2021 Land Rover Range Rover Evoque TSBs

While driving with satellite maps, sometimes image doesn't load fully and then comes back

INCONTROL REMOTE APP WAKE UP TIMER

There are several scenarios where the key may be set to a deactivated state.

Smart Key Deactivated message on instrument cluster and unable to start their vehicle

After vehicle off, the fan continues to run at high speeds.

PIVI - Unable to log into InControl account in vehicle

Unable to Log into InControl Account in Vehicle.

Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.

PASSIVE ENTRY INTERMITTENT OPERATION

Passive Entry doesn't respond intermittently to access car.

MIL on Instrument cluster.

Clear SOTA Persistency

AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM

Clear SOTA Persistency

PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION

Lane Assistance Not Available warning present on Instrument cluster.

DTC repair - LKA systems

Customer states the weather app is no longer available

The wiper blades streak, smear, judder or squeak during operation

LOSS OF GPS LOCATION AND CLOCK TIME

Lack of power, MIL on.

Vehicle Will Not Charge

This SSM applies to Instrument Pack lens in the above applicable model years vehicles.

The customer reports a whine/ humming noise while driving - Freelander 2 / LR2 and Evoque only.

Non-start situation

No Start

Customers will be reporting a squeaking noise inside the cabin.

Surround camera, 360 Park aid features are not operating

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

PIVI PRO USB INOPERATIVE CROSS CAR LINE

PIVI PRO USB INOPERATIVE CROSS CAR LINE

PIVI Loss of GPS location and clock time

NON-START ISSUE

USB STICK NOT RECOGNIZED

COOLANT LEVEL LOW WARNING MESSAGE

Driveline Noise or Vibration

Technical Bulletin: Squeaks & Rattles Kit Availability

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Symptom general accessories

ACCESSORY DASHBOARD CAMERA INOPERATIVE

PIVI PRO USB INOPERATIVE

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

UNABLE TO DISENGAGE AWD

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

UNABLE TO DISENGAGE AWD

SOS limited availability / SOS Not available

Seat Mounted Seat Switches Not Working

Vehicle Cabin is slow to warm up

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Seat Mounted Seat Switches Not Working

Surround camera; 360 Park Aid features or any of the feature is not operating.

Technical Bulletin: Both Keys Locked In Vehicle

Seat mounted seat switches - Seats not moving

Seat mounted seat switches - Seats not moving

NON-START

Connectivity functions are no longer working.

Key remote functions and/or passive entry stopped working.

A customer may report a rattle noise coming from the front seat area.

The vehicle does not Eco Stop.

Unable to log into InControl Account.

MISSING ACTIVITY KEY

MISSING ACTIVITY KEYS

There is an odor from the vehicle after driving for a long time.

The vehicle does not Eco Stop.

MISSING ACTIVITY KEY

A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where, due...

MISSING ACTIVITY KEYS

Missing Activity Key

Smart key inoperative

Smart key inoperative

MISSING ACTIVITY KEY

There is a noise from the vehicle while driving.

Customer received unknown error when trying to log into Pivi profile

Customer is unable to log into InControl Account after account creation

InControl Touch Pro features may not function as expected.

Passive Entry not Operating as Expected

Noise From Front Halfshaft

Pivi IP27.2 (OS 2.0.6)

Passive Entry Not Operating as Expected

Wifi, Incontrol App, Telematics not found.

Customers may experience Passive Entry / Locking does not work as expected.

Customer reports a rattle from center console and armrest sliding feature will not function.

Customer may report a rattle noise from around the floor console, between the front seats.

A customer may express a concern that there is a rattle type noise from the center console and or that the sliding...

Customer may report a rattle noise from around the floor console, between the front seats.

Customer may report a rattle noise from around the floor console, between the front seats.

There is a noise from the rear of the vehicle while turning.

There is a noise or judder when turning at low speeds from the Active Driveline.

There is a noise from the front of the car.

There is a noise when turning.

Exhaust System Oxygen (O2) Sensors - Extended Warranty

Software Over The Air (SOTA) updates are failing to complete.

Software Over The Air (SOTA) updates are failing to complete.

48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as...

The 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended.

Software Over The Air (SOTA) updates are failing to complete.

Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.

Coolant fan may continue running at high speed after ignition shut-off

Near Field Sensing Module (NFSM) Wired Updates

Near Field Sensing Module (NFSM) Wired Updates

- Near Field Sensing Module (NFSM) Wired Updates

Near Field Sensing Module (NFSM) Wired Updates

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...

Near Field Sensing Module (NFSM) Wired Updates

Leaking windshield that caused the water ingress on the electrical component.

