2018 Land Rover Range Rover Sport TSBs
811 Technical Service Bulletins across 17 categories
Categories
Engine
184 bulletinsMalfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine...
Read full bulletin
off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine...
Read full bulletin
off.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine...
Read full bulletin
off.
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Read full bulletin
Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Engine Will Crank, No Start When At Operating Temperature
Engine Will Crank, No Start When At Operating Temperature
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Read full bulletin
Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
On certain 2017 model year to 2020 model year Land Rover and Range Rover vehicles the Malfunction Indicator Lamp (MIL)...
Read full bulletin
may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM) .
CLOSED ISSUE - On certain 2017 to 2020 model year Land Rover vehicles the Malfunction Indicator Lamp (MIL) may...
Read full bulletin
illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM).
A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel...
Read full bulletin
engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.
A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel...
Read full bulletin
engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
Certain 2017 to 2019 Land Rover vehicles equipped with TDV6 3.0L Diesel engines and Ingenium I4 2.0L Diesel engines,...
Read full bulletin
when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as not supported.
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
A review of Front Lower Control Arm warranty returns from various markets has shown that arm assemblies have been...
Read full bulletin
incorrectly changed for knock issues when the front bush is cracked and should have been replaced as per Technical Service Bulletins LTB00204v4 and LTB00123v4.
Engine knocking noise post service engine replacement - incorrect fuel injector installation.
MISFIRE ON NEW REPLACEMENT OR REMAN UNITS AJ126
3.0L AJ126 Misfire on New Replacement or REMAN units.
ENGINE MISFIRE
Customer reports, Engine Light is on and engine running rough.
Customer reports, Engine Light is on and poor cabin heating.
Malfunction Indicator Lamp MIL may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Malfunction Indicator Lamp MIL may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
Customers will be reporting a MIL illuminated and misfire/rough running condition.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
DIESEL ENGINE PCM CALIBRATION - CANCELLED
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Intermittent Engine Non Start After An Eco Stop Start Event
The engine Malfunction Indicator Lamp (MIL) may be illuminated.
INGENIUM I6 3.0L Petrol - PCV Cover Valve Poor Idle
Seat Power Height Adjustment Motor Inoperative
Seat Power Fore/Aft Motor Inoperative
Seat Recliner Motor Inoperative
Customer States engine runs rough with MIL illuminated.
Customer states check engine light is illuminated.
Customer States engine runs rough with MIL illuminated.
Check Engine MIL illuminated
Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic...
Read full bulletin
Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.
MIL and/or Lack of Drive After Remote Engine Start
Check Engine MIL
Check Engine MIL
The Check Engine MIL is on.
There is a noise coming from the engine bay.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
Read full bulletin
variable valve timing (VVT) solenoids on both intake an exhaust.
A rattling noise can be heard coming from under the vehicle.
Read full bulletin
Investigation has determined that the rattle is coming from the engine undershield.
The engine is running rough.
Read full bulletin
There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
VARIABLE CAMSHAFT TIMING (VCT) SOLENOIDS
Variable Camshaft Timing (VCT) Solenoids
A customer may report a rattle type noise from under the vehicle with the engine running.
There is a restricted performance message in the instrument pack and a Check Engine MIL.
Variable Camshaft Timing (VCT) Solenoids
The Check Engine MIL is illuminated.
The engine fan runs excessively.
Check Engine MIL
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
Read full bulletin
variable camshaft timing (VCT) solenoids on both intake an exhaust.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
Read full bulletin
variable camshaft timing (VCT) solenoids on both intake an exhaust.
The Check Engine Lamp is illuminated.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
Read full bulletin
variable valve timing (VVT) solenoids on both intake an exhaust.
There is a squeak from the engine at startup or shut down.
The engine fan will run sometimes after the engine is shut off.
Oil Leak From Transmission Case
The Check Engine Lamp is illuminated and there is a lack of power.
The Check Engine Lamp is illuminated.
There is a noise from the engine.
Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine replacement
The Check Engine Lamp is on and there is a lack of power.
Check Engine Light illuminated on the cluster.
Read full bulletin
Customer may have a hesitation concern but this is not in every case.
There is a noise from the engine.
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
There is a loud noise from the front of the vehicle.
Read full bulletin
The Check Engine MIL is on.
The Check Engine Lamp is on and there is a lack of power.
The Check Engine MIL is on.
There is a noise from the engine.
Read full bulletin
The charge warning lamp is on.
The Check Engine Lamp is on and there is a lack of power.
InControl Remote App does not update vehicle location or show correct vehicle status.
Read full bulletin
Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
Check Engine lamp illuminated with DTC P2002-00 stored in the PCM which requires DPF replacement
The Check Engine MIL is on.
Check Engine Lamp Illuminated
Check Engine Lamp illuminated on the Instrument Cluster
The Check Engine MIL is on.
Read full bulletin
There is a lack of power on initial acceleration
The Check Engine MIL is on.
The variable coolant pump shroud is sticking causing electronic cooling fan to run at 100% duty cycle and/or illuminate...
Read full bulletin
the Check Engine MIL.
The Check Engine MIL is on There is a noise from the engine
Check engine light on instrument cluster
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check...
Read full bulletin
Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
Noise from starter following removal of the engine oil pan.
ARC Moan - Customer reports noise as a Hum / Whine / Moan.
Read full bulletin
The noise typically occurs when the ARC system is hot, ( fluid above 60 degC ) when coming to rest and for up to 15 seconds after the vehicle stops. The noise is generally heard between idle and 900rpm as a tonal noise, which may or may not change frequency to a higher tone at around 800rpm.
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC).
Read full bulletin
Upon further diagnostics, the Technician may find Diagnostic Trouble Code (DTC) P0496-00 is stored in the Powertrain Control Module (PCM).
The tire valve stem is broken or cracked.
Check Engine Light illuminated, Restricted Performance Message on IPC
Check engine light on instrument cluster
Customer reports that the Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Cluster (IC).
Read full bulletin
Diagnostic Trouble Code(s) related to Catalyst System Efficiency P0420-00 and/or P0430-00 are stored in the Powertrain Control Module (PCM). NOTE ? the concern detailed in this SSM is only applicable to Range Rover Sport vehicles (SVR) 2018 Model Year fitted with the V8 S/C 5.0L petrol engine (575PS)
The Check Engine Lamp is on.
Check Engine Light on the instrument cluster
A customer may be unable to select a transmission gear and/or start the engine.
Read full bulletin
A 'Gearbox fault' message may also be displayed on the Instrument Cluster. Switching the ignition 'OFF' and then 'ON' clears the fault. Upon further diagnosis, a Technician may find DTC (Diagnostic Trouble Code) U0402-92 stored in the Transmission Control Switch (TCS). DTC U0402-00 [stored in the PCM (Powertrain Control Module)] and/or U0404-64 [stored in the TCM (Transmission Control Module)] may also be found.
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
The Check Engine Lamp is on.
The Check Engine Lamp is on.
Check Engine Light on Instrument Cluster
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve.
Read full bulletin
Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
The Check Engine Lamp is on.
Read full bulletin
DTC P026B-00 and injector specific DTC are stored in the PCM. DTC may appear as 185733 Undefined.
The Check Engine Lamp is on.
Read full bulletin
DTC P0496 is stored in the PCM. The fuel tank leak test routine and purge valve self test return passing results. This is caused by an bug in the software and is set when the gas cap is removed for refueling prior to the ignition being turned off.
The Check Engine Lamp is on and the vehicle is running rough.
Read full bulletin
DTCs vary, may include P2187-00, P2189-00, P013E-00,P014E-00. Fuel trims near limit when engine is at idle speed.
Check Engine Light illuminated, Restricted Performance Message on IPC
Check Engine Light illuminated - P2002-00 for DPF Efficiency below threshold is stored in the PCM.
Read full bulletin
This is usually not paired with any Red/Amber warnings for unsuccessful regeneration.
HVAC software update causes Auxiliary Climate Control to stop producing cold air - rear refrigerant valve is not opened.
Read full bulletin
Applicable to 18 MY and 19 MY vehicles only.
The Check Engine Lamp is on.
The Check Engine Lamp is on.
Check Engine Light illuminated
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
On vehicles with 360mm front brake discs (2 piston floating caliper) only, a vibration or judder may be evident through...
Read full bulletin
the steering wheel and/or brake pedal when applying brakes from 50 KPH (30 MPH) or above.
