2015 Land Rover Range Rover TSBs
718 Technical Service Bulletins across 17 categories
Categories
Engine
165 bulletinsEngine Will Crank, No Start When At Operating Temperature
Engine Will Crank, No Start When At Operating Temperature
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
3.0L AJ126 Misfire on New Replacement or REMAN units.
ENGINE MISFIRE
Technical Bulletin: Knock Sound From Front Suspension (Onwards)
Technical Bulletin: Knock Sound From Front Suspension (Onwards)
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Intermittent Engine Non Start After An Eco Stop Start Event
Technical Bulletin: Engine May Not Re-start when selecting reverse During ECO STOP/START Event 2015 Onwards
INGENIUM I6 3.0L Petrol - PCV Cover Valve Poor Idle
Range Rover vehicles TPMS valve performance - A number of instances have been reported where a loss of pressure in tyres...
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has been observed with associated Tyre Pressure Monitoring System (TKPMS) warning messages. Customers and retailers have been unable to re-
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the...
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engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and Oxygen (O2) sensor performance-related Diagnostic Trouble Codes (DTC) may be stored in the Powertrain Control Module (PCM).
Click noise from starter motor at freezing temperatures.
The engine is running rough.
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There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
The Check Engine MIL is illuminated.
Oil leak from underneath the vehicle.
The customer may complain of an excessive delay for cold air to come out of the face vents on engine start up
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check...
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Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
Oil leak from underneath the vehicle.
Oil leak from underneath the vehicle.
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve.
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Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
The Check Engine Lamp is on and the vehicle is running rough.
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DTCs vary, may include P2187-00, P2189-00, P013E-00,P014E-00. Fuel trims near limit when engine is at idle speed.
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
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flashing (see attachment) with engine off
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
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flashing (see attachment) with engine off
Seat height operates in increments and seat memory function will not work after replacement of seat height motor.
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Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
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flashing (see attachment) with engine off
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
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flashing (see attachment) with engine off
Seat height operates in increments and seat memory function will not work after replacement of seat height motor.
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Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
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flashing (see attachment) with engine off
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
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flashing (see attachment) with engine off
A humming noise may be evident from the engine at idle.
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan.
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Engineering would like to investigate the root cause as to these concerns
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan.
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Engineering would like to investigate the root cause as to these concerns
The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing...
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seam.
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat...
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housing seam.
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface.
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The sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel remains on a smooth surface.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required'...
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message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed.
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic...
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Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM).
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
A squeak, creak, and/or a knocking noise from the front of the vehicle may be evident when driving over rough terrain.
A squeak, creak, and/or a knocking noise from the front of the vehicle may be evident when driving over rough terrain.
Issue: The customer may experience a Check Engine Light on the instrument cluster and DTC, P2002, stored in the PCM in...
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isolation.
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat...
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housing seam.
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface.
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The sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel remains on a smooth surface.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required'...
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message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed.
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic...
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Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM).
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
A customer may complain of a coolant leak from the vehicle.
A squeak, creak, and/or a knocking noise from the front of the vehicle may be evident when driving over rough terrain.
A squeak, creak, and/or a knocking noise from the front of the vehicle may be evident when driving over rough terrain.
Issue: The customer may experience a Check Engine Light on the instrument cluster and DTC, P2002, stored in the PCM in...
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isolation.
A customer may complain of a coolant leak from the vehicle.
A squeak, creak, and/or a knocking noise from the front of the vehicle may be evident when driving over rough terrain.
Issue: Oil leaking between the automatic transmission and transfer case which is currently being misdiagnosed leading to repeat repairs, i.e.
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leaks incorrectly being identified as coming from the rear transmission oil seal or sump. Oil weeps through the aluminium of the casing in the base of the pocket around where the steel D clutch tube is embedded, refer to attached file.
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble...
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Code (DTC) P132B-77 stored in the Powertrain Control Module (PCM).
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required'...
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message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed. In addition, the latest Powertrain Control Module (PCM) software has introduced a concern relating to the ability to reset the service message indicator. The latest IC software will rectify these concerns.
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface.
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The sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel remains on a smooth surface.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required'...
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message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed. In addition, Powertrain Control Module (PCM) software introduced a concern relating to the ability to reset the service message indicator. The latest IC software will rectify these concerns.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required'...
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message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed. In addition, the latest Powertrain Control Module (PCM) software has introduced a concern relating to the ability to reset the service message indicator. The latest IC software will rectify these concerns.
Issue: Customer may report a driveline noise during re-application of throttle at low speed.
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This concern can be described as Shock/Clunk, Tip In Clonk. The concern is specific to vehicles fitted with Euro 5 AJ126 Supercharged engine only.
The Terrain Response system may not operate as expected when in 'Auto' mode by not automatically selecting the correct driving mode.
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As the driving mode changes, the transmission may downshift, the engine Revolutions Per Minute (RPM) may also increase, and/or the 'Auto Stop/Start OFF' warning indicator may illuminate on the Instrument Cluster (IC).
Issue: Dynamic Response fluid leaking from the reservoir cap and / or suspension fault warning on the Instrument Pack...
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with the following Diagnostic Trouble Codes (DTCs) C1119-09, C1B11-62, C1046-91, C104A-94, C104B-94, C104C-94, C1049-94 stored in the Dynamic Response Control Module (DRCM). Claims are being received where ARC system components (reservoir, reservoir cap, reservoir suction hose, reservoir return hose and DRS Valve block) are being replaced, when a manual bleed should resolve the issue.
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the...
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Transmission internal differential right output half shaft.
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the...
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Transmission internal differential right output half shaft.
Issue: Customer has observed 'Check Engine Light' - also known as 'Engine Malfunction Indicator Lamp (MIL)' -...
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illuminated in the instrument cluster & DTC P2096-00 and/or P2097-00 is evident in the PCM. A concern in the PCM diagnostic software has been discovered, which when combined with a specific customer drive cycle can lead to the false flagging of this DTC. Exhaust system leaks outside design specification can increase the likelihood of repeat failures.
Situation: A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated.
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The Diagnostic Trouble Code (DTC) that may be logged include P0016, P0017, P0026, or P0341.
Concern: L359 and L538, 12MY onwards with 2.0GTDi engines, a warning indicator may illuminate on the IP (Instrument...
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Pack) for low coolant level and coolant visible on the ground at the front area of the engine bay. On inspection, the coolant leak is from the radiator.
Customers may see a warning indicator illuminate on the IP (Instrument Pack) for low coolant level and coolant may be...
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visible on the ground at the front area of the engine bay.
Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on LTB00482v7 & LTB00669v2
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the...
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Transmission internal differential right output half shaft.
ENGINE Misfires/mil illuminated with coolant temperature 75 C or lower
DESCRIPTION OF ISSUE: An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle...
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Range which will not display the 'Service Required' message on the Instrument Cluster, when starting the engine by depressing the brake pedal and pressing the engine START/STOP button, if/when a vehicle has reached its service interval. The message will display when switching the ignition only 'ON' (engine OFF) by pressing the engine START/STOP button and NOT depressing the brake pedal.
SITUATION: A humming noise may be evident from the engine at idle.
Issue: Evoque or Discovery Sport 2.0L gasoline engines - the customer reports Check Engine Lamp.
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DTC P0316-00 is present, Misfire detected on start-up (First 1000 revolutions).
SITUATION: When selecting reverse (R) during certain situations when an AUTO Stop/Start action is occurring, the engine...
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may not re-start and the ignition will turn off.
Issue: JLR is investigating 3.0L Supercharger noise.
Engine MIL Illumintaed with DTC P2096-00 or P2097-00 stored
Knock noise from front air springs
"ISSUE A SIGNIFICANT NUMBER OF TSS MOTORS HAVE BEEN REPLACED UNDER WARRANTY, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS...
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MANY ARE DEEMED AS NO FAULT FOUND. IT IS POSSIBLE DURING AN ECO STOP START THAT THE VEHICLE DOES NOT RE-START. CAUSE INCORRECT DIAGNOSIS."
ISSUE: OIL LEAKING BETWEEN THE AUTOMATIC TRANSMISSION AND TRANSFER CASE WHICH IS CURRENTLY BEING MISDIAGNOSED LEADING TO REPEAT REPAIRS, I.E.
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LEAKS INCORRECTLY BEING IDENTIFIED AS COMING FROM THE REAR TRANSMISSION OIL SEAL OR SUMP.
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT...
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TO AN EVAPORATIVE EMISSION (EVAP) FAULT STORED IN THE POWERTRAIN CONTROL MODULE (PCM).
SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE...
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DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON.
SITUATION: A CLATTERING / 'KNOCK' / 'RATTLE' NOISE MAY BE HEARD FROM THE ENGINE.
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE...
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(ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED.
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UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE CODE (DTC), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM).
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY...
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ENGAGED WHEN COMING TO A STOP OR IMMEDIATELY AFTER AN AUTOMATIC ENGINE RESTART (WHEN INTELLIGENT STOP/START IS ACTIVE). THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASE OF THE BRAKE PEDAL (NOTE. DTC P162F-00 MAY BE STORED IN THE ENGINE CONTROL MODULE [ECM]).
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
"SITUATION: A 'KNOCK' SOUND FROM ONE OR BOTH FRONT AIR SPRINGS WHEN TRAVELING OVER SPEED BUMPS AT LOW SPEED MAY BE EVIDENT.
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UPON DIAGNOSIS, INCLUDING REMOVAL OF THE AIR SPRING AND INVERTING IT FOR A PERIOD OF APPROXIMATELY ONE MINUTE, HYDRAULIC FLUID IS FOUND TO FLOW FROM THE AIR SUSPENSION PIPE 'VOSS' CONNECTOR."
"DURING EXTREMELY COLD WEATHER (BELOW 5F / -15C) DIESEL ENGINES CAN EXPERIENCE DIFFICULTIES WITH STARTING DUE TO FUEL...
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STARVATION."
CLICK NOISE FROM STARTER MOTOR AT FREEZING TEMPERATURES
"ISSUE: CUSTOMERS MAY REPORT THE ENGINE MANAGEMENT LIGHT (MIL) IS ILLUMINATED WITH THE POSSIBILITY OF A NO ENGINE...
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RESTARTS IN XXX MILES/KM, DIESEL EXHAUST FLUID DOSING MALFUNCTION WARNING MESSAGE DISPLAYED WITHIN THE INSTRUMENT CLUSTER MESSAGE CENTRE AND DTCS P20E8-84/85 AND P2BAE/P2BAF STORED IN THE PCM (POWERTRAIN CONTROL MODULE). NOTE: IF OTHER CODES ARE STORED IN THE PCM THEY MUST BE INVESTIGATED AND RESOLVED BEFORE FOLLOWING THE ADVICE DETAILED IN THIS SSM. CAUSE: THE SYSTEM HAS DETECTED A PRESSURE DEVIATION IN THE DEF (DIESEL EXHAUST FLUID) INJECTION SYSTEM."
"ISSUE: CRANKSHAFT/CRANKSHAFT BEARING FAILURE 3.0 TDV6 DIESEL ENGINE.
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ENGINE MAKES A LOUD RUMBLING/KNOCKING SOUND WHEN RUNNING WHICH WORSENS AS THE ENGINE IS PLACED UNDER LOAD. CAUSE: ROTATION OF MAIN BEARING SHELLS."
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P068A-00...
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STORED IN THE POWERTRAIN CONTROL MODULE (PCM) CAUSE: THIS MAY BE CAUSED BY A PCM SOFTWARE ISSUE (CPU RESPONSE TIME ERROR DURING VEHICLE SHUTDOWN PROCEDURE)."
"ISSUE: A CUSTOMER MAY REPORT THAT DURING CERTAIN DRIVING MANOEUVRES THERE IS A GROAN NOISE FROM THE SUSPENSION THAT LASTS APPROXIMATELY 1 SECOND.
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THE MAIN DRIVING MANOEUVRES ASSOCIATED WITH THIS ARE: 1. STEERING RIGHT AND THEN HITTING A BUMP/RIDGE IN THE ROAD VERY SOON AFTER. 2. STEERING TO THE RIGHT AND THEN SHARPLY STEERING TO THE LEFT. CAUSE: THIS IS CAUSED BY THE FLUID MOVING WITHIN THE DYNAMIC RESPONSE VALVE BLOCK COMBINED WITH RAPID SYSTEM PRESSURE CHANGES."
"ISSUE: A CUSTOMER MAY REPORT THAT DURING CERTAIN DRIVING MANOEUVRES THERE IS A GROAN NOISE FROM THE SUSPENSION THAT LASTS APPROXIMATELY 1 SECOND.
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THE MAIN DRIVING MANOEUVRES ASSOCIATED WITH THIS ARE: 1. STEERING RIGHT AND THEN HITTING A BUMP/RIDGE IN THE ROAD VERY SOON AFTER. 2. STEERING TO THE RIGHT AND THEN SHARPLY STEERING TO THE LEFT. CAUSE: THIS IS CAUSED BY THE FLUID MOVING WITHIN THE DYNAMIC RESPONSE VALVE BLOCK COMBINED WITH RAPID SYSTEM PRESSURE CHANGES."
"ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED...
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TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. CUSTOMERS AND RETAILERS HAVE BEEN UNABLE TO RE-INFLATE AND MAINTAIN SERVICE PRESSURES DUE TO LEAKAGE FROM THE TPMS VALVES. ISSUE MAY AFFECT: 15MY AND 16MY RANGE ROVER EVOQUE, DISCOVERY SPORT, RANGE ROVER (ALL NEW), DISCOVERY 4/LR4, RANGE ROVER SPORT VEHICLES. CAUSE: RETAILER TECHNICIANS HAVE OBSERVED TPMS VALVES WHERE THERE IS EVIDENCE OF AIR LOSS OR LEAKAGE FROM THE BASE OF THE VALVE STEM OR THROUGH THE TPMS VALVE CORE ."
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P068A-00...
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STORED IN THE POWERTRAIN CONTROL MODULE (PCM) CAUSE: THIS MAY BE CAUSED BY A PCM SOFTWARE ISSUE (CPU RESPONSE TIME ERROR DURING VEHICLE SHUTDOWN PROCEDURE)."
"SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
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CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE ACCESSORY DRIVE BELT IDLER PULLEY BEARING."
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE.
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THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE."
"ISSUE: CUSTOMERS MAY REPORT THE ENGINE MANAGEMENT LIGHT (MIL) IS ILLUMINATED WITH THE POSSIBILITY OF A NO ENGINE...
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RESTARTS IN XXX MILES, DIESEL EXHAUST FLUID DOSING MALFUNCTION WARNING MESSAGE DISPLAYED WITHIN THE INSTRUMENT CLUSTER MESSAGE CENTER AND DTCS P208B-00/P2BAE-00/P2BAF-00 STORED IN THE PCM (POWERTRAIN CONTROL MODULE) CAUSE: AIR IN THE SYSTEM."
"ISSUE: LAND ROVER HAVE BEEN RECEIVING A NUMBER OF REPORTS DETAILING AN EXTERNAL OIL LEAK FROM THE SECONDARY...
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TURBOCHARGER ON VEHICLES EQUIPPED WITH THE 3.0 TDV6 ENGINE LEADING TO TURBOCHARGER REPLACEMENTS. CAUSE: ENGINE LEAKING OIL FROM VARIOUS OTHER AREAS."
"DESCRIPTION TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED POWERTRAIN CONTROL...
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MODULE (PCM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE."
"SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE...
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(ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: THE CLIMATE CONTROL BLOWER MOTOR MAY INTERMITTENTLY CUT OUT WHEN SET TO MAXIMUM.
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CAUSE: THIS MAY BE CAUSED DUE TO THE POTENTIAL FOR THE BLOWER MOTOR TO HIT THE UPPER LIMIT FOR CURRENT AND CUT OUT WHEN THE CLIMATE CONTROL IS ON MAXIMUM OR IF THE BLOWER MOTOR IS MANUALLY PUT TO MAXIMUM. THE ISSUE IS INTERMITTENT BECAUSE IT IS HIGHLY DEPENDENT ON THE STATE OF CHARGE OF THE BATTERY AND THE INPUTS TO THE SYSTEM. BLOWER MOTOR OPERATION CAN BE RESET BY EITHER CYCLING THE IGNITION OFF/ON OR BY CYCLING THE CLIMATE CONTROL OFF/ON MANUALLY."
