2004 Lexus Gx470 TSBs
93 Technical Service Bulletins across 12 categories
Categories
Body & Paint
29 bulletinsSpots in Window Glass - vehicle exterior
Windshield Wiper Blade Maintenance and cleaning
Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models - Extention of Warranty...
Read full bulletin
Coverage for Cracked and/or Sticky/Melting Dashboards ( Inst krukment Panels) as a Result of Heat or Humidity.
DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?).
Read full bulletin
This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?).
Read full bulletin
This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
Read full bulletin
NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. Late Production 2008 IS 250/350 vehicles are only eligible for cracked and/or sticky/melting Front and Rear Interior Door Panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
Read full bulletin
NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. Late Production 2008 IS 250/350 vehicles are only eligible for cracked and/or sticky/melting Front and Rear Interior Door Panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
Read full bulletin
NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement Phase of this warranty enhancement program. Since prior to that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
EC: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
Read full bulletin
NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.In Mid-December, 2014 Lexus announced the reimbursement Phase of this warranty enhancement program. Since prior to that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing. Although Lexus is increasing production levels, it is difficult to predict customer demand and where parts need to be shipped to support customer demand. It is important that dealerships explain to customers that there still may be a period of time the customer will need to wait before part replacement can be performed. Please be sure to take this into consideration when performing customer scheduling.
DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?).
Read full bulletin
This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to 2006 - 2008 Model Year IS 250/350 and 2007 Model Year LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.
RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?).
Read full bulletin
This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to 2006 - 2008 Model Year IS 250/350 and 2007 Model Year LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.
Dealer Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program.
Read full bulletin
This program extends the warranty coverage for repairs related to cracked and/or sticky/melted dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
Region Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program.
Read full bulletin
This program extends the warranty coverage for repairs related to cracked and/or sticky/melted dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
Warranty Enhancement Program: Update: Technician requirements and parts order processes have been updated.
Read full bulletin
Extension of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards (Instrument Panels) as a Result of Heat or Humidity.
Dealer Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program.
Read full bulletin
This program extends the warranty coverage for repairs related to cracked and/or sticky/melted dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
Region Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program.
Read full bulletin
This program extends the warranty coverage for repairs related to cracked and/or sticky/melted dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?).
Read full bulletin
This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?).
Read full bulletin
This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
EC: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
Read full bulletin
NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.In Mid-December, 2014 Lexus announced the reimbursement Phase of this warranty enhancement program. Since prior to that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing. Although Lexus is increasing production levels, it is difficult to predict customer demand and where parts need to be shipped to support customer demand. It is important that dealerships explain to customers that there still may be a period of time the customer will need to wait before part replacement can be performed. Please be sure to take this into consideration when performing customer scheduling.
DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?).
Read full bulletin
This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to 2006 - 2008 Model Year IS 250/350 and 2007 Model Year LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.
RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?).
Read full bulletin
This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to 2006 - 2008 Model Year IS 250/350 and 2007 Model Year LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.
If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, the source of the noise may be the...
Read full bulletin
two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield area.
Adhesive & sealant cross reference Information
Spots in Window glass
WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
Read full bulletin
NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
"WPB: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY.
Read full bulletin
NOTE: THE SAME WARRANTY ENHANCEMENT PROGRAM COVERAGE DESCRIBED HEREIN IS ALSO APPLICABLE TO CERTAIN 2006-2008 MY IS 250/350 AND CERTAIN 2007 MY LS 460 VEHICLES FOR CRACKED AND/OR STICKY/MELTING FRONT AND REAR INTERIOR DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY. LATE PRODUCTION 2008 IS 250/350 VEHICLES ARE ONLY ELIGIBLE FOR CRACKED AND/OR STICKY/MELTING FRONT AND REAR INTERIOR DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY. IN MID-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT PROGRAM. SINCE THAT ANNOUNCEMENT, LEXUS HAS BEEN DILIGENTLY MAKING PARTS PREPARATIONS FOR THE PARTS REPLACEMENT PHASE OF THIS PROGRAM. DUE TO THE AGE, VOLUME, AND BREADTH OF THE COVERED VEHICLES SUBJECT TO THE PROGRAM AND THE SIZE AND COMPLEXITY OF DASHBOARD MANUFACTURING, LEXUS WILL BE LAUNCHING THE PART REPLACEMENT PORTION OF THIS PROGRAM IN SEVERAL PHASES; PLEASE REFER TO THE TABLE BELOW FOR PART REPLACEMENT MODEL PHASING."
"WPB: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY.
