2013 Lexus Ls460 TSBs

the vehicle display showing that an outgoing call is being made.

This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

L-SB-0074-14. ? The Part Information and Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Service Bulletin No. L-SB-0074-14 is obsolete and any printed versions should be discarded. Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.

L-SB-0074-14. ? The Part Information and Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Service Bulletin No. L-SB-0074-14 is obsolete and any printed versions should be discarded. Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.

Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels. Inspection Application Navigation Instructions

The "delete" soft button on the multi-information display is greyed out and not selectable.

Enform application.

their iPhone into the USB port.

experience an iPod authorization error when they plug their iPhone into the USB port.

Enform application.

running iOS 6 or later.

the BT Audio tab on the media screen.

running iOS 6 or later.

interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle.

Gracenote includes detailed information for songs (i.e. Genre, Artist, Song Title, Album Name, etc.). The Gracenote update will be included on the ?USB Drive ? Navigation Update? SST. A Gracenote Update must be peformed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote update. Use the process described in this bulletin to perform the update.

The delete soft button on the multi-information display is greyed out and not selectable.

The delete soft button on the multi-information display is greyed out and not selectable.

The "delete" soft button on the multi-information display is greyed out and not selectable.

Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restore their phone data/settings recently.

not supported by the customer's cellular telephone.

system with Android phones OS 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.

L-SB-0074-14. ? The Parts Information, Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system.

The "delete" soft button on the multi-information display is greyed out and not selectable.

Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

update the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.

to update the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.

This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below.

When a customer is paired by Bluetooth Hands Free and they make a Facetime Audio call the vehicle radio will treat it as a typical Bluetooth phone call. Because Facetime works differently than a typical phone call, the in-vehicle experience may not meet the customer?s expectations.

After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.

MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

update for daylight savings time or will not respond to manual adjustment through the navigation screen. Follow the Repair Procedure in this bulletin to address this condition.

not supported by the customers cellular telephone.

MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

memory.

1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Operating System and other Information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to be removed and installed into the newly serviced radio. 2. The Second type is Generation 8 Navigation system which utilizes the Micro SD Card. Pioneer models that begin with NXF, have map data in the Micro SD card. This is a customer accessible Micro SD card which can be found behind the front flip cover. The original Micro SD card should be removed and installed into the newly serviced radio.

system with Android phones OS 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.

This is only a reference list of tools that might be in dealership inventory and not meant to be a diagnostic or repair procedure. Generation 7 navigation systems use a USB SST to update firmware and map. Generation 8 navigation systems use a USB stick to update the firmware only.

update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.

Gracenote includes detailed information for songs (e.g., Genre, artist, Song Title, Album Name, etc.). The Gracenote update will be included on the Map Update SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote update. Use the process described in this bulletin to perform the update.

not supported by the customer's cellular telephone.

Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

Lexus models equipped with the HDD Navigation (EMV-N) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.

Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.). The Gracenote update will be included on the Map Update SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote update. Use the process described in this bulletin to perform the update.

Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

not supported by the customer's cellular telephone.

navigation/audio system with Android phones running Kitkat 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.

Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSts and their applicability.

the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system.

Gracenote includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.). The Gracenote update will be included on the Map Update SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote update.

This is only a reference list of tools that might be in a dealership inventory and not meant to be a diagnostic or repair procedure. Generation 7 navigation systems use a USB SST to update the firmware and map. Generation 8 navigation system models use a USB stick to update the firmware ONLY.

SYSTEM WITH ANDROID PHONES OS 4.4 OR LATER. THIS CONDITION TENDS TO OCCUR TO CUSTOMERS WHO HAVE MANY PREVIOUS TEXT MESSAGES ON THEIR PHONES.

THIS IS ONLY A REFERENCE LIST OF TOOLS THAT MIGHT BE IN DEALERSHIP INVENTORY AND NOT MEANT TO BE A DIAGNOSTIC OR REPAIR PROCEDURE. GENERATION 7 NAVIGATION SYSTEMS USE A USB SST TO UPDATE FIRMWARE AND MAP. GENERATION 8 NAVIGATION SYSTEMS USE A USB STICK TO UPDATE THE FIRMWARE ONLY.

UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIVER THE UPDATE, HOWEVER A UNIQUE ACTIVATION NUMBER IS REQUIRED FOR EACH VEHICLE. ACTIVATION NUMBERS ARE PROVIDED IN AN ACTIVATION CARD NUMBER (ACN) PAMPHLET AVAILABLE THROUGH THE NORMAL PARTS ORDERING SYSTEM. USE THE PROCESS DESCRIBED IN THIS BULLETIN TO PERFORM THE UPDATE."

GRACENOTE INCLUDES DETAILED INFORMATION FOR SONGS (E.G., GENRE, ARTIST, SONG TITLE, ALBUM NAME, ETC.). THE GRACENOTE UPDATE WILL BE INCLUDED ON THE MAP UPDATE SST. A GRACENOTE UPDATE MUST BE PERFORMED BEFORE A NAVIGATION MAP UPDATE. A NAVIGATION MAP UPDATE IS NOT REQUIRED TO COMPLETE THE GRACENOTE UPDATE. USE THE PROCESS DESCRIBED IN THIS BULLETIN TO PERFORM THE UPDATE.

*LJ

Please see L-SB-0024-21.

Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates

Please see L-SB-0003-20.

Please see L-SB-0032-15.

Please see L-SB-0009-16.

The issue can occur when the customer restores/transfers their apps, contacts, etc.

support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.

The Smart Key/Smart Entry systems conform to all applicable FCC rules. This bulletin details the applicable specifications for these systems.

Once the system is reset, all previously registered keys will be erased.

Once the system is reset, all previously registered keys will be erased.

This condition has been remedied, and DCM activation utilizing Techstream can now be resumed.

Please see L-SB-0032-15.

This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.

While playing a podcast the system will jump to the next podcast Podcast will intermittently restart at the beginning of the current podcast

Please see L-SB-0074-14.

Please see L-SB-0073-14.

Please see L-SB-0082-14.

Please see L-SB-0092-13.

Please see L-SB-0001-18.

Please see L-SB-0170-17.

Please see L-SB-0169-17.

Please see L-SB-0082-14.

Please see L-SB-0074-14.

Please see L-SB-0073-14.

Once the system is reset, all previously registered keys will be erased.

PLEASE SEE L-SB-0009-16.

This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.

If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.

If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.

Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).

The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

Batteries can become discharged due to an extended storage period, temperature, paristic drain, or while demonstrating vehicle features and bnefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.

a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.

Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprograming process and outlines use of the TIS and the CUW.

damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

updated on Warranty Policy 4.10.

updated on Warranty Policy 4.10.

Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.

In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).

or more hours under certain limited conditions. The software in the Electric Power Control ECU has been modified to reduce the possibility of this condition occurring. Use the following repair procedure to reprogram the Electric Power Control ECU.

or more hours under certain limited conditions. The software in the Electric Power Control ECU has been modified to reduce the possibility of this condition occurring. Use the following repair procedure to reprogram the Electric Power Control ECU.

damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.

calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.

damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.

BATTERIES CAN BECOME DISCHARGED DUE TO AN EXTENDED STORAGE PERIOD, TEMPERATURE, PARISTIC DRAIN, OR WHILE DEMONSTRATING VEHICLE FEATURES AND BNEFITS IN THE SALES PROCESS. BATTERY INSPECTION AND MAINTENANCE ARE REQUIRED IN ORDER TO ENSURE PROPER OPERATION AND OPTIMAL BATTERY LIFE.

years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.

years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.

on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, or C1253 will be stored in the vehicle memory to be used as verification. This condition may be caused by a small internal brake fluid leak inside the brake actuator. Follow the Repair Procedure in this bulletin to address this condition.

vibration/pulsation in the brake pedal and/or steering wheel while lightly applying the brake pedal at high speeds (65 ? 75 mph). Follow the procedures in this bulletin to address this condition.

pulsation in the brake pedal and/or steering wheel lightly applying the brake pedal at high speeds (65 - 75 mph). Follow the procedures in this bulletin to address this condition.

and/or a Check VSC message is displayed. Diagnostic Trouble Code (DTC) C1391, C1252, C1253, or C1256 may be stored. This condition may be caused by a small internal brake fluid leak inside the brake actuator. Follow the Repair Procedure in this bulletin to address this condition.

designed for superior braking performance and response. As a result, when braking at slow speeds, the brakes may exhibit a squeal or squeak type noise. For customers who find these characteristics objectionable, brake pads with alternative material are now available as service parts.

equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.