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
Read full bulletin
flashing (see attachment) with engine off
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
Read full bulletin
flashing (see attachment) with engine off
Seat height operates in increments and seat memory function will not work after replacement of seat height motor.
Read full bulletin
Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
The Check Engine Lamp is on.
The Check Engine Lamp is on.
Check Engine Light illuminated
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
On vehicles with 360mm front brake discs (2 piston floating caliper) only, a vibration or judder may be evident through...
Read full bulletin
the steering wheel and/or brake pedal when applying brakes from 50 KPH (30 MPH) or above.
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
Read full bulletin
flashing (see attachment) with engine off
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
Read full bulletin
flashing (see attachment) with engine off
Seat height operates in increments and seat memory function will not work after replacement of seat height motor.
Read full bulletin
Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
The Check Engine Lamp is on.
Check Engine Light illuminated, Restricted Performance Message on IPC
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
Read full bulletin
flashing (see attachment) with engine off
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs...
Read full bulletin
flashing (see attachment) with engine off
A 'DEF (Diesel Exhaust Fluid) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be...
Read full bulletin
displayed on the Instrument Cluster (IC). Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) P208A-13 and P208C-11 stored in the Powertrain Control Module (PCM).
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster with DTC (Diagnostic...
Read full bulletin
Trouble Code) P0234-77 stored in the Powertrain Control Module (PCM). DTC P2463-00 and P246B-00 may also be stored.
An oil leak from the transmission case may be evident.
A noise from the underneath of the vehicle may be evident.
Read full bulletin
The noise is most prominent during light throttle and low speed (for example: during car park maneuvers) and is independent of ambient temperature range. Under these conditions, a low-level, non-constant cyclical-type noise can be heard coming from the Center Exhaust system (Exhaust Valve) adjacent to the fuel tank.
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan.
Read full bulletin
Engineering would like to investigate the root cause as to these concerns
Customer notices ?Park Brake needs Calibration? message on the instrument cluster.
Read full bulletin
They may not be able to release the EPB for a short period of time following this message The following 4 DTC?s will be logged within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck C2006-71 - Left actuator ? Actuator Stuck C2007-72 ? Right Motor ? Actuator Stuck open C2008-72 - Left Motor ? Actuator Stuck open
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan.
Read full bulletin
Engineering would like to investigate the root cause as to these concerns
A front and/or rear door closing motor may not operate correctly, with one or more of the following issues present: ?...
Read full bulletin
The door does not open past the partial latch position. ? The door closing motor does not fully close the door but the motor can be heard running. ? The door does not fully close but does partially latch.
A 'Diesel Exhaust Fluid (DEF) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be...
Read full bulletin
displayed on the Instrument Cluster (IC). Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) P208A-13 and P208C-11 stored in the Powertrain Control Module (PCM).
Customer notices Park Brake needs Calibration? message on the instrument cluster.
Read full bulletin
They may not be able to release the EPB for a short period of time following this message The following 4 DTC?s will be logged within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck C2006-71 - Left actuator ? Actuator Stuck C2007-72 ? Right Motor ? Actuator Stuck open C2008-72 - Left Motor ? Actuator Stuck open
Customer notices ?Park Brake needs Calibration? message on the instrument cluster.
Read full bulletin
They may not be able to release the EPB for a short period of time following this message The following 4 DTC?s will be logged within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck C2006-71 - Left actuator ? Actuator Stuck C2007-72 ? Right Motor ? Actuator Stuck open C2008-72 - Left Motor ? Actuator Stuck open
The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing...
Read full bulletin
seam.
The engine MIL (Malfunction Indicator Lamp) may be illuminated and a restricted performance message may be displayed.
Read full bulletin
Upon further investigation, DTC (Diagnostic Trouble Code) P0299-77 is stored in the Powertrain Control Module (PCM).
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat...
Read full bulletin
housing seam.
A rattle noise may be evident from the engine compartment and may appear louder while the engine is under load or on overrun.
Read full bulletin
The noise may also appear louder when starting the engine from a cold engine.
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0030-29 and/or...
Read full bulletin
P2251-13 stored in the Powertrain Control Module (PCM).
A customer may complain of a Check Engine Lamp illumination or poor engine performance
Issue: Customer notices ?Park Brake needs Calibration? message on the instrument cluster.
Read full bulletin
They may not be able to release the EPB for a short period of time following this message The following 4 DTC?s will be logged within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck, C2006-71 - Left actuator ? Actuator Stuck, C2007-72 ? Right Motor ? Actuator Stuck open, C2008-72 - Left Motor ? Actuator Stuck open
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic...
Read full bulletin
Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM).
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
A Customer may complain of a Check Engine lamp illumination and or rough engine running.
Issue: The customer may experience a Check Engine Light on the instrument cluster and DTC, P2002, stored in the PCM in...
Read full bulletin
isolation.
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster with Diagnostic Trouble Code...
Read full bulletin
(DTC) P0234-77 stored in the Powertrain Control Module (PCM). DTCs P2463-00 and P246B-00 may also be stored.
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be...
Read full bulletin
visible when vehicle is in workshop. Vehicle shows ALL of the following 4 DTC?s (the 5th DTC is optional) within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck, C2006-71 - Left actuator ? Actuator Stuck, C2007-72 ? Right Motor ? Actuator Stuck open, C2008-72 - Left Motor ? Actuator Stuck open, U3001-77 ? Control Module Improper Shutdown ? Commanded position not available (Optional)
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat...
Read full bulletin
housing seam.
A rattle noise may be evident from the engine compartment and may appear louder while the engine is under load or on overrun.
Read full bulletin
The noise may also appear louder when starting the engine from a cold engine.
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0030-29 and/or...
Read full bulletin
P2251-13 stored in the Powertrain Control Module (PCM).
A customer may complain of a Check Engine Lamp illumination or poor engine performance
Issue: Customer notices ?Park Brake needs Calibration? message on the instrument cluster.
Read full bulletin
They may not be able to release the EPB for a short period of time following this message The following 4 DTC?s will be logged within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck, C2006-71 - Left actuator ? Actuator Stuck, C2007-72 ? Right Motor ? Actuator Stuck open, C2008-72 - Left Motor ? Actuator Stuck open
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic...
Read full bulletin
Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM).
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
A Customer may complain of a Check Engine lamp illumination and or rough engine running.
Issue: The customer may experience a Check Engine Light on the instrument cluster and DTC, P2002, stored in the PCM in...
Read full bulletin
isolation.
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster with Diagnostic Trouble Code...
Read full bulletin
(DTC) P0234-77 stored in the Powertrain Control Module (PCM). DTCs P2463-00 and P246B-00 may also be stored.
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be...
Read full bulletin
visible when vehicle is in workshop. Vehicle shows ALL of the following 4 DTC?s (the 5th DTC is optional) within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck, C2006-71 - Left actuator ? Actuator Stuck, C2007-72 ? Right Motor ? Actuator Stuck open, C2008-72 - Left Motor ? Actuator Stuck open, U3001-77 ? Control Module Improper Shutdown ? Commanded position not available (Optional)
A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance
The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P0030-29 and/or...
Read full bulletin
P2251-13 stored in the Powertrain Control Module (PCM).
Issue: Oil leaking between the automatic transmission and transfer case which is currently being misdiagnosed leading to repeat repairs, i.e.
Read full bulletin
leaks incorrectly being identified as coming from the rear transmission oil seal or sump. Oil weeps through the aluminium of the casing in the base of the pocket around where the steel D clutch tube is embedded, refer to attached file.
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the...
Read full bulletin
direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C compressor displacement. The vehicle continues to operate; however, the function of the climate system is compromised by the failure mode. The customer may report a number of symptoms: cycling temperature within the passenger compartment, too cold, too hot, and/or odor ingress.
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the...
Read full bulletin
direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C compressor displacement. The vehicle continues to operate; however, the function of the climate system is compromised by the failure mode. The customer may report a number of symptoms: cycling temperature within the passenger compartment, too cold, too hot, and/or odor ingress.
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble...
Read full bulletin
Code (DTC) P132B-77 stored in the Powertrain Control Module (PCM).
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be...
Read full bulletin
visible when vehicle is in workshop. Vehicle shows ALL of the following 4 DTC?s (the 5th DTC is optional) within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck; C2006-71 - Left actuator ? Actuator Stuck; C2007-72 ? Right Motor ? Actuator Stuck open; C2008-72 - Left Motor ? Actuator Stuck open; U3001-77 ? Control Module Improper Shutdown ? Commanded position not available (Optional)
A customer may be unable to select a transmission gear and/or start the engine.
