2018 Land Rover Range Rover Velar TSBs
681 Technical Service Bulletins across 17 categories
Categories
Engine
165 bulletinsMalfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine...
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off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine...
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off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine...
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off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
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Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Engine Will Crank, No Start When At Operating Temperature
Engine Will Crank, No Start When At Operating Temperature
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
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Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Low coolant light on or smell of coolant from engine area.
The engine cooling pump has a visible coolant leak.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
Low coolant light on or smell of coolant from engine area.
Engine knocking noise on start up after a new AJ20-D4 service engine has been fitted.
Low coolant light on or smell of coolant from engine area.
On certain 2017 model year to 2020 model year Land Rover and Range Rover vehicles the Malfunction Indicator Lamp (MIL)...
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may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM) .
A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel...
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engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.
A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel...
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engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
Certain 2017 to 2019 Land Rover vehicles equipped with TDV6 3.0L Diesel engines and Ingenium I4 2.0L Diesel engines,...
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when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as not supported.
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
Customer reports lack of power and/or check engine light on.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
Engine knocking noise post service engine replacement - incorrect fuel injector installation.
MISFIRE ON NEW REPLACEMENT OR REMAN UNITS AJ126
3.0L AJ126 Misfire on New Replacement or REMAN units.
Amber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present
ENGINE MISFIRE
Customer reports, Engine Light is on and engine running rough.
Customer reports, Engine Light is on and poor cabin heating.
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
Engine knocking noise on start up after a new AJ20-D4 service engine has been fitted.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
ENGINE MIL ILLUMINATED
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
Front Suspension Knocking Noise
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight...
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ahead on rough roads.
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight...
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ahead on rough roads.
Front Suspension Knocking Noise
Front Suspension Knocking Noise
The engine Malfunction Indicator Lamp (MIL) may be illuminated.
INGENIUM I6 3.0L Petrol - PCV Cover Valve Poor Idle
Front Suspension Knocking Noise - Front upper Control Arm
Seat Power Height Adjustment Motor Inoperative
Seat Power Fore/Aft Motor Inoperative
Seat Recliner Motor Inoperative
Timing chain replacement VVT Service Part Incorrectly Boxed
Customer States engine runs rough with MIL illuminated.
Customer states check engine light is illuminated.
Check Engine MIL illuminated
Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic...
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Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.
Check Engine MIL
Check Engine MIL
Rattle From Engine Bay
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC).
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Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).
Jaguar Land Rover North America Front Desk Engineering would like to inform all Pathfinder users about an emerging...
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concern being tracked via technical helpline cases and EPQR submissions. When attempting to perform a complete PDI on 18MY Jaguar F-PACE or 18MY Land Rover Range Rover Velar models, a communication error between Telematics Control Unit (TCU) and JLR's Connected Car Server may leave the Telematics system deactivated. This issue is still under investigation and the root cause is not fully understood, but we have compiled an interim strategy to expedite a solution for circumstance based on TA cases where effective results have been achieved. Please see the attached PDF with detailed interim instructions for processing these vehicles. We apologize for any inconvenience this may have caused recently, and once a formal solution has been released this alert will be updated with appropriate details
There is a restricted performance message in the instrument pack and a Check Engine MIL.
There is a noise coming from the engine bay.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable valve timing (VVT) solenoids on both intake an exhaust.
The engine is running rough.
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There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
There is a rattle noise coming from the engine bay.
VARIABLE CAMSHAFT TIMING (VCT) SOLENOIDS
Variable Camshaft Timing (VCT) Solenoids
A vibration may be felt in the passenger compartment when starting the engine or when stationary with the engine at...
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idle.
Either one or more of the front/second/third row heated seats are deactivating during use, causing customer dissatisfaction.
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The heated seats will remain deactivated until an engine restart has been completed.
There is a restricted performance message in the instrument pack and a Check Engine MIL.
Variable Camshaft Timing (VCT) Solenoids
The engine fan runs excessively.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable valve timing (VVT) solenoids on both intake an exhaust.
The Check Engine MIL is on.
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The engine is shaking.
There is a noise from the engine.
Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine replacement
Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
There is a noise from the engine.
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
There is a loud noise from the front of the vehicle.
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The Check Engine MIL is on.
The Check Engine MIL is on.
There is a noise from the engine.
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The charge warning lamp is on.
The Check Engine MIL is on.
InControl Remote App does not update vehicle location or show correct vehicle status.
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Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
The Check Engine MIL is on.
The Check Engine MIL is on.
The Check Engine MIL is on There is a noise from the engine
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check...
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Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
A 'No Engine Restarts in XXX miles' message, accompanied by a DEF dosing malfunction message on the Instrument Cluster...
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(IC), with stored Diagnostic Trouble Codes (DTC) P208A-13 and P208C-11 in the Powertrain Control Module (PCM).
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
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the engine Malfunction Indicator Lamp (MIL) may incorrectly display on the Instrument Cluster with Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the...
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engine Malfunction Indicator Lamp (MIL) may incorrectly display on the Instrument Cluster with Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).
The tire valve stem is broken or cracked.
Check Engine Light illuminated, Restricted Performance Message on IPC
No oil pressure on new engine; Bolts from original engine seem to bottom out on new engine
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
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the engine Malfunction Indicator Lamp (MIL) may incorrectly display on the Instrument Cluster with Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the...
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engine Malfunction Indicator Lamp (MIL) may incorrectly display on the Instrument Cluster with Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).
A vibration may be felt in the passenger compartment when starting the engine or when stationary with the engine at...
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idle.
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
Engine Vibration
A vibration may be felt in the passenger compartment when starting the engine or when stationary with the engine at...
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idle.
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve.
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Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
The Check Engine Lamp is on.
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DTC P0496 is stored in the PCM. The fuel tank leak test routine and purge valve self test return passing results. This is caused by an bug in the software and is set when the gas cap is removed for refueling prior to the ignition being turned off.
The Check Engine Lamp is on and the vehicle is running rough.
