2020 Land Rover Range Rover Velar TSBs
396 Technical Service Bulletins across 17 categories
Categories
Engine
112 bulletinsMalfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine...
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off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine...
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off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine...
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off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
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Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Engine Will Crank, No Start When At Operating Temperature
Engine Will Crank, No Start When At Operating Temperature
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
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Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Low engine coolant lamp warning on instrument panel and/or coolant leak.
Low coolant light on or smell of coolant from engine area.
The engine cooling pump has a visible coolant leak.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
Low coolant light on or smell of coolant from engine area.
Low coolant light on or smell of coolant from engine area.
Malfunction Indicator Lamp (MIL) on while driving.
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Misfire, running rough condition.
On certain 2017 model year to 2020 model year Land Rover and Range Rover vehicles the Malfunction Indicator Lamp (MIL)...
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may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM) .
Lack of power, MIL light on, rough idle
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
Customer reports lack of power and/or check engine light on.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
Engine Noise
ENGINE PRIMARY BELT SHREDDING
Customer reports coolant level low message on dash or a coolant leak.
3.0L AJ126 Misfire on New Replacement or REMAN units.
Amber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present
P6 Engine Primary belt shredding - MHEV only
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
ENGINE MISFIRE
Customer reports, Engine Light is on and engine running rough.
Customer reports, Engine Light is on and poor cabin heating.
Oil Leak Transmission Oil Cooler Pipes
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
Customer reports coolant level low message on dash or a coolant leak.
Customer reports coolant level low message on dash or a coolant leak.
Customer reports that low coolant lamp on, coolant leak.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
Coolant warning light and/or coolant leaking from vehicle.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
Coolant warning light and/or coolant leaking from vehicle.
Front Suspension Knocking Noise
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight...
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ahead on rough roads.
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight...
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ahead on rough roads.
Front Suspension Knocking Noise
Front Suspension Knocking Noise
Customer symptom of idle speed instability, RPM higher than expected, or check engine light illuminated.
INGENIUM I6 3.0L Petrol - PCV Cover Valve Poor Idle
Front Suspension Knocking Noise - Front upper Control Arm
Seat Power Height Adjustment Motor Inoperative
Seat Power Fore/Aft Motor Inoperative
Seat Recliner Motor Inoperative
Timing chain replacement VVT Service Part Incorrectly Boxed
Customer States engine runs rough with MIL illuminated.
Customer states check engine light is illuminated.
Check Engine MIL is illuminated.
Check Engine MIL is illuminated.
Check Engine MIL
Check Engine MIL
Rattle From Engine Bay
There is a restricted performance message in the instrument pack and a Check Engine MIL.
There is a noise coming from the engine bay.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable valve timing (VVT) solenoids on both intake an exhaust.
The engine is running rough.
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There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
There is a rattle noise coming from the engine bay.
VARIABLE CAMSHAFT TIMING (VCT) SOLENOIDS
Variable Camshaft Timing (VCT) Solenoids
A vibration may be felt in the passenger compartment when starting the engine or when stationary with the engine at...
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idle.
There is a restricted performance message in the instrument pack and a Check Engine MIL.
Variable Camshaft Timing (VCT) Solenoids
The engine fan runs excessively.
The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button.
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There is a flashing D in the instrument cluster.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable valve timing (VVT) solenoids on both intake an exhaust.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which...
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may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
The Check Engine MIL is on.
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The engine is shaking.
There is a noise from the engine.
RE-LAUNCHED CAMPAIGNS N451 & H291 AJ20P ENGINE COOLANT PUMP OPERATION
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which...
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may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which...
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may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
There is a noise from the engine.
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which...
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may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
There is a loud noise from the front of the vehicle.
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The Check Engine MIL is on.
The Check Engine MIL is on.
There is a noise from the engine.
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The charge warning lamp is on.
The Check Engine MIL is on.
InControl Remote App does not update vehicle location or show correct vehicle status.
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Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
The Check Engine MIL is on.
Engine MIL on.
The Check Engine MIL is on.
Intermittent blower motor operation
The Check Engine MIL is on.
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DTC P2402-00 is stored in the PCM.
The Check Engine MIL is on There is a noise from the engine
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check...
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Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
The tire valve stem is broken or cracked.
A vibration may be felt in the passenger compartment when starting the engine or when stationary with the engine at...
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idle.
