2013 Land Rover Range Rover TSBs

DTC's in the engine control module relevant to the oxygen sensors are found to be stored, these may include any of the following codes P0042, P0043, P0055, P0061, P0062, P0063, P0142, P0144, P0162. Cause - Manufacturing fault at the supplier - misalignment with in the sensor. This pre-stress, in combination with normal vehicle use leads to premature composnent malfunction. Action If the above issue is verified, before fittding the fnew oxygen sensors please check the date code stamped on the body content of the sensor and ensure it reads 12th of December 2012 or later. Refer to the attached file for date code breakdown Part Number affected are - LR035746 - lEFT HAND MID OXYGEN SENSOR

The engine cranks normally but will not start. The engine may have been fitted with the wrong camshaft timing rings. Complete all primary diagnostics. If a cause is not found inspect the camshaft timing rings.

The engine cranks normally but will not start. The engine cranks normally but will not start. Cause: The engine may have been fitted with the wrong camshaft timing rings. Action: Complete all primary diagnostics. If a cause is not found inspect the camshaft timing rings.

DTC's in the engine control module relevant to the oxygen sensors are found to be stored, these may include any of the following codes P0042, P0043, P0055, P0061, P0062, P0063, P0142, P0144, P0162. Cause - Manufacturing fault at the supplier - misalignment with in the sensor. This pre-stress, in combination with normal vehicle use leads to premature composnent malfunction. Action If the above issue is verified, before fittding the fnew oxygen sensors please check the date code stamped on the body content of the sensor and ensure it reads 12th of December 2012 or later. Refer to the attached file for date code breakdown Part Number affected are - LR035746 - lEFT HAND MID OXYGEN SENSOR

The engine cranks normally but will not start. The engine may have been fitted with the wrong camshaft timing rings. Complete all primary diagnostics. If a cause is not found inspect the camshaft timing rings.

The engine cranks normally but will not start. The engine cranks normally but will not start. Cause: The engine may have been fitted with the wrong camshaft timing rings. Action: Complete all primary diagnostics. If a cause is not found inspect the camshaft timing rings.

air conditioning system on higher time vehicles, where insufficient performance of the air conditioning compressor has been found to be the root cause of the is Compressor Part no LR010723 & LR013934

partially or fully drained and filled, the customer experiences the engine overheating.

A customer may report a light thud type sound from the rear load space area shortly after the enginef is started and normal suspension ride height achieved.

Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13

Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.

flashing (see attachment) with engine off

flashing (see attachment) with engine off

Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)

flashing (see attachment) with engine off

flashing (see attachment) with engine off

Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)

flashing (see attachment) with engine off

flashing (see attachment) with engine off

Engineering would like to investigate the root cause as to these concerns

Engineering would like to investigate the root cause as to these concerns

seam.

housing seam.

The sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel remains on a smooth surface.

isolation.

housing seam.

The sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel remains on a smooth surface.

isolation.

leaks incorrectly being identified as coming from the rear transmission oil seal or sump. Oil weeps through the aluminium of the casing in the base of the pocket around where the steel D clutch tube is embedded, refer to attached file.

The sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel remains on a smooth surface.

with the following Diagnostic Trouble Codes (DTCs) C1119-09, C1B11-62, C1046-91, C104A-94, C104B-94, C104C-94, C1049-94 stored in the Dynamic Response Control Module (DRCM). Claims are being received where ARC system components (reservoir, reservoir cap, reservoir suction hose, reservoir return hose and DRS Valve block) are being replaced, when a manual bleed should resolve the issue.

Transmission internal differential right output half shaft.

Transmission internal differential right output half shaft.

The Diagnostic Trouble Code (DTC) that may be logged include P0016, P0017, P0026, or P0341.

Pack) for low coolant level and coolant visible on the ground at the front area of the engine bay. On inspection, the coolant leak is from the radiator.

visible on the ground at the front area of the engine bay.

Transmission internal differential right output half shaft.

DTC P0316-00 is present, Misfire detected on start-up (First 1000 revolutions).

DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON.

UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE CODE (DTC), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM).

ENGAGED WHEN COMING TO A STOP OR IMMEDIATELY AFTER AN AUTOMATIC ENGINE RESTART (WHEN INTELLIGENT STOP/START IS ACTIVE). THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASE OF THE BRAKE PEDAL (NOTE. DTC P162F-00 MAY BE STORED IN THE ENGINE CONTROL MODULE [ECM]).

UPON DIAGNOSIS, INCLUDING REMOVAL OF THE AIR SPRING AND INVERTING IT FOR A PERIOD OF APPROXIMATELY ONE MINUTE, HYDRAULIC FLUID IS FOUND TO FLOW FROM THE AIR SUSPENSION PIPE 'VOSS' CONNECTOR."

INOPERATIVE; SEATS IN INCH MODE; AND/OR CLIMATE CONTROL PANEL NOT ILLUMINATED OR NON-RESPONSIVE. CAUSE: THESE MAY BE CAUSED BY TERMINAL BLOCK C44-R2 PINS HAVING POOR CONTINUITY."

THE MAIN DRIVING MANOEUVRES ASSOCIATED WITH THIS ARE: 1. STEERING RIGHT AND THEN HITTING A BUMP/RIDGE IN THE ROAD VERY SOON AFTER. 2. STEERING TO THE RIGHT AND THEN SHARPLY STEERING TO THE LEFT. CAUSE: THIS IS CAUSED BY THE FLUID MOVING WITHIN THE DYNAMIC RESPONSE VALVE BLOCK COMBINED WITH RAPID SYSTEM PRESSURE CHANGES."

THE MAIN DRIVING MANOEUVRES ASSOCIATED WITH THIS ARE: 1. STEERING RIGHT AND THEN HITTING A BUMP/RIDGE IN THE ROAD VERY SOON AFTER. 2. STEERING TO THE RIGHT AND THEN SHARPLY STEERING TO THE LEFT. CAUSE: THIS IS CAUSED BY THE FLUID MOVING WITHIN THE DYNAMIC RESPONSE VALVE BLOCK COMBINED WITH RAPID SYSTEM PRESSURE CHANGES."

TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. CUSTOMERS AND RETAILERS HAVE BEEN UNABLE TO RE-INFLATE AND MAINTAIN SERVICE PRESSURES DUE TO LEAKAGE FROM THE TPMS VALVES. ISSUE MAY AFFECT: 15MY AND 16MY RANGE ROVER EVOQUE, DISCOVERY SPORT, RANGE ROVER (ALL NEW), DISCOVERY 4/LR4, RANGE ROVER SPORT VEHICLES. CAUSE: RETAILER TECHNICIANS HAVE OBSERVED TPMS VALVES WHERE THERE IS EVIDENCE OF AIR LOSS OR LEAKAGE FROM THE BASE OF THE VALVE STEM OR THROUGH THE TPMS VALVE CORE ."

CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE ACCESSORY DRIVE BELT IDLER PULLEY BEARING."

RESTARTS IN XXX MILES, DIESEL EXHAUST FLUID DOSING MALFUNCTION WARNING MESSAGE DISPLAYED WITHIN THE INSTRUMENT CLUSTER MESSAGE CENTER AND DTCS P208B-00/P2BAE-00/P2BAF-00 STORED IN THE PCM (POWERTRAIN CONTROL MODULE) CAUSE: AIR IN THE SYSTEM."

MODULE (PCM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE."

(ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."

INVOLUNTARILY ENGAGED WHEN COMING TO A STOP OR IMMEDIATELY AFTER AN AUTOMATIC ENGINE RESTART (WHEN INTELLIGENT STOP/START IS ACTIVE)."

CUSTOMERS OR EXTERNAL INFLUENCES SUCH AS CAR WASHES MAY INADVERTANTLY KNOCK THE DOOR MIRROR HEAD INTO THE FOLDED POSITION, THIS WILL THEN CAUSE THE MIRROR HEAD TO BE LOOSE"

CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING."

INSTRUMENT CLUSTER: FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING. CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS."

MODULE (PCM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.

THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL."

CAUSE: THIS MAY BE CAUSED BY SOFTENING OF THE ENGINE COMPARTMENT / HOOD SEALS, ALLOWING THE FACTORY HOOD SETTING TO MOVE."

UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE C ODE (DTC ), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY THERMAL SHOCK WHEN WATER CONTACTS THE HEATED SENSING ELEMENT."

(ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.

THE TECHNICIAN WILL EVALUATE IT AS FOLLOWS: THE AIR TEMPERATURE EMITTED FROM THE FACE VENT OUTLETS MAY CYCLE BETWEEN VERY COLD AND WARM EVERY 1-2 MINUTES. THE AIR TEMPERATURE EMITTED FROM THE FACE VENT OUTLETS MAY EXHIBIT AN INTERMITTENT FAULT, BLOWING WARM AIR CONSISTENTLY, THEN AFTER RESTARTING THE VEHICLE OR AFTER USING INCREASED ENGINE SPEED, WILL WORK NORMALLY AND BLOW COOL AIR. CAUSE: THIS MAY BE CAUSED BY THE COMPRESSOR NOT BEING TO THE CORRECT SPECIFICATION."

2) NOISE EVIDENT FROM THE FRONT AXLE TUBE ASSEMBLY. CAUSE: CURRENTLY UNDER INVESTIGATION."

[SEE ILLUSTRATIONS IN SERVICE INSTRUCTION STEPS 1 AND 2]) AT SPEEDS UP TO 15 MPH (25 KM/H): A. A SINGLE OR MULTIPLE 'CLICK' NOISE FROM THE ENGINE BAY DURING SHARP ACCELERATION OR BRAKING AT A VARIETY OF VEHICLE TEMPERATURES AND AMBIENT CONDITIONS. THIS NOISE MAY ALSO OCCUR DURING SHARP TURNS TO THE LEFT OR RIGHT AT SPEEDS OF 5-15 MPH (10-25 KM/H). B. A 'RATTLE' NOISE WHEN DRIVING OVER AN IRREGULAR ROAD SURFACE (COBBLE STONE, BRICKS, ETC. [SEE ILLUSTRATIONS IN SERVICE INSTRUCTION STEPS 1 AND 2]) UNTIL THE ROAD SURFACE CHANGES. THE SOUND MAY ALSO BE DESCRIBED AS A LIGHT VIBRATION AND CAN OCCUR AT ANY TEMPERATURE OR AMBIENT CONDITION. CAUSE: THIS MAY BE CAUSED BY THE ENGINE MOUNTS AND/OR STEERING GEAR VIBRATING CAUSING ABNORMAL NOISES."

THE SOUND MAY BE NOTICEABLE, WHEN ONE OF THE FRONT WHEELS TRAVELS OVER A UNEVEN SURFACE WHILE THE OPPOSITE FRONT WHEEL REMAINS ON A SMOOTH SURFACE. CAUSE: THIS MAY BE CAUSED BY THE OPERATION OF THE DYNAMIC RESPONSE SYSTEM ACTUATORS."

CAUSE: THERE ARE CURRENTLY 3 KNOWN POTENTIAL CAUSES UNDER INVESTIGATION: THE CHARGE AIR COOLANT PUMP, A PCM LOGIC CONCERN AND/OR SENSOR DEFECT."

A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (LR018275). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER."

EXTINGUISHES AT THE NEXT IGNITION CYCLE. DIAGNOSTIC TROUBLE CODE (DTC) B1A14-96 WILL ALSO BE STORED IN THE INSTRUMENT CLUSTER. CAUSE: THIS MAY BE CAUSED BY INTERMITTENT PRIMARY AIRBAG FAULT DETECTION WITHIN THE INSTRUMENT CLUSTER."

TO BE INSTALLED ON VEHICLES BUILT WITH THE PRIOR PART. CAUSE: THE VCT SOLENOID DESIGN CHANGED, AND THE ELECTRICAL CONNECTOR ON THE VCT SOLENOID IS A DIFFERENT SIZE."

'SOFT CLOSING', THE SOFT CLOSE LEVER IN THE DOOR LATCH MAY BLOCK THE RELEASE OF THE LATCH CLAW FROM THE DOOR STRIKER AND THUS PREVENT THE DOOR FROM OPENING EXTERNALLY. AS THE VEHICLE WILL BE IN TRANSPORT MODE ALL DOORS EXCEPT THE DRIVER'S DOOR WILL BE LOCKED, THEREFORE IF THIS ISSUE OCCURS THERE WILL BE NO EXTERNAL ACCESS VIA ANY OTHER DOOR TO ALLOW ACCESS TO THE HAZARD WARNING SWITCH TO WAKE THE CAR AND ALLOW THE DRIVER'S DOOR SOFT CLOSE MOTOR TO RECOVER. CAUSE: TRANSIT RELAY CUTS THE POWER TO THE SOFT CLOSE MOTOR CAUSING THE SOFT CLOSE LEVER IN THE DOOR LATCH TO BLOCK THE RELEASE OF THE LATCH CLAW FROM THE DOOR STRIKER AND THUS PREVENT THE DOOR FROM OPENING UNTIL THE HAZARD WARNING SWITCH IS PRESSED. THE SOFT CLOSE MOTOR IS A STANDALONE MODULE AND THEREFORE DOES NOT RECEIVE TRANSPORT MODE IN ORDER TO INHIBIT OPERATION DURING TRANSPORT."

DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM)."

OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING."

SEE ATTACHED PHOTOS FOR EXAMPLES OF THE CONCERN. THE SPLIT CAN BE FOUND ANYWHERE AROUND THE CIRCUMFERENCE OF THE PISTON, ALTHOUGH MOST LIKELY TO BE SEEN THROUGH THE CALIPER WINDOW ADJACENT TO THE PISTON. CAUSE. CURRENTLY UNDER INVESTIGATION."

CAUSE: THERE ARE A NUMBER OF POTENTIAL CAUSES WHICH ENGINEERING WISH TO INVESTIGATE FURTHER"

ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD."

CAUSE: THERE ARE A NUMBER OF POTENTIAL CAUSES WHICH ENGINEERING WISH TO INVESTIGATE FURTHER"

ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD."

UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE IS RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PROPERLY. CAUSE: THIS MAY BE CAUSED BY THE A/C COMPRESSOR DIRECT PRESSURE SENSING (DPS) VALVE BEING WORN."

INOPERATIVE; SEATS IN INCH MODE; AND/OR CLIMATE CONTROL PANEL NOT ILLUMINATED OR NON-RESPONSIVE. CAUSE: THESE MAY BE CAUSED BY TERMINAL BLOCK C44-R2 PINS 10, 17, 18, AND/OR 21 HAVING POOR CONTINUITY."

A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (LR018275). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER."