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DTCs vary, may include P2187-00, P2189-00, P013E-00,P014E-00. Fuel trims near limit when engine is at idle speed.
Check Engine Light illuminated, Restricted Performance Message on IPC
Malfunction Indicator Lamp (MIL) illuminated.
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DTC P242B-64 logged in Powertrain Control Module (PCM).Issue applies to AJ20-D4 engine only.
Malfunction Indicator Lamp (MIL) illuminated.
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DTC P242B-64 logged in Powertrain Control Module (PCM).Issue applies to AJ20-D4 engine only.
Malfunction Indicator Lamp (MIL) illuminated.
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DTC P242B-64 logged in Powertrain Control Module (PCM).Issue applies to AJ20-D4 engine only.
The Check Engine Lamp is on.
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in...
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the Powertrain Control Module (PCM).
The Check Engine Lamp is on.
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in...
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the Powertrain Control Module (PCM).
The Check Engine Lamp is illuminated
The Check Engine Lamp is on.
Check Engine Light illuminated, Restricted Performance Message on IPC
A 'DEF (Diesel Exhaust Fluid) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be...
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displayed on the Instrument Cluster (IC). Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) P208A-13 and P208C-11 stored in the Powertrain Control Module (PCM).
A whine noise from the engine may be evident.
A rattle noise may be evident from the engine compartment and/or the engine MIL (Malfunction Indicator Lamp) may be...
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illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTCs) P052A-00, P0011-71, and/or P000A-00 are found stored in the Powertrain Control Module (PCM).
Customers may report the engine management light (MIL) is illuminated with the possibility of a ?Traction Reduced - 2...
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Wheel Drive Only? warning message displayed within the instrument cluster message centre. DTC?s P1888-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module).
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan.
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Engineering would like to investigate the root cause as to these concerns
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan.
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Engineering would like to investigate the root cause as to these concerns
A 'Diesel Exhaust Fluid (DEF) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be...
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displayed on the Instrument Cluster (IC). Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) P208A-13 and P208C-11 stored in the Powertrain Control Module (PCM).
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the recorded...
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engine serial number may not be correct. The engine serial number is required for systems use, including vehicle import and registration, and if not correct may cause import, registration, and/or in-use inspection issues.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the recorded engine serial number may not be correct. The engine serial number is required for systems use, including vehicle import and registration, and if not correct may cause import, registration, and/or in-use inspection issues.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the recorded engine serial number may not be correct.
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The engine serial number is required for systems use, including vehicle import and registration, and if not correct may cause import, registration, and/or in-use inspection issues.
A customer may raise a concern whereby the rev counter fluctuates and the engine does not feel smooth when idling during...
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demand on the air conditiong system
A rattle noise may be evident from the engine compartment and may appear louder while the engine is under load or on overrun.
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The noise may also appear louder when starting the engine from a cold engine.
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0030-29 and/or...
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P2251-13 stored in the Powertrain Control Module (PCM).
A customer may complain of a Check Engine Lamp illumination or poor engine performance
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which...
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may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible...
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engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range which may have an incorrectly assembled engine oil pump.
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may have an...
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incorrectly assembled engine oil pump.
A rattle noise may be evident from the engine compartment and may appear louder while the engine is under load or on overrun.
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The noise may also appear louder when starting the engine from a cold engine.
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0030-29 and/or...
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P2251-13 stored in the Powertrain Control Module (PCM).
A customer may complain of a Check Engine Lamp illumination or poor engine performance
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which...
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may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible...
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engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the recorded engine serial number may not be correct. The engine serial number is required for systems use, including vehicle import and registration, and if not correct may cause import, registration, and/or in-use inspection issues.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the recorded engine serial number may not be correct.
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The engine serial number is required for systems use, including vehicle import and registration, and if not correct may cause import, registration, and/or in-use inspection issues.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range which may have an incorrectly assembled engine oil pump.
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may have an...
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incorrectly assembled engine oil pump.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the recorded engine serial number may not be correct. The engine serial number is required for systems use, including vehicle import and registration, and if not correct may cause import, registration, and/or in-use inspection issues.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the recorded engine serial number may not be correct.
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The engine serial number is required for systems use, including vehicle import and registration, and if not correct may cause import, registration, and/or in-use inspection issues.
A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
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the underhood/engine compartment harness may not be secured, which could lead to abrasive damage and electrical faults.
An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the...
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underhood/engine compartment harness may not be secured, which could lead to abrasive damage and electrical faults.
The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P0030-29 and/or...
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P2251-13 stored in the Powertrain Control Module (PCM).
Customers may report a ?Diesel Exhaust Fluid (DEF) Dosing Malfunction?, ?No Restarts in XXXX Miles? message displays on...
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the Instrument Cluster and Check Engine (CEL) Lamp illumination.
Issue: A concern has been identified on certain Velar vehicles equipped with the Ingenium 2.0L Diesel Engine, which may...
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exhibit an audible engine whine that is detectable within the cabin.
One or more of the first, second, and/or third row heated seats may switch OFF during use.
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When this occurs, the heated seats remain inoperative until the engine has been switched OFF and then restarted.
A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be...
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illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTCs) P052A-00, P0011-71, and/or P000A-00 are found stored in the Powertrain Control Module (PCM).
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which...
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may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible...
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engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.
Issue: Customer experiences park brake warning message on instrument cluster.
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Park Brake may not release One or more of the following DTC's may be stored in the Anti-lock Brake System (ABS) Control Module: C2007-13 - Right Motor - Circuit Open C2008-13 - Left Motor - Circuit Open
Issue: Customer experiences park brake warning message on instrument cluster.
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Park Brake may not release One or more of the following DTC's may be stored in the Anti-lock Brake System (ABS) Control Module: C2007-13 - Right Motor - Circuit Open C2008-13 - Left Motor - Circuit Open
Issue: Customer experiences park brake warning message on instrument cluster.