"SITUATION: WHEN SELECTING REVERSE (R) DURING CERTAIN SITUATIONS WHEN AN ECO STOP/START ACTION IS OCCURRING, THE ENGINE...
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MAY NOT RE-START AND THE IGNITION WILL TURN OFF. CAUSE: THIS MAY BE CAUSED BY AN ANTI-LOCK BRAKING SYSTEM (ABS) SOFTWARE, WHICH UNDER VERY SPECIFIC CIRCUMSTANCES CAN CAUSE THIS ISSUE TO OCCUR."
"SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS...
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INVOLUNTARILY ENGAGED WHEN COMING TO A STOP OR IMMEDIATELY AFTER AN AUTOMATIC ENGINE RESTART (WHEN INTELLIGENT STOP/START IS ACTIVE)."
"ISSUE: CUSTOMERS MAY REPORT THAT THE POWERFOLD DOOR MIRRORS WILL NOT POWERFOLD OR ARE LOOSE -SEE ATTACHED FILE CAUSE:...
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CUSTOMERS OR EXTERNAL INFLUENCES SUCH AS CAR WASHES MAY INADVERTANTLY KNOCK THE DOOR MIRROR HEAD INTO THE FOLDED POSITION, THIS WILL THEN CAUSE THE MIRROR HEAD TO BE LOOSE"
"SITUATION: AT TEMPERATURES OF 32F (0C ) OR BELOW, THERE MAY BE ONLY A 'CLICK' NOISE HEARD WHEN TRYING TO START THE...
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ENGINE AND THE ENGINE WILL NOT START. CAUSE: THIS MAY BE CAUSED BY ICE ON THE SOLENOID CONTACTS."
"SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE WHEN THE ENGINE IS IDLING.
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CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING."
"ISSUE: FOLLOWING RESETTING THE SERVICE INTERVAL USING SDD OR MANUALLY, THE SERVICE REQUIRED MESSAGE WILL APPEAR ON THE...
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INSTRUMENT CLUSTER FOR A SHORT PERIOD DURING A KEY THROUGH ENGINE START (NOT TURNING ON IGNITION BEFORE ATTEMPTING TO START). VEHICLES AFFECTED (GASOLINE ONLY): L405 2015 MODEL YEAR AJ126SC L405 2015 MODEL YEAR AJ133SC L494 2015 MODEL YEAR AJ126SC L494 2015 MODEL YEAR AJ133SC CAUSE: CAN TIMING ERROR BETWEEN BCM, ECM AND INSTRUMENT CLUSTER."
"SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE...
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INSTRUMENT CLUSTER: FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING. CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS."
DESCRIPTION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED POWERTRAIN CONTROL...
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MODULE (PCM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
"SITUATION: THE AIR SUSPENSION SYSTEM MAY NOT RAISE/LOWER WITH A WARNING DISPLAYED ON THE INSTRUMENT CLUSTER AND...
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DIAGNOSTIC TROUBLE C ODES (DTC ) C 1A13-64, C 1A36-01, AND/OR C 1A24-67 MAY BE STORED. CAUSE: THIS MAY BE CAUSED BY THE EXHAUST VALVE WITHIN THE AIR SUSPENSION SYSTEM COMPRESSOR 'STICKING' DUE TO MANUFACTURING ISSUES."
"SITUATION: AFTER AN ECO STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN...
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THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL."
"SITUATION: THE HOOD MAY FOUL THE FRONT DOOR AND/OR FENDER, CAUSING THE PAINT TO BE WORN AWAY.
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CAUSE: THIS MAY BE CAUSED BY SOFTENING OF THE ENGINE COMPARTMENT / HOOD SEALS, ALLOWING THE FACTORY HOOD SETTING TO MOVE."
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED.
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UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE C ODE (DTC ), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY THERMAL SHOCK WHEN WATER CONTACTS THE HEATED SENSING ELEMENT."
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE...
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(ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
"SITUATION: ON VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE ONLY, THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED.
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UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE CODE (DTC), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY THERMAL SHOCK WHEN WATER CONTACTS THE HEATED SENSING ELEMENT."
"SITUATION: POOR AIR CONDITIONING PERFORMANCE WHEN THE ENGINE IS IDLING MAY BE EXPERIENCED.
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THE TECHNICIAN WILL EVALUATE IT AS FOLLOWS: THE AIR TEMPERATURE EMITTED FROM THE FACE VENT OUTLETS MAY CYCLE BETWEEN VERY COLD AND WARM EVERY 1-2 MINUTES. THE AIR TEMPERATURE EMITTED FROM THE FACE VENT OUTLETS MAY EXHIBIT AN INTERMITTENT FAULT, BLOWING WARM AIR CONSISTENTLY, THEN AFTER RESTARTING THE VEHICLE OR AFTER USING INCREASED ENGINE SPEED, WILL WORK NORMALLY AND BLOW COOL AIR. CAUSE: THIS MAY BE CAUSED BY THE COMPRESSOR NOT BEING TO THE CORRECT SPECIFICATION."
"SITUATION: AFTER AN ECO STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN...
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THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL."
"ISSUE: 1) OIL LEAKING FROM THE FRONT DIFFERENTIAL AXLE TUBE ASSEMBLY.
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2) NOISE EVIDENT FROM THE FRONT AXLE TUBE ASSEMBLY. CAUSE: CURRENTLY UNDER INVESTIGATION."
"ISSUE: P007B-00 IS BEING SET IN THE PCM CAUSING THE CHECK ENGINE LIGHT (MIL) TO BE DISPLAYED.
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CAUSE: THERE ARE CURRENTLY 3 KNOWN POTENTIAL CAUSES UNDER INVESTIGATION: THE CHARGE AIR COOLANT PUMP, A PCM LOGIC CONCERN AND/OR SENSOR DEFECT."
"ISSUED MARCH 2015. ISSUE: LOW COOLANT MESSAGE DISPLAYED.
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A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (LR018275). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER."
"DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON 2015 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405)...
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VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE WHERE THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P25A2-00 STORED IN THE ENGINE CONTROL MODULE (ECM)."
"SITUATION: ON VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE, THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE...
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ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P25A2-00 STORED IN THE ENGINE CONTROL MODULE (ECM). ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: AFTER AN ECO STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN...
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THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL. CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TCM) SOFTWARE ISSUE."
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE...
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ROVER (L405) VEHICLES WHERE A 'LOW COOLANT' WARNING IS ILLUMINATED ON THE INSTRUMENT CLUSTER DUE TO COOLANT LEAKING THROUGH THE LOWER PART OF THE COOLANT EXPANSION TANK. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."
"ISSUE: A NEW VCT SOLENOID HAS BEEN FITTED TO A 3.0L AJ126 OR 5.0L AJ133 ENGINE WHICH REQUIRES A LINK HARNESS IN ORDER...
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TO BE INSTALLED ON VEHICLES BUILT WITH THE PRIOR PART. CAUSE: THE VCT SOLENOID DESIGN CHANGED, AND THE ELECTRICAL CONNECTOR ON THE VCT SOLENOID IS A DIFFERENT SIZE."
"ISSUE A SIGNIFICANT NUMBER OF TSS MOTORS HAVE BEEN REPLACED UNDER WARRANTY, WHEN RETURNED TO THE SUPPLIER FOR...
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ANALYSIS MANY ARE DEEMED AS NO FAULT FOUND. IT IS POSSIBLE DURING AN ECO STOP START THAT THE VEHICLE DOES NOT RE-START. CAUSE INCORRECT DIAGNOSIS"
"ISSUE: IF THE DRIVER'S DOOR IS CLOSED AT THE EXACT TIME AS THE TRANSIT RELAY CUTS POWER TO THE CAR AND THE DOOR IS...
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'SOFT CLOSING', THE SOFT CLOSE LEVER IN THE DOOR LATCH MAY BLOCK THE RELEASE OF THE LATCH CLAW FROM THE DOOR STRIKER AND THUS PREVENT THE DOOR FROM OPENING EXTERNALLY. AS THE VEHICLE WILL BE IN TRANSPORT MODE ALL DOORS EXCEPT THE DRIVER'S DOOR WILL BE LOCKED, THEREFORE IF THIS ISSUE OCCURS THERE WILL BE NO EXTERNAL ACCESS VIA ANY OTHER DOOR TO ALLOW ACCESS TO THE HAZARD WARNING SWITCH TO WAKE THE CAR AND ALLOW THE DRIVER'S DOOR SOFT CLOSE MOTOR TO RECOVER. CAUSE: TRANSIT RELAY CUTS THE POWER TO THE SOFT CLOSE MOTOR CAUSING THE SOFT CLOSE LEVER IN THE DOOR LATCH TO BLOCK THE RELEASE OF THE LATCH CLAW FROM THE DOOR STRIKER AND THUS PREVENT THE DOOR FROM OPENING UNTIL THE HAZARD WARNING SWITCH IS PRESSED. THE SOFT CLOSE MOTOR IS A STANDALONE MODULE AND THEREFORE DOES NOT RECEIVE TRANSPORT MODE IN ORDER TO INHIBIT OPERATION DURING TRANSPORT."
"SITUATION: ON VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE AND 8HP45 TRANSMISSION ONLY, A 'GEARBOX FAULT' MESSAGE MAY BE...
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DISPLAYED IN THE INSTRUMENT CLUSTER AND THE TRANSMISSION DEFAULTS TO FIXED GEAR 'LIMP-HOME' MODE. DIAGNOSTIC TROUBLE CODE (DTC) P07DC-07, P07DD-07, AND/OR P2702-07 MAY BE STORED IN THE TRANSMISSION CONTROL MODULE (TCM). CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR CAUSING EITHER A 'STUCK IN FIRST GEAR' CONDITION OR A FAILURE TO DISENGAGE C CLUTCH PRESSURE, RESULTING IN CLUTCH SLIP AND ANY OF THE LISTED DTCS BEING STORED."
"SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE...
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DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM)."
"SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD...
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OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING."
"ISSUE: REPORTS RECEIVED VIA EPQR HAS SHOWN A VERY SMALL NUMBER OF 2015MY VEHICLES TO HAVE THE INCORRECT FUEL FILLER NECK/CAP ARRANGEMENT FITTED.
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THIS CAN LEAD TO THE ENGINE CHECK WARNING LAMP BEING ILLUMINATED WITH AN ASSOCIATED DTC RELEVANT TO AN EVAP SYSTEM LEAK, I.E. DTC P0442-00. CAUSE: A NEW FUEL FILLER NECK AND ASSOCIATED FUEL CAP WAS INTRODUCED AT 2015MY FOR L405 AND L494 NAS ONLY."
"ISSUE: REPORTS RECEIVED VIA EPQR HAS SHOWN A VERY SMALL NUMBER OF 2015MY VEHICLES TO HAVE THE INCORRECT FUEL FILLER NECK/CAP ARRANGEMENT FITTED.
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THIS CAN LEAD TO THE ENGINE CHECK WARNING LAMP BEING ILLUMINATED WITH AN ASSOCIATED DTC RELEVANT TO AN EVAP SYSTEM LEAK, I.E. DTC P0442-00. CAUSE: A NEW FUEL FILLER NECK AND ASSOCIATED FUEL CAP WAS INTRODUCED AT 2015MY FOR L405 AND L494 NAS ONLY."
"ISSUE. THE REAR BRAKE CALIPER PISTON DUST BOOT IS FOUND TO BE SPLIT WHEN THE VEHICLE IS HAVING A ROUTINE SERVICE, OR REPAIR FOR ANY OTHER REASON.
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SEE ATTACHED PHOTOS FOR EXAMPLES OF THE CONCERN. THE SPLIT CAN BE FOUND ANYWHERE AROUND THE CIRCUMFERENCE OF THE PISTON, ALTHOUGH MOST LIKELY TO BE SEEN THROUGH THE CALIPER WINDOW ADJACENT TO THE PISTON. CAUSE. CURRENTLY UNDER INVESTIGATION."
"ISSUE: ABS DIAGNOSTIC TROUBLE CODE U0126-87 'LOST COMMUNICATION WITH STEERING ANGLE SENSOR' WITH NO CAUSE EVIDENT...
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WITHOUT ANY RELATED CUSTOMER SYMPTOMS. CAUSE: OVER SENSITIVE DTC U0126-87 FOR ABS MODULE ON V6 AND V8 PETROL SUPERCHARGER DERIVATIVES ONLY"
"ISSUE: A CUSTOMER MAY REPORT THAT THE SIDE DOOR LATCH IS UNABLE TO RETAIN THE DOOR IN THE CLOSED POSITION ON THEIR VEHICLE.
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CAUSE: THERE ARE A NUMBER OF POTENTIAL CAUSES WHICH ENGINEERING WISH TO INVESTIGATE FURTHER"
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED.
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ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD."
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE.
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THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE."
"SITUATION: ON VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE, THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE...
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ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P25A2-00 STORED IN THE ENGINE CONTROL MODULE (ECM). ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE.
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THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE."
"ISSUE: ABS DIAGNOSTIC TROUBLE CODE U0126-87 'LOST COMMUNICATION WITH STEERING ANGLE SENSOR ' WITH NO CAUSE EVIDENT...
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WITHOUT ANY RELATED CUSTOMER SYMPTOMS . CAUSE: OVER SENSITIVE DTC U0126-87 FOR ABS MODULE ON V6 AND V8 PETROL SUPERCHARGER DERIVATIVES ONLY"
"ISSUE: A CUSTOMER MAY REPORT THAT THE SIDE DOOR LATCH IS UNABLE TO RETAIN THE DOOR IN THE CLOSED POSITION ON THEIR VEHICLE.
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CAUSE: THERE ARE A NUMBER OF POTENTIAL CAUSES WHICH ENGINEERING WISH TO INVESTIGATE FURTHER"
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED.
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ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD."
"SITUATION: ON VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE, THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE...
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ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P25A2-00 STORED IN THE ENGINE CONTROL MODULE (ECM). ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: ON VEHICLES FITTED WITH THE STANDARD BRAKE SYSTEM (350MM DIAMETER REAR BRAKE DISCS) AND THE 3.0L SC V6...
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ENGINE ONLY, A 'SQUEAL' NOISE MAY BE HEARD FROM THE REAR BRAKES DURING LIGHT BRAKING. CAUSE: THIS MAY BE CAUSED BY THE SHAPE OF THE REAR BRAKE PAD ALLOWING IT TO RESONATE AND CAUSE A 'SQUEAL'"
"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED WITH THE DYNAMIC RESPONSE VALVE BLOCK ON CERTAIN 2014-2015 RANGE ROVER...
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SPORT (L494) AND RANGE ROVER (L405) VEHICLES (5.0L S/C V8 ONLY) WITHIN THE LISTED VIN RANGES. UNEXPECTED BODY MOVEMENTS WHEN THE VEHICLE IS STATIONARY MAY BE EXPERIENCED DUE TO THE SYSTEM SELF-TEST PULSE RESULTING IN PRESSURE IN THE ACTUATORS WHICH IS NORMALLY ISOLATE FROM THEM. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
"ISSUE: LOW COOLANT MESSAGE DISPLAYED.
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A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (LR018275). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER."
"ISSUE: REPORTS HAVE BEEN RECEIVED OF ENGINE DAMAGE OCCURRING, WHICH IS CAUSED BY THE USE OF NON-APPROVED ENGINE...
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INDUCTION / FUEL INJECTION CLEANING EQUIPMENT OR MATERIALS. THIS INCLUDES, BUT IS NOT LIMITED TO, ""VACU-FLUSH"" TYPE EQUIPMENT. CAUSE: THE USE OF NON-APPROVED EQUIPMENT CAN CAUSE THE ENGINES TO HYDRO-LOCK, OR CAUSE OTHER ENGINE DAMAGE, AND SOMETIMES THE ONLY POSSIBLE REPAIR IS TO REPLACE THE ENGINE."
"SITUATION: A CLATTERING / 'KNOCK' / 'RATTLE' NOISE MAY BE HEARD FROM THE ENGINE.
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CAUSE: THIS MAY BE CAUSED BY TORSIONAL ISOLATOR AND/OR THE TORSIONAL ISOLATOR SPRING SUPPORT SHAFT WEAR CAUSING EXCESSIVE BACKLASH IN THE SUPERCHARGER DRIVE."
