2017 Land Rover Range Rover TSBs
807 Technical Service Bulletins across 17 categories
Categories
Engine
177 bulletinsMalfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine...
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off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine...
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off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine...
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off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
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Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Engine Will Crank, No Start When At Operating Temperature
Engine Will Crank, No Start When At Operating Temperature
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
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Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
On certain 2017 model year to 2020 model year Land Rover and Range Rover vehicles the Malfunction Indicator Lamp (MIL)...
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may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM) .
CLOSED ISSUE - On certain 2017 to 2020 model year Land Rover vehicles the Malfunction Indicator Lamp (MIL) may...
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illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM).
A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel...
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engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.
A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel...
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engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
Certain 2017 to 2019 Land Rover vehicles equipped with TDV6 3.0L Diesel engines and Ingenium I4 2.0L Diesel engines,...
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when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as not supported.
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
MISFIRE ON NEW REPLACEMENT OR REMAN UNITS AJ126
3.0L AJ126 Misfire on New Replacement or REMAN units.
ENGINE MISFIRE
Malfunction Indicator Lamp MIL may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp MIL may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Technical Bulletin: Knock Sound From Front Suspension (Onwards)
Technical Bulletin: Knock Sound From Front Suspension (Onwards)
DIESEL ENGINE PCM CALIBRATION - CANCELLED
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Intermittent Engine Non Start After An Eco Stop Start Event
INGENIUM I6 3.0L Petrol - PCV Cover Valve Poor Idle
Customer States engine runs rough with MIL illuminated.
Customer states check engine light is illuminated.
Customer States engine runs rough with MIL illuminated.
DESCRIPTION OF ISSUE A potential issue has been identified on a limited number of vehicles within the listed Affected...
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Vehicle Range which may be fitted with an engine containing a crankshaft with a burr around the oil feed hole. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which ...
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may be fitted with an engine containing a crankshaft with a burr around the oil feed hole. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
There is a noise coming from the engine bay.
The engine is running rough.
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There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
There is a restricted performance message in the instrument pack and a Check Engine MIL.
The Check Engine MIL is illuminated.
A customer may report a hum / groan type noise in the cabin when coming from under the vehicle or a knocking noise from...
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front suspension driving over bumps.
A customer may report a hum/groan type noise in the cabin when coming from under the vehicle or a knocking noise from...
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front suspension driving over bumps.
Oil Leak From Transmission Case
A customer may report a hum / groan type noise in the cabin when coming from under the vehicle or a knocking noise from...
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front suspension driving over bumps.
The Check Engine Lamp is illuminated and there is a lack of power.
The Check Engine Lamp is illuminated.
There is a noise from the engine.
Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine replacement
The Check Engine Lamp is on and there is a lack of power.
Check Engine Light illuminated on the cluster.
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Customer may have a hesitation concern but this is not in every case.
There is a noise from the engine.
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
The Check Engine Lamp is on and there is a lack of power.
There is a noise from the engine.
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The charge warning lamp is on.
The Check Engine Lamp is on and there is a lack of power.
Check Engine lamp illuminated with DTC P2002-00 stored in the PCM which requires DPF replacement
The customer may complain of an excessive delay for cold air to come out of the face vents on engine start up
The Check Engine MIL is on.
Check Engine Lamp Illuminated
Check Engine Lamp illuminated on the Instrument Cluster
The Check Engine MIL is on There is a noise from the engine
Check engine light on instrument cluster
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check...
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Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
Noise from starter following removal of the engine oil pan.
ARC Moan - Customer reports noise as a Hum / Whine / Moan.
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The noise typically occurs when the ARC system is hot, ( fluid above 60 degC ) when coming to rest and for up to 15 seconds after the vehicle stops. The noise is generally heard between idle and 900rpm as a tonal noise, which may or may not change frequency to a higher tone at around 800rpm.
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC).
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Upon further diagnostics, the Technician may find Diagnostic Trouble Code (DTC) P0496-00 is stored in the Powertrain Control Module (PCM).
The tire valve stem is broken or cracked.
Check Engine Light illuminated, Restricted Performance Message on IPC
Check engine light on instrument cluster
Check Engine Light on the instrument cluster
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
Check Engine Light on Instrument Cluster
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve.
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Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
The Check Engine Lamp is on and the vehicle is running rough.
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DTCs vary, may include P2187-00, P2189-00, P013E-00,P014E-00. Fuel trims near limit when engine is at idle speed.
Check Engine Light illuminated, Restricted Performance Message on IPC
Check Engine Light illuminated - P2002-00 for DPF Efficiency below threshold is stored in the PCM.
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This is usually not paired with any Red/Amber warnings for unsuccessful regeneration.
Check Engine Light illuminated
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
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flashing (see attachment) with engine off
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
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flashing (see attachment) with engine off
Seat height operates in increments and seat memory function will not work after replacement of seat height motor.
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Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
Check Engine Light illuminated
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
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flashing (see attachment) with engine off
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
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flashing (see attachment) with engine off
Seat height operates in increments and seat memory function will not work after replacement of seat height motor.
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Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
Check Engine Light illuminated, Restricted Performance Message on IPC
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
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flashing (see attachment) with engine off
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
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flashing (see attachment) with engine off
A 'DEF (Diesel Exhaust Fluid) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be...
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displayed on the Instrument Cluster (IC). Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) P208A-13 and P208C-11 stored in the Powertrain Control Module (PCM).
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster with DTC (Diagnostic...
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Trouble Code) P0234-77 stored in the Powertrain Control Module (PCM). DTC P2463-00 and P246B-00 may also be stored.
An oil leak from the transmission case may be evident.
A noise from the underneath of the vehicle may be evident.
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The noise is most prominent during light throttle and low speed (for example: during car park maneuvers) and is independent of ambient temperature range. Under these conditions, a low-level, non-constant cyclical-type noise can be heard coming from the Center Exhaust system (Exhaust Valve) adjacent to the fuel tank.
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan.
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Engineering would like to investigate the root cause as to these concerns
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan.
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Engineering would like to investigate the root cause as to these concerns
A 'Diesel Exhaust Fluid (DEF) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be...
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displayed on the Instrument Cluster (IC). Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) P208A-13 and P208C-11 stored in the Powertrain Control Module (PCM).
The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing...
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seam.
The engine MIL (Malfunction Indicator Lamp) may be illuminated and a restricted performance message may be displayed.
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Upon further investigation, DTC (Diagnostic Trouble Code) P0299-77 is stored in the Powertrain Control Module (PCM).
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat...
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housing seam.
A noise coming from the underneath of the vehicle may be evident.
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The noise is most prominent during light throttle and low speed, for example during car park maneuvers and is independent of ambient temperature range. Under these conditions, a low-level non-constant cyclical-type noise can be heard coming from the Center Exhaust system (Exhaust Valve) adjacent to the fuel tank.
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface.
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The sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel remains on a smooth surface.
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0030-29 and/or...
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P2251-13 stored in the Powertrain Control Module (PCM).
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic...
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Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM).
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
A squeak, creak, and/or a knocking noise from the front of the vehicle may be evident when driving over rough terrain.
A squeak, creak, and/or a knocking noise from the front of the vehicle may be evident when driving over rough terrain.
Issue: The customer may experience a Check Engine Light on the instrument cluster and DTC, P2002, stored in the PCM in...
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isolation.
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster with Diagnostic Trouble Code...
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(DTC) P0234-77 stored in the Powertrain Control Module (PCM). DTCs P2463-00 and P246B-00 may also be stored.
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be...
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visible when vehicle is in workshop. Vehicle shows ALL of the following 4 DTC?s (the 5th DTC is optional) within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck, C2006-71 - Left actuator ? Actuator Stuck, C2007-72 ? Right Motor ? Actuator Stuck open, C2008-72 - Left Motor ? Actuator Stuck open, U3001-77 ? Control Module Improper Shutdown ? Commanded position not available (Optional)
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat...
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housing seam.
A noise coming from the underneath of the vehicle may be evident.
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The noise is most prominent during light throttle and low speed, for example during car park maneuvers and is independent of ambient temperature range. Under these conditions, a low-level non-constant cyclical-type noise can be heard coming from the Center Exhaust system (Exhaust Valve) adjacent to the fuel tank.
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface.
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The sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel remains on a smooth surface.
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0030-29 and/or...
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P2251-13 stored in the Powertrain Control Module (PCM).
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic...
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Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM).
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
A squeak, creak, and/or a knocking noise from the front of the vehicle may be evident when driving over rough terrain.
A squeak, creak, and/or a knocking noise from the front of the vehicle may be evident when driving over rough terrain.
Issue: The customer may experience a Check Engine Light on the instrument cluster and DTC, P2002, stored in the PCM in...
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isolation.
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster with Diagnostic Trouble Code...
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(DTC) P0234-77 stored in the Powertrain Control Module (PCM). DTCs P2463-00 and P246B-00 may also be stored.
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be...
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visible when vehicle is in workshop. Vehicle shows ALL of the following 4 DTC?s (the 5th DTC is optional) within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck, C2006-71 - Left actuator ? Actuator Stuck, C2007-72 ? Right Motor ? Actuator Stuck open, C2008-72 - Left Motor ? Actuator Stuck open, U3001-77 ? Control Module Improper Shutdown ? Commanded position not available (Optional)
A squeak, creak, and/or a knocking noise from the front of the vehicle may be evident when driving over rough terrain.
A noise may be evident from the engine compartment when the engine is cold and at idle speed/below 2,500RPM.
The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P0030-29 and/or...
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P2251-13 stored in the Powertrain Control Module (PCM).
Issue: Oil leaking between the automatic transmission and transfer case which is currently being misdiagnosed leading to repeat repairs, i.e.