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Park Brake may not release One or more of the following DTC's may be stored in the Anti-lock Brake System (ABS) Control Module: C2007-13 - Right Motor - Circuit Open C2008-13 - Left Motor - Circuit Open
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where...
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the linkages between the climate control system fresh air inlet door and servo motor may become detached, leading to a failure of the inlet door required for automatic temperature control. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the linkages between the...
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climate control system fresh air inlet door and servo motor may become detached, leading to a failure of the inlet door required for automatic temperature control.
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC).
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Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).
Other
125 bulletinsSmart Key Deactivated message on instrument cluster and unable to start their vehicle
MIL Illuminated.
AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM
The wiper blades streak, smear, judder or squeak during operation
PDC Park distance control no volume
PDC Park distance control no volume
Lack of power, MIL on.
Vehicle Will Not Charge
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...
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Emergency Call being activated.
A customer may report that there is a clicking type noise coming from the front seat base while driving.
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE
Driveline Noise or Vibration
Vehicle smoking from tailpipe, lack of power and MIL on.
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
ACCESSORY DASHBOARD CAMERA INOPERATIVE
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
SOS limited availability / SOS Not available
Seat Mounted Seat Switches Not Working
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Seat Mounted Seat Switches Not Working
Vehicle smoking from tailpipe, lack of power and MIL on.
Seat mounted seat switches - Seats not moving
Seat mounted seat switches - Seats not moving
Oil ingress in air intake system; Vehicle smoking from tailpipe, lack of power and MIL on
REDUCED OR LACK OF POWER ASSIST AT START UP
Connectivity functions are no longer working.
Key remote functions and/or passive entry stopped working.
Smart key inoperative
Smart key inoperative
Pivi IP27.1 (OS 2.0.6)
TCU v19.2
Pivi IP27.2 (OS 2.0.6)
TCU v19.2
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
Unable to activate telematics at PDI
Issue: Customers driving various Land Rover/Range Rover products manufactured from 14MY onwards have reported a high...
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frequency ?squeak? or ?squeal? noise from the front or rear of their vehicles, observed most noticeably whilst driving over speed bumps or uneven road surfaces. Technicians have resolved the complaints by replacing front or rear anti-roll bar (ARB) bushes. Investigations into returned components by both JLR and component suppliers have not been able to identify causal factors for the original complaint.
Issue: A customer may report a small reduction in cooling performance or a click or thunk from behind the Fascia on the...
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Glove box side
A recess can be felt underneath the front and/or rear seat covers.
A boom noise may be heard in the passenger compartment when the vehicle is in motion.
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
A-Post Finisher (Outer) Discolored
The low coolant warning is on in the car.
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There is a leak under the front of the car.
There is a noise from the front of the car.
The low coolant warning is on in the car.
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There is a leak under the front of the car.
The low coolant warning is on in the car.
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There is a leak under the front of the car.
There is a noise on turns.
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There is a judder from the vehicle.
There is a leak from the vehicle.
The vehicle will not start.
VIBRATION IN PASSENGER COMPARTMENT WHEN STARTING OR IDLING
Web Browser functionality is not available.
Voice control is not able to locate destination entry.
SOTA download does not complete first time through
Incorrect DEF Quality & No Restarts in XXX Miles on the IPC
Customer states the vehicle will not start.
TCU_3 Programming failures
Incorrect DEF Quality & No Restarts in XXX Miles on the IPC
Customer states the vehicle will not start
TCU_3 Programming failures
Incorrect DEF Quality & No Restarts in XXX Miles on the IPC
Customer states the vehicle will not start.
TCU_3 Programming failures
Incorrect DEF Quality & No Restarts in XXX Miles on the IPC
A customer may express a concern that a recess can be felt underneath the front and or rear seat covers.
TCU_3 programming failures
Incorrect DEF Quality & No Restarts in ?XXX? Miles is on the IPC
A customer may express a concern that a recess can be felt underneath the front and/or rear seat cover(s).
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where an...
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unexpected alarm activation (with the vehicle locked) occurs and/or the vehicle cannot be locked.
TCU_3 programming failures
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
Poor quality from Voice Control.
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Poor quality from Voice Command
Auto Stop/Start System Not Functioning As Expected
InControl Touch Pro Inoperative
Customers may complain of connectivity issues when attempting to use InControl features which require mobile data.
InControl Touch Pro Inoperative
Customers may complain of connectivity issues when attempting to use InControl features which require mobile data.
InControl Touch Pro Inoperative
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
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unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where...
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unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.
The Auto stop/start system may not function as expected.
SIM card does not latch in SIM slot or cannot be read.
SIM card does not latch in SIM slot or cannot be read.
A boom noise may be heard in the passenger compartment when the vehicle is in motion.
False activation of the front PDC
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a...
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drive cycle.
Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive...
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cycle.
A customer may report a discoloured patch on the rear spoiler.
False activation of the front PDC
Damage/marking on the surface of the Instrument Cluster (IC) lens.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range which may have been manufactured away from process and, in some cases, the deployable side step mounting holes have been located in an incorrect position. As a direct result, it may not be possible to attach deployable side steps as an accessory.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have been...
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manufactured away from process and, in some cases, the deployable side step mounting holes have been located in an incorrect position. As a direct result, it may not be possible to attach deployable side steps as an accessory.
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
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including roller blind type load space cover housing and PVC blind material.
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where, in certain...
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adverse weather conditions, water ingress may occur in the D-Pillar area.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where, in certain adverse weather conditions, water ingress may occur in the D-Pillar area.
A customer may report a discoloured patch on the rear spoiler.
False activation of the front PDC
Damage/marking on the surface of the Instrument Cluster (IC) lens.
False activation of the front PDC
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a...
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drive cycle.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range which may have been manufactured away from process and, in some cases, the deployable side step mounting holes have been located in an incorrect position. As a direct result, it may not be possible to attach deployable side steps as an accessory.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have been...
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manufactured away from process and, in some cases, the deployable side step mounting holes have been located in an incorrect position. As a direct result, it may not be possible to attach deployable side steps as an accessory.
