2019 Land Rover Range Rover TSBs
630 Technical Service Bulletins across 17 categories
Categories
Engine
183 bulletinsMalfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine...
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off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine...
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off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine...
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off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
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Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Engine Will Crank, No Start When At Operating Temperature
Engine Will Crank, No Start When At Operating Temperature
JLR Engineering investigations have identified that customers are experiencing a red 'Stop Safely Electrical Fault...
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Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
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Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
On certain 2017 model year to 2020 model year Land Rover and Range Rover vehicles the Malfunction Indicator Lamp (MIL)...
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may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM) .
CLOSED ISSUE - On certain 2017 to 2020 model year Land Rover vehicles the Malfunction Indicator Lamp (MIL) may...
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illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM).
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
Engine Noise
ENGINE PRIMARY BELT SHREDDING
MISFIRE ON NEW REPLACEMENT OR REMAN UNITS AJ126
3.0L AJ126 Misfire on New Replacement or REMAN units.
P6 Engine Primary belt shredding - MHEV only
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
ENGINE MISFIRE
Customer reports, Engine Light is on and engine running rough.
Customer reports, Engine Light is on and poor cabin heating.
Malfunction Indicator Lamp MIL may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp MIL may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Oil Leak Transmission Oil Cooler Pipes
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
Rear Differential e-Diff - Knock Noise or Judder/Vibration
Customers will be reporting a knocking noise or judder/vibration, from the rear of the vehicle when turning the left or...
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right during low speed.
Customers will be reporting a knocking noise or judder/vibration, from the rear of the vehicle when turning the left or...
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right during low speed.
Rear Differential e-Diff - Knock Noise or Judder/Vibration
Customer reports that low coolant lamp on, coolant leak.
Technical Bulletin: Knock Sound From Front Suspension (Onwards)
Technical Bulletin: Knock Sound From Front Suspension (Onwards)
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
Coolant warning light and/or coolant leaking from vehicle.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
Coolant warning light and/or coolant leaking from vehicle.
DIESEL ENGINE PCM CALIBRATION - CANCELLED
Turbo Coolant Pipe O Ring
Turbo Coolant Pipe O Ring
Turbo Coolant Pipe O Ring
Turbo Coolant Pipe O Ring
Turbo Coolant Pipe O Ring
Turbo Coolant Pipe O Ring
Customer concern will be a low coolant light on or a coolant leak
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Intermittent Engine Non Start After An Eco Stop Start Event
Customer symptom of idle speed instability, RPM higher than expected, or check engine light illuminated.
INGENIUM I6 3.0L Petrol - PCV Cover Valve Poor Idle
Customer symptom of idle speed instability, check engine light illuminated.
Customer States engine runs rough with MIL illuminated.
Poor Idle
Customer states check engine light is illuminated.
Customer States engine runs rough with MIL illuminated.
Check Engine MIL is illuminated.
Check Engine MIL is illuminated.
Check Engine MIL illuminated
Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic...
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Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.
MIL and/or Lack of Drive After Remote Engine Start
The Check Engine MIL is illuminated.
Engine stumbles, misfires and rough running at idle with a potential MIL illumination.
Check Engine MIL
Check Engine MIL
Engine stumbles, misfires and rough running at idle with a potential MIL illumination.
The Check Engine MIL is on.
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The engine is running rough. There is a hesitation when accelerating.
There is a noise coming from the engine bay.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable valve timing (VVT) solenoids on both intake an exhaust.
A rattling noise can be heard coming from under the vehicle.
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Investigation has determined that the rattle is coming from the engine undershield.
The engine is running rough.
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There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
Engine Misfire, Rattle, Knock, lack of power.
VARIABLE CAMSHAFT TIMING (VCT) SOLENOIDS
Variable Camshaft Timing (VCT) Solenoids
Engine Misfire, Rattle, Knock, lack of power.
A customer may report a rattle type noise from under the vehicle with the engine running.
The Check Engine MIL is on.
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The engine is running rough. There is a hesitation when accelerating.
There is a restricted performance message in the instrument pack and a Check Engine MIL.
Variable Camshaft Timing (VCT) Solenoids
The Check Engine MIL is illuminated.
The engine fan runs excessively.
Check Engine MIL
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable camshaft timing (VCT) solenoids on both intake an exhaust.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable camshaft timing (VCT) solenoids on both intake an exhaust.
A customer may report a hum / groan type noise in the cabin when coming from under the vehicle or a knocking noise from...
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front suspension driving over bumps.
The Charge Warning message is on.
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The Check Engine Lamp is illuminated.
The engine speed will jump up at idle with the AC off.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable valve timing (VVT) solenoids on both intake an exhaust.
A customer may report a hum/groan type noise in the cabin when coming from under the vehicle or a knocking noise from...
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front suspension driving over bumps.
The engine speed will jump up at idle.
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The engine will shut down at a stop and restart immediately when pressing the start button.
There is a squeak from the engine at startup or shut down.
The engine fan will run sometimes after the engine is shut off.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which...
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may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
A customer may express complaints of idle instability, low speed engine stall, and no automatic restart following an eco-stop.
