2011 Lexus Ls460 TSBs

Please see L-SB-0024-21.

Please see L-SB-0009-16.

This Tech Tip will help you identify the system type prior to ordering replacement keys.

support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.

The Smart Key/Smart Entry systems conform to all applicable FCC rules. This bulletin details the applicable specifications for these systems.

Please see L-SB-0086-16.

Once the system is reset, all previously registered keys will be erased.

Once the system is reset, all previously registered keys will be erased.

This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.

Please see L-SB-0082-13.

Please see L-SB-0072-14

Please see L-SB-0082-14.

Please see L-SB-0083-13.

Please see L-SB-0147-11.

Please see L-SB-0092-13.

Please see L-SB-0001-18.

Please see L-SB-0082-14.

Please see L-SB-0072-14.

Once the system is reset, all previously registered keys will be erased.

PLEASE SEE L-SB-0009-16.

the vehicle display showing that an outgoing call is being made.

Service Tool and follow a unique process for updating map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, all Map Data is uploaded directly to the HOD system.

L-SB-0074-14. ? The Part Information and Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Service Bulletin No. L-SB-0074-14 is obsolete and any printed versions should be discarded. Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.

Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels. Inspection Application Navigation Instructions

The version number has changed to 13.09.11. The original 13.1 Generation 6 Navigation Update Tool Master DVD, version 13.09.10 is now obsolete.

Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restore their phone data/settings recently.

data may exhibit a missing character data (street/city names, freeway shields, and landmark icons) condition. A new master DVD set is now available to update the Navigation Update Tool. Customers using 13.1 version 13.09.10 map data may notice missing character data in certain geographical areas.

Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

head unit software updated using the Navigation Update Tool and the HDD Navigation Programs Installer.

Updated navigation system software has also been developed to remedy these conditions. Use the following procedure to address these conditions.

to update the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.

MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

memory.

1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Operating System and other Information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to be removed and installed into the newly serviced radio. 2. The Second type is Generation 8 Navigation system which utilizes the Micro SD Card. Pioneer models that begin with NXF, have map data in the Micro SD card. This is a customer accessible Micro SD card which can be found behind the front flip cover. The original Micro SD card should be removed and installed into the newly serviced radio.

Navigation firmware has been updated to allow updating map to version 10.1 or later. Updated navigation system software has also been developed to remedy these conditions. Use the following procedure to address these conditions.

Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

for updating the map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, ALL map data is uploaded directly to the HDD system.

Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSts and their applicability.

navigation head unit software updated using the Navigation Update Tool and the HDD Navigation Programs Installer. The Navigation Programs Installer is a PC application available on the Technical Information System (TIS) and must be installed on Techstream or an equivalent PC. The Navigation Update Tool is an essential service tool and the device must be properly configured before initial use. Follow the procedures in this bulletin to locate and install the HDD Navigation Programs Installer and properly configure the Navigation Update Tool. The HDD Navigation Programs Installer is a mandatory application that will be used to update the vehicle's map data, as well as the CDDB data. This bulletin will outline two processes that must be completed to prepare the Navigation Update Tool for initial use: ? Download and install the Navigation Programs Installer onto a PC. ? Perform initial setup of the Navigation Update Tool.

NAVIGATION FIRMWARE HAS BEEN UPDATED TO ALLOW UPDATING MAP TO VERSION 10.1 OR LATER. UPDATED NAVIGATION SYSTEM SOFTWARE HAS ALSO BEEN DEVELOPED TO REMEDY THESE CONDITIONS. USE THE FOLLOWING PROCEDURE TO ADDRESS THESE CONDITIONS.

If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.

If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.

Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.

Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprograming process and outlines use of the TIS and the CUW.

damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

updated on Warranty Policy 4.10.

updated on Warranty Policy 4.10.

Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.

process for updating map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, all Map Data is uploaded directly to the HDD system. Map Data will be released annually through direct shipment of tow Map Data DVDs to each dealership service manager. The annual Map Data release must then be installed onto the Navigation Update Tool. Individual map updates are then loaded into the vehicles with special map security keys. These keys are available through the normal parts ordering system. Keys are loaded onto the Navigation Update Tool through a PC or Techstream unit using software found on the Technical Information System (TIS). Follow the procedures listed in this bulletin to: Identify the current version of Map Data on the vehicle and on the Navigation Update Tool, Load Map Data onto the Navigation Update Tool, Load map security key(s) onto the Navigation Update Tool, and Connect the Navigation Update Tool to the vehicle and update the Map/System Data to the latest version.

damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.

calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.

damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.