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY.
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THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE PRIMARY BELT DRIVES THE COOLANT PUMP AND GENERATOR HENCE THE POTENTIAL FOR THE COOLANT GAUGE TO READ HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATING IF THE BELT IS DAMAGED AND NOT FUNCTIONING CORRECTLY. THIS CONCERNS AFFECTS LTIS (LOW TIME IN SERVICE) VEHICLES WITH THE 3.0 AJ126 AND 5.0 AJ133 GASOLINE ENGINES FITTED.
SITUATION: A 'KNOCK' SOUND FROM ONE OR BOTH FRONT AIR SPRINGS WHEN TRAVELING OVER SPEED BUMPS AT LOW SPEED MAY BE EVIDENT.
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UPON DIAGNOSIS, INCLUDING REMOVAL OF THE AIR SPRING AND INVERTING IT FOR A PERIOD OF APPROXIMATELY ONE MINUTE, HYDRAULIC FLUID IS FOUND TO FLOW FROM THE AIR SUSPENSION PIPE 'VOSS' CONNECTOR.
LAND ROVER: AFTER ECO STOP, SOFTWARE FOR TRANSMISSION IS CAUSING TRANSMISSION TO BE IN NEUTRAL, EVEN WHEN SWITCH WAS...
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NOT MOVED, OR GEAR POSITION INDICATOR ON INSTRUMENT CLUSTER MESSAGE IS FLASHING D OR S AND WOULD HAVE NORMAL OPERATION ONCE ENGINE IS STOPPED AND RESTARTED. *PE UPDATED 9/25/15. *PE
Electrical
121 bulletinsGrid lines are no longer showing in reverse camera image after software update to IPMB camera module.
TELEMATIC TCU2 MODULES NO LONGER AVAILABLE
Telematic TCU2 Module 2015-2017MY No Longer Available
Leaking windshield that caused the water ingress on the electrical component.
Chassis Control Module (CHCM) Suspension Warning on Cluster
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
All New Range Rover 5.0 V8 Gasoline Oxygen Sensors
Electrically Deployable Tow Bar Will Not Move When Requested
Multifunction electronic modules.
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message...
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center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
The rear seat power fold function may not operate after the vehicle ignition has been switched 'OFF' for a period of...
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three (3) minutes if the tailgate has been opened and a passenger compartment door has been opened and closed.
When attempting to complete the Replace ECU application for the Occupant Classification System Module (OCS) the application fails.
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The error message The following error was encountered: is displayed to the user.
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis,...
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leading to unnecessary replacement of the air suspension compressor. Please note that the DTCs do not generate an air suspension fault on the instrument cluster or display any vehicle symptoms.
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis,...
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leading to unnecessary replacement of the air suspension compressor. Please note that the DTCs do not generate an air suspension fault on the instrument cluster or display any vehicle symptoms.
Variations of DTC P0087 are stored in the PCM for the fuel rail pressure sensor.
Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment...
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Master Controller (IMC) may show that the module is still not up to date.
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery.
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Initial diagnosis shows no fault found or no measurable quiescent drain.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth Voice commands...
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no longer work
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment...
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Master Controller (IMC) may show that the module is still not up to date.
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery.
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Initial diagnosis shows no fault found or no measurable quiescent drain.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth Voice commands...
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no longer work
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
A customer may report one or more Body Control Module (BCM) outputs not functioning.
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Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
Customer may see message on the Instrument cluster stating "Air suspension not in customer mode" Technician finds...
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diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance mode
Battery draining overnight
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...
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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement...
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module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
Battery draining overnight
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...
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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement...
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module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
Issue: A customer may report that intermittently a ?Low battery warning? message is displayed on the Instrument Cluster...
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message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. In addition a clicking noise may be heard from the Rear Junction Box when the ignition is switched on.
Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front...
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(HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank screen.
Issue The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder.
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The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with the ATCM
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual...
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section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
Customers report the ECO Stop/Start is not working.
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Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
The InControl secure system may incorrectly identify the vehicle as stolen after crossing an international border.
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This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred, they will be blocked from using various InControl features.
Situation: After a Service Interval Reset, the Service Interval Indicator (SII) may appear on the Instrument Cluster...
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(IC) for less than one second when no service is required. Cause: This may be caused by a discrepancy between the values in the Powertrain Control Module (PCM) and the IC for next service initialization.
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message...
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center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message...
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center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message...
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center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message...
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center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
Issue: Unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure *...
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recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.
Issue: Land Rover has received reports where during diagnosis of the surround camera system the Diagnostic Trouble Code...
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(DTC) B12BD-31 "Rear Camera - No Signal" and or U1A4B-49 "Control Module Processor B - Internal Failure" stored in the Image Processing Module B (IPMB). The DTC is a false flagging code that can lead to incorrect diagnosis of any camera related issue reported by the customer.
Issue: A customer may report that there is a noticeable temperature difference between the left hand and right hand...
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Heating Ventilation Air Conditioning (HVAC) vents when the temperatures selected on the front integrated control panel are set to the same value. During diagnosis using Pathfinder it may be evident that there are no Diagnostic Trouble Codes (DTCs) stored in the (HVAC) module.
Issue: Some of the Body Control Module (BCM) functions are not available within 'Service' tab on PATHFINDER.
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For example Transportation Mode Enable. Or Deployable Side Steps Add/Remove function fails after SSM73100 (PATHFINDER fails to add Deployable Side Steps or displays an error when updating module software) has been referred to.
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected...
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Vehicle where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of 3 amps causes the battery to go flat within a few days.
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where...
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the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of three (3) amps causes the battery to go flat within a few days.
Issue: A customer may report that the air suspension warning message is displayed intermittently on the Instrument Cluster.
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Following diagnosis using Pathfinder the diagnostic trouble Code (DTC) U3000-04 ?Control module System Internal Failure? is stored in the Chassis Control Module (CHCM)
Issue: A customer may report that the air suspension warning message is displayed intermittently on the Instrument Cluster.
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Following diagnosis using Pathfinder the diagnostic trouble Code (DTC) U3000-04 ?Control module System Internal Failure? is stored in the Chassis Control Module (CHCM).
Issue: The Touch Screen (TS) also referred to as the Front Control Display Interface Module (FCDIM) or the High Line...
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Display Front (HLDF) may be wrongly replaced when troubleshooting, if issues are incorrectly attributed to it.
Issue: Land Rover has received reports where during diagnosis of the surround camera system the Diagnostic Trouble Code...
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(DTC) B12BD-31 ?Rear Camera - No Signal? and or U1A4B-49 ?Control Module Processor B ? Internal Failure? stored in the Image Processing Module B (IPMB). The DTC is a false flagging code that can lead to incorrect diagnosis of any camera related issue reported by the customer.
Issue: Some of the Body Control Module (BCM) functions are not available within 'Service' tab on PATHFINDER.
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For example Transportation Mode Enable. Or Deployable Side Steps Add/Remove function fails after SSM73100 (PATHFINDER fails to add Deployable Side Steps or displays an error when updating module software) has been referred to.
Issue: CHCM (Chassis Control Module / Integrated Suspension Control Module) software being updated when not required.
DESCRIPTION OF ISSUE A potential issue has been identified on a limited number of Land Rover vehicles listed in the...
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Affected Vehicle where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of 3 amps causes the battery to go flat within a few days.
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where...
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the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of three (3) amps causes the battery to go flat within a few days.
Issue: A customer may report that there is a noticeable temperature difference between the left hand and right hand...
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Heating Ventilation Air Conditioning (HVAC) vents when the temperatures selected on the front integrated control panel are set to the same value. During diagnosis using Pathfinder it may be evident that there are no Diagnostic Trouble Codes (DTCs) stored in the (HVAC) module.
ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM...
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EITHER OF THE TWO ISSUES BELOW CAN OCCUR: THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY CONTROL MODULE (BCM). THE CCF LOADED INTO THE BCM CONTAINS FOUR CRITICAL MISMATCHES RELATED TO THE CCF ASSEMBLIES FOR DIFFERENT MODULES.
ISSUE: A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP...
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START UNAVAILABLE.
EPBCM SIGNAL COMPARE FAILURE
ISSUE: A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP...
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START UNAVAILABLE.
"ISSUE: A CUSTOMER MAY REPORT THAT INTERMITTENTLY A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER...
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MESSAGE CENTRE, WHEN THE VEHICLE IGNITION IS SWITCHED ON AFTER THE VEHICLE HAS BEEN PARKED OVERNIGHT. IN ADDITION A CLICKING NOISE MAY BE HEARD FROM THE REAR JUNCTION BOX WHEN THE IGNITION IS SWITCHED ON. CAUSE: SOFTWARE CALCULATION."
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK.
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THE FOLLOWING DTCS MAY ALSO BE LOGGED: EPAS DTCS LOGGED: -B1304-16: ELECTRONIC POWER ASSISTED STEERING (EPAS) SYSTEM CIRCUIT VOLTAGE BELOW THRESHOLD -U3001-00: POWER STEERING CONTROL MODULE (PSCM) SYSTEM IMPROPER SHUTDOWN. THESE MAY BE ACCOMPANIED BY: -U0001-87 / 88 HIGH SPEED CAN BUS INVALID SERIAL DATA RECEIVED / MISSING MESSAGE. CHCM DTCS LOGGED: -U0131-00 CHASSIS CONTROL MODULE (CHCM) LOST COMMS WITH PSCM. -U3003-62 BATTERY VOLTAGE SIGNAL COMPARE FAILURE. -U0420-68 CHCM INVALID DATA RECEIVED FROM PSCM. CAUSE: THIS MAY BE CAUSED BY: -LOW BATTERY VOLTAGE. -WIRING HARNESS ISSUE (SHORT / OPEN CIRCUIT, HIGH RESISTANCE). -HIGH RESISTANCE AT EPAS EARTH TERMINAL (FOR L405/L494) G1D132 AND OR G4D178, (SEE ATTACHED DIAGRAM). OR IF ON L550/L538 HIGH RESISTANCE AT G1D122A, G1D122B, G1D122AZ AND G1D108. -POOR CONNECTION OR PIN SET CONDITION AT CONNECTOR NUMBER: C11-G1"
"SITUATION: THE AUDIO SYSTEM MAY BE INOPERATIVE AND/OR THE CARPET IN THE FRONT AND/OR REAR FOOTWELL APPEARS TO BE DAMP.
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ONE OR MORE OF THE FOLLOWING SYMPTOMS MAY ALSO BE EVIDENT: NO AUDIO SOUND SPEAKER INTERFERENCE TOUCH SCREEN INOPERATIVE OR 'FREEZING' CAUSE: THIS MAY BE CAUSED BY THE CLIMATE CONTROL SYSTEM DRAIN TUBE BEING INCORRECTLY LOCATED IN FOOTWELL CAUSING WATER CONTAMINATION TO THE CARPETS AND POSSIBLE WATER INGRESS INTO THE AUDIO AMPLIFIER MODULE."
"ISSUE: WHEN USING SYMPTOM DRIVEN DIAGNOSTICS (SDD) TO PROGRAM A NEW REMOTE FUNCTION ACTUATOR - RFA (REFERRED TO AS THE...
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KEYLESS VEHICLE MODULE - KVM ON SDD) ON EITHER A RANGE ROVER (ALL NEW) - L405 OR RANGE ROVER SPORT - L494 14 TO 15 MY THAT HAS A HARDWARE PART NUMBER PREFIX OF 'FK72', SDD WILL RESOLVE THE INCORRECT SOFTWARE AND THE SOFTWARE DOWNLOAD WILL FAIL. CAUSE: SOME FILES USED BY SDD TO RESOLVE THE REQUIRED SOFTWARE HAVE BEEN INCORRECTLY CHANGED. THIS MEANS SDD SELECTS THE INCORRECT SOFTWARE PARTS FOR FK72 PART RFA."
"ISSUE: L405 RANGE ROVER: FROM 14MY ONWARDS L494 RANGE ROVER SPORT: FROM 14MY ONWARDS L538 RANGE ROVER EVOQUE:...
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FROM 14MY ONWARDS L550 LAND ROVER SPORT: FROM 15MY ONWARDS WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE FK72-19H440 - BE FK72-19H440 - AF FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED X FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN. CAUSE: THE NEW RFA MODULE SUPPLIED IS MANUFACTURED WITH PRE-FLASHED SOFTWARE FOR DUAL CAN VEHICLES. THESE VEHICLES ARE MULTICAN AND NOT DUAL CAN AND WILL NOT COMMUNICATE WITH SDD FOR PROGRAMMING OR UPDATE WITHOUT COMPLETING THE ACTION INSTRUCTIONS DETAILED BELOW."
"SITUATION: AFTER A SERVICE INTERVAL RESET, THE SERVICE INTERVAL INDICATOR (SII) MAY APPEAR ON THE INSTRUMENT CLUSTER...
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(IC) FOR LESS THAN ONE SECOND WHEN NO SERVICE IS REQUIRED. CAUSE: THIS MAY BE CAUSED BY A DISCREPANCY BETWEEN THE VALUES IN THE POWERTRAIN CONTROL MODULE (PCM) AND THE IC FOR NEXT SERVICE INITIALIZATION."
"SITUATION: THE STEERING WHEEL LEFT-HAND AUDIO CONTROL SWITCH (VOLUME, SEEK, OK/MENU, MODE, PHONE, AND VOICE) MAY...
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EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02, 'SWITCH PACK, GENERAL SIGNAL FAILURE', IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13, 'REMOTE CONTROL SWITCH CIRCUIT OPEN', IS STORED IN THE TOUCH SCREEN MEMORY CAUSE: THIS MAY BE CAUSED BY POOR ELECTRICAL CONNECTION CONTINUITY."
"SITUATION: THE VEHICLE MAY NOT UNLOCK WHEN USING THE SMART KEY.
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UPON FURTHER DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE OF THE FOLLOWING VEHICLE SYMPTOMS: LOW OR HIGH RESISTANCE ON BOTH MS CAN LINES. PERMANENT OR INTERMITTENT FAILURES OF THE MS CAN. PERMANENT OR INTERMITTENT ISSUE WITH THE WINDOW SWITCH OPERATION. PERMANENT OR INTERMITTENT ISSUE WITH THE KEY FOB (UNABLE TO UNLOCK VEHICLE). PERMANENT OR INTERMITTENT CHARGING SYSTEM FAULTS. NOTE: THE CONDITION IS NORMALLY ONLY PRESENT ON VEHICLES THAT ARE NOT FITTED WITH A REAR SEAT MODULE. CAUSE: THIS MAY BE CAUSED BY CORROSION AT THE REAR SEAT MODULE CONNECTOR LOCATED IN THE REAR PASSENGER FOOTWELLS."
"ISSUE: POST A SERVICE INTERVAL RESET, ON KEY THROUGH STARTS ONLY, THE SERVICE REQUIRED MESSAGE WILL APPEAR ON THE...
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INSTRUMENT CLUSTER FOR <1 SECOND (WHEN NO SERVICE IS REQUIRED). NO CUSTOMER SYMPTOMS UNTIL A SERVICE RESET HAS BEEN PERFORMED. WHEN AN ACTUAL SERVICE IS REQUIRED THE MESSAGE WILL APPEAR FOR 4 SECONDS AS DESIGN INTENT. CAUSE: DISTANCE TO NEXT SERVICE INITIALISATION VALUE MANAGEMENT BETWEEN ECM AND INSTRUMENT CLUSTER (FIRST 900MS)."
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR.
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CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE(TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE."
"SITUATION: AFTER REMOVING A VEHICLE FROM TRANSIT MODE AS PART OF THE PRE-DELIVERY INSPECTION (PDI), CENTRAL DOOR...
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LOCKING (CDL) ISSUES WITH ONE OR MORE DOORS (BUT NOT THE TAILGATE[S]) MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY AN INCORRECT DOOR MODULE CONFIGURATION DURING THE VEHICLE MANUFACTURE."
"ISSUE: CUSTOMER MAY REPORT CONCERNS WITH AUTOMATIC PARALLEL PARKING MANEUVER.
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CAUSE: PARK ASSIST MODULE (PAM) SOFTWARE CONCERN."
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR LR4 (L319), RANGE ROVER EVOQUE (L538),...
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RANGE ROVER SPORT (L494), AND RANGE ROVER (L405) VEHICLES WHERE THE BLINDSPOT MONITORING CONTROL MODULE (BMCM) MAY EXPERIENCE WATER INGRESS. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN"
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A...
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MODULE PART NUMBER OF: FK72-19H440 - AE; FK72-19H440 - BE; FK72-19H440 - AF; FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED X FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN."
"ISSUE LAND ROVER ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) AND...
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ASSOCIATED COMPONENTS REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". CAUSE CURRENTLY UNDER ANALYSIS."
"ISSUE: WHEN ATTEMPTING TO COMPLETE THE MODULE PROGRAMMING OF THE KEYLESS VEHICLE MODULE (KVM) SDD LISTS ""NO SOFTWARE...
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UPDATE REQUIRED"" IN THE STATUS OF THE SOFTWARE PART CONFIRMATION SCREEN. CAUSE: WHEN SDD IS USED TO UPDATE THE KVM FOR P068 AND THE KVM HAS A PREFIX OF FK72 THEN THE SOFTWARE REQUIRED TO UPDATE THE KVM IS NOT AVAILABLE TO COMPLETE P068 SUCCESSFULLY."
"ISSUE: AFTER PROGRAMMING THE PARK ASSIST MODULE, TECHNICIANS HAVE REPORTED THAT THE SYSTEM IS NO LONGER OPERATIONAL...
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AND MAY STORE U2300-XX CENTRAL CONFIGURATION CODES. CAUSE: PARK ASSIST MODULE (PAM) SOFTWARE CONCERN."
"ISSUE: THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY.
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IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE: ""RADAR SENSOR BLOCKED"" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMP POSTS, GUARD RAILS ETC., IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT."
"ISSUE: DIAGNOSTIC TROUBLE CODE (DTC) U001187 MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE MISSING MESSAGE MAY BE ...
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NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ. CAUSE: SOFTWARE CALCULATION"
"ISSUE A CUSTOMER MAY EXPERIENCE THEIR TOUCH SCREEN RESETTING / GOING ""BLACK/BLANK"" DURING THEIR IGNITION CYCLE AND...
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THEN RESTARTING AS IF THE IGNITION WAS CYCLED. THE LAND ROVER LOGO WILL APPEAR AND THE SYSTEM WILL FUNCTION NORMALLY AFTER THE RESET OCCURS. CAUSE TOUCH SCREEN SOFTWARE CONCERN."
"SITUATION: THE TOUCH SCREEN MAY INTERMITTENTLY DISPLAY A BLANK SCREEN, FOLLOWED BY A RETURN TO NORMAL DISPLAY WITHIN THE IGNITION CYCLE.
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CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR AND/OR CENTRAL PROCESSING UNIT (CPU) DATA OVERLOAD."
"SITUATION: THE HEATED STEERING WHEEL (HSW) MAY OPERATE WHEN NOT REQUESTED.
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CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR IN THE STEERING WHEEL HEATER CONTROL MODULE (SWH)."
"ISSUE: EXTERIOR DOOR HANDLE KEYLESS LOCKING SENSOR DOES NOT OPERATE WHEN TOUCHED.
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CAUSE: QUALITY ISSUE WITH THE EXTERIOR DOOR HANDLE SENSOR."
"ISSUE RANGE ROVER / SPORT (L405/L494) CUSTOMERS MAY REPORT THAT EITHER FRONT OR REAR SIDE WINDOWS ARE NOT EITHER...
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CLOSING FULLY OR NOT GOING FULLY DOWN WHEN OPENING. CUSTOMERS MAY REPORT A HARD CLOSE IS NOT OCCURRING UPON OPERATION CAUSE THE WINDOWS NEED TO LEARN THE END OF TRAVEL ON ALL SIDE DOOR WINDOW GLASS OPERATIONS. ONCE THE END OF THE GLASS TRAVEL HAS BEEN LEARNT THE DOOR CONTROL MODULES WILL THEN TAKE CONTROL OF THE SIDE DOOR WINDOW GLASS AND ADJUST THE SIDE GLASS STOP POSITION (UP & DOWN) TO LIMIT THE WINDOW MOVEMENT BEFORE THE END OF TRAVEL IS REACHED. THIS IS TO REDUCE THE WINDOW GLASS THUMPING THE END OF THE TRAVEL STOPS AND CAUSING CUSTOMER NVH DISSATISFACTION"
"SITUATION: THE STEERING WHEEL LEFT-HAND AUDIO CONTROL SWITCH (VOLUME, SEEK, OK/MENU, MODE, PHONE, AND VOICE) MAY...
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EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02, 'SWITCH PACK, GENERAL SIGNAL FAILURE', IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13, 'REMOTE CONTROL SWITCH CIRCUIT OPEN', IS STORED IN THE TOUCH SCREEN MEMORY CAUSE: THIS MAY BE CAUSED BY POOR ELECTRICAL CONNECTION CONTINUITY"
"ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING...
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FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000-63/U3000-63, CONTROL MODULE - CIRCUIT/ COMPONENT PROTECTION TIME-OUT IS LOGGED. CAUSE THIS DTC IS SET WHEN THE KVM HAS GONE THROUGH A SELF RESET"
"ISSUE LAND ROVER ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) AND...
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ASSOCIATED COMPONENTS REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". CAUSE CURRENTLY UNDER ANALYSIS."
"ISSUE: SIDE OBJECT DETECTION DIAGNOSTIC TROUBLE CODES (DTCS) U0233-00 & U0232-00 STORED IN FRONT CONTROL DISPLAY...
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INTERFACE MODULE (FCDIM) WHERE A VEHICLE DOES NOT HAVE THE BLIND SPOT MONITORING OPTION FITTED. CAUSE: CONFIGURATION MIS-MATCH BETWEEN FCDIM & VEHICLE CONFIGURATION FILE THAT MAY CAUSE DTCS U0233-00 LOST COMMUNICATION WITH THE RIGHT SIDE OBSTACLE DETECTION CONTROL MODULE & U0232-00 LOST COMMUNICATION WITH THE LEFT SIDE OBSTACLE DETECTION MODULE TO BE STORED UNNECESSARILY."
"DESCRIPTION OF DEFECT A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON CERTAIN 2015-2016 MODEL YEAR RANGE ROVER (L405)...
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VEHICLES WITH THE ELECTRICAL OPERATION OF THE TAILGATES. WHEN USING EITHER THE SWITCH OR REMOTE TRANSMITTER, THE LOWER AND UPPER TAILGATES BEGIN TO CLOSE, BUT AS THE LOWER TAILGATE STARTS TO MOVE BOTH TAILGATES BACK OFF AND DO NOT FULLY CLOSE. IN THIS CONDITION IT IS POSSIBLE TO MANUALLY CLOSE BOTH THE UPPER AND LOWER TAILGATES"
"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON CERTAIN 2015-2016 MODEL YEAR RANGE ROVER (L405) VEHICLES WITH THE...
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ELECTRICAL OPERATION OF THE TAILGATES. WHEN USING EITHER THE SWITCH OR REMOTE TRANSMITTER, THE LOWER AND UPPER TAILGATES BEGIN TO CLOSE, BUT AS THE LOWER TAILGATE STARTS TO MOVE BOTH TAILGATES BACK OFF AND DO NOT FULLY CLOSE. IN THIS CONDITION IT IS POSSIBLE TO MANUALLY CLOSE BOTH THE UPPER AND LOWER TAILGATES. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON CERTAIN 2015-2016 MODEL YEAR RANGE ROVER (L405) VEHICLES WITH THE...
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ELECTRICAL OPERATION OF THE TAILGATES. WHEN USING EITHER THE SWITCH OR REMOTE TRANSMITTER, THE LOWER AND UPPER TAILGATES BEGIN TO CLOSE, BUT AS THE LOWER TAILGATE STARTS TO MOVE BOTH TAILGATES BACK OFF AND DO NOT FULLY CLOSE. IN THIS CONDITION IT IS POSSIBLE TO MANUALLY CLOSE BOTH THE UPPER AND LOWER TAILGATES. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
"ISSUE B1412-96 BEING FLAGGED IN THE GATEWAY MODULE CAUSE UNDER INVESTIGATION."
"DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON 2015 MODEL YEAR LR4 (L319), RANGE ROVER EVOQUE (L538).
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RANGE ROVER SPORT (L494), AND RANGE ROVER (L405) VEHICLES WHERE THE BLINDSPOT MONITORING CONTROL MODULE (BMCM) MAY EXPERIENCE WATER INGRESS"
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR LR4 (L319), RANGE ROVER EVOQUE (L538),...
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RANGE ROVER SPORT (L494), AND RANGE ROVER (L405) VEHICLES WHERE THE BLINDSPOT MONITORING CONTROL MODULE (BMCM) MAY EXPERIENCE WATER INGRESS. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."
"ISSUE A CUSTOMER MAY EXPERIENCE THEIR TOUCH SCREEN RESETTING / GOING ""BLACK/BLANK"" DURING THEIR IGNITION CYCLE AND...
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THEN RESTARTING AS IF THE IGNITION WAS CYCLED. THE LAND ROVER LOGO WILL APPEAR AND THE SYSTEM WILL FUNCTION NORMALLY AFTER THE RESET OCCURS. CAUSE TOUCH SCREEN SOFTWARE CONCERN"
"ISSUE: A CUSTOMER MAY REPORT THAT ONE OR MORE OF THE SURROUND CAMERAS ARE INOPERATIVE.
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CAUSE: POOR CONNECTION AT THE CAMERA MODULE."
"ISSUE L405 15.5MY RANGE ROVER CUSTOMERS MAY REPORT THAT THE LOWER POWERED TAILGATE SOFT CLOSE CINCH OPERATION FAILS TO CLOSE FULLY.
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NOTE:- THE TAILGATE CAN BE CLOSED MANUALLY CAUSE INCORRECT SOFTWARE LEVEL IN THE REAR TAILGATE MODULE"
"ISSUE: LAND ROVER ARE CURRENTLY ANALYZING BODY CONTROL MODULES (BCM) RETURNED VIA WARRANTY.
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IF A BCM HAS BEEN DETERMINED TO REQUIRE REPLACEMENT FOLLOWING DIAGNOSIS, PLEASE CARRY OUT THE STEPS LISTED IN THE ACTION BELOW. CAUSE: CURRENTLY UNDER ANALYSIS."
"ISSUE RANGE ROVER / SPORT (L405/L494) CUSTOMERS MAY REPORT THAT EITHER FRONT OR REAR SIDE WINDOWS ARE NOT EITHER...
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CLOSING FULLY OR NOT GOING FULLY DOWN WHEN OPENING. CUSTOMERS MAY REPORT A HARD CLOSE IS NOT OCCURRING UPON OPERATION CAUSE THE WINDOWS NEED TO LEARN THE END OF TRAVEL ON ALL SIDE DOOR WINDOW GLASS OPERATIONS. ONCE THE END OF THE GLASS TRAVEL HAS BEEN LEARNT THE DOOR CONTROL MODULES WILL THEN TAKE CONTROL OF THE SIDE DOOR WINDOW GLASS AND ADJUST THE SIDE GLASS STOP POSITION (UP & DOWN) TO LIMIT THE WINDOW MOVEMENT BEFORE THE END OF TRAVEL IS REACHED. THIS IS TO REDUCE THE WINDOW GLASS THUMPING THE END OF THE TRAVEL STOPS AND CAUSING CUSTOMER NVH DISSATISFACTION"
"ISSUED JANUARY 2015.
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ISSUE: A POTENTIAL CONCERN HAS BEEN IDENTIFIED WITH THE ACCELERATOR PEDAL ON A SMALL NUMBER OF RANGE ROVER AND RANGE ROVER SPORT VEHICLES WHICH MAY RESULT IN THE VEHICLE ENTERING RESTRICTED PERFORMANCE MODE. CAUSE: THE ACCELERATOR PEDAL SWITCH PRINTED CIRCUIT BOARD MAY NOT HAVE BEEN CORRECTLY SOLDERED LEADING TO AN INTERMITTENT CONNECTION."
"SITUATION: THE TOUCH SCREEN (TS), ALSO REFERRED TO AS THE FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR THE HIGH...
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LINE DISPLAY FRONT (HLDF), MAY BE WRONGLY REPLACED WHEN TROUBLESHOOTING IF ISSUES ARE INCORRECTLY ATTRIBUTED TO IT. CAUSE: THE TS MAY BE INCORRECTLY DIAGNOSED AS THE SOURCE OF THE FAULT AND REPLACED IN ERROR."
"IS S U E RANGE ROVER / SPORT (L405/L494) CUSTOMERS MAY REPORT THAT EITHER FRONT OR REAR SIDE WINDOWS ARE NOT EITHER...
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CLOSING FULLY OR NOT GOING FULLY DOWN WHEN OPENING. CUSTOMERS MAY REPORT A HARD CLOSE IS NOT OCCURRING UPON OPERATION CAUSE THE WINDOWS NEED TO LEARN THE END OF TRAVEL ON ALL SIDE DOOR WINDOW GLASS OPERATIONS. ONCE THE END OF THE GLASS TRAVEL HAS BEEN LEARNT THE DOOR CONTROL MODULES WILL THEN TAKE CONTROL OF THE SIDE DOOR WINDOW GLASS AND ADJUST THE SIDE GLASS STOP POSITION (UP & DOWN) TO LIMIT THE WINDOW MOVEMENT BEFORE THE END OF TRAVEL IS REACHED. THIS IS TO REDUCE THE WINDOW GLASS THUMPING THE END OF THE"
"ISSUE: A POTENTIAL CONCERN HAS BEEN IDENTIFIED WITH THE ACCELERATOR PEDAL ON A SMALL NUMBER OF RANGE ROVER AND RANGE...
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ROVER SPORT VEHICLES WHICH MAY RESULT IN THE VEHICLE ENTERING RESTRICTED PERFORMANCE MODE. CAUSE: THE ACCELERATOR PEDAL SWITCH PRINTED CIRCUIT BOARD MAY NOT HAVE BEEN CORRECTLY SOLDERED LEADING TO AN INTERMITTENT CONNECTION."
"DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A SMALL NUMBER OF 2015 MODEL YEAR RANGE ROVER SPORT (L494) AND...
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RANGE ROVER (L405) VEHICLES WHERE THE ACCELERATOR PEDAL SWITCH PRINTED CIRCUIT BOARD MAY NOT HAVE BEEN CORRECTLY SOLDERED, LEADING TO AN INTERMITTENT CONNECTION. THIS MAY RESULT IN THE VEHICLE ENTERING RESTRICTED PERFORMANCE MODE."
"DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A SMALL NUMBER OF 2015 MODEL YEAR RANGE ROVER SPORT (L494) AND...
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RANGE ROVER (L405) VEHICLES WHERE THE ACCELERATOR PEDAL SWITCH PRINTED CIRCUIT BOARD MAY NOT HAVE BEEN CORRECTLY SOLDERED, LEADING TO AN INTERMITTENT CONNECTION. THIS MAY RESULT IN THE VEHICLE ENTERING RESTRICTED PERFORMANCE MODE."
"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A SMALL NUMBER OF 2015 MODEL YEAR RANGE ROVER SPORT (L494) AND...
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RANGE ROVER (L405) VEHICLES WHERE THE ACCELERATOR PEDAL SWITCH PRINTED CIRCUIT BOARD MAY NOT HAVE BEEN CORRECTLY SOLDERED, LEADING TO AN INTERMITTENT CONNECTION. THIS MAY RESULT IN THE VEHICLE ENTERING RESTRICTED PERFORMANCE MODE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE INSPECTION PROCEDURE DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A SMALL NUMBER OF 2015 MODEL YEAR RANGE ROVER SPORT (L494) AND...
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RANGE ROVER (L405) VEHICLES WHERE THE ACCELERATOR PEDAL SWITCH PRINTED CIRCUIT BOARD MAY NOT HAVE BEEN CORRECTLY SOLDERED, LEADING TO AN INTERMITTENT CONNECTION. THIS MAY RESULT IN THE VEHICLE ENTERING RESTRICTED PERFORMANCE MODE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
"CONCERN: JAGUAR LAND ROVER AND THE SUPPLIER HAVE INSPECTED 101 WARRANTY CLAIMS FOR HEATED OXYGEN SENSORS (HO2S).
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23% WERE FOUND TO HAVE NO DEFECTS. CAUSE: ONE POSSIBLE REASON FOR THIS IS THAT ALL HO2S SENSORS ARE REPLACED WHEN ONLY ONE IS UNSERVICEABLE"
"SITUATION: THE FRONT AND/OR REAR PARKING AID SYSTEM MAY BE INOPERATIVE.
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CAUSE: THIS MAY BE CAUSED BY A CORRODED WIRING HARNESS AT THE FRONT AND/OR REAR BUMPER HARNESSES."
"ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL...
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DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE: THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD"
LAND ROVER: DUE TO SOFTWARE ISSUE WHEN SOME VEHICLES WERE PROGRAMMED FOR PARK ASSIST MODULE, THE SYSTEM FAILED AND WAS NOT OPERATIONAL.
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MODEL 2015 RANGE ROVER, SPORT. *PE
LAND ROVER: DUE TO STEERING WHEEL HEATER CONTROL MODULE (SWH) SOFTWARE ERROR, THE STEERING WHEEL (HSW) OPERATES WHEN ITS NOT REQUESTED TO SO.
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MODEL 2013-15 RANGE ROVER SPORT, RANGE ROVER. *PE
LAND ROVER: SOME VEHICLES ARE EXPERIENCING WATER INGRESS WHERE BLINDSPOT MONITORING CONTROL MODULE (BMCM) IS LOCATED.
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MODEL 2015 RANGE ROVER, SPORT, EVOQUE, LR4. *PE
LAND ROVER: SOME VEHICLES WILL EXPERIENCE WATER INTRUSION ON BLINDSPOT MONITORING CONTROL MODULE (BMCM).
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MODEL 2015 LR4, EVOQUE, SPORT, RANGE ROVER. *PE
LAND ROVER 2015: ACCELERATOR PEDAL DEFECTIVE SWITCH.
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SOME VEHICLES MAY EXPERIENCE THE PEDAL SWITCH CIRCUIT BOARD MAY NOT HAVE INSTALLED CORRECTLY. *LJ
JAGUAR LANDROVER 2015: RANGE ROVER SPORT(LW), RANGEROVER (LG) ACCELERATOR PEDAL DEFECTIVE SWITCH.
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INFROMATION REGARDING PRINTED CIRCUIT BOARD. *LJ
Other
90 bulletinsSmart Key Deactivated message on instrument cluster and unable to start their vehicle
Low speed front end driveline clunk - V8
Low speed front end driveline clunk - V8
LOW SPEED FRONT END DRIVELINE CLUNK
LOW SPEED FRONT END DRIVELINE CLUNK
ACCESSORY DASHBOARD CAMERA INOPERATIVE
Technical Bulletin: Both Keys Locked In Vehicle
Technical Bulletin: Fixed Side Step 'Rattle' Noise onwards
Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
Oil Level Gauge (Dipstick) markings incorrect.
Oil Level Gauge (Dipstick) markings incorrect.
RESCINDED - Second Row Seating Center Arm Rest Operating Handle Adrift/Broken - RESCINDED
Judder from transfer case.
The Auto Stop/Start system may be inoperative.
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
Unable to activate telematics at PDI
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
Front and Rear Park aid & Park assist unavailable.
One or more of the loadspace cover support pegs may be broken, snapped, or loose.
Range Rover (L405), Range Rover Sport (L494), Discovery (L462), V8 S/C 5.0L PETROL and V8 N/A 5.0L PETROL Electronic...
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Locking Rear Differentials - Noisy
Active Stabilization System - Rattle/Clunk Noise on Uneven Road Surfaces
The auto stop/start system does not function as expected.
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
There is a hesitation when accelerating from a stop or rolling stop The vehicle has a lag when pressing the gas then...
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will jump and accelerate
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
RFA cannot communicate with SDD when programming as new
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a...
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drive cycle.
Damage/marking on the surface of the Instrument Cluster (IC) lens.
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
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including roller blind type load space cover housing and PVC blind material.
Damage/marking on the surface of the Instrument Cluster (IC) lens.
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a...
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drive cycle.
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
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including roller blind type load space cover housing and PVC blind material.
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a...
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drive cycle.
Issue: A customer may report a concern that, when an external media source is connected to the In Car Entertainment...
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system using the relevant USB cable only, the device is not connecting to the vehicle.
Issue: Noise evident to the front of the vehicle at 10-40 MPH/16-64 KPH on a smooth road described as a groaning,...
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scraping or drone noise on vehicles produced within the following vin ranges ? LG Range Rover - LG000001 to LG351464, LW Range Rover Sport ? LW100000 to LW152017, LW Range Rover Sport - LW300000 to LW399999, LW Range Rover Sport - LW500000 to LW599999, LW Range Rover Sport - LW600000 to LW687306, LR Discovery ? LR000001 to LR017639
Dealers are reporting that the when conducting the initialisation procedure the Deployable Side Steps do not function.
The keyless entry system lock function may not operate or operates intermittently.
Damage/Marking On The Surface Of The Instrument Cluster (IC) Lens
Issue: Customer reports that, intermittently, the vehicle will not crank.
The keyless entry system lock function may not operate or operates intermittently.
The Auto Stop/Start system may be inoperative.
Presentation from Dealer Shop Foreman Conference Call
Situation: The keyless entry system lock function may not operate or operates intermittently.
Situation: A creak noise from the front seat may be evident.
Situation: A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
A Pillar moulding may be adrift
Issue: Customer reports that the vehicle speed will not go above 44Mph (70Kph).
New Remote Function Actuator (RFA) cannot communicate with SDD when programming as new
Issue: Customer reports that the vehicle speed will not go above 44Mph (70Kph).
SITUATION: A creak noise from the front seat may be evident.
Water visible in cabin
Customer may receive call from their own phone number
Oil pump fault DTC P1889-14 Stored
DTC P25A2-00 STORED
SIM CARD DOES NOT LATCH IN SIM SLOT OR CANNOT BE READ
"ISSUE CUSTOMERS / DEALERS MAY REPORT A CONCERN WITH THE CONDITION OF SEAT COVERS CAUSE LACK OF UNDERSTAND OF LEATHER...
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AS A NATURAL PRODUCT AND THE CONDITIONS IT MAY CAUSE."
ISSUE: RANGE ROVER OR RANGE ROVER SPORT CUSTOMERS WITH 2ND ROW HI-LINE ARMRESTS FITTED, MAY REPORT THAT THE SILVER...
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DISC'S WHICH ARE FITTED INTO THE BASE OF THE CUPHOLDERS HAVE BECOME DETACHED.
ISSUE: FRONT TOWING EYE COVER IS LOOSE / INCORRECTLY FITTED
SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT.
SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT.
SITUATION: THE LOWER GLOVEBOX MAY OPEN QUICKER THAN EXPECTED.
DIVICE NOT CONNECTING USINIG USB CABLE ONLY
AUTO START/STOP MAY BE INOPERATIVE
KEY FOB MATERIAL PEELING FROM REMOTE
"SITUATION: THE SECOND ROW SEATING CENTER ARM REST OPERATING HANDLE MAY BE ADRIFT OR BROKEN.
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CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES."
"SITUATION: ON VEHICLES FITTED WITH EBONY-COLORED LEATHER SEAT COVERS ONLY, THE SEAT COVER(S) MAY BE DISCOLORED AND/OR APPEAR YELLOW.
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CAUSE: THIS MAY BE CAUSED BY A CHANGE IN THE LEATHER TANNING PROCESS."
ISSUE: L405 RANGE ROVER AND L494 RANGE ROVER SPORT SPORT CUSTOMERS MAY REPORT A CONCERN WITH THE LUMBAR / MASSAGE...
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FUNCTION, IN PARTICULAR AIR LEAKS FROM THE LUMBAR / MASSAGE FUNCTION
"SITUATION: THE DEPLOYABLE SIDE STEPS MAY SHOW SIGNS OF DELAMINATION.
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CAUSE: THIS MAY BE CAUSED BY THE PROTECTIVE LACQUER NOT ADHERING TO THE SIDE STEP."
SITUATION: ONE OR MORE OF THE LOAD SPACE COVER SUPPORT PEGS MAY BE BROKEN, SNAPPED, OR LOOSE.
ISSUE: NOISE EVIDENT TO THE FRONT OF THE VEHICLE AT 30-40 MPH / 48-64 KPH ON A SMOOTH ROAD DESCRIBED AS A GROANING,...
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SCRAPING OR DRONE NOISE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Body & Paint
78 bulletinsFront / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the front or rear door latch does not operate as expected.
A customer may report that the front or rear door latch does not operate as expected.
Tailgate will not close due to anti-trap false signal
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
Technical Bulletin: Earth Stud Repair oin Aluminum Body Onwards
Malfunction Indicator Lamp (MIL) Illuminated on the Instrument Panel Cluster (IPC)
Tailgate. Cosmetic microcracking.
Cosmetic microcracking / surface cracks may be visible on the inside of the tailgate in the area of the hinge.
The tailgate may be incorrectly aligned and/or is contacting the D-pillar exterior trimpieces when closed.
The roof opening panel rear glass seal may be loose / adrift.
The roof molding(s) may be loose / adrift.
The hood finisher may show signs of the paint and/or lacquer 'flaking'.
Paint abrasion may be evident where the tailgate lower seal meets the vehicle body.
A customer may report that the roof blind does not open smoothly or binds up / jams while operating.
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when...
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a door is opened/ closed.
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when...
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a door is opened/ closed.
Customers may report the removable recovery panel is loose incorrectly aligned.
Customers may report the removable recovery panel is loose incorrectly aligned.
Issue: Customers are reporting that side door latches do not operate correctly.
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Symptoms include latches that will not lock/will not unlock/will not open.
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file...
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which demonstrates the issue.
One or more power windows may be inoperative.
Issue: Customers are reporting that side door latches do not operate correctly.
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Symptoms include latches that will not lock / will not unlock / will not open.
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file...
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which demonstrates the issue.
One or more power windows may be inoperative.
Issue: Customers are reporting that side door latches do not operate correctly.
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Symptoms include latches that will not lock/will not unlock/will not open.
Issue: Warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
Cosmetic microcracking / surface cracks may be visible on the inside of the tailgate in the area of the hinge.
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be...
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bulging.
Situation: Paint damage to the roof panel at the 'A' pillar area may be evident.
Situation: The tailgate may be incorrectly aligned and/or is contacting the 'D' pillar exterior trim pieces when closed.
SITUATION: The front overhead console sunglasses holder may not open/close.
SITUATION: One or more power windows may be inoperative.
SITUATION: A wind noise at high vehicle speeds (110mph/176Km/h or above) may be evident from the roof opening panel...
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area.
SITUATION: The left and right door mirror glass may not return to its previously set position following a reverse dip...
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operation.
SITUATION: The 'A' Pillar finisher rubber may be adrift or a wind noise from the front windshield area may be evident.
Issue: Exterior rear view mirrors are being replaced unnecessarily.
Issue: It may be found that the rear window washer jets have no function, despite proper operation of the windshield...
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washer pump and fluid being present in the reservoir.
DOOR HANDLES ARE BEING RETURNED INCOMPLETE OR DISMANTLED
"ISSUE L405 RANGE ROVER (LONG WHEEL BASE) CUSTOMERS MAY REPORT THAT REAR DOOR WINDOW BLIND IS INOPERABLE, OR THAT IT...
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BOUNCES BACK EITHER FROM THE TOP OF THE WINDOW OR HALFWAY THROUGH TRAVEL. TECHNICIANS MAY ALSO BE INITIALISING THE WINDOW BLIND AT PDI. CAUSE INCORRECT INITIALIZATION PARAMETERS, PDI MANUAL INCORRECT"
"ISSUE: DIFFERENTIAL PINION OIL SEAL LEAK.
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CAUSE: PINION SEAL PREVIOUSLY NOT AVAILABLE AS A SERVICEABLE COMPONENT LEADING TO DIFFERENTIAL REPLACEMENTS."
SITUATION: EITHER REAR SIDE DOOR MAY BE DIFFICULT TO OPEN.
SITUATION: THE ROOF OPENING PANEL REAR GLASS SEAL MAY BE LOOSE / ADRIFT.
PANORAMIC GLASS ROOFS DAMAGED BY EXTERNAL IMPACTS
DIFFERENTIAL PINION OIL SEAL LEAKS
THE ROOF OPENING PANEL REAR GLASS SEAL MAY BE LOOSE
"ISSUE: RANGE ROVER (L405) AND RANGE ROVER SPORT (L494), CUSTOMERS MAY REPORT THAT THE 2ND ROW DROP AND FIXED GLASS...
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APPEARS REDDISH IN COLOUR WHEN COMPARED TO THE 1ST & 3RD ROW GLASS. THE ISSUE CAN ONLY BE SEEN IN CERTAIN DIRECT LIGHTING CONDITIONS. SEE ATTACHED PHOTOS FOR EXAMPLES. CAUSE: THE PIGMENT IN THE LAMINATE OF THE GLASS IS VISIBLE."
"SITUATION: A 'CREAK' OR MECHANICAL INTERFERENCE NOISE MAY BE EVIDENT WHEN LOWERING/RAISING A DOOR WINDOW(S).
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CAUSE: THIS MAY BE CAUSED BY CONTAMINATION FROM AGGREGATE-TYPE DUST AND ROAD FILM."
"SITUATION: WATER INGRESS INTO THE LOAD SPACE AREA MAY BE EVIDENT.
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CAUSE: THIS MAY BE CAUSED BY WATER INGRESS THROUGH THE TAILGATE APERTURE SEAL."
ISSUE: CUSTOMERS MAY REPORT THAT THE POWERFOLD DOOR MIRRORS WILL NOT POWERFOLD OR ARE LOOSE -SEE ATTACHED MOVIE FILE...
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WHICH DEMONSTRATES THE ISSUE.
"SITUATION: THE TAILGATE CLOSE FUNCTION MAY BE INTERMITTENTLY INOPERATIVE WHEN USING THE SMART KEY.
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CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITHIN THE CENTRAL JUNCTION BOX (CJB) THAT DOES NOT 'WAKE' THE CAN BUS WHEN REQUESTING SIGNALS FOR DUAL POWER TAILGATE SYSTEM."
"SITUATION: A PROCEDURE HAS BEEN DEVELOPED FOR THE INSTALLATION OF A-PILLAR EXTERIOR TRIM.
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CAUSE: REPLACEMENT OF THE A-PILLAR EXTERIOR TRIM."
SITUATION: THE DRIVER'S WINDSHIELD WIPER BLADE MAY SMEAR THE WINDSHIELD GLASS.
"NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF...
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EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER."
"ISSUE: FROM INSPECTING MARKET RETURNED PARTS IT HAS BECOME APPARENT THAT MULTIPLE DYNAMIC RESPONSE ROLL BARS HAVE BEEN...
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REPLACED DUE TO REPORTED FLUID LEAKS. UPON FURTHER INSPECTION NO FAULTS ARE FOUND WITH THE RETURNED ROLL BARS. CAUSE: IT IS BELIEVED THAT MANY OF THE LEAKS REPORTED COULD BE COMING FROM THE PIPING, SEALS, INTERFACE OR TIGHTNESS OF BLEED SCREW."
"ISSUED AUGUST 2015. ISSUE: A CUSTOMER MAY REPORT ANY OF THE FOLLOWING VEHICLE SYMPTOMS: 1.
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INTERMITTENTLY THE REAR DOORS DO NOT LOCK WHEN THE REMOTE PLIP BUTTON IS PRESSED. 2. DRIVERS SEAT SWITCHPACK INOPERATIVE 3. REAR DOORS SHOW OPEN ON THE INSTRUMENT CLUSTER WHEN THEY ARE FULLY CLOSED. 4. REMOTE CENTRAL LOCKING INOPERATIVE. 5. WINDOW SWITCHPACK INOPERATIVE. 6. INTERIOR COMPARTMENT LIGHTS ILLUMINATED, WHEN NOT REQUIRED. CAUSE: POSSIBLE POOR EARTH CONNECTION AT GROUND POINT G3D375 (SEE ATTACHMENT)."
"ISSUE: NOISE FROM THE FRONT DOOR CHECK STRAP ON RANGE ROVER (L405) - PART NUMBER LR045540.
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CAUSE: ON SOME VEHICLES THE FRONT DOOR CHECK STRAP FIXING BOLTS TORQUE MAY BE TOO LOW."
"ISSUE REAR SPOILER CONTACT WITH D POST MARKING BOTH TRIM PANEL AND / OR SPOILER (SEE ATTACHED PICTURE) ON RANGE ROVER (L405).
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CAUSE INCORRECT SETTING DURING MANUFACTURING PROCESS."
"ISSUE: A CUSTOMER MAY REPORT ANY OF THE FOLLOWING VEHICLE SYMPTOMS: 1.
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INTERMITTENTLY THE REAR DOORS DO NOT LOCK WHEN THE REMOTE PLIP BUTTON IS PRESSED. 2. DRIVERS SEAT SWITCHPACK INOPERATIVE 3. REAR DOORS SHOW OPEN ON THE INSTRUMENT CLUSTER WHEN THEY ARE FULLY CLOSED. 4. REMOTE CENTRAL LOCKING INOPERATIVE. 5. WINDOW SWITCHPACK INOPERATIVE. 6. INTERIOR COMPARTMENT LIGHTS ILLUMINATED, WHEN NOT REQUIRED. CAUSE: POSSIBLE POOR EARTH CONNECTION AT GROUND POINT G3D375 (SEE ATTACHMENT)."
"ISSUE L405 RANGE ROVER AND L494 RANGE ROVER SPORT CUSTOMERS MAY REPORT A CREAK OR SQUEAK FROM EITHER OF THE FRONT OR...
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REAR DOORS CAUSE POSSIBLE CAUSES COULD BE :- OBSTRUCTION WITHIN DOOR APERTURE OR DOOR LATCH INCORRECT DOOR STRIKER- ALIGNMENT/ADJUSTMENT DOOR FRAME SEAL COATING WORN/DAMAGED DOOR FRAME SEAL(S) WORN/DAMAGED DOOR APERTURE SEAL(S) PAINT WEAR"
"SITUATION: THE HOOD PAINT MAY HAVE BEEN 'ERASED' AWAY BY THE HOOD FINISHER.
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CAUSE: THIS MAY BE CAUSED BY A DIFFERENCE BETWEEN THE HOOD AND HOOD FINISHER TOLERANCES CAUSING A CLASH CONDITION.."
"SITUATION: THE HOOD FINISHER MAY SHOW SIGNS OF THE PAINT AND/OR LACQUER 'FLAKING'.
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CAUSE: THIS MAY BE CAUSED BY POOR PAINT ADHERENCE BETWEEN THE BASE COAT AND CLEAR LACQUER."
"ISSUE REAR SPOILER CONTACT WITH D POST MARKING BOTH TRIM PANEL AND / OR SPOILER (SEE ATTACHED PICTURE) CAUSE ...
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INCORRECT SETTING AT MANUFACTURE"
"ISSUE: A CUSTOMER MAY REPORT THAT THE SIDE DOOR LATCH IS UNABLE TO RETAIN THE DOOR IN THE CLOSED POSITION ON THEIR VEHICLE.
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CAUSE: UNDER INVESTIGATION, UPDATED SSM TO REPLACE ONLY AFFECTED PARTS."
"ISSUED JANUARY 2015.
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ISSUE L405 RANGE ROVER (LONG WHEEL BASE) CUSTOMERS MAY REPORT THAT REAR DOOR WINDOW BLIND IS INOPERABLE, OR THAT IT BOUNCES BACK EITHER FROM THE TOP OF THE WINDOW OR HALFWAY THROUGH TRAVEL. TECHNICIANS MAY ALSO BE INITIALISING THE WINDOW BLIND AT PDI. CAUSE INCORRECT INITIALIZATION PARAMETERS, PDI MANUAL INCORRECT"
"DESCRIPTION A LIMITED NUMBER OF 2014-2015 MODEL YEAR LAND ROVER RANGE ROVER SPORT (L494) AND RANGE ROVER (L405)...
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VEHICLES (5.0L S/C V8 ONLY) FITTED WITH DYNAMIC RESPONSE MAY EXPERIENCE UNEXPECTED BODY MOVEMENTS WHEN THE VEHICLE IS STATIONARY DUE TO THE SYSTEM SELF-TEST PULSE RESULTING IN PRESSURE IN THE ACTUATORS WHICH IS NORMALLY ISOLATED FROM THEM.."
"DESCRIPTION A LIMITED NUMBER OF 2014-2015 MODEL YEAR LAND ROVER RANGE ROVER SPORT (L494) AND RANGE ROVER (L405)...
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VEHICLES FITTED WITH DYNAMIC RESPONSE MAY EXPERIENCE UNEXPECTED BODY MOVEMENTS WHEN THE VEHICLE IS STATIONARY DUE TO THE SYSTEM SELF-TEST PULSE RESULTING IN PRESSURE IN THE ACTUATORS WHICH IS NORMALLY ISOLATED FROM THEM.."
SITUATION: THE HOOD PAINT MAY HAVE BEEN 'ERASED' AWAY BY THE HOOD FINISHER.
ISSUE ELECTRONIC TOLL TAGS MAY NOT BE READ CORRECTLY BY TOLL READERS ON VEHICLES WITH SOLAR ATTENUATING (IRR) GLASS.
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CAUSE. THIS MAY BE CAUSED BY NOT POSITIONING THE ELECTRONIC TOLL TAG PROPERLY IN THE INFRARED RADIATION REFLECTIVE (IRR) LAYER CUT OUT ON THE WINDSHIELD. .
SITUATION: COOLANT MAY BE EVIDENT LEAKING FROM ONE OR BOTH OF THE AUXILIARY RADIATORS BEHIND THE FRONT BUMPER.
SITUATION: THE ROOF MOULDING(S) MAY BE LOOSE / ADRIFT.
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE...
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BULGING.
LAND ROVER: ON SOME VEHICLES, THE LATCH, ON THE SIDE DOOR, FAILS TO RETAIN DOOR IN CLOSED POSITION.
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*PE
Infotainment
57 bulletinsCoolant Low Warning Message Displayed On The Instrument Panel Cluster
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
Coolant Low warning displayed in the Instrument Cluster
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow...
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to respond or no functionality at all.
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later...
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versions.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS...
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is not available? displayed on the instrument Cluster? due to activation failure.
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
Hood open' Warning Message Displayed On Instrument Cluster
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC)...
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from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
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Bluetooth the user may experience a connectivity issues.
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...
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inoperative
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC)...
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.The concern occurs when updating to phase 4.0 using PATHFINDER 180
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
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Bluetooth the user may experience a connectivity issues.
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system...
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can no longer provide Navigation destination entry via voice control.
Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...
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inoperative
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC)...
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.The concern occurs when updating to phase 4.0 using PATHFINDER 180
Hood open' Warning Message Displayed On Instrument Cluster
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC)...
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from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
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Bluetooth the user may experience a connectivity issues.
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
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Bluetooth the user may experience a connectivity issues.
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system...
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can no longer provide Navigation destination entry via voice control.
Hood open' Warning Message Displayed On Instrument Cluster
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC)...
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from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
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Bluetooth the user may experience a connectivity issues.
Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using...
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left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) there is no response from touch screen and audio output remains distorted. The DTC B14D3-96 may also be stored in the Infotainment Master Controller (IMC) suggesting a radio tuner component internal failure.
Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
Issue: A customer may report a concern of no sound from the audio system, even when the volume is turned up.
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The Audio/Video button on touch-screen home page may also be greyed out.
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
Issue: Unexpected noise from Head-Up Display (HUD)
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no...
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longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow...
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to respond or no functionality at all.
Issue: Customers are having windscreen wipers replaced.
Issue: L538 & L550 vehicles 14MY Onwards with Active Driveline may exhibit a buzzing type noise from the driveline which...
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may be more noticeable at low speeds ie - cornering. This may or may not be accompanied by a 4WD error message displayed on the Instrument cluster message centre.
Issue: During the software update and configuration of the Information Master Controller(IMC) and/or Information Slave...
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Controller (ISC, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?Variant Configuration? learn procedure during the software update. Error state 1: Rear screens stuck on Land Rover oval or black with backlight and IMC functional. Error state 2: Front screen showing Land Rover oval screen or black with backlight.
Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as...
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designed.
SITUATION: On vehicles without a Head Up Display, a creak / rattle / chirp noise may be heard from the base of the...
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windshield / center of the Instrument Panel, near the center air vent.
SITUATION: The Park Assist system may exhibit intermittent operation.
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During a semi-automated park assist manoeuver, the system may be cancelled half way through due to an object being detected within 30 cm of the side of the vehicle. The system will then output a continuous tone and the message 'Park Assist Cancelled' will be displayed on the Instrument Cluster.
Touch screen may intermittently display a blank screen
ISSUE: THE CUSTOMER MAY OBSERVE THE SERVICE INDICATOR MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER WHEN THE MILEAGE OR...
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TIME TO SERVICE IS BELOW THE 16,000 MILES (26,000 KM) OR 12 MONTH SERVICE INTERVAL.
"ISSUE: A CUSTOMER MAY REPORT THAT THE GLOBAL POSITIONING SYSTEM (GPS) ICON HAS A STRIKE THROUGH LINE ACROSS IT, WHEN NAVIGATION IS SELECTED.
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IN ADDITION THE CURRENT VEHICLE LOCATION INDICATOR WILL NOT LOCK ONTO THE CORRECT LOCATION ON THE MAP. CAUSE: SOFTWARE ERROR."
"SITUATION: THE PARK ASSIST SYSTEM MAY EXHIBIT INTERMITTENT OPERATION.
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DURING A SEMI-AUTOMATED PARK ASSIST MANOEUVER, THE SYSTEM MAY BE CANCELLED HALF WAY THROUGH DUE TO AN OBJECT BEING DETECTED WITHIN 30 CM OF THE SIDE OF THE VEHICLE. THE SYSTEM WILL THEN OUTPUT A CONTINUOUS TONE AND THE MESSAGE 'PARK ASSIST CANCELLED' WILL BE DISPLAYED ON THE INSTRUMENT CLUSTER. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR."
"A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON 2015-2016 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES...
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WHERE THE TOUCH SCREEN MAY GO 'BLACK' FOR 10 SECONDS FOLLOWED BY DISPLAYING THE 'LAND ROVER' LOGO BEFORE RETURNING TO NORMAL DISPLAY OPERATION."
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLES RANGE ...
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WHERE THE TOUCH SCREEN MAY GO 'BLACK' FOR 10 SECONDS FOLLOWED BY DISPLAYING THE 'LAND ROVER' LOGO BEFORE RETURNING TO NORMAL DISPLAY OPERATION. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."
"ISSUE 10MY ONWARDS RANGE ROVER, RANGE ROVER SPORT AND DISCOVERY 4 / LR4 CUSTOMERS MAY REPORT HEARING WIND NOISE FROM THE UPPER WINDSCREEN AREA.
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CAUSE THERE IS A POTENTIAL THAT THE TOP WINDSCREEN SEAL HAS BECOME DISLODGED OVER TIME CAUSING A WINDNOISE"
"SITUATION: A TIRE PRESSURE MONITORING SYSTEM (TPMS) FAULT MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) AND...
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DIAGNOSTIC TROUBLE CODES (DTC) ARE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES."
"ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA...
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WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER."
"SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT: THE ALARM IS TRIGGERED FOR NO APPARENT REASON; THE...
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'HOOD OPEN' MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER; AND/OR A MISLOCK SOUND IS EMITTED WHEN LOCKING THE VEHICLE. CAUSE: THESE ISSUES MAY BE CAUSED BY A FAULTY HOOD OPEN SWITCH."
"ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA...
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WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER. THEY ARE COPY CONTROL COMPACT DISCS (CCCD) RECORDABLE COMPACT DISCS (CD-R) REWRITABLE COMPACT DISCS (CD-RW) ECO DISCS, WHICH ARE VERY THIN, ONLY 0.6MM. PLEASE REFER TO ATTACHMENT FOR EXAMPLES OF DISCS THAT ARE KNOWN TO HAVE CAUSED DAMAGE."
"ISSUE: A CUSTOMER MAY REPORT THAT WHEN TRYING TO ACCESS THE NAVIGATION SYSTEM THEY HAVE ERRORS OR THE SYSTEM FREEZES ON THE INITIALIZING SCREEN.
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CAUSE: SOFTWARE COMPATIBILITY ISSUES"
SITUATION: THE HEAD UP DISPLAY (HUD) MAY TAKE A LONGER-THAN-EXPECTED PERIOD OF TIME TO DISPLAY IN HIGHER AMBIENT...
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TEMPERATURES.
SITUATION: A VIBRATION-TYPE SOUND FROM ANY OF THE FRONT/REAR DOOR MID-RANGE AUDIO SPEAKERS MAY BE EVIDENT DURING AUDIO...
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PLAYBACK.
SERVICE ACTION Q508: TOUCH SCREEN RESET A potential issue has been identified on 2015-2016 model year Range Rover...
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Sport (L494) and Range Rover (L405) vehicles where the Touch Screen may go 'black' for 10 seconds followed by displaying the 'Land Rover' logo before returning to normal display operation.
Brakes
46 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
Technical Bulletin: Squeal Noise From Rear Brakes During Light Braking - 350mm Brake Discs Only.
The underhood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing,...
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and/or has a poor finish.
After installation of a towing accessory brake control module, the unit fails to power up and illuminate the display.
On vehicles installed with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be...
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heard from the front brakes during low-speed driving forward/backward, the 'squeal' can be heard also during moderate brake pedal application at low speeds, until the vehicle comes to a stop. The 'squeal' noise may resonate at frequencies of around 7kHz and 8kHZ.
Issue: During a brake pad change it may become apparent that the brake pad pins have become corroded to the caliper...
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housing.
The under hood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing,...
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and/or has a poor finish.
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of...
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the following DTC stored within the Anti-Lock Braking System (ABS) module. U0001-82 High Speed CAN Communication Bus - Alive/sequence counter incorrect / not updated
A 'thud' / 'thump' noise may be heard and felt from the front suspension during a heavy braking application at low...
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vehicle speeds.
The under hood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing,...
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and/or has a poor finish.
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of...
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the following DTC stored within the Anti-Lock Braking System (ABS) module. U0001-82 High Speed CAN Communication Bus - Alive/sequence counter incorrect / not updated
A 'thud'/'thump' noise may be heard and felt from the front suspension during a heavy braking application at low vehicle...
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speeds.
On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise may be...
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heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle.
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EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle.
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EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
Squeak/Squeal Noise From Rear Brakes
Issue: Air-leak noise when brake pedal is pressed.
Issue: Air-leak noise when brake pedal is pressed.
The underhood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing,...
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and/or has a poor finish.
Situation: On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal'...
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noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of...
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the following DTC stored within the Anti-Lock Braking System (ABS) module. U0001-82 High Speed CAN Communication Bus - Alive/sequence counter incorrect / not updated.
Issue: During standard vehicle operation, it may be possible that customers driving RR Evoque or LR Discovery Sport...
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vehicles may observe noises from the braking system. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action.
Situation: On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise...
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may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
"SITUATION: ON VEHICLES FITTED WITH THE HIGH PERFORMANCE BRAKE SYSTEM (380MM DIAMETER FRONT BRAKE DISC), A 'SQUEAL'...
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NOISE MAY BE HEARD FROM THE FRONT BRAKES DURING LOW-SPEED, LIGHT-TO-MODERATE BRAKE PEDAL APPLICATION, UNTIL THE VEHICLE COMES TO A STOP."
"ISSUE: DIAGNOSTIC TROUBLE CODES (DTCS) STORED IN THE ANTI-LOCK BRAKING SYSTEM (ABS) MODULE RELATING TO AN ERROR STATE WITH A WHEEL SPEED SENSOR ONLY.
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CAUSE: CURRENTLY UNDER ANALYSIS."
ISSUE: AIR-LEAK NOISE WHEN BRAKE PEDAL IS PRESSED.
SITUATION: THE UNDERHOOD LOWER NOISE VIBRATION HARSHNESS (NVH) PAD(S) MAY SHOW SIGNS OF RIPPING, TEARING, AND/OR HAS A...
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POOR FINISH.
SITUATION: THE UNDERHOOD LOWER NOISE VIBRATION HARSHNESS (NVH) PAD(S) MAY SHOW SIGNS OF RIPPING, TEARING, AND/OR HAS A...
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POOR FINISH.