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
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including roller blind type load space cover housing and PVC blind material.
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where, in certain...
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adverse weather conditions, water ingress may occur in the D-Pillar area.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where, in certain adverse weather conditions, water ingress may occur in the D-Pillar area.
False activation of the front PDC
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a...
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drive cycle.
A boom noise may be heard in the passenger compartment when the vehicle is in motion.
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
Issue: Additional reinforcing plate is required when fitting Deployable Side Step accessory parts to Velar.
Issue: Additional reinforcing plate is required when fitting Deployable Side Step accessory parts to Velar.
The temperature of the air blowing through the rear air vents may be noticeably higher than the air blowing through any...
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other air vents, affecting the ability to set a constant comfortable temperature within the passenger compartment.
TCU activation at PDI
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
Issue: LTB01182 - Heated seats deactivating during use has been published in TOPIx with the incorrect Pathfinder release...
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number (149) shown in step 1 of the diagnostic procedure section of the Bulletin.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the front floor console...
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left and right sliding armrests have free play back and forth.
A potential issue has been identified on a limited number of Land Rover Range Rover Velar vehicles within the listed...
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Affected Vehicle Range where the front floor console sliding left and right armrests have free play back and forth.
Presentation from Dealer Shop Foreman Conference Call
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
Electrical
109 bulletinsPowertrain Control Module (PCM) Software Update
Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence indicating how...
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the harness has faulted is provided in claims.
Powertrain Control Module (PCM) Software Update
Powertrain Control Module (PCM) Software Update
Leaking windshield that caused the water ingress on the electrical component.
Powertrain Control Module (PCM) Software Update
POWERTRAIN CONTROL MODULE SOFTWARE UPDATE
Powertrain Control Module (PCM) Update
Powertrain Control Module (PCM) Update
Fuel Pump Driver Module Inoperative
Powertrain Control Module (PCM) Software Update
Powertrain Control Module (PCM) Update
Powertrain Control Module (PCM) Update
Startup battery keeps draining / Vehicle will not start
Powertrain Control Module (PCM) Update
Battery low warning displayed on instrument cluster and/or no-start
When connected toa diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly...
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reports the monitor readiness status as 'not supported'.
Battery low warning displayed on instrument cluster and/or no-start.
Customer reports of 12V battery issues.
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These range from battery low warning displayed to no-start.
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
Powertrain Control Module (PCM) Incorrect Calibration
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...
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sitting.
A Powertrain Control Module (PCM) software diagnostic monitoring routine contains a software error.
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice...
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guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
Head Lamp Module DTCs - A customer may report a lamp fault displays on the message center.
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message...
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center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
The front left and front right parking aid sensors become activated when there is no obstacle present.
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This is only present on temperatures above 30C.
Interactive Control Display Module (ICDM) - Purple Line Flickering
When attempting to complete the Replace ECU application for the Occupant Classification System Module (OCS) the application fails.
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The error message The following error was encountered: is displayed to the user.
The Interactive Control Display Module (ICDM) may not be operating as expected.
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A purple line can be seen flickering on the lower edge of the ICDM.
The Interactive Control Display Module (ICDM) may not be operating as expected, and may be blank or flickering.
Customer reports that the vehicle will not start or has a low battery warning on the cluster.
Quiescent battery drain due to TCU module.
There are multiple issues in regards to the manufacturing process of the Image Processing Module A from the supplier...
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Bosch, or the Central Configuration learn in.
The front left and front right parking aid sensors become activated when there is no obstacle present.
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This is only present on temperatures above 30C.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error Range.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error Range.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the...
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evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error.
A customer may report that one or more of the capacitive buttons on the lower Interactive Control Display Module (ICDM)...
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are activating involuntarily when not selected. Affecting InControl Touch Pro Duo infotainment systems only.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error Range.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error Range.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the...
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evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth, Voice commands...
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no longer work
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers...
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may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Both scenarios will be accompanied with Diagnostic Trouble Code (DTC) U2109-09 (Back up Battery Component Failures) stored in the TCU.
Variations of DTC P0087 are stored in the PCM for the fuel rail pressure sensor.
Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC).
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One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module). Customer may also report symptoms of a 'juddering' type noise that can be heard when the steering is in the full lock position. The juddering noise may also be heard when completing manoeuvres such as parking or pulling away from a junction with steering applied.
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC).
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One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module). Customer may also report symptoms of a 'juddering' type noise that can be heard when the steering is in the full lock position. The juddering noise may also be heard when completing manoeuvres such as parking or pulling away from a junction with steering applied.
Intermittently the battery discharges overnight
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment...
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Master Controller (IMC) may show that the module is still not up to date.
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery.
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Initial diagnosis shows no fault found or no measurable quiescent drain.
The lower Interactive Control Display Module (ICDM) may delaminate.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth Voice commands...
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no longer work
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
Intermittently the battery discharges overnight
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment...
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Master Controller (IMC) may show that the module is still not up to date.
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery.
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Initial diagnosis shows no fault found or no measurable quiescent drain.
The lower Interactive Control Display Module (ICDM) may delaminate.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth Voice commands...
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no longer work
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
Intermittently the battery discharges overnight
This may be caused by an incorrect PCM Calibration causing a false flag of the DTC.
The air suspension system may be too firm and an 'Adaptive Dynamics Fault' message may be displayed on the Instrument Cluster.
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This message will be displayed until the ignition has been switched OFF and ON, and will continue to display each drive cycle until this Technical Bulletin has been completed.
The lower Interactive Control Display Module (ICDM) may delaminate.
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers...
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may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Both scenarios will be accompanied with Diagnostic Trouble Code (DTC) U2109-09 (Back up Battery Component Failures) stored in the TCU.
A customer may report one or more Body Control Module (BCM) outputs not functioning.
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Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC).
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One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module).
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC).
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One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module).
Customer may see message on the Instrument cluster stating "Air suspension not in customer mode" Technician finds...