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leaks incorrectly being identified as coming from the rear transmission oil seal or sump. Oil weeps through the aluminium of the casing in the base of the pocket around where the steel D clutch tube is embedded, refer to attached file.
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the...
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direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C compressor displacement. The vehicle continues to operate; however, the function of the climate system is compromised by the failure mode. The customer may report a number of symptoms: cycling temperature within the passenger compartment, too cold, too hot, and/or odor ingress.
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the...
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direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C compressor displacement. The vehicle continues to operate; however, the function of the climate system is compromised by the failure mode. The customer may report a number of symptoms: cycling temperature within the passenger compartment, too cold, too hot, and/or odor ingress.
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being...
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misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear transmission oil seal or oil pan. Oil weeps through the aluminium casing in the rear extension housing of the transmission in the base of the pocket around where the steel D clutch steel tube is embedded. Affected Vin Range (LG) Range Rover ? 347117 - 397068 (LW) Range Rover Sport ? 148715 - 199999 (LW) Range Rover Sport - 400000 - 404939 (LW) Range Rover Sport ? 683503 - 699999 (LR) Discovery ? 013353 - 064732
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble...
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Code (DTC) P132B-77 stored in the Powertrain Control Module (PCM).
An 'Engine oil overfill' warning message may be displayed on the Instrument Cluster (IC).
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This warning could occur when the engine oil is warm/hot.
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface.
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The sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel remains on a smooth surface.
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be...
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visible when vehicle is in workshop. Vehicle shows ALL of the following 4 DTC?s (the 5th DTC is optional) within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck; C2006-71 - Left actuator ? Actuator Stuck; C2007-72 ? Right Motor ? Actuator Stuck open; C2008-72 - Left Motor ? Actuator Stuck open; U3001-77 ? Control Module Improper Shutdown ? Commanded position not available (Optional)
Engine Accessory Drive Idler Pulley and Belt Failure
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being...
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misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear transmission oil seal or oil pan. Oil weeps through the aluminium casing in the rear extension housing of the transmission in the base of the pocket around where the steel D clutch steel tube is embedded. Affected Vin Range (LG) Range Rover ? 347117 - 378677 (LW) Range Rover Sport ? 148715 - 179554 (LW) Range Rover Sport ? 683503 - 695139 (LR) Discovery ? 013353 - 046041
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being...
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misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear transmission oil seal or oil pan. Oil weeps through the aluminium casing in the rear extension housing of the transmission in the base of the pocket around where the steel D clutch steel tube is embedded. Affected Vin Range (LG) Range Rover ? 347117 - 378677 (LW) Range Rover Sport ? 148715 - 179554 (LW) Range Rover Sport ? 683503 - 695139 (LR) Discovery ? 013353 - 046041
DESCRIPTION OF ISSUE A potential issue has been identified on a limited number of vehicles within the listed Affected...
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Vehicle Range which may be fitted with an engine containing a crankshaft with a burr around the oil feed hole. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
Issue: Customer may report a driveline noise during re-application of throttle at low speed.
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This concern can be described as Shock/Clunk, Tip In Clonk. The concern is specific to vehicles fitted with Euro 5 AJ126 Supercharged engine only.
Situation: One or more of the following may be evident: ? The engine does not start; ? The engine lacks power; and/or ? The engine runs rough.
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During diagnosis, the technician may find Diagnostic Trouble Code (DTC) P008A-84 stored in the Powertrain Control Module (PCM). Additional DTCs P0230 and P2635 may also be stored in the PCM.
Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and the 'Check...
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Gas Cap' warning message does not display. Upon further investigation, Diagnostic Trouble Code (DTC) P0457-76, 'Evap System Leak Detected (fuel cap loose/adrift)', is found stored in the Powertrain Control Module (PCM).
Issue: Dynamic Response fluid leaking from the reservoir cap and / or suspension fault warning on the Instrument Pack...
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with the following Diagnostic Trouble Codes (DTCs) C1119-09, C1B11-62, C1046-91, C104A-94, C104B-94, C104C-94, C1049-94 stored in the Dynamic Response Control Module (DRCM). Claims are being received where ARC system components (reservoir, reservoir cap, reservoir suction hose, reservoir return hose and DRS Valve block) are being replaced, when a manual bleed should resolve the issue.
Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated with 'No Engine Restarts in XXX miles.
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Incorrect Diesel Exhaust Fluid Quality Detected' warning message displayed on the Instrument Cluster. During diagnosis, the technician may find Diagnostic Trouble Code (DTC) P2BA9-00 and/or P2BA9-92, which may be accompanied by DTCs P2BAE and P2BAF, stored in the Powertrain Control Module (PCM).
Engine accessory drive idler pulley and belt may become damaged
Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running.
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This can lead to Roadside Assistance being necessary.
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the...
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Transmission internal differential right output half shaft.
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the...
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Transmission internal differential right output half shaft.
Issue: During extremely cold weather (below minus 15 degree Celsius/5degrees Fahrenheit) Diesel engines can experience...
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difficulties with starting due to fuel supply issues to engine
Issue: A Customer may express a concern that the Malfunction Indicator Lamp (MIL) is illuminated with 'No Engine Restarts in XXX miles.
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'Incorrect Diesel Exhaust Fluid Quality Detected' warning message displayed within the Instrument Cluster (IC) and Diagnostic Trouble Code (DTC) P2BA9-00 and/or P2BA9-92 stored in the Powertrain Control Module (PCM) which may be accompanied by DTCs P2BAE and P2BAF.
Situation: A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated.
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The Diagnostic Trouble Code (DTC) that may be logged include P0016, P0017, P0026, or P0341.
Concern: L359 and L538, 12MY onwards with 2.0GTDi engines, a warning indicator may illuminate on the IP (Instrument...
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Pack) for low coolant level and coolant visible on the ground at the front area of the engine bay. On inspection, the coolant leak is from the radiator.
Issue: Customer may complain of being unable to check the oil level via the Instrument Cluster (IC) or that an oil level monitoring fault is displayed.
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The engine oil level sensor is being replaced and when returned and tested shows no fault. DTCs relevant to the engine oil level sensor (P250A-37 and/or P250A-38) / engine oil temperature sensor circuit (P0195-00) maybe stored in the Powertrain Control Module (PCM).
Issue: Reports of 'No Engine Restarts in XXX miles.
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'Incorrect Diesel Exhaust Fluid Quality Detected' warning message displayed on the Instrument Cluster (IC) and Diagnostic Trouble Code (DTC) P2BA9-00 and/or P2BA9-92 stored in the Powertrain Control Module (PCM) which may be accompanied by DTCs P2BAE and P2BAF.
Customers may see a warning indicator illuminate on the IP (Instrument Pack) for low coolant level and coolant may be...
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visible on the ground at the front area of the engine bay.
Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on LTB00482v7 & LTB00669v2
Issue: Land Rover have received reports that the engine oil level display on the Instrument Cluster intermittently...
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shows that the oil level is above maximum, depending on oil temperature. Land Rover is currently investigating the reports. The concern is related to 3.0 Supercharged V6 Petrol 17MY only, when the oil level is checked during the Pre Delivery Inspection (PDI).
Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running.
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This can lead to Roadside Assistance being necessary.
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the...
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Transmission internal differential right output half shaft.
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed...
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Affected Vehicle Range which may have been manufactured away from process and, in some cases, have incorrectly mapped Diagnostic Trouble Codes (DTC) applied to the V8 5.0L S/C Petrol engine variant. Investigations have identified that the V6 3.0L S/C Petrol engine DTC mapping was incorrectly applied to the V8 5.0L S/C Petrol engine variant, which has led to incorrect cylinder identification in a misfire condition. In these instances, the engine Malfunction Indicator Lamp (MIL) would operate as normal but it would be difficult to diagnose the cylinder that is misfiring as all the misfire DTCs are incorrect, except for cylinders 7 and 8 which are not affected.
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have been...
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manufactured away from process and, in some cases, have incorrectly mapped Diagnostic Trouble Codes (DTC) applied to the V8 5.0L S/C Petrol engine variant. Investigations have identified that the V6 3.0L S/C Petrol engine DTC mapping was incorrectly applied to the V8 5.0L S/C Petrol engine variant, which has led to incorrect cylinder identification in a misfire condition. In these instances, the engine Malfunction Indicator Lamp (MIL) would operate as normal but it would be difficult to diagnose the cylinder that is misfiring as all the misfire DTCs are incorrect, except for cylinders 7 and 8 which are not affected.
SITUATION: A restart by use of the engine START/STOP button may be required following an Auto Stop/Start event.
Issue: Reports of 'No Engine Restarts in XXX miles.
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'Incorrect Diesel Exhaust Fluid Quality Detected' warning message displayed on the Instrument Cluster (IC) and Diagnostic Trouble Code (DTC) P2BA9-00 and/or P2BA9-92 stored in the Powertrain Control Module (PCM) which may be accompanied by DTCs P2BAE and P2BAF.
Issue: Evoque or Discovery Sport 2.0L gasoline engines - the customer reports Check Engine Lamp.
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DTC P0316-00 is present, Misfire detected on start-up (First 1000 revolutions).
Engine malfunction indicator light with DTC P0089-64 stored
Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running.
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This can lead to Roadside Assistance being necessary.
Issue: Reports of 'No Engine Restarts in XXX miles.
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'Incorrect Diesel Exhaust Fluid Quality Detected' warning message displayed on the Instrument Cluster (IC) and Diagnostic Trouble Code (DTC) P2BA9-00 and/or P2BA9-92 stored in the Powertrain Control Module (PCM) which may be accompanied by DTCs P2BAE and P2BAF.