Read full bulletin
A 'Gearbox fault' message may also be displayed on the Instrument Cluster (IC). Switching the ignition 'OFF' and then 'ON' clears the fault. Upon further diagnosis, a Technician may find Diagnostic Trouble Code (DTC) U0402-09 stored in the Transmission Control Switch (TCS). DTCs U0402-00 (stored in the Powertrain Control Module [PCM]) and/or U0404-64 (stored in the Transmission Control Module [TCM]) may also be found.
Issue: Customer may arrive at retailer with concern relating to loss of performance and engine MIL light illuminated on instrument cluster.
Read full bulletin
PLEASE NOTE:- This SSM relates only to the above vehicles fitted with AJ200D High Power derivatives
Other
146 bulletinsCatalyst Over Temperature
Catalyst Over Temperature
Catalyst over temperature
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
MIL Illuminated.
AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM
Catalyst Over Temperature
Vehicle Will Not Charge
This SSM applies to Instrument Pack lens in the above applicable model years vehicles.
A customer may report that there is a clicking type noise coming from the front seat base while driving.
Low speed front end driveline clunk - V8
Low speed front end driveline clunk - V8
MIL illuminated
LOW SPEED FRONT END DRIVELINE CLUNK
LOW SPEED FRONT END DRIVELINE CLUNK
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE
DEPLOYABLE TOW BAR WILL NOT DEPLOY OR STOW.
Driveline Noise or Vibration
Technical Bulletin: Squeaks & Rattles Kit Availability
Lack/Loss of Power
Lack/Loss of Power
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
Read full bulletin
malfunction, Erroneous E-Call Trigger
ACCESSORY DASHBOARD CAMERA INOPERATIVE
A customer may report a rattle tyle noise from the front seat base area.
A customer may report that the 2nd row seat does not recline.
A customer may report that the load through center seat does not fold properly
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
Read full bulletin
malfunction, Erroneous E-Call Trigger
A customer may report a rattle tyle noise from the front seat base area.
A customer may report that the 2nd row seat does not recline.
A customer may report that the load through center seat does not fold properly.
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
Read full bulletin
malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
Read full bulletin
malfunction, Erroneous E-Call Trigger
SOS limited availability / SOS Not available
Seat Mounted Seat Switches Not Working
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
Read full bulletin
malfunction, Erroneous E-Call Trigger
MIL illuminated
Seat Mounted Seat Switches Not Working
Technical Bulletin: Both Keys Locked In Vehicle
Technical Bulletin: Fixed Side Step 'Rattle' Noise onwards
Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
Seat mounted seat switches - Seats not moving
Seat mounted seat switches - Seats not moving
Front Radiator Grille Discolored
Oil Level Gauge (Dipstick) markings incorrect.
Oil Level Gauge (Dipstick) markings incorrect.
Connectivity functions are no longer working.
Key remote functions and/or passive entry stopped working.
A customer may report a rattle noise coming from the front seat area.
There is a fluid leak on the ground.
RESCINDED - Second Row Seating Center Arm Rest Operating Handle Adrift/Broken - RESCINDED
Carbon fiber bonnet damage.
InControl Touch Pro features may not function as expected.
Pivi IP27.1 (OS 2.0.6)
TCU v19.2
Pivi IP27.2 (OS 2.0.6)
TCU v19.2
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
Rattle noise coming from underneath the vehicle
On with the air ionization feature, high pitch whistle noise may be evident from the passenger compartment center air...
Read full bulletin
vents.
Driveline Noise Concerns
Range Rover (L405), Range Rover Sport (L494), Discovery (L462), V8 S/C 5.0L PETROL and V8 N/A 5.0L PETROL Electronic...
Read full bulletin
Locking Rear Differentials - Noisy
There is a noise from the front of the car.
There is a noise on turns.
Read full bulletin
There is a judder from the vehicle.
The heated seat feature may not operate as expected and a customer may express one of the follow concerns: The heated...
Read full bulletin
seat temperature is slow to increase after the feature is turned on. The heated seat temperature does not decrease after the feature is turned off.
Customer may report that the heated seats are slow to warm or cool off.
Restricted Performance is on the Instrument Cluster.
Customer states the vehicle will not start.
Web Browser functionality is not available.
Voice control is not able to locate destination entry.
SOTA download does not complete first time through
Customer may state the adaptive speed control is inoperative There is a Forward Alert message on the Instrument Cluster...
Read full bulletin
(IC)
Customer states the vehicle will not start
Customer states the vehicle will not start.
A momentary delayed throttle response may be experienced when accelerating from low vehicle speed.
Customer states the vehicle will not start.
TCU_3 Programming failures
Customer states the vehicle will not start
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
TCU_3 Programming failures
Customer states the vehicle will not start.
TCU_3 Programming failures
Customer may report a humming noise from under the vehicle.
Read full bulletin
Technical
TCU_3 programming failures
There is a hesitation when accelerating from a stop or rolling stop.
Read full bulletin
The vehicle has a lag when pressing the gas then will jump and accelerate
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where an...
Read full bulletin
unexpected alarm activation (with the vehicle locked) occurs and/or the vehicle cannot be locked.
TCU_3 programming failures
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
Poor quality from Voice Control.
Read full bulletin
Poor quality from Voice Command
There is a hesitation when accelerating from a stop or rolling stop.
Read full bulletin
The vehicle has a lag when pressing the gas then will jump and accelerate.
On with the air ionization feature, high pitch whistle noise may be evident from the passenger compartment center air...
Read full bulletin
vents.
InControl Touch Pro Inoperative
There is a hesitation when accelerating from a stop or rolling stop.
Read full bulletin
The vehicle has a lag when pressing the gas then will jump and accelerate
3rd row seats will not fully fold/ unfold when requested or may only partially fold/ unfold on Range Rover Sport 18/19...
Read full bulletin
model years only.
Customers may complain of connectivity issues when attempting to use InControl features which require mobile data.
InControl Touch Pro Inoperative
There is a hesitation when accelerating from a stop or rolling stop.
Read full bulletin
The vehicle has a lag when pressing the gas then will jump and accelerate
3rd row seats will not fully fold/ unfold when requested or may only partially fold/ unfold on Range Rover Sport 18/19...
Read full bulletin
model years only.
Customers may complain of connectivity issues when attempting to use InControl features which require mobile data.
There is a hesitation when accelerating from a stop or rolling stop The vehicle has a lag when pressing the gas then...
Read full bulletin
will jump and accelerate
InControl Touch Pro Inoperative
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
Read full bulletin
unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where...
Read full bulletin
unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.
SIM card does not latch in SIM slot or cannot be read.
SIM card does not latch in SIM slot or cannot be read.
Smart Key handset will not lock or unlock the vehicle unless within close proximity
Smart Key handset will not lock or unlock the vehicle unless within close proximity
A Customer may report a discoloured patch on the rear spoiler.
Upon delivery of the vehicle, it is noted the vehicle will start without holding the RF key by the IAU
A customer may complain of a lack of power when accelerating from a ?rolling stop?
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a...
Read full bulletin
drive cycle.
A customer may report intermittent or permanent poor operational range of the smart key remote when the lock/ unlock...
Read full bulletin
button is pressed on 2018MY only Range Rover, Range Rover Sport, Discovery. Any of the following symptoms may be present. Smart key not found appears on Instrument Cluster intermittently. Key remote will only lock/ unlock the vehicle when close to the vehicle approximately 1 metre to 10 metres.
A customer may complain of a hesitation while accelerating from a "rolling stop".
Damage/marking on the surface of the Instrument Cluster (IC) lens.
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
Customersmay report that the second row seat folding feature is not operating as expected.
Poor RF receiver range
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
Read full bulletin
including roller blind type load space cover housing and PVC blind material.
A customer may complain of a hesitation while accelerating from a "rolling stop".
Damage/marking on the surface of the Instrument Cluster (IC) lens.
A Customer may report a discoloured patch on the rear spoiler.
Upon delivery of the vehicle, it is noted the vehicle will start without holding the RF key by the IAU
A customer may complain of a lack of power when accelerating from a ?rolling stop?
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a...
Read full bulletin
drive cycle.
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
Customers may report that the second row seat folding feature is not operating as expected.
Poor RF receiver range
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
Read full bulletin
including roller blind type load space cover housing and PVC blind material.
A Customer may report a discoloured patch on the rear spoiler.