Near Field Sensing Module (NFSM) Wired Updates

On certain 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended.

Vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA).

Vehicles are unable to complete software updates through Software Over The Air(SOTA) and require a Telematic Control...

A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no...

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...

Near Field Sensing Module (NFSM) Wired Updates

MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE

Near Field Sensing Module (NFSM) Wired Updates

MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE

Near Field Sensing Module (NFSM) Wired Updates

Customer may report the following: Vehicle displays low battery warning Vehicle battery flat, required jump start

Startup Battery Low or Flat

MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE

NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES

NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES

Fuel Pump Driver Module Inoperative

A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no...

Near Field Sensing Module (NFSM) Wired Updates

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...

A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...

Radio presets clear after ignition cycle.

A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no...

A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no...

Startup battery keeps draining / Vehicle will not start

The headlamps not fully functioning properly after module replacement.

Battery low warning displayed on instrument cluster and/or no-start

Redeveloped profiles.

Battery low warning displayed on instrument cluster and/or no-start.

PIVI IP 36 , BECM OS 4.0.0

Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and...

PIVI IP36 , BECM OS 4.0.0 IMPROVED / CHANGED FEATURES

Customer reports of 12V battery issues.

Certain 2020 to 2022 model year vehicles are unable to complete software updates through Software Over The Air (SOTA)...

Chassis Control Module (CHCM) Suspension Warning on Cluster

MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.

CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER

Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...

Ingenium I4 2.0L Petrol logging P0142-00 O2 Sensor Circuit Bank 1 Sensor 3

Vehicles may experience a loss of steering assistance, with a 'Steering Assistance Reduced' message, along with other...

AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and...

BECM offline after programming.

Affected vehicles may experience a no-start due to a CANBUS communications concern between the Body control module and...

NON-START DUE TO COMMUNICATION ISSUE BETWEEN IPC AND BCM

A customer may report a steering fault message displays on the message center.

Head Lamp Module DTCs - A customer may report a lamp fault displays on the message center.

Lost Communication With Battery Energy Control Module "A"

Interactive Control Display Module (ICDM) - Purple Line Flickering

Customers complaint of unable to unlock when using the Smart keyfob, able to put ignition on using IAU,(Immobilisation...

The Interactive Control Display Module (ICDM) may not be operating as expected.

The Interactive Control Display Module (ICDM) may not be operating as expected, and may be blank or flickering.

Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of...

There is a knocking type noise from the front of the vehicle while driving on rough roads.

Thermostat Housing Engine Coolant Leak

Thermostat Housing Engine Coolant Leak

Thermostat Housing Engine Coolant Leak

Thermostat Housing Engine Coolant Leak

Low engine coolant lamp warning on instrument panel and/or coolant leak.

Low coolant light on or smell of coolant from engine area.

Engine Oil and Filter Change

The engine cooling pump has a visible coolant leak.

Engine Oil and Filter Change

Engine Oil and Filter Change

Low coolant light on or visible signs of engine coolant on or around the coolant pump.

Engine Oil and Filter Change

Low coolant light on or smell of coolant from engine area.

Low coolant light on or smell of coolant from engine area.

The engine oil and filter are to be replaced.

Customer reports lack of power and/or check engine light on.

MISFIRE OR ROUGH RUNNING

MISFIRE OR ROUGH RUNNING

Knocking Or Creaking Type Noise On Uneven Surfaces Or When Manoeuvring

Amber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present

ENGINE MISFIRE

Customer reports, Engine Light is on and engine running rough.

Customer reports, Engine Light is on and poor cabin heating.

CHECK ENGINE (AMBER) AND POOR CABIN HEATING

Customer reports that low coolant lamp on, coolant leak.

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

Customer reports coolant level low message on dash or a coolant leak.

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

ENGINE MISFIRE OR ROUGH RUNNING

ENGINE MISFIRE OR ROUGH RUNNING

Poor engine running or unstable idle

Customer symptom that refers to poor idle, rough running or MIL present.

Seat Power Height Adjustment Motor Inoperative

Seat Power Fore/Aft Motor Inoperative

Seat Recliner Motor Inoperative

Timing chain replacement VVT Service Part Incorrectly Boxed

Customer States engine runs rough with MIL illuminated.

SUSPENDED -- ENGINE NO-START

Customer states check engine light is illuminated.

Customer States engine runs rough with MIL illuminated.

Check Engine MIL is illuminated.

Check Engine MIL is illuminated.

Engine MIL and reduced engine performance.

MIL and reduced engine performance.

The Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC) and reduced performance...

A knocking noise from the front suspension when driving over uneven road surfaces or speed bumps, at speeds of up to 40...