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The engine can be restarted immediately with the start button following these conditions.
A customer may report a hum / groan type noise in the cabin when coming from under the vehicle or a knocking noise from...
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front suspension driving over bumps.
The engine will shut off at a stop and restart immediately by using the start button.
The Check Engine Lamp is illuminated and there is a lack of power.
The Check Engine Lamp is illuminated.
There is a noise from the engine.
Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine replacement
The Check Engine Lamp is on and there is a lack of power.
RE-LAUNCHED CAMPAIGNS N451 & H291 AJ20P ENGINE COOLANT PUMP OPERATION
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which...
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may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which...
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may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
Check Engine Light illuminated on the cluster.
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Customer may have a hesitation concern but this is not in every case.
There is a noise from the engine.
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which...
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may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
Affected vehicles require a PCM calibration update to improve the system robustness to ensure in-use testing for...
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emission compliance is maintained on I6 3.0L engines
There is a loud noise from the front of the vehicle.
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The Check Engine MIL is on.
The Check Engine Lamp is on and there is a lack of power.
A loud noise can be heard coming from the engine compartment.
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Investigation has found that the engine cooling fan is constantly running at high speed and the following Diagnostic Trouble Codes (DTCs) may be stored in the Powertrain Control Module (PCM): P2B61-73 P26CB-72
The Check Engine MIL is on.
There is a noise from the engine.
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The charge warning lamp is on.
The Check Engine Lamp is on and there is a lack of power.
InControl Remote App does not update vehicle location or show correct vehicle status.
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Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
The Check Engine MIL is on.
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The vehicle feels underpowered on acceleration.
The engine does not start.
Check Engine MIL with DTC P026B
There may be codes for camshaft position sensor stored in the PCM.
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Timing chain is found broken
The engine runs rough at idle.
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The vehicle stalled, the vehicle could be restarted on the next ignition cycle.
Check Engine lamp illuminated with DTC P2002-00 stored in the PCM which requires DPF replacement
The engine runs rough at idle.
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The vehicle stalled, the vehicle could be restarted on the next ignition cycle.
Engine MIL on.
The Check Engine MIL is on.
Check Engine Lamp Illuminated
Check Engine Lamp illuminated on the Instrument Cluster
The Check Engine MIL is on.
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DTC P2402-00 is stored in the PCM.
The customer experiences a dip in engine RPM which may result in a flashing D indicator and possibly an engine stall condition.
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The engine can be restarted on the next key cycle.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the auxiliary coolant pump has not been activated. This can result in shorter stop/start duration at lower ambient temperatures and reduced turbocharger life.
The Check Engine MIL is on There is a noise from the engine
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check...
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Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
There is a coolant leak from the front of the vehicle.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the auxiliary coolant pump has not been activated. This can result in shorter stop/start duration at lower ambient temperatures and reduced turbocharger life.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the auxiliary coolant pump has not been activated. This can result in shorter stop/start duration at lower ambient temperatures and reduced turbocharger life.
Noise from starter following removal of the engine oil pan.
ARC Moan - Customer reports noise as a Hum / Whine / Moan.
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The noise typically occurs when the ARC system is hot, ( fluid above 60 degC ) when coming to rest and for up to 15 seconds after the vehicle stops. The noise is generally heard between idle and 900rpm as a tonal noise, which may or may not change frequency to a higher tone at around 800rpm.
The tire valve stem is broken or cracked.
Check Engine Light illuminated, Restricted Performance Message on IPC
The Check Engine Lamp is on.
Check Engine Light on the instrument cluster
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
The Check Engine Lamp is on.
The Check Engine Lamp is on.
Check Engine Light on Instrument Cluster
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve.
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Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
The Check Engine Lamp is on.
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DTC P026B-00 and injector specific DTC are stored in the PCM. DTC may appear as 185733 Undefined.
The Check Engine Lamp is on.
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DTC P0496 is stored in the PCM. The fuel tank leak test routine and purge valve self test return passing results. This is caused by an bug in the software and is set when the gas cap is removed for refueling prior to the ignition being turned off.
The Check Engine Lamp is on and the vehicle is running rough.
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DTCs vary, may include P2187-00, P2189-00, P013E-00,P014E-00. Fuel trims near limit when engine is at idle speed.
Check Engine Light illuminated, Restricted Performance Message on IPC
Check Engine Light illuminated - P2002-00 for DPF Efficiency below threshold is stored in the PCM.
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This is usually not paired with any Red/Amber warnings for unsuccessful regeneration.
HVAC software update causes Auxiliary Climate Control to stop producing cold air - rear refrigerant valve is not opened.
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Applicable to 18 MY and 19 MY vehicles only.
The Check Engine Lamp is on.
The Check Engine Lamp is on.
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
On vehicles with 360mm front brake discs (2 piston floating caliper) only, a vibration or judder may be evident through...
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the steering wheel and/or brake pedal when applying brakes from 50 KPH (30 MPH) or above.
Seat height operates in increments and seat memory function will not work after replacement of seat height motor.
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Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
The Check Engine Lamp is on.