INDUCTION / FUEL INJECTION CLEANING EQUIPMENT OR MATERIALS. THIS INCLUDES, BUT IS NOT LIMITED TO, ""VACU-FLUSH"" TYPE EQUIPMENT. CAUSE: THE USE OF NON-APPROVED EQUIPMENT CAN CAUSE THE ENGINES TO HYDRO-LOCK, OR CAUSE OTHER ENGINE DAMAGE, AND SOMETIMES THE ONLY POSSIBLE REPAIR IS TO REPLACE THE ENGINE."

[SEE ILLUSTRATIONS IN SERVICE INSTRUCTION STEPS 1 AND 2]) AT SPEEDS UP TO 15 MPH (25 KM/H): A. A SINGLE OR MULTIPLE 'CLICK' NOISE FROM THE ENGINE BAY DURING SHARP ACCELERATION OR BRAKING AT A VARIETY OF VEHICLE TEMPERATURES AND AMBIENT CONDITIONS. THIS NOISE MAY ALSO OCCUR DURING SHARP TURNS TO THE LEFT OR RIGHT AT SPEEDS OF 5-15 MPH (10-25 KM/H). B. A 'RATTLE' NOISE WHEN DRIVING OVER AN IRREGULAR ROAD SURFACE (COBBLE STONE, BRICKS, ETC. [SEE ILLUSTRATIONS IN SERVICE INSTRUCTION STEPS 1 AND 2]) UNTIL THE ROAD SURFACE CHANGES. THE SOUND MAY ALSO BE DESCRIBED AS A LIGHT VIBRATION AND CAN OCCUR AT ANY TEMPERATURE OR AMBIENT CONDITION. CAUSE: THIS MAY BE CAUSED BY THE ENGINE MOUNTS AND/OR STEERING GEAR VIBRATING CAUSING ABNORMAL NOISES. NOTE:"

CAUSE: THIS MAY BE CAUSED BY TORSIONAL ISOLATOR AND/OR THE TORSIONAL ISOLATOR SPRING SUPPORT SHAFT WEAR CAUSING EXCESSIVE BACKLASH IN THE SUPERCHARGER DRIVE."

ACTION LAND ROVER ENGINEERING HAVE CARRIED OUT A NUMBER OF ACTIONS AND ARE REQUESTING THAT SHOULD YOU SEE THIS CONCERN ON A VEHICLE PAST THE VIN NUMBER LG 192135, THAT YOU PLEASE SUBMIT AN EPQR WITH THE FOLLOWING INFORMATION:-"

(15˚F / -10˚C OR LOWER) CONDITIONS, A 'TRANSMISSION FAULT' MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER MESSAGE CENTER, AND DIAGNOSTIC TROUBLE CODE (DTC) P1707-77 IS STORED IN THE TRANSMISSION CONTROL MODULE (TCM). CAUSE: THIS MAY BE CAUSED BY TRANSMISSION OIL VISCOSITY AT COLD TEMPERATURES (15˚F / -10˚C AND LOWER) NOT ALLOWING THE TRANSMISSION OIL PUMP TO PRESSURIZE THE TRANSMISSION OIL TO RELEASE THE PARK PAWL."

P0043, P0044, P0055, P0061, P0062, P0063, P0142, P0143, P0144, P0147, P0162, P0163, P0164, AND/OR P0167]) RELEVANT TO THE POST-CATALYST HEATED OXYGEN SENSORS MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY A POST-CATALYST HEATED OXYGEN SENSOR SOFTWARE ERROR."

UPON REMOVAL OF THE AIR SPRING AND INVERTING IT FOR A PERIOD OF APPROXIMATELY ONE MINUTE, HYDRAULIC FLUID IS FOUND TO FLOW FROM THE AIR SUSPENSION PIPE 'VOSS' CONNECTOR. CAUSE: THIS MAY BE CAUSED BY A LEAK FROM THE HYDRAULIC DAMPER CHAMBER OF THE AIR SPRING."

INSTEAD, THE VEHICLE WILL START TO LOWER, THEN RAISE TO OFF-ROAD / RAISED HEIGHT WITH A WARNING LIGHT ON THE INSTRUMENT PACK. CAUSE AN OIL LEAK IN THE FRONT DAMPER RESULTS IN THE VEHICLE LOWERING MUCH SLOWER THAN USUAL AT A POINT IN THE LOWERING OPERATION. THIS CAUSES THE VEHICLE TO THINK THAT IT IS BEACHED / GROUNDED. WHEN THE VEHICLE THINKS IT IS BEACHED / GROUNDED IT WILL AUTOMATICALLY RAISE TO OFF-ROAD HEIGHT."

THE START/ STOP IGNITION BUTTON IS PRESSED OR MAY RISE AND FALL IMMEDIATELY, PARTICULARLY WHERE AMBIENT TEMPERATURES ARE LESS THAN 4 DEGREES C. CAUSE: THE MOTOR WITHIN THE TRANSMISSION SELECTOR ASSEMBLY MAY BE AT THE LOWER END OF THE SPECIFICATION PREVENTING IT FROM RISING WITHIN THE REQUIRED TIME SPAN."

HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. LR010723 & LR013934"

(VEHICLES FITTED WITH 350MM DIAMETER REAR DISCS AS FOUND ON 3.0 LITER L405/L494 VEHICLES). CAUSE: LAND ROVER ENGINEERING ARE AWARE OF THE ISSUE AND CURRENTLY INVESTIGATING WHAT PERMANENT FIX CAN BE IMPLEMENTED TO RESOLVE THE CONCERN."

THE VEHICLE MAY HAVE ALSO LOGGED DTC B1216-23 IN THE BCM ACTION PLEASE SUBMIT AN EPQR IN THE EVENT A CUSTOMER SHOULD REPORT THE ABOVE CONCERN. LAND ROVER ENGINEERING WILL THEN REVIEW THE EPQR AND FEEDBACK AS APPROPRIATE. IT IS IMPERATIVE THAT A VEHICLE REPAIR IS NOT COMPLETED BEFORE RECEIVING FEEDBACK FROM LAND ROVER ENGINEERING."

ROAD SURFACE (COBBLE STONE, BRICKS, ETC. [SEE ILLUSTRATIONS IN SERVICE INSTRUCTION STEPS 1 AND 2]) AT SPEEDS UP TO 15 MPH (25 KM/H): A. A SINGLE OR MULTIPLE 'CLICK' NOISE FROM THE ENGINE BAY DURING SHARP ACCELERATION OR BRAKING AT A VARIETY OF VEHICLE TEMPERATURES AND AMBIENT CONDITIONS. THIS NOISE MAY ALSO OCCUR DURING SHARP TURNS TO THE LEFT OR RIGHT AT SPEEDS OF 5-15 MPH (10-25 KM/H). B. A 'RATTLE' NOISE WHEN DRIVING OVER AN IRREGULAR ROAD SURFACE (COBBLE STONE, BRICKS, ETC. [SEE ILLUSTRATIONS IN SERVICE INSTRUCTION STEPS 1 AND 2]) UNTIL THE ROAD SURFACE CHANGES. THE SOUND MAY ALSO BE DESCRIBED AS A LIGHT VIBRATION AND CAN OCCUR AT ANY TEMPERATURE OR AMBIENT CONDITION."

THE SOUND MAY BE NOTICEABLE, WHEN ONE OF THE FRONT WHEELS TRAVELS OVER A UNEVEN SURFACE WHILE THE OPPOSITE FRONT WHEEL REMAINS ON A SMOOTH SURFACE. CAUSE: THIS MAY BE CAUSED BY THE OPERATION OF THE DYNAMIC RESPONSE SYSTEM ACTUATORS."

CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING TO UNDERSTAND ANY SITUATIONS WHERE THE JACK DOES NOT FUNCTION AS INTENDED."

UPON REMOVAL OF THE AIR SPRING AND INVERTING IT FOR A PERIOD OF APPROXIMATELY ONE MINUTE, HYDRAULIC FLUID IS FOUND TO FLOW FROM THE AIR SUSPENSION PIPE 'VOSS' CONNECTOR. CAUSE: THIS MAY BE CAUSED BY A LEAK FROM HYDRAULIC DAMPER CHAMBER OF THE AIR SPRING."

DTC(S) RELEVANT TO A PURGE VALVE CONCERN STORED IN THE PCM. DTCS BELOW COULD POTENTIALLY INDICATE A CONCERN WITH THE PURGE VALVE. P0442 - SMALL LEAK P0444 - PURGE VALVE CIRCUIT OPEN P0456 - VERY SMALL LEAK P0458 - PURGE CONTROL VALVE CIRCUIT LOW P0459 - PURGE CONTROL VALVE CIRCUIT HIGH P0496 - EVAP SYSTEM HIGH PURGE FLOW P0497 - EVAP SYSTEM LOW PURGE FLOW SSM IS APPLICABLE TO THE FOLLOWING VEHICLES DISCOVERY 4/LR4 13MY ONWARDS FITTED WITH THE 5.0L NA ENGINE NEW RANGE ROVER (L405) ALL GASOLINE ENGINE DERIVATIVES NEW RANGE ROVER SPORT (L494) ALL GASOLINE ENGINE DERIVATIVES"

ROVER / RANGE ROVER VEHICLES IN WARRANTY. CAUSE: UNKNOWN ENGINEERING INVESTIGATION ON-GOING."

DTCS IN THE ENGINE CONTROL MODULE RELEVANT TO THE OXYGEN SENSORS ARE FOUND TO BE STORED, THESE MAY INCLUDE ANY OF THE FOLLOWING CODES P0042, P0043, P0055, P0061, P0062, P0063, P0142, P0144, P0162. CAUSE: MANUFACTURING FAULT AT THE SUPPLIER MISALIGNMENT WITHIN THE SENSOR LEADING TO SIDE LOAD ON THE CERAMIC INTERNAL TO THE SENSOR. THIS PRE-STRESS, IN COMBINATION WITH NORMAL VEHICLE USE LEADS TO PREMATURE COMPONENT MALFUNCTION."

ISSUE: ENGINEERING INVESTIGATION TO FRONT AIR SPRING FAILURES CAUSE: UNKNOWN AT THIS TIME"

UPON REMOVAL OF THE AIR SPRING AND INVERTING IT FOR A PERIOD OF APPROXIMATELY ONE MINUTE, HYDRAULIC FLUID IS FOUND TO FLOW FROM THE AIR SUSPENSION PIPE 'VOSS' CONNECTOR. CAUSE: THIS MAY BE CAUSED BY A LEAK FROM HYDRAULIC DAMPER CHAMBER OF THE AIR SPRING."

THIS CAN OCCUR AT ANY SPEED BUT IS MOST LIKELY TO BE EXPERIENCED WHEN SLOWING FROM MOTORWAY SPEEDS 70MPH (115KMH) DOWN TO 50MPH (80KMH). CAUSE: JLR ENGINEERING ARE AWARE OF THIS CONCERN AND ARE CURRENTLY INVESTIGATING THE ROOT CAUSE."

ROVER VEHICLES WITHIN THE LISTED VIN RANGE, THE TRANSMISSION CONTROL SWITCH (TCS) MAY FAIL TO RISE WHEN THE ENGINE START/STOP BUTTON IS PRESSED (IGNITION SWITCHED 'ON'). REPEATED CYCLING OF THE ENGINE START/STOP BUTTON MAY TEMPORARILY OVERCOME THIS ISSUE."

THE ENGINE COMPARTMENT UNDER THE FOLLOWING CONDITIONS: A. A 'CLICK' NOISE DURING SHARP ACCELERATION OR BRAKING AT A VARIETY OF VEHICLE TEMPERATURES AND AMBIENT CONDITIONS; MAY ALSO OCCUR DURING SHARP TURNS LEFT OR RIGHT AT SPEEDS OF 5-15 MPH (10-25KPH). B. A 'RATTLE' NOISE WHEN DRIVING OVER AN IRREGULAR ROAD SURFACE (COBBLE STONE, BRICKS, ETC. [SEE STEPS 1 AND 2 ILLUSTRATIONS]) UNTIL THE ROAD SURFACE CHANGES. THE SOUND MAY ALSO BE DESCRIBED AS A LIGHT VIBRATION AND CAN OCCUR AT ANY TEMPERATURE OR AMBIENT CONDITION."

UPON REMOVAL OF THE AIR SPRING AND INVERTING IT FOR A PERIOD OF APPROXIMATELY ONE MINUTE, HYDRAULIC FLUID IS FOUND TO FLOW FROM THE AIR SUSPENSION PIPE 'VOSS' CONNECTOR. CAUSE: THIS MAY BE CAUSED BY A LEAK FROM HYDRAULIC DAMPER CHAMBER OF THE AIR SPRING."

THE SOUND MAY BE NOTICEABLE, WHEN ONE OF THE FRONT WHEELS TRAVELS OVER A UNEVEN SURFACE WHILE THE OPPOSITE FRONT WHEEL REMAINS ON A SMOOTH SURFACE. CAUSE: THIS MAY BE CAUSED BY THE OPERATION OF THE DYNAMIC RESPONSE SYSTEM ACTUATORS."

CAUSE: THIS MAY BE CAUSED BY A VOLTAGE HANDLING ISSUE AT START UP."

CAUSE AN INDADVERTANT CHANGE TO THE VEHICLE HAS OCCURED WHICH HAS DISABLED THE FEATURE. ENGINEERING ARE CURRENTLY INVESTIGATING THE CONCERN."

CAUSE ENGINEERING ARE CURRENTLY INVESTIGATING THIS ISSUE."

L494 RANGE ROVER SPORT & L405 RANGE ROVER MODELS MAY NOT RESPOND TO A TOUCH SCREEN SELECTION ACTION ENGINEERING ARE INVESTIGATING THE CONCERN BUT HAVE FOUND THAT THE TOUCH SCREEN SURROUNDING BEZEL / TRIM CAN FOUL THE TOUCH SCREEN AND THEREFORE LOCK IT WHERE THE FOUL CONDITION OCCURS."

A MIDTRONICS TEST YIELDS A FAILED BATTERY. CAUSE: THIS MAY BE CAUSED BY AN INTERNAL BATTERY ISSUE DUE TO INSUFFICIENT RETENTION OF THE BATTERY COMBINED WITH BATTERY POSITIVE CABLE TRAP UNDER VEHICLE SPARE WHEEL WHICH TRANSFERS FORCES GENERATED BY VEHICLE DYNAMICS (VIBRATION) INTO THE BATTERY POSITIVE TERMINAL POST, LEADING TO FRACTURES WITHIN THE BATTERY TERMINAL POST AND RESULTING IN AN OPEN CIRCUIT CONDITION."