Check Engine MIL

Check Engine MIL

KNOCKING NOISE FROM FRONT SUSPENSION LOWER CONTROL ARMS

The engine is running rough.

KNOCKING NOISE FROM FRONT SUSPENSION LOWER CONTROL ARMS

The Check Engine Lamp is illuminated.

The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button.

A knocking noise from the front suspension when driving over uneven road surfaces orspeed bumps, at speeds of up to 40...

There is a squeak from the engine at startup or shut down.

The engine fan will run sometimes after the engine is shut off.

Unable to select Navigation when pressing the navigation Tile on theTouchscreen.

PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY

The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign...

PIVI satellite radio favorites screen displays an incorrect channel.

PIVI SATELLITE RADIO CHANEL DISPLAY FAULT

MHEV DCDC Internal Failure With Warning Message Displayed On The Instrument Panel

Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display

PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative it does...

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...

Message center displays Coolant Level Low warning message.

Navigation voice guidance no longer operational after latest NGI update

Voice guidance concerns when using Apple CarPlay.

Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard

Improvements/Fixes Improvement in system stability Improvements in acoustic reliability / Audio loss Graphical...

A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network...

A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network...

IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI...

21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...

XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM

Navigation voice guidance no longer operational after latest NGI update

Navigation voice guidance no longer operational after latest NGI update

Navigation voice guidance no longer operational after latest NGI update

Navigation voice guidance no longer operational after latest NGI update

Request for software update shown on touchscreen

Navigation displays current location as Berlin, Germany.

Navigation voice guidance is not working with Apple CarPlay

Infotainment Updates

NAVIGATION DISPLAYS CURRENT LOCATION IS BERLIN, GERMANY

Infotainment Updates

Navigation Voice Control does not function

Pivi Pro navigation map data fails to install from USB device to vehicle

Pivi Pro navigation map data fails to install from USB device to vehicle

Head up display goes off bus and stops working (fully inoperable).

TCU Activation Failure And InControl App Inoperative After Software Update

Software Over The Air (SOTA) updates are failing to complete

Software Over The Air (SOTA) updates are failing to complete.

Software Updates

Software Over The Air (SOTA) updates are failing to complete.

Software Updates

Software Updates

Software Updates

A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to...

These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

Software Updates

Software Updates

Improvements to SOTA (Software Over The Air) capability.

SOFTWARE UPDATES

SOFTWARE UPDATES

A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...

Driving Assistance and Vehicle Dynamics updates

Weather and Park & Pay Apps disappear after PIVI update

A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...

Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and...

SOFTWARE UPDATES

SOFTWARE UPDATES

UNABLE TO COMPLETE SOTA UPDATES

Software Update.

Affected vehicles will require software updates to the TCU & ICCM using Pathfinder to enable future SOTA updates and to...

Customer states downloaded software will not install

There was a flashing D when slowing to a stop.

IMC Update 21A will not install

STEERING REQUIRES STEADY CORRECTION FORCE

Vehicle Requires Steady Correction Steering Force to Remain in Lane

Creak Noise coming from the front of the vehicle while steering.

Creak Noise coming from the front of the vehicle while steering.

Creak Noise coming from the front of the vehicle while steering.

Creak Noise coming from the front of the vehicle while steering.

Creak Noise coming from the front of the vehicle while steering.

Creak Noise coming from the front of the vehicle while steering.

LOSS OF STEERING ASSIST - CLOSED

Reduced or Lack of Steering Assistance on Start-up

LOSS OF STEERING ASSISTANCE

Creak noise from front of vehicle while steering.

Creak noise from front of vehicle while steering.

LOSS OF STEERING ASSIST

LOSS OR STEERING ASSISTANCE

Creak noise from front of vehicle while steering.

Creak noise from front of vehicle while steering.

Creak noise from front of vehicle while steering.

Creak noise from front of vehicle while steering.

Steering column multifunction switch.

Creak Noise coming from the front of the vehicle while steering.

Creak Noise coming from the front of the vehicle while steering.

Creak Noise coming from the front of the vehicle while steering.

Creak Noise coming from the front of the vehicle while steering.

Creak Noise coming from the front of the vehicle while steering.

Creak Noise coming from the front of the vehicle while steering.

BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

A customer may report that the windshield wipers stop up on the windshield when turned off.

Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected

Creaking Noise From Glass Roof Panel

A creaking type noise from the roof area is heard while driving.

A customer may report that the front or rear door latch does not operate as expected.

A customer may report that the front or rear door latch does not operate as expected.