The Check Engine Lamp is on.
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
On vehicles with 360mm front brake discs (2 piston floating caliper) only, a vibration or judder may be evident through...
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the steering wheel and/or brake pedal when applying brakes from 50 KPH (30 MPH) or above.
Seat height operates in increments and seat memory function will not work after replacement of seat height motor.
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Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
The Check Engine Lamp is on.
Check Engine Light illuminated, Restricted Performance Message on IPC
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
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flashing (see attachment) with engine off
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
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flashing (see attachment) with engine off
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the center main crankshaft pulley/damper bolt may have been manufactured away from specification.
A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range...
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where the crankshaft pulley/damper bolt may have been manufactured away from specification. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the crankshaft pulley/damper bolt may have been manufactured away from specification. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the center...
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main crankshaft pulley/damper bolt may have been manufactured away from specification.
A noise from the underneath of the vehicle may be evident.
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The noise is most prominent during light throttle and low speed (for example: during car park maneuvers) and is independent of ambient temperature range. Under these conditions, a low-level, non-constant cyclical-type noise can be heard coming from the Center Exhaust system (Exhaust Valve) adjacent to the fuel tank.
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan.
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Engineering would like to investigate the root cause as to these concerns
The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing...
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seam.
Other
107 bulletinsSmart Key Deactivated message on instrument cluster and unable to start their vehicle
Vehicle cranks, but does not run when at operating temperature
AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM
Vehicle Will Not Charge
Low speed front end driveline clunk - V8
Low speed front end driveline clunk - V8
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
LOW SPEED FRONT END DRIVELINE CLUNK
LOW SPEED FRONT END DRIVELINE CLUNK
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE
DEPLOYABLE TOW BAR WILL NOT DEPLOY OR STOW.
Driveline Noise or Vibration
Lack/Loss of Power
Lack/Loss of Power
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
ACCESSORY DASHBOARD CAMERA INOPERATIVE
A customer may report a rattle tyle noise from the front seat base area.
A customer may report that the 2nd row seat does not recline.
A customer may report that the load through center seat does not fold properly
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
A customer may report a rattle tyle noise from the front seat base area.
A customer may report that the 2nd row seat does not recline.
A customer may report that the load through center seat does not fold properly.
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
SOS limited availability / SOS Not available
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Seat Mounted Seat Switches Not Working
Technical Bulletin: Fixed Side Step 'Rattle' Noise onwards
Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
Front Radiator Grille Discolored
Oil Level Gauge (Dipstick) markings incorrect.
Oil Level Gauge (Dipstick) markings incorrect.
Connectivity functions are no longer working.
Key remote functions and/or passive entry stopped working.
A customer may report a rattle noise coming from the front seat area.
RESCINDED - Second Row Seating Center Arm Rest Operating Handle Adrift/Broken - RESCINDED
InControl Touch Pro features may not function as expected.
High Pitch Noise when Turned to Full Lock
Pivi IP27.1 (OS 2.0.6)
TCU v19.2
Pivi IP27.2 (OS 2.0.6)
TCU v19.2
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
Customers report a vibration felt through the base of the drivers seat and are visually able to see the upper section of...
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the passenger seat shaking.
On with the air ionization feature, high pitch whistle noise may be evident from the passenger compartment center air...
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vents.
Driveline Noise Concerns
There is a delay when accelerating.
The vehicle has a hesitation when accelerating.
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There is a lack of power on acceleration.
Range Rover (L405), Range Rover Sport (L494), Discovery (L462), V8 S/C 5.0L PETROL and V8 N/A 5.0L PETROL Electronic...
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Locking Rear Differentials - Noisy
Active Stabilization System - Rattle/Clunk Noise on Uneven Road Surfaces
A customer may report a hum/ groan type noise in the cabin when coming from under the vehicle.
A customer may report a hum/ groan type noise in the cabin when coming to a stop.
There is a noise on turns.
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There is a judder from the vehicle.
The heated seat feature may not operate as expected and a customer may express one of the follow concerns: The heated...
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seat temperature is slow to increase after the feature is turned on. The heated seat temperature does not decrease after the feature is turned off.
Customer may report that the heated seats are slow to warm or cool off.
The Charge System Fault message is present in the instrument pack.
Restricted Performance is on the Instrument Cluster.
A customer may report a hum/groan type noise in the cabin when coming to a stop.
There is a rattle noise while driving.
Customer states the vehicle will not start.
Customer states the vehicle will not start.
A customer may report that one or more of the heated seats does not achieve a sufficient level of heat in cooler ambient...
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temperatures.
Web Browser functionality is not available.
Voice control is not able to locate destination entry.
Retailers not able to programme additional keys due to KVM being locked out.
SOTA download does not complete first time through
Customer is able to unlock and lock the vehicle but not able to start vehicle
Customer may state the adaptive speed control is inoperative There is a Forward Alert message on the Instrument Cluster...
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(IC)
Customer states the vehicle will not start
Customer states the vehicle will not start.
A momentary delayed throttle response may be experienced when accelerating from low vehicle speed.
