2022 Land Rover Range Rover Evoque TSBs
286 Technical Service Bulletins across 16 categories
Categories
Other
71 bulletinsWhile driving with satellite maps, sometimes image doesn't load fully and then comes back
INCONTROL REMOTE APP WAKE UP TIMER
There are several scenarios where the key may be set to a deactivated state.
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
After vehicle off, the fan continues to run at high speeds.
PIVI - Unable to log into InControl account in vehicle
Unable to Log into InControl Account in Vehicle.
Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
PASSIVE ENTRY INTERMITTENT OPERATION
Passive Entry doesn't respond intermittently to access car.
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Have to use key buttons to get in.
MIL on Instrument cluster.
Clear SOTA Persistency
AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM
Clear SOTA Persistency
PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION
Lane Assistance Not Available warning present on Instrument cluster.
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Lane Keep assist function not possible.
DTC repair - LKA systems
Customer states the weather app is no longer available
Pivi - Loss of GPS location and clock time
Pivi - Loss of GPS location and clock time
The wiper blades streak, smear, judder or squeak during operation
LOSS OF GPS LOCATION AND CLOCK TIME
Lack of power, MIL on.
Vehicle Will Not Charge
This SSM applies to Instrument Pack lens in the above applicable model years vehicles.
The customer reports a whine/ humming noise while driving - Freelander 2 / LR2 and Evoque only.
Non-start situation
No Start
Approach unlocking, keyless entry and unlocking with the smart key inoperative
Customers will be reporting a squeaking noise inside the cabin.
Surround camera, 360 Park aid features are not operating
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
PIVI PRO USB INOPERATIVE CROSS CAR LINE
PIVI PRO USB INOPERATIVE CROSS CAR LINE
PIVI Loss of GPS location and clock time
Telematics Unable to activate during PDI
USB STICK NOT RECOGNIZED
COOLANT LEVEL LOW WARNING MESSAGE
Driveline Noise or Vibration
Technical Bulletin: Squeaks & Rattles Kit Availability
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Symptom general accessories
ACCESSORY DASHBOARD CAMERA INOPERATIVE
PIVI PRO USB INOPERATIVE
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Center Air Vent Poor Airflow
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
SOS limited availability / SOS Not available
Seat Mounted Seat Switches Not Working
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Seat Mounted Seat Switches Not Working
Surround camera; 360 Park Aid features or any of the feature is not operating.
Technical Bulletin: Both Keys Locked In Vehicle
Seat mounted seat switches - Seats not moving
Seat mounted seat switches - Seats not moving
Connectivity functions are no longer working.
Key remote functions and/or passive entry stopped working.
A customer may report a rattle noise coming from the front seat area.
There is an odor from the vehicle after driving for a long time.
The vehicle does not Eco Stop.
MISSING ACTIVITY KEY
MISSING ACTIVITY KEYS
There is an odor from the vehicle after driving for a long time.
The vehicle does not Eco Stop.
MISSING ACTIVITY KEY
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where, due...
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the global chip shortage, the Activity Key for the vehicle cannot be supplied.
There is a noise from the rear of the vehicle while turning.
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There is a judder feeling when turning.
Electrical
56 bulletinsExhaust System Oxygen (O2) Sensors - Extended Warranty
Software Over The Air (SOTA) updates are failing to complete.
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Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Software Over The Air (SOTA) updates are failing to complete.
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Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as...
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intended.
The 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended.
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This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions.
Software Over The Air (SOTA) updates are failing to complete.
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Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
Coolant fan may continue running at high speed after ignition shut-off
Near Field Sensing Module (NFSM) Wired Updates
Near Field Sensing Module (NFSM) Wired Updates
- Near Field Sensing Module (NFSM) Wired Updates
Near Field Sensing Module (NFSM) Wired Updates
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Near Field Sensing Module (NFSM) Wired Updates
Leaking windshield that caused the water ingress on the electrical component.
Near Field Sensing Module (NFSM) Wired Updates
Vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA).
Vehicles are unable to complete software updates through Software Over The Air(SOTA) and require a Telematic Control...
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Unit Module (TCU) SOTA persistency clear application to be completed.
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no...
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longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions. A software update to the Battery Energy Control Module (BECM) is required.
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Near Field Sensing Module (NFSM) Wired Updates
MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE
Near Field Sensing Module (NFSM) Wired Updates
MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE
Near Field Sensing Module (NFSM) Wired Updates
Customer may report the following: Vehicle displays low battery warning Vehicle battery flat, required jump start
Startup Battery Low or Flat
MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE
NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES
NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES
Fuel Pump Driver Module Inoperative
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no...
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longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL) ,loss of start/stop functionality and no communication during diagnostic sessions. A software update to the Battery Energy Control Module (BECM) is required.
Near Field Sensing Module (NFSM) Wired Updates
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...
