2020 Land Rover Range Rover Evoque TSBs
499 Technical Service Bulletins across 16 categories
Categories
Engine
91 bulletinsThere is a knocking type noise from the front of the vehicle while driving on rough roads.
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Low engine coolant lamp warning on instrument panel and/or coolant leak.
Low coolant light on or smell of coolant from engine area.
The engine cooling pump has a visible coolant leak.
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
Low coolant light on or smell of coolant from engine area.
Low coolant light on or smell of coolant from engine area.
Customer reports lack of power and/or check engine light on.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
Amber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present
ENGINE MISFIRE
Customer reports, Engine Light is on and engine running rough.
Customer reports, Engine Light is on and poor cabin heating.
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
Customer reports that low coolant lamp on, coolant leak.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
EVAPORATIVE EMISSION PURGE VALVE CALIBRATION
Customer reports coolant level low message on dash or a coolant leak.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Seat Power Height Adjustment Motor Inoperative
Seat Power Fore/Aft Motor Inoperative
Seat Recliner Motor Inoperative
Timing chain replacement VVT Service Part Incorrectly Boxed
Customer States engine runs rough with MIL illuminated.
Customer states check engine light is illuminated.
Customer States engine runs rough with MIL illuminated.
Check Engine MIL is illuminated.
A customer may report a knocking type noise from the front suspension while driving.
Check Engine MIL is illuminated.
A knocking noise from the front suspension when driving over uneven road surfaces or speed bumps, at speeds of up to 40...
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km/h (25 mph) may be evident.
A customer may report a knock type noise can be heard on full right lock or full left lock, turning in a tight circle...
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and at low speeds.
Check Engine MIL
Check Engine MIL
KNOCKING NOISE FROM FRONT SUSPENSION LOWER CONTROL ARMS
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable camshaft timing (VCT) solenoids on both intake an exhaust.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable valve timing (VVT) solenoids on both intake an exhaust.
The engine is running rough.
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There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
VARIABLE CAMSHAFT TIMING (VCT) SOLENOIDS
Variable Camshaft Timing (VCT) Solenoids
JLR is investigating customers reporting a strong oil smell or a foul odor inside the cabin, mentioning that it seems to...
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be coming from in the engine region. Some customers also notice an oil leak under the vehicle that is identified to be coming from the Power Transfer Unit (PTU).
Variable Camshaft Timing (VCT) Solenoids
KNOCKING NOISE FROM FRONT SUSPENSION LOWER CONTROL ARMS
The engine fan runs excessively.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable camshaft timing (VCT) solenoids on both intake an exhaust.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable camshaft timing (VCT) solenoids on both intake an exhaust.
A customer may report a knocking type noise from the front suspension while driving.
The Check Engine Lamp is illuminated.
The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button.
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There is a flashing D in the instrument cluster.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable valve timing (VVT) solenoids on both intake an exhaust.
A knocking noise from the front suspension when driving over uneven road surfaces orspeed bumps, at speeds of up to 40...
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km/h (25 mph) may be evident.
There is a squeak from the engine at startup or shut down.
The engine fan will run sometimes after the engine is shut off.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
Emissions Recall: Evaporative Emission Purge Valve Calibration
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which...
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may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
The engine will shut off at a stop and restart immediately by using the start button.
EMISSION RECALL N409 OBD SYSTEM READINESS EMISSIONS RECALL N430 PURGE VALVE CALIBRATION
The Check Engine MIL is on.
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There is a lack of power from the engine.
RE-LAUNCHED CAMPAIGNS N451 & H291 AJ20P ENGINE COOLANT PUMP OPERATION
Corrosion in EJB (Engine Junction Box)
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which...
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may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which...
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may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
The engine runs poorly at low engine speed.
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which...
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may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
There is a loud noise from the front of the vehicle.
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The Check Engine MIL is on.
A knocking noise from the front suspension when driving over uneven road surfaces or speed bumps, at speeds of up to 40...
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km/h (25 mph) may be evident.
A loud noise can be heard coming from the engine compartment.
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Investigation has found that the engine cooling fan is constantly running at high speed and the following Diagnostic Trouble Codes (DTCs) may be stored in the Powertrain Control Module (PCM): P2B61-73 P26CB-72
The Check Engine MIL is on.
InControl Remote App does not update vehicle location or show correct vehicle status.
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Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
Revised engine control module software is required to fix a purge valve calibration concern that could potentially...
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increase evaporative emissions
Revised engine control module software is required to fix a calibration concern that could potentially increase...