Other
66 bulletinsSmart Key Deactivated message on instrument cluster and unable to start their vehicle
After vehicle off, the fan continues to run at high speeds.
MIL on Instrument cluster.
Vehicle cranks, but does not run when at operating temperature
AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM
The wiper blades streak, smear, judder or squeak during operation
PDC Park distance control no volume
PDC Park distance control no volume
Lack of power, MIL on.
Vehicle Will Not Charge
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...
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Emergency Call being activated.
A customer may report that there is a clicking type noise coming from the front seat base while driving.
Customers will be reporting a squeaking noise inside the cabin.
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE
Driveline Noise or Vibration
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
ACCESSORY DASHBOARD CAMERA INOPERATIVE
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
SOS limited availability / SOS Not available
Seat Mounted Seat Switches Not Working
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Seat Mounted Seat Switches Not Working
Seat mounted seat switches - Seats not moving
Seat mounted seat switches - Seats not moving
REDUCED OR LACK OF POWER ASSIST AT START UP
Connectivity functions are no longer working.
Key remote functions and/or passive entry stopped working.
The vehicle does not Eco Stop.
The vehicle does not Eco Stop.
Smart key inoperative
Smart key inoperative
Pivi IP27.1 (OS 2.0.6)
TCU v19.2
Pivi IP27.2 (OS 2.0.6)
TCU v19.2
A boom noise may be heard in the passenger compartment when the vehicle is in motion.
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
Front Power Seat Switch Malfunction
A-Post Finisher (Outer) Discolored
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where ...
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water ingress may be evident through the right A-pillar/headliner area.
The low coolant warning is on in the car.
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There is a leak under the front of the car.
There is a noise from the front of the car.
The low coolant warning is on in the car.
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There is a leak under the front of the car.
There is a noise on turns.
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There is a judder from the vehicle.
There is a leak from the vehicle.
The vehicle will not start.
VIBRATION IN PASSENGER COMPARTMENT WHEN STARTING OR IDLING
Web Browser functionality is not available.
Voice control is not able to locate destination entry.
SOTA download does not complete first time through
Customer is able to unlock and lock the vehicle but not able to start vehicle
Customer is able to unlock and lock the vehicle but not able to start vehicle
TCU_3 Programming failures
Incorrect DEF Quality & No Restarts in XXX Miles on the IPC
Customer states the vehicle will not start
TCU_3 Programming failures
TCU_3 Programming failures
Incorrect DEF Quality & No Restarts in XXX Miles on the IPC
Infotainment
60 bulletinsUnable to select Navigation when pressing the navigation Tile on theTouchscreen.
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year...
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from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
Infotainment Master Controller (IMC) Extended Warranty
Infotainment Master Controller (IMC) Extended Warranty
MHEV DCDC Internal Failure With Warning Message Displayed On The Instrument Panel
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may...
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provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...
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Parking app are inoperative.
Coolant Low warning displayed in the Instrument Cluster
A Coolant Level Low message may be displayed on the Instrument Panel Cluster(IPC) and/or a fluid leak is visible under...
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the vehicle.
SOS Limited Availability or SOS Not available warning message displayed
Navigation voice guidance no longer operational after latest NGI update
Voice guidance concerns when using Apple CarPlay.
Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...
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Waze.
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Washer Fluid Low Message Displayed
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance is not working with Apple CarPlay
Infotainment Updates
Washer Fluid Low Message Displayed When Washer Bottle Full
Update Apple Carplay Navigation Voice Guidance Not Heard
Infotainment Updates
Navigation Voice Control does not function
A 'Coolant Level Low' message may be displayed on the Instrument Panel Cluster (IPC)and/or a fluid leak is visible under...
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the vehicle.
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio...
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popping noise iOS13 Bluetooth improvements Additional improvements
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB),...
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specifically relating to reports of the touchscreen displaying Radio not available from vehicle start-up and continues for the entire drive.
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
XM radio is inop.
XM radio is inop.
Popping sound or crackling noise from the audio system while in use.
Pop Noise From Audio Output
Customer states there is no audio output from the speakers on all sources.
Customer complaint in regards to Infotainment system.
Popping sound or crackling noise from the audio system while in use.
Customer may state there is no audio present or volume control.
Customer may state there is no audio present or volume control.
Customer may state there is a pop noise or crackle when playing the audio.
Customer states there is no audio output from the speakers on all sources
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Customer states there is no audio output from the speakers on all sources.
Popping sound or crackling noise from the audio system while in use.