Issue: JLR is investigating 3.0L Supercharger noise.
DESCRIPTION OF ISSUE A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range...
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may have been manufactured away from process and the engine ground fastener located on the transmission may not have been clamped in line with the design intent. This may lead to a possible non-start concern being experienced.
Engine ground fixing cable may be under torqued
Engine ground fixing may be loose
Knock noise from front air springs
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P249C-00...
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STORED IN THE POWERTRAIN CONTROL MODULE (PCM). DTC P2BAE AND/OR P2BAF MAY ALSO BE STORED IN THE PCM.
SITUATION: A CLATTERING / 'KNOCK' / 'RATTLE' NOISE MAY BE HEARD FROM THE ENGINE.
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY.
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THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE PRIMARY BELT DRIVES THE COOLANT PUMP AND GENERATOR HENCE THE POTENTIAL FOR THE COOLANT GAUGE TO READ HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATING IF THE BELT IS DAMAGED AND NOT FUNCTIONING CORRECTLY. THIS CONCERNS AFFECTS LTIS (LOW TIME IN SERVICE) VEHICLES WITH THE 3.0 AJ126 AND 5.0 AJ133 GASOLINE ENGINES FITTED.
SITUATION: THE ENGINE SPEED MAY DROP (APPROXIMATELY 300400 RPM) DURING WINDSHIELD WIPER OPERATION.
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THE ISSUE IS MORE LIKELY WHEN HIGH ELECTRICAL DEMAND SYSTEMS SUCH AS HEATED WINDSHIELD, HEATED SEATS, LIGHTS, ETC. ARE BEING USED. A CHANGE OF STATE FROM THE WIPER MOTOR IS ALSO REQUIRED (START, COMING TO REST, OR SWITCHING BETWEEN SPEED SETTINGS).
Electrical
126 bulletinsPowertrain Control Module (PCM) Software Update
Body Control Module (BCM) does not fully meet US importation requirements.
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The BCM requires replacement with a new component which fully meets the US importation requirements.
Powertrain Control Module (PCM) Software Update
Body Control Module (BCM) does not fully meet US importation requirements.
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The BCM requires replacement with a new component which fully meets the US importation requirements.
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
Powertrain Control Module (PCM) Software Update
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
Grid lines are no longer showing in reverse camera image after software update to IPMB camera module.
TELEMATIC TCU2 MODULES NO LONGER AVAILABLE
Body Control Module (BCM) does not fully meet US importation requirements.
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The BCM requires replacement with a new component which fully meets the US importation requirements.
Telematic TCU2 Module 2015-2017MY No Longer Available
Leaking windshield that caused the water ingress on the electrical component.
Powertrain Control Module (PCM) Software Update
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
BCM replacement with a new component which fully meets the US importation requirements.
POWERTRAIN CONTROL MODULE SOFTWARE UPDATE
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
The BCM requires replacement with a new component which fully meets the US importation requirements.
Powertrain Control Module (PCM) Software Update
Powertrain Control Module (PCM) Update
Body Control Module (BCM) does not fully meet US importation requirements.
Powertrain Control Module (PCM) Update
Fuel Pump Driver Module Inoperative
Powertrain Control Module (PCM) Software Update
Powertrain Control Module (PCM) Update
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
Powertrain Control Module (PCM) Update
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
Startup battery keeps draining / Vehicle will not start
Powertrain Control Module (PCM) Update
Battery low warning displayed on instrument cluster and/or no-start
POWERTRAIN MODULE CONTROL (PCM) UPDATE
POWERTRAIN MODULE CONTROL (PCM) UPDATE
When connected toa diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly...
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reports the monitor readiness status as 'not supported'.
Battery low warning displayed on instrument cluster and/or no-start.
Customer reports of 12V battery issues.
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These range from battery low warning displayed to no-start.
Powertrain Control Module (PCM) Software Update SUSPENDED
Chassis Control Module (CHCM) Suspension Warning on Cluster
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
All New Range Rover 5.0 V8 Gasoline Oxygen Sensors
Powertrain Control Module (PCM) Incorrect Calibration
A customer may report that the heel rest for the 2nd row executive seats is not operating properly.
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...
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sitting.
A customer may report that the heel rest for the 2nd row executive seats is not operating properly.
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice...
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guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
Electrically Deployable Tow Bar Will Not Move When Requested
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message...
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center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
Issue: A customer may report that the fuel level displays low when the quantity of fuel in the tank is higher or possibly full.
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The Diagnostic Trouble Codes (DTCs) B1A75-11 Fuel Sender 1 or B1A76-11 Fuel Sender 2 or both, will be present in the Body Control Module (BCM) if the concern appears. If the vehicle ignition is switched off for a period of time between 2 seconds and 2 minutes and then back on again, the fuel gauge reading will return to normal. The concern affects 17MY only.
When attempting to complete the Replace ECU application for the Occupant Classification System Module (OCS) the application fails.
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The error message The following error was encountered: is displayed to the user.
The MIL is illuminated on the IPC with Diagnostic Trouble Code(s) (DTC) P0234-77 stored in the Powertrain Control Module...
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(PCM) which may be accompanied with DTCs P2463-00 and P246B-00.
TDV6 16-18MYMY3.0L TDV6 equipped vehicles have a MIL and Restricted Performance on the instrument cluster and P0234-77...
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stored in the PCM
Quiescent battery drain due to TCU module.
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis,...
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leading to unnecessary replacement of the air suspension compressor. Please note that the DTCs do not generate an air suspension fault on the instrument cluster or display any vehicle symptoms.
A customer may report that one or more of the capacitive buttons on the lower Interactive Control Display Module (ICDM)...
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are activating involuntarily when not selected. Affecting InControl Touch Pro Duo infotainment systems only.
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis,...
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leading to unnecessary replacement of the air suspension compressor. Please note that the DTCs do not generate an air suspension fault on the instrument cluster or display any vehicle symptoms.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth, Voice commands...
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no longer work
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers...
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may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Both scenarios will be accompanied with Diagnostic Trouble Code (DTC) U2109-09 (Back up Battery Component Failures) stored in the TCU.
Variations of DTC P0087 are stored in the PCM for the fuel rail pressure sensor.
Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment...
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Master Controller (IMC) may show that the module is still not up to date.
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery.
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Initial diagnosis shows no fault found or no measurable quiescent drain.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth Voice commands...
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no longer work
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment...
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Master Controller (IMC) may show that the module is still not up to date.
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery.
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Initial diagnosis shows no fault found or no measurable quiescent drain.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth Voice commands...
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no longer work
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers...
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may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Both scenarios will be accompanied with Diagnostic Trouble Code (DTC) U2109-09 (Back up Battery Component Failures) stored in the TCU.
A customer may report one or more Body Control Module (BCM) outputs not functioning.
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Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
SOS Limited Functionality displayed on the Instrument Cluster (IC) and Multiple Diagnostic Trouble Codes (DTC?s) may be...
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stored in the Telematics Control Module (TCU). All or a combination of the following DTC?s may be present in the TCU: B1A56-11 - Antenna - Circuit short to ground (GSM antenna circuit short circuit to ground) B1A56-15 - Antenna - Circuit short to battery or open (GSM antenna circuit short circuit to power, open circuit, high resistance) B119F-01 - GPS Antenna - General electrical failure (Global positioning system antenna circuit short circuit to ground, short circuit to power) B119F-13 - GPS Antenna - Circuit open (Global positioning system antenna circuit open circuit, high resistance) SOS Limited Functionality may affect the TCU's ability to support the ECall function when required by the customer.
Customer may see message on the Instrument cluster stating "Air suspension not in customer mode" Technician finds...
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diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance mode
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard...
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when the steering is in the full lock position, such as during low-speed maneuvers and parking. Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) U2000-4B stored in the Rear Differential Control Module (RDCM).
Battery draining overnight
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...
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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement...
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module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard...
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when the steering is in the full lock position, such as during low speed maneuvers and parking. Upon further diagnosis, the technician may find Diagnostic Trouble Code (DTC) U2000-4B stored in the Rear Differential Control Module (RDCM).
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard...
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when the steering is in the full lock position, such as during low-speed maneuvers and parking. Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) U2000-4B stored in the Rear Differential Control Module (RDCM).
Battery draining overnight
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...
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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement...
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module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard...
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when the steering is in the full lock position, such as during low speed maneuvers and parking. Upon further diagnosis, the technician may find Diagnostic Trouble Code (DTC) U2000-4B stored in the Rear Differential Control Module (RDCM).
Issue: A customer may report that intermittently a ?Low battery warning? message is displayed on the Instrument Cluster...
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message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. In addition a clicking noise may be heard from the Rear Junction Box when the ignition is switched on.
Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front...
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(HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank screen.
The suspension warning lamp may be illuminated on the Instrument Cluster and the air suspension system may not raise or lower.
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Upon further diagnosis, the Technician may find Diagnostic Trouble Code (DTC) C1A13-64 stored in the Chassis Control Module (CHCM).
Issue The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder.
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The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with the ATCM
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual...
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section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
Is there a known reason or resolution for the extended time required for performing the N124 service action.
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We have had multiple accounts in which the IPC goes through as designed and upon conclusion of the post validation, the module flash procedure promptly restarts but takes 2 hours too complete.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may display an Adaptive...
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Damping (AD) warning message on the Instrument Cluster (IC). Investigations have identified that Diagnostic Trouble Code (DTC) U3000-04 may be stored in the Chassis Control Module (CHCM), leading to the warning message being displayed within the IC. The warning message will remain present until the ignition has been cycled 'OFF' and then 'ON' but will be displayed again until the update listed within the Diagnostic Procedure below is completed.