Customer states the vehicle will not start.
TCU_3 Programming failures
Customer states the vehicle will not start
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
TCU_3 Programming failures
Customer states the vehicle will not start.
TCU_3 Programming failures
Customer may report a humming noise from under the vehicle.
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Technical
TCU_3 programming failures
There is a hesitation when accelerating from a stop or rolling stop.
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The vehicle has a lag when pressing the gas then will jump and accelerate
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
TCU_3 programming failures
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the Parking Aid System audible warning does not function.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the...
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Parking Aid system audible warning does not function.
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
Poor quality from Voice Control.
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Poor quality from Voice Command
There is a hesitation when accelerating from a stop or rolling stop.
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The vehicle has a lag when pressing the gas then will jump and accelerate.
On with the air ionization feature, high pitch whistle noise may be evident from the passenger compartment center air...
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vents.
Customer may report a humming noise from under the vehicle.
InControl Touch Pro Inoperative
There is a hesitation when accelerating from a stop or rolling stop.
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The vehicle has a lag when pressing the gas then will jump and accelerate
Customers may complain of connectivity issues when attempting to use InControl features which require mobile data.
The second row seat armrest may stop moving when being deployed or stowed.
Customer may report a humming noise from under the vehicle.
InControl Touch Pro Inoperative
There is a hesitation when accelerating from a stop or rolling stop.
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The vehicle has a lag when pressing the gas then will jump and accelerate
Customers may complain of connectivity issues when attempting to use InControl features which require mobile data.
The second row seat armrest may stop moving when being deployed or stowed.
Customer may report a humming noise from under the vehicle.
There is a hesitation when accelerating from a stop or rolling stop The vehicle has a lag when pressing the gas then...
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will jump and accelerate
InControl Touch Pro Inoperative
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
SIM card does not latch in SIM slot or cannot be read.
SIM card does not latch in SIM slot or cannot be read.
Electrical
93 bulletinsPowertrain Control Module (PCM) Software Update
Body Control Module (BCM) does not fully meet US importation requirements.
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The BCM requires replacement with a new component which fully meets the US importation requirements.
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
Powertrain Control Module (PCM) Software Update
Body Control Module (BCM) does not fully meet US importation requirements.
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The BCM requires replacement with a new component which fully meets the US importation requirements.
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
Powertrain Control Module (PCM) Software Update
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
Grid lines are no longer showing in reverse camera image after software update to IPMB camera module.
Body Control Module (BCM) does not fully meet US importation requirements.
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The BCM requires replacement with a new component which fully meets the US importation requirements.
Electrical system warning light will be on the instrument cluster.
Leaking windshield that caused the water ingress on the electrical component.
Powertrain Control Module (PCM) Software Update
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
BCM replacement with a new component which fully meets the US importation requirements.
POWERTRAIN CONTROL MODULE SOFTWARE UPDATE
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
The BCM requires replacement with a new component which fully meets the US importation requirements.
Powertrain Control Module (PCM) Software Update
Body Control Module (BCM) does not fully meet US importation requirements.
Fuel Pump Driver Module Inoperative
Powertrain Control Module (PCM) Software Update
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
HIGH VOLTAGE COOLANT HEATER (HVCH) INOPERATIVE-MALFUNCTION ( PHEV)
concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
Startup battery keeps draining / Vehicle will not start
Battery low warning displayed on instrument cluster and/or no-start
Battery low warning displayed on instrument cluster and/or no-start.
Customer reports of 12V battery issues.
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These range from battery low warning displayed to no-start.
PHEV cooling circuit expansion tank level low or HV battery warning message displayed.
Tailgate anti-trap sensors are being replaced for power tailgates not power folding due to a false signal.
Powertrain Control Module (PCM) Software Update SUSPENDED
A customer will complain about a noise / low battery light/ low coolant light and or overheating
Chassis Control Module (CHCM) Suspension Warning on Cluster
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
All New Range Rover 5.0 V8 Gasoline Oxygen Sensors
Powertrain Control Module (PCM) Incorrect Calibration
A customer may report that the heel rest for the 2nd row executive seats is not operating properly.
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...
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sitting.
A customer may report that the heel rest for the 2nd row executive seats is not operating properly.
Electric Vehicle (EV) mode & High Voltage Charging not available and P0AA0-66 COUNTER B) - TOO FREQUENT stored within...
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the Battery Energy Control Module (BECM)
Electric Vehicle (EV) mode & High Voltage Charging not available and P0AA0-66 COUNTER B) - TOO FREQUENT stored within...
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the Battery Energy Control Module (BECM)
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice...
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guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
Affected vehicles may flag a false MIL for the High Voltage Battery Cooling Pump and will require a Battery Energy...
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Control Module (BECM) software update.
BECM offline after programming.
Electric Vehicle (EV) mode & High Voltage Charging not available
Electric Vehicle (EV) mode & High Voltage Charging not available
Electrically Deployable Tow Bar Will Not Move When Requested
Head Lamp Module DTCs - A customer may report a lamp fault displays on the message center.