Customer states there is no audio output from the speakers on all sources.
Popping sound or crackling noise from the audio system while in use.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a 2500 status.
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
Electrical
57 bulletinsPowertrain Control Module (PCM) Software Update
Exhaust System Oxygen (O2) Sensors - Extended Warranty
Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence indicating how...
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the harness has faulted is provided in claims.
Body Control Module (BCM) does not fully meet US importation requirements.
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The BCM requires replacement with a new component which fully meets the US importation requirements.
12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
Coolant fan may continue running at high speed after ignition shut-off
A battery warning light on and or electrical system failure message is displayed on instrument cluster.
Powertrain Control Module (PCM) Software Update
Body Control Module (BCM) does not fully meet US importation requirements.
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The BCM requires replacement with a new component which fully meets the US importation requirements.
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
Powertrain Control Module (PCM) Software Update
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
Body Control Module (BCM) does not fully meet US importation requirements.
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The BCM requires replacement with a new component which fully meets the US importation requirements.
Electrical system warning light will be on the instrument cluster.
Leaking windshield that caused the water ingress on the electrical component.
Powertrain Control Module (PCM) Software Update
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
BCM replacement with a new component which fully meets the US importation requirements.
POWERTRAIN CONTROL MODULE SOFTWARE UPDATE
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
The BCM requires replacement with a new component which fully meets the US importation requirements.
Body Control Module (BCM) does not fully meet US importation requirements.
Fuel Pump Driver Module Inoperative
Powertrain Control Module (PCM) Software Update
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
Startup battery keeps draining / Vehicle will not start
Battery low warning displayed on instrument cluster and/or no-start
Battery low warning displayed on instrument cluster and/or no-start.
Customer reports of 12V battery issues.
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These range from battery low warning displayed to no-start.
A customer will complain about a noise / low battery light/ low coolant light and or overheating
Chassis Control Module (CHCM) Suspension Warning on Cluster
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...
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sitting.
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice...
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guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
BECM offline after programming.
Head Lamp Module DTCs - A customer may report a lamp fault displays on the message center.
Interactive Control Display Module (ICDM) - Purple Line Flickering
Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running...
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continuously
When attempting to complete the Replace ECU application for the Occupant Classification System Module (OCS) the application fails.
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The error message The following error was encountered: is displayed to the user.
The Interactive Control Display Module (ICDM) may not be operating as expected.
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A purple line can be seen flickering on the lower edge of the ICDM.
Existing handbooks state incorrect battery and or vehicle warranty coverages.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the...
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warranty period for certain items in the Owner's Handbook may be incorrect. The 12V startup battery warranty period for all listed vehicle lines and the bumper-to-bumper warranty period for Discovery and Range Rover Velar (only) may not contain the correct details. The correct warranty period is 4 years or 50,000 miles (whichever occurs first) for both items.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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experience a quiescent drain on the startup battery due to the Instrument Panel Cluster Control Module (IPC) remaining active.
The Interactive Control Display Module (ICDM) may not be operating as expected, and may be blank or flickering.
Not able to start vehicle due to dead battery after a state mandated inspection test.
Customer reports that the vehicle will not start or has a low battery warning on the cluster.
Quiescent battery drain due to TCU module.
A customer may report that one or more of the capacitive buttons on the lower Interactive Control Display Module (ICDM)...
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are activating involuntarily when not selected. Affecting InControl Touch Pro Duo infotainment systems only.
Body & Paint
21 bulletinsFront / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the front or rear door latch does not operate as expected.
A customer may report that the front or rear door latch does not operate as expected.
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
Floor Ground Stud Corrosion
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
A customer may report that the rear tailgate is not opening from one of the different switch sources or the tailgate...
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releases but, does not fully open, it just opens slightly.
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
Exterior A-Pillar Trim Discoloration / Fading
A customer may report that the roof opening panel or the roof blind does not operate with the one touch feature.
Customers report the panoramic roof glass opening panel / sunblind has lost its one-touch operation.
A creak noise may be evident from the center of the instrument panel.
A customer may report that the A-Pillar trim is discolored or faded.
ROOF WATER INGRESS SUNBLIND APERTURE SEAL
Potential water corrosion in junction box may cause a no start condition
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when...
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a door is opened/ closed.
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when...
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a door is opened/ closed.
Hybrid & EV
17 bulletinsThere is a concern with the 48Volt charging system(DC/DC) with the vehicle.