Tailgate not closing when opened using the passive entry

Tailgate not closing when opened using the passive entry

USB stick not recognized when inserted into the Front Portable Media Interface Panel

USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating

USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating

A customer may report that the exterior door handle does not fully retract in the flush position in freezing temperatures.

A customer may report a creaking type noise coming from the roof glass area while driving at low speeds and/ or rough...

Creak Noise From Glass Roof Panel

Creaking Noise From Glass Roof Panel

Roof Opening Panel Creaking

Rear bodyside lamps are cracked/broken around the edge of the lens.

Rear bodyside lamps are cracked/broken around the edge of the lens.

A customer may report that the rear tailgate tail lamp has moisture in it.

Exterior Door Handles Do Not Operate As Expected In Freezing Conditions

Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable...

The Air Conditioning compressor (AC) fails to run causing warm air to come out of the vents.

HVAC systems taking longer than expected to warm the cabin in cold environments

HVAC taking longer than expected to warm the cabin in cold environments.

HVAC systems taking longer than expected to warm the cabin in cold environments

AC DOES NOT OPERATE AS EXPECTED DUE TO REFRIGERANT LEAK.

Air Conditioning System Inoperative (Electric A/C Compressors Only)

A customer may report the air conditioning system is not cooling properly.

A customer may report the air conditioning system is not cooling properly.

A customer may report the air conditioning system is not cooling properly.

A customer may report the air conditioning system is not cooling properly.

A customer may report the air conditioning system is not cooling properly.

Air Conditioning operating Intermittently.

A customer may report the air conditioning system is not cooling intermittently.

There have been several FRED submissions for a customer allegation of brake judder/vibration.

There have been several FRED submissions for a customer allegation of a brake noise concern.

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...

Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System,...

A customer may report a graunch type noise from the front brakes when coming to a complete stop.

Noise from front brakes with 18-inch diameter brake system

1) Noise when braking from moderate speed (grinding).

Groan, Graunch or Judder Type Noise From Front Brakes

Groan, Graunch or Judder Type Noise From Front Brakes.

Groan, Graunch or Judder Type Noise From Front Brakes

ELECTRONIC PARK BRAKE NOT AVAILABLE WARNING

ELECTRONIC PARK BRAKE NOT AVAILABLE WARNING

During Pre-Delivery Inspection (PDI) a limited number of 21MY Range Rover Evoque and Discovery Sport vehicles may...

Automatic Electric Parking Brake Application Inoperative

Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices

MHEV DCDC internal failure with warning message

MHEV DC/DC Converter Squeaking noise from Cabin

MHEV DC/DC Converter Squeaking noise from Cabin

MHEV DC/DC Converter Squeaking noise from Cabin

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

The wireless phone charger is not working with iPhone 12

AC INOPERATIVE - ELECTRIC AC PHEV ONLY

AC INOPERATIVE - ELECTRIC AC PHEV ONLY

Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature

No cabin heating while running in vehicle in EV mode.

There is moisture inside the headlamp lens

FRONT INTERIOR COURTESY LIGHT NON-ILLUMINATION

The E-Call light is not active after completing the Pre-Delivery inspection

Outer Tail Lamps Water Ingress/Cracking lenses/Noise When Driving

Charge warning light on, MIL light

Technical Bulletin: Tail Lamp Condensation.

A customer may express a concern that there is moisture inside one of the rear lamp assemblies.

Automatic High Beam Disabled

After a short sleep cycle the auto high beam menu is set to disabled and the auto high beam feature will not operate,...

Customer may report their headlamps are stained or appear scratched on the lower edge/ corner of the lens, see attached...

Customer may report their headlamps are stained or appear scratched on the lower edge/ corner of the lens, see attached...

Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.

Extended warranty on DMTL Pumps 2020MY to 2021MY.

Customer may report an active SOTA campaign which fails to complete download or install

SOTA CAMPAIGN

SOTA CAMPAIGN

Suspended Campaign N451

NEAR FIELD SENSING FEATURE DEGRADATION

Near Field Sensing feature degradation (Surround camera; 360 Park Aid)

The fuel gauge drops too quickly after filling.

Fuel Gauge drops too quickly after refill

There is an odor from the car that is sometimes perceived as a fuel smell.

Passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the airbag...

During a passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the...

A Customer may complain of an SRS system warning message being displayed on the instrument panel.

Front Stabilizer Bar Link - Noisy

Front Stabilizer Bar Link - Noisy

Suspension Warning Displayed On Instrument Cluster

Unable To Disengage All Wheel Drive (AWD)

Service Action - Unable To Disengage All Wheel Drive (AWD)

Transmission fluid leaks

Customer states harsh shift, transmission warning lamp.