PROCESS FOR UPDATING MAP, POINTS OF INTEREST, AND SYSTEM SOFTWARE. INSTEAD OF INDIVIDUAL DVDS INSTALLED INTO THE VEHICLE, ALL MAP DATA IS UPLOADED DIRECTLY TO THE HDD SYSTEM. MAP DATA WILL BE RELEASED ANNUALLY THROUGH DIRECT SHIPMENT OF TOW MAP DATA DVDS TO EACH DEALERSHIP SERVICE MANAGER. THE ANNUAL MAP DATA RELEASE MUST THEN BE INSTALLED ONTO THE NAVIGATION UPDATE TOOL. INDIVIDUAL MAP UPDATES ARE THEN LOADED INTO THE VEHICLES WITH SPECIAL MAP SECURITY KEYS. THESE KEYS ARE AVAILABLE THROUGH THE NORMAL PARTS ORDERING SYSTEM. KEYS ARE LOADED ONTO THE NAVIGATION UPDATE TOOL THROUGH A PC OR TECHSTREAM UNIT USING SOFTWARE FOUND ON THE TECHNICAL INFORMATION SYSTEM (TIS). FOLLOW THE PROCEDURES LISTED IN THIS BULLETIN TO: IDENTIFY THE CURRENT VERSION OF MAP DATA ON THE VEHICLE AND ON THE NAVIGATION UPDATE TOOL, LOAD MAP DATA ONTO THE NAVIGATION UPDATE TOOL, LOAD MAP SECURITY KEY(S) ONTO THE NAVIGATION UPDATE TOOL, AND CONNECT THE NAVIGATION UPDATE TOOL TO THE VEHICLE AND UPDATE THE MAP/SYSTEM DATA TO THE LATEST VERSION.

vibration/pulsation in the brake pedal and/or steering wheel while lightly applying the brake pedal at high speeds (65 ? 75 mph). Follow the procedures in this bulletin to address this condition.

pulsation in the brake pedal and/or steering wheel lightly applying the brake pedal at high speeds (65 - 75 mph). Follow the procedures in this bulletin to address this condition.

illuminate due to internal malfunctions of the Brake Actuator Assembly. The Brake Actuator Assembly is covered by the Lexus New Vehicle Limited Warranty for 4 years from the date of first use or 50,000 miles (whichever occurs first). However, Lexus is announcing a Warranty Enhancement Program to cover repairs related to internal malfunctions of the Brake Actuator Assembly.

Enhancement Program to extend the warranty coverage for the Brake Actuator Assembly on certain 2006 ? 2007 GS 430, 2007 ? 2011 GS 450h, 2008 ? 2011 GS 460, 2007 ? 2012 LS 460, and 2006 ? 2008 RX 400h Vehicles. In these vehicles, Lexus has received some reports where various brake system related warning lamps illuminate due to internal malfunctions of the Brake Actuator assembly. Although the Brake Actuator Assembly is covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is now extending the warranty coverage for repairs related to internal malfunctions of the Brake Actuator Assembly.

Enhancement Program to extend the warranty coverage for the Brake Actuator Assembly on certain 2006 ? 2007 GS 430, 2007 ? 2011 GS 450h, 2008 ? 2011 GS 460, 2007 ? 2012 LS 460, and 2006 ? 2008 RX 400h Vehicles. In these vehicles, Lexus has received some reports where various brake system related warning lamps illuminate due to internal malfunctions of the Brake Actuator assembly. Although the Brake Actuator Assembly is covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is now extending the warranty coverage for repairs related to internal malfunctions of the Brake Actuator Assembly.

Enhancement Program to extend the warranty coverage for the Brake Actuator Assembly on certain 2006 ? 2007 GS 430, 2007 ? 2011 GS 450h, 2008 ? 2011 GS 460, 2007 ? 2012 LS 460, and 2006 ? 2008 RX 400h Vehicles. In these vehicles, Lexus has received some reports where various brake system related warning lamps illuminate due to internal malfunctions of the Brake Actuator assembly. Although the Brake Actuator Assembly is covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is now extending the warranty coverage for repairs related to internal malfunctions of the Brake Actuator Assembly.