Upon delivery of the vehicle, it is noted the vehicle will start without holding the RF key by the IAU
A customer may complain of a lack of power when accelerating from a ?rolling stop?
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a...
Read full bulletin
drive cycle.
Issue: A customer may report a concern that, when an external media source is connected to the In Car Entertainment...
Read full bulletin
system using the relevant USB cable only, the device is not connecting to the vehicle.
Issue: Noise evident to the front of the vehicle at 10-40 MPH/16-64 KPH on a smooth road described as a groaning,...
Read full bulletin
scraping or drone noise on vehicles produced within the following vin ranges ? LG Range Rover - LG000001 to LG351464, LW Range Rover Sport ? LW100000 to LW152017, LW Range Rover Sport - LW300000 to LW399999, LW Range Rover Sport - LW500000 to LW599999, LW Range Rover Sport - LW600000 to LW687306, LR Discovery ? LR000001 to LR017639
The keyless entry system lock function may not operate or operates intermittently.
Damage/Marking On The Surface Of The Instrument Cluster (IC) Lens
The interior veneer inserts may be scratched.
Customers may report that the interior veneer inserts are scratched.
TCU activation at PDI
The keyless entry system lock function may not operate or operates intermittently.
Presentation from Dealer Shop Foreman Conference Call
Situation: The keyless entry system lock function may not operate or operates intermittently.
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
Infotainment
111 bulletinsThis extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year...
Read full bulletin
from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...
Read full bulletin
agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
Infotainment Master Controller (IMC) Extended Warranty
Infotainment Master Controller (IMC) Extended Warranty
These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...
Read full bulletin
agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may...
Read full bulletin
provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
Coolant Low warning displayed in the Instrument Cluster
Navigation voice guidance no longer operational after latest NGI update
Voice guidance concerns when using Apple CarPlay.
Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...
Read full bulletin
Waze.
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance is not working with Apple CarPlay
Infotainment Updates
Update Apple Carplay Navigation Voice Guidance Not Heard
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
Read full bulletin
a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down. ? 'DVD Disc Error' is displayed on the Touchscreen (TS) after a Digital Versatile Disc (DVD) is inserted.
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio...
Read full bulletin
popping noise iOS13 Bluetooth improvements Additional improvements
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB),...
Read full bulletin
specifically relating to reports of the touchscreen displaying Radio not available from vehicle start-up and continues for the entire drive.
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
XM radio is inop.
XM radio is inop.
Popping sound or crackling noise from the audio system while in use.
Pop Noise From Audio Output
Customer states there is no audio output from the speakers on all sources.
Customer complaint in regards to Infotainment system.
Popping sound or crackling noise from the audio system while in use.
Customer may state there is no audio present or volume control.
Customer may state there is no audio present or volume control.
Customer may state there is a pop noise or crackle when playing the audio.
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later...
Read full bulletin
versions.
Popping sound or crackling noise from the audio system while in use.
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl Touch Pro? software in 2016-18MY...
Read full bulletin
vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.
Popping sound or crackling noise from the audio system while in use.
A "Smart key found" message may be displayed on the Instrument Cluster and poor Smart key operation may be evident.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a 2500 status.
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
Customers may report that no audio can be heard in the vehicle.
Read full bulletin
Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
Customers may report that no audio can be heard in the vehicle.
Read full bulletin
Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
A 'Smart key not found' message may be displayed on the Instrument Cluster and poor Smart key operation may be evident.
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS...
Read full bulletin
is not available? displayed on the instrument Cluster? due to activation failure.
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below...
Read full bulletin
has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS...
Read full bulletin
is not available? displayed on the instrument Cluster? due to activation failure.
A 'Smart key not found' message may be displayed on the Instrument Cluster and poor Smart key operation may be evident.
Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment software to...
Read full bulletin
make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment software to...
Read full bulletin
make sure customers receive their new vehicles with the latest infotainment features and enhancements.
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1.
Read full bulletin
InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Navigation concern 4. Live and Web Browser concern 5. System Language concern
?SOS Limited Functionality? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC)...
Read full bulletin
U3000-49 logged in the TCU (Telematics Control Unit). SOS Limited Functionality may affect the TCU's ability to support the ECall function when required by the customer.
A 'Smart key not found' message may be displayed on the Instrument Cluster and poor Smart key operation may be evident.
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC)...
Read full bulletin
U3000-49 logged in the TCU (Telematics Control Unit).
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ?...
Read full bulletin
L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery:
Hood open' Warning Message Displayed On Instrument Cluster
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC)...
Read full bulletin
from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
Read full bulletin
Bluetooth the user may experience a connectivity issues.
Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October.
Read full bulletin
As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) software should not be updated unless related to a reported customer concern.
The Cruise Control status and set speed may not be displayed on the Head Up Display (HUD).
Read full bulletin
It does display the status and set speed in the Instrument Cluster.
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or SOS...
Read full bulletin
is not available? displayed on the instrument Cluster? due to activation failure.
A 'boom' type noise may be heard within the passenger compartment when using the infotainment system.
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
"SOS Limited Availability" warning is displayed on IC (Instrument Cluster along with Diagnostic Trouble Code (DTC)...
Read full bulletin
U3000-49 logged in the TCU (telematics Control Unit)).
Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...
Read full bulletin
inoperative
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ?...
Read full bulletin
L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18MY ?Satellite radio false subscription message displayed on lower screen?. French/ English language mix on touch screen of NGI system in French language setting.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the InControl Touch Pro?...
Read full bulletin
front and rear seat heat control functionality does not operate as expected. The ability to control the rear heated seats from the front Touchscreen (TS) may also be affected.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
Read full bulletin
Range where the InControl Touch Pro? front and rear seat heat control functionality does not operate as expected. The ability to control the rear heated seats from the front Touchscreen (TS) may also be affected.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the InControl Touch Pro?...
Read full bulletin
front and rear seat heat control functionality does not operate as expected. The ability to control the rear heated seats from the front Touchscreen (TS) may also be affected.
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC)...
Read full bulletin
.The concern occurs when updating to phase 4.0 using PATHFINDER 180
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
Read full bulletin
Bluetooth the user may experience a connectivity issues.
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system...
Read full bulletin
can no longer provide Navigation destination entry via voice control.
"SOS Limited Availability" warning is displayed on Instrumental Cluster.
Read full bulletin
Issue is Caused due the TCU (Telematics Cobntrol Unit) not receiving Global Positioning System (GPS) message within a specified time frame.
Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...
Read full bulletin
inoperative
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ?...
Read full bulletin
L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18MY ?Satellite radio false subscription message displayed on lower screen?. French/ English language mix on touch screen of NGI system in French language setting.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the InControl Touch Pro?...
Read full bulletin
front and rear seat heat control functionality does not operate as expected. The ability to control the rear heated seats from the front Touchscreen (TS) may also be affected.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
Read full bulletin
Range where the InControl Touch Pro? front and rear seat heat control functionality does not operate as expected. The ability to control the rear heated seats from the front Touchscreen (TS) may also be affected.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the InControl Touch Pro?...
Read full bulletin
front and rear seat heat control functionality does not operate as expected. The ability to control the rear heated seats from the front Touchscreen (TS) may also be affected.
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC)...
Read full bulletin
.The concern occurs when updating to phase 4.0 using PATHFINDER 180
Hood open' Warning Message Displayed On Instrument Cluster
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC)...
Read full bulletin
from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
Read full bulletin
Bluetooth the user may experience a connectivity issues.
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
Read full bulletin
Bluetooth the user may experience a connectivity issues.
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system...
Read full bulletin
can no longer provide Navigation destination entry via voice control.
Hood open' Warning Message Displayed On Instrument Cluster
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC)...
Read full bulletin
from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or...
Read full bulletin
Bluetooth the user may experience a connectivity issues.
Issue: When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate...
Read full bulletin
and/ or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.
Issue: This SSM is for a ?No Audio? symptom on the Meridian Surround Sound System.
Read full bulletin
The surround sound system can be recognised in the Audio Settings menu. If you have a Meridian Surround Sound System then you will be able to see the surround sound modes as shown in the yellow box in ?Attachment 1?.
Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using...
Read full bulletin
left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) there is no response from touch screen and audio output remains distorted. The DTC B14D3-96 may also be stored in the Infotainment Master Controller (IMC) suggesting a radio tuner component internal failure.
Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
Issue: A customer may report a concern of no sound from the audio system, even when the volume is turned up.
Read full bulletin
The Audio/Video button on touch-screen home page may also be greyed out.