SQUEAL NOISE FROM FRONT BRAKES
CONTAMINATION BETWEEN ABS WHEEL SPEED SENSOR AND WHEEL BEARING TONE WHEEL COULD LEAD TO DTC'S
A "THUD" / "THUMP" MAY BE HEARD AND FELT FROM THE FRONT SUSPENSION DURING HEAVY BRAKING
"ISSUE SQUEAK NOISE WHEN BRAKE PEDAL IS OPERATED.
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CAUSE BRAKE LIGHT SWITCH / BRAKE PEDAL SHIM INTERACTION. NOTE: NOT ALL VEHICLES WILL BE FITTED WITH BRAKE PEDAL SHIM."
"SITUATION: ON VEHICLES FITTED WITH THE HIGH PERFORMANCE BRAKE SYSTEM (380MM DIAMETER FRONT BRAKE DISC), A 'SQUEAL'...
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NOISE MAY BE HEARD FROM THE FRONT BRAKES DURING LOW-SPEED, LIGHT-TO-MODERATE BRAKE PEDAL APPLICATION, UNTIL THE VEHICLE COMES TO A STOP. CAUSE: THIS MAY BE CAUSED BY FRONT BRAKE PAD RESONANCE."
"ISSUE: A CUSTOMER MAY REPORT A CONTINUOUS SQUEAL NOISE FROM THE REAR HIGH PERFORMANCE BRAKES.
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CAUSE: A LACK OF GREASING DURING PAD REPLACEMENT OR BRAKE USAGE CHARACTERISTIC."
"SITUATION: THE UNDERHOOD LOWER NOISE VIBRATION HARSHNESS (NVH) PAD(S) MAY SHOW SIGNS OF RIPPING, TEARING, AND/OR HAS A POOR FINISH.
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CAUSE: THIS MAY BE CAUSED BY ICE BUILD UP BETWEEN THE FOAM SURFACES AND THE HOOD CAUSING PENETRATION INTO THE FOAM."
"ISSUED JANUARY 2015.
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ISSUE SQUEAK NOISE WHEN BRAKE PEDAL IS OPERATED. CAUSE BRAKE LIGHT SWITCH / BRAKE PEDAL SHIM INTERACTION. NOTE: NOT ALL VEHICLES WILL BE FITTED WITH BRAKE PEDAL SHIM."
"SITUATION: A CUSTOMER MAY REPORT A CONCERN OF A SQUEAL NOISE FROM THE REAR OF THE VEHICLE WHILST BRAKING.
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USUALLY THIS WILL OCCUR AT LOW SPEEDS. THIS VERSION HAS BEEN ISSUED TO ADD MENA TO THE MARKETS. CAUSE: THE SHAPE OF THE BRAKE PAD MEANS THAT UNDER CERTAIN BRAKING CONDITIONS IT WILL RESONATE CAUSING A SQUEAL NOISE. SUGGESTED CUSTOMER CONCERN CODE GB5."
"ISSUED JANUARY 2015.
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ISSUE: DIAGNOSTIC TROUBLE CODES (DTCS) STORED IN THE ANTI-LOCK BRAKING SYSTEM (ABS) MODULE RELATING TO AN ERROR STATE WITH A WHEEL SPEED SENSOR ONLY. CAUSE: CURRENTLY UNDER ANALYSIS."
"ISSUE: UPON REPLACEMENT OF THE FRONT BRAKE PADS, THE BRAKE PAD RETAINING PINS MAY BE DIFFICULT TO REMOVE.
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VEHICLES FITTED WITH HIGH PERFORMANCE/BREMBO BRAKES, POST 10 MODEL YEAR ONLY. RANGE ROVER SPORT AA215623 TO CA738069. RANGE ROVER AA302697 TO CA373799. VEHICLES AFTER THE END VIN NUMBERS QUOTED ABOVE WILL HAVE THE NEW PINS FITTED AS STANDARD. CAUSE: GALVANIC CORROSION OF THE RETAINING PINS. THE PINS NOW HAVE A NEW PLATING WHICH IS MORE RESISTANT TO CORROSION."
"ISSUE SQUEAK NOISE WHEN BRAKE PEDAL IS OPERATED.
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CAUSE BRAKE LIGHT SWITCH / BRAKE PEDAL SHIM INTERACTION. NOTE: NOT ALL VEHICLES WILL BE FITTED WITH BRAKE PEDAL SHIM."
"ISSUE: A CUSTOMER MAY COMPLAIN OF BRAKE DRAG, BINDING, STICKING OR EXCESSIVE HEAT FROM THE FRONT BRAKES, OR ALL BRAKES.
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RANGE ROVER, RANGE ROVER SPORT AND DISCOVERY 4/LR4. 14 AND 15 MODEL YEAR ONLY. CAUSE: CURRENTLY UNDER INVESTIGATION"
ISSUE: A CUSTOMER MAY REPORT A SQUEAL FROM THE FRONT BRAKES DURING LOW SPEED BRAKING.
SITUATION: ON VEHICLES FITTED WITH THE STANDARD BRAKE SYSTEM (350MM DIAMETER REAR BRAKE DISCS) ONLY, A 'SQUEAL' NOISE...
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MAY BE HEARD FROM THE REAR BRAKES DURING LIGHT BRAKING.
LAND ROVER 2014-2015 RANGE ROVER SPORT: CUSTOMER COMPLAINTS OF BRAKES DRAGING AND BINDING, STICKING OR HEAT COMING FROM THE BRAKES.
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*LJ
Steering
46 bulletinsSteering Shaft/Column Squeak
Steering column multifunction switch.
A customer may report that the heated steering wheel does not heat up when selected.
Customer reports of steering wheel mis-alignment.
Customer reports of steering wheel mis-alignment.
A 'clonk' noise from underneath the vehicle may be evident when driving at low vehicle speed.
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The noise is most prominent while accelerating/decelerating and when turning the steering wheel, such as when performing a U-turn and applying the throttle.
A 'clonk' noise from underneath the vehicle may be evident when driving at low vehicle speed.
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The noise is most prominent while accelerating/decelerating and when turning the steering wheel, such as when performing a U-turn and applying the throttle.
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
A Customer may report the steering feels heavier then expected.
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
A customer may report the steering feels heavier than expected
A customer may report the steering feels heavier than expected
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
A Customer may report the steering feels heavier then expected.
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
A Customer may report the steering feels heavier then expected.
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
The steering wheel may exhibit a vibration / shimmy while driving.
Issue: A customer may express a concern of a 'clonk' noise from underneath the vehicle when driving at low speed.
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The 'clonk' will be most prominent while accelerating/decelerating and when turning the steering wheel. The noise may be more noticeable when performing a U-turn and applying the throttle.
Issue: Vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain...
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situations.
Issue: A Customer may express a concern of a 'clonk' noise from underneath the vehicle when driving at slow speed.
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The 'clonk' will be most prominent while accelerating/decelerating and when turning the steering wheel. In particular the noise may be more noticeable when performing a U-turn and applying the throttle.
Situation: On vehicles fitted with the twin speed transfer case, a judder may be felt from underneath the vehicle when...
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steering at low vehicle speeds, such as turning left or right at an intersection.
Situation: The steering wheel may exhibit a vibration / shimmy while driving.
Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent.
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The areas around the stitching and spokes, or the lower half of the steering wheel, may appear cooler than the rest of the wheel. The heated steering wheel is otherwise operating correctly, and no DTCs are stored.
Information button on steering column does not operate odometer menu
Inconsistent heat across steering wheel
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED...
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BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK.
SITUATION: ON VEHICLES FITTED WITH THE TWIN SPEED TRANSFER CASE, A JUDDER MAY BE FELT FROM UNDERNEATH THE VEHICLE WHEN...
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STEERING AT LOW VEHICLE SPEEDS, SUCH AS TURNING LEFT OR RIGHT AT AN INTERSECTION.
VEHICLE STEERING FEELS HEAVIER THAN EXPECTED ACCOMPANIED BY VISUAL OR AUDIIBLE WARNINGS
"ISSUE: RESIDUE BEING LEFT ON STEERING WHEEL WHEN TRANSPORTATION STEERING WHEEL COVER IS REMOVED.
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CAUSE: UNDER INVESTIGATION"
"ISSUE: REPORTS OF A RUBBING OR CLICKING NOISE EMANATING FROM THE STEERING COLUMN WHEN IT IS ROTATED DUE TO A NOISY CLOCK SPRING.
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CAUSE: UNDER INVESTIGATION"
SITUATION: THE HEATED STEERING WHEEL (HSW) MAY OPERATE WHEN NOT REQUESTED.
"ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8.
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THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS SYMPTOMS WHEN THE APPLE DEVICE IS CONNECTED TO THE CAR SYSTEM AND A CALL IS RECEIVED THERE IS NO OPTION TO ANSWER OR REJECT THE INCOMING CALL ON THE SYSTEM. THE STEERING WHEEL CONTROLS ALSO HAVE NO EFFECT. THE TOUCH SCREEN CONTINUES TO DISPLAY THE PHONE SCREEN. THE POP-UP SCREEN TO ANSWER OR REJECT THE CALL IS NOT SHOWN."
Transmission
20 bulletinsTechnical Bulletin: Loss Of Drive or flashing gear selector LED Inndicator and/or Related Intelligent Stop/Start Issues
Customer complains about a creak, rattle or squeak noise from under the vehicle - Transmission undertray noisy.
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
Situation: A fluid leak from the transmission, poor shift quality, and/or transmission noise may be evident.
Situation: The steering wheel switches (volume, seek, OK/menu, mode, phone, voice) and transmission paddle shifters may...
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exhibit intermittent operation, causing one or more of the following issues: ? Audio volume does not adjust (up and/or down)? Radio 'seek' buttons do not operate ? Volume control buttons cause the radio station to change ? InControl system slow to operate (blank screen followed by the 'Land Rover' logo) ? Transmission paddle shifters do not operate ? Diagnostic Trouble Codes (DTC) U2013-02 and/or B1D21-13 stored
Situation: A 'Gearbox fault' message may be displayed on the Instrument Cluster along with one or more of the following...
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Diagnostic Trouble Codes (DTC) stored in the Transmission Control Module (TCM): P0600-04, P0710-27, P0710-64, P0712-11, P0713-13, P0975-19, P0978-19, P0981-19, P0984-19, and P099B-14.
Situation: Vehicle acceleration may be interrupted by a delay/hesitation in transmission gear selection.
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A four-second delay in acceleration occurs when a fifth-gear downshift is requested when the accelerator pedal is in the depressed position at low vehicle speeds, during warm up when the ambient temperature is 39F / 4C and lower.
Transmission leak, poor shift quality, and/or noise
SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED.
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UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE IS RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PROPERLY.
"SITUATION: A 'TRANSMISSION FAULT' MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER AND THE VEHICLE HAS DEFAULTED TO A...
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FIXED GEAR 'LIMP HOME' OPERATION. UPON DIAGNOSIS, A TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODE (DTC) P0780-93 STORED IN THE TRANSMISSION CONTROL MODULE (TCM). CAUSE: THIS MAY BE CAUSED BY AN ERROR IN THE TCM SOFTWARE."
"SITUATION: WHEN IN SPORT (S) MODE, THE TRANSMISSION MAY CHANGE GEARS ONLY MANUALLY (VIA STEERING WHEEL MOUNTED SHIFT...
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PADDLES OR THE GEAR SELECTOR [RANGE ROVER SPORT ONLY]) AND DOES NOT REVERT BACK TO AUTO MODE. CAUSE: THIS MAY BE CAUSED BY AN INCORRECT CALIBRATION CAUSING THE VEHICLE TO ENTER MANUAL ONLY MODE WHEN THE 'PROGRESS CONTROL SYSTEM' SELECTS A MODE OF OPERATION."
"SITUATION: THE STEERING WHEEL LEFT-HAND AND/OR RIGHT-HAND SWITCHES (VOLUME, SEEK, OK/MENU, MODE, PHONE, VOICE, AND...
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CRUISE CONTROL) AND TRANSMISSION PADDLE SWITCHES MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE (LIST NOT EXHAUSTIVE) OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02 'SWITCH PACK, GENERAL SIGNAL FAILURE' IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13 'REMOTE CONTROL SWITCH CIRCUIT OPEN' IS STORED IN THE TOUCH SCREEN MEMORY TRANSMISSION PADDLE SWITCHES INOPERATIVE OR INTERMITTENT FUNCTIONALITY CRUISE CONTROL INOPERATIVE"
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR RANGE ROVER SPORT (L494; 3.0L SC V6...
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ONLY) AND RANGE ROVER (L405; 3.0L SC V6 ONLY) VEHICLES WHERE A FLASHING 'D' IS DISPLAYED IN THE TRANSMISSION CONTROL SWITCH (TCS) AFTER AN ECO STOP/START EVENT AND/OR A 'GEARBOX FAULT' MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER, THE VEHICLE HAS DEFAULTED TO LIMP HOME MODE, AND DIAGNOSTIC TROUBLE CODES (DTC) P2702-07 AND P07DD-07 ARE STORED IN THE TRANSMISSION CONTROL MODULE (TCM)."
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR RANGE ROVER SPORT (L494; 3.0L SC V6...
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ONLY) AND RANGE ROVER (L405; 3.0L SC V6 ONLY) VEHICLES WHERE A FLASHING 'D' IS DISPLAYED IN THE TRANSMISSION CONTROL SWITCH (TCS) AFTER AN ECO STOP/START EVENT AND/OR A 'GEARBOX FAULT' MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER, THE VEHICLE HAS DEFAULTED TO LIMP HOME MODE, AND DIAGNOSTIC TROUBLE CODES (DTC) P2702-07 AND P07DD-07 ARE STORED IN THE TRANSMISSION CONTROL MODULE (TCM). ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."
"ISSUED MAY 2015 ISSUE: CUSTOMER REPORTS VEHICLE STEERING IS STIFF OR A NOISE IS COMING FROM THE STEERING GEAR INTERNALS.
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THERE MAY BE NO FAULT CODES OR WARNING LIGHTS PRESENT. CAUSE: SIDE IMPACT TO THE VEHICLE WHEELS."
"SITUATION: A RATTLING/VIBRATING NOISE FROM UNDERNEATH THE VEHICLE WHEN DRIVING ON AN UNEVEN ROAD SURFACE MAY BE EVIDENT.
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CAUSE: THIS MAY BE CAUSED BY A CRACKED TRANSMISSION HEAT SHIELD MOUNTING BRACKET."
"ISSUE: CUSTOMER REPORTS VEHICLE STEERING IS STIFF OR A NOISE IS COMING FROM THE STEERING GEAR INTERNALS.
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THERE MAY BE NO FAULT CODES OR WARNING LIGHTS PRESENT. CAUSE: SIDE IMPACT TO THE VEHICLE WHEELS."
"ISSUE: A NOISE WHICH CAN BE DESCRIBED AS A RUBBING/SCRAPPING/DRONE OR IN SOME CASES MAYBE REPORTED AS A VIBRATION IS...
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FOUND TO BE EVIDENT FROM THE LEFT HAND FRONT CORNER OF THE VEHICLE. THE NOISE CAN ALSO BE DESCRIBED AS SIMILAR TO A BRAKE RUBBING OR WHEEL BEARING NOISE AND CAN BE VARIABLE FROM VEHICLE TO VEHICLE. THE ISSUE CAN OCCUR AT DIFFERENT SPEEDS/GEARS AND IN STEADY STATE DRIVING CONDITIONS UP TO 50/60MPH (80/100KM/H), HOWEVER THE NOISE IN MOST CASES IS MORE PROMINENT IN 2ND GEAR COAST DOWN PARTICULARLY AROUND 12MPH (20KM/H). TO CONFIRM, THE NOISE CAN LISTENED TO USING CHASSIS EAR FIXED TO FRONT DIFFERENTIAL RH MOUNT. CAUSE: CHORDAL VIBRATION OF THE TRANSFER CASE CHAIN ON COAST/OVERRUN. FITMENT OF THE FRONT DIFFERENTIAL SUPPORT BRACKET MAY ELIMINATE THE NOISE WITHOUT THE NEED TO REPLACE THE COMPLETE TRANSFER BOX ASSEMBLY"
LAND ROVER: 2014-2015 MODEL YEAR RANGE ROVER EVOQUE: 9 SPEED AUTOMATIC TRANSMISSION CALIBRATION, POOR TRANSMISSION,...