Customers report the ECO Stop/Start is not working.
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Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
The InControl secure system may incorrectly identify the vehicle as stolen after crossing an international border.
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This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred, they will be blocked from using various InControl features.
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message...
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center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message...
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center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message...
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center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message...
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center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle ...
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Range which may display an Adaptive Damping (AD) warning message on the Instrument Cluster (IC). Investigations have identified that Diagnostic Trouble Code (DTC) U3000-04 may be stored in the Chassis Control Module (CHCM), leading to the warning message being displayed within the IC. The warning message will remain present until the ignition has been cycled 'OFF' and then 'ON' but will be displayed again until the update listed within the Diagnostic Procedure of the Technical Bulletin below is completed.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may display an Adaptive...
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Damping (AD) warning message on the Instrument Cluster (IC). Investigations have identified that Diagnostic Trouble Code (DTC) U3000-04 may be stored in the Chassis Control Module (CHCM), leading to the warning message being displayed within the IC. The warning message will remain present until the ignition has been cycled 'OFF' and then 'ON' but will be displayed again until the update listed within the Diagnostic Procedure below is completed.
Issue: Unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
Issue: A customer may report that one or both of the messages "Suspension fault, Drive with care." or "Adaptive...
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dynamics fault" are displayed intermittently on the Instrument Cluster. Following diagnosis using Pathfinder the Diagnostic Trouble Code (DTC) U3000-04 ?Control Module System Internal Failure? is stored in the Chassis Control Module (CHCM). Concern applicable to 2017 MY vehicles only.
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure *...
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recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.
Issue: Land Rover has received reports where during diagnosis of the surround camera system the Diagnostic Trouble Code...
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(DTC) B12BD-31 "Rear Camera - No Signal" and or U1A4B-49 "Control Module Processor B - Internal Failure" stored in the Image Processing Module B (IPMB). The DTC is a false flagging code that can lead to incorrect diagnosis of any camera related issue reported by the customer.
Issue: A customer may report that there is a noticeable temperature difference between the left hand and right hand...
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Heating Ventilation Air Conditioning (HVAC) vents when the temperatures selected on the front integrated control panel are set to the same value. During diagnosis using Pathfinder it may be evident that there are no Diagnostic Trouble Codes (DTCs) stored in the (HVAC) module.
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected...
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Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
Issue: A customer may report that the fuel level display's low when the actual quantity of fuel in the tank is higher or possibly full.
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The Diagnostic Trouble Codes (DTCs) B1A75-11 Fuel Sender 1 and B1A76-11 Fuel Sender 2 will be present in the Body Control Module (BCM) if the concern appears. If the vehicle ignition is switched off for a period of time up to 2 minutes and then back on again, the fuel gauge reading will return to normal.
Issue: Some of the Body Control Module (BCM) functions are not available within 'Service' tab on PATHFINDER.
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For example Transportation Mode Enable. Or Deployable Side Steps Add/Remove function fails after SSM73100 (PATHFINDER fails to add Deployable Side Steps or displays an error when updating module software) has been referred to.
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been...
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manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
Issue: A retailer may experience a Telematics Control Module (TCU) failing activation during the Pre Delivery Inspection (PDI) routine.
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The failure will appear on the Jaguar Land Rover approved diagnostic tool during the ?Activate Telematics Control Module? .
Issue: A customer may report that the air suspension warning message is displayed intermittently on the Instrument Cluster.
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Following diagnosis using Pathfinder the diagnostic trouble Code (DTC) U3000-04 ?Control module System Internal Failure? is stored in the Chassis Control Module (CHCM)
Issue: A customer may report that the air suspension warning message is displayed intermittently on the Instrument Cluster.
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Following diagnosis using Pathfinder the diagnostic trouble Code (DTC) U3000-04 ?Control module System Internal Failure? is stored in the Chassis Control Module (CHCM).
Issue: A customer may report that the fuel level displays low when the quantity of fuel in the tank is higher or possibly full.
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The Diagnostic Trouble Codes (DTCs) B1A75-11 Fuel Sender 1 and B1A76-11 Fuel Sender 2 will be present in the Body Control Module (BCM) if the concern appears. If the vehicle ignition is switched off for a period of time up to 2 minutes and then back on again, the fuel gauge reading will return to normal.
Issue: Land Rover has received reports where during diagnosis of the surround camera system the Diagnostic Trouble Code...
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(DTC) B12BD-31 ?Rear Camera - No Signal? and or U1A4B-49 ?Control Module Processor B ? Internal Failure? stored in the Image Processing Module B (IPMB). The DTC is a false flagging code that can lead to incorrect diagnosis of any camera related issue reported by the customer.
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected...
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Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
Issue: A customer may report that the fuel level display's low when the actual quantity of fuel in the tank is higher or possibly full.
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The Diagnostic Trouble Codes (DTCs) B1A75-11 Fuel Sender 1 and B1A76-11 Fuel Sender 2 will be present in the Body Control Module (BCM) if the concern appears. If the vehicle ignition is switched off for a period of time up to 2 minutes and then back on again, the fuel gauge reading will return to normal.
Issue: Some of the Body Control Module (BCM) functions are not available within 'Service' tab on PATHFINDER.
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For example Transportation Mode Enable. Or Deployable Side Steps Add/Remove function fails after SSM73100 (PATHFINDER fails to add Deployable Side Steps or displays an error when updating module software) has been referred to.
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been...
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manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
Issue: CHCM (Chassis Control Module / Integrated Suspension Control Module) software being updated when not required.
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed...
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Affected Vehicle Range require a Deployable Towbar Control Module (DTCM) software update to address deployable side steps which do not stow and, in some cases, the deployable side step system turning itself 'OFF'.
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which require a...
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Deployable Towbar Control Module (DTCM) software update to address deployable side steps which do not stow and, in some cases, the deployable side step system turning itself 'OFF'.
Issue: A customer may report that the fuel level displays low when the quantity of fuel in the tank is higher or possibly full.
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The Diagnostic Trouble Codes (DTCs) B1A75-11 Fuel Sender 1 and B1A76-11 Fuel Sender 2 will be present in the Body Control Module (BCM) if the concern appears. If the vehicle ignition is switched off for a period of time up to 2 minutes and then back on again, the fuel gauge reading will return to normal.
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which...
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may have been manufactured away from process and in some cases the Personal Subscriber Identity Module (PSIM) card Integrated Circuit Card Identifier (ICCID) number has not been recorded in line with the correct process. As a result, the customer may experience concerns with the Wi-Fi not connecting, real time traffic updates with other navigation features not working, and no activation e-mail from AT&T confirming the free trial period has started.
Issue: A customer may report that there is a noticeable temperature difference between the left hand and right hand...
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Heating Ventilation Air Conditioning (HVAC) vents when the temperatures selected on the front integrated control panel are set to the same value. During diagnosis using Pathfinder it may be evident that there are no Diagnostic Trouble Codes (DTCs) stored in the (HVAC) module.
Issue: A customer may report that during the first ignition cycle after pairing their phone to the vehicle the Touch...
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Screen displays the phone name as it?s Bluetooth MAC address, e.g 56:DA:12:CB:85:06. This will change to the normal phone friendly name e.g ?Work phone? at the next ignition cycle. This scenario normally occurs when using an I Phone with IOS 10 loaded and certain Android phones.
DTC B0002-56 logged in the restraint control module
Other
122 bulletinsSmart Key Deactivated message on instrument cluster and unable to start their vehicle
Low speed front end driveline clunk - V8
Low speed front end driveline clunk - V8
LOW SPEED FRONT END DRIVELINE CLUNK
LOW SPEED FRONT END DRIVELINE CLUNK
DEPLOYABLE TOW BAR WILL NOT DEPLOY OR STOW.
Driveline Noise or Vibration
Lack/Loss of Power
Lack/Loss of Power
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
ACCESSORY DASHBOARD CAMERA INOPERATIVE
A customer may report a rattle tyle noise from the front seat base area.
A customer may report that the 2nd row seat does not recline.
A customer may report that the load through center seat does not fold properly
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
A customer may report a rattle tyle noise from the front seat base area.
A customer may report that the 2nd row seat does not recline.
A customer may report that the load through center seat does not fold properly.
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Technical Bulletin: Fixed Side Step 'Rattle' Noise onwards
Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
Oil Level Gauge (Dipstick) markings incorrect.
Oil Level Gauge (Dipstick) markings incorrect.
WIFI NETWORKS NOT FOUND
Connectivity functions are no longer working.
Key remote functions and/or passive entry stopped working.
A customer may report a rattle noise coming from the front seat area.
There is a fluid leak on the ground.
Unable To Configure Accessory Fit Deployable Side Steps
RESCINDED - Second Row Seating Center Arm Rest Operating Handle Adrift/Broken - RESCINDED
InControl Touch Pro features may not function as expected.
Electronic feature group.
Pivi IP27.1 (OS 2.0.6)
TCU v19.2
Pivi IP27.2 (OS 2.0.6)
TCU v19.2
Attachment for SSM73628
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
Unable to activate telematics at PDI
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
Customer complains of Judder and vibration noise from the Transfer box.
Range Rover (L405), Range Rover Sport (L494), Discovery (L462), V8 S/C 5.0L PETROL and V8 N/A 5.0L PETROL Electronic...
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Locking Rear Differentials - Noisy
Active Stabilization System - Rattle/Clunk Noise on Uneven Road Surfaces
A customer may report a hum/ groan type noise in the cabin when coming from under the vehicle.
A customer may report a hum/ groan type noise in the cabin when coming to a stop.
Restricted Performance is on the Instrument Cluster.
Web Browser functionality is not available.
Voice control is not able to locate destination entry.