THE SOUND MAY BE NOTICEABLE, WHEN ONE OF THE FRONT WHEELS TRAVELS OVER A UNEVEN SURFACE WHILE THE OPPOSITE FRONT WHEEL REMAINS ON A SMOOTH SURFACE. CAUSE: THIS MAY BE CAUSED BY THE OPERATION OF THE DYNAMIC RESPONSE SYSTEM ACTUATORS."

CAUSE: THIS MAY BE CAUSED BY A VOLTAGE HANDLING ISSUE AT START UP."

HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. LR010723 & LR013934 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH LAND ROVER ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS LR010723 SUPERSEDES TO LR056364 LR013934 SUPERSEDES TO LR056365 PLEASE ENSURE THAT THE LATER PART NUMBER IS FITTED TO ANY VEHICLE THAT IS SUFFERING FROM LACK OF COMPRESSOR PERFORMANCE."

'SOFT CLOSING', THE SOFT CLOSE LEVER IN THE DOOR LATCH MAY BLOCK THE RELEASE OF THE LATCH CLAW FROM THE DOOR STRIKER AND THUS PREVENT THE DOOR FROM OPENING EXTERNALLY. AS THE VEHICLE WILL BE IN TRANSPORT MODE ALL DOORS EXCEPT THE DRIVER'S DOOR WILL BE LOCKED, THEREFORE IF THIS ISSUE OCCURS THERE WILL BE NO EXTERNAL ACCESS VIA ANY OTHER DOOR TO ALLOW ACCESS TO THE HAZARD WARNING SWITCH TO WAKE THE CAR AND ALLOW THE DRIVER'S DOOR SOFT CLOSE MOTOR TO RECOVER. CAUSE: TRANSIT RELAY CUTS THE POWER TO THE SOFT CLOSE MOTOR CAUSING THE SOFT CLOSE LEVER IN THE DOOR LATCH TO BLOCK THE RELEASE OF THE LATCH CLAW FROM THE DOOR STRIKER AND THUS PREVENT THE DOOR FROM OPENING UNTIL THE HAZARD WARNING SWITCH IS PRESSED. THE SOFT CLOSE MOTOR IS A STANDALONE MODULE AND THEREFORE DOES NOT RECEIVE TRANSPORT MODE IN ORDER TO INHIBIT OPERATION DURING TRANSPORT."

HOWEVER, WHEN VIEWING THE OIL LEVEL IN THE IC SERVICE MENU, THE OIL LEVEL SHOWS AS 'NORMAL'. NOTE: THE ENGINE CONTROL MODULE (ECM) MAY ALSO BE REFERRED TO AS POWERTRAIN CONTROL MODULE (PCM). CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITHIN THE ENGINE CONTROL MODULE (ECM)."

THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY ALSO BE ILLUMINATED WITH MISFIRE DIAGNOSTIC TROUBLE CODES (DTC) P0301 THROUGH P0308 AND P0316, DEPENDING ON THE AFFECTED CYLINDER(S), STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY POOR FUEL QUALITY OR FUEL CONTAMINATION, LEADING TO CLOGGED FUEL INJECTORS AND RESTRICTING THE FUEL INJECTOR FLOW RATE."

CUSTOMER EXPERIENCES THE ENGINE OVERHEATING. CAUSE: THE REFILL PROCEDURE HAS NOT BEEN COMPLETED CORRECTLY, RESULTING IN INSUFFICIENT COOLANT IN THE ENGINE."

CAUSE: WHEN CHARGING A BATTERY (BOTH PRIMARY AND SECONDARY) WITH A BMS (BATTERY MONITORING SYSTEM) FITTED, THE EARTH FROM THE CHARGER MUST BE CONNECTED TO A SUITABLE CHASSIS OR ENGINE EARTH (CHECK TOPIX FOR APPROPRIATE LOCATION). THIS ALLOWS THE BMS TO SEE THE CURRENT GOING INTO THE BATTERY. HOWEVER WHEN USING A DIAGNOSTIC CHARGER FROM MIDTRONICS SUCH AS GR1, GRX GR8(110 VOLTS)THIS CONNECTION PROCESS CAN CAUSE AN INCORRECT BATTERY ANALYSIS DUE TO THE EXTRA RESISTANCE IN THE WIRING WHEN CONNECTED TO A CHASSIS OR ENGINE EARTH."

THIS CONDITION CAN GIVE A KNOCKING NOISE WHEN THE VEHICLE IS IN SERVICE. ACTION: IF YOU NOTICE THE DYNAMIC RESPONSE PIPES TOUCHING THE SIDE STEP BRACKET THEN PLEASE ORDER LR052713 (RUBBER BUFFER) WHICH IS TO BE FITTED TO THE PIPE TO ELIMINATE THE TOUCH CONDITION BETWEEN THE PIPE AND THE BRACKET."

THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE PRIMARY BELT DRIVES THE COOLANT PUMP AND GENERATOR HENCE THE POTENTIAL FOR THE COOLANT GAUGE TO READ HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATING IF THE BELT IS DAMAGED AND NOT FUNCTIONING CORRECTLY. THIS CONCERNS AFFECTS LTIS (LOW TIME IN SERVICE) VEHICLES WITH THE 3.0 AJ126 AND 5.0 AJ133 GASOLINE ENGINES FITTED.

UPON DIAGNOSIS, INCLUDING REMOVAL OF THE AIR SPRING AND INVERTING IT FOR A PERIOD OF APPROXIMATELY ONE MINUTE, HYDRAULIC FLUID IS FOUND TO FLOW FROM THE AIR SUSPENSION PIPE 'VOSS' CONNECTOR.

failing to deploy.

Locking Rear Differentials - Noisy

drive cycle.

including roller blind type load space cover housing and PVC blind material.

drive cycle.

including roller blind type load space cover housing and PVC blind material.

drive cycle.

system using the relevant USB cable only, the device is not connecting to the vehicle.

scraping or drone noise on vehicles produced within the following vin ranges ? LG Range Rover - LG000001 to LG351464, LW Range Rover Sport ? LW100000 to LW152017, LW Range Rover Sport - LW300000 to LW399999, LW Range Rover Sport - LW500000 to LW599999, LW Range Rover Sport - LW600000 to LW687306, LR Discovery ? LR000001 to LR017639

AS A NATURAL PRODUCT AND THE CONDITIONS IT MAY CAUSE."

DISC'S WHICH ARE FITTED INTO THE BASE OF THE CUPHOLDERS HAVE BECOME DETACHED.

CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES."

FUNCTION, IN PARTICULAR AIR LEAKS FROM THE LUMBAR / MASSAGE FUNCTION

A HYDRAULIC FLUID 'FLOW' OR 'HISS' NOISE MAY BE HEARD WHEN THE CORNERING.

CAUSE: THIS MAY BE CAUSED BY INTERNAL COMPONENTS BEING NOT TO SPECIFICATION."

CAUSE: THIS MAY BE CAUSED BY THE PROTECTIVE LACQUER NOT ADHERING TO THE SIDE STEP."

REAR* COOLER BOX ARE NOT OPERATING CAUSE CUSTOMER PERCEPTION"

CAUSE: TOPIX DIAGNOSTIC SECTION PREVIOUSLY NOT AVAILABLE."

CAUSE: THIS MAY BE CAUSED BY INSUFFICIENT LUBRICANT DURING THE ASSEMBLY PROCESS."

CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS."

CAUSE: THIS MAY BE CAUSED BY INSUFFICIENT LUBRICANT DURING THE ASSEMBLY PROCESS."

USING THE IPOD / IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. CAUSE: UNKNOWN, CURRENTLY UNDER INVESTIGATION."

CAUSE: THIS MAY BE CAUSED BY INCORRECT MATERIAL BEING USED."

CAUSE: THIS MAY BE CAUSED BY DAMAGE IN PRODUCTION OR DURING A REPAIR."

USING THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. CAUSE: UNKNOWN, CURRENTLY UNDER INVESTIGATION."

CAUSE SPECIFICATION OF MATERIAL WAS NOT CORRECT FOR APPLICATION."

CAUSE: THIS MAY BE CAUSED BY INTERNAL COMPONENTS BEING NOT TO SPECIFICATION."

ACTION TO OVERCOME THIS CONCERN, THE DESIGN AND ROBUSTNESS OF THE TOW EYE COVERS HAS BEEN IMPROVED. IT IS IMPORTANT THAT THE FOLLOWING FITMENT INSTRUCTIONS ARE FOLLOWED:- 1. ON THE VEHICLE LOCATE THE TWO TOW EYE COVER LOCATION HOLES (AS SHOWN IN PHOTO 1 IN ATTACHMENT) 2. INSERT THE TOW EYE COVER LOCATION LUGS (PHOTO 2) INTO THE LOCATION HOLES (PHOTO 3) 3. ROTATE THE COVER IN THE DOWNWARD POSITION (PHOTOS 3 & 4) 4. FIX THE LOCATING PEGS BY PUSHING UP UNTIL FLUSH AND THEN TURNING A QUARTER TURN (PHOTOS 4 & 5)"

CAUSE: THIS MAY BE CAUSED BY A CHORDAL VIBRATION OF THE TRANSFER CASE CHAIN ON COAST/OVERRUN."

ACTION: PLEASE SEE ATTACHED FILE WHICH DETAILS THE FULL INITIALISATION PROCUDURE AND THE PROCESS WHICH IS TO BE FOLLOWED IF THE INITIALISATION PROCESS DOES NOT SWITCH THE DSS SYSTEM ON."

CAUSE: IF A CUSTOMER IS DRIVING IN AUTOMATIC TERRAIN RESPONSE PROGRAM'S THEN UNDER CERTAIN ROAD CONDITIONS THE VEHICLE WILL SEAMLESSLY SWITCH BETWEEN ANY OF THE 5 OPERATIONAL MODES WITHOUT NOTIFYING THE CUSTOMER. THIS FEATURE IS TO GIVE THE CUSTOMER THE MOST ENHANCED DRIVING EXPERIENCE POSSIBLE."

SCRAPING OR DRONE NOISE.

Q323 and Q324, it has taken several attempts to update the HVAC module software using Symptom Driven Diagnostics (SDD)

functioning of the seat, or battery drain issues. The vehicle seat memory module logs U1A4C 00, build end of line mode active

including (but not exclusively) non start, multiple warning lights illuminated, Instkrument pack not operating or HLDF (High Level Display Froint) not lighting up.

starting; when testing the batteryit is determined that a charge is reqkuired.

A customer may report that the Touch Screen Display remains black on vehicle entry, however all button requests do respond when selected (an audioble sound from the soft keys can be heard) but without the backlight. The audio system will remain functional.

prodedure the Deployable Side Steps do not function.

including non start, tkouch screen display inoperative, windows inoperative seats in inch mode, instrument pack display, air con panel not illuminated or no response when selected.

spare wheel aperture has required replacement following a Midtronics tester check.

The following Diagnostic Trouble Codes (DTCs) C1119-09, C1B11-62, C1046-62, C104A-94, may be stored in the Dynamic Response Cointrol Module (DRCM).

center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).

three (3) minutes if the tailgate has been opened and a passenger compartment door has been opened and closed.

The error message The following error was encountered: is displayed to the user.

leading to unnecessary replacement of the air suspension compressor. Please note that the DTCs do not generate an air suspension fault on the instrument cluster or display any vehicle symptoms.

leading to unnecessary replacement of the air suspension compressor. Please note that the DTCs do not generate an air suspension fault on the instrument cluster or display any vehicle symptoms.

Master Controller (IMC) may show that the module is still not up to date.

Initial diagnosis shows no fault found or no measurable quiescent drain.

no longer work

During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).

Master Controller (IMC) may show that the module is still not up to date.

Initial diagnosis shows no fault found or no measurable quiescent drain.

no longer work

During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).

During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).

During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).

diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance mode

an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.

an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.

message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. In addition a clicking noise may be heard from the Rear Junction Box when the ignition is switched on.

(HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank screen.

The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with the ATCM

section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.

Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.

center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).

center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).

center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).

center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).

recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.

(DTC) B12BD-31 "Rear Camera - No Signal" and or U1A4B-49 "Control Module Processor B - Internal Failure" stored in the Image Processing Module B (IPMB). The DTC is a false flagging code that can lead to incorrect diagnosis of any camera related issue reported by the customer.

Heating Ventilation Air Conditioning (HVAC) vents when the temperatures selected on the front integrated control panel are set to the same value. During diagnosis using Pathfinder it may be evident that there are no Diagnostic Trouble Codes (DTCs) stored in the (HVAC) module.

For example Transportation Mode Enable. Or Deployable Side Steps Add/Remove function fails after SSM73100 (PATHFINDER fails to add Deployable Side Steps or displays an error when updating module software) has been referred to.

Following diagnosis using Pathfinder the diagnostic trouble Code (DTC) U3000-04 ?Control module System Internal Failure? is stored in the Chassis Control Module (CHCM)

Following diagnosis using Pathfinder the diagnostic trouble Code (DTC) U3000-04 ?Control module System Internal Failure? is stored in the Chassis Control Module (CHCM).

(DTC) B12BD-31 ?Rear Camera - No Signal? and or U1A4B-49 ?Control Module Processor B ? Internal Failure? stored in the Image Processing Module B (IPMB). The DTC is a false flagging code that can lead to incorrect diagnosis of any camera related issue reported by the customer.

For example Transportation Mode Enable. Or Deployable Side Steps Add/Remove function fails after SSM73100 (PATHFINDER fails to add Deployable Side Steps or displays an error when updating module software) has been referred to.

Heating Ventilation Air Conditioning (HVAC) vents when the temperatures selected on the front integrated control panel are set to the same value. During diagnosis using Pathfinder it may be evident that there are no Diagnostic Trouble Codes (DTCs) stored in the (HVAC) module.

EITHER OF THE TWO ISSUES BELOW CAN OCCUR: THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY CONTROL MODULE (BCM). THE CCF LOADED INTO THE BCM CONTAINS FOUR CRITICAL MISMATCHES RELATED TO THE CCF ASSEMBLIES FOR DIFFERENT MODULES.

START UNAVAILABLE.

START UNAVAILABLE.

MESSAGE CENTRE, WHEN THE VEHICLE IGNITION IS SWITCHED ON AFTER THE VEHICLE HAS BEEN PARKED OVERNIGHT. IN ADDITION A CLICKING NOISE MAY BE HEARD FROM THE REAR JUNCTION BOX WHEN THE IGNITION IS SWITCHED ON. CAUSE: SOFTWARE CALCULATION."