Lost Communication With Battery Energy Control Module "A"
Interactive Control Display Module (ICDM) - Purple Line Flickering
PCM U0111-00 Lost Communication With Battery Energy Control Module "A" after update
Codes may be noted stored in the PCM in conjunction with other DTCs or during diagnosis of unrelated complaints.
Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running...
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continuously
When attempting to complete the Replace ECU application for the Occupant Classification System Module (OCS) the application fails.
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The error message The following error was encountered: is displayed to the user.
The Interactive Control Display Module (ICDM) may not be operating as expected.
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A purple line can be seen flickering on the lower edge of the ICDM.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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not start due to the Gateway Control Module (GWM) not initializing.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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not start due to the Gateway Control Module (GWM) not initializing.
The Interactive Control Display Module (ICDM) may not be operating as expected, and may be blank or flickering.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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not start due to the Gateway Control Module (GWM) not initializing.
Quiescent battery drain due to TCU module.
There are multiple issues in regards to the manufacturing process of the Image Processing Module A from the supplier...
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Bosch, or the Central Configuration learn in.
potential issue has been identified on certain vehicles within the listed Affected Vehicle Range which may not start due...
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to the Gateway Control Module (GWM) not initializing.
The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B...
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(IPMB) with no functional effect on the vehicle or camera system.
Issue: A potential concern has been identified on specific vehicles within the Vehicle Identification Number (VIN) range detailed below.
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Range Rover (LG) 2018-2019 Model Year Vin Range: LG343646 to LG567594 Range Rover Sport (LW) 2018 Model Year Vin Range: LW146054 to LW199986 Range Rover Sport (LW) 2018-2019 Model Year Vin Range: LW800038 to LW876084 Plug-in Hybrid Electric Vehicles (PHEVs) are experiencing depletion of the 12v start-up battery whilst charging the PHEV battery.
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis,...
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leading to unnecessary replacement of the air suspension compressor. Please note that the DTCs do not generate an air suspension fault on the instrument cluster or display any vehicle symptoms.
A customer may report that one or more of the capacitive buttons on the lower Interactive Control Display Module (ICDM)...
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are activating involuntarily when not selected. Affecting InControl Touch Pro Duo infotainment systems only.
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis,...
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leading to unnecessary replacement of the air suspension compressor. Please note that the DTCs do not generate an air suspension fault on the instrument cluster or display any vehicle symptoms.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth, Voice commands...
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no longer work
Intermittently flat battery complaint.
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All terrain response switchpack LEDs flashing
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers...
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may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Both scenarios will be accompanied with Diagnostic Trouble Code (DTC) U2109-09 (Back up Battery Component Failures) stored in the TCU.
Variations of DTC P0087 are stored in the PCM for the fuel rail pressure sensor.
Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
Intermittently flat battery complaint.
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All terrain response switchpack LEDs flashing.
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment...
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Master Controller (IMC) may show that the module is still not up to date.
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery.
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Initial diagnosis shows no fault found or no measurable quiescent drain.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth Voice commands...
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no longer work
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
Intermittently flat battery complaint.
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All terrain response switchpack LEDs flashing.
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment...
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Master Controller (IMC) may show that the module is still not up to date.
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery.
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Initial diagnosis shows no fault found or no measurable quiescent drain.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth Voice commands...
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no longer work
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers...
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may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Both scenarios will be accompanied with Diagnostic Trouble Code (DTC) U2109-09 (Back up Battery Component Failures) stored in the TCU.
A customer may report one or more Body Control Module (BCM) outputs not functioning.
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Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
Rear seat armrest cubby box lid breaking at the hinge point.
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(Executive seat style only).
Infotainment
75 bulletinsThis extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year...
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from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...
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agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
Infotainment Master Controller (IMC) Extended Warranty
Infotainment Master Controller (IMC) Extended Warranty
These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...
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agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Malfunction indicator lamp (MIL) displayed on the instrument cluster.
Malfunction indicator lamp (MIL) displayed on the instrument cluster.
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Malfunction Indicator Lamp (MIL) might be illuminated with code U0111- 00, loss of start/stop functionality and no communication during diagnostic sessions..
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may...
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provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
Coolant Low warning displayed in the Instrument Cluster
Navigation voice guidance no longer operational after latest NGI update
Voice guidance concerns when using Apple CarPlay.
Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...
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Waze.
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance is not working with Apple CarPlay
Infotainment Updates
Update Apple Carplay Navigation Voice Guidance Not Heard
Infotainment Updates
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio...
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popping noise iOS13 Bluetooth improvements Additional improvements
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB),...
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specifically relating to reports of the touchscreen displaying Radio not available from vehicle start-up and continues for the entire drive.
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
XM radio is inop.
XM radio is inop.
Popping sound or crackling noise from the audio system while in use.
Pop Noise From Audio Output
Customer states there is no audio output from the speakers on all sources.
Customer complaint in regards to Infotainment system.
Popping sound or crackling noise from the audio system while in use.
Customer may state there is no audio present or volume control.
Customer may state there is no audio present or volume control.
Customer may state there is a pop noise or crackle when playing the audio.