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updates for the Vehicle Domain Controller (VDC), PIVI and Gateway Module A (GWM). These vehicles have now been stopped from future SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Radio presets clear after ignition cycle.
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Sirius XM favorites do not store.
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no...
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longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions. A software update to the Battery Energy Control Module (BECM) is required.
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no...
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longer communicates or functions as intended
Startup battery keeps draining / Vehicle will not start
The headlamps not fully functioning properly after module replacement.
Battery low warning displayed on instrument cluster and/or no-start
Redeveloped profiles.
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Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
Battery low warning displayed on instrument cluster and/or no-start.
PIVI IP 36 , BECM OS 4.0.0
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and...
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Gateway Module A GWM.
PIVI IP36 , BECM OS 4.0.0 IMPROVED / CHANGED FEATURES
Customer reports of 12V battery issues.
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These range from battery low warning displayed to no-start.
Certain 2020 to 2022 model year vehicles are unable to complete software updates through Software Over The Air (SOTA)...
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due to incorrect Telematic Control Unit Module (TCU) or PIVI software.
Chassis Control Module (CHCM) Suspension Warning on Cluster
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...
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sitting.
Battery warning light on IPC / flat battery at point of customer handover.
Ingenium I4 2.0L Petrol logging P0142-00 O2 Sensor Circuit Bank 1 Sensor 3
AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and...
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HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL CLUSTER CONTROL MODULE (IPC) Fixing of flickering IPC for media information NAVIGATION Navigation improvements for freezes and slow boot ups The map view intermittently changing the zoom and switching 2D, 3D layout selection without user input is now corrected Japan market Navigation can now be launched from the home screen Navigation location tracking freezing during a drive cycle issue is now corrected Issue from last software update that locks the map to a default location has been corrected PERSONALISATION Improvement in stability of personalisation features SOFTWARE OVER THE AIR (SOTA) Improved robustness of system performance after a SOTA Update Improved robustness of firmware updates after a SOTA Update SPEECH Improved speech recognition SYSTEM Improvement in system stability in terms of System reset Improvement in general system stability Improvements in acoustic reliability / Audio loss Improvements in robustness in data persistency Graphical Improvements for placeholder screens and overlapping Text TELEMATICS Improvement in stability of the activation and deactivation of telematics services TOW BAR Improvement in Tow Bar functionality
BECM offline after programming.
Engine
44 bulletinsArduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of...
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engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
There is a knocking type noise from the front of the vehicle while driving on rough roads.
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Low engine coolant lamp warning on instrument panel and/or coolant leak.
Low coolant light on or smell of coolant from engine area.
Engine Oil and Filter Change
The engine cooling pump has a visible coolant leak.
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
Engine Oil and Filter Change
Low coolant light on or smell of coolant from engine area.
Low coolant light on or smell of coolant from engine area.
The engine oil and filter are to be replaced.
Customer reports lack of power and/or check engine light on.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
Knocking Or Creaking Type Noise On Uneven Surfaces Or When Manoeuvring
Amber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present
ENGINE MISFIRE
Customer reports, Engine Light is on and engine running rough.
Customer reports, Engine Light is on and poor cabin heating.
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
Customer reports that low coolant lamp on, coolant leak.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
Customer reports coolant level low message on dash or a coolant leak.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
Customer symptom that refers to poor idle, rough running or MIL present
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Customer symptom that refers to poor idle, rough running or MIL present
Customer symptom that refers to poor idle, rough running or MIL present.
Seat Power Height Adjustment Motor Inoperative
Seat Power Fore/Aft Motor Inoperative
Seat Recliner Motor Inoperative
Timing chain replacement VVT Service Part Incorrectly Boxed
Customer States engine runs rough with MIL illuminated.
Customer states check engine light is illuminated.
Customer States engine runs rough with MIL illuminated.
Check Engine MIL is illuminated.
Check Engine MIL is illuminated.
Engine MIL and reduced engine performance.
MIL and reduced engine performance.
Software & Calibration
23 bulletinsTCU Activation Failure And InControl App Inoperative After Software Update
Software Over The Air (SOTA) updates are failing to complete
Software Over The Air (SOTA) updates are failing to complete.
Software Updates
Software Over The Air (SOTA) updates are failing to complete.
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These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Software Updates
Software Updates
Software Updates
A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to...
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complete.
These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
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A software update to the TCU and GWM is required.
Software Updates
Software Updates
Improvements to SOTA (Software Over The Air) capability.
SOFTWARE UPDATES
SOFTWARE UPDATES
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...
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updates for the Vehicle Domain Controller (VDC) and PIVI. These vehicles have now been stopped from future SOTA attempts and require a wired intervention. A software update to the TCU is required
Driving Assistance and Vehicle Dynamics updates
Weather and Park & Pay Apps disappear after PIVI update
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...
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updates for the Vehicle Domain Controller (VDC) and PIVI.
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and...
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PIVI.
SOFTWARE UPDATES
SOFTWARE UPDATES
Software Update.