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
Read full bulletin
the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
Read full bulletin
the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
Issue: Unexpected noise from Head-Up Display (HUD)
Issue: A customer may report that the Head Up Display (HUD) feature does not display cruise control information on the...
Read full bulletin
inside of the windscreen following selection via the instrument panel menu. Affecting 18MY vehicles only manufactured with non-adaptive cruise control.
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
Read full bulletin
the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
Read full bulletin
a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down. ? 'DVD Disc Error' is displayed on the Touchscreen (TS) after a Digital Versatile Disc (DVD) is inserted.
Touch Screen Delamination
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no...
Read full bulletin
longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
Issue: A customer may report a concern that after a DVD is inserted in the Optical Disc drive on vehicles manufactured...
Read full bulletin
with the In Control Touch Pro infotainment system the following message is shown intermittently: "Disc error - Check disc is clean and inserted correctly".
Electrical
110 bulletinsPowertrain Control Module (PCM) Software Update
Powertrain Control Module (PCM) Software Update
Powertrain Control Module (PCM) Software Update
Grid lines are no longer showing in reverse camera image after software update to IPMB camera module.
Leaking windshield that caused the water ingress on the electrical component.
Powertrain Control Module (PCM) Software Update
POWERTRAIN CONTROL MODULE SOFTWARE UPDATE
Powertrain Control Module (PCM) Software Update
Powertrain Control Module (PCM) Update
Powertrain Control Module (PCM) Update
Fuel Pump Driver Module Inoperative
Powertrain Control Module (PCM) Software Update
Powertrain Control Module (PCM) Update
Powertrain Control Module (PCM) Update
Startup battery keeps draining / Vehicle will not start
Powertrain Control Module (PCM) Update
Battery low warning displayed on instrument cluster and/or no-start
POWERTRAIN MODULE CONTROL (PCM) UPDATE
POWERTRAIN MODULE CONTROL (PCM) UPDATE
When connected toa diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly...
Read full bulletin
reports the monitor readiness status as 'not supported'.
Battery low warning displayed on instrument cluster and/or no-start.
Customer reports of 12V battery issues.
Read full bulletin
These range from battery low warning displayed to no-start.
PHEV cooling circuit expansion tank level low or HV battery warning message displayed.
Powertrain Control Module (PCM) Software Update SUSPENDED
Chassis Control Module (CHCM) Suspension Warning on Cluster
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
Powertrain Control Module (PCM) Incorrect Calibration
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...
Read full bulletin
sitting.
Electric Vehicle (EV) mode & High Voltage Charging not available
Electric Vehicle (EV) mode & High Voltage Charging not available
Electrically Deployable Tow Bar Will Not Move When Requested
Head Lamp Module DTCs - A customer may report a lamp fault displays on the message center.
Interactive Control Display Module (ICDM) - Purple Line Flickering
When attempting to complete the Replace ECU application for the Occupant Classification System Module (OCS) the application fails.
Read full bulletin
The error message The following error was encountered: is displayed to the user.
The Interactive Control Display Module (ICDM) may not be operating as expected.
Read full bulletin
A purple line can be seen flickering on the lower edge of the ICDM.
The Interactive Control Display Module (ICDM) may not be operating as expected, and may be blank or flickering.
The MIL is illuminated on the IPC with Diagnostic Trouble Code(s) (DTC) P0234-77 stored in the Powertrain Control Module...
Read full bulletin
(PCM) which may be accompanied with DTCs P2463-00 and P246B-00.
TDV6 16-18MYMY3.0L TDV6 equipped vehicles have a MIL and Restricted Performance on the instrument cluster and P0234-77...
Read full bulletin
stored in the PCM
Quiescent battery drain due to TCU module.
There are multiple issues in regards to the manufacturing process of the Image Processing Module A from the supplier...
Read full bulletin
Bosch, or the Central Configuration learn in.
The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B...
Read full bulletin
(IPMB) with no functional effect on the vehicle or camera system.
Issue: A potential concern has been identified on specific vehicles within the Vehicle Identification Number (VIN) range detailed below.
Read full bulletin
Range Rover (LG) 2018-2019 Model Year Vin Range: LG343646 to LG567594 Range Rover Sport (LW) 2018 Model Year Vin Range: LW146054 to LW199986 Range Rover Sport (LW) 2018-2019 Model Year Vin Range: LW800038 to LW876084 Plug-in Hybrid Electric Vehicles (PHEVs) are experiencing depletion of the 12v start-up battery whilst charging the PHEV battery.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
Read full bulletin
where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error Range.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
Read full bulletin
where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error Range.
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis,...
Read full bulletin
leading to unnecessary replacement of the air suspension compressor. Please note that the DTCs do not generate an air suspension fault on the instrument cluster or display any vehicle symptoms.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the...
Read full bulletin
evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error.
A customer may report that one or more of the capacitive buttons on the lower Interactive Control Display Module (ICDM)...
Read full bulletin
are activating involuntarily when not selected. Affecting InControl Touch Pro Duo infotainment systems only.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
Read full bulletin
where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error Range.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
Read full bulletin
where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error Range.
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis,...
Read full bulletin
leading to unnecessary replacement of the air suspension compressor. Please note that the DTCs do not generate an air suspension fault on the instrument cluster or display any vehicle symptoms.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the...
Read full bulletin
evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth, Voice commands...
Read full bulletin
no longer work
Intermittently flat battery complaint.
Read full bulletin
All terrain response switchpack LEDs flashing
A loss of audio functions may occur and/or the vehicle startup battery may be discharged and/or a loss of sound from the...
Read full bulletin
audio system and parking aid system may be evident. Plug-in Hybrid Electric Vehicle (PHEV) vehicles may display a warning message indicating the AVAS (Acoustic Vehicle Alert System) is not available.
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers...
Read full bulletin
may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Both scenarios will be accompanied with Diagnostic Trouble Code (DTC) U2109-09 (Back up Battery Component Failures) stored in the TCU.
Variations of DTC P0087 are stored in the PCM for the fuel rail pressure sensor.
Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
Intermittently flat battery complaint.
Read full bulletin
All terrain response switchpack LEDs flashing.
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment...
Read full bulletin
Master Controller (IMC) may show that the module is still not up to date.
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery.
Read full bulletin
Initial diagnosis shows no fault found or no measurable quiescent drain.
The lower Interactive Control Display Module (ICDM) may delaminate.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth Voice commands...
Read full bulletin
no longer work
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
Read full bulletin
During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
Intermittently flat battery complaint.
Read full bulletin
All terrain response switchpack LEDs flashing.
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment...
Read full bulletin
Master Controller (IMC) may show that the module is still not up to date.
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery.
Read full bulletin
Initial diagnosis shows no fault found or no measurable quiescent drain.
The lower Interactive Control Display Module (ICDM) may delaminate.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth Voice commands...
Read full bulletin
no longer work
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
Read full bulletin
During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
The lower Interactive Control Display Module (ICDM) may delaminate.
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers...
Read full bulletin
may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Both scenarios will be accompanied with Diagnostic Trouble Code (DTC) U2109-09 (Back up Battery Component Failures) stored in the TCU.
A customer may report one or more Body Control Module (BCM) outputs not functioning.
Read full bulletin
Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
Read full bulletin
During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
Read full bulletin
During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
Customer may see message on the Instrument cluster stating "Air suspension not in customer mode" Technician finds...
Read full bulletin
diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance mode
Issue: A Technician will find the following Diagnostic Trouble Code (DTC) relevant to catalyst system efficiency,...
Read full bulletin
P0420-00 stored in the Powertrain Control Module (PCM). The Malfunction Indicator Lamp (MIL) could also be illuminated.
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard...
Read full bulletin
when the steering is in the full lock position, such as during low-speed maneuvers and parking. Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) U2000-4B stored in the Rear Differential Control Module (RDCM).
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...
Read full bulletin
an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
The lower Interactive Control Display Module (ICDM) may delaminate.
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement...
Read full bulletin
module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
Issue: A Technician will find the following Diagnostic Trouble Code (DTC) relevant to catalyst system efficiency,...
Read full bulletin
P0420-00 stored in the Powertrain Control Module (PCM). The Malfunction Indicator Lamp (MIL) could also be illuminated. Affected vehicle vin ranges as follows ? Range Rover Sport (LW) AJ200P PHEV ? 146054 onwards. Range Rover (LG) AJ200P PHEV ? 343646 onwards
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard...
Read full bulletin
when the steering is in the full lock position, such as during low speed maneuvers and parking. Upon further diagnosis, the technician may find Diagnostic Trouble Code (DTC) U2000-4B stored in the Rear Differential Control Module (RDCM).
Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and...
Read full bulletin
lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Instrument Cluster. In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Body Control Module (BCM)
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard...
Read full bulletin
when the steering is in the full lock position, such as during low-speed maneuvers and parking. Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) U2000-4B stored in the Rear Differential Control Module (RDCM).
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...
Read full bulletin
an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
The lower Interactive Control Display Module (ICDM) may delaminate.
Issue: A Technician will find the following Diagnostic Trouble Code (DTC) relevant to catalyst system efficiency,...
Read full bulletin
P0420-00 stored in the Powertrain Control Module (PCM). The Malfunction Indicator Lamp (MIL) could also be illuminated.
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement...
Read full bulletin
module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
Issue: A Technician will find the following Diagnostic Trouble Code (DTC) relevant to catalyst system efficiency,...
Read full bulletin
P0420-00 stored in the Powertrain Control Module (PCM). The Malfunction Indicator Lamp (MIL) could also be illuminated. Affected vehicle vin ranges as follows ? Range Rover Sport (LW) AJ200P PHEV ? 146054 onwards. Range Rover (LG) AJ200P PHEV ? 343646 onwards
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard...
Read full bulletin
when the steering is in the full lock position, such as during low speed maneuvers and parking. Upon further diagnosis, the technician may find Diagnostic Trouble Code (DTC) U2000-4B stored in the Rear Differential Control Module (RDCM).
Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and...
Read full bulletin
lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Instrument Cluster. In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Body Control Module (BCM)
Issue: A Technician will find the following Diagnostic Trouble Code (DTC) relevant to catalyst system efficiency,...
Read full bulletin
P0420-00 stored in the Powertrain Control Module (PCM). The Malfunction Indicator Lamp (MIL) could also be illuminated.
This Service Action supersedes Update Prior to Sale UPS0418 with immediate effect.
Read full bulletin
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where it is not always possible to operate the controls on the lower Interactive Control Display Module (ICDM) and that the Interactive Display Module 'A' (IDMA) will keep flickering off/on with the deployment of the Touchscreen. This issue is more prevalent at colder temperatures and the Touchscreens will remain in this condition for the complete drive cycle.
Issue: A customer may report that intermittently a ?Low battery warning? message is displayed on the Instrument Cluster...
Read full bulletin
message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. In addition a clicking noise may be heard from the Rear Junction Box when the ignition is switched on.
Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front...
Read full bulletin
(HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank screen.
Issue The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder.
Read full bulletin
The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with the ATCM
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual...
Read full bulletin
section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where it...
Read full bulletin
is not always possible to operate the controls on the lower Interactive Control Display Module (ICDM) and the Interactive Display Module ?A? (IDMA) will keep flickering off/on with the deployment of the Touchscreen. This issue is more prevalent at colder temperatures and the Touchscreens will remain in this condition for the complete drive cycle.
This Service Action supersedes Update Prior to Sale UPS0418 with immediate effect.
Read full bulletin
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where it is not always possible to operate the controls on the lower Interactive Control Display Module (ICDM) and that the Interactive Display Module 'A' (IDMA) will keep flickering off/on with the deployment of the Touchscreen. This issue is more prevalent at colder temperatures and the Touchscreens will remain in this condition for the complete drive cycle.
Issue: A customer may report that the Satellite Navigation and text message voice feedback accent does not play back in...
Read full bulletin
?American English? at the next ignition cycle, following selection on the language settings menu. The settings menu will correctly display ?American English? however the voice play back will be in ?British English?. If ?American English? is reselected in the settings menu the voice playback will revert back to ?American English? for current ignition cycle only. The concern will only occur when ?American English? is selected on 2018MY only, all other language settings are not affected.
Customers report the ECO Stop/Start is not working.
Read full bulletin
Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
Issue: L405, L494 and L462 wheel speed sensor harness routing changed for 18MY.
Read full bulletin
The routing shown in Topix is incorrect
Issue: L405, L494 and L462 wheel speed sensor harness routing changed for 18MY.
Read full bulletin
The routing shown in Topix is incorrect
Issue: L405, L494 and L462 wheel speed sensor harness routing changed for 18MY.
Read full bulletin
The routing shown in Topix is incorrect
Issue: L405, L494 and L462 wheel speed sensor harness routing changed for 18MY.
Read full bulletin
The routing shown in Topix is incorrect
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message...
Read full bulletin
center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message...
Read full bulletin
center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure *...
Read full bulletin
recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.
Body & Paint
59 bulletinsFront / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the front or rear door latch does not operate as expected.
A customer may report that the front or rear door latch does not operate as expected.
A customer may complain that the clear coat paint on the vehicle hood is peeling, wrinkling or becoming discolored.
The clearcoat paint finish on the "exposed carbon fiber look" section of the hood might wrinkle, discolor and or peel...
Read full bulletin
off.
A customer may complain that the clear coat paint on the vehicle hood is peeling, wrinkling or becoming discolored.
A customer may complain that the clear coat paint on the vehicle hood is peeling, wrinkling or becoming discolored.
Clicking noise from top of windshield while driving
Clicking noise from top of windshield while driving
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
Technical Bulletin: Earth Stud Repair oin Aluminum Body Onwards
Technical Bulletin: Front Bumper Cover Aero Dynamic Lips - Lower - Level Service Repair.
Roof Rail Trim/Side Finisher Not Correctly Fitted Causing Poor Cosmetic Appearance
Roof Rail Trim/Side Finisher Not Correctly Fitted Causing Poor Cosmetic Appearance
Malfunction Indicator Lamp (MIL) Illuminated on the Instrument Panel Cluster (IPC)
Tailgate. Cosmetic microcracking.
On vehicles with a carbon fiber hood, the area surrounding the hood vents on the carbon fiber hood may be delaminating.
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC)with no other effects on...
Read full bulletin
vehicle operation.
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in...
Read full bulletin
performance and reduction in accelerator response.
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in...
Read full bulletin
performance and reduction in accelerator response.
A customer may report that the roof blind does not open smoothly or binds up / jams while operating.
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when...
Read full bulletin
a door is opened/ closed.
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when...
Read full bulletin
a door is opened/ closed.
Customers may report the removable recovery panel is loose incorrectly aligned.
Customers may report the removable recovery panel is loose incorrectly aligned.
A Customer may complain of one or more Smart Keys not working as expected with the vehicle.
Read full bulletin
This could include: ?Smart Key not found? message on the Instrument Cluster ?Smart Key not recognised? message on the Instrument Cluster ?Smart Key deactivated? message on the Instrument Cluster Failure to unlock or lock all the doors when operating the Smart Key Poor range of the Smart key when operated.
Issue: JLR is investigating washer fluid leaking from the windshield washer reservoir.
Issue: Customers are reporting that side door latches do not operate correctly.
Read full bulletin
Symptoms include latches that will not lock/will not unlock/will not open.
Customers may report the finish on the hood is chipping around the vent inserts.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
Read full bulletin
Range where the area surrounding the hood vents may be delaminating.
On vehicles with a carbon fiber hood, the area surrounding the hood vents on the carbon fiber hood may be delaminating.
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the area...
Read full bulletin
surrounding the hood vents may be delaminating.
On vehicles with an exposed carbon fiber hood, the area surrounding the hood vents on the carbon fiber hood may be...
Read full bulletin
delaminating.
A small gap may be seen between the rear bumper and the tailgate body aperture seal when the tailgate is open.
Customers may report the finish on the hood is chipping around the vent inserts.
A surface crack may be visible on the inside of the tailgate on either side of the rear glass.
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file...
Read full bulletin
which demonstrates the issue.
Customersmay report the finish on the hood is chipping around the vent inserts.
On vehicles with an exposed carbon fiber hood, the area surrounding the hood vents on the carbon fiber hood may be...
Read full bulletin
delaminating.
A small gap may be seen between the rear bumper and the tailgate body aperture seal when the tailgate is open.
Customers may report the finish on the hood is chipping around the vent inserts.
A surface crack may be visible on the inside of the tailgate on either side of the rear glass.
Issue: JLR is investigating washer fluid leaking from the windshield washer reservoir.
Issue: Customers are reporting that side door latches do not operate correctly.
Read full bulletin
Symptoms include latches that will not lock / will not unlock / will not open.
Customers may report the finish on the hood is chipping around the vent inserts.
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file...