Read full bulletin
NOTE: THE SAME WARRANTY ENHANCEMENT PROGRAM COVERAGE DESCRIBED HEREIN IS ALSO APPLICABLE TO CERTAIN 2006-2008 MY IS 250/350 AND CERTAIN 2007 MY LS 460 VEHICLES FOR CRACKED AND/OR STICKY/MELTING FRONT AND REAR INTERIOR DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY. LATE PRODUCTION 2008 IS 250/350 VEHICLES ARE ONLY ELIGIBLE FOR CRACKED AND/OR STICKY/MELTING FRONT AND REAR INTERIOR DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY. IN MID-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT PROGRAM. SINCE THAT ANNOUNCEMENT, LEXUS HAS BEEN DILIGENTLY MAKING PARTS PREPARATIONS FOR THE PARTS REPLACEMENT PHASE OF THIS PROGRAM. DUE TO THE AGE, VOLUME, AND BREADTH OF THE COVERED VEHICLES SUBJECT TO THE PROGRAM AND THE SIZE AND COMPLEXITY OF DASHBOARD MANUFACTURING, LEXUS WILL BE LAUNCHING THE PART REPLACEMENT PORTION OF THIS PROGRAM IN SEVERAL PHASES; PLEASE REFER TO THE TABLE BELOW FOR PART REPLACEMENT MODEL PHASING."
"WPB: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY.
Read full bulletin
NOTE: THE SAME WARRANTY ENHANCEMENT PROGRAM COVERAGE DESCRIBED HEREIN IS ALSO APPLICABLE TO CERTAIN 2006-2008 MY IS 250/350 AND CERTAIN 2007 MY LS 460 VEHICLES FOR CRACKED AND/OR STICKY/MELTING FRONT AND REAR INTERIOR DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY. IN MID-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT PROGRAM. SINCE PRIOR TO THAT ANNOUNCEMENT, LEXUS HAS BEEN DILIGENTLY MAKING PARTS PREPARATIONS FOR THE PARTS REPLACEMENT PHASE OF THIS PROGRAM. DUE TO THE AGE, VOLUME, AND BREADTH OF THE COVERED VEHICLES SUBJECT TO THE PROGRAM AND THE SIZE AND COMPLEXITY OF DASHBOARD MANUFACTURING, LEXUS WILL BE LAUNCHING THE PART REPLACEMENT PORTION OF THIS PROGRAM IN SEVERAL PHASES; PLEASE REFER TO THE TABLE BELOW FOR PART REPLACEMENT MODEL PHASING."
"WPB: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY.
Read full bulletin
NOTE: THE SAME WARRANTY ENHANCEMENT PROGRAM COVERAGE DESCRIBED HEREIN IS ALSO APPLICABLE TO CERTAIN 2006-2008 MY IS 250/350 AND CERTAIN 2007 MY LS 460 VEHICLES FOR CRACKED AND/OR STICKY/MELTING FRONT AND REAR INTERIOR DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY. IN MID-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT PROGRAM. SINCE THAT ANNOUNCEMENT, LEXUS HAS BEEN DILIGENTLY MAKING PARTS PREPARATIONS FOR THE PARTS REPLACEMENT PHASE OF THIS PROGRAM. DUE TO THE AGE, VOLUME, AND BREADTH OF THE COVERED VEHICLES SUBJECT TO THE PROGRAM AND THE SIZE AND COMPLEXITY OF DASHBOARD MANUFACTURING, LEXUS WILL BE LAUNCHING THE PART REPLACEMENT PORTION OF THIS PROGRAM IN SEVERAL PHASES; PLEASE REFER TO THE TABLE BELOW FOR PART REPLACEMENT MODEL PHASING. "
Other
16 bulletinsRear Seat Entertainment Parental Control Password Reset/Initialization
Immobilizer and Smart Key Reset
Immobilizer and Smart Key Reset
Immobilizer and Smart Key Reset.
OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete.
Read full bulletin
Please see L-SB-0023-20.
In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing...
Read full bulletin
support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.
Some customers may complain that the Rear Seat Entertainment system is inoperative if they have misplaced the parental...
Read full bulletin
passcode for the system.
OBSOLETE NOTICE-June 12, 2014: This bulletin is now obsolete.
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.
Read full bulletin
Once the system is reset, all previously registered keys will be erased.
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.
Read full bulletin
Once the system is reset, all previously registered keys will be erased.
This bulletin is now obsolete.
Read full bulletin
Please see L-SB-0082-14.
This bulletin is now obsolete.