There is a concern/fault with the 48Volt MHEV system.
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
MHEV DCDC internal failure with warning message
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter Squeaking noise from Cabin
MHEV DC/DC Converter Squeaking noise from Cabin
MHEV DC/DC Converter Squeaking noise from Cabin
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
The wireless phone charger is not working with iPhone 12
Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
No cabin heating while running in vehicle in EV mode.
JLR are investigating reports of the Wireless Charger Accessory are intermittently charging or not charging the mobile...
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device.
Steering
15 bulletinsTransfer Case Judder with Steering Input Applied
Transfer Case Judder with Steering Input Applied
Customer concern will be a Judder/Vibration when a right or left steering input is applied at low speed
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while...
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driving straight ahead on rough roads.
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while...
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driving straight ahead on rough roads.
Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.
A customer may report a noise from the front suspension when driving at low speeds with steering input applied.
Reduced or Lack of Steering Assistance on Start-up
Customer reports of steering wheel mis-alignment.
Customer reports of steering wheel mis-alignment.
A customer may report that the steering wheel is not straight when driving straight down the road.
The customer may express a concern stating their steering wheel is misaligned whilst driving the vehicle in a straight...
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direction.
The customer may express a concern stating their steering wheel is misaligned whilst driving the vehicle in a straight...
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direction.
The customer may express a concern stating their steering wheel is misaligned whilst driving the vehicle in a straight...
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direction.
The customer may express a concern stating their steering wheel is misaligned whilst driving the vehicle in a straight...
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direction.
Lighting
9 bulletinsCosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
The Malfunction Indicator Lamp (MIL) may illuminate
There is moisture inside the headlamp lens
Charge warning light on, MIL light
MALFUNCTION INDICATOR LAMP (MIL)
MALFUNCTION INDICATOR LAMP (MIL)
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
Automatic High Beam Disabled
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward.
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SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
Software & Calibration
8 bulletinsImprovements to SOTA (Software Over The Air) capability.
Weather and Park & Pay Apps disappear after PIVI update
There was a flashing D when slowing to a stop.
IMC Update 21A will not install
IMC 20C1 Software Release
IMC 20C1 Software Release
EFFECTIVE JUNE 10TH 2020 .
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N451 AND H291 CAMPAIGNS HAVE BEEN SUSPENDED. IT HAS BEEN DETERMINED THAT THE NEW SOFTWARE IS MISSING CERTAIN PARTS OF THE CALIBRATION WHICH WILL RESULT IN UNSUCCESSFUL DOWNLOADS.
Not able to hear incoming calls with iPhone at 12.2 software.
Pre-Delivery & Maintenance
8 bulletinsExtended warranty on DMTL Pumps 2020MY to 2021MY.
Please be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have been...
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reinstated.
Suspended Campaign N451
Service Actions H291 and N451 Temporarily Suspended
Service Actions H291 and N451 Temporarily Suspended
Remove existing handbook and replace with latest version.
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Complete at PDI , prior to delivery or at next service visit for sold cars.
Customer states not able to start vehicle after state inspection test is performed.
Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.
Brakes
7 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
EPB (Emergency Park Brake) is applied and will not release.
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The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available.
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available.
Tires & Wheels
4 bulletinsClick Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
A customer may report a clicking type noise from the wheel area at low speeds when turning near full lock.
There is a noise when turning or accelerating.
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There is a judder when turning. The tires jump when turning.
Fuel System
4 bulletinsNEAR FIELD SENSING FEATURE DEGRADATION
Near Field Sensing feature degradation (Surround camera; 360 Park Aid)
Various customer complaints may arise due to usage of lower quality fuel.
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid...
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(DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
Transmission
4 bulletins8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
Transmission fluid leaks
Customer states harsh shift, transmission warning lamp.
A transmission fluid leak may be seen coming from below the vehicle.
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There may also be a lack of acceleration and/or a 'juddering' from the vehicle while driving. A transmission warning message may also be displayed on the Instrument Panel Cluster (IPC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipe(s).
HVAC & Climate
2 bulletinsBody and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable...
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every 8-10 minutes while driving.
Air conditioning being reported as inoperative at the Pre-Delivery Inspection (PDI).
Air Bags & Safety
1 bulletinA Customer may complain of an SRS system warning message being displayed on the instrument panel.
Suspension
1 bulletinSuspension Warning Displayed On Instrument Cluster