Read full bulletin
which demonstrates the issue.
Customers may report the finish on the hood is chipping around the vent inserts.
Issue: JLR is investigating washer fluid leaking from the windshield washer reservoir.
Issue: Customers are reporting that side door latches do not operate correctly.
Read full bulletin
Symptoms include latches that will not lock/will not unlock/will not open.
Customers may report the finish on the hood is chipping around the vent inserts.
On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become...
Read full bulletin
adrift.
Issue: Warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
Issue: Tunescan does not operate, scrolling window animation is constantly running.
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be...
Read full bulletin
bulging.
Steering
51 bulletinsSteering column multifunction switch.
Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent.
Read full bulletin
The areas around the stitching and spokes, or the lower half of the steering wheel, may appear cooler than the rest of the wheel. The heated steering wheel is otherwise operating correctly, and no DTCs are stored.
Rumble/Click/Noise During Low-Speed Manoeuvring with Steering Lock Applied
JLR is investigating rumbling/clicking/noise during low-speed maneuvering with steering lock applied.
JLR is investigating rumbling/clicking/noise during low-speed maneuvering with steering lock applied.
A customer may report that the heated steering wheel does not heat up when selected.
Customer reports of steering wheel mis-alignment.
Customer reports of steering wheel mis-alignment.
Customer states the steering is heavier than expected.
There is an increased noise when turning the steering wheel and a notchy feel to the steering.
Read full bulletin
This bulletin provides diagnostic advice in advance of changes to the TOPIx workshop manual.
Customer states the steering is heavier than expected.
Customer states the steering is heavier than expected.
Vehicle steering feel heavier than expected
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle ...
Read full bulletin
Range where the steering wheel left control switch may not function as expected, leading to one or more of the following features not functioning as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
Read full bulletin
Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
A Customer may report the steering feels heavier then expected.
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
A customer may report the steering feels heavier than expected
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
Read full bulletin
Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control.
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the steering...
Read full bulletin
wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: ? Infotainment controls - volume, seek, next and previous ? Instrument Cluster (IC) menu control ? Mobile phone control ? Favorite control ? Push to talk control
Customersmay report the charge warning light is illuminated and or the heated seats or steering wheel heater is...
Read full bulletin
inoperative.
A customer may report the steering feels heavier than expected
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
Read full bulletin
Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control.
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the steering...
Read full bulletin
wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: ? Infotainment controls - volume, seek, next and previous ? Instrument Cluster (IC) menu control ? Mobile phone control ? Favorite control ? Push to talk control
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the steering...
Read full bulletin
wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected:? Infotainment controls - volume, seek, next and previous? Instrument Cluster (IC) menu control? Mobile phone control? Favorite control? Push to talk control
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
Read full bulletin
Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
A Customer may report the steering feels heavier then expected.
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Customers may report the charge warning light is illuminated and/or the heated seats or steering wheel heater is...
Read full bulletin
inoperative.
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the steering...
Read full bulletin
wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected:? Infotainment controls - volume, seek, next and previous? Instrument Cluster (IC) menu control? Mobile phone control? Favorite control? Push to talk control
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
Read full bulletin
Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
A Customer may report the steering feels heavier then expected.
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
Charge warning light illuminated /heated seats or steering wheel inoperative
The steering wheel left control switch may exhibit a loss of function where the audio volume cannot be adjusted.
The steering wheel may exhibit a vibration / shimmy while driving.
Brakes
31 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
Read full bulletin
instrument cluster.
A customer may report that the adaptive speed control not available, intelligent emergency braking not available,...
Read full bulletin
forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC).
A customer may report that the adaptive speed control not available, intelligent emergency braking not available,...
Read full bulletin
forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC).
The Electric Park Brake (EPB) warning lamp may be illuminated, the 'Park Brake needs Calibration' message may be...
Read full bulletin
displayed, and the EPB may not release.
EPB (Emergency Park Brake) is applied and will not release.
Read full bulletin
The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
Adaptive speed control not available, intelligent emergency braking not available, forward alert not available over...
Read full bulletin
80km/h (50mph) is displayed on the Instrument Cluster (IC). Diagnostic Trouble Code (DTC) C1A67-78 and/or C1A67-54 are set in the Adaptive Speed Control Module (ASCM).
Adaptive speed control not available, intelligent emergency braking not available, forward alert not available over...
Read full bulletin
80km/h (50mph) is displayed on the Instrument Cluster (IC). Diagnostic Trouble Code (DTC) C1A67-78 and/or C1A67-54 are set in the Adaptive Speed Control Module (ASCM).
A judder and/or vibration can be felt through the steering wheel and/or brake pedal when applying brakes from 50 KPH (30 MPH) or above.
Read full bulletin
This version has been issued due to a change in the parts section.
A customer may express a concern that there is a judder and/or vibration felt through the steering wheel and/or brake...
Read full bulletin
pedal when applying brakes from 50 KPH (30 MPH) or above.
Automatic Emergency Braking not available.
Read full bulletin
Forward Alert not available. Emergency Lane Keeping not available.
Automatic Emergency Braking not available.
Read full bulletin
Forward Alert not available. Emergency Lane Keeping not available
Automatic Emergency Braking not available.
Read full bulletin
Forward Alert not available. Emergency Lane Keeping not available.
Automatic Emergency Braking not available.
Read full bulletin
Forward alert not available. Emergency Lane Keeping not available.
Automatic Emergency Braking Not Available in Instrument Pack
Automatic Emergency Braking not available.
Read full bulletin
Forward alert not available. Emergency Lane Keeping not available.
Customer may report a vibration or judder when braking.
Customer may report a vibration or judder when braking.
Issue: During a brake pad change it may become apparent that the brake pad pins have become corroded to the caliper...
Read full bulletin
housing.
The EPB (Electric Park Brake) warning lamp may be illuminated, the 'Park Brake needs Calibration' message may be...
Read full bulletin
displayed, and the EPB may not release. Upon further diagnosis, DTC (Diagnostic Trouble Code) C2007-72 and C2008-72 may be stored in the Anti-lock Brake System (ABS) Control Module.
A customer may report a "Park Brake Needs Calibration" message on the instrument cluster.
The under hood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing,...
Read full bulletin
and/or has a poor finish.
Issue: Customer reports that there is a vibration/judder when the footbrake is applied
A customer may report a "Park Brake Needs Calibration" message on the instrument cluster.
The under hood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing,...
Read full bulletin
and/or has a poor finish.
Issue: Customer reports that there is a vibration/judder when the footbrake is applied
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle.
Read full bulletin
EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle.
Read full bulletin
EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
Issue: Air-leak noise when brake pedal is pressed.
Issue: Air-leak noise when brake pedal is pressed.
HVAC & Climate
25 bulletinsAir Conditioning compressors premature failure due to incorrect run in procedure
A customer may report the air conditioning system is not cooling properly.
A customer may report the air conditioning system is not cooling properly.
Read full bulletin
PAGE 2 TO SFCC_APR2021_46
A customer may report the air conditioning system is not cooling properly.
A customer may report that the air conditioning system is not cooling the cabin properly.
Air Conditioning (A/C) not blowing cool air into the cabin
A customer may report the air conditioning system is not cooling properly.
Air Conditioning Not Blowing Cool Air Into Cabin
A customer may report the air conditioning system is not cooling properly.
A customer may report the air conditioning system is not cooling properly.
A customer may report the air conditioning system is not cooling intermittently.
A customer may report that the HVAC system is not blowing cool air.
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element Poor Performance
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element Poor Performance
No airflow from the HVAC system.
No airflow from the HVAC system.
No airflow from the HVAC system.
A customer may report warm air instead of cool air from the air distribution and face vents when the air conditioning...
Read full bulletin
system is in operation and low temperature selected.
There is no air flow from the HVAC system.
A customer may report that the rear (auxiliary) climate control system is not cooling properly after vehicle has been...
Read full bulletin
serviced.
Customers may report a high pitch electronic type noise is emanating from the HVAC center vents.
Customers may report a high pitch electronic type noise is emanating from the HVAC center vents.
Customers may report that the rear seat heaters cannot be controlled by the front touch screen.
Customers may report that the rear seat heaters cannot be controlled by the front touch screen.
Situation: In response to customer feedback on the performance of the InControl Touch Pro system, Jaguar Land Rover has developed a software upgrade.