SOTA download does not complete first time through
The air flow from the front air vents has become reduced.
Incorrect DEF Quality & No Restarts in XXX Miles on the IPC
The auto stop/start system does not function as expected.
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where an...
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unexpected alarm activation (with the vehicle locked) occurs and/or the vehicle cannot be locked.
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
Auto Stop/Start System Not Functioning As Expected
InControl Touch Pro Inoperative
InControl Touch Pro Inoperative
There is a hesitation when accelerating from a stop or rolling stop The vehicle has a lag when pressing the gas then...
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will jump and accelerate
InControl Touch Pro Inoperative
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
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unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where...
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unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.
The Auto stop/start system may not function as expected.
SIM card does not latch in SIM slot or cannot be read.
SIM card does not latch in SIM slot or cannot be read.
RFA cannot communicate with SDD when programming as new
A customer may complain of a lack of power when accelerating from a ?rolling stop?
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a...
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drive cycle.
Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive...
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cycle.
A customer may complain of a no start condition
Damage/marking on the surface of the Instrument Cluster (IC) lens.
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
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including roller blind type load space cover housing and PVC blind material.
A customer may complain of a no start condition
Damage/marking on the surface of the Instrument Cluster (IC) lens.
A customer may complain of a lack of power when accelerating from a ?rolling stop?
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a...
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drive cycle.
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
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including roller blind type load space cover housing and PVC blind material.
A customer may complain of a lack of power when accelerating from a ?rolling stop?
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a...
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drive cycle.
Issue: A customer may report a concern that, when an external media source is connected to the In Car Entertainment...
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system using the relevant USB cable only, the device is not connecting to the vehicle.
Issue: Noise evident to the front of the vehicle at 10-40 MPH/16-64 KPH on a smooth road described as a groaning,...
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scraping or drone noise on vehicles produced within the following vin ranges ? LG Range Rover - LG000001 to LG351464, LW Range Rover Sport ? LW100000 to LW152017, LW Range Rover Sport - LW300000 to LW399999, LW Range Rover Sport - LW500000 to LW599999, LW Range Rover Sport - LW600000 to LW687306, LR Discovery ? LR000001 to LR017639
Dealers are reporting that the when conducting the initialisation procedure the Deployable Side Steps do not function.
The keyless entry system lock function may not operate or operates intermittently.
Damage/Marking On The Surface Of The Instrument Cluster (IC) Lens
Issue: Customer reports that, intermittently, the vehicle will not crank.
The keyless entry system lock function may not operate or operates intermittently.
The Auto Stop/Start system may be inoperative.
Presentation from Dealer Shop Foreman Conference Call
Situation: The keyless entry system lock function may not operate or operates intermittently.
Situation: A creak noise from the front seat may be evident.
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
Issue: Customers are reporting the bonnet open signal is showing on the Instrument Cluster.
Situation: A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
Incontrol Touch Pro features may not function as expected
Squeak/rubbing noise from front right of vehicle while driving
Incontrol Touch Pro features may not function as expected
A Pillar moulding may be adrift
Issue: Customer reports that the vehicle speed will not go above 44Mph (70Kph).
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected...
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Vehicle Range which may have been manufactured away from process and as a result the folding top echanism may foul on the folding top fabric while in the stowed position.
Issue: Customers have complained that the voice recognition does not recognise their command using the ?say what they see/Say a Command? function.
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Accents and regional dialects are not being recognised.
New Remote Function Actuator (RFA) cannot communicate with SDD when programming as new
Issue: The WIFI SIM Card cannot be activated at PDI on a select number of VIN's - see below.
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which...
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may have been manufactured away from process and as a result the folding top mechanism may foul on the folding top fabric while in the stowed position.
Issue: Customer reports that the vehicle speed will not go above 44Mph (70Kph).
SITUATION: The air blowing through the ?A? pillar air vents may be noticeably cooler than the air blowing through any...
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other air vents, affecting the ability to set a constant comfortable temperature in the passenger compartment.
SITUATION: A creak noise from the front seat may be evident.
Issue: Customer may report that restart by use of the Stop/Start button is required following an Auto Stop.
Unable to check the oil level via instrument cluster
Water visible in cabin
Customer may receive call from their own phone number
SIM CARD DOES NOT LATCH IN SIM SLOT OR CANNOT BE READ
TCU FAILS ACTIVATION DTC U2109-09
ISSUE: FRONT TOWING EYE COVER IS LOOSE / INCORRECTLY FITTED
Infotainment
122 bulletinsThis extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year...
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from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...
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agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
Infotainment Master Controller (IMC) Extended Warranty
Infotainment Master Controller (IMC) Extended Warranty
These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...
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agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may...
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provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
Coolant Low warning displayed in the Instrument Cluster
Navigation voice guidance no longer operational after latest NGI update
Voice guidance concerns when using Apple CarPlay.
Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...
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Waze.
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance is not working with Apple CarPlay
Infotainment Updates
Update Apple Carplay Navigation Voice Guidance Not Heard
Infotainment Updates
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow...
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to respond or no functionality at all.
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
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a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down. ? 'DVD Disc Error' is displayed on the Touchscreen (TS) after a Digital Versatile Disc (DVD) is inserted.
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio...
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popping noise iOS13 Bluetooth improvements Additional improvements
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB),...
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specifically relating to reports of the touchscreen displaying Radio not available from vehicle start-up and continues for the entire drive.
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
XM radio is inop.
XM radio is inop.
Popping sound or crackling noise from the audio system while in use.
Pop Noise From Audio Output
Popping sound or crackling noise from the audio system while in use.
Customer may state there is no audio present or volume control.
Customer may state there is no audio present or volume control.
Customer may state there is a pop noise or crackle when playing the audio.
Popping sound or crackling noise from the audio system while in use.
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later...
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versions.
Popping sound or crackling noise from the audio system while in use.
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl Touch Pro? software in 2016-18MY...
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vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.
Popping sound or crackling noise from the audio system while in use.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a 2500 status.
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below...
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has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS...
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is not available? displayed on the instrument Cluster? due to activation failure.
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1.
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InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Navigation concern 4. Live and Web Browser concern 5. System Language concern
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ?...
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L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery:
Hood open' Warning Message Displayed On Instrument Cluster
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC)...
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from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
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Bluetooth the user may experience a connectivity issues.
Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October.
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As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) software should not be updated unless related to a reported customer concern.
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...
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inoperative
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ?...
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L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18MY ?Satellite radio false subscription message displayed on lower screen?. French/ English language mix on touch screen of NGI system in French language setting.
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC)...
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.The concern occurs when updating to phase 4.0 using PATHFINDER 180
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
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Bluetooth the user may experience a connectivity issues.
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system...
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can no longer provide Navigation destination entry via voice control.
Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...
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inoperative
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ?...
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L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18MY ?Satellite radio false subscription message displayed on lower screen?. French/ English language mix on touch screen of NGI system in French language setting.
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC)...
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.The concern occurs when updating to phase 4.0 using PATHFINDER 180
Hood open' Warning Message Displayed On Instrument Cluster
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC)...
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from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
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Bluetooth the user may experience a connectivity issues.
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
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Bluetooth the user may experience a connectivity issues.
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system...
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can no longer provide Navigation destination entry via voice control.
Hood open' Warning Message Displayed On Instrument Cluster
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC)...
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from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
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Bluetooth the user may experience a connectivity issues.
Issue: This SSM is for a ?No Audio? symptom on the Meridian Surround Sound System.
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The surround sound system can be recognised in the Audio Settings menu. If you have a Meridian Surround Sound System then you will be able to see the surround sound modes as shown in the yellow box in ?Attachment 1?.
Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using...
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left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) there is no response from touch screen and audio output remains distorted. The DTC B14D3-96 may also be stored in the Infotainment Master Controller (IMC) suggesting a radio tuner component internal failure.
Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
Issue: A customer may report a concern of no sound from the audio system, even when the volume is turned up.
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The Audio/Video button on touch-screen home page may also be greyed out.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle ...
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Range where the Instrument Cluster 'Distance to Service' message displays but then the kilometers/miles changes to dashes, resulting in customers seeing the message 'Service required in ---- -kilometers/miles?.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the Instrument Cluster...
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'Distance to Service' message displays but then the kilometers/miles changes to dashes, resulting in customers seeing the message 'Service required in ---- -kilometers/miles?.
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
Issue: Unexpected noise from Head-Up Display (HUD)
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
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a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down. ? 'DVD Disc Error' is displayed on the Touchscreen (TS) after a Digital Versatile Disc (DVD) is inserted.
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no...
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longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle ...
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Range where the Instrument Cluster 'Distance to Service' message displays but then the kilometers/miles changes to dashes, resulting in customers seeing the message 'Service required in ---- -kilometers/miles?.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the Instrument Cluster...
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'Distance to Service' message displays but then the kilometers/miles changes to dashes, resulting in customers seeing the message 'Service required in ---- -kilometers/miles?.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where depending on the type and style of driving that the vehicle is subjected to, the 'Service Required' message may be displayed on the Instrument Cluster (IC) at a distance less than that shown in the service interval plans. The software update within the Technical Bulletin listed below will separate the oil dilution counter from the time and distance service counter, allowing individual counter resets to be applied depending on the type of service completed.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where depending on the type...
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and style of driving that the vehicle is subjected to, the 'Service Required' message may be displayed on the Instrument Cluster (IC) at a distance less than that shown in the service interval plans. The software update within the Diagnostic Procedures will separate the oil dilution counter from the time and distance service counter, allowing individual counter resets to be applied depending on the type of service completed.
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow...
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to respond or no functionality at all.
Issue: Customers are having windscreen wipers replaced.
Issue: A customer may express a concern that the instrument cluster displays the cruise control value all the way down...
