Powered byNHTSA|EPA|Community Reports|Updated
HomeTSBsLexus2021 GX460

2021 Lexus GX460 TSBs

46 Technical Service Bulletins across 12 categories

Other

7 bulletins
10235234

Some 2016 ? 2022 model year GX 460 vehicles may exhibit a thump sound or a bump feeling when accelerating from or decelerating to a stop.

Read full bulletin

The condition does not set any Diagnostic Trouble Codes (DTCs) or illuminate any warning messages on the dash and is typically more noticeable in below freezing temperatures. Please follow the Repair Procedure in this bulletin to address this condition.

10224178

If you see this condition, please create a TAS case and contact TAS for instruction prior to diagnosing or repairing of the vehicle.

Read full bulletin

If it is a weekend or holiday, continue with diagnosis and repair. Please save all parts and/or details and contact TAS on the next available workday.

10220245

If you see this condition, please create a TAS case and contact TAS for instruction prior to diagnosing or repairing of the vehicle.

Read full bulletin

If it is a weekend or holiday, continue with diagnosis and repair. Please save all parts and/or details and contact TAS on the next available workday.

10220210

Some 2010 ? 2023 model year GX 460 (KDSS-equipped) vehicles may exhibit a condition where the vehicle leans more than 20...

Read full bulletin

mm (0.79 in.) from left to right when viewed from the rear of the vehicle. Follow the Repair Procedure in this bulletin to address this condition

10215217

TECHNICAL INSTRUCTIONS.

10201347

Some 2010 ? 2021 model year GX 460 (KDSS-equipped) vehicles may exhibit a condition where the vehicle leans more than 20...

Read full bulletin

mm (0.79 in.) from left to right when viewed from the rear of the vehicle. Follow the Repair Procedure in this bulletin to address this condition.

10187272

Customers may complain of a thump/clunk type noise when coming to a stop or accelerating from a stop.

Read full bulletin

This usually happens when the vehicle is cold, first thing in the morning. This phenomenon occurs due to the propeller shaft?s slip yoke splines binding up.

Pre-Delivery & Maintenance

7 bulletins
10214355

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

10190468

Lexus Safety Recall and Service Campaign - Technician Certification Requirements

10188924

This bulletin contains the vehicle specific pre-delivery services for 2021 model year GX 460 vehicles.

Read full bulletin

Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.

10179752

This bulletin contains the vehicle specific pre-delivery services for 2021 model year GX 460 vehicles.

Read full bulletin

Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.

10179708

This bulletin contains the vehicle specific pre-delivery services for 2021 model year GX 460 vehicles.

Read full bulletin

Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.

10176283

Safety Recall and Service Campaign - Technician Certification Requirements

10174923

Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their...

Read full bulletin

stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-Term Vehicle Storage Guidelines outlined in L-SB-0015-20 and other Service Bulletin publications to ensure customers receive their vehicles in a fresh and well maintained condition. Please ensure that both Sales and Service at your dealership are aware of these guidelines and are following the recommended maintenance and storage processes and procedures to ensure the highest customer satisfaction with their new vehicle purchase.

Electrical

7 bulletins
10207962

This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type.

Read full bulletin

This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.

10182979

2021 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position.

Read full bulletin

In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the Installation Procedure in this bulletin to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retaining hooks (clips).

10181747

A battery in a stored vehicle is subject to conditions that can reduce its performance and service life.

Read full bulletin

These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Lexus does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, no more than 48 hours before delivery to the customer.

10181737

2021 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position.

Read full bulletin

In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the Installation Procedure in this bulletin to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retaining hooks (clips).

10174922

A battery in a stored vehicle is subject to conditions that can reduce its performance and service life.

Read full bulletin

These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Lexus does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, no more than 48 hours before delivery to the customer.

10174907

After performing a battery test using the DCA-8000 battery diagnostic charger and the battery health has been considered...

Read full bulletin

a ?Good? condition, the DCA will automatically enter a post-test charging mode. In the post-test charging mode, the DCA analyzes the current state of charge of the battery and automatically begins to charge the battery to a fully charged condition, 100% state of charge. The time required to charge the battery to full will vary. Once the DCA enters the post-test charging mode the battery test has been completed, and further charging can be conducted under the Technician?s discretion. Selecting ?Stop? will cancel the automatic charging of the battery and return the user to the DCA results screen. The test results and charge time can be printed or emailed from the results screen.

10174875

2021 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position.

Read full bulletin

In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the Installation Procedure in this bulletin to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retaining hooks (clips).

Lighting

5 bulletins
10220153

To improve guest support of telematics connected services features, additional resources have been provided in the...

Read full bulletin

Service Lane - Knowledge Center.

10179701

The Lexus Quality group is looking to better understand our customers expectation regarding vehicle drivability.

Read full bulletin

Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

10179605

The Lexus Quality group is looking to better understand our customers expectation regarding vehicle drivability.

Read full bulletin

Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

10177590

The Lexus Quality group is looking to better understand our customers expectation regarding vehicle drivability.

Read full bulletin

Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

10177574

The Lexus Quality group is looking to better understand our customers expectation regarding vehicle drivability.

Read full bulletin

Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

Infotainment

5 bulletins
10181743

2021 model year Lexus vehicles are equipped with factory-installed XM Satellite Radio, including a 90-day free customer trial.

Read full bulletin

As part of the Pre-Delivery Service (PDS) process, ensure that the XM Satellite Radio is activated and ready for use.

10179697

Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.

Read full bulletin

This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

10179601

Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.

Read full bulletin

This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

10174924

The 2021 model year Lexus vehicles are equipped with factory-installed XM Satellite Radio, including a 90-day free customer trial.

Read full bulletin

As part of the Pre-Delivery Service (PDS) process, ensure that the XM Satellite Radio is activated and ready for use.

10174873

Some 2021 model year Lexus vehicles are equipped with an eOwner?s Manual (eOM), which is installed into the head unit while the vehicle is in transit.

Read full bulletin

During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmation section of this bulletin to ensure that the software is installed correctly. If it is found that the software is not installed correctly, proceed to the Software Installation section of this bulletin. It may also be necessary to reinstall the eOM software after replacing the head unit. Refer to the Software Confirmation section of this bulletin to determine if the software is already installed. If the software is not installed, proceed to the USB Flash Drive Preparation and Software Installation sections of this bulletin.

Fuel System

4 bulletins
10201401

Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC...

Read full bulletin

evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

10201374

Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.

Read full bulletin

The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

10181739

Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.

Read full bulletin

The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

10174919

Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.

Read full bulletin

The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

Tires & Wheels

3 bulletins
10207945

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus.

Read full bulletin

This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

10181740

During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting.

Read full bulletin

If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Follow the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.

10174877

During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting.

Read full bulletin

If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.

Brakes

2 bulletins
10220170

Some 2019 ? 2021 model year GX 460 vehicles may exhibit a squeal/squeak noise from the front brakes with light to moderate braking.

Read full bulletin

Follow the Repair Procedure in this bulletin to address this condition

10202496

Some 2020 ? 2021 model year GX 460 vehicles may exhibit a squeal/squeak noise from the front brakes with light to moderate braking.

Read full bulletin

Follow the Repair Procedure in this bulletin to address this condition.

Software & Calibration

2 bulletins
10198149

POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL

10183269

This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021...

Read full bulletin

model year Lexus vehicles.

Steering

2 bulletins
10190455

Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.

Read full bulletin

?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10177780

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

Read full bulletin

ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.

Body & Paint

1 bulletin
10209023

Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

Read full bulletin

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

HVAC & Climate

1 bulletin
10182961

HVAC drain tube is found to blocked/clogged.