Enhancement Program to extend the warranty coverage for the Brake Actuator Assembly on certain 2006 ? 2007 GS 430, 2007 ? 2011 GS 450h, 2008 ? 2011 GS 460, 2007 ? 2012 LS 460, and 2006 ? 2008 RX 400h Vehicles. In these vehicles, Lexus has received some reports where various brake system related warning lamps illuminate due to internal malfunctions of the Brake Actuator assembly. Although the Brake Actuator Assembly is covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is now extending the warranty coverage for repairs related to internal malfunctions of the Brake Actuator Assembly.

and/or a Check VSC message is displayed. Diagnostic Trouble Code (DTC) C1391, C1252, C1253, or C1256 may be stored. This condition may be caused by a small internal brake fluid leak inside the brake actuator. Follow the Repair Procedure in this bulletin to address this condition.

equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.

TSIB L-SB-0008-12 was issued for this condition. This document provides reminder when preforming L-SB-0008-12.

slow speeds.

TSIB L-SB-0008-12 was issued for this condition. This document provides reminder when preforming L-SB-0008-12.

pulsation in the brake pedal and/or steering wheel while lightly applying the brake pedal at high speeds (65 - 75 mph). Follow the procedures in this bulletin to address this condition.

when lightly applying the brakes at low vehicle speeds. A new front brake pad kit has been made available to address this condition.

Some 2010 ? 2012 model year LS 460 Sport package equipped vehicles and 2013 ? 2016 model year LS 460 F Sport package equipped vehicles are equipped with high-friction brake pads, specifically designed for superior braking performance and response. As a result, when braking at slow speeds, the brakes may exhibit a squeal or squeak type noise.

VIBRATION/PULSATION IN THE BRAKE PEDAL AND/OR STEERING WHEEL WHILE LIGHTLY APPLYING THE BRAKE PEDAL AT HIGH SPEEDS (65 75 MPH). FOLLOW THE PROCEDURES IN THIS BULLETIN TO ADDRESS THIS CONDITION."

THIS BULLETIN IS NOW OBSOLETE. PLEASE SEE L-SB-009-16.

temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.

temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.

Panels Covered Vehicles and Components

For the models listed above, the Electronic Parts Catalogue (EPC) may not include enough detail to determine appropriate keys and receiver replacement parts. This Tech Tip will help you identify the system type prior to ordering replacement keys and/or Door Control Receiver.

two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield area.

Operation Communication Bulletins may reference specifically required adhesives and sealants

? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this condition.

These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this concern.

These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this concern.

Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

be involved.

?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

turned very little from side-to-side.

intermediate shaft.

A new intermediate shaft (extension) has been developed to address this condition. Use the following repair procedure to remove and replace the Steering Intermediate Shaft No. 2 and Steering Intermediate Shaft (extension).

connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

INTERMITTENT BLUETOOTH FAILURE TO CONNECT TO THE VEHICLE WHEN FIRST TURNING ON THE VEHICLE. VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMER'S PHONE SUCH AS ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMER'S PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY.

Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).

VEHICLE LOCATION INACCURATE

The first year of service is provided in a the vehicle purchase price. Once the subscription has lapsed the DCM will be an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

order for services to work.

performance.

converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.

assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.

remanufactured automatic transmissions.

mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Lexus vehicles requiring its use.

volume controls are intermittently inoperative. ? Navigation system region code intermittently will reset to region US9. ? XM NavTraffic will not function properly after renewing XM traffic subscription. ? Slow response from Bluetooth address book voice commands. ? Black screen condition after shifting from Reverse to Park. ? Air conditioning screen may not appear when changing blower speed. ? iPod scrolling speed is slow. ? Display constantly shows ?Calculating? on right side of screen while driving on freeway. ? Slow response at times from navigation system even at startup. ? GPS coordinates shown instead of destination address. ? Display locks up and appears unresponsive after periods of time. ? Touch screen (if equipped) functions are slow to respond. Navigation firmware has been updated to allow updating map to version 10.1 or later. Updated navigation system software has also been developed to remedy these conditions.

automatic transmissions.

evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.

Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time. The dashboard (instrument panel) and interior trim panels are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first). However, because we at Lexus care about each customer?s ownership experience, Lexus is now offering a voluntary Customer Support Program that applies to cracked and/or sticky dashboard (instrument panel) and/or certain interior trim panels of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time. The dashboard (instrument panel) and interior trim panels are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first). However, because we at Lexus care about each customer?s ownership experience, Lexus is now offering a voluntary Customer Support Program that applies to cracked and/or sticky dashboard (instrument panel) and/or certain interior trim panels of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time. The dashboard (instrument panel) and interior trim panels are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first). However, because we at Lexus care about each customer?s ownership experience, Lexus is now offering a voluntary Customer Support Program that applies to cracked and/or sticky dashboard (instrument panel) and/or certain interior trim panels of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

An insect repellent drain hose tip (ARINIXTip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

In the event that injector seal repair is required on vehicles equipped with a direct injection fuel system, a Special Service Tool Set is required to properly install the seal onto the injector. As new vehicle configurations have been released, several injector seal tool sets have been distributed to accommodate these new vehicles. There are a total of three injector seal tool sets for Lexus models, located in the appropriate SST cabinets. Each kit contains multiple pieces as shown in the diagram below. The individual pieces must remain together to ensure these tools are used correctly. Refer to the repair manual for the tool information to ensure the correct tool is used for the desired application.

As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner's Manual will highlight the importance of proper maintenance and provide guidance for care.

As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care. NOTE Leather seat covers that are replaced for dye transfer or soiling are NOT eligible for replacement under warranty. Likewise, damage caused by unapproved cleaning methods are NOT eligible for replacement under warranty.

AS AN ADDITIONAL RESOURCE, IF THE VEHICLE IS EQUIPPED WITH FACTORY LEATHER SEATS, THE VEHICLE OWNER'S MANUAL WILL HIGHLIGHT THE IMPORTANCE OF PROPER MAINTENANCE AND PROVIDE GUIDANCE FOR CARE.

There are multiple benefits of this oil

L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit

engine compartment when releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.

There are multiple benefits of this oil, including: Reduced friction and wear on engine surfaces, improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change intervals). Due to the improved performance and durability of 0w20 synthetic oil, Lexus has extended the oil change intervals to 10,000 miles for vehicles that require this oil. With this change, the following should be noted: Only Lexus vehicles in which 0w20 oil is mandatory have been approved for the extended oil intervals. Vehicles in which 0w20 is an option to 5w20 (or 5w30) will continue to require 5,000 mile change intervals, even if 0w20 oil is used. In the case of vehicles with 10,000 mile oil change intervals, the 5,000 mile service interval has not been eliminated. The traditional 5,000 maintenance procedures (such as tire rotation) will continue to be required, and the fluid levels (including engine oil) will need to be checked and adjusted at this time. If the vehicle operation meets the standard criteria for "Special Operating Conditions" such as: driving off road, on dirt roads, towing a trailer, making repeated short trips under 32F, or extensive idling; the engine oil must be replaced at 5,000 mile intervals, regardless of oil specified.

This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

The quick reference chart is applicable to current generation vehicles only.

L-SB-0008-12. ? Applicability has been updated to include 2016 model year LS 460 vehicles. Service Bulletin No. L-SB-0008-12 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding.

reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per

Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Lexus leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Lexus strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Lexus strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.

seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.

CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 MODEL YEAR GS-F, 2013 ? 2017 MODEL YEAR GS Hybrid, 2010 ? 2017 MODEL YEAR IS, 2011 ? 2015 MODEL YEAR IS-C, 2013 ? 2014 MODEL YEAR IS-F, 2015 ? 2017 MODEL YEAR RC, 2015 ? 2017 MODEL YEAR RC-F, 2011 ? 2017 MODEL YEAR CT, 2010 ? 2017 MODEL YEAR RX, 2010 ? 2017 MODEL YEAR RX Hybrid, 2015 ? 2017 MODEL YEAR NX, 2015 ? 2017 MODEL YEAR NX Hybrid, 2010 ? 2017 MODEL YEAR LX, 2010 ? 2018 MODEL YEAR GX, 2010 ? 2017 MODEL YEAR ES, 2013 ? 2017 MODEL YEAR ES Hybrid Updated 10/17/2019

Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.