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diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance mode
Issue: The customer reports reduced performance with P0191-85 observed in the PCM.
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This may or may not also illuminate the MIL.
Issue: Range Rover Velar Customers may report that the Front Park Distance Control (PDC) Sensors are activated although no obstacle is evident.
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Please note; this concern only occurs on vehicles fitted with Dynamic Bumpers, please see attachment for example
Issue: Range Rover Velar Customers may report that the Front Park Distance Control (PDC) Sensors are activated although no obstacle is evident.
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Please note; this concern only occurs on vehicles fitted with Dynamic Bumpers, please see attachment for example
The customer reports reduced performance with P0191-85 observed in the PCM.
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This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
In temperatures greater than 30C (86F), false activation with no obstacle present of the front left and/or front right...
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Parking Aid System sensors may occur.
Issue: The customer reports reduced performance with P0191-85 observed in the PCM.
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This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard...
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when the steering is in the full lock position, such as during low-speed maneuvers and parking. Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) U2000-4B stored in the Rear Differential Control Module (RDCM).
Battery draining overnight
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...
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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
The lower Interactive Control Display Module (ICDM) may delaminate.
Issue: The customer reports reduced performance with P0191-85 observed in the PCM.
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This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement...
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module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard...
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when the steering is in the full lock position, such as during low speed maneuvers and parking. Upon further diagnosis, the technician may find Diagnostic Trouble Code (DTC) U2000-4B stored in the Rear Differential Control Module (RDCM).
Issue: The customer reports reduced performance with P0191-85 observed in the PCM.
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This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard...
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when the steering is in the full lock position, such as during low-speed maneuvers and parking. Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) U2000-4B stored in the Rear Differential Control Module (RDCM).
Battery draining overnight
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...
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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
The lower Interactive Control Display Module (ICDM) may delaminate.
Issue: The customer reports reduced performance with P0191-85 observed in the PCM.
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This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
Issue: The customer reports reduced performance with P0191-85 observed in the PCM.
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This may or may not also illuminate the MIL.
Issue: Range Rover Velar Customers may report that the Front Park Distance Control (PDC) Sensors are activated although no obstacle is evident.
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Please note; this concern only occurs on vehicles fitted with Dynamic Bumpers, please see attachment for example
Issue: Range Rover Velar Customers may report that the Front Park Distance Control (PDC) Sensors are activated although no obstacle is evident.
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Please note; this concern only occurs on vehicles fitted with Dynamic Bumpers, please see attachment for example
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement...
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module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard...
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when the steering is in the full lock position, such as during low speed maneuvers and parking. Upon further diagnosis, the technician may find Diagnostic Trouble Code (DTC) U2000-4B stored in the Rear Differential Control Module (RDCM).
Issue: The customer reports reduced performance with P0191-85 observed in the PCM.
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This may or may not also illuminate the MIL.
Issue: Range Rover Velar Customers may report that the Front Park Distance Control (PDC) Sensors are activated although no obstacle is evident.
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Please note; this concern only occurs on vehicles fitted with Dynamic Bumpers, please see attachment for example
Issue: Range Rover Velar Customers may report that the Front Park Distance Control (PDC) Sensors are activated although no obstacle is evident.
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Please note; this concern only occurs on vehicles fitted with Dynamic Bumpers, please see attachment for example
The air suspension system may be too firm and an 'Adaptive Dynamics Fault' message may be displayed on the Instrument Cluster.
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This message will be displayed until the ignition has been switched OFF and ON, and will continue to display each drive cycle until this Technical Bulletin has been completed.
Issue: Customers may report that the exterior deployable door handle may not fully retract to its inboard/flush position...
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in freezing ambient conditions. This may be more evident after a high pressure jet wash or if the door handles have been deployed for extended periods of time (During washing in cold temperatures). Please Note:-This is a cosmetic appearance concern only and the primary function of the door handle, vehicle locks and security system remain unaffected.
Issue The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder.
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The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with the ATCM
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual...
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section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
Issue: Customer may report that the exterior deployable door handle does not fully retract to its inboard/flush position...
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in freezing ambient conditions. Please note:- This is a cosmetic appearance concern only and the primary functions of the door handle, vehicle locks and security system remain unaffected.
Customers report the ECO Stop/Start is not working.
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Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message...
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center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message...
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center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure *...
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recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.
Infotainment
98 bulletinsUnable to select Navigation when pressing the navigation Tile on theTouchscreen.
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year...
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from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...
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agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
Infotainment Master Controller (IMC) Extended Warranty
Infotainment Master Controller (IMC) Extended Warranty
These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...
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agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may...
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provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...
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Parking app are inoperative.
Coolant Low warning displayed in the Instrument Cluster
A Coolant Level Low message may be displayed on the Instrument Panel Cluster(IPC) and/or a fluid leak is visible under...
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the vehicle.
SOS Limited Availability or SOS Not available warning message displayed
Navigation voice guidance no longer operational after latest NGI update
Voice guidance concerns when using Apple CarPlay.
Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...
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Waze.
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Washer Fluid Low Message Displayed
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance is not working with Apple CarPlay
Infotainment Updates
Washer Fluid Low Message Displayed When Washer Bottle Full
Update Apple Carplay Navigation Voice Guidance Not Heard
Infotainment Updates
A 'Coolant Level Low' message may be displayed on the Instrument Panel Cluster (IPC)and/or a fluid leak is visible under...
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the vehicle.
The navigation map display in the center of the virtual display IPC is corrupt and moves/scrolls vertically up the...
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display.
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB),...
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specifically relating to reports of the touchscreen displaying Radio not available from vehicle start-up and continues for the entire drive.
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
XM radio is inop.
XM radio is inop.
Popping sound or crackling noise from the audio system while in use.
Pop Noise From Audio Output
Customer states there is no audio output from the speakers on all sources.
Customer complaint in regards to Infotainment system.
Popping sound or crackling noise from the audio system while in use.
Customer may state there is no audio present or volume control.
Customer may state there is no audio present or volume control.
