2023 Land Rover Range Rover Evoque TSBs
209 Technical Service Bulletins across 16 categories
Categories
Electrical
56 bulletinsSoftware Over The Air (SOTA) updates are failing to complete.
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Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Software Over The Air (SOTA) updates are failing to complete.
Read full bulletin
Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Software Over The Air (SOTA) updates are failing to complete.
Read full bulletin
Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
Coolant fan may continue running at high speed after ignition shut-off
Near Field Sensing Module (NFSM) Wired Updates
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Near Field Sensing Module (NFSM) Wired Updates
- Near Field Sensing Module (NFSM) Wired Updates
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Near Field Sensing Module (NFSM) Wired Updates
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Near Field Sensing Module (NFSM) Wired Updates
Leaking windshield that caused the water ingress on the electrical component.
Near Field Sensing Module (NFSM) Wired Updates
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA).
Vehicles are unable to complete software updates through Software Over The Air(SOTA) and require a Telematic Control...
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Unit Module (TCU) SOTA persistency clear application to be completed.
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Near Field Sensing Module (NFSM) Wired Updates
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Near Field Sensing Module (NFSM) Wired Updates
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Near Field Sensing Module (NFSM) Wired Updates
Customer may report the following: Vehicle displays low battery warning Vehicle battery flat, required jump start
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Startup Battery Low or Flat
NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES
NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES
Fuel Pump Driver Module Inoperative
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Near Field Sensing Module (NFSM) Wired Updates
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
Read full bulletin
specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Range Rover, Discovery and Defender vehicles the...
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BeltIntegrated Starter Generator (BISG) goes into fail safe mode on first startup, resulting in no charging of the 48V and 12V battery. The SGCM needs to be updated to enhance the software and prevent the BISG from going into fail safe mode.
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Radio presets clear after ignition cycle.
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Sirius XM favorites do not store.
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Startup battery keeps draining / Vehicle will not start
The headlamps not fully functioning properly after module replacement.
Battery low warning displayed on instrument cluster and/or no-start
Redeveloped profiles.
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Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
Startup Battery Reduced State of Charge
Battery low warning displayed on instrument cluster and/or no-start.
PIVI IP 36 , BECM OS 4.0.0
PIVI IP36 , BECM OS 4.0.0 IMPROVED / CHANGED FEATURES
Startup Battery Reduced State of Charge (SOC)
Customer reports of 12V battery issues.
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These range from battery low warning displayed to no-start.
Hands-free Tailgate Module Shortage
Chassis Control Module (CHCM) Suspension Warning on Cluster
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
Other
43 bulletinsWhile driving with satellite maps, sometimes image doesn't load fully and then comes back
INCONTROL REMOTE APP WAKE UP TIMER
There are several scenarios where the key may be set to a deactivated state.
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
After vehicle off, the fan continues to run at high speeds.
PIVI - Unable to log into InControl account in vehicle
Unable to Log into InControl Account in Vehicle.
Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
PASSIVE ENTRY INTERMITTENT OPERATION
Passive Entry doesn't respond intermittently to access car.
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Have to use key buttons to get in.
MIL on Instrument cluster.
Clear SOTA Persistency
AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM
Clear SOTA Persistency
PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION
Lane Assistance Not Available warning present on Instrument cluster.
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Lane Keep assist function not possible.
DTC repair - LKA systems
Customer states the weather app is no longer available
Pivi - Loss of GPS location and clock time
Pivi - Loss of GPS location and clock time
The wiper blades streak, smear, judder or squeak during operation
LOSS OF GPS LOCATION AND CLOCK TIME
Lack of power, MIL on.
Vehicle Will Not Charge
This SSM applies to Instrument Pack lens in the above applicable model years vehicles.
The customer reports a whine/ humming noise while driving - Freelander 2 / LR2 and Evoque only.
Non-start situation
No Start
Surround camera, 360 Park aid features are not operating
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
PIVI PRO USB INOPERATIVE CROSS CAR LINE
PIVI PRO USB INOPERATIVE CROSS CAR LINE
PIVI Loss of GPS location and clock time
Telematics Unable to activate during PDI
USB STICK NOT RECOGNIZED
COOLANT LEVEL LOW WARNING MESSAGE
Technical Bulletin: Squeaks & Rattles Kit Availability
Symptom general accessories
ACCESSORY DASHBOARD CAMERA INOPERATIVE
PIVI PRO USB INOPERATIVE
Engine
29 bulletinsArduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of...
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engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
There is a knocking type noise from the front of the vehicle while driving on rough roads.
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Low engine coolant lamp warning on instrument panel and/or coolant leak.
Low coolant light on or smell of coolant from engine area.