THE FOLLOWING DTCS MAY ALSO BE LOGGED: EPAS DTCS LOGGED: -B1304-16: ELECTRONIC POWER ASSISTED STEERING (EPAS) SYSTEM CIRCUIT VOLTAGE BELOW THRESHOLD -U3001-00: POWER STEERING CONTROL MODULE (PSCM) SYSTEM IMPROPER SHUTDOWN. THESE MAY BE ACCOMPANIED BY: -U0001-87 / 88 HIGH SPEED CAN BUS INVALID SERIAL DATA RECEIVED / MISSING MESSAGE. CHCM DTCS LOGGED: -U0131-00 CHASSIS CONTROL MODULE (CHCM) LOST COMMS WITH PSCM. -U3003-62 BATTERY VOLTAGE SIGNAL COMPARE FAILURE. -U0420-68 CHCM INVALID DATA RECEIVED FROM PSCM. CAUSE: THIS MAY BE CAUSED BY: -LOW BATTERY VOLTAGE. -WIRING HARNESS ISSUE (SHORT / OPEN CIRCUIT, HIGH RESISTANCE). -HIGH RESISTANCE AT EPAS EARTH TERMINAL (FOR L405/L494) G1D132 AND OR G4D178, (SEE ATTACHED DIAGRAM). OR IF ON L550/L538 HIGH RESISTANCE AT G1D122A, G1D122B, G1D122AZ AND G1D108. -POOR CONNECTION OR PIN SET CONDITION AT CONNECTOR NUMBER: C11-G1"

ONE OR MORE OF THE FOLLOWING SYMPTOMS MAY ALSO BE EVIDENT: NO AUDIO SOUND SPEAKER INTERFERENCE TOUCH SCREEN INOPERATIVE OR 'FREEZING' CAUSE: THIS MAY BE CAUSED BY THE CLIMATE CONTROL SYSTEM DRAIN TUBE BEING INCORRECTLY LOCATED IN FOOTWELL CAUSING WATER CONTAMINATION TO THE CARPETS AND POSSIBLE WATER INGRESS INTO THE AUDIO AMPLIFIER MODULE."

THE FOLLOWING DTCS MAY ALSO BE LOGGED: EPAS DTCS LOGGED: -B1304-16: ELECTRONIC POWER ASSISTED STEERING (EPAS) SYSTEM CIRCUIT VOLTAGE BELOW THRESHOLD -U3001-00: POWER STEERING CONTROL MODULE (PSCM) SYSTEM IMPROPER SHUTDOWN. THESE MAY BE ACCOMPANIED BY: -U0001-87 / 88 HIGH SPEED CAN BUS INVALID SERIAL DATA RECEIVED / MISSING MESSAGE. CHCM DTCS LOGGED: -U0131-00 CHASSIS CONTROL MODULE (CHCM) LOST COMMS WITH PSCM. -U3003-62 BATTERY VOLTAGE SIGNAL COMPARE FAILURE. -U0420-68 CHCM INVALID DATA RECEIVED FROM PSCM. CAUSE: THIS MAY BE CAUSED BY: -LOW BATTERY VOLTAGE. -WIRING HARNESS ISSUE (SHORT / OPEN CIRCUIT, HIGH RESISTANCE). -HIGH RESISTANCE AT EPAS EARTH TERMINAL (FOR L405/L494) G1D132 AND OR G4D178, (SEE ATTACHED DIAGRAM). OR IF ON L550/L538 HIGH RESISTANCE AT G1D122A, G1D122B, G1D122AZ AND G1D108."

RETURNED TO THE SUPPLIER (DENSO) TO INVESTIGATE FOR POSSIBLE DEFECTS."

EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02, 'SWITCH PACK, GENERAL SIGNAL FAILURE', IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13, 'REMOTE CONTROL SWITCH CIRCUIT OPEN', IS STORED IN THE TOUCH SCREEN MEMORY CAUSE: THIS MAY BE CAUSED BY POOR ELECTRICAL CONNECTION CONTINUITY."

UPON FURTHER DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE OF THE FOLLOWING VEHICLE SYMPTOMS: LOW OR HIGH RESISTANCE ON BOTH MS CAN LINES. PERMANENT OR INTERMITTENT FAILURES OF THE MS CAN. PERMANENT OR INTERMITTENT ISSUE WITH THE WINDOW SWITCH OPERATION. PERMANENT OR INTERMITTENT ISSUE WITH THE KEY FOB (UNABLE TO UNLOCK VEHICLE). PERMANENT OR INTERMITTENT CHARGING SYSTEM FAULTS. NOTE: THE CONDITION IS NORMALLY ONLY PRESENT ON VEHICLES THAT ARE NOT FITTED WITH A REAR SEAT MODULE. CAUSE: THIS MAY BE CAUSED BY CORROSION AT THE REAR SEAT MODULE CONNECTOR LOCATED IN THE REAR PASSENGER FOOTWELLS."

INSTRUMENT CLUSTER FOR <1 SECOND (WHEN NO SERVICE IS REQUIRED). NO CUSTOMER SYMPTOMS UNTIL A SERVICE RESET HAS BEEN PERFORMED. WHEN AN ACTUAL SERVICE IS REQUIRED THE MESSAGE WILL APPEAR FOR 4 SECONDS AS DESIGN INTENT. CAUSE: DISTANCE TO NEXT SERVICE INITIALISATION VALUE MANAGEMENT BETWEEN ECM AND INSTRUMENT CLUSTER (FIRST 900MS)."

CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE(TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE."

ASSOCIATED COMPONENTS REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". CAUSE CURRENTLY UNDER ANALYSIS."

UPDATE REQUIRED"" IN THE STATUS OF THE SOFTWARE PART CONFIRMATION SCREEN. CAUSE: WHEN SDD IS USED TO UPDATE THE KVM FOR P068 AND THE KVM HAS A PREFIX OF FK72 THEN THE SOFTWARE REQUIRED TO UPDATE THE KVM IS NOT AVAILABLE TO COMPLETE P068 SUCCESSFULLY."

IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE: ""RADAR SENSOR BLOCKED"" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMP POSTS, GUARD RAILS ETC., IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT."

NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ. CAUSE: SOFTWARE CALCULATION"

CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR IN THE STEERING WHEEL HEATER CONTROL MODULE (SWH)."

CAUSE: QUALITY ISSUE WITH THE EXTERIOR DOOR HANDLE SENSOR."

CLOSING FULLY OR NOT GOING FULLY DOWN WHEN OPENING. CUSTOMERS MAY REPORT A HARD CLOSE IS NOT OCCURRING UPON OPERATION CAUSE THE WINDOWS NEED TO LEARN THE END OF TRAVEL ON ALL SIDE DOOR WINDOW GLASS OPERATIONS. ONCE THE END OF THE GLASS TRAVEL HAS BEEN LEARNT THE DOOR CONTROL MODULES WILL THEN TAKE CONTROL OF THE SIDE DOOR WINDOW GLASS AND ADJUST THE SIDE GLASS STOP POSITION (UP & DOWN) TO LIMIT THE WINDOW MOVEMENT BEFORE THE END OF TRAVEL IS REACHED. THIS IS TO REDUCE THE WINDOW GLASS THUMPING THE END OF THE TRAVEL STOPS AND CAUSING CUSTOMER NVH DISSATISFACTION"

FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000-63/U3000-63, CONTROL MODULE - CIRCUIT/ COMPONENT PROTECTION TIME-OUT IS LOGGED. CAUSE THIS DTC IS SET WHEN THE KVM HAS GONE THROUGH A SELF RESET"

ASSOCIATED COMPONENTS REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". CAUSE CURRENTLY UNDER ANALYSIS."

INTERFACE MODULE (FCDIM) WHERE A VEHICLE DOES NOT HAVE THE BLIND SPOT MONITORING OPTION FITTED. CAUSE: CONFIGURATION MIS-MATCH BETWEEN FCDIM & VEHICLE CONFIGURATION FILE THAT MAY CAUSE DTCS U0233-00 LOST COMMUNICATION WITH THE RIGHT SIDE OBSTACLE DETECTION CONTROL MODULE & U0232-00 LOST COMMUNICATION WITH THE LEFT SIDE OBSTACLE DETECTION MODULE TO BE STORED UNNECESSARILY."

CAUSE: POOR CONNECTION AT THE CAMERA MODULE."

IF A BCM HAS BEEN DETERMINED TO REQUIRE REPLACEMENT FOLLOWING DIAGNOSIS, PLEASE CARRY OUT THE STEPS LISTED IN THE ACTION BELOW. CAUSE: CURRENTLY UNDER ANALYSIS."

CAUSE A PRODUCTION ERROR WITHIN THE HARNESS SUPPLIER HAS LED TO VARIOUS SPLICE JOINTS HAVING EITHER NO CONTINUITY OR HIGH RESISTANCE READINGS"

CLOSING FULLY OR NOT GOING FULLY DOWN WHEN OPENING. CUSTOMERS MAY REPORT A HARD CLOSE IS NOT OCCURRING UPON OPERATION CAUSE THE WINDOWS NEED TO LEARN THE END OF TRAVEL ON ALL SIDE DOOR WINDOW GLASS OPERATIONS. ONCE THE END OF THE GLASS TRAVEL HAS BEEN LEARNT THE DOOR CONTROL MODULES WILL THEN TAKE CONTROL OF THE SIDE DOOR WINDOW GLASS AND ADJUST THE SIDE GLASS STOP POSITION (UP & DOWN) TO LIMIT THE WINDOW MOVEMENT BEFORE THE END OF TRAVEL IS REACHED. THIS IS TO REDUCE THE WINDOW GLASS THUMPING THE END OF THE TRAVEL STOPS AND CAUSING CUSTOMER NVH DISSATISFACTION"

ISSUE: A POTENTIAL CONCERN HAS BEEN IDENTIFIED WITH THE ACCELERATOR PEDAL ON A SMALL NUMBER OF RANGE ROVER AND RANGE ROVER SPORT VEHICLES WHICH MAY RESULT IN THE VEHICLE ENTERING RESTRICTED PERFORMANCE MODE. CAUSE: THE ACCELERATOR PEDAL SWITCH PRINTED CIRCUIT BOARD MAY NOT HAVE BEEN CORRECTLY SOLDERED LEADING TO AN INTERMITTENT CONNECTION."

LINE DISPLAY FRONT (HLDF), MAY BE WRONGLY REPLACED WHEN TROUBLESHOOTING IF ISSUES ARE INCORRECTLY ATTRIBUTED TO IT. CAUSE: THE TS MAY BE INCORRECTLY DIAGNOSED AS THE SOURCE OF THE FAULT AND REPLACED IN ERROR."

CLOSING FULLY OR NOT GOING FULLY DOWN WHEN OPENING. CUSTOMERS MAY REPORT A HARD CLOSE IS NOT OCCURRING UPON OPERATION CAUSE THE WINDOWS NEED TO LEARN THE END OF TRAVEL ON ALL SIDE DOOR WINDOW GLASS OPERATIONS. ONCE THE END OF THE GLASS TRAVEL HAS BEEN LEARNT THE DOOR CONTROL MODULES WILL THEN TAKE CONTROL OF THE SIDE DOOR WINDOW GLASS AND ADJUST THE SIDE GLASS STOP POSITION (UP & DOWN) TO LIMIT THE WINDOW MOVEMENT BEFORE THE END OF TRAVEL IS REACHED. THIS IS TO REDUCE THE WINDOW GLASS THUMPING THE END OF THE"

FUNCTION IS IN OPERATION MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY THE AUTOMATIC TEMPERATURE CONTROL MODULE (ATCM), WHICH CANNOT MAINTAIN THE A/C EVAPORATOR TEMPERATURE WITHIN THE EFFECTIVE RANGE THROUGHOUT THE DURATION OF THE ECO STOP/START CYCLE."

23% WERE FOUND TO HAVE NO DEFECTS. CAUSE: ONE POSSIBLE REASON FOR THIS IS THAT ALL HO2S SENSORS ARE REPLACED WHEN ONLY ONE IS UNSERVICEABLE"

CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE"

THE INSTRUMENT PACK WILL SHOW A YELLOW WARNING TRIANGLE AND THE MESSAGE ""RADAR SENSOR BLOCKED ALSO ON INTERROGATION OF THE MODULE THE FOLLOWING CODE WOULD BE LOGGED C1A67-97, FORWARD LOOKING SENSOR OBSTRUCTED OR BLOCKED. CAUSE THE RADAR IS LOCATED BELOW THE FRONT NUMBER PLATE PLINTH ON THESE MODELS. IF THE INCORRECT SIZE NUMBER PLATE OR MULTIPLE NUMBER PLATES ARE FITTED THIS CAN OBSTRUCT THE RADAR."

ROVER (L405) VEHICLES MAY EXPERIENCE A VEHICLE BATTERY RETENTION ISSUE."

YEAR RANGE ROVER SPORT VEHICLES. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."

IN-VEHICLE CALL INITIATOR EXPERIENCES CLEAR RECEPTION. CAUSE: THIS MAY BE CAUSED BY EQUALIZER FILE PARAMETERS BEING INCORRECTLY SET WITHIN THE AUDIO FRONT CONTROL MODULE."

CAUSE: THIS MAY BE CAUSED BY GPS ANTENNA CIRCUIT BOARD DELAMINATION."

CAUSE: THIS MAY BE CAUSED BY A CORRODED WIRING HARNESS AT THE FRONT AND/OR REAR BUMPER HARNESSES."

DIAGNOSTIC TROUBLE CODE (DTC) B1404-13 MAY BE STORED. CAUSE: THIS MAY BE CAUSED BY AN ERROR IN THE BATTERY DIAGNOSTIC ROUTINES."

FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". CAUSE CURRENTLY UNDER ANALYSIS."

CAUSE: THIS MAY BE CAUSED BY GPS ANTENNA CIRCUIT BOARD DELAMINATION."

CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED."

FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORIZED AS ""NO FAULT FOUND"". CAUSE CURRENTLY UNDER ANALYSIS."

DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE: THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD"

THIS CAN RESULT IN SDD REPORTING THAT THE RFA IS OFF BUS BY DISPLAYING A RED CROSS IN THE NETWORKS INTEGRITY SCREEN AND SDD NOT BEING ABLE TO RECOVER THE MODULE. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD OR A CORRUPTED SOFTWARE DOWNLOAD FILE."

PDIS AND THEN RETURNING THE VEHICLE TO A STORAGE COMPOUND WITHOUT REFITTING THE TRANSIT RELAY OR RETURNING THE VEHICLE TO TRANSIT MODE. TRANSIT MODE / TRANSIT RELAY ARE DESIGNED TO PROTECT THE CUSTOMERS BATTERY UP TO THE POINT OF DELIVERY. ALL VEHICLES IN STORAGE MUST HAVE THE TRANSIT RELAY IN PLACE OR BE IN TRANSIT MODE."

DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE: THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."

ON RANGE ROVER BUSINESS CLASS SHORT WHEEL BASE (SWB) 'VEHICLES WITHOUT FRONT UPPER SQUAB OPTION' VARIANTS ONLY, VIN 152794 ONWARDS. CAUSE: REAR SEAT MODULE LCF HAVE FRONT UPPER SQUAB AXIS ENABLED HOWEVER THESE DERIVATIVES OF SEATS DO NOT HAVE FRONT UPPER SQUAB FITTED. IF AN ON DEMAND SELF-TEST (ODST) IS RUN USING SYMPTOM DRIVEN DIAGNOSTICS (SDD) THE DTC WILL BE SET."

INTERFACE MODULE (FCDIM) IN SDD AND IN THE SERVICE ACTION WHEN TRYING TO COMPLETE Q335. CAUSE: WE SUSPECT THE CONCERN IS CAUSED BY THE IGNITION TIMING OUT OR LOW BATTERY VOLTAGE DURING THE DATA TRANSFER FROM THE USB FLASH DRIVE TO THE VEHICLE."

CAUSE: WE SUSPECT THE CONCERN IS CAUSED BY THE IGNITION TIMING OUT OR LOW BATTERY VOLTAGE DURING THE DATA TRANSFER FROM THE USB FLASH DRIVE TO THE VEHICLE."

ISSUE: SDD WILL FAIL TO DOWNLOAD SOFTWARE TO THE CHASSIS CONTROL MODULES (ALSO KNOWN AS ""AIR SUSPENSION MODULE"", ""DYNAMIC RESPONSE MODULE"", ""SUSPENSION MODULE"" AND CHCM/CHCMB ON SDD). REPEATED ATTEMPTS TO DOWNLOAD WILL ALSO FAIL. CAUSE: THE ISSUE CAUSED DUE TO THE SDD INTERNAL CONFIGURATION."

THE FOLLOWING DTCS MAY ALSO BE LOGGED: EPAS DTCS LOGGED: -B1304-16: ELECTRONIC POWER ASSISTED STEERING (EPAS) SYSTEM CIRCUIT VOLTAGE BELOW THRESHOLD -U3001-00: POWER STEERING CONTROL MODULE (PSCM) SYSTEM IMPROPER SHUTDOWN. THESE MAY BE ACCOMPANIED BY: -U0001-87 / 88 HIGH SPEED CAN BUS INVALID SERIAL DATA RECEIVED / MISSING MESSAGE. CHCM DTCS LOGGED: -U0131-00 CHASSIS CONTROL MODULE (CHCM) LOST COMMS WITH PSCM. -U3003-62 BATTERY VOLTAGE SIGNAL COMPARE FAILURE. -U0420-68 CHCM INVALID DATA RECEIVED FROM PSCM. CAUSE: THIS MAY BE CAUSED BY: -LOW BATTERY VOLTAGE. -WIRING HARNESS ISSUE (SHORT / OPEN CIRCUIT, HIGH RESISTANCE). -HIGH RESISTANCE AT EPAS EARTH TERMINAL G1D132 AND OR G4D178, (SEE ATTACHED DIAGRAM)."

ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN TRYING TO ACCESS THE PREFERENCES ON THE TOUCH SCREEN DISPLAY THEY ENCOUNTER ERRORS OR GREYED OUT BUTTONS. CAUSE: AUDIO CONTROL MODULE SOFTWARE ISSUES."

CAUSE: INTERRUPTION OF THE SOFTWARE DOWNLOAD PROCESS CAN CORRUPT MODULES INTO AN UNRECOVERABLE CONDITION SUBSEQUENTLY REQUIRING MODULE REPLACEMENT"

DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE: THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."

2013-2014 MODEL YEAR ALL-NEW RANGE ROVER VEHICLES ARE FITTED WITH THE VERY LATEST SOFTWARE AND COMPONENTS TO ENHANCE THE VEHICLE OWNER'S EXPERIENCE. VEHICLES WITHIN THE AFFECTED VIN RANGE MAY REQUIRE A NUMBER OF MODULE SOFTWARE UPDATES AND/OR REPLACEMENT PARTS INSTALLED. THIS SERVICE BULLETIN SUMMARIZES THE PROGRAM CONTENT AND ANNOUNCES ADDITIONAL SUPPORT PROGRAMS FOR MOBILITY SUPPORT AND CUSTOMER CARE GOODWILL. BEGINNING THE WEEK OF 20 JANUARY, CERTAIN CUSTOMERS WILL RECEIVE AN OWNER NOTIFICATION LETTER REQUESTING THEM TO CONTACT THEIR LAND ROVER RETAILER TO SCHEDULE A SERVICE APPOINTMENT TO HAVE THIS WORK CARRIED OUT. THIS NOTIFICATION WILL BEGIN WITH VEHICLES AFFECTED BY SAFETY RECALL P037, AS DETAILED IN SERVICE BULLETIN SRE13-04. IN THE COMING WEEKS, ADDITIONAL OWNERS WHOSE VEHICLES ARE NOT AFFECTED BY SAFETY RECALL P037 WILL BE CONTACTED TO HAVE THIS ENHANCEMENT PROGRAM COMPLETED. ENSURE THAT THE OUTSTANDING CAMPAIGN DETAILS IN DDW ARE CAREFULLY CHECKED BEFORE REPAIRS ARE STARTED AND THAT ALL NECESSARY PARTS ARE PRE-ORDERED FOR EACH AFFECTED VEHICLE."

A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. - ROUTE GUIDANCE IS NOT AFFECTED DURING THIS INTERMITTENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL CONTINUE TO BE DISPLAYED. B. PERMANENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. THE CURRENT VEHICLE POSITION WILL CONTINUE TO BE INCORRECTLY DISPLAYED AS 'WASHINGTON D.C.' FOLLOWING AN IGNITION CYCLE ('OFF' / 'ON'). - ROUTE GUIDANCE IS AFFECTED DURING THIS PERMANENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL NOT RESUME AND THE DESTINATION WILL BE CANCELLED. - ALL PREVIOUS DESTINATIONS WILL BE DELETED (BUTTON 'GRAYED OUT')."

THE FOLLOWING DTCS MAY ALSO BE LOGGED: EPAS DTCS LOGGED: -B1304-16: ELECTRONIC POWER ASSISTED STEERING (EPAS) SYSTEM CIRCUIT VOLTAGE BELOW THRESHOLD -U3001-00: POWER STEERING CONTROL MODULE (PSCM) SYS TEM IMPROPER SHUTDOWN. THESE MAY BE ACCOMPANIED BY: -U0001-87 / 88 HIGH SPEED CAN BUS INVALID SERIAL DATA RECEIVED / MISSING MESSAGE. CHCM DTCS LOGGED: -U0131-00 CHASSIS CONTROL MODULE (CHCM) LOST COMMS WITH PSCM. -U3003-62 BATTERY VOLTAGE SIGNAL COMPARE FAILURE. -U0420-68 CHCM INVALID DATA RECEIVED FROM PSCM."

THE PASSIVE ENTRY SYSTEM OPERATES ONLY WHEN THE KEY IS HELD CLOSE TO THE DOOR HANDLE, TYPICALLY WITHIN A RANGE OF 10 CENTIMETRES. THIS IS A DEFAULT MODE AS A RESULT OF THE SOFTWARE DOWNLOAD. IN ADDITION THE SMART KEY RANGE WITHIN THE VEHICLE MAY ALSO BE REDUCED AND THE SMART KEY NOT FOUND MESSAGE MAY APPEAR ON THE INSTRUMENT CLUSTER. IF THIS IS THE CASE, IT WILL BE NECESSARY TO FOLLOW THE KEYLESS START BACK UP STRATEGY WITH REFERENCE TO THE OWNERS HANDBOOK"

AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS SUPPORT WEB SITES."

NO LEARNING, FAILURE OF WHEEL SENSOR TEST, REACT AS IF THEY ARE STUCK IN SHIPPING MODE. REGARDLESS OF ANY DRIVING CYCLE THE PARTS WILL NEVER GO INTO THE CORRECT WORKING MODE. CAUSE: SERVICE PARTS HAVE BEEN DELIVERED IN THE ""WRONG MODE""."

THE AUDIO/VIDEO BUTTON ON TOUCH-SCREEN HOME PAGE MAY ALSO BE GREYED OUT. CAUSE: ONE OF THE MODULES SITUATED ON THE MOST BUS, SUCH AS AUDIO AMPLIFIER MODULE OR AUDIO CONTROL MODULE, HAVE A SOFTWARE CONFLICT."

2013-2014 MODEL YEAR ALL-NEW RANGE ROVER VEHICLES ARE FITTED WITH THE VERY LATEST SOFTWARE AND COMPONENTS TO ENHANCE THE VEHICLE OWNER'S EXPERIENCE. VEHICLES WITHIN THE AFFECTED VIN RANGE MAY REQUIRE A NUMBER OF MODULE SOFTWARE UPDATES AND/OR REPLACEMENT PARTS INSTALLED. THIS SERVICE BULLETIN SUMMARIZES THE PROGRAM CONTENT AND ANNOUNCES ADDITIONAL SUPPORT PROGRAMS FOR MOBILITY SUPPORT AND CUSTOMER CARE GOODWILL. BEGINNING THE WEEK OF 20 JANUARY, CERTAIN CUSTOMERS WILL RECEIVE AN OWNER NOTIFICATION LETTER REQUESTING THEM TO CONTACT THEIR LAND ROVER RETAILER TO SCHEDULE A SERVICE APPOINTMENT TO HAVE THIS WORK CARRIED OUT. THIS NOTIFICATION WILL BEGIN WITH VEHICLES AFFECTED BY SAFETY RECALL P037, AS DETAILED IN SERVICE BULLETIN SRE13-04. IN THE COMING WEEKS, ADDITIONAL OWNERS WHOSE VEHICLES ARE NOT AFFECTED BY SAFETY RECALL P037 WILL BE CONTACTED TO HAVE THIS ENHANCEMENT PROGRAM COMPLETED. ENSURE THAT THE OUTSTANDING CAMPAIGN DETAILS IN DDW ARE CAREFULLY CHECKED BEFORE REPAIRS ARE STARTED AND THAT ALL NECESSARY PARTS ARE PRE-ORDERED FOR EACH AFFECTED VEHICLE."

COOLING RADIATOR AT THE TOP TANK AREA, RESULTING IN A PROGRESSIVE LOSS OF COOLANT THAT WILL EVENTUALLY CAUSE THE LEVEL SENSOR IN THE EXPANSION TANK TO DETECT LOW COOLANT AND ACTIVATE THE LOW COOLANT WARNING MESSAGE."

LEAKAGE FROM THE MAIN COOLING RADIATOR AT THE TOP TANK AREA, RESULTING IN A PROGRESSIVE LOSS OF COOLANT THAT WILL EVENTUALLY CAUSE THE LEVEL SENSOR IN THE EXPANSION TANK TO DETECT LOW COOLANT AND ACTIVATE THE LOW COOLANT WARNING MESSAGE. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."

CHARGING SYSTEM FAULT DISPLAYED AT THE MESSAGE CENTRE. ON INVESTIGATION USING SYMPTOM DRIVEN DIAGNOSTICS (SDD) THE FAULT CODE U0447-00 MAY BE STORED IN THE POWERTRAIN CONTROL MODULE. CAUSE: LOSS OF COMMUNICATIONS WITH THE GATEWAY MODULE. A PERMANENT SOFTWARE SOLUTION IS CURRENTLY UNDER DEVELOPMENT, HOWEVER IN THE INTERIM; PLEASE CARRY OUT THE STEPS BELOW."

THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, BUILD END OF LINE MODE ACTIVE CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY CONFIGURED TO THE VEHICLE."

EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN); RADIO SEEK BUTTONS WILL NOT OPERATE; VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE. CAUSE: THIS MAY BE CAUSED BY POOR ELECTRICAL CONNECTION CONTINUITY."

SYSTEM WILL NOT RESPOND WHEN OPERATING THE AIR SUSPENSION SWITCHPACK. CAUSE: THIS MAY BE CAUSED BY THE SUSPENSION AIR SUPPLY UNIT WIRING BEING DAMAGED."

ROVER SPORT 14MY (L494) HEADLAMPS: 903C49 - LEFT HEADLAMP CONTROL INTERNAL ELECTRONIC FAILURE 903D49 - RIGHT HEADLAMP CONTROL INTERNAL ELECTRONIC FAILURE ACTION THESE DTCS ARE INTERMITTENT AND CAUSED BY A TEMPORARY LOSS OF COMMUNICATION (25MS) WITHIN THE HEADLAMPS. THIS LOSS OF COMMUNICATION DOES NOT AFFECT THE PERFORMANCE OF THE HEADLAMPS FOR THE DRIVER."

WARNING LIGHTS ILLUMINATED, INSTRUMENT PACK NOT OPERATING OR HLDF ( HIGH LEVEL DISPLAY FRONT) NOT LIGHTING UP. CAUSE: THE ROOT CAUSE IS UNDER INVESTIGATION AND MAY BE THAT THE FIXING FOR AN EARTH STUD IS NOT CLAMPING THE EARTH EYELETS WITH THE REQUIRED FORCE."

DYNAMIC RESPONSE PIPES CONTACT DEPLOYABLE SIDE STEP BRACKET. 2. FREE PLAY IN DEPLOYABLE SIDE STEP MOUNTING BRACKET 3. DEPLOYABLE SIDE STEP MODULE INITIALISATION 4. DEPLOYABLE SIDE STEP FITTING TAP HOLE INSTRUCTION 5. DEPLOYABLE SIDE STEP SELF-TEST PROCEDURE ACTION 1. IF IT IS NOTICED VISUALLY OR AUDIBLY THAT THE DYNAMIC RESPONSE PIPES ARE FOULING THE SIDE STEP BRACKET THEN PLEASE REFER TO TSB LTB00588 2. IF THE FRONT END OF THE DEPLOYABLE SIDE STEP IS FOUND TO BE LOOSE WHEN DEPLOYED, ADD 1 ADDITIONAL SHIM TO THE INNER MOUNTING POINT ON THE FRONT OF THE BRACKET SEE ATTACHED FILE SIDE STEP EXTRA SHIM FITMENT. PDF 3. WHEN CONDUCTING THE INITIALISATION PROCEDURE, SHOULD THE DEPLOYABLE SIDE STEPS NOT FUNCTION PLEASE SEE THE ATTACHED FILE INITIALISATION OF DSS.PDF 4. FROM VIN 120000 L405 AND VIN 300000 L494, SHOULD DEPLOYABLE SIDE STEPS & TUBES REQUIRE FITMENT THEN ALL THE LOCATION BOSSES WILL REQUIRE TAPPING OUT. THE SRO TIME ALLOWANCE HAS NOW BEEN INCLUDED IN THE FITMENT SRO. 5. SHOULD A DEALER OR CUSTOMER REPORT A CONCERN WITH THE DEPLOYABLE SIDE STEP SYSTEM OPERATION, THEN AT THE FIRST INSTANCE PLEASE USE THE DSS - ON DEMAND SELF TEST PROCEDURE WITHIN SDD TO VALIDATE THE SYSTEM. PLEASE SEE THE ATTACHED FILE SELF TEST DSS.PDF"

PRE DELIVERY INSPECTION (PDI) OR A SERVICE VISIT. CAUSE: NORMAL OPERATION: DURING ANY MODULE CONFIGURATION THE TIME CLOCK WILL BE PAUSED FOR THE DURATION OF MODULE RECONFIGURATION TIME."