Customer may state there is a pop noise or crackle when playing the audio.
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl Touch Pro? software in 2016-18MY...
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vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.
Popping sound or crackling noise from the audio system while in use.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a 2500 status.
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS...
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is not available? displayed on the instrument Cluster? due to activation failure.
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below...
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has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS...
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is not available? displayed on the instrument Cluster? due to activation failure.
Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment software to...
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make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment software to...
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make sure customers receive their new vehicles with the latest infotainment features and enhancements.
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1.
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InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Navigation concern 4. Live and Web Browser concern 5. System Language concern
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ?...
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L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery:
Hood open' Warning Message Displayed On Instrument Cluster
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
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Bluetooth the user may experience a connectivity issues.
Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October.
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As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) software should not be updated unless related to a reported customer concern.
The Cruise Control status and set speed may not be displayed on the Head Up Display (HUD).
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It does display the status and set speed in the Instrument Cluster.
A customer may raise a concern with the instrument pack displaying ?DEF Dosing Malfunction No Restarts in 250 Miles?.
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A Technician may find Diagnostic Trouble Code P203B-31 stored as a result.
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
A customer may raise a concern with the instrument pack displaying ?DEF Dosing Malfunction No Restarts in 250 Miles?.
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A Technician may find Diagnostic Trouble Code P203B-31 stored as a result.
Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...
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inoperative
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ?...
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L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18MY ?Satellite radio false subscription message displayed on lower screen?. French/ English language mix on touch screen of NGI system in French language setting.
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC)...
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.The concern occurs when updating to phase 4.0 using PATHFINDER 180
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
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Bluetooth the user may experience a connectivity issues.
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system...
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can no longer provide Navigation destination entry via voice control.
Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...
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inoperative
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ?...
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L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18MY ?Satellite radio false subscription message displayed on lower screen?. French/ English language mix on touch screen of NGI system in French language setting.
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC)...
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.The concern occurs when updating to phase 4.0 using PATHFINDER 180
Hood open' Warning Message Displayed On Instrument Cluster
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
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Bluetooth the user may experience a connectivity issues.
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
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Bluetooth the user may experience a connectivity issues.
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system...
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can no longer provide Navigation destination entry via voice control.
Hood open' Warning Message Displayed On Instrument Cluster
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
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Bluetooth the user may experience a connectivity issues.
Issue: This SSM is for a ?No Audio? symptom on the Meridian Surround Sound System.
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The surround sound system can be recognised in the Audio Settings menu. If you have a Meridian Surround Sound System then you will be able to see the surround sound modes as shown in the yellow box in ?Attachment 1?.
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
Issue: Windscreen cracked
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
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a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down. ? 'DVD Disc Error' is displayed on the Touchscreen (TS) after a Digital Versatile Disc (DVD) is inserted.
Touch Screen Delamination
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where, after selecting Reverse...
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(R) or 360 surround camera view, the 'birds eye view' vehicle icon is replaced with a black background. When Drive (D) is selected, the screen flickers and intermittently displays reverse trajectory lines.
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no...
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longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
Issue: JLR Quality are investigating issues with cracks in front windscreens on Range Rover Velar L560
Issue: JLR Quality are investigating issues with cracks in front windscreens on Range Rover Velar L560
The navigation system map displayed in the center of the Virtual Display Instrument Cluster may be corrupt and...
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moves/scrolls vertically up the display.
The front left and right door speakers may exhibit poor sound quality.
Steering
37 bulletinsTransfer Case Judder with Steering Input Applied
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while...
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driving straight ahead on rough roads.
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while...
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driving straight ahead on rough roads.
Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.
A customer may report a noise from the front suspension when driving at low speeds with steering input applied.
Customer reports of steering wheel mis-alignment.
Customer reports of steering wheel mis-alignment.
A customer may report that the steering wheel is not straight when driving straight down the road.
The customer may express a concern stating their steering wheel is misaligned whilst driving the vehicle in a straight...
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direction.
The customer may express a concern stating their steering wheel is misaligned whilst driving the vehicle in a straight...
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direction.
The customer may express a concern stating their steering wheel is misaligned whilst driving the vehicle in a straight...
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direction.
The customer may express a concern stating their steering wheel is misaligned whilst driving the vehicle in a straight...
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direction.
A customer may report a squeaking noise when turning the steering wheel during a manoeuvre.
A customer may report a squeaking noise when turning the steering wheel during a manoeuvre.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle ...
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Range where the steering wheel left control switch may not function as expected, leading to one or more of the following features not functioning as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control
At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).
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Noise is audible outside and inside the vehicle.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control.
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the steering...
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wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: ? Infotainment controls - volume, seek, next and previous ? Instrument Cluster (IC) menu control ? Mobile phone control ? Favorite control ? Push to talk control
A Customer may report the steering wheel is off center or the vehicle pulls.
Customersmay report the charge warning light is illuminated and or the heated seats or steering wheel heater is...
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inoperative.
The customer may express a concern that the steering wheel is misaligned whilst driving the vehicle in a straight...
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direction.
The customer may express a concern that the steering wheel is misaligned whilst driving the vehicle in a straight...
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direction.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control.
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the steering...
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wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: ? Infotainment controls - volume, seek, next and previous ? Instrument Cluster (IC) menu control ? Mobile phone control ? Favorite control ? Push to talk control
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the steering...
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wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected:? Infotainment controls - volume, seek, next and previous? Instrument Cluster (IC) menu control? Mobile phone control? Favorite control? Push to talk control
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control
A Customer may report the steering wheel is off center or the vehicle pulls.
Customers may report the charge warning light is illuminated and/or the heated seats or steering wheel heater is...
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inoperative.
The customer may express a concern that the steering wheel is misaligned whilst driving the vehicle in a straight...
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direction.
The customer may express a concern that the steering wheel is misaligned whilst driving the vehicle in a straight...
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direction.
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the steering...