Customer states there is no audio output from the speakers on all sources
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later...
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versions.
Customer states there is no audio output from the speakers on all sources.
Popping sound or crackling noise from the audio system while in use.
potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range...
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where the forward alert warning feature does not function. The customer will not observe any audio or visual warnings on the Instrument Cluster (IC) since the feature is not available in the IC menu.
Customer states there is no audio output from the speakers on all sources.
Popping sound or crackling noise from the audio system while in use.
A "Smart key found" message may be displayed on the Instrument Cluster and poor Smart key operation may be evident.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a 2500 status.
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
A 'Smart key not found' message may be displayed on the Instrument Cluster and poor Smart key operation may be evident.
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS...
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is not available? displayed on the instrument Cluster? due to activation failure.
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below...
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has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS...
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is not available? displayed on the instrument Cluster? due to activation failure.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the driver is unable to access the Chauffeur mode feature via the touchscreen that allows selection of the passenger seat away/return to upright features. When the driver presses the seat soft button, neither of the displayed seat folding and heating options will operate.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the driver is unable to access the Chauffeur mode feature via the touchscreen that allows selection of the passenger seat away/return to upright features. When the driver presses the seat soft button, neither of the displayed seat folding and heating options will operate.
Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment software to...
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make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment software to...
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make sure customers receive their new vehicles with the latest infotainment features and enhancements.
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1.
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InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Navigation concern 4. Live and Web Browser concern 5. System Language concern
?SOS Limited Functionality? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC)...
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U3000-49 logged in the TCU (Telematics Control Unit). SOS Limited Functionality may affect the TCU's ability to support the ECall function when required by the customer.
Issue: When updating the AHU, if procedure not followed correctly on Symptom Driven Diagnostics (SDD) tool or...
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Pathfinder, the vehicle may be displayed as either Discovery, Discovery Sport or XF on mobile devices connected via Bluetooth. This affects the InControl Touch Update only.
Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October.
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As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) software should not be updated unless related to a reported customer concern.
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or SOS...
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is not available? displayed on the instrument Cluster? due to activation failure.
Potential issues have been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range.
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The list of issues include the following: HMI stuck in installation for the entire drive cycle and there is no 'check for update' button shown within settings Comfort controller option is not available in the connectivity screen Installation failed pop-up should be removed for NGISOTA Voice command feature is unavailable in Mandarin, but other languages such as English, Cantonese, or Sichuanese are OK No response from HMI when 'check for update' is pressed and there is no connectivity HMI stuck in touchscreen throughout the cycle after abortive start-up NGI and TCU SOTA enable/disable option Pre-loaded Electric Vehicle (EV) layout incorrect - My EV panel is displayed on right side instead of displaying in center HMI improvement for EV features related to: - Customer Home page (CHP) - EV Setting - Vehicle Pre-Conditioning/Departure settings Translations required for 'My EV Panel', the title of EV CHP widget
During a Bluetooth call, an interference/screech/popping noise may be heard.
Potential issues have been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range.
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The list of issues include the following: HMI stuck in installation for the entire drive cycle and there is no 'check for update' button shown within settings Comfort controller option is not available in the connectivity screen Installation failed pop-up should be removed for NGISOTA Voice command feature is unavailable in Mandarin, but other languages such as English, Cantonese, or Sichuanese are OK No response from HMI when 'check for update' is pressed and there is no connectivity HMI stuck in touchscreen throughout the cycle after abortive start-up NGI and TCU SOTA enable/disable option Pre-loaded Electric Vehicle (EV) layout incorrect - My EV panel is displayed on right side instead of displaying in center HMI improvement for EV features related to: - Customer Home page (CHP) - EV Setting - Vehicle PreConditioning/Departure settings Translations required for 'My EV Panel', the title of EV CHP widget
HVAC & Climate
26 bulletinsAir Conditioning compressors premature failure due to incorrect run in procedure
Air Conditioning System Inoperative (Electric A/C Compressors Only)
A customer may report the air conditioning system is not cooling properly.
A customer may report the air conditioning system is not cooling properly.
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A customer may report the air conditioning system is not cooling properly.
A customer may report that the air conditioning system is not cooling the cabin properly.
Air Conditioning (A/C) not blowing cool air into the cabin
A customer may report the air conditioning system is not cooling properly.
Air Conditioning Not Blowing Cool Air Into Cabin
A customer may report the air conditioning system is not cooling properly.
A customer may report the air conditioning system is not cooling properly.
A customer may report the air conditioning system is not cooling intermittently.
A customer may report that the HVAC system is not blowing cool air.
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element Poor Performance
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element Poor Performance
No airflow from the HVAC system.
No airflow from the HVAC system.
No airflow from the HVAC system.
A customer may report warm air instead of cool air from the air distribution and face vents when the air conditioning...
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system is in operation and low temperature selected.
There is no air flow from the HVAC system.
Air conditioning being reported as inoperative at the Pre-Delivery Inspection (PDI).
Auxiliary Climate Control Not Cooling After Software Update
Customers may report a high pitch electronic type noise is emanating from the HVAC center vents.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range, with...