Read full bulletin
Please see L-SB-0092-13.
OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete.
Read full bulletin
Please see L-SB-0001-18.
OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete.
Read full bulletin
Please see L-SB-0082-14.
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.
Read full bulletin
Once the system is reset, all previously registered keys will be erased.
REAR DRIVESHAFT/PROPELLER SHAFT CLUNK/THUMP NOISE.
Read full bulletin
*KB
Pre-Delivery & Maintenance
12 bulletinsLexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly.
Read full bulletin
Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models.
Safety Recall and Service Campaign - Technician Certification Requirements
Dealer Daily Message: Lexus plans to send Safety Recall/Special Service Campaign Follow-Up Notices for the above...
Read full bulletin
referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
Region Letter: Lexus plans to conduct Safety Recall/Special Campaign follow-up notifications to owners whose vehicles...
Read full bulletin
have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Area associates.
Dealer Package: Follow-Up Owner Notification Letter Mailing Date The Campaign Follow-Up Owner Notification(s) will begin in Late October 2019.
Read full bulletin
Owner notifications will be sent over a period of several weeks consistent with parts availability. To ensure customer satisfaction, Lexus requests that dealers complete Safety Recalls/Special Service Campaigns on any used vehicles currently in dealer inventory prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall/Special Service Campaign. Lexus expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ for that campaign, to the vehicle buyer. Lexus and the dealer may use this information to contact the customer when the remedy becomes available.
Warranty Policy Bulletin (POL14-03): Lexus has received reports where some vehicles may exhibit cracked and/or...
Read full bulletin
sticky/melting dashboards as a result of heat or humidity.
The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper...
Read full bulletin
performance.
WARRANTY POLICY BULLETIN (POL14-03): LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR...
Read full bulletin
STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY.
WPB: BACKGROUND: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY.
Read full bulletin
IN MID-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT PROGRAM. SINCE THIS ANNOUNCEMENT, LEXUS HAS BEEN DILIGENTLY MAKING PARTS PREPARATIONS FOR THE PARTS REPLACEMENT PHASE OF THIS PROGRAM. DUE TO THE AGE, VOLUME, AND BREADTH OF THE COVERED VEHICLES INVOLVED IN THE PROGRAM, AND THE SIZE AND COMPLEXITY OF DASHBOARD MANUFACTURING, LEXUS WILL BE LAUNCHING THE PART REPLACEMENT PORTION OF THIS PROGRAM IN SEVERAL PHASES; PLEASE REFER TO THE TABLE BELOW FOR PART REPLACEMENT MODEL PHASING.
CUSTOMER SUPPORT PROGRAM - WARRANTY COVERAGE ENHANCEMENT FOR 2004 MODEL YEAR GX470, LS430 & RX330 VEHICLES AS WELL AS...
Read full bulletin
2004 THROUGH EARLY 2005 MODEL YEAR LX470 VEHICLES EQUIPPED WITH REAR (BACK-UP) CAMERA. *NJ
Electrical
10 bulletinsTechstream ECU Flash Reprogramming Procedure.
Flash reprogramming allows the ECU software to be updated without replacing the ECU.
Read full bulletin
Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprograming process and outlines use of the TIS and the CUW.
When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid...
Read full bulletin
damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
Flash reprogramming allows the ECU software to be updated without replacing the ECU.
Read full bulletin
Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles.
Read full bulletin
The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid...
Read full bulletin
damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid...
Read full bulletin
damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
Flash reprogramming allows the ECU software to be updated without replacing the ECU.
Read full bulletin
Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.
LEXUS: PRECAUTION INFORMATION ON REMOVAL, INSPECTION, INSTALLATION OF ACCELERATOR PEDAL SENSOR ASSEMBLY, WHICH REQUIRES NO LUBRICATION.
Read full bulletin
MODELS 2001-13 CT200H, ES300, 300H, 330, 350, GS300, 350, 450, 450H, 460, GX460, 470, HS250H, IS F, IS250, 250C, 350, 350C, LFA, LS430, 460, 600H, LX470, 570, RX330, 350, 400H, 450H, SC430. *PE
LEXUS: TECHSTREAM ECU FLASH REPROGRAMMING PROCEDURE.
Read full bulletin
FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. *PE
Transmission
8 bulletinsAuto matic Transmission Replacement kPrecautions
World Standard Automatic Transmission Fluid
The purpose of this bulletin is to provide information regarding transmission and/or park neutral position switch installation.
Read full bulletin
If the manual shift lever is rotated prior to installing the park neutral position switch, the detent spring may become detached from the manual shift lever. Use the information in this bulletin when installing an automatic transmission and/or park neutral position switch assembly.
The purpose of this service bulletin is to provide information regarding the installation of the correct torque...
Read full bulletin
converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle...
Read full bulletin
assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the...
Read full bulletin
mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Lexus vehicles requiring its use.
TOYOTA: TRANSMISSION OR PARK/NEUTRAL SWITCH INSTALLATION INFORMATION.
Read full bulletin
*RM
LEXUS: INFORMATION ON AN IMPROVED TRANSMISSION FLUID.
Read full bulletin
*RM
Brakes
4 bulletinsSome 2003 ? 2018 applicable Lexus models may exhibit a condition where the instrument panel pad (dashboard) becomes cracked and/or sticky.
Read full bulletin
Follow the Repair Procedure in this bulletin to address this condition.
LSB: Certain 2003 ? 2009 model year Lexus vehicles may exhibit a condition where the instrument panel pad (dashboard)...
Read full bulletin
becomes cracked and/or has a shiny/degraded appearance. The dashboard surface may also become sticky or adherent. Follow the procedures in this bulletin to address this condition.
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles...
Read full bulletin
equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.
LSB: Certain 2003 ? 2009 model year Lexus vehicles may exhibit a condition where the instrument panel pad (dashboard)...
Read full bulletin
becomes cracked and/or has a shiny/degraded appearance. The dashboard surface may also become sticky or adherent. Follow the procedures in this bulletin to address this condition.
Air Bags & Safety
4 bulletinsLexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help...
Read full bulletin
reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per
Beginning in 1998, Lexus introduced side airbags as optional equipment.
Read full bulletin
Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Lexus leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Lexus strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Lexus strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.
Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models,...
Read full bulletin
seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
LEXUS: INFORMATION REGARDING THE SEAT COVER REPLACEMENT, EQUIPPED WITH SIDE AIR BAGS, THE MODIFICATIONS THAT MIGHT...
Read full bulletin
NEGATIVELY AFFECT SIDE AIR BAG PERFORMANCE CAN RESULT IN SEVERE INJURIES. *PE
Tires & Wheels
3 bulletinsPOL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus.
Read full bulletin
This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
RL: This Warrant Enhancement Program provides a Primary and Secondary coverage for your vehicle's "New Vehicle Limited...
Read full bulletin
Warranty" as it applies to the Dashboard. The specific condition covered by this program is any cracked and/or sticky/melted Dashboard as a result of heat or humidity for any covered vehicle. If the condition is verified, the repair will be performed in accordance with the applicable TSB under the terms of this Warranty Enhancement Program.
RL: THIS WARRANT ENHANCEMENT PROGRAM PROVIDES A PRIMARY AND SECONDARY COVERAGE FOR YOUR VEHICLE'S "NEW VEHICLE LIMITED...
Read full bulletin
WARRANTY" AS IT APPLIES TO THE DASHBOARD. THE SPECIFIC CONDITION COVERED BY THIS PROGRAM IS ANY CRACKED AND/OR STICKY/MELTED DASHBOARD AS A RESULT OF HEAT OR HUMIDITY FOR ANY COVERED VEHICLE. IF THE CONDITION IS VERIFIED, THE REPAIR WILL BE PERFORMED IN ACCORDANCE WITH THE APPLICABLE TSB UNDER THE TERMS OF THIS WARRANTY ENHANCEMENT PROGRAM.
HVAC & Climate
3 bulletinsLSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.
Read full bulletin
Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.
Read full bulletin
Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may...
Read full bulletin
be involved.
Engine
2 bulletinsSUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.
Read full bulletin
L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit
LEXUS: ENGINE CONTROL.
Read full bulletin
SOME VEHICLES MAY EXHIBIT A MIL ON CONDITION WITH ONE OR MORE OF THE FOLLOWING DTCS-P0442, P0455 OR P0456. *PE
Infotainment
1 bulletinNavigation/ Multi Info Display Day Mode Operation
Software & Calibration
1 bulletinLEXUS 2003-2008 GX 470, 2006-2008 IS, 2007-2008 ES 350, 2007 LS460, 2004-2006 RX 330, 2007-2009 RX 350, 2005-2008 RX 400H.
Read full bulletin
THIS TSB CONTAINS OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. DUE TO HUMIDITY OR HEAT, SOME VEHICLES MAY EXPERIENCE CRACKED, OR STICKY OR MELTING DASH BOARDS. *LJ UPDATED 10/30/15. *PE