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to 10MPH or 10KPH but the cruise control value is not displayed on Head Up Display below 20MPH or 20KPH.
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed...
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Affected Vehicle Range may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel and not allowing users to select another channel. This issue is a result of having InControl Touch Phase 3.0 software previously installed on the vehicle.
Issue: A customer may report a concern that after a DVD is inserted in the Optical Disc drive on vehicles manufactured...
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with the In Control Touch Pro infotainment system the following message is shown intermittently: "Disc error - Check disc is clean and inserted correctly".
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may experience the...
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Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel and not allowing users to select another channel. This issue is a result of having InControl Touch? Phase 3.0 software previously installed on the vehicle.
Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with...
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InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.
Situation: On vehicles fitted with the InControl Touch? Information and Entertainment System, the system may...
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intermittently and without user input 'reset' -- the touchsceen will become blank and then display the Land Rover logo.
Incorrect symbols for 'Night Speed' and/or 'No Overtaking' may be displayed
Issue: During the software update and configuration of the Information Master Controller(IMC) and/or Information Slave...
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Controller (ISC, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?Variant Configuration? learn procedure during the software update. Error state 1: Rear screens stuck on Land Rover oval or black with backlight and IMC functional. Error state 2: Front screen showing Land Rover oval screen or black with backlight.
Issue When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using...
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left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) there is no response from touch screen and audio output remains distorted. The DTC B14D3-96 may also be stored in the Infotainment Master Controller (IMC) suggesting a radio tuner component internal failure.
Issue: During the software update and configuration of the Information Master Controller(IMC) and/or Information Slave...
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Controller (ISC, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?Variant Configuration? learn procedure during the software update. Error state 1: Rear screens stuck on Land Rover oval or black with backlight and IMC functional. Error state 2: Front screen showing Land Rover oval screen or black with backlight.
Issue: Customers may experience InControl Touch Pro not displaying audio track artwork on the Touch Screen (TS) when...
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using a Universal Serial Bus (USB) flash drive, Compact Disc (CD), external media storage device or Infotainment Master Controller (IMC) media library.
Issue: L538 & L550 vehicles 14MY Onwards with Active Driveline may exhibit a buzzing type noise from the driveline which...
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may be more noticeable at low speeds ie - cornering. This may or may not be accompanied by a 4WD error message displayed on the Instrument cluster message centre.
Issue: During the software update and configuration of the Information Master Controller(IMC) and/or Information Slave...
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Controller (ISC, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?Variant Configuration? learn procedure during the software update. Error state 1: Rear screens stuck on Land Rover oval or black with backlight and IMC functional. Error state 2: Front screen showing Land Rover oval screen or black with backlight.
Issue: A customer may report a concern that after a DVD is inserted in the Optical Disc drive on vehicles manufactured...
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with the In Control Touch Pro infotainment system the following message is shown intermittently: ?Disc error ? Check disc is clean and inserted correctly??.
Issue: During the software update and configuration of the Information Master Controller(IMC) and/or Information Slave...
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Controller (ISC, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?Variant Configuration? learn procedure during the software update. Error state 1: Rear screens stuck on Land Rover oval or black with backlight and IMC functional. Error state 2: Front screen showing Land Rover oval screen or black with backlight.
SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the...
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performance of the InControl Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) - lock up, audio loss ? Infotainment Master Controller (IMC) - resets, blank Screens, and poor system performance ? CD - ripping/ playback issues ? Camera - frozen camera image on screen when reverse selected and camera stability issues ? Media Player - crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on...
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the performance of the InControl Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: - Satellite Digital Audio Radio Service (SDARS) lock up, audio loss - Infotainment Master Controller (IMC) resets, blank screens, and poor system performance - CD ripping/playback issues - Camera stability issues when reverse selected - Media Player crash, library track select fails, USB source reliability - Phone and Bluetooth? - connection and contacts download issues
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the...
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performance of the InControl Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions:? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss ? Infotainment Master Controller (IMC) resets, blank Screens, and poor system performance ? CD ripping/playback issues ? Camera stability issues when reverse selected ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may experience the...
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Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel and not allowing users to select another channel. This issue is a result of having InControl Touch Phase 3.0 software previously installed on the vehicle.
Customers may have experienced infotainment poor performance/reliability
Issue: A customer may express a concern that the cruise control value is not displayed on Head Up Display below 20Mph or...
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20Kph even though the instrument cluster displays the cruise control value down to 10Mph or 10Kph.
SITUATION: On vehicles without a Head Up Display, a creak / rattle / chirp noise may be heard from the base of the...
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windshield / center of the Instrument Panel, near the center air vent.
Issue: 3.0 TDV6 Customer reports MIL on their instrument display.
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DTC Flagged P0404-77/84.
Situation: A 'Coolant Level Low' warning message may be displayed on the Instrument Cluster (IC).
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Upon further inspection, the coolant level in the coolant expansion tank is at the correct level (between the MIN and MAX indicator marks).
AEB Initialization' or 'AEB not Available' may be displayed in cluster
"ISSUE TOUCHSCREEN DIAGNOSTICS AND DTC B14AD-96 IS FLAGGED"
ISSUE: CUSTOMER MAY REPORT MIL (MALFUNCTION INDICATOR LIGHT) AND / OR A RESTRICTED PERFORMANCE WARNING ON THEIR INSTRUMENT DISPLAY.
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DTC'S MAY BE FLAGGED P0404-77/84, P042E-72 OR P042F-73.
AEB NOT AVAILABLE DISPLAYED ON MESSAGE CENTRE
SITUATION: THE HEAD UP DISPLAY (HUD) MAY TAKE A LONGER-THAN-EXPECTED PERIOD OF TIME TO DISPLAY IN HIGHER AMBIENT...
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TEMPERATURES.
Body & Paint
56 bulletinsFront / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the front or rear door latch does not operate as expected.
A customer may report that the front or rear door latch does not operate as expected.
Tailgate will not close due to anti-trap false signal
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
Technical Bulletin: Earth Stud Repair oin Aluminum Body Onwards
Malfunction Indicator Lamp (MIL) Illuminated on the Instrument Panel Cluster (IPC)
Tailgate. Cosmetic microcracking.
Cosmetic microcracking / surface cracks may be visible on the inside of the tailgate in the area of the hinge.
The tailgate may be incorrectly aligned and/or is contacting the D-pillar exterior trimpieces when closed.
The roof molding(s) may be loose / adrift.
A customer may report that the roof blind does not open smoothly or binds up / jams while operating.
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when...
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a door is opened/ closed.
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when...
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a door is opened/ closed.
Customers may report the removable recovery panel is loose incorrectly aligned.
Customers may report the removable recovery panel is loose incorrectly aligned.
A Customer may complain of one or more Smart Keys not working as expected with the vehicle.
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This could include: ?Smart Key not found? message on the Instrument Cluster ?Smart Key not recognised? message on the Instrument Cluster ?Smart Key deactivated? message on the Instrument Cluster Failure to unlock or lock all the doors when operating the Smart Key Poor range of the Smart key when operated.
Issue: Customers are reporting that side door latches do not operate correctly.
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Symptoms include latches that will not lock/will not unlock/will not open.
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file...
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which demonstrates the issue.
One or more power windows may be inoperative.
Issue: Customers are reporting that side door latches do not operate correctly.
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Symptoms include latches that will not lock / will not unlock / will not open.
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file...
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which demonstrates the issue.
One or more power windows may be inoperative.
Issue: Customers are reporting that side door latches do not operate correctly.
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Symptoms include latches that will not lock/will not unlock/will not open.
On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become...
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adrift.
Issue: Warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
Issue: Tunescan does not operate, scrolling window animation is constantly running.
Cosmetic microcracking / surface cracks may be visible on the inside of the tailgate in the area of the hinge.
Situation: The hands-free tailgate may unintentionally open during or after periods of rain (or similar occasions where...
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water has been applied to the rear of the vehicle) when the Smart Key is within 1.2m of the tailgate.
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be...
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bulging.
Situation: The hood exterior finisher may be loose or detached from the hood.
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Land Rover vehicles within the listed Affected...
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Vehicle Range where the rear quarter waist finishers may stand proud of the door waist finishers.
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles within the listed Affected...
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Vehicle Range where hood finisher may detach and the retaining clips must be replaced. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the rear...
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quarter waist finishers may stand proud of the door waist finishers.
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where hood finisher...
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may detach and the retaining clips must be replaced.
Issue: Customers are reporting a door rattle from one or more doors.
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed...
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Affected Vehicle Range which may have been manufactured away from process and, in some cases, a number of blanking seals have been omitted from the rear right wheel arch area.
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have been...
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manufactured away from process and, in some cases, a number of blanking seals have been omitted from the rear wheel arch area.
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which...
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may have been manufactured away from process and as a result, when the fabric roof is in the open position, there may be contact between the folds leading to a wear pattern or fraying being witnessed on the roof at the rear quarter and drip rail seam. The level of wear is dependent on the time that the roof has been in the open position. As this is a cosmetic concern that may cause customer dissatisfaction, the recommended rework must be undertaken at the earliest opportunity.
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which...
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may have been manufactured away from process and as a result, when the fabric roof is in the open position, there may be contact between the folds leading to a wear pattern or fraying being witnessed on the roof at the rear quarter and drip rail seam. The level of wear is dependent on the time that the roof has been in the open position. As this is a cosmetic concern that may cause customer dissatisfaction, the recommended rework must be undertaken at the earliest opportunity.
SITUATION: The front overhead console sunglasses holder may not open/close.
SITUATION: One or more power windows may be inoperative.
SITUATION: A wind noise at high vehicle speeds (110mph/176Km/h or above) may be evident from the roof opening panel...
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area.
SITUATION: The left and right door mirror glass may not return to its previously set position following a reverse dip...
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operation.
SITUATION: The 'A' Pillar finisher rubber may be adrift or a wind noise from the front windshield area may be evident.
Issue: Exterior rear view mirrors are being replaced unnecessarily.
Issue: It may be found that the rear window washer jets have no function, despite proper operation of the windshield...
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washer pump and fluid being present in the reservoir.
DOOR HANDLES ARE BEING RETURNED INCOMPLETE OR DISMANTLED
SITUATION: EITHER REAR SIDE DOOR MAY BE DIFFICULT TO OPEN.
SITUATION: COOLANT MAY BE EVIDENT LEAKING FROM ONE OR BOTH OF THE AUXILIARY RADIATORS BEHIND THE FRONT BUMPER.
SITUATION: THE ROOF MOULDING(S) MAY BE LOOSE / ADRIFT.
Steering
41 bulletinsSteering column multifunction switch.
A customer may report that the heated steering wheel does not heat up when selected.
Customer reports of steering wheel mis-alignment.
Customer reports of steering wheel mis-alignment.
Customer states the steering is heavier than expected.
There is an increased noise when turning the steering wheel and a notchy feel to the steering.
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This bulletin provides diagnostic advice in advance of changes to the TOPIx workshop manual.
Customer states the steering is heavier than expected.
Customer states the steering is heavier than expected.
Vehicle steering feel heavier than expected
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
A Customer may report the steering feels heavier then expected.
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
A customer may report the steering feels heavier than expected
A customer may report the steering feels heavier than expected
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
A Customer may report the steering feels heavier then expected.
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
A Customer may report the steering feels heavier then expected.
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
The steering wheel may exhibit a vibration / shimmy while driving.
Issue: Vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain...
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situations.
Issue: Vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain...
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situations.
SITUATION: A judder from the vehicle at low speeds when steering may be evident.
Situation: The steering wheel may exhibit a vibration / shimmy while driving.
Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent.
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The areas around the stitching and spokes, or the lower half of the steering wheel, may appear cooler than the rest of the wheel. The heated steering wheel is otherwise operating correctly, and no DTCs are stored.
Information button on steering column does not operate odometer menu
Inconsistent heat across steering wheel
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED...
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BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK.
Brakes
38 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
A customer may report that the adaptive speed control not available, intelligent emergency braking not available,...
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forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC).
A customer may report that the adaptive speed control not available, intelligent emergency braking not available,...
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forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC).
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range may have...
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been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. The message 'AEB' not available' will be displayed in the message center advising the owner/driver of the concern and that the feature is not available. The warning will remain present until switching the ignition 'OFF' and then 'ON', but will return until the Image Processing Module is updated.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured...
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away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. The message 'AEB' not available' will be displayed in the message center advising the owner/driver of the concern and that the feature is not available. The warning will remain present until switching the ignition 'OFF' and then 'ON', but will return until the Image Processing Module is updated.
The underhood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing,...
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and/or has a poor finish.
The Electric Park Brake (EPB) warning lamp may be illuminated, the 'Park Brake needs Calibration' message may be...
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displayed, and the EPB may not release.
On vehicles installed with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be...
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heard from the front brakes during low-speed driving forward/backward, the 'squeal' can be heard also during moderate brake pedal application at low speeds, until the vehicle comes to a stop. The 'squeal' noise may resonate at frequencies of around 7kHz and 8kHZ.
Issue: During a brake pad change it may become apparent that the brake pad pins have become corroded to the caliper...
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housing.
The EPB (Electric Park Brake) warning lamp may be illuminated, the 'Park Brake needs Calibration' message may be...
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displayed, and the EPB may not release. Upon further diagnosis, DTC (Diagnostic Trouble Code) C2007-72 and C2008-72 may be stored in the Anti-lock Brake System (ABS) Control Module.
The under hood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing,...
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and/or has a poor finish.
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of...
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the following DTC stored within the Anti-Lock Braking System (ABS) module. U0001-82 High Speed CAN Communication Bus - Alive/sequence counter incorrect / not updated
The under hood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing,...
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and/or has a poor finish.
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of...
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the following DTC stored within the Anti-Lock Braking System (ABS) module. U0001-82 High Speed CAN Communication Bus - Alive/sequence counter incorrect / not updated
On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise may be...
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heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle.
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EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle.
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EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
Squeak/Squeal Noise From Rear Brakes
Issue: Air-leak noise when brake pedal is pressed.
Issue: Air-leak noise when brake pedal is pressed.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range may have...
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been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. The message 'AEB' not available' will be displayed in the message center advising the owner/driver of the concern and that the feature is not available. The warning will remain present until switching the ignition 'OFF' and then 'ON', but will return until the Image Processing Module is updated.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured...
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away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. The message 'AEB' not available' will be displayed in the message center advising the owner/driver of the concern and that the feature is not available. The warning will remain present until switching the ignition 'OFF' and then 'ON', but will return until the Image Processing Module is updated.
The underhood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing,...
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and/or has a poor finish.
Situation: One or more of the following issues may be present from the rear brake system: * A "roan", "drone", "honk",...
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and/or "graunch" noise during light braking when reversing; most noticeable after an initial start in colder ambient temperatures * A high-pitched 'squeal' or 'squeak' noise during light braking at various speeds in both forward and reverse motion.
Situation: A noise from front brake system during light brake pedal application may be evident, mostly from cold start...
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in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
Issue: 15-17MY LR Discovery Sport (L550) and 16-17MY RR Evoque (L538) customers may complain of a 'Squeal' or 'Squeak'...
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from the front brake system with light brake applications during low speed driving or manoeuvring. The complaint is most noticeable when vehicles are initially driven from cold start in cold ambient temperatures and the noise generally dissipates when the brakes have warmed up.
Situation: On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal'...
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noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of...
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the following DTC stored within the Anti-Lock Braking System (ABS) module. U0001-82 High Speed CAN Communication Bus - Alive/sequence counter incorrect / not updated.
SITUATION: A noise from the front brake system during light brake pedal application may be evident, mostly from cold...
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start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
Situation: Corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or...
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vibration/judder while braking.
DESCRIPTION OF ISSUE: A potential issue has been identified on certain Land Rover vehicles within the listed Affected...
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Vehicle Range may have been manufactured away from process and, in some cases, the autonomous Emergency Braking (AEB) is not available. The message 'AEB' not available' will be displayed in the message center advising the owner/driver of the concern and that the feature is not available. The warning will remain present until switching the ignition 'OFF' and then 'ON', but will return until the Image Processing Module is updated.
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been...
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manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. The message 'AEB' not available' will be displayed in the message center advising the owner/driver of the concern and that the feature is not available. The warning will remain present until switching the ignition 'OFF' and then 'ON', but will return until the Image Processing Module is updated.
Issue: 15-17MY LR Discovery Sport (L550) and 16-17MY RR Evoque (L538) customers may complain of a 'Squeal' or 'Squeak'...
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from the front brake system with light brake applications during low speed driving or manoeuvring. The complaint is most noticeable when vehicles are initially driven from cold start in cold ambient temperatures and the noise generally dissipates when the brakes have warmed up.
Issue: During standard vehicle operation, it may be possible that customers driving RR Evoque or LR Discovery Sport...
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vehicles may observe noises from the braking system. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action.
Situation: On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise...
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may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
"SITUATION: ON VEHICLES FITTED WITH THE HIGH PERFORMANCE BRAKE SYSTEM (380MM DIAMETER FRONT BRAKE DISC), A 'SQUEAL'...
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NOISE MAY BE HEARD FROM THE FRONT BRAKES DURING LOW-SPEED, LIGHT-TO-MODERATE BRAKE PEDAL APPLICATION, UNTIL THE VEHICLE COMES TO A STOP."
HVAC & Climate
26 bulletinsAir Conditioning compressors premature failure due to incorrect run in procedure
A customer may report the air conditioning system is not cooling properly.
A customer may report the air conditioning system is not cooling properly.
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PAGE 2 TO SFCC_APR2021_46
A customer may report the air conditioning system is not cooling properly.
A customer may report that the air conditioning system is not cooling the cabin properly.
Air Conditioning (A/C) not blowing cool air into the cabin
A customer may report the air conditioning system is not cooling properly.
Air Conditioning Not Blowing Cool Air Into Cabin
A customer may report the air conditioning system is not cooling properly.
Issue: It is possible that if care is not taken when removing the spare wheel that the air supply unit (compressor) can...
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be damaged.
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle'...
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(blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15C or lower) ambient temperatures; ? Poor cooling performance of the Air Conditioning (A/C) system; and/or ? Warm, damp or musty smells coming from the vents.
A customer may report the air conditioning system is not cooling properly.
A customer may report that the HVAC system is not blowing cool air.
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element Poor Performance
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element Poor Performance
No airflow from the HVAC system.
No airflow from the HVAC system.
No airflow from the HVAC system.
A customer may report warm air instead of cool air from the air distribution and face vents when the air conditioning...
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system is in operation and low temperature selected.
A musty / mildew / damp odor from the climate control system may be evident when the Air Conditioning (A/C) system is...
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operated when the vehicle is started or after it has been parked for 4 or more hours.
A lack of cooling from the Air Conditioning (A/C) system may be evident.
Situation: In response to customer feedback on the performance of the InControl Touch Pro system, Jaguar Land Rover has developed a software upgrade.
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Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: * Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed * Infotainment Master Controller (IMC) resets, blank screens, and poor system performance * CD ripping/playback issues * Camera stability issues when reverse selected * Media Player crash, library track select fails, USB Source reliability * Phone and Bluetooth - connection and contacts download issues * Climate control fan symbol not visible when increasing/decreasing fan speed * The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen * Unable to access the seat massage auto function on the Touchscreen * 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.
Issue: A customer may express a concern of one or more of the following symptoms: * Cycling vent temperatures, blowing warm and then cold.
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* Misting up of the front, side or rear screen(s) in cool ambient air temperatures (less than 15C) * Poor cooling performance of the Air Conditioning (A/C) system * Warm, damp or musty smells coming from the vents
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the...
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performance of the InControl Touch Pro system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions:* Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed * Infotainment Master Controller (IMC) resets, blank screens, and poor system performance * CD ripping/playback issues * Media Player crash, library track select fails, USB Source reliability * Phone and Bluetooth - connection and contacts download issues * Climate control fan symbol not visible when increasing/decreasing fan speed * The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen * 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.
SITUATION: The air conditioning system may not cool properly.
SITUATION: The air conditioning system may not cool properly.
Software & Calibration
17 bulletinsREVERSE CAMERA GRID LINES MISSING AFTER IPMB UPDATE
InControl Touch Pro Wired Update
Software Update.
Software Update.
IMC Update 21A will not install
IMC 20C1 Software Release
IMC 20C1 Software Release
Issue: Following launch of Service Action N025/ N118/ N120 it is evident that L462 Discovery has been excluded.
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This is only a temporary position and will be included in a future update to the publications on TOPIx.
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
Not able to hear incoming calls with iPhone at 12.2 software.
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
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a software update designed to enhance the robustness of a range of system features and functions.
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
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a software upgrade designed to enhance the robustness of a range of system features and functions.
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
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a software upgrade designed to enhance the robustness of a range of system features and functions.
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped...
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with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
There have been enhancements made to the InControl Touch Pro (ICTP) programming routine for Symptom Driven Diagnostics (SDD).
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These enhancements include: ?Automatic routine retries within the application. ?Added time delays when required within the application. ?Improved messages within the application which give clear instruction. ?Automatic formatting of the USB Flash Drive.
"ISSUE DURING THE SOFTWARE UPDATE AND CONFIGURATION OF THE INFORMATION MASTER CONTROLLER(IMC) AND/OR INFORMATION SLAVE...
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CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE VARIANT CONFIGURATION LEARN PROCEDURE DURING THE SOFTWARE UPDATE."
Fuel System
16 bulletinsDIESEL ACCESSORY DRIVE BELT - DAMAGED/SNAPPED OR NOISY
DIESEL ACCESSORY DRIVE BELT - DAMAGED/SNAPPED OR NOISY
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid...
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(DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
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the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC).
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel...
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Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster (IPC).
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
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the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC).
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel...
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Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster (IPC).
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
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the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC).
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel...
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Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster (IPC).
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
The stainless steel exhaust finishers may be corroded/discolored.
Situation: The fuel tank may be difficult to fill.
Situation: A rattle noise from underneath the rear of the vehicle may be evident.
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Upon further inspection the exhaust system rear heat shield is found to be cracked.
Situation: A rattle noise from underneath the rear of the vehicle may be evident.
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Upon further inspection the exhaust system rear heat shield is found to be cracked.
SITUATION: The fuel tank may be difficult to fill.
Fuel level display low when tank is full
Lighting
15 bulletinsCosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
The Malfunction Indicator Lamp (MIL) may illuminate
There is moisture inside the headlamp lens
Malfunction Indicator Lamp
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward.
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SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom...
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Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, FK72-19H440-BF, Following models only affected: L538 Range Rover Evoque 14MY onwards, L550 Discovery Sport 15MY onwards, L494 Range Rover Sport 14MY onwards, L405 Range Rover 14MY onwards
Issue: The bonnet open warning light is on but the bonnet appears closed.
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This can cause the alarm to trigger or the vehicle to not lock.
Issue: Customer reports warning lamp illuminates combined with a message stating that only normal height is available.
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When interrogated with diagnostic equipment the following fault codes may be present: C1A20-64, C1131-92
Issue: The vehicle user may report that when selecting the access height mode the function does not operate correctly.
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Instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrument pack. This occurs when the vehicle lowers much more slowly than expected.
Issue: Customer reports warning lamp illuminates combined with a message stating that only normal height is available.
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When interrogated with diagnostic equipment the following fault codes may be present: C1A20-64, C1131-92
Issue: The vehicle user may report that when selecting the access height mode the function does not operate correctly.
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Instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrument pack. This occurs when the vehicle lowers much more slowly than expected.
Issue: The vehicle user may report that when selecting the access height mode the function does not operate correctly.
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Instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrument pack. This occurs when the vehicle lowers much more slowly than expected.
DESCRIPTION OF ISSUE A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range...
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which may exhibit condensation on the inside of the High Mounted Stop Lamp (HMSL).
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit...
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condensation on the inside of the High Mounted Stop Lamp (HMSL).
Transmission
15 bulletins8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
Customer states harsh shift, transmission warning lamp.
A 'Gearbox not in park' message may be displayed on the Instrument Cluster with the transmission in 'P' (PARK).
Customer complains about a creak, rattle or squeak noise from under the vehicle - Transmission undertray noisy.
Issue Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the...
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Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. ONLY DTCs P0715-64 and P0700-02 are stored in the Transmission Control Module (TCM) P0715-64 - Input/Turbine Shaft Speed Sensor "A" Circuit - signal plausibility failure P0700-02 - Transmission Control System (MIL Request) - general signal failure. If there are any other DTCs stored in the TCM they must be investigated and rectified prior to carrying out the instruction detailed in this SSM. Refer to the DTC index on TOPIx ? 100-00 General Information ? Diagnostic Trouble Code Index DTC: Transmission Control Module (TCM) NOTE ? The concern detailed in this SSM is applicable to 2017 and 2018 MY vehicles and typically occurs at low mileage (below 2500 miles/4000 kilometres) and affects vehicles fitted with the 8HP45 or 8HP70 automatic transmission.
A 'Gearbox not in park' message may be displayed on the Instrument Cluster with the transmission in 'P' (PARK).
A 'Gearbox not in park' message may be displayed on the Instrument Cluster with the transmission in 'P' (PARK).
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
No drive when the Transmission Control Switch (TCS) is in the Drive (D) position after an Auto Stop/Start.
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The Drive (D) lamp will flash on the TCS and a 'Re-select gear to manoeuvre' message will be displayed on the Instrument Cluster (IC).
Situation: A fluid leak from the transmission, poor shift quality, and/or transmission noise may be evident.
Situation: The steering wheel switches (volume, seek, OK/menu, mode, phone, voice) and transmission paddle shifters may...
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exhibit intermittent operation, causing one or more of the following issues: ? Audio volume does not adjust (up and/or down)? Radio 'seek' buttons do not operate ? Volume control buttons cause the radio station to change ? InControl system slow to operate (blank screen followed by the 'Land Rover' logo) ? Transmission paddle shifters do not operate ? Diagnostic Trouble Codes (DTC) U2013-02 and/or B1D21-13 stored
SITUATION: A 'Gearbox not in park' message may be displayed on the Instrument Cluster with the transmission in 'P'...
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(PARK).
Situation: Vehicle acceleration may be interrupted by a delay/hesitation in transmission gear selection.
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A four-second delay in acceleration occurs when a fifth-gear downshift is requested when the accelerator pedal is in the depressed position at low vehicle speeds, during warm up when the ambient temperature is 39F / 4C and lower.
Transmission leak, poor shift quality, and/or noise
SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED.
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UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE IS RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PROPERLY.
Suspension
12 bulletinsVehicles may have been manufactured with incorrect rear supension left and right upper control arm bolts.
Rear wheel upper control arms.
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Incorrect fixings installed.
Issue: Following replacement of front Air Struts Dealers / Customer may report a noise or a vehicle lean error state.
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On investigation the front Air Spring is found to be misaligned and damaged.
A customer may report a suspension fault message displays on the instrument panel cluster.
Noise From Dynamic Suspension
Air suspension compressor being replaced for an E Chamber failure.
Suspension Warning Lamp Illuminated With DTC C1A13-64 Stored
Suspension Warning Lamp Illuminated With DTC C1A13-64 Stored
Suspension Warning Lamp Illuminated With DTC C1A13-64 Stored
RE: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
Issue: Suppliers of the Range Rover Evoque (L538) front and rear Dynamic Suspension dampers have identified a defect in...
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the manufacturing process whereby some components may not have been fully assembled during certain build periods. It is possible that a number of components manufactured during this build period may have been sent to Neovia for use in Service as JLR approved replacement parts. Components supplied for volume production at JLR manufacturing plants are not affected by this issue.
Front wheel bearing may be contaminated
Pre-Delivery & Maintenance
9 bulletinsThis Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions.
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Please refer to the following publications on TOPIx for the latest details. Land Rover SSM #73635
Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks.
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Upon further inspection no faults are found with the returned roll bars.
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks.
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Upon further inspection no faults are found with the returned roll bars.
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks.
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Upon further inspection no faults are found with the returned roll bars.
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks.
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Upon further inspection no faults are found with the returned roll bars.
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to...
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be ?No Fault Found? during part return analysis.
The 'Service Required' warning text will not appear on the Instrument Cluster (IC) if a vehicle has reached its service...
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point.
SCR monitoring service app does not work correctly
Tires & Wheels
7 bulletinsIssue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment.
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We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR (L405), RRS (L494), Discovery (L462), and Velar (L560).
Hybrid & EV
6 bulletinsMHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
Air Bags & Safety
2 bulletinsA customer may report that the SRS warning lamp is illuminated.
A customer may report that the SRS warning lamp is illuminated.