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climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF.
Customers may report a high pitch electronic type noise is emanating from the HVAC center vents.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range, with...
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climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF.
Body & Paint
24 bulletinsFront / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the front or rear door latch does not operate as expected.
A customer may report that the front or rear door latch does not operate as expected.
Tailgate will not close due to anti-trap false signal
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
Technical Bulletin: Earth Stud Repair oin Aluminum Body Onwards
Malfunction Indicator Lamp (MIL) Illuminated on the Instrument Panel Cluster (IPC)
Tailgate. Cosmetic microcracking.
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
A customer may report that the rear tailgate is not opening from one of the different switch sources or the tailgate...
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releases but, does not fully open, it just opens slightly.
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC)with no other effects on...
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vehicle operation.
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
A customer may report that the roof blind does not open smoothly or binds up / jams while operating.
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when...
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a door is opened/ closed.
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when...
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a door is opened/ closed.
Customers may report the removable recovery panel is loose incorrectly aligned.
Customers may report the removable recovery panel is loose incorrectly aligned.
A Customer may complain of one or more Smart Keys not working as expected with the vehicle.
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This could include: ?Smart Key not found? message on the Instrument Cluster ?Smart Key not recognised? message on the Instrument Cluster ?Smart Key deactivated? message on the Instrument Cluster Failure to unlock or lock all the doors when operating the Smart Key Poor range of the Smart key when operated.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range may have a front bumper with a blanking plate installed when not required, which could lead to the vehicle overheating.
Brakes
21 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
A customer may report that the adaptive speed control not available, intelligent emergency braking not available,...
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forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC).
A customer may report that the adaptive speed control not available, intelligent emergency braking not available,...
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forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC).
The Electric Park Brake (EPB) warning lamp may be illuminated, the 'Park Brake needs Calibration' message may be...
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displayed, and the EPB may not release.
Stability Control Not Available, Intelligent Emergency Braking System Not Available, ATPC Disabled, Forward Alert Not...
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Available Messages are displayed on the Instrument Cluster.
Adaptive speed control not available, intelligent emergency braking not available, forward alert not available over...
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80km/h (50mph) is displayed on the Instrument Cluster (IC). Diagnostic Trouble Code (DTC) C1A67-78 and/or C1A67-54 are set in the Adaptive Speed Control Module (ASCM).
Adaptive speed control not available, intelligent emergency braking not available, forward alert not available over...
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80km/h (50mph) is displayed on the Instrument Cluster (IC). Diagnostic Trouble Code (DTC) C1A67-78 and/or C1A67-54 are set in the Adaptive Speed Control Module (ASCM).
A judder and/or vibration can be felt through the steering wheel and/or brake pedal when applying brakes from 50 KPH (30 MPH) or above.
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This version has been issued due to a change in the parts section.
A customer may express a concern that there is a judder and/or vibration felt through the steering wheel and/or brake...
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pedal when applying brakes from 50 KPH (30 MPH) or above.
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available.
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available.
Automatic Emergency Braking not available.
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Forward alert not available. Emergency Lane Keeping not available.
Automatic Emergency Braking Not Available in Instrument Pack
Automatic Emergency Braking not available.
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Forward alert not available. Emergency Lane Keeping not available.
Customer may report a vibration or judder when braking.
Customer may report a vibration or judder when braking.
Issue: During a brake pad change it may become apparent that the brake pad pins have become corroded to the caliper...
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housing.
The EPB (Electric Park Brake) warning lamp may be illuminated, the 'Park Brake needs Calibration' message may be...
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displayed, and the EPB may not release. Upon further diagnosis, DTC (Diagnostic Trouble Code) C2007-72 and C2008-72 may be stored in the Anti-lock Brake System (ABS) Control Module.
Software & Calibration
17 bulletinsREVERSE CAMERA GRID LINES MISSING AFTER IPMB UPDATE
InControl Touch Pro Wired Update
Software Update.
Software Update.
There was a flashing D when slowing to a stop.
IMC Update 21A will not install
Flashing D After Using Remote Start
IMC 20C1 Software Release
IMC 20C1 Software Release
EFFECTIVE JUNE 10TH 2020 .
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N451 AND H291 CAMPAIGNS HAVE BEEN SUSPENDED. IT HAS BEEN DETERMINED THAT THE NEW SOFTWARE IS MISSING CERTAIN PARTS OF THE CALIBRATION WHICH WILL RESULT IN UNSUCCESSFUL DOWNLOADS.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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contain software that prevents the successful completion of On-Board Diagnostics readiness and may cause vehicles to fail mandatory state/provincial inspection.
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
Not able to hear incoming calls with iPhone at 12.2 software.
TCU-3 programming failures.
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TCU-3 software download incomplete due to software iteration step.
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
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a software update designed to enhance the robustness of a range of system features and functions.
Jaguar Land Rover North America would like to provide more information about the latest InControl Touch Pro software...
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updates and advise retailers what supporting documentation is available to explain the technical content, installation guide, and any other relevant warranty and commercial information.
