage for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio static during certain drive cycles, or the vehicle may not start.
Body & Paint
14 bulletinsSome 2005 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2010 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard.
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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
Some 2010 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard.
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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.
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This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...
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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.
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This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...
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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
Other
8 bulletinsOBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own.
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These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.
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Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.
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Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
OBSOLETE NOTICE February 13, 2024: This bulletin is now obsolete.
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Please see L-SB-0006-23.
TI: TECHNICAL INSTRUCTIONS FOR 23LC01 LEXUS SAFETY SENSE+ INOPERATIVE INTERMITTENTLY
A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own.
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These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.
Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being...
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established, vehicle settings and/or network/cellular coverage concerns.
Brakes
5 bulletinsSome 2022 2025 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles may exhibit an abnormal noise when engaging...
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the electronic parking brake.
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
RL: The subject vehicles are equipped with Lexus Safety Sense + (LSS+) which consists of several driving assist...
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features, including pre-collision braking, lane departure warning, and more. Due to inappropriate programming of the software within the forward recognition camera, there is a possibility that under certain conditions, LSS+ functions could become inoperative for approximately 4 seconds before rebooting and becoming operational again.
DP: The subject vehicles are equipped with Lexus Safety Sense + (LSS+) which consists of several driving assist...
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features, including pre-collision braking, lane departure warning, and more. Due to inappropriate programming of the software within the forward recognition camera, there is a possibility that under certain conditions, LSS+ functions could become inoperative for approximately 4 seconds before rebooting and becoming operational again
Fuel System
4 bulletinsThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...
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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...
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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC...
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evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.
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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
Infotainment
3 bulletinsTo assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit.
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The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit.
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The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
Some customers and technicians have reported the presence of bubbling, scratching, peeling or imperfections on the...
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navigation display screen
Tires & Wheels
3 bulletinsPOL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus.
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This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting.
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If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting.
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If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Follow the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.
HVAC & Climate
1 bulletinThe air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.
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The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Transmission
1 bulletinSome 2022 ? 2024 model year NX 250, 2022 ? 2023 model year NX 350, and 2022 model year NX 350h and NX 450h+ vehicles may...
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exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs) present: ?P2E0464 (SAE code P2E05) ? Gear Lever Position Sensor ?B? Signal Plausibility Failure. ?P2E0064 (SAE code P2E01) ? Gear Lever Position Sensor ?A? Signal Plausibility Failure. The transmission floor shift assembly logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
Pre-Delivery & Maintenance
1 bulletinLexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022