NO INSTRUMENT CLUSTER (IC) DISPLAY WHEN THE IGNITION IS SWITCHED 'ON'; IC DISPLAY RETURNS AFTER A PERIOD OF 5 SECONDS; 2. INFOTAINMENT SOURCE SELECTION WHEN PLAYING FILES VIA THE USB PORT CAUSES IC DISPLAY TO CONTINUOUSLY RESET; 3. CD INFORMATION DISPLAYED IN THE IC DOES NOT MATCH THE TOUCH SCREEN (TS) DISPLAY; 4. AUTO SPEED LIMITER WARNING CONTAINS INACCURATE FRENCH TRANSLATIONS. CAUSE: THESE ISSUES MAY BE CAUSED BY: 1. SOFTWARE HANDLING OF HMI INPUTS; 2. CHARACTERS SENT FROM INFOTAINMENT TO BE DISPLAYED ON THE IC ARE NOT IN THE IC CHARACTER SET AND NOT HANDLED ROBUSTLY; 3. INCORRECT INPUT SIGNALS DEFINED BY THE INFOTAINMENT SYSTEM OWNER TO BE USED BY THE IC; 4. MASTER IC TRANSLATIONS LIST INCORRECT."

INOPERATIVE, WINDOWS INOPERATIVE, SEATS IN INCH MODE, INSTRUMENT PACK DISPLAY, AIR CON PANEL NOT ILLUMINATED OR NO RESPONSE WHEN SELECTED. CAUSE: THE ROOT CAUSE MAY BE POOR RETENTION OF THE FEMALE TERMINALS FOR THE MS-CAN CIRCUITS IN THE CONNECTOR FROM THE CABIN HARNESS TO THE UPPER TAILGATE HARNESS (C44- R2). TERMINALS 10,17,18 & 21."

INOPERATIVE, WINDOWS INOPERATIVE, SEATS IN INCH MODE, INSTRUMENT PACK DISPLAY, AIR CON PANEL NOT ILLUMINATED OR NO RESPONSE WHEN SELECTED. CAUSE: THE ROOT CAUSE MAY BE POOR RETENTION OF THE FEMALE TERMINALS FOR THE MS-CAN CIRCUITS IN THE CONNECTOR FROM THE CABIN HARNESS TO THE UPPER TAILGATE HARNESS (C44- R2). TERMINALS 10,17,18 & 21."

INOPERATIVE, WINDOWS INOPERATIVE, SEATS IN INCH MODE, INSTRUMENT PACK DISPLAY, AIR CON PANEL NOT ILLUMINATED OR NO RESPONSE WHEN SELECTED. CAUSE: THE ROOT CAUSE MAY BE POOR RETENTION OF THE FEMALE TERMINALS FOR THE MS-CAN CIRCUITS IN THE CONNECTOR FROM THE CABIN HARNESS TO THE UPPER TAILGATE"

year All-New Range Rover (L405) vehicles are fitted with the very latest software and components to enhance the vehicle owner's experience. Vehicles within the affected VIN range may require a number of module software updates and/or replacement parts installed. This Service Bulletin summarizes the program content and announces additional support programs for Mobility Support and Customer Care Goodwill. Beginning the week of 20 January, certain customers will receive an Owner Notification letter requesting them to contact their Land Rover retailer to schedule a service appointment to have this work carried out. This notification will begin with vehicles affected by Safety Recall P037, as detailed in Service Bulletin SRE13-04. In the coming weeks, additional owners whose vehicles are not affected by Safety Recall P037 will be contacted to have this enhancement program completed. Ensure that the outstanding campaign details in DDW are carefully checked before repairs are started and that all necessary parts are pre-ordered for each affected vehicle.

pack does not operate any of the windows when selected, however all other windows can be operated when selected at the individual door switch.

fail to fold/unfold when locking unlocking the vehicle.

Door Lock cover on the All New Range Rover has either come adrift after fitment or has shown signs of cracking again after fitment by the Dealer.

a door is opened/ closed.

a door is opened/ closed.

Symptoms include latches that will not lock/will not unlock/will not open.

which demonstrates the issue.

Symptoms include latches that will not lock / will not unlock / will not open.

which demonstrates the issue.

Symptoms include latches that will not lock/will not unlock/will not open.

bulging.

area.

washer pump and fluid being present in the reservoir.

BOUNCES BACK EITHER FROM THE TOP OF THE WINDOW OR HALFWAY THROUGH TRAVEL. TECHNICIANS MAY ALSO BE INITIALISING THE WINDOW BLIND AT PDI. CAUSE INCORRECT INITIALIZATION PARAMETERS, PDI MANUAL INCORRECT"

APPEARS REDDISH IN COLOUR WHEN COMPARED TO THE 1ST & 3RD ROW GLASS. THE ISSUE CAN ONLY BE SEEN IN CERTAIN DIRECT LIGHTING CONDITIONS. SEE ATTACHED PHOTOS FOR EXAMPLES. CAUSE: THE PIGMENT IN THE LAMINATE OF THE GLASS IS VISIBLE."

CAUSE: THIS MAY BE CAUSED BY CONTAMINATION FROM AGGREGATE-TYPE DUST AND ROAD FILM."

CAUSE: THIS MAY BE CAUSED BY WATER INGRESS THROUGH THE TAILGATE APERTURE SEAL."

WHICH DEMONSTRATES THE ISSUE.

CAUSE: REPLACEMENT OF THE A-PILLAR EXTERIOR TRIM."

CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS."

REPLACED DUE TO REPORTED FLUID LEAKS. UPON FURTHER INSPECTION NO FAULTS ARE FOUND WITH THE RETURNED ROLL BARS. CAUSE: IT IS BELIEVED THAT MANY OF THE LEAKS REPORTED COULD BE COMING FROM THE PIPING, SEALS, INTERFACE OR TIGHTNESS OF BLEED SCREW."

INTERMITTENTLY THE REAR DOORS DO NOT LOCK WHEN THE REMOTE PLIP BUTTON IS PRESSED. 2. DRIVERS SEAT SWITCHPACK INOPERATIVE 3. REAR DOORS SHOW OPEN ON THE INSTRUMENT CLUSTER WHEN THEY ARE FULLY CLOSED. 4. REMOTE CENTRAL LOCKING INOPERATIVE. 5. WINDOW SWITCHPACK INOPERATIVE. 6. INTERIOR COMPARTMENT LIGHTS ILLUMINATED, WHEN NOT REQUIRED. CAUSE: POSSIBLE POOR EARTH CONNECTION AT GROUND POINT G3D375 (SEE ATTACHMENT)."

CAUSE: ON SOME VEHICLES THE FRONT DOOR CHECK STRAP FIXING BOLTS TORQUE MAY BE TOO LOW."

CAUSE INCORRECT SETTING DURING MANUFACTURING PROCESS."

INTERMITTENTLY THE REAR DOORS DO NOT LOCK WHEN THE REMOTE PLIP BUTTON IS PRESSED. 2. DRIVERS SEAT SWITCHPACK INOPERATIVE 3. REAR DOORS SHOW OPEN ON THE INSTRUMENT CLUSTER WHEN THEY ARE FULLY CLOSED. 4. REMOTE CENTRAL LOCKING INOPERATIVE. 5. WINDOW SWITCHPACK INOPERATIVE. 6. INTERIOR COMPARTMENT LIGHTS ILLUMINATED, WHEN NOT REQUIRED. CAUSE: POSSIBLE POOR EARTH CONNECTION AT GROUND POINT G3D375 (SEE ATTACHMENT)."

CAUSE: THIS MAY BE CAUSED BY INSUFFICIENT BACK PRESSURE FROM DOOR SEALING SYSTEM."

CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS."

REAR DOORS CAUSE POSSIBLE CAUSES COULD BE :- OBSTRUCTION WITHIN DOOR APERTURE OR DOOR LATCH INCORRECT DOOR STRIKER- ALIGNMENT/ADJUSTMENT DOOR FRAME SEAL COATING WORN/DAMAGED DOOR FRAME SEAL(S) WORN/DAMAGED DOOR APERTURE SEAL(S) PAINT WEAR"

CAUSE: THIS MAY BE CAUSED BY A DIFFERENCE BETWEEN THE HOOD AND HOOD FINISHER TOLERANCES CAUSING A CLASH CONDITION.."

CAUSE: THIS MAY BE CAUSED BY POOR PAINT ADHERENCE BETWEEN THE BASE COAT AND CLEAR LACQUER."

INCORRECT SETTING AT MANUFACTURE"

CAUSE: UNDER INVESTIGATION, UPDATED SSM TO REPLACE ONLY AFFECTED PARTS."

ISSUE L405 RANGE ROVER (LONG WHEEL BASE) CUSTOMERS MAY REPORT THAT REAR DOOR WINDOW BLIND IS INOPERABLE, OR THAT IT BOUNCES BACK EITHER FROM THE TOP OF THE WINDOW OR HALFWAY THROUGH TRAVEL. TECHNICIANS MAY ALSO BE INITIALISING THE WINDOW BLIND AT PDI. CAUSE INCORRECT INITIALIZATION PARAMETERS, PDI MANUAL INCORRECT"

CLADDING IS COMING ADRIFT/LOOSE OR A GAP IS EVIDENT.THE ATTACHED FILE SHOWS EXAMPLES. CAUSE UNDER INVESTIGATION"

INVESTIGATION"

OPERATION CAUSE SUPPLIMENTARY INFORMATION FOR TSB."

THIS CAN BE EITHER INTERMITTENT OR PERMANENT FAULT. ACTION AN EXTENSIVE DIAGNOSTIC FLOWCHART IS ATTACHED TO GUIDE THE TECHNICIAN THROUGH DIAGNOSING THE CORRECT SYMPTOM, CAUSE AND RESOLUTION. IT IS IMPORTANT THAT THIS IS FOLLOWED CORRECTLY IN ORDER TO RESOLVE THE CONCERN. ANY RELEVANT DTCS SHOULD BE LOGGED AND REPORTED ON THE WARRANTY REPORT. IF POSSIBLE, ALSO REPORT THE FEEDBACK ID NUMBER AS WELL."

MODEL YEAR RANGE ROVER (L405) VEHICLES FITTED WITH FIXED SIDE STEPS WHERE A 'RATTLE' NOISE MAY BE EVIDENT DUE TO THE BRIGHT FINISH TRIM BECOMING LOOSE."

RANGE ROVER (L405) VEHICLES, FITTED WITH A PANORAMIC ROOF, WHERE THE ROOF OPENING PANEL / BLIND MAY NOT OPEN OR CLOSE WHEN USING THE OVERHEAD CONSOLE BUTTON(S). ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN. UNSOLD VEHICLES SHOULD HAVE THIS PERFORMED AS PART OF THE PRE-DELIVERY INSPECTION (PDI) PROCESS BUT MUST HAVE IT COMPLETED PRIOR TO VEHICLE HANDOVER TO THE CUSTOMER."

MODEL YEAR RANGE ROVER (L405; STANDARD WHEELBASE ONLY) VEHICLES FITTED WITH LAND ROVER VEHICLE ACCESSORIES FIXED SIDE STEPS WHERE A 'RATTLE' NOISE MAY BE EVIDENT DUE TO THE BRIGHT FINISH TRIM BECOMING LOOSE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES, FITTED WITH LAND ROVER VEHICLE ACCESSORIES FIXED SIDE STEPS ONLY, THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN. UNSOLD VEHICLES SHOULD HAVE THIS PERFORMED AS PART OF THE PRE-DELIVERY INSPECTION (PDI) PROCESS BUT MUST HAVE IT COMPLETED PRIOR TO VEHICLE HANDOVER TO THE CUSTOMER."

MODEL YEAR RANGE ROVER (L405) VEHICLES FITTED WITH FIXED SIDE STEPS WHERE A 'RATTLE' NOISE MAY BE EVIDENT DUE TO THE BRIGHT FINISH TRIM BECOMING LOOSE."

MODEL YEAR RANGE ROVER (L405; STANDARD WHEELBASE ONLY) VEHICLES FITTED WITH LAND ROVER VEHICLE ACCESSORIES FIXED SIDE STEPS WHERE A 'RATTLE' NOISE MAY BE EVIDENT DUE TO THE BRIGHT FINISH TRIM BECOMING LOOSE. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."

BECOME PITTED IN APPEARANCE CAUSE PLATING PROCESS OUT OF SPECIFICATION CAUSING BLEMISHES ON THE OUTER SURFACE."

IN POWER MODE 0 (OFF) WITH THE DOORS AND TAILGATE OPEN. IN THIS STATE, THE REAR SEAT FOLD OPERATING TIME IS REDUCED FROM 10 MINUTES TO 3 MINUTES. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES IN THE ABOVE VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."

CAUSE: THIS MAY BE DUE TO RAM AIR CAUSING THE ROOF OPENING PANEL FLIP SEAL TO VIBRATE AGAINST THE VEHICLE ROOF."

CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS."

CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS."

CAUSE: THIS MAY BE CAUSED BY THE SEAL HAVING FAILED TO ADHERE TO THE BODY OF THE SOUND INSULATOR."

OPERATE WHEN USING ALL OTHER DOOR WINDOW CONTROL SWITCHES. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITHIN THE DRIVER'S DOOR WINDOW CONTROL SWITCH PACK."

CAUSE. THIS MAY BE CAUSED BY NOT POSITIONING THE ELECTRONIC TOLL TAG PROPERLY IN THE INFRARED RADIATION REFLECTIVE (IRR) LAYER CUT OUT ON THE WINDSHIELD. .

