2009 Lexus Lx570 TSBs

Please see L-SB-0023-20.

Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates

Please see L-SB-0003-20.

support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.

passcode for the system.

The Smart Key/Smart Entry systems conform to all applicable FCC rules. This bulletin details the applicable specifications for these systems.

Please see L-SB-0086-16.

Once the system is reset, all previously registered keys will be erased.

Once the system is reset, all previously registered keys will be erased.

Please see L-SB-0081-13.

Please see L-SB-0082-13.

Please see L-SB-0075-14.

Please see L-SB-0072-14

Please see L-SB-0082-14.

Please see L-SB-0083-13.

Please see L-SB-0092-13.

Please see L-SB-0092-13 .

OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.

Please see L-SB-0001-18.

Please see L-SB-0082-14.

Please see L-SB-0075-14.

Please see L-SB-0072-14.

Once the system is reset, all previously registered keys will be erased.

This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restore their phone data/settings recently.

that allows up to 2000 audio recordings to be transferred from their original CD media to the HDD on board the vehicle.

head unit software updated using the Navigation Update Tool and the HDD Navigation Programs Installer.

to update the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.

This software MUST be installed into the vehicle before performing a map update using the Navigation Update Tool.

Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

for updating the map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, ALL map data is uploaded directly to the HDD system.

Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

? Navigation system will reset to map update "I agree" screen. Updated navigation system firmware has been developed to remedy this condition. This software MUST be installed into the vehicle before performing a map update using the Navigation Update Tool.

feature that allows up to 2000 audio recordings to be transferred from their original CD media to the HDD on-board the vehicle. Detailed information about the audio recordings is attached to each track at the time of transfer. When each audio track is presented on the touch screen, informational details including Genre, Artist, Album, and Title are presented. This detailed track information is stored on the HDD in the Compact Disc Database (CDDB). CDDB data updates will be released quarterly through TIS and can be uploaded to the vehicle using the Navigation Update Tool and Navigation Programs Installer software. CDDB data only needs to be loaded onto the Navigation Update Tool once per quarterly release. Vehicle CDDB updates are performed using the Navigation Update Tool. Follow the procedures listed in this bulletin to: ? Determine the current version of the CDDB data on the vehicle and installed on the Navigation Update Tool. ? Load the latest CDDB data onto the Navigation Update Tool. ? Connect the Navigation Update Tool to the vehicle and update the vehicle to the latest release. ? Update the CDDB data for any audio tracks transferred to the vehicle for which CDDB data was not previously available.

navigation head unit software updated using the Navigation Update Tool and the HDD Navigation Programs Installer. The Navigation Programs Installer is a PC application available on the Technical Information System (TIS) and must be installed on Techstream or an equivalent PC. The Navigation Update Tool is an essential service tool and the device must be properly configured before initial use. Follow the procedures in this bulletin to locate and install the HDD Navigation Programs Installer and properly configure the Navigation Update Tool. The HDD Navigation Programs Installer is a mandatory application that will be used to update the vehicle's map data, as well as the CDDB data. This bulletin will outline two processes that must be completed to prepare the Navigation Update Tool for initial use: ? Download and install the Navigation Programs Installer onto a PC. ? Perform initial setup of the Navigation Update Tool.

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.

two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield area.

Operation Communication Bulletins may reference specifically required adhesives and sealants

? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this condition.

These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this concern.

These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this concern.

If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.

If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.

Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprograming process and outlines use of the TIS and the CUW.

damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

process for updating map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, all Map Data is uploaded directly to the HDD system. Map Data will be released annually through direct shipment of tow Map Data DVDs to each dealership service manager. The annual Map Data release must then be installed onto the Navigation Update Tool. Individual map updates are then loaded into the vehicles with special map security keys. These keys are available through the normal parts ordering system. Keys are loaded onto the Navigation Update Tool through a PC or Techstream unit using software found on the Technical Information System (TIS). Follow the procedures listed in this bulletin to: Identify the current version of Map Data on the vehicle and on the Navigation Update Tool, Load Map Data onto the Navigation Update Tool, Load map security key(s) onto the Navigation Update Tool, and Connect the Navigation Update Tool to the vehicle and update the Map/System Data to the latest version.

damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.

PROCESS FOR UPDATING MAP, POINTS OF INTEREST, AND SYSTEM SOFTWARE. INSTEAD OF INDIVIDUAL DVDS INSTALLED INTO THE VEHICLE, ALL MAP DATA IS UPLOADED DIRECTLY TO THE HDD SYSTEM. MAP DATA WILL BE RELEASED ANNUALLY THROUGH DIRECT SHIPMENT OF TOW MAP DATA DVDS TO EACH DEALERSHIP SERVICE MANAGER. THE ANNUAL MAP DATA RELEASE MUST THEN BE INSTALLED ONTO THE NAVIGATION UPDATE TOOL. INDIVIDUAL MAP UPDATES ARE THEN LOADED INTO THE VEHICLES WITH SPECIAL MAP SECURITY KEYS. THESE KEYS ARE AVAILABLE THROUGH THE NORMAL PARTS ORDERING SYSTEM. KEYS ARE LOADED ONTO THE NAVIGATION UPDATE TOOL THROUGH A PC OR TECHSTREAM UNIT USING SOFTWARE FOUND ON THE TECHNICAL INFORMATION SYSTEM (TIS). FOLLOW THE PROCEDURES LISTED IN THIS BULLETIN TO: IDENTIFY THE CURRENT VERSION OF MAP DATA ON THE VEHICLE AND ON THE NAVIGATION UPDATE TOOL, LOAD MAP DATA ONTO THE NAVIGATION UPDATE TOOL, LOAD MAP SECURITY KEY(S) ONTO THE NAVIGATION UPDATE TOOL, AND CONNECT THE NAVIGATION UPDATE TOOL TO THE VEHICLE AND UPDATE THE MAP/SYSTEM DATA TO THE LATEST VERSION.

MODELS 2001-13 CT200H, ES300, 300H, 330, 350, GS300, 350, 450, 450H, 460, GX460, 470, HS250H, IS F, IS250, 250C, 350, 350C, LFA, LS430, 460, 600H, LX470, 570, RX330, 350, 400H, 450H, SC430. *PE

FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. *PE

Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).

referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.

have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Area associates.

Owner notifications will be sent over a period of several weeks consistent with parts availability. To ensure customer satisfaction, Lexus requests that dealers complete Safety Recalls/Special Service Campaigns on any used vehicles currently in dealer inventory prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall/Special Service Campaign. Lexus expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ for that campaign, to the vehicle buyer. Lexus and the dealer may use this information to contact the customer when the remedy becomes available.

performance.

Lexus will be sending Safety (Noncompliance) Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed.

*NJ

?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.

?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

turned very little from side-to-side.

connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

INTERMITTENT BLUETOOTH FAILURE TO CONNECT TO THE VEHICLE WHEN FIRST TURNING ON THE VEHICLE. VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMER'S PHONE SUCH AS ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMER'S PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY.

If the manual shift lever is rotated prior to installing the park neutral position switch, the detent spring may become detached from the manual shift lever. Use the information in this bulletin when installing an automatic transmission and/or park neutral position switch assembly.

converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.

assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.

remanufactured automatic transmissions.

mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Lexus vehicles requiring its use.

automatic transmissions.

*RM

Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

be involved.

Service Campaign (LSC) BSL into Special Service Campaign (SSC) BSL with no expiration date. Lexus will install Smart Stop Technology on the below listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedal at certain speeds and in certain driving conditions.

Service Campaign (LSC) BSL into Special Service Campaign (SSC) BSL with no expiration date. Lexus will install Smart Stop Technology on the below listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedal at certain speeds and in certain driving conditions.

Service Campaign (LSC) BSL into Special Service Campaign (SSC) BSL with no expiration date. Lexus will install Smart Stop Technology on the below listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedal at certain speeds and in certain driving conditions.

Service Campaign (LSC) BSL into Special Service Campaign (SSC) BSL with no expiration date. Lexus will install Smart Stop Technology on the below listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedal at certain speeds and in certain driving conditions.

The Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) calibration has been revised. Use the following repair procedure to address this condition.

P2714, P0751, P0756, P0761, P0766, P0729, P0781, P0894, P2757, or P0776 and/or abnormal transmission shifting. Revised Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) software logic has been developed to address this condition. In some cases, replacement of the automatic transmission may also be required.

L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit

reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per

Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Lexus leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Lexus strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Lexus strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.

seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.

NEGATIVELY AFFECT SIDE AIR BAG PERFORMANCE CAN RESULT IN SEVERE INJURIES. *PE

BELT PRE-TENSIONERS DEVICES, THAT MAY OR MAY NOT PERFORM AS EXPECTED. MODELS YEARS LISTED 1990-2013. *PE

vehicles have not yet had the following Special Service Campaign repairs completed. Please note the following information for Area associates. Follow-Up Owner Notification Letter Mailing Date The Special Service Campaign Follow-Up Owner Notification Letters (?owner letters?) will begin in late January 2018. The owner letters will be mailed by first class mail, over a period of several weeks consistent with parts availability.

vehicles have not yet had the following Special Service Campaign repairs completed. Please note the following information for Area associates. Follow-Up Owner Notification Letter Mailing Date The Special Service Campaign Follow-Up Owner Notification Letters (?owner letters?) will begin in late January 2018. The owner letters will be mailed by first class mail, over a period of several weeks consistent with parts availability.

equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.

lightly applying the brakes at low vehicle speeds. A new front brake disc has been made available to address this condition.

This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

The quick reference chart is applicable to current generation vehicles only.

model year Lexus vehicles.

letters?) will begin in late January 2018. The owner letters will be mailed by first class mail, over a period of several weeks consistent with parts availability. Special Service Campaign completion is an integral part of our commitment to meet customer expectations of Lexus products. Lexus will be sending Follow-Up Notices to remind owners whose vehicles have not yet had Special Service Campaign repairs completed for the campaign listed below. We request your assistance in completing the applicable campaign repairs as owners receive the Follow-Up Notice and contact your dealership. Please note the follow-up activity may cause an increase in your current Special Service Campaign owner appointments. Lexus will continue with additional follow-up activities in the months to come. Please take this into consideration when analyzing your manpower requirements.