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wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected:? Infotainment controls - volume, seek, next and previous? Instrument Cluster (IC) menu control? Mobile phone control? Favorite control? Push to talk control
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control
Charge warning light illuminated /heated seats or steering wheel inoperative
Issue: A Customer may report their steering column does not move when trying to adjust in an up/down or in/out...
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movement.
The steering wheel left control switch may exhibit a loss of function where the audio volume cannot be adjusted.
The steering wheel may exhibit a vibration / shimmy while driving.
Body & Paint
36 bulletinsFront / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the front or rear door latch does not operate as expected.
A customer may report that the front or rear door latch does not operate as expected.
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
Floor Ground Stud Corrosion
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
A creak noise may be evident from the center of the instrument panel.
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
A customer may report that the roof opening panel or the roof blind does not operate with the one touch feature.
Customers report the panoramic roof glass opening panel / sunblind has lost its one-touch operation.
A creak noise may be evident from the center of the instrument panel.
Potential water corrosion in junction box may cause a no start condition
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in...
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performance and reduction in accelerator response.
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in...
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performance and reduction in accelerator response.
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when...
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a door is opened/ closed.
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when...
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a door is opened/ closed.
Customers may report water leaking from the roof opening panel.
Customers may report the removable recovery panel is loose incorrectly aligned.
Customers may report that one or both front door windows rattle whilst the window is in the fully closed position.
Customers may report that one or both front door windows rattle whilst the window is in the fully closed position.
Customers may report water leaking from the roof opening panel.
Customers may report the removable recovery panel is loose incorrectly aligned.
Customers may report that one or both front door windows rattle whilst the window is in the fully closed position.
Customers may report that one or both front door windows rattle whilst the window is in the fully closed position.
A Customer may complain of one or more Smart Keys not working as expected with the vehicle.
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This could include: ?Smart Key not found? message on the Instrument Cluster ?Smart Key not recognised? message on the Instrument Cluster ?Smart Key deactivated? message on the Instrument Cluster Failure to unlock or lock all the doors when operating the Smart Key Poor range of the Smart key when operated.
Customers may report one or more of the following issues with the roof opening mechanism Jammed.
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When opening in tilt only one side opens. Rattles from guide rails or mechanism.
Issue: Customers are reporting that side door latches do not operate correctly.
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Symptoms include latches that will not lock/will not unlock/will not open.
The door exterior handle(s) may not fully retract when locking the vehicle.
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Door handle(s) may also show signs of a 'clunky' type motion and/or noise when locking the vehicle.
The door exterior handle(s) may not fully retract when locking the vehicle.
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Door handle(s) may also show signs of a 'clunky' type motion and/or noise when locking the vehicle.
Issue: Customers are reporting that side door latches do not operate correctly.
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Symptoms include latches that will not lock / will not unlock / will not open.
Issue: Customers are reporting that side door latches do not operate correctly.
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Symptoms include latches that will not lock/will not unlock/will not open.
Issue: Tunescan does not operate, scrolling window animation is constantly running.
Customers may report slow demisting of interior windows during freezing temperatures.
Transmission
20 bulletins8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
Customer states harsh shift, transmission warning lamp.
A 'Gearbox not in park' message may be displayed on the Instrument Cluster with the transmission in 'P' (PARK).
A transmission fluid leak may be seen coming from below the vehicle.
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There may also be alack of acceleration and/or a 'juddering' from the vehicle while driving. A transmission warning message may also be displayed on the Instrument Panel Cluster (IPC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipes.
A transmission fluid leak may be seen coming from below the vehicle.
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There may also be a lack of acceleration and/or a 'juddering' from the vehicle while driving. A transmission warning message may also be displayed on the Instrument Panel Cluster (IPC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipe(s).
The wheels are binding when turning the vehicle due to binding of the clutch in the transfer case.
A transmission fluid leak may be seen coming from below the vehicle and/or the customer may express concern of a lack of...
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acceleration and/or a 'juddering' from the vehicle while driving with a transmission warning message displayed on the Instrument Cluster (IC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipe(s).
Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number...
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LR092827) installed in Range Rover Velar 2018 Model Year vehicles.
Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number...
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LR092827) installed in Range Rover Velar 2018 Model Year vehicles.
Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number...
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LR092827) installed in Range Rover Velar 2018 Model Year vehicles.
The 'D' may flash on the Transmission Control Switch (TCS) and/or Instrument Cluster after an Auto Stop/Start event.
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DTC (Diagnostic Trouble Code) P0715-64 and P0700-02 may be stored in the Transmission Control Module (TCM) and a 'Gearbox Fault' warning message may be displayed on the Instrument Cluster.
Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number...
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LR092827) installed in Range Rover Velar 2018 Model Year vehicles.
Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number...
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LR092827) installed in Range Rover Velar 2018 Model Year vehicles.
Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number...
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LR092827) installed in Range Rover Velar 2018 Model Year vehicles.
The 'D' may flash on the Transmission Control Switch (TCS) and/or Instrument Cluster after an Auto Stop/Start event.
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DTC (Diagnostic Trouble Code) P0715-64 and P0700-02 may be stored in the Transmission Control Module (TCM) and a 'Gearbox Fault' warning message may be displayed on the Instrument Cluster.
Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number...
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LR092827) installed in Range Rover Velar 2018 Model Year vehicles.
Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number...
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LR092827) installed in Range Rover Velar 2018 Model Year vehicles.
Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number...
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LR092827) installed in Range Rover Velar 2018 Model Year vehicles.
Issue Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the...
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Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. ONLY DTCs P0715-64 and P0700-02 are stored in the Transmission Control Module (TCM) P0715-64 - Input/Turbine Shaft Speed Sensor "A" Circuit - signal plausibility failure P0700-02 - Transmission Control System (MIL Request) - general signal failure. If there are any other DTCs stored in the TCM they must be investigated and rectified prior to carrying out the instruction detailed in this SSM. Refer to the DTC index on TOPIx ? 100-00 General Information ? Diagnostic Trouble Code Index DTC: Transmission Control Module (TCM) NOTE ? The concern detailed in this SSM is applicable to 2017 and 2018 MY vehicles and typically occurs at low mileage (below 2500 miles/4000 kilometres) and affects vehicles fitted with the 8HP45 or 8HP70 automatic transmission.