Infotainment
22 bulletinsUnable to select Navigation when pressing the navigation Tile on theTouchscreen.
PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign...
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completes successfully.
PIVI satellite radio favorites screen displays an incorrect channel.
PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
MHEV DCDC Internal Failure With Warning Message Displayed On The Instrument Panel
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative it does...
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not update with location, does not display any weather-related information and will not recover with new software or hardware.
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...
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Parking app are inoperative.
Message center displays Coolant Level Low warning message.
"Full Service Required message displayed on the Instrument Cluster.
Navigation voice guidance no longer operational after latest NGI update
Voice guidance concerns when using Apple CarPlay.
Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard
Improvements/Fixes Improvement in system stability Improvements in acoustic reliability / Audio loss Graphical...
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Improvements Flickering cluster for media info Improved Speech support for features like Weather, Nav Poor Speech recognition Improvement in stability of personalization features Introduction of IP oriented Sirius XM functionality Improvement in Tow Bar functionality Robustness in SW Performance post SOTA Update Robustness in firmware updates post SOTA update Navigation improvements Improved Wi-Fi / Hotspot Functionality
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI...
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vehicles.
An issue has been identified on specific vehicles within the following model and Vehicle Identification Number (VIN) ranges.
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There has been a fundamental upgrade in the customer experience of the PIVI infotainment system. This campaign will update the PIVI Infotainment system to the latest software level.
A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network...
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connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI...
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vehicles.
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...
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Waze.
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
Navigation voice guidance no longer operational after latest NGI update
Steering
14 bulletinsSTEERING REQUIRES STEADY CORRECTION FORCE
Vehicle Requires Steady Correction Steering Force to Remain in Lane
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak noise from front of vehicle while steering.
Creak noise from front of vehicle while steering.
Creak noise from front of vehicle while steering.
Creak noise from front of vehicle while steering.
Creak noise from front of vehicle while steering.
Creak noise from front of vehicle while steering.
Body & Paint
14 bulletinsBODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
Creaking Noise From Glass Roof Panel
A creaking type noise from the roof area is heard while driving.
A customer may report that the front or rear door latch does not operate as expected.
A customer may report that the front or rear door latch does not operate as expected.
Tailgate will not close due to anti-trap false signal
Tailgate not closing when opened using the passive entry
Tailgate not closing when opened using the passive entry
USB stick not recognized when inserted into the Front Portable Media Interface Panel
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
Hybrid & EV
8 bulletinsWireless Charger - Charging Interruption With iPhone 15 and 16 Devices
MHEV DCDC internal failure with warning message
MHEV DC/DC Converter Squeaking noise from Cabin
MHEV DC/DC Converter Squeaking noise from Cabin
MHEV DC/DC Converter Squeaking noise from Cabin
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
IPHONE 12 WIRELESS CHARGING J D POWER
The wireless phone charger is not working with iPhone 12
Brakes
6 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System,...
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ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
Noise from front brakes with 18-inch diameter brake system
Software Over The Air (SOTA) Improvements to the following Driver Assistance features: Adaptive Cruise Control, Driver...
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Condition Monitor, Traffic Sign Recognition, Automatic Emergency Braking, All Terrain Progress Control
Lighting
6 bulletinsThere is moisture inside the headlamp lens
FRONT INTERIOR COURTESY LIGHT NON-ILLUMINATION
The E-Call light is not active after completing the Pre-Delivery inspection
Outer Tail Lamps Water Ingress/Cracking lenses/Noise When Driving
Charge warning light on, MIL light
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
HVAC & Climate
5 bulletinsBody and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable...
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every 8-10 minutes while driving.
The Air Conditioning compressor (AC) fails to run causing warm air to come out of the vents.
HVAC taking longer than expected to warm the cabin in cold environments.
AC DOES NOT OPERATE AS EXPECTED DUE TO REFRIGERANT LEAK.
Air Conditioning System Inoperative (Electric A/C Compressors Only)
Pre-Delivery & Maintenance
4 bulletinsIntermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
Customer may report an active SOTA campaign which fails to complete download or install
SOTA CAMPAIGN
SOTA CAMPAIGN
Transmission
4 bulletins9HP Auto Transmission/Electrical Harness fixing bolt Incorrect length.
9HP Auto Transmission/Electrical Harness fixing bolt Incorrect length.
Transmission fluid leaks
Customer states harsh shift, transmission warning lamp.
Air Bags & Safety
3 bulletinsPassenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the airbag...
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assembly process.
During a passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the...
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airbag assembly process.
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
Suspension
3 bulletinsFront Stabilizer Bar Link - Noisy
Front Stabilizer Bar Link - Noisy
Suspension Warning Displayed On Instrument Cluster
Fuel System
3 bulletinsNEAR FIELD SENSING FEATURE DEGRADATION
Fuel Flap locking not working.
Near Field Sensing feature degradation (Surround camera; 360 Park Aid)