Read full bulletin
Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: * Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed * Infotainment Master Controller (IMC) resets, blank screens, and poor system performance * CD ripping/playback issues * Camera stability issues when reverse selected * Media Player crash, library track select fails, USB Source reliability * Phone and Bluetooth - connection and contacts download issues * Climate control fan symbol not visible when increasing/decreasing fan speed * The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen * Unable to access the seat massage auto function on the Touchscreen * 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.
Hybrid & EV
16 bulletinsMHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
Power Supply Distribution Box - Actuator stuck open - PHEV Only
JLR are investigating reports of the Wireless Charger Accessory are intermittently charging or not charging the mobile...
Read full bulletin
device.
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1.
Read full bulletin
No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1.
Read full bulletin
No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1.
Read full bulletin
No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1.
Read full bulletin
No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
Issue: Technician unable to reset service interval on Instrument Cluster using Pathfinder following an oil service on...
Read full bulletin
18MY non Plug-in Hybrid Electric Vehicles and non Hybrid Electric Vehicles only.
Issue: Technician unable to reset service interval on Instrument Cluster using Pathfinder following an oil service on...
Read full bulletin
18MY non Plug-in Hybrid Electric Vehicles and non Hybrid Electric Vehicles only.
Issue: Technician unable to reset service interval on Instrument Cluster using Pathfinder following an oil service on...
Read full bulletin
18MY non Plug-in Hybrid Electric Vehicles and non Hybrid Electric Vehicles only.
Software & Calibration
15 bulletinsREVERSE CAMERA GRID LINES MISSING AFTER IPMB UPDATE
InControl Touch Pro Wired Update
Software Update.
IMC Update 21A will not install
Flashing D After Using Remote Start
IMC 20C1 Software Release
IMC 20C1 Software Release
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
Not able to hear incoming calls with iPhone at 12.2 software.
TCU-3 programming failures.
Read full bulletin
TCU-3 software download incomplete due to software iteration step.
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
Read full bulletin
a software update designed to enhance the robustness of a range of system features and functions.
Jaguar Land Rover North America would like to provide more information about the latest InControl Touch Pro software...
Read full bulletin
updates and advise retailers what supporting documentation is available to explain the technical content, installation guide, and any other relevant warranty and commercial information.
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
Read full bulletin
a software upgrade designed to enhance the robustness of a range of system features and functions.
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
Read full bulletin
a software upgrade designed to enhance the robustness of a range of system features and functions.
Fuel System
12 bulletinsMalfunction Indicator Lamp (MIL) illuminated on the instrument cluster.
Read full bulletin
The root cause of the symptoms is the catalytic converter over temperature.
DIESEL ACCESSORY DRIVE BELT - DAMAGED/SNAPPED OR NOISY
DIESEL ACCESSORY DRIVE BELT - DAMAGED/SNAPPED OR NOISY
Exhaust tailpipe actuator rattle noise on Range Rover Sport SVR models.
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid...
Read full bulletin
(DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
Read full bulletin
the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC).
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel...
Read full bulletin
Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster (IPC).
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
Read full bulletin
the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC).
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel...
Read full bulletin
Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster (IPC).
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
Read full bulletin
the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC).
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel...
Read full bulletin
Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster (IPC).
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
Pre-Delivery & Maintenance
11 bulletinsRANGE ROVER SPORT SVR CATALYST EXTENDED WARRANTY
SVR Catalyst Extended Warranty
Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.
While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/...
Read full bulletin
unlock functionality using the key remote is not operating. The message "Smart key not found" may also appear on the Instrument Cluster. In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Remote Function Actuator (RFA)
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks.
Read full bulletin
Upon further inspection no faults are found with the returned roll bars.
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks.
Read full bulletin
Upon further inspection no faults are found with the returned roll bars.
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks.
Read full bulletin
Upon further inspection no faults are found with the returned roll bars.
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks.
Read full bulletin
Upon further inspection no faults are found with the returned roll bars.
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to...
Read full bulletin
be ?No Fault Found? during part return analysis.
Issue: INJECTOR Refit Kit (Service Part number: LR105428) is shipped with BOSCH installation instruction sheet.
Read full bulletin
Installation instructions are incorrect on the BOSCH installation sheet.
The 'Service Required' warning text will not appear on the Instrument Cluster (IC) if a vehicle has reached its service...
Read full bulletin
point.
Lighting
11 bulletinsCosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
The Malfunction Indicator Lamp (MIL) may illuminate
There is moisture inside the headlamp lens
When returning failed parts through warranty it has been found that the rubber surround is still attached to the camera lens.
Read full bulletin
This applies to both high line and low line rear camera.
Malfunction Indicator Lamp
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward.
Read full bulletin
SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom...
Read full bulletin
Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, FK72-19H440-BF, Following models only affected: L538 Range Rover Evoque 14MY onwards, L550 Discovery Sport 15MY onwards, L494 Range Rover Sport 14MY onwards, L405 Range Rover 14MY onwards
Issue: The bonnet open warning light is on but the bonnet appears closed.
Read full bulletin
This can cause the alarm to trigger or the vehicle to not lock.
Issue: Customer reports warning lamp illuminates combined with a message stating that only normal height is available.
Read full bulletin
When interrogated with diagnostic equipment the following fault codes may be present: C1A20-64, C1131-92
Issue: The vehicle user may report that when selecting the access height mode the function does not operate correctly.
Read full bulletin
Instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrument pack. This occurs when the vehicle lowers much more slowly than expected.
Transmission
9 bulletins8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
Customer states harsh shift, transmission warning lamp.
Customer complains about a creak, rattle or squeak noise from under the vehicle - Transmission undertray noisy.
The Transmission Control Switch (TCS) Park (P) button coating may fade or delaminate.
The 'D' may flash on the Transmission Control Switch (TCS) and/or Instrument Cluster after an Auto Stop/Start event.
Read full bulletin
DTC (Diagnostic Trouble Code) P0715-64 and P0700-02 may be stored in the Transmission Control Module (TCM) and a 'Gearbox Fault' warning message may be displayed on the Instrument Cluster.
The Transmission Control Switch (TCS) Park (P) button coating may fade or delaminate.
The 'D' may flash on the Transmission Control Switch (TCS) and/or Instrument Cluster after an Auto Stop/Start event.
Read full bulletin
DTC (Diagnostic Trouble Code) P0715-64 and P0700-02 may be stored in the Transmission Control Module (TCM) and a 'Gearbox Fault' warning message may be displayed on the Instrument Cluster.
Issue Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the...
Read full bulletin
Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. ONLY DTCs P0715-64 and P0700-02 are stored in the Transmission Control Module (TCM) P0715-64 - Input/Turbine Shaft Speed Sensor "A" Circuit - signal plausibility failure P0700-02 - Transmission Control System (MIL Request) - general signal failure. If there are any other DTCs stored in the TCM they must be investigated and rectified prior to carrying out the instruction detailed in this SSM. Refer to the DTC index on TOPIx ? 100-00 General Information ? Diagnostic Trouble Code Index DTC: Transmission Control Module (TCM) NOTE ? The concern detailed in this SSM is applicable to 2017 and 2018 MY vehicles and typically occurs at low mileage (below 2500 miles/4000 kilometres) and affects vehicles fitted with the 8HP45 or 8HP70 automatic transmission.
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
Tires & Wheels
9 bulletinsIt feels like the wheels are locking when turning.
Read full bulletin
There is a noise or judder feeling when turning.
There is a noise when turning or accelerating.
Read full bulletin
There is a judder when turning. The tires jump when turning.
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment.
Read full bulletin
We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR (L405), RRS (L494), Discovery (L462), and Velar (L560).
Suspension
8 bulletinsA customer may complain that either "Vehicle Raising In Progress" or "Suspension Will Rise When System Is Cooled" messages can be seen.
Read full bulletin
Fault codes U210A - 16 and C1A24 - 67 may also be stored.
Suspension Warning Displayed On Instrument Cluster
Air suspension compressor being replaced for an E Chamber failure.
A 'Suspension fault' message may be displayed on the Instrument Cluster (IC).
A Customer may report a 'Suspension fault' message may be displayed on the Instrument Cluster (IC).
A 'Suspension fault' message may be displayed on the Instrument Cluster (IC).
A Customer may report a 'Suspension fault' message may be displayed on the Instrument Cluster (IC).
A 'Suspension fault' message may be displayed on the Instrument Cluster (IC).
Air Bags & Safety
3 bulletinsA Customer may complain of an SRS system warning message being displayed on the instrument panel.
A customer may report that the SRS warning lamp is illuminated.
A customer may report that the SRS warning lamp is illuminated.