A 'Gearbox not in park' message may be displayed on the Instrument Cluster with the transmission in 'P' (PARK).
Brakes
19 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
The IC displays the incorrect translation for the 'Deactivated Park Brake' warning message, in the French language...
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setting only..
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available.
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available.
Automatic Emergency Braking not available.
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Forward alert not available. Emergency Lane Keeping not available.
Automatic Emergency Braking Not Available in Instrument Pack
Automatic Emergency Braking not available.
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Forward alert not available. Emergency Lane Keeping not available.
Issue: Visible corrosion on the vehicle brake disc friction faces which results in a grinding noise or judder.
Issue: Visible corrosion on the vehicle brake disc friction faces which results in a grinding noise or judder.
Issue: Visible corrosion on the vehicle brake disc friction faces which results in a grinding noise or judder.
Issue: Visible corrosion on the vehicle brake disc friction faces which results in a grinding noise or judder.
Issue: Visible corrosion on the vehicle brake disc friction faces which results in a grinding noise or judder.
Issue: Visible corrosion on the vehicle brake disc friction faces which results in a grinding noise or judder.
Issue: Visible corrosion on the vehicle brake disc friction faces which results in a grinding noise or judder.
Issue: Visible corrosion on the vehicle brake disc friction faces which results in a grinding noise or judder.
Issue: Visible corrosion on the vehicle brake disc friction faces which results in a grinding noise or judder.
Tires & Wheels
16 bulletinsClick Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
CLICKING NOISE FROM FRONT WHEEL AREA
CLICKING NOISE FROM FRONT WHEEL AREA
A customer may report a clicking type noise from the wheel area at low speeds when turning near full lock.
Clicking Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
Clicking Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
There is a noise when turning or accelerating.
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There is a judder when turning. The tires jump when turning.
The vehicle feels like one wheel is locked when turning
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment.
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We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR (L405), RRS (L494), Discovery (L462), and Velar (L560).
Lighting
15 bulletinsCosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
The Malfunction Indicator Lamp (MIL) may illuminate
There is moisture inside the headlamp lens
MALFUNCTION INDICATOR LAMP (MIL)
MALFUNCTION INDICATOR LAMP (MIL)
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward.
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SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
A Customer may report that the tail lamp appears to be delaminating or cracking.
A customer may report that the tail lamp appears to be delaminating or cracking.
The rear lamp(s) may be cracked and/or appear delaminated.
A customer may report that the tail lamp appears to be delaminating or cracking.
The rear lamp(s) may be cracked and/or appear delaminated.
A Customer may report that the tail lamp appears to be delaminating or cracking.
A Customer may report that the tail lamp appears to be delaminating or cracking.
Issue: Customer reports warning lamp illuminates combined with a message stating that only normal height is available.
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When interrogated with diagnostic equipment the following fault codes may be present: C1A20-64, C1131-92
Fuel System
12 bulletinsNEAR FIELD SENSING FEATURE DEGRADATION
EMISSION RECALLS
EMISSION RECALLS - FUELING ADAPTIONS
EMISSION RECALLS - FUELING ADAPTIONS
Emissions Recall - Secondary Fuel Adaptions
Emissions Recall - Secondary Fuel Adaptions
EMISSION RECALLS - FUELING ADAPTIONS
EMISSION RECALLS - FUELING ADAPTIONS
EMISSION RECALLS - FUELING ADAPTIONS
Near Field Sensing feature degradation (Surround camera; 360 Park Aid)
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid...
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(DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
Exhaust muffler paint is peeling.
Software & Calibration
11 bulletinsInControl Touch Pro Wired Update
Weather and Park & Pay Apps disappear after PIVI update
IMC Update 21A will not install
IMC 20C1 Software Release
IMC 20C1 Software Release
Not able to hear incoming calls with iPhone at 12.2 software.
TCU-3 programming failures.
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TCU-3 software download incomplete due to software iteration step.
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
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a software update designed to enhance the robustness of a range of system features and functions.
Jaguar Land Rover North America would like to provide more information about the latest InControl Touch Pro software...
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updates and advise retailers what supporting documentation is available to explain the technical content, installation guide, and any other relevant warranty and commercial information.
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
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a software upgrade designed to enhance the robustness of a range of system features and functions.
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
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a software upgrade designed to enhance the robustness of a range of system features and functions.
Hybrid & EV
7 bulletinsMHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
JLR are investigating reports of the Wireless Charger Accessory are intermittently charging or not charging the mobile...
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device.
Pre-Delivery & Maintenance
4 bulletinsThis Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions.
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Please refer to the following publications on TOPIx for the latest details. Land Rover SSM #73635
Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to...
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be ?No Fault Found? during part return analysis.
Issue: INJECTOR Refit Kit (Service Part number: LR105428) is shipped with BOSCH installation instruction sheet.
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Installation instructions are incorrect on the BOSCH installation sheet.
HVAC & Climate
3 bulletinsBody and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable...
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every 8-10 minutes while driving.
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle'...
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(blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15C or lower) ambient temperatures; ? Poor cooling performance of the Air Conditioning (A/C) system; and/or ? Warm, damp or musty smells coming from the vents.
Issue: A customer may express a concern of one or more of the following symptoms: * Cycling vent temperatures, blowing warm and then cold.
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* Misting up of the front, side or rear screen(s) in cool ambient air temperatures (less than 15C) * Poor cooling performance of the Air Conditioning (A/C) system * Warm, damp or musty smells coming from the vents
Suspension
3 bulletinsSuspension Warning Displayed On Instrument Cluster
ICDM Touch screen soft buttons not able to select air suspension height.
Air suspension compressor being replaced for an E Chamber failure.
Air Bags & Safety
1 bulletinA Customer may complain of an SRS system warning message being displayed on the instrument panel.