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evaporative emissions
The Check Engine MIL is on.
A knocking noise from the front suspension when driving over uneven road surfaces or speed bumps, at speeds of up to 40...
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km/h (25 mph) may be evident.
The Check Engine MIL is on.
The Check Engine MIL is on.
Engine MIL on.
The Check Engine MIL is on.
The Check Engine MIL is on.
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DTC P2402-00 is stored in the PCM.
The Check Engine Light is on.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where a...
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low engine coolant warning message may be displayed on the Instrument Cluster (IC) in error.
The tire valve stem is broken or cracked.
A knocking noise from the front suspension when driving over uneven road surfaces or speed bumps at speeds of up to 40...
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km/h (25 mph) may be evident.
Electrical
89 bulletinsMild Hybrid Electric Vehicle (MHEV) Battery Offline
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
Exhaust System Oxygen (O2) Sensors - Extended Warranty
48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended.
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This can result in illumination of the Malfunction Indicator Lamp (MIL) ,loss of start/stop functionality and no communication during diagnostic sessions.
48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as...
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intended.
Body Control Module (BCM) does not fully meet US importation requirements.
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The BCM requires replacement with a new component which fully meets the US importation requirements.
On certain 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended.
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Malfunction Indicator Lamp (MIL) might be illuminated,
The 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended.
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This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions.
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
Coolant fan may continue running at high speed after ignition shut-off
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
Body Control Module (BCM) does not fully meet US importation requirements.
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The BCM requires replacement with a new component which fully meets the US importation requirements.
48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended.
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This can result in illumination of the Malfunction Indicator Lamp (MIL),
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
On certain 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended.
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Malfunction Indicator Lamp (MIL) might be illuminated, loss of start/stop functionality and no communication during diagnostic sessions.
Body Control Module (BCM) does not fully meet US importation requirements.
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The BCM requires replacement with a new component which fully meets the US importation requirements.
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
Leaking windshield that caused the water ingress on the electrical component.
On certain 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended.
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Malfunction Indicator Lamp (MIL) might be illuminated
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no...
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longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions. A software update to the Battery Energy Control Module (BECM) is required.
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE
BCM replacement with a new component which fully meets the US importation requirements.
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE
The BCM requires replacement with a new component which fully meets the US importation requirements.
Powertrain Control Module (PCM) Software Update
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
Body Control Module (BCM) does not fully meet US importation requirements.
MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE
Fuel Pump Driver Module Inoperative
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no...
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longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL) ,loss of start/stop functionality and no communication during diagnostic sessions. A software update to the Battery Energy Control Module (BECM) is required.
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
On certain 2020 to 2022 model year Range Rover, 2019 to 2022 model year Range Rover Sport, 2019 to 2020 model year...
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RangeRover Evoque and 2020 model year Discovery Sport vehicles, the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offlinestate and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL) ,loss of start/stop functionality and no communication during diagnostic sessions.
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
On certain 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended.
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Malfunction Indicator Lamp (MIL) might be illuminated with code U0111- 00, loss of start/stop functionality and no communication during diagnostic sessions..
On certain 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended.
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Malfunction Indicator Lamp (MIL) might be illuminated with code U0111- 00, loss of start/stop functionality and no communication during diagnostic sessions..
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no...
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longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions. A software update to the Battery Energy Control Module (BECM) is required.
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no...
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longer communicates or functions as intended
On certain 2020 to 2022 model year Range Rover, 2019 to 2022 model year Range Rover Sport, 2019 to 2020 model year Range...
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Rover Evoque and 2020 model year Discovery Sport vehicles, the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions.
Startup battery keeps draining / Vehicle will not start
Battery low warning displayed on instrument cluster and/or no-start
Battery low warning displayed on instrument cluster and/or no-start.
Customer reports of 12V battery issues.
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These range from battery low warning displayed to no-start.
Chassis Control Module (CHCM) Suspension Warning on Cluster
PCM/TCM SOFTWARE UPDATE
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...
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sitting.
Ingenium I4 2.0L Petrol logging P0142-00 O2 Sensor Circuit Bank 1 Sensor 3
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice...
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guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
BECM offline after programming.
Head Lamp Module DTCs - A customer may report a lamp fault displays on the message center.
Lost Communication With Battery Energy Control Module "A"
Interactive Control Display Module (ICDM) - Purple Line Flickering
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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have a Powertrain Control Module (PCM) software calibration that does