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This is only a temporary position and will be included in a future update to the publications on TOPIx.

with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)

CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE VARIANT CONFIGURATION LEARN PROCEDURE DURING THE SOFTWARE UPDATE."

ARE UNABLE TO SELECT THE MODEL YEAR AFTER THE VEHICLE IDENTIFICATION NUMBER (VIN) READ. CAUSE: THE CONCERN WAS IDENTIFIED AS A CORRUPTED JAVA COMPONENT. THIS HAS NOW BEEN RESOLVED WITH THE LATEST UPDATE."

software kcompatibility issues.

telephone call the recipient of the call cannot clearly hear the driver of the vehicle.

rear screen left hand & right hand finishers part No's DED50018 & DED500190.

Diakgnostic Software Hardware.

Diakgnostic Software Hardware.

to respond or no functionality at all.

versions.

Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.

Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.

is not available? displayed on the instrument Cluster? due to activation failure.

from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.

Bluetooth the user may experience a connectivity issues.

inoperative

.The concern occurs when updating to phase 4.0 using PATHFINDER 180

Bluetooth the user may experience a connectivity issues.

can no longer provide Navigation destination entry via voice control.

inoperative

.The concern occurs when updating to phase 4.0 using PATHFINDER 180

from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.

Bluetooth the user may experience a connectivity issues.

Bluetooth the user may experience a connectivity issues.

can no longer provide Navigation destination entry via voice control.

from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.

Bluetooth the user may experience a connectivity issues.

left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) there is no response from touch screen and audio output remains distorted. The DTC B14D3-96 may also be stored in the Infotainment Master Controller (IMC) suggesting a radio tuner component internal failure.

The Audio/Video button on touch-screen home page may also be greyed out.

the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.

to respond or no functionality at all.

Controller (ISC, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?Variant Configuration? learn procedure during the software update. Error state 1: Rear screens stuck on Land Rover oval or black with backlight and IMC functional. Error state 2: Front screen showing Land Rover oval screen or black with backlight.

TIME TO SERVICE IS BELOW THE 16,000 MILES (26,000 KM) OR 12 MONTH SERVICE INTERVAL.

IN ADDITION THE CURRENT VEHICLE LOCATION INDICATOR WILL NOT LOCK ONTO THE CORRECT LOCATION ON THE MAP. CAUSE: SOFTWARE ERROR."

CAUSE THERE IS A POTENTIAL THAT THE TOP WINDSCREEN SEAL HAS BECOME DISLODGED OVER TIME CAUSING A WINDNOISE"

DIAGNOSTIC TROUBLE CODES (DTC) ARE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES."

WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER."

'HOOD OPEN' MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER; AND/OR A MISLOCK SOUND IS EMITTED WHEN LOCKING THE VEHICLE. CAUSE: THESE ISSUES MAY BE CAUSED BY A FAULTY HOOD OPEN SWITCH."

WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER. THEY ARE COPY CONTROL COMPACT DISCS (CCCD) RECORDABLE COMPACT DISCS (CD-R) REWRITABLE COMPACT DISCS (CD-RW) ECO DISCS, WHICH ARE VERY THIN, ONLY 0.6MM. PLEASE REFER TO ATTACHMENT FOR EXAMPLES OF DISCS THAT ARE KNOWN TO HAVE CAUSED DAMAGE."

CLUSTER AND THE BLINDSPOT MONITORING DISPLAY IN THE DOOR MIRRORS MAY INTERMITTENTLY APPEAR WHEN NO OBSTACLES ARE PRESENT. CAUSE: THIS MAY BE CAUSED BY A COMPONENT SOFTWARE ALGORITHM ISSUE."

DISPLAYING CORRECTLY ON THE TOUCH SCREEN; AND/OR DISPLAY CORRECTLY FOR THE FIRST FEW TRACKS ON THE INSTRUMENT CLUSTER, BUT STOPS INCREMENTING THE CD TRACK NUMBER AS THE CD IS PLAYED THIS ISSUE OCCURS MAINLY WHEN MORE THAN ONE (1) VIRTUAL CD IS LOADED. CAUSE: THIS MAY BE CAUSED BY INCORRECT CALIBRATION OF THE INSTRUMENT CLUSTER"

COMPLAINTS OF BLUE SCREEN AND DUE TO CAMERAS BEING REPLACED WHEN THEY ARE NOT FAULTY. ACTION SHOULD YOU HAVE A VEHICLE EXHIBITING THIS CONDITION PLEASE REFER TO THE FOLLOWING REPAIR GUIDE LINES. SEE ATTACHMENTS FOR VISUAL AID."

DISPLAYING CORRECTLY ON THE TOUCH SCREEN; AND/OR DISPLAY CORRECTLY FOR THE FIRST FEW TRACKS ON THE INSTRUMENT CLUSTER, BUT STOPS INCREMENTING THE CD TRACK NUMBER AS THE CD IS PLAYED THIS ISSUE OCCURS MAINLY WHEN MORE THAN ONE (1) VIRTUAL CD IS LOADED. CAUSE: THIS MAY BE CAUSED BY INCORRECT CALIBRATION OF THE INSTRUMENT CLUSTER"

SITUATION: ON VEHICLES FITTED WITH THE SURROUND CAMERA SYSTEM ONLY, ONE OR MORE OF THE SURROUND CAMERA IMAGES MAY NOT APPEAR ON THE TOUCH SCREEN (TS) WHEN SELECTED. THE CONCERN MAY APPEAR AS A BLUE SCREEN CAMERA IMAGE FOR THE AFFECTED CAMERA. CAUSE: THIS MAY BE CAUSED BY MOISTURE INGRESS IN THE CAMERA."

IN-VEHICLE CALL INITIATOR EXPERIENCES CLEAR RECEPTION. CAUSE: THIS MAY BE CAUSED BY EQUALIZER FILE PARAMETERS BEING INCORRECTLY SET WITHIN THE AUDIO FRONT CONTROL"

CAUSE: SOFTWARE COMPATIBILITY ISSUES"

CAUSE: SOFTWARE COMPATIBILITY ISSUES ACTION: IF A CUSTOMER REPORTS THE CONCERN DETAILED ABOVE AN HLDF SOFTWARE UPDATE WILL BE REQUIRED USING SDD. TO COMPLETE THE UPDATE FOLLOW THE INSTRUCTIONS BELOW:-"

IT HAS BEEN SWITCHED OFF BY THE USER ACTION :- IF INVESTIGATING A CUSTOMER COMPLAINT OF NO GRIDLINES ON THE GRAPHICAL DISPLAY, THEN PLEASE FOLLOW THE INSTRUCTIONS DESCRIBED IN THE ATTACHMENT OR THE VEHICLE HANDBOOK."

CAUSE: SOFTWARE COMPATIBILITY ISSUES"

'HOOD OPEN' MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER; AND/OR A MISLOCK SOUND IS EMITTED WHEN LOCKING THE VEHICLE. CAUSE: THESE ISSUES MAY BE CAUSED BY A FAULTY HOOD OPEN SWITCH."

CAUSE: THIS MAY BE CAUSED BY A MOULDING DEFECT IN THE RADIATOR, CAUSING A LEAK FROM THE TOP LEFT END OF THE RADIATOR."

CAUSE: INCORRECT DIAGNOSIS."

ISSUE: A CUSTOMER MAY REPORT THAT WHEN USING THE INFOTAINMENT SYSTEM TO MAKE A TELEPHONE CALL THE RECIPIENT OF THE CALL CANNOT CLEARLY HEAR THE DRIVER OF THE VEHICLE. CAUSE: OVERHEAD CONSOLE MICROPHONE NOT CORRECTLY LOCATED IN RECESS."

CAUSE: SUPPLIER QUALITY ISSUE - RADIATOR IS FOUND TO BE LEAKING FROM THE INLET (TOP) TANK LEFT HAND END CLENCH (SEE ATTACHED PICTURE FOR REFERENCE)"

REQUESTS DO RESPOND WHEN SELECTED (AN AUDIBLE SOUND FROM THE SOFT KEYS CAN BE HEARD) BUT WITHOUT THE BACKLIGHT. THE AUDIO SYSTEM WILL REMAIN FUNCTIONAL. CAUSE: COMPATIBILITY OF SOFTWARE TIMING ISSUES IN PREVIOUS SOFTWARE LEVELS."

PLAYBACK.

instrument cluster.

and/or has a poor finish.

heard from the front brakes during low-speed driving forward/backward, the 'squeal' can be heard also during moderate brake pedal application at low speeds, until the vehicle comes to a stop. The 'squeal' noise may resonate at frequencies of around 7kHz and 8kHZ.

housing.

and/or has a poor finish.

the following DTC stored within the Anti-Lock Braking System (ABS) module. U0001-82 High Speed CAN Communication Bus - Alive/sequence counter incorrect / not updated

vehicle speeds.

and/or has a poor finish.

the following DTC stored within the Anti-Lock Braking System (ABS) module. U0001-82 High Speed CAN Communication Bus - Alive/sequence counter incorrect / not updated

speeds.

heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.

EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.

EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.

and/or has a poor finish.

noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.

the following DTC stored within the Anti-Lock Braking System (ABS) module. U0001-82 High Speed CAN Communication Bus - Alive/sequence counter incorrect / not updated.

vehicles may observe noises from the braking system. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action.

may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.

NOISE MAY BE HEARD FROM THE FRONT BRAKES DURING LOW-SPEED, LIGHT-TO-MODERATE BRAKE PEDAL APPLICATION, UNTIL THE VEHICLE COMES TO A STOP."

POOR FINISH.

POOR FINISH.

FRONT LEFT AND/OR RIGHT SUSPENSION REAR LOWER ARM MAY CONTACT THE SUB-FRAME UNDER HEAVY BRAKING/ACCELERATION"

CAUSE BRAKE LIGHT SWITCH / BRAKE PEDAL SHIM INTERACTION. NOTE: NOT ALL VEHICLES WILL BE FITTED WITH BRAKE PEDAL SHIM."

NOISE MAY BE HEARD FROM THE FRONT BRAKES DURING LOW-SPEED, LIGHT-TO-MODERATE BRAKE PEDAL APPLICATION, UNTIL THE VEHICLE COMES TO A STOP. CAUSE: THIS MAY BE CAUSED BY FRONT BRAKE PAD RESONANCE."

CAUSE: A LACK OF GREASING DURING PAD REPLACEMENT OR BRAKE USAGE CHARACTERISTIC."

CAUSE: THIS MAY BE CAUSED BY ICE BUILD UP BETWEEN THE FOAM SURFACES AND THE HOOD CAUSING PENETRATION INTO THE FOAM."

DURING LIGHT BRAKING AT LOW SPEEDS. CAUSE: THIS MAY BE CAUSED BY THE SHAPE OF THE REAR BRAKE PAD ALLOWING IT TO RESONATE AND CAUSE A 'SQUEAL' NOISE."

ISSUE SQUEAK NOISE WHEN BRAKE PEDAL IS OPERATED. CAUSE BRAKE LIGHT SWITCH / BRAKE PEDAL SHIM INTERACTION. NOTE: NOT ALL VEHICLES WILL BE FITTED WITH BRAKE PEDAL SHIM."

ISSUE: DIAGNOSTIC TROUBLE CODES (DTCS) STORED IN THE ANTI-LOCK BRAKING SYSTEM (ABS) MODULE RELATING TO AN ERROR STATE WITH A WHEEL SPEED SENSOR ONLY. CAUSE: CURRENTLY UNDER ANALYSIS."

VEHICLES FITTED WITH HIGH PERFORMANCE/BREMBO BRAKES, POST 10 MODEL YEAR ONLY. RANGE ROVER SPORT AA215623 TO CA738069. RANGE ROVER AA302697 TO CA373799. VEHICLES AFTER THE END VIN NUMBERS QUOTED ABOVE WILL HAVE THE NEW PINS FITTED AS STANDARD. CAUSE: GALVANIC CORROSION OF THE RETAINING PINS. THE PINS NOW HAVE A NEW PLATING WHICH IS MORE RESISTANT TO CORROSION."

CAUSE: THIS MAY BE CAUSED BY MOVEMENT IN FRONT LOWER SUSPENSION ARM HYDRAULIC BUSH."

DURING LOW-SPEED, LIGHT TO MODERATE BRAKING, UNTIL THE VEHICLES COMES TO A STOP. CAUSE: THIS MAY BE CAUSED BY FRONT BRAKE PAD RESONANCE."

DURING LOW-SPEED, LIGHT TO MODERATE BRAKING, UNTIL THE VEHICLES COMES TO A STOP. CAUSE: THIS MAY BE CAUSED BY FRONT BRAKE PAD RESONANCE."

DURING LOW-SPEED, LIGHT TO MODERATE BRAKING, UNTIL THE VEHICLES COMES TO A STOP. CAUSE: THIS MAY BE CAUSED BY FRONT BRAKE PAD RESONANCE."

The noise is most prominent while accelerating/decelerating and when turning the steering wheel, such as when performing a U-turn and applying the throttle.

The noise is most prominent while accelerating/decelerating and when turning the steering wheel, such as when performing a U-turn and applying the throttle.

situations.

The 'clonk' will be most prominent while accelerating/decelerating and when turning the steering wheel. In particular the noise may be more noticeable when performing a U-turn and applying the throttle.

steering at low vehicle speeds, such as turning left or right at an intersection.

The areas around the stitching and spokes, or the lower half of the steering wheel, may appear cooler than the rest of the wheel. The heated steering wheel is otherwise operating correctly, and no DTCs are stored.

BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK.

STEERING AT LOW VEHICLE SPEEDS, SUCH AS TURNING LEFT OR RIGHT AT AN INTERSECTION.

BE FOUND WITHIN THE POWER STEERING FLUID SYSTEM WHICH COULD LEAD TO SYSTEM CONTAMINATION AND A DETERIORATION IN SYSTEM PERFORMANCE. CAUSE: INTERNAL DEBRIS FROM A SUSPECTED COMPONENT MALFUNCTION MAY RESULT IN THE POWER STEERING FLUID BECOMING CONTAMINATED."

CAUSE: UNDER INVESTIGATION"

THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS SYMPTOMS WHEN THE APPLE DEVICE IS CONNECTED TO THE CAR SYSTEM AND A CALL IS RECEIVED THERE IS NO OPTION TO ANSWER OR REJECT THE INCOMING CALL ON THE SYSTEM. THE STEERING WHEEL CONTROLS ALSO HAVE NO EFFECT. THE TOUCH SCREEN CONTINUES TO DISPLAY THE PHONE SCREEN. THE POP-UP SCREEN TO ANSWER OR REJECT THE CALL IS NOT SHOWN."