Lighting
16 bulletinsCosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
The Malfunction Indicator Lamp (MIL) may illuminate
There is moisture inside the headlamp lens
Malfunction Indicator Lamp
Charge warning light on, MIL light
Charge warning light on, MIL light
Malfunction Indicator Lamp (MIL) Incorrectly Illuminated.
Malfunction Indicator Lamp (MIL) Incorrectly Illuminated.
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward.
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SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
There is a hesitation on acceleration with light throttle.
The rear lamp(s) may exhibit signs of staining, tarnishing, and/or contamination on the inner surface of the lens.
Reports have been received that (L550) Discovery Sport and (L538) Range Rover Evoques have completed the PDI process and...
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the PEPS Feature (Passive Entry/Passive Start) has not been enabled.
Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom...
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Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, FK72-19H440-BF, Following models only affected: L538 Range Rover Evoque 14MY onwards, L550 Discovery Sport 15MY onwards, L494 Range Rover Sport 14MY onwards, L405 Range Rover 14MY onwards
Issue: Reports have been received that (L550) Discovery Sport and (L538) Range Rover Evoques have completed the PDI...
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process and the PEPS Feature (Passive Entry/Passive Start) has not been enabled.
Issue: Reports have been received that (L550) Discovery Sport and (L538) Range Rover Evoques have completed the PDI...
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process and the PEPS Feature (Passive Entry/Passive Start) has not been enabled.
Steering
16 bulletinsA customer may report that the steering wheel heater is not hot.
Steering column multifunction switch.
Rumble/Click/Noise During Low-Speed Manoeuvring with Steering Lock Applied
JLR is investigating rumbling/clicking/noise during low-speed maneuvering with steering lock applied.
JLR is investigating rumbling/clicking/noise during low-speed maneuvering with steering lock applied.
A customer may report that the heated steering wheel does not heat up when selected.
Customer reports of steering wheel mis-alignment.
Customer reports of steering wheel mis-alignment.
Customer states the steering is heavier than expected.
There is an increased noise when turning the steering wheel and a notchy feel to the steering.
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This bulletin provides diagnostic advice in advance of changes to the TOPIx workshop manual.
Customer states the steering is heavier than expected.
Customer states the steering is heavier than expected.
Vehicle steering feel heavier than expected
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the steering...
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wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected:? Infotainment controls - volume, seek, next and previous? Instrument Cluster (IC) menu control? Mobile phone control? Favorite control? Push to talk control
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control
Hybrid & EV
14 bulletinsThere is a concern with the 48Volt charging system(DC/DC) with the vehicle.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
Power Supply Distribution Box - Actuator stuck open - PHEV Only
JLR are investigating reports of the Wireless Charger Accessory are intermittently charging or not charging the mobile...
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device.
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1.
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No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1.
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No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1.
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No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
Pre-Delivery & Maintenance
11 bulletinsPlease be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have been...
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reinstated.
Suspended Campaign N451
Service Actions H291 and N451 Temporarily Suspended
Service Actions H291 and N451 Temporarily Suspended
Customer states not able to start vehicle after state inspection test is performed.
Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks.
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Upon further inspection no faults are found with the returned roll bars.
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks.
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Upon further inspection no faults are found with the returned roll bars.
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks.
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Upon further inspection no faults are found with the returned roll bars.
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks.
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Upon further inspection no faults are found with the returned roll bars.
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to...
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be ?No Fault Found? during part return analysis.
Fuel System
9 bulletinsDIESEL ACCESSORY DRIVE BELT - DAMAGED/SNAPPED OR NOISY
DIESEL ACCESSORY DRIVE BELT - DAMAGED/SNAPPED OR NOISY
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid...
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(DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
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the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC).
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel...
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Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster (IPC).
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
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the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC).
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel...
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Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster (IPC).
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
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the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC).
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel...
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Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster (IPC).
Suspension
8 bulletinsSuspension Warning Displayed On Instrument Cluster
Clicking Noise From Front Hub
A customer may report a suspension fault message displays on the instrument panel cluster.
Noise From Dynamic Suspension
Noise From Dynamic Suspension
Noise From Dynamic Suspension
Air suspension compressor being replaced for an E Chamber failure.
A 'Suspension fault' message may be displayed on the Instrument Cluster (IC).
Transmission
5 bulletins8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
Customer states harsh shift, transmission warning lamp.
Customer complains about a creak, rattle or squeak noise from under the vehicle - Transmission undertray noisy.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range with the installation of the automatic transmission fluid cooler pipe to the automatic transmission fluid cooler.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range with the...
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installation of the automatic transmission fluid cooler pipe to the automatic transmission fluid cooler.
Air Bags & Safety
3 bulletinsA Customer may complain of an SRS system warning message being displayed on the instrument panel.
A customer may report that the SRS warning lamp is illuminated.
A customer may report that the SRS warning lamp is illuminated.
Tires & Wheels
2 bulletinsIt feels like the wheels are locking when turning.
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There is a noise or judder feeling when turning.
There is a noise when turning or accelerating.
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There is a judder when turning. The tires jump when turning.