TSIB L-SB-0008-12 was issued for this condition. This document provides reminder when preforming L-SB-0008-12.

slow speeds.

TSIB L-SB-0008-12 was issued for this condition. This document provides reminder when preforming L-SB-0008-12.

even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can occur at light to moderate braking * Tightening lug nuts in a star pattern method during the torqueing process will assure that even/equal pressure is applied across the rotor hub surface * Torque sticks/wrenches should be used to apply accurate torque values when tightening * Do Not use impact guns/ratchets to completely run lug nuts up to the wheel surface

pulsation in the brake pedal and/or steering wheel while lightly applying the brake pedal at high speeds (65 - 75 mph). Follow the procedures in this bulletin to address this condition.

when lightly applying the brakes at low vehicle speeds. A new front brake pad kit has been made available to address this condition.

Some 2010 ? 2012 model year LS 460 Sport package equipped vehicles and 2013 ? 2016 model year LS 460 F Sport package equipped vehicles are equipped with high-friction brake pads, specifically designed for superior braking performance and response. As a result, when braking at slow speeds, the brakes may exhibit a squeal or squeak type noise.

VIBRATION/PULSATION IN THE BRAKE PEDAL AND/OR STEERING WHEEL WHILE LIGHTLY APPLYING THE BRAKE PEDAL AT HIGH SPEEDS (65 75 MPH). FOLLOW THE PROCEDURES IN THIS BULLETIN TO ADDRESS THIS CONDITION."

DESIGNED FOR SUPERIOR BRAKING PERFORMANCE AND RESPONSE. AS A RESULT, WHEN BRAKING AT SLOW SPEEDS, THE BRAKES MAY EXHIBIT A SQUEAL OR SQUEAK TYPE NOISE. FOR CUSTOMERS WHO FIND THESE CHARACTERISTICS OBJECTIONABLE, BRAKE PADS WITH ALTERNATIVE MATERIAL ARE NOW AVAILABLE AS SERVICE PARTS. "

2013-2016 LS 460 F SPORT PACKAGE EQUIPPED VEHICLES ARE EQUIPPED WITH HIGH-FRICTION BRAKE PADS, SPECIFICALLY DESIGNED FOR SUPERIOR BRAKING PERFORMANCE AND RESPONSE. AS A RESULT, WHEN BRAKING AT SLOW SPEEDS, THE BRAKES MAY EXHIBIT A SQUEAL OR SQUEAK TYPE NOISE. FOR CUSTOMERS WHO FIND THESE CHARACTERISTICS OBJECTIONABLE, BRAKE PADS WITH ALTERNATIVE MATERIAL ARE NOW AVAILABLE AS SERVICE PARTS.

THIS BULLETIN IS NOW OBSOLETE. PLEASE SEE L-SB-009-16.

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.

temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.

temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.

temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.

temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.

temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.

temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.

Panels Covered Vehicles and Components

? Dashboard/instrument panel ? Interior door trim panels (front and rear) ? IP Lower (No. 1) ? Center console box ? Center console RR ? Glove box. Follow the Repair Procedure in this bulletin to address this condition.

two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield area.

Operation Communication Bulletins may reference specifically required adhesives and sealants

? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this condition.

These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this concern.

These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this concern.

The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.

evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.

Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time. The dashboard (instrument panel) and interior trim panels are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first). However, because we at Lexus care about each customer?s ownership experience, Lexus is now offering a voluntary Customer Support Program that applies to cracked and/or sticky dashboard (instrument panel) and/or certain interior trim panels of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time. The dashboard (instrument panel) and interior trim panels are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first). However, because we at Lexus care about each customer?s ownership experience, Lexus is now offering a voluntary Customer Support Program that applies to cracked and/or sticky dashboard (instrument panel) and/or certain interior trim panels of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time. The dashboard (instrument panel) and interior trim panels are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first). However, because we at Lexus care about each customer?s ownership experience, Lexus is now offering a voluntary Customer Support Program that applies to cracked and/or sticky dashboard (instrument panel) and/or certain interior trim panels of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time. The dashboard (instrument panel) and interior trim panels are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first). However, because we at Lexus care about each customer?s ownership experience, Lexus is now offering a voluntary Customer Support Program that applies to cracked and/or sticky dashboard (instrument panel) and/or certain interior trim panels of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time. The dashboard (instrument panel) and interior trim panels are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first). However, because we at Lexus care about each customer?s ownership experience, Lexus is now offering a voluntary Customer Support Program that applies to cracked and/or sticky dashboard (instrument panel) and/or certain interior trim panels of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

Greenhouse Gas Logic (GHG) has been implemented on Toyota A/C Systems to reduce tailpipe emissions. The Federal government issues CAF (Corporate Average Fuel Economy) credits to vehicle manufacturers that implement new technologies that reduce the carbon footprint of the vehicles they produce. GHG Logic technology works by automatically operating the HVAC system in REC mode when certain conditions are met, improving the A/C system cooling efficiency and reducing the vehicle's CO2 tailpipe emissions.

An insect repellent drain hose tip (ARINIXTip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

In the event that injector seal repair is required on vehicles equipped with a direct injection fuel system, a Special Service Tool Set is required to properly install the seal onto the injector. As new vehicle configurations have been released, several injector seal tool sets have been distributed to accommodate these new vehicles. There are a total of three injector seal tool sets for Lexus models, located in the appropriate SST cabinets. Each kit contains multiple pieces as shown in the diagram below. The individual pieces must remain together to ensure these tools are used correctly. Refer to the repair manual for the tool information to ensure the correct tool is used for the desired application.

Diagnostic Trouble Code (DTC) C1752 (Height Control Compressor Motor Circuit Function). This condition may be caused by corrosion in the height compressor due to water intrusion through the air inlet tubes. Follow the Repair Procedure in this bulletin to address this condition.

inappropriate spark knock or detonation detection and may set Diagnostic Trouble Code (DTC) P2119 (Throttle Actuator Control Throttle Body Range Performance). To enhance the smoothness of acceleration, the Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) calibration has been revised. Use the following Repair Procedure to address this condition.

(Camshaft Position Sensor Circuit) due to inconsistent rational speed of the engine's crankshaft.

The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be turned very little side-to-side. HINT: The above listed vehicles are not equipped with an LED indicator on the "ENGINE START STOP" or "POWER" switch, and instead will display a message reading "Steering Lock Engaged" in the event that the steering lock actuator is unable to disengage from the steering column. If the operator attempts to ready-on or start the vehicle while there is tension on the steering lock actuator, it will not be able to fully disengage when the "ENGINE START STOP" or "POWER" switch is depressed. This condition will cause the vehicle message center to display the "Steering Lock Engaged" error message and the vehicle will fail to ready-on or start.

There are multiple benefits of this oil

L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit

Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

engine compartment when releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.

Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

There are multiple benefits of this oil, including: Reduced friction and wear on engine surfaces, improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change intervals). Due to the improved performance and durability of 0w20 synthetic oil, Lexus has extended the oil change intervals to 10,000 miles for vehicles that require this oil. With this change, the following should be noted: Only Lexus vehicles in which 0w20 oil is mandatory have been approved for the extended oil intervals. Vehicles in which 0w20 is an option to 5w20 (or 5w30) will continue to require 5,000 mile change intervals, even if 0w20 oil is used. In the case of vehicles with 10,000 mile oil change intervals, the 5,000 mile service interval has not been eliminated. The traditional 5,000 maintenance procedures (such as tire rotation) will continue to be required, and the fluid levels (including engine oil) will need to be checked and adjusted at this time. If the vehicle operation meets the standard criteria for "Special Operating Conditions" such as: driving off road, on dirt roads, towing a trailer, making repeated short trips under 32F, or extensive idling; the engine oil must be replaced at 5,000 mile intervals, regardless of oil specified.

INAPPROPRIATE SPARK KNOCK OR DETONATION DETECTION AND MAY SET DIAGNOSTIC TROUBLE CODE (DTC) P2119 (THROTTLE ACTUATOR CONTROL THROTTLE BODY RANGE PERFORMANCE). TO ENHANCE THE SMOOTHNESS OF ACCELERATION, THE ENGINE CONTROL MODULE/ECM (SAE TERM: POWERTRAIN CONTROL MODULE/PCM) CALIBRATION HAS BEEN REVISED. USE THE FOLLOWING REPAIR PROCEDURE TO ADDRESS THIS CONDITION.

INAPPROPRIATE SPARK KNOCK OR DETONATION DETECTION AND MAY SET DIAGNOSTIC TROUBLE CODE (DTC) P2119 (THROTTLE ACTUATOR CONTROL THROTTLE BODY RANGE PERFORMANCE). TO ENHANCE THE SMOOTHNESS OF ACCELERATION, THE ENGINE CONTROL MODULE/ECM (SAE TERM: POWERTRAIN CONTROL MODULE/PCM) CALIBRATION HAS BEEN REVISED. USE THE FOLLOWING REPAIR PROCEDURE TO ADDRESS THIS CONDITION.

Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

be involved.

?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.

?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

turned very little from side-to-side.

intermediate shaft.

A new intermediate shaft (extension) has been developed to address this condition. Use the following repair procedure to remove and replace the Steering Intermediate Shaft No. 2 and Steering Intermediate Shaft (extension).

turned very little from side to side.

connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

INTERMITTENT BLUETOOTH FAILURE TO CONNECT TO THE VEHICLE WHEN FIRST TURNING ON THE VEHICLE. VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMER'S PHONE SUCH AS ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMER'S PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY.

when the transmission is shifted into reverse. (B) Some Customers may experience a condition where the mirrors do not change to the exact previous position in which the customer had set the memory to when the transmission is shifted into reverse.

when the transmission is shifted into reverse. (B) Some Customers may experience a condition where the mirrors do not change to the exact previous position in which the customer had set the memory to when the transmission is shifted into reverse.

converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.

assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.

remanufactured automatic transmissions.

mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Lexus vehicles requiring its use.

automatic transmissions.

40 mph with light to moderate acceleration.

VEHICLE LOCATION INACCURATE

Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.

The first year of service is provided in a the vehicle purchase price. Once the subscription has lapsed the DCM will be an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

order for services to work.

performance.

This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

The quick reference chart is applicable to current generation vehicles only.

If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.

L-SB-0008-12. ? Applicability has been updated to include 2016 model year LS 460 vehicles. Service Bulletin No. L-SB-0008-12 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding.

Updates can come in "Optional" or "Mandatory" form. The update process will take approximately 1 minute for each application requiring an update. Follow the procedure below to perform an update when necessary.

Updates can come in ?Optional? or ?Mandatory? form. The update process will take approximately 1 minute for each application requiring an update. Follow the procedure below to perform an update when necessary.

Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner's Manual will highlight the importance of proper maintenance and provide guidance for care.

floor mat due to incorrectly mounted locating grommets. The grommets may have been installed too far apart, creating a slight bulge in the floor mat between the grommets when the floor mat is installed. Use the following procedure to address this condition.

As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care. NOTE Leather seat covers that are replaced for dye transfer or soiling are NOT eligible for replacement under warranty. Likewise, damage caused by unapproved cleaning methods are NOT eligible for replacement under warranty.

AS AN ADDITIONAL RESOURCE, IF THE VEHICLE IS EQUIPPED WITH FACTORY LEATHER SEATS, THE VEHICLE OWNER'S MANUAL WILL HIGHLIGHT THE IMPORTANCE OF PROPER MAINTENANCE AND PROVIDE GUIDANCE FOR CARE.

reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per

Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Lexus leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Lexus strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Lexus strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.

seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.

CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 MODEL YEAR GS-F, 2013 ? 2017 MODEL YEAR GS Hybrid, 2010 ? 2017 MODEL YEAR IS, 2011 ? 2015 MODEL YEAR IS-C, 2013 ? 2014 MODEL YEAR IS-F, 2015 ? 2017 MODEL YEAR RC, 2015 ? 2017 MODEL YEAR RC-F, 2011 ? 2017 MODEL YEAR CT, 2010 ? 2017 MODEL YEAR RX, 2010 ? 2017 MODEL YEAR RX Hybrid, 2015 ? 2017 MODEL YEAR NX, 2015 ? 2017 MODEL YEAR NX Hybrid, 2010 ? 2017 MODEL YEAR LX, 2010 ? 2018 MODEL YEAR GX, 2010 ? 2017 MODEL YEAR ES, 2013 ? 2017 MODEL YEAR ES Hybrid Updated 10/17/2019