Engine Oil and Filter Change
The engine cooling pump has a visible coolant leak.
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
Engine Oil and Filter Change
Low coolant light on or smell of coolant from engine area.
Low coolant light on or smell of coolant from engine area.
The engine oil and filter are to be replaced.
Customer reports lack of power and/or check engine light on.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
Knocking Or Creaking Type Noise On Uneven Surfaces Or When Manoeuvring
ENGINE MISFIRE
Customer reports, Engine Light is on and engine running rough.
Customer reports, Engine Light is on and poor cabin heating.
P 6 ENGINE CAMSHAFT CARRIER
P 6 ENGINE CAMSHAFT CARRIER
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
Engine Camshaft Carrier
Engine Camshaft Carrier
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Software & Calibration
19 bulletinsTCU Activation Failure And InControl App Inoperative After Software Update
Software Over The Air (SOTA) updates are failing to complete
Software Over The Air (SOTA) updates are failing to complete.
Software Updates
Software Over The Air (SOTA) updates are failing to complete.
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These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Software Updates
Software Updates
Software Updates
A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to...
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complete.
These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
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A software update to the TCU and GWM is required.
Software Updates
Improvements to SOTA (Software Over The Air) capability.
SOFTWARE UPDATES
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...
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updates for the Vehicle Domain Controller (VDC) and PIVI. These vehicles have now been stopped from future SOTA attempts and require a wired intervention. A software update to the TCU is required
Driving Assistance and Vehicle Dynamics updates
Weather and Park & Pay Apps disappear after PIVI update
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...
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updates for the Vehicle Domain Controller (VDC) and PIVI.
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and...
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PIVI.
SOFTWARE UPDATES
Body & Paint
14 bulletinsBODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
Creaking Noise From Glass Roof Panel
A creaking type noise from the roof area is heard while driving.
The sunglass holder wont open or does not operate correctly
A customer may report that the front or rear door latch does not operate as expected.
A customer may report that the front or rear door latch does not operate as expected.
Tailgate not closing when opened using the passive entry
Tailgate not closing when opened using the passive entry
USB stick not recognized when inserted into the Front Portable Media Interface Panel
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
Infotainment
13 bulletinsUnable to select Navigation when pressing the navigation Tile on theTouchscreen.
PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign...
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completes successfully.
PIVI satellite radio favorites screen displays an incorrect channel.
PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
MHEV DCDC Internal Failure With Warning Message Displayed On The Instrument Panel
A customer may report that the smart key remotes intermittently do not unlock/lock the vehicle, or the message Smart...
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Key Not Found displayed on the instrument cluster
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative it does...
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not update with location, does not display any weather-related information and will not recover with new software or hardware.
A customer may report that the smart key remotes intermittently do not unlock/lock the vehicle, or the message Smart Key...
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Not Found displayed on the instrument cluster
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...
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Parking app are inoperative.
Key Remote Will Not Unlock/ Lock the Vehicle Intermittently And Smart Key Not Found Displayed
"Full Service Required message displayed on the Instrument Cluster.
Steering
8 bulletinsSTEERING REQUIRES STEADY CORRECTION FORCE
Vehicle Requires Steady Correction Steering Force to Remain in Lane
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Brakes
5 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System,...
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ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
Noise from front brakes with 18-inch diameter brake system
Pre-Delivery & Maintenance
4 bulletinsIntermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
Customer may report an active SOTA campaign which fails to complete download or install
SOTA CAMPAIGN
SOTA CAMPAIGN
Lighting
4 bulletinsThere is moisture inside the headlamp lens
FRONT INTERIOR COURTESY LIGHT NON-ILLUMINATION
The E-Call light is not active after completing the Pre-Delivery inspection
Outer Tail Lamps Water Ingress/Cracking lenses/Noise When Driving
Hybrid & EV
3 bulletinsWireless Charger - Charging Interruption With iPhone 15 and 16 Devices
MHEV DCDC internal failure with warning message
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
Air Bags & Safety
3 bulletinsPassenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the airbag...
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assembly process.
During a passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the...
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airbag assembly process.
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
Suspension
3 bulletinsFront Stabilizer Bar Link - Noisy
Front Stabilizer Bar Link - Noisy
Suspension Warning Displayed On Instrument Cluster
HVAC & Climate
2 bulletinsBody and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable...
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every 8-10 minutes while driving.
The Air Conditioning compressor (AC) fails to run causing warm air to come out of the vents.
Transmission
2 bulletins9HP Auto Transmission/Electrical Harness fixing bolt Incorrect length.
9HP Auto Transmission/Electrical Harness fixing bolt Incorrect length.
Fuel System
1 bulletinNEAR FIELD SENSING FEATURE DEGRADATION