CAUSE: MISALIGNED BEARING LEADING TO CONTACT BETWEEN THE STEERING SHAFT AND RUBBER BULKHEAD SEAL."

FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME."

CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING.

up, down, in any gear, neutral, Park or has erratic or intermittent operation.

exhibit intermittent operation, causing one or more of the following issues: ? Audio volume does not adjust (up and/or down)? Radio 'seek' buttons do not operate ? Volume control buttons cause the radio station to change ? InControl system slow to operate (blank screen followed by the 'Land Rover' logo) ? Transmission paddle shifters do not operate ? Diagnostic Trouble Codes (DTC) U2013-02 and/or B1D21-13 stored

UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE IS RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PROPERLY.

THE NOISE MAY ALSO BE DESCRIBED AS SIMILAR TO A BRAKE RUBBING OR WHEEL BEARING NOISE AND CAN BE VARIABLE FROM VEHICLE TO VEHICLE. THE ISSUE CAN OCCUR AT DIFFERENT SPEEDS/GEARS AND IN STEADY STATE DRIVING CONDITIONS UP TO 50/60MPH (80/100KM/H). THE NOISE IN MOST CASES IS MORE PROMINENT IN SECOND GEAR COAST DOWN, PARTICULARLY AROUND 12MPH (20KM/H). TO CONFIRM THE TRANSFER CASE IS THE ROOT CAUSE, THE NOISE CAN LISTENED TO USING A CHASSIS EAR FIXED TO FRONT DIFFERENTIAL RIGHT-HAND MOUNT. CAUSE: THIS MAY BE CAUSED BY A CHORDAL VIBRATION OF THE TRANSFER CASE CHAIN ON COAST/OVERRUN."

CRUISE CONTROL) AND TRANSMISSION PADDLE SWITCHES MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE (LIST NOT EXHAUSTIVE) OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02 'SWITCH PACK, GENERAL SIGNAL FAILURE' IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13 'REMOTE CONTROL SWITCH CIRCUIT OPEN' IS STORED IN THE TOUCH SCREEN MEMORY TRANSMISSION PADDLE SWITCHES INOPERATIVE OR INTERMITTENT FUNCTIONALITY CRUISE CONTROL INOPERATIVE"

7TH/8TH GEAR AT VEHICLE SPEEDS ABOVE 100KPH/62MPH WHILE ON OVERRUN AND/OR LIGHT THROTTLE. CAUSE: THIS MAY BE CAUSED BY 'FORCING' (ECCENTRICITY BETWEEN THE DRIVESHAFT AND DIFFERENTIAL AT THE COUPLING) FROM THE FRONT AND/OR REAR DRIVELINE."

7TH/8TH GEAR AT VEHICLE SPEEDS ABOVE 100KPH/62MPH WHILE ON OVERRUN AND/OR LIGHT THROTTLE. CAUSE: THIS MAY BE CAUSED BY 'FORCING' (ECCENTRICITY BETWEEN THE DRIVESHAFT AND DIFFERENTIAL AT THE COUPLING) FROM THE FRONT AND/OR REAR DRIVELINE."

THERE MAY BE NO FAULT CODES OR WARNING LIGHTS PRESENT. CAUSE: SIDE IMPACT TO THE VEHICLE WHEELS."

CAUSE: THIS MAY BE CAUSED BY A CRACKED TRANSMISSION HEAT SHIELD MOUNTING BRACKET."

DTC P1707-72 IS FOUND TO BE STORED IN THE TCM (TRANSMISSION CONTROL MODULE). CAUSE: EPRL (EMERGENCY PARK RELEASE LEVER) NOT LOCKED DOWN FROM PDI."

THERE MAY BE NO FAULT CODES OR WARNING LIGHTS PRESENT. CAUSE: SIDE IMPACT TO THE VEHICLE WHEELS."

FOUND TO BE EVIDENT FROM THE LEFT HAND FRONT CORNER OF THE VEHICLE. THE NOISE CAN ALSO BE DESCRIBED AS SIMILAR TO A BRAKE RUBBING OR WHEEL BEARING NOISE AND CAN BE VARIABLE FROM VEHICLE TO VEHICLE. THE ISSUE CAN OCCUR AT DIFFERENT SPEEDS/GEARS AND IN STEADY STATE DRIVING CONDITIONS UP TO 50/60MPH (80/100KM/H), HOWEVER THE NOISE IN MOST CASES IS MORE PROMINENT IN 2ND GEAR COAST DOWN PARTICULARLY AROUND 12MPH (20KM/H). TO CONFIRM, THE NOISE CAN LISTENED TO USING CHASSIS EAR FIXED TO FRONT DIFFERENTIAL RH MOUNT. CAUSE: CHORDAL VIBRATION OF THE TRANSFER CASE CHAIN ON COAST/OVERRUN. FITMENT OF THE FRONT DIFFERENTIAL SUPPORT BRACKET MAY ELIMINATE THE NOISE WITHOUT THE NEED TO REPLACE THE COMPLETE TRANSFER BOX ASSEMBLY"

A VIBRATION IS FOUND TO BE EVIDENT FROM THE LEFT HAND FRONT CORNER OF THE VEHICLE. THE NOISE CAN ALSO BE DESCRIBED AS SIMILAR TO A BRAKE RUBBING OR WHEEL BEARING NOISE AND CAN BE VARIABLE FROM VEHICLE TO VEHICLE. THE ISSUE CAN OCCUR AT DIFFERENT SPEEDS/GEARS AND IN STEADY STATE DRIVING CONDITIONS UP TO 50/60MPH (80/100KM/H), HOWEVER THE NOISE IN MOST CASES IS MORE PROMINENT IN 2 GEAR COAST DOWN PARTICULARLY AROUND 12MPH (20KM/H). TO CONFIRM, THE NOISE CAN LISTENED TO USING CHASSIS EAR FIXED TO FRONT DIFFERENTIAL RH MOUNT ACTION: FIT FRONT DIFFERENTIAL SUPPORT BRACKET, REFER TO ATTACHED DOCUMENT FOR FURTHER INFORMATION."

TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS CONFIRMED BY DTC P176B - 71 (TRANSMISSION RANGE SELECTOR UP AND DOWN POSITION CONTROL ERROR) CAUSE: POTENTIAL OF A MIXED STOCK CONDITION"

THE NOISE MAY ALSO BE DESCRIBED AS SIMILAR TO A BRAKE RUBBING OR WHEEL BEARING NOISE AND CAN BE VARIABLE FROM VEHICLE TO VEHICLE. THE ISSUE CAN OCCUR AT DIFFERENT SPEEDS/GEARS AND IN STEADY STATE DRIVING CONDITIONS UP TO 50/60MPH (80/100KM/H). THE NOISE IN MOST CASES IS MORE PROMINENT IN SECOND GEAR COAST DOWN, PARTICULARLY AROUND 12MPH (20KM/H). TO CONFIRM THE TRANSFER CASE IS THE ROOT CAUSE, THE NOISE CAN LISTENED TO USING A CHASSIS EAR FIXED TO FRONT DIFFERENTIAL RIGHT-HAND MOUNT. CAUSE: THIS MAY BE CAUSED BY A CHORDAL VIBRATION OF THE TRANSFER CASE CHAIN ON COAST/OVERRUN."

CONCERN WITH GEAR SHIFT MODULE

Dynamic response pipes can contact the deployable side sktep bracket. This coindition can give a knowcking noise when the vehicle is in service.

Dynamic response pipes can contact the deployable side sktep bracket. This coindition can give a knowcking noise when the vehicle is in service.

The customer may experience an intermittent fault resulting in the air suspension warning lamp being illuminated. Fault code fault code C1A36-01 may also be present.

The customer may experience an intermittent fault resulting in the air suspension warning lamp being illuminated. Fault code fault code C1A36-01 may also be present.

The customer may experience an intermittent fault resulting in the air suspension warning lamp being illuminated. Fault code fault code C1A36-01 may also be present.

On investigation the front Air Spring is found to be misaligned and damaged.

the manufacturing process whereby some components may not have been fully assembled during certain build periods. It is possible that a number of components manufactured during this build period may have been sent to Neovia for use in Service as JLR approved replacement parts. Components supplied for volume production at JLR manufacturing plants are not affected by this issue.

CAUSE: THIS MAY BE CAUSED BY METAL-TO-METAL CONTACT BETWEEN THE SEAT SUSPENSION MAT HOOKS AND THE SEAT FRAME AND MAY BE VERIFIED BY VISUAL INSPECTION OF SEAT SUPPORT MAT LOCATION HOLE WEAR."

REPORT A NOISE OR A VEHICLE LEAN ERROR STATE. ON INVESTIGATION THE FRONT AIR SPRING IS FOUND TO BE MISALIGNED AND DAMAGED. SEE ATTACHED PHOTO CAUSE(S): INFLATION OF AIR SUSPENSION AIR SPRINGS WITH THE VEHICLE ON THE GROUND (NOT ON A WHEEL FREE LIFT) CAN CAUSE MISALIGNMENT AND CREASING OF THE AIR BAG. THE INFLATION PRESSURES ACTING ON THE CREASED AIR BAG CAN CAUSE PERMANENT DAMAGE."

REPORT A NOISE OR A VEHICLE LEAN ERROR STATE. ON INVESTIGATION THE FRONT AIR SPRING IS FOUND TO BE MISALIGNED AND DAMAGED. SEE ATTACHED PHOTO CAUSE(S): INFLATION OF AIR SUSPENSION AIR SPRINGS WITH THE VEHICLE ON THE GROUND (NOT ON A WHEEL FREE LIFT) CAN CAUSE MISALIGNMENT AND CREASING OF THE AIR BAG. THE INFLATION PRESSURES ACTING ON THE CREASED AIR BAG CAN CAUSE PERMANENT DAMAGE"

CAUSE THE CLOCK SPRING CONNECTORS HAVE NOT BEEN LATCHED CORRECTLY. SEE ATTACHMENT"

THE AIR SUSPENSION SYSTEM DOES NOT RESPOND WHEN OPERATING THE AIR SUSPENSION SWITCHPACK AND THE MESSAGE 'AIR SUSPENSION INACTIVE' MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. UPON FURTHER INVESTIGATION, DIAGNOSTIC TROUBLE CODE (DTC) U210A-16 MAY ALSO BE STORED."

SUSPENSION SWITCHPACK AND THE MESSAGE 'AIR SUSPENSION INACTIVE' MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. UPON FURTHER INVESTIGATION, DIAGNOSTIC TROUBLE CODE (DTC) U210A-16 MAY ALSO BE STORED. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."

be damaged.

(blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15C or lower) ambient temperatures; ? Poor cooling performance of the Air Conditioning (A/C) system; and/or ? Warm, damp or musty smells coming from the vents.

OR REAR CLIMATE FANS ARE ON A HIGH SETTING. ALSO, AN INTERMITTENT TAPPING/ RATTLE MAYBE HEARD.

CAUSE: THIS MAY BE CAUSED BY PARAMETERS WITHIN THE CLIMATE CONTROL SYSTEM NOT OPERATING EFFICIENTLY."

VINS LISTED IN THE TSB LTB00590V6: (OR WHERE THIS HAS ALREADY BEING CARRIED OUT) ASSURED VINS = RANGE ROVER 140400 &RANGE ROVER SPORT 321100"

CAUSE: THIS MAY BE CAUSED BY THE CLIMATE CONTROL SYSTEM DRAIN TUBE BEING INCORRECTLY LOCATED IN FOOTWELL."

CAUSE: THIS MAY BE CAUSED BY THE CLIMATE CONTROL SYSTEM DRAIN TUBE BEING INCORRECTLY LOCATED IN FOOTWELL."

Upon further inspection the exhaust system rear heat shield is found to be cracked.

displaying less fuel than what is actually in the fuel tank [gauge reading when the fuel tank is full]).

Upon further inspection the exhaust system rear heat shield is found to be cracked.

displaying less fuel than what is actually in the fuel tank [gauge reading when the fuel tank is full]).

DISPLAYING LESS FUEL THAN WHAT IS ACTUALLY IN THE FUEL TANK [GAUGE READING WHEN THE FUEL TANK IS FULL])."

A NUMBER OF POSSIBLE CAUSES FOR FUEL FILLING DIFFICULTIES. PLEASE REFER TO TOPIX WORKSHOP MANUAL SECTION '303-13: EVAPORATIVE EMISSIONS, DIAGNOSIS AND TESTING' IN THE FIRST INSTANCE FOR ADVICE ON SYSTEM CHECKS."

AND MATERIALS ACROSS THE VEHICLE INTERIOR THAT HAVE MADE CONTACT WITH THE ICP AND OR ROTARY DIALS."

CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE FRONT EVAPORATOR CORE."

CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE FRONT EVAPORATOR CORE."

We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR (L405), RRS (L494), Discovery (L462), and Velar (L560).

CAUSE: THIS IS EITHER CAUSED BY THE SHIPPING PROCESS AND SHOULD BE CLAIMED THROUGH TRANSPORT / DISTRIBUTION OR IT IS CAUSED DURING JLR MANUFACTURING PROCESSES AND SHOULD BE CLAIMED AS PER WARRANTY POLICY."

CAUSE: WHEEL AND TYRE ASSEMBLIES OUT OF BALANCE DUE TO WATER INSIDE THE WHEEL AND TYRE ASSEMBLIES. SEE ATTACHMENT FOR EXAMPLE."

Reports that the vehicle interior time clock appears to have lost time (usually around 20 minutes) following a Pre Delivery Inspection (PDI) or a service visit.

Please refer to the following publications on TOPIx for the latest details. Land Rover SSM #73635

Upon further inspection no faults are found with the returned roll bars.

Upon further inspection no faults are found with the returned roll bars.

Upon further inspection no faults are found with the returned roll bars.

Upon further inspection no faults are found with the returned roll bars.

be ?No Fault Found? during part return analysis.

point.

This can cause the alarm to trigger or the vehicle to not lock.

When interrogated with diagnostic equipment the following fault codes may be present: C1A20-64, C1131-92

Instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrument pack. This occurs when the vehicle lowers much more slowly than expected.

Instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrument pack. This occurs when the vehicle lowers much more slowly than expected.

Instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrument pack. This occurs when the vehicle lowers much more slowly than expected.

CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS. IMPORTANT: OWNERS HANDBOOK SPECIFIES TO CLEAN WITH A LIGHTLY MOISTENED CLOTH AND DO NOT USE CHEMICAL AGENTS OR DOMESTIC CLEANERS ACTION WHERE A CUSTOMER CONCERN IS REPORTED, PLEASE ORDER THE LENS KIT FOR THE RELEVANT MODEL"

CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE PERFORMANCE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES."