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2009 Lexus Is 350 TSBs

139 Technical Service Bulletins across 15 categories

Body & Paint

26 bulletins
10209023

Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

10205383

Spots in Window Glass - vehicle exterior

10205376

Window and Windshield kProduct Report Tips - Multiple Vehicles

10205375

Window and Windshield kProduct Report Tips - Multiple Vehicles

10205352

Windshield Wiper Blade Maintenance and cleaning

10174888

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

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L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.

10171447

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

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L-SB-0041-15. ? Applicability has been updated to exclude 2007 model year LS600h vehicles. ? The Repair Procedure section has been updated. Service Bulletin No. L-SB-0041-15 is obsolete and any printed versions should be discarded. Some 2006 ? 2015 model year Lexus vehicles may exhibit a condition where any of the following components become sticky and/or cracked. ? Dashboard/instrument panel ? Interior door trim panels (front and rear) ? IP Lower (No. 1) ? Center console box ? Center console RR ? Glove compartment Follow the Repair Procedure in this bulletin to address this condition.

10155234

Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high...

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temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.

10153251

Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high...

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temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.

10153250

Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high...

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temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.

10145760

Some 2006 ? 2015 model year Lexus vehicles may exhibit a condition where any of the following components become sticky and/or cracked.

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? Dashboard/instrument panel ? Interior door trim panels (front and rear) ? IP Lower (No. 1) ? Center console box ? Center console RR ? Glove box. Follow the Repair Procedure in this bulletin to address this condition.

10133873

As previously communicated in December 2012, Lexus discovered that the trunk release lever handle in some model vehicles...

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can break if not pulled in the direction specified on the handle. The part has been changed in production and parts have been prepared to support a product update for existing customer vehicles.

10133872

As previously communicated in December 2012, Lexus discovered that the trunk release lever handle in some model vehicles...

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can break if not pulled in the direction specified on the handle. The part has been changed in production and parts have been prepared to support a product update for existing customer vehicles.

10133657

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos.

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L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Vehicle replacement certification labels (vinyl label installed on driver door or door post) and VIN lates (metal plate riveted to dashboard) may be available from Lexus, provided the request meets one of the criteria listed in this Service Bulletin.

10132745

Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.

10132302

If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, the source of the noise may be the...

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two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield area.

10132278

Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.

10132276

Certain service publications, Technical Service Bulletins, Service Campaign Technical Instructions and Service & Parts...

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Operation Communication Bulletins may reference specifically required adhesives and sealants

10132083

Adhesive & sealant cross reference Information

10132082

Spots in Window glass

10131836

REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles.

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? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this condition.

10111596

August 11, 2016 Rev1: ? GS model vehicles were removed and a new bulletin L-SB-0043-16 is now available for this model.

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Any previous printed versions of this bulletin should be discarded. Some 2006 - 2009 model year IS 250/350, 2008 - 2009 model year IS-F, 2007 - 2009 LS 460/460L, and 2008 - 2009 LS 600h models may exhibit a discolored and/or "striped" condition inside the inner rear view mirror glass as shown in Figure 1. An improved service part has been developed to correct this condition.

10111362

LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance.

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These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this concern.

10111226

LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance.

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These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this concern.

10084342

"TSB: AUGUST 11, 2016 REV1: GS MODEL VEHICLES WERE REMOVED AND A NEW BULLETIN L-SB-0043-16 IS NOW AVAILABLE FOR THIS MODEL.

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ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED. SOME 2006 2009 MODEL YEAR IS 250/350, 2008 2009 MODEL YEAR IS-F, 2007 2009 LS 460/460L, AND 2008 - 2009 LS 600H MODELS MAY EXHIBIT A DISCOLORED AND/OR STRIPED CONDITION INSIDE THE INNER REAR VIEW MIRROR GLASS AS SHOWN IN FIGURE 1. AN IMPROVED SERVICE PART HAS BEEN DEVELOPED TO CORRECT THIS CONDITION. "

10033047

LEXUS: INTERIOR PANELS/TRIM.

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TO IMPROVE SERVICEABILITY OF THE FLOOR CARPET GROMMET (FLOOR CLAMP RETAINER), A NEW SERVICE PART HAS BEEN DEVELOPED WHICH ALLOWS THE FLOOR CARPET GROMMET TO BE REPLACED SEPARATELY FROM THE CARPET ASSEMBLY. MODELS INCLUDE ES350; IS F; IS250; IS350; IS250C, IS350. *PE

Other

24 bulletins
10217806

CSP: Takata CSP Coverage Job Aid - published 7.28.2022

10205331

Immobilizer and Smart Key Reset

10177783

OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete.

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Please see L-SB-0023-20.

10174889

OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete.

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Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates

10172827

February 06, 2020: This bulletin is now obsolete.

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Please see L-SB-0003-20.

10159694

OBSOLETE NOTICE April 4, 2019: This bulletin is now obsolete.

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Please see L-SB-0017-19.

10134335

DLB Expired on February 28, 2016

10134334

DLB Expired on February 28, 2016

10133972

On Tuesday, December 11, 2012 Consumer Reports will post a story on its internet site about the Internal Release Lever in certain Lexus vehicles.

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Please use the information provided in this communication to respond to any customer inquiries.

10133926

In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing...

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support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.

10133846

Some customers may inquire about the frequency and power output of the Smart Key/Smart Entry systems used on various models.

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The Smart Key/Smart Entry systems conform to all applicable FCC rules. This bulletin details the applicable specifications for these systems.

10133693

On June 14, 2013 the Federal Court in Orange County, California will conduct a Fairness Hearing regarding the proposed...

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settlement of the consolidated Economic Loss Class Actions. Dealerships may notice media coverage of this Fairness Hearing.

10132778

OBSOLETE NOTICE-June 12, 2014: This bulletin is now obsolete.

10132734

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased.

10132726

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased.

10132108

This bulletin is now obsolete.

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Please see L-SB-0082-14.

10132006

This bulletin is now obsolete.

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Please see L-SB-0092-13.

10132005

This bulletin is now obsolete.

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Please see L-SB-0092-13 .

10131653

Replacement Certification Labels.

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OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.

10129210

OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete.

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Please see L-SB-0001-18.

10109447

OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete.

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Please see L-SB-0082-14.

10109384

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased.

10062411

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10037562

LEXUS: WHEN THE HEAT IS TURNED ON SOME 2010 IS VEHICLES MAY HAVE A LARGE VARIATION IN TEMPERATURES BETWEEN THE VENTS IN THE PASSENGER OR DRIVER SIDE.

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*RM

Electrical

18 bulletins
10217805

CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation.

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The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Lexus stands behind the reliability of our vehicles

10205327

Techstream ECU Flash Reprogramming Procedure.

10204556

For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane.

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If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.

10173987

For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface.

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If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.

10142478

Some 2006 ? 2009 model year IS vehicles equipped with F-Sport Rear Lowering Coil Springs may exhibit a clicking noise...

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from the rear suspension when driving. New Rear Lowering Coil Springs are available to address this condition. Follow the Repair Procedure in this bulletin to replace the Rear Lowering Coil Springs.

10140636

Some 2006 ? 2009 model year IS vehicles equipped with F-Sport Rear Lowering Coil Springs may exhibit a clicking noise...

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from the rear suspension when driving. New Rear Lowering Coil Springs are available to address this condition. Follow the Repair Procedure in this bulletin to replace the Rear Lowering Coil Springs.

10133914

Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprograming process and outlines use of the TIS and the CUW.

10133910

When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid...

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damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

10133651

In the event that a Lexus vehicle becomes submerged in water, many components may be physically damaged.

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Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.

10132777

Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10132625

Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles.

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The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10111398

LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid...

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damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

10111205

LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid...

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damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

10109449

Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.

10096921

SOME 2006 2009 MODEL YEAR IS VEHICLES EQUIPPED WITH F-SPORT REAR LOWERING COIL SPRINGS MAY EXHIBIT A CLICKING NOISE...

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FROM THE REAR SUSPENSION WHEN DRIVING. NEW REAR LOWERING COIL SPRINGS ARE AVAILABLE TO ADDRESS THIS CONDITION. FOLLOW THE REPAIR PROCEDURE IN THIS BULLETIN TO REPLACE THE REAR LOWERING COIL SPRINGS.

10045639

LEXUS: PRECAUTION INFORMATION ON REMOVAL, INSPECTION, INSTALLATION OF ACCELERATOR PEDAL SENSOR ASSEMBLY, WHICH REQUIRES NO LUBRICATION.

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MODELS 2001-13 CT200H, ES300, 300H, 330, 350, GS300, 350, 450, 450H, 460, GX460, 470, HS250H, IS F, IS250, 250C, 350, 350C, LFA, LS430, 460, 600H, LX470, 570, RX330, 350, 400H, 450H, SC430. *PE

10034245

LEXUS: TECHSTREAM ECU FLASH REPROGRAMMING PROCEDURE.

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FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. *PE

10033188

LEXUS: REAR SUSPENSION.

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F SPORT REAR COIL SPRING CLICK NOISE. SOME MODEL VEHICLES EQUIPPED WITH F SPORT REAR COIL SPRINGS MAY EXHIBIT A CLICKING NOISE FROM THE REAR SUSPENSION WHEN DRIVING. *PE

Steering

12 bulletins
10190455

Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.

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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10177780

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

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ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.

10173793

Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.

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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10168519

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.

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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10159696

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.

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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10133865

The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be...

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turned very little from side-to-side.

10131895

This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth...

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connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10111513

Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone.

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Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

10111368

Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone, Intermittent...

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Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

10111232

Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone, Intermittent...

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Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

10094047

SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: DIFFICULTY TO PAIR THE PHONE.

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INTERMITTENT BLUETOOTH FAILURE TO CONNECT TO THE VEHICLE WHEN FIRST TURNING ON THE VEHICLE. VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMER'S PHONE SUCH AS ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMER'S PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY.

10037563

LEXUS: STEERING WILL BE NOTCHY OR WILL NOT SMOOTHLY SELF-CENTER WHEN ON THE HIGHWAY.

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THERE IS A REPAIR PROCEDURE. *RM

Fuel System

10 bulletins
10153249

Dealer Packet: January 23,2019 Lexus has expanded this Customer Support Program to include certain IS 250/350 vehicles.

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Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time. The dashboard (instrument panel) and interior trim panels are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first). However, because we at Lexus care about each customer?s ownership experience, Lexus is now offering a voluntary Customer Support Program that applies to cracked and/or sticky dashboard (instrument panel) and/or certain interior trim panels of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10134150

Region Letter: Safety Recall completion is important not only in satisfying government requirements, but also is an...

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integral part of our commitment to meet customer expectations of Toyota products. Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. We request your assistance in completing the applicable campaign repairs as owners receive the Follow-Up Notice and contact your dealership. Please note the follow-up activity may cause an increase in your current campaign owner appointments. Toyota will continue with additional follow-up activities in the months to come. Please take this into consideration when analyzing your manpower requirements.

10134149

Region Letter: Safety Recall completion is important not only in satisfying government requirements, but also is an...

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integral part of our commitment to meet customer expectations of Toyota products. Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. We request your assistance in completing the applicable campaign repairs as owners receive the Follow-Up Notice and contact your dealership. Please note the follow-up activity may cause an increase in your current campaign owner appointments. Toyota will continue with additional follow-up activities in the months to come. Please take this into consideration when analyzing your manpower requirements.

10131716

Special Service Tools: Injector Seal Tool Sets.

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In the event that injector seal repair is required on vehicles equipped with a direct injection fuel system, a Special Service Tool Set is required to properly install the seal onto the injector. As new vehicle configurations have been released, several injector seal tool sets have been distributed to accommodate these new vehicles. There are a total of three injector seal tool sets for Lexus models, located in the appropriate SST cabinets. Each kit contains multiple pieces as shown in the diagram below. The individual pieces must remain together to ensure these tools are used correctly. Refer to the repair manual for the tool information to ensure the correct tool is used for the desired application.

10111378

DL: Safety Recall completion is important not only in satisfying government requirements but also as an integral part of...

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our commitment to meet customer expectations of Lexus products. Lexus will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had recall campaign repairs completed. We request your dealer's assistance in completing the applicable recall campaign repairs as owners receive the Safety Recall Follow-Up Notices and contact them. Please note the follow-up activity may cause an increase in current recall campaign owner appointments. Lexus will continue with additional follow-up activities in the months to come.

10111374

RL: Safety Recall completion is important not only in satisfying government requirements but also as an integral part of...

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our commitment to meet customer expectations of Lexus products. Lexus will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had recall campaign repairs completed. We request your dealer's assistance in completing the applicable recall campaign repairs as owners receive the Safety Recall Follow-Up Notices and contact them. Please note the follow-up activity may cause an increase in current recall campaign owner appointments. Lexus will continue with additional follow-up activates in the months to come.

10111112

DL: Safety Recall completion is important not only in satisfying government requirements but also as an integral part of...

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our commitment to meet customer expectations of Lexus products. Lexus will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had recall campaign repairs completed. We request your dealer's assistance in completing the applicable recall campaign repairs as owners receive the Safety Recall Follow-Up Notices and contact them. Please note the follow-up activity may cause an increase in current recall campaign owner appointments. Lexus will continue with additional follow-up activities in the months to come.

10111108

RL: Safety Recall completion is important not only in satisfying government requirements but also as an integral part of...

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our commitment to meet customer expectations of Lexus products. Lexus will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had recall campaign repairs completed. We request your dealer's assistance in completing the applicable recall campaign repairs as owners receive the Safety Recall Follow-Up Notices and contact them. Please note the follow-up activity may cause an increase in current recall campaign owner appointments. Lexus will continue with additional follow-up activates in the months to come.

10096845

"REGION LETTER: SAFETY RECALL COMPLETION IS IMPORTANT NOT ONLY IN SATISFYING GOVERNMENT REQUIREMENTS, BUT ALSO IS AN...

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INTEGRAL PART OF OUR COMMITMENT TO MEET CUSTOMER EXPECTATIONS OF TOYOTA PRODUCTS. TOYOTA WILL BE SENDING SAFETY RECALL FOLLOW-UP NOTICES TO REMIND OWNERS WHOSE VEHICLES HAVE NOT YET HAD CAMPAIGN REPAIRS COMPLETED. WE REQUEST YOUR ASSISTANCE IN COMPLETING THE APPLICABLE CAMPAIGN REPAIRS AS OWNERS RECEIVE THE FOLLOW-UP NOTICE AND CONTACT YOUR DEALERSHIP. PLEASE NOTE THE FOLLOW-UP ACTIVITY MAY CAUSE AN INCREASE IN YOUR CURRENT CAMPAIGN OWNER APPOINTMENTS. TOYOTA WILL CONTINUE WITH ADDITIONAL FOLLOW-UP ACTIVITIES IN THE MONTHS TO COME. PLEASE TAKE THIS INTO CONSIDERATION WHEN ANALYZING YOUR MANPOWER REQUIREMENTS."

10096843

"REGION LETTER: SAFETY RECALL COMPLETION IS IMPORTANT NOT ONLY IN SATISFYING GOVERNMENT REQUIREMENTS, BUT ALSO IS AN...

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INTEGRAL PART OF OUR COMMITMENT TO MEET CUSTOMER EXPECTATIONS OF TOYOTA PRODUCTS. TOYOTA WILL BE SENDING SAFETY RECALL FOLLOW-UP NOTICES TO REMIND OWNERS WHOSE VEHICLES HAVE NOT YET HAD CAMPAIGN REPAIRS COMPLETED. WE REQUEST YOUR ASSISTANCE IN COMPLETING THE APPLICABLE CAMPAIGN REPAIRS AS OWNERS RECEIVE THE FOLLOW-UP NOTICE AND CONTACT YOUR DEALERSHIP. PLEASE NOTE THE FOLLOW-UP ACTIVITY MAY CAUSE AN INCREASE IN YOUR CURRENT CAMPAIGN OWNER APPOINTMENTS. TOYOTA WILL CONTINUE WITH ADDITIONAL FOLLOW-UP ACTIVITIES IN THE MONTHS TO COME. PLEASE TAKE THIS INTO CONSIDERATION WHEN ANALYZING YOUR MANPOWER REQUIREMENTS."

Pre-Delivery & Maintenance

9 bulletins
10214355

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

10210374

This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly.

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Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).

10205339

Wiper Blade Maintenance and Cleaning

10190468

Lexus Safety Recall and Service Campaign - Technician Certification Requirements

10176283

Safety Recall and Service Campaign - Technician Certification Requirements

10168547

Dealer Daily Message: Lexus plans to send Safety Recall/Special Service Campaign Follow-Up Notices for the above...

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referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.

10168546

Region Letter: Lexus plans to conduct Safety Recall/Special Campaign follow-up notifications to owners whose vehicles...

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have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Area associates.

10167966

Dealer Package: Follow-Up Owner Notification Letter Mailing Date The Campaign Follow-Up Owner Notification(s) will begin in Late October 2019.

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Owner notifications will be sent over a period of several weeks consistent with parts availability. To ensure customer satisfaction, Lexus requests that dealers complete Safety Recalls/Special Service Campaigns on any used vehicles currently in dealer inventory prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall/Special Service Campaign. Lexus expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ for that campaign, to the vehicle buyer. Lexus and the dealer may use this information to contact the customer when the remedy becomes available.

10132004

The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper...

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performance.

Transmission

8 bulletins
10205346

Auto matic Transmission Replacement kPrecautions

10109446

The purpose of this bulletin is to provide information regarding transmission and/or park neutral position switch installation.

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If the manual shift lever is rotated prior to installing the park neutral position switch, the detent spring may become detached from the manual shift lever. Use the information in this bulletin when installing an automatic transmission and/or park neutral position switch assembly.

10109445

The purpose of this service bulletin is to provide information regarding the installation of the correct torque...

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converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.

10109444

The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle...

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assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.

10109443

The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year...

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remanufactured automatic transmissions.

10109437

World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the...

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mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Lexus vehicles requiring its use.

10109426

The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year...

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automatic transmissions.

10039124

TOYOTA: TRANSMISSION OR PARK/NEUTRAL SWITCH INSTALLATION INFORMATION.

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*RM

HVAC & Climate

8 bulletins
10205340

HVAC Odor Maintenance

10172825

Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors.

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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

10163731

Some 2006 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors.

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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

10134473

LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.

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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

10132902

Some 2006 ? 2017 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.

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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

10132575

LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.

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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

10132176

Some 2006 ? 2014 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.

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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

10132146

If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may...

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be involved.

Brakes

6 bulletins
10205386

Some models are equipped with front and rear wheels of different offsets or width.

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Wheel offset, deffined as the distance between the wheel's - to - rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake components .

10205319

Brake Pedal Force Gauge SST for Parking Brake Inspection.

10155230

Some models are equipped with front and rear wheels of different offsets or width.

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Wheel offset, defined as the distance between the wheel?s centerline and the wheel-to-rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake components (Figure 1). Installation of a wheel with an offset or width different than the correct specification, such as installing the rear wheel on the front, can cause damage to brake components due to interference between the wheel and adjacent parts. The wheel could contact the brake caliper thereby introducing stress into the caliper, brake rotor, and potentially other components. In some cases, this stress could contribute to cracking or separation of the brake rotor.

10134201

TechTip: Some models are equipped with front and rear wheels of different offsets or width.

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Wheel offset, defined as the distance between the wheel's centerline and the wheel-to-rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake components. Installation of a wheel with an offset or width different than the correct specification, such as installing the rear wheel on the front, can cause damage to brake components due to interference between the wheel and adjacent parts. The wheel could contact the brake caliper thereby introducing stress into the caliper, brake rotor, and potentially other components. In some cases, the stress could contribute to cracking or seperation of the brake rotor.

10133849

A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles...

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equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.

10132629

TechTip: Some models are equipped with front and rear wheels of different offsets or width.

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Wheel offset, defined as the distance between the wheel's centerline and the wheel-to-rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake components. Installation of a wheel with an offset or width different than the correct specification, such as installing the rear wheel on the front, can cause damage to brake components due to interference between the wheel and adjacent parts. The wheel could contact the brake caliper thereby introducing stress into the caliper, brake rotor, and potentially other components. In some cases, the stress could contribute to cracking or seperation of the brake rotor.

Infotainment

6 bulletins
10197471

Diagnosis of bluetooth connectivity complaints.

10179697

Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.

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This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

10179601

Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.

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This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

10133866

Navigation/ Multi Info Display Day Mode Operation

10133744

Customers complain of Bluetooth connectivity concerns such as: difficulty to pair the phone.

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Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restore their phone data/settings recently.

10109469

Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later.

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Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

Air Bags & Safety

4 bulletins
10133923

Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help...

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reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per

10132074

Beginning in 1998, Lexus introduced side airbags as optional equipment.

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Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Lexus leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Lexus strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Lexus strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.

10131964

Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models,...

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seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.

10054797

LEXUS: INFORMATION REGARDING THE SEAT COVER REPLACEMENT, EQUIPPED WITH SIDE AIR BAGS, THE MODIFICATIONS THAT MIGHT...

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NEGATIVELY AFFECT SIDE AIR BAG PERFORMANCE CAN RESULT IN SEVERE INJURIES. *PE

Engine

3 bulletins
10164328

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

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L-SB-0021-14. G1765 Applicability has been updated to include applicable 2018 models and 2016 ? 2018 model year RC 300 and 2015 ? 2018 model year RC 350 vehicles. ? Applicability has been updated to exclude 2001 ? 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Lexus-specific control unit

10131726

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

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L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit

10033626

LEXUS: SOME VEHICLES EQUIPPED WITH A 2GR-FSE OR 4GR-FSE ENGINE MAY EXHIBIT A MIL ON CONDITION WITH ONE OR MORE OF THE...

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FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS)-P0128-COOLANT THERMOSTAT (COOLANT THERMOSTAT BELOW THERMOSTAT REGULATING TEMPERATURE), P0116-ENGINE COOLANT TEMPERATURE RANGE/PERFORMANCE PROBLEM. *PE

Tires & Wheels

2 bulletins
10207945

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus.

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This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

10132273

Prior to tire rotation use the quick reference chart below to verify the size of the lug nut and the lug nut torque specifications.

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The quick reference chart is applicable to current generation vehicles only.

Lighting

2 bulletins
10205365

Vehicle no start, Start Stop Run Button LED - Lexus Models with Smart Key with LED

10038952

TOYOTA LEXUS: THE MALFUNCTION LIGHT IS ON WITH A TROUBLE CODE PRESENT.

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THIS IS A CHARCOAL CANSITER PROBLEM. *RM

Software & Calibration

1 bulletin
10133694

The Federal Court in Orange County, CA today continued a Fairness Hearing regarding the proposed settlement of the...

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consolidated Economic L:oss Class Actions relating to claims of unintended acceleration. The new (continued) date for Fairness Hearing is July 19,2013. After the hearing TMS will provide further updates on the status and timing of the settlement.