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WARNING MESSAGE, LACK OF POWER, UNABLE TO SELECT DRIVE OR REVERSE WHEN THE VEHICLE IS IN PARK. *LJ
LANDROVER 2015 MODEL YEAR RANGE ROVER EVOQUE: VEHICLES EXPERIENCING TRANSMISSION JERKING OR DELAYED SHIFTS.
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*LJ
Suspension
19 bulletinsIssue: Following replacement of front Air Struts Dealers / Customer may report a noise or a vehicle lean error state.
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On investigation the front Air Spring is found to be misaligned and damaged.
Air suspension compressor being replaced for an E Chamber failure.
RE: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
Issue: Suppliers of the Range Rover Evoque (L538) front and rear Dynamic Suspension dampers have identified a defect in...
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the manufacturing process whereby some components may not have been fully assembled during certain build periods. It is possible that a number of components manufactured during this build period may have been sent to Neovia for use in Service as JLR approved replacement parts. Components supplied for volume production at JLR manufacturing plants are not affected by this issue.
Situation: The air suspension may not raise/lower with a warning message displayed on the Instrument Cluster (IC).
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Upon further investigation, Diagnostic Trouble Code (DTC) C1A13-64 may be stored.
Situation: The air suspension may not raise/lower with a warning message displayed on the Instrument Cluster (IC).
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Upon further investigation, Diagnostic Trouble Code (DTC) C1A13-54 may be stored.
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected...
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Vehicle Range which may experience an amber or red warning symbol and associated text in the Instrument Cluster.- Amber symbol - no change to vehicle or suspension performance but suspension unable to lower on demand with warning message 'Suspension fault' displayed. - Red symbol - vehicle height is above nominal standard ride height and unable to lower on demand with warning message 'Do not exceed 30 MPH' displayed.
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which...
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may experience an amber or red warning symbol and associated text in the Instrument Cluster. ? Amber symbol - no change to vehicle or suspension performance, but suspension unable to lower on demand; warning message 'Suspension fault' displayed. ? Red symbol - vehicle height is above nominal standard ride height and unable to lower on demand; warning message 'Do not exceed 30 MPH' displayed.
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have been...
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manufactured away from process and, in some cases, a general warning/information message (red or amber) for the air suspension system. This could occur in normal driving when the air suspension system attempts to vent air or when the vehicle attempts to lower itself, either by the driver demand or automatic access.
DESCRIPTION OF ISSUE: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which...
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may have been manufactured away from process and, in some cases, a general warning/information message (red or amber) for the air suspension system will display. This could occur in normal driving when the air suspension system attempts to vent air or when the vehicle attempts to lower itself, either by the driver demand or automatic access.
Front wheel bearing may be contaminated
"ISSUE: LAND ROVER DEALERS / CUSTOMERS MAY REPORT THAT THE HOOD / BONNET 'OPEN' MESSSAGE IS ILLIMINATED IN THE...
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INSTRUMENT PACK EVEN THOUGH THE HOOD / BONNET IS CLOSED CAUSE: THERE IS A POTENTIAL THAT AN INTERNAL SPRING COULD BECOME DISLODGED"
"SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT.
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CAUSE: THIS MAY BE CAUSED BY METAL-TO-METAL CONTACT BETWEEN THE SEAT SUSPENSION MAT HOOKS AND THE SEAT FRAME AND MAY BE VERIFIED BY VISUAL INSPECTION OF SEAT SUPPORT MAT LOCATION HOLE WEAR."
SITUATION: THE AIR SUSPENSION SYSTEM MAY NOT RAISE/LOWER WITH A WARNING DISPLAYED ON THE INSTRUMENT CLUSTER AND...
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DIAGNOSTIC TROUBLE CODE (DTC) C1A13-64 MAY BE STORED.
"ISSUE: FOLLOWING REPLACEMENT OF FRONT AIR STRUTS (FOR EXAMPLE PERFORMING LTB604V3/SSM71942) DEALERS / CUSTOMER MAY...
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REPORT A NOISE OR A VEHICLE LEAN ERROR STATE. ON INVESTIGATION THE FRONT AIR SPRING IS FOUND TO BE MISALIGNED AND DAMAGED. SEE ATTACHED PHOTO CAUSE(S): INFLATION OF AIR SUSPENSION AIR SPRINGS WITH THE VEHICLE ON THE GROUND (NOT ON A WHEEL FREE LIFT) CAN CAUSE MISALIGNMENT AND CREASING OF THE AIR BAG. THE INFLATION PRESSURES ACTING ON THE CREASED AIR BAG CAN CAUSE PERMANENT DAMAGE."
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH...
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MAY EXPERIENCE AN AMBER OR RED WARNING SYMBOL AND ASSOCIATED TEXT IN THE INSTRUMENT CLUSTER. AMBER SYMBOL - NO CHANGE TO VEHICLE OR SUSPENSION PERFORMANCE BUT SUSPENSION UNABLE TO LOWER ON DEMAND WITH WARNING MESSAGE 'SUSPENSION FAULT' DISPLAYED. RED SYMBOL - VEHICLE HEIGHT IS ABOVE NOMINAL STANDARD RIDE HEIGHT AND UNABLE TO LOWER ON DEMAND WITH WARNING MESSAGE 'DO NOT EXCEED 30 MPH' DISPLAYED."
SITUATION: THE AIR SUSPENSION SYSTEM MAY NOT RAISE/LOWER WITH A WARNING DISPLAYED ON THE INSTRUMENT CLUSTER AND...
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DIAGNOSTIC TROUBLE CODE (DTC) C1A13-64 MAY BE STORED.
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH...
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MAY EXPERIENCE AN AMBER OR RED WARNING SYMBOL AND ASSOCIATED TEXT IN THE INSTRUMENT CLUSTER. AMBER SYMBOL - NO CHANGE TO VEHICLE OR SUSPENSION PERFORMANCE, BUT SUSPENSION UNABLE TO LOWER ON DEMAND; WARNING MESSAGE 'SUSPENSION FAULT' DISPLAYED. RED SYMBOL - VEHICLE HEIGHT IS ABOVE NOMINAL STANDARD RIDE HEIGHT AND UNABLE TO LOWER ON DEMAND; WARNING MESSAGE 'DO NOT EXCEED 30 MPH' DISPLAYED."
LAND ROVER: DUE TO TORQUE SPECIFICATION BEING INCORRECTLY LISTED IN SERVICE INSTRUCTION, THE FRONT SUSPENSION LOWER...
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CONTROL ARM TO KNUCKLE BOLT(S) HAS FAILED, IN CERTAIN VEHICLES. NO MODEL OR YEARS LISTED. *PE
Fuel System
16 bulletinsIssue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
The stainless steel exhaust finishers may be corroded/discolored.
Situation: The fuel tank may be difficult to fill.
Situation: A rattle noise from underneath the rear of the vehicle may be evident.
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Upon further inspection the exhaust system rear heat shield is found to be cracked.
Situation: The fuel gauge may not provide a stable, accurate indication of the amount of fuel in the fuel tank (gauge...
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displaying less fuel than what is actually in the fuel tank [gauge reading when the fuel tank is full]).
Situation: A rattle noise from underneath the rear of the vehicle may be evident.
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Upon further inspection the exhaust system rear heat shield is found to be cracked.
Situation: The fuel gauge may not provide a stable, accurate indication of the amount of fuel in the fuel tank (gauge...
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displaying less fuel than what is actually in the fuel tank [gauge reading when the fuel tank is full]).
Situation: A 'rattle' noise may be evident from underneath the vehicle in the area of the exhaust downpipe.
SITUATION: The fuel tank may be difficult to fill.
"SITUATION: THE FUEL GAUGE MAY NOT PROVIDE A STABLE, ACCURATE INDICATION OF THE AMOUNT OF FUEL IN THE FUEL TANK (GAUGE...
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DISPLAYING LESS FUEL THAN WHAT IS ACTUALLY IN THE FUEL TANK [GAUGE READING WHEN THE FUEL TANK IS FULL])."
DIESEL MAY BE DIFFICULT TO START IN EXTREMELY COLD WEATHER
MIL WITH DIESEL EXHAUST FLUID (DEF) WARNING DISPLAYED
ISSUE: THE CUSTOMER MAY COMPLAIN OF FUEL FILLING DIFFICULTIES (GAS STATION PUMP PREMATURE CUT OFF).
"ISSUE: THE CUSTOMER MAY COMPLAIN OF FUEL FILLING DIFFICULTIES.(GAS STATION PUMP PREMATURE CUT OFF) CAUSE: THERE ARE...
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A NUMBER OF POSSIBLE CAUSES FOR FUEL FILLING DIFFICULTIES. PLEASE REFER TO TOPIX WORKSHOP MANUAL SECTION '303-13: EVAPORATIVE EMISSIONS, DIAGNOSIS AND TESTING' IN THE FIRST INSTANCE FOR ADVICE ON SYSTEM CHECKS."
ISSUE: THE CUSTOMER MAY COMPLAIN OF FUEL FILLING DIFFICULTIES (GAS STATION PUMP PREMATURE CUT OFF).
SITUATION: THE FUEL TANK MAY BE DIFFICULT TO FILL.
HVAC & Climate
15 bulletinsAir Conditioning compressors premature failure due to incorrect run in procedure
Air Conditioning (A/C) not blowing cool air into the cabin
Issue: It is possible that if care is not taken when removing the spare wheel that the air supply unit (compressor) can...
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be damaged.
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle'...
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(blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15C or lower) ambient temperatures; ? Poor cooling performance of the Air Conditioning (A/C) system; and/or ? Warm, damp or musty smells coming from the vents.
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element Poor Performance
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element Poor Performance
A customer may report warm air instead of cool air from the air distribution and face vents when the air conditioning...
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system is in operation and low temperature selected.
A chemical/plastic odor from the Heating Ventilation and Air Conditioning (HVAC) system may be evident.
A lack of cooling from the Air Conditioning (A/C) system may be evident.
SITUATION: The air conditioning system may not cool properly.
SITUATION: The air conditioning system may not cool properly.
ISSUE: THERE ARE CONDITIONS WHERE CONTINUOUS NOISES CAN BE HEARD THROUGH THE FRONT SPEAKERS WHEN REAR WINDOWS ARE OPEN...
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OR REAR CLIMATE FANS ARE ON A HIGH SETTING. ALSO, AN INTERMITTENT TAPPING/ RATTLE MAYBE HEARD.
"SITUATION: A CHEMICAL/PLASTIC ODOR FROM THE CLIMATE CONTROL SYSTEM MAY BE EVIDENT.
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CAUSE: THIS MAY BE CAUSED BY PARAMETERS WITHIN THE CLIMATE CONTROL SYSTEM NOT OPERATING EFFICIENTLY."
"SITUATION: A CHEMICAL/PLASTIC ODOR FROM THE CLIMATE CONTROL SYSTEM MAY BE EVIDENT.
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CAUSE: THIS MAY BE CAUSED BY PARAMETERS WITHIN THE CLIMATE CONTROL SYSTEM NOT OPERATING EFFICIENTLY."
ISSUE: CUSTOMERS MAY REPORT THAT THE CLIMATE CONTROLLED SEATING ON THEIR VEHICLE DOES NOT OPERATE PROPERLY
Lighting
11 bulletinsMalfunction Indicator Lamp
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom...
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Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, FK72-19H440-BF, Following models only affected: L538 Range Rover Evoque 14MY onwards, L550 Discovery Sport 15MY onwards, L494 Range Rover Sport 14MY onwards, L405 Range Rover 14MY onwards
Issue: The bonnet open warning light is on but the bonnet appears closed.
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This can cause the alarm to trigger or the vehicle to not lock.
Issue: Customer reports warning lamp illuminates combined with a message stating that only normal height is available.
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When interrogated with diagnostic equipment the following fault codes may be present: C1A20-64, C1131-92
Issue: The vehicle user may report that when selecting the access height mode the function does not operate correctly.
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Instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrument pack. This occurs when the vehicle lowers much more slowly than expected.
Issue: The vehicle user may report that when selecting the access height mode the function does not operate correctly.
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Instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrument pack. This occurs when the vehicle lowers much more slowly than expected.
Issue: The vehicle user may report that when selecting the access height mode the function does not operate correctly.
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Instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrument pack. This occurs when the vehicle lowers much more slowly than expected.
NEW HEADLAMP PARTS HAVE BEEN RELEASED FOR HEADLAMP REPLACEMENT
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS.
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CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS. IMPORTANT: OWNERS HANDBOOK SPECIFIES TO CLEAN WITH A LIGHTLY MOISTENED CLOTH AND DO NOT USE CHEMICAL AGENTS OR DOMESTIC CLEANERS ACTION WHERE A CUSTOMER CONCERN IS REPORTED, PLEASE ORDER THE LENS KIT FOR THE RELEVANT MODEL"
"SITUATION: CONDENSATION / MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS.
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CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE PERFORMANCE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES."
Tires & Wheels
10 bulletinsIssue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment.
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We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR (L405), RRS (L494), Discovery (L462), and Velar (L560).
"ISSUE: VEHICLES REQUIRE WHEEL OR TYRE REPLACEMENTS AT PDI.
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CAUSE: THIS IS EITHER CAUSED BY THE SHIPPING PROCESS AND SHOULD BE CLAIMED THROUGH TRANSPORT / DISTRIBUTION OR IT IS CAUSED DURING JLR MANUFACTURING PROCESSES AND SHOULD BE CLAIMED AS PER WARRANTY POLICY."
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR LAND ROVER LR4 (L319), RANGE ROVER...
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SPORT (L494), AND RANGE ROVER (L405) VEHICLES WHICH MAY BE FITTED WITH WHEEL NUTS THAT DO NOT MEET THE REQUIRED SPECIFICATION."
"ISSUE: A CUSTOMER MAY EXPERIENCE A VIBRATION FROM THE VEHICLE WHILST TRAVELLING ALONG A SMOOTH ROAD SURFACE AT SPEEDS GREATER THAN 45 MPH/72 KPH.
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CAUSE: WHEEL AND TYRE ASSEMBLIES OUT OF BALANCE DUE TO WATER INSIDE THE WHEEL AND TYRE ASSEMBLIES. SEE ATTACHMENT FOR EXAMPLE."
Pre-Delivery & Maintenance
9 bulletinsUnable to reset the service internal indicator.
This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions.
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Please refer to the following publications on TOPIx for the latest details. Land Rover SSM #73635
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks.
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Upon further inspection no faults are found with the returned roll bars.
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks.
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Upon further inspection no faults are found with the returned roll bars.
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks.
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Upon further inspection no faults are found with the returned roll bars.
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks.
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Upon further inspection no faults are found with the returned roll bars.
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to...
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be ?No Fault Found? during part return analysis.
The 'Service Required' warning text will not appear on the Instrument Cluster (IC) if a vehicle has reached its service...
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point.
SITUATION: AFTER A SERVICE INTERVAL RESET, THE SERVICE INTERVAL INDICATOR (SII) MAY APPEAR ON THE INSTRUMENT CLUSTER...
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(IC) FOR LESS THAN ONE SECOND WHEN NO SERVICE IS REQUIRED.
Hybrid & EV
6 bulletinsMHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
Software & Calibration
6 bulletinsSoftware Update.
Software Update.
Issue: Following launch of Service Action N025/ N118/ N120 it is evident that L462 Discovery has been excluded.
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This is only a temporary position and will be included in a future update to the publications on TOPIx.
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped...
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with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
"ISSUE DURING THE SOFTWARE UPDATE AND CONFIGURATION OF THE INFORMATION MASTER CONTROLLER(IMC) AND/OR INFORMATION SLAVE...
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CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE VARIANT CONFIGURATION LEARN PROCEDURE DURING THE SOFTWARE UPDATE."
"SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE.
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CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)."
Air Bags & Safety
3 bulletinsA customer may report that the SRS warning lamp is illuminated.
A customer may report that the SRS warning lamp is illuminated.
SITUATION: WHEN RUSSIAN LANGUAGE IS SELECTED, THE INSTRUMENT CLUSTER 'LOW FUEL LEVEL' TEXT WARNING MAY BE INCORRECTLY...
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TRANSLATED AND DISPLAYED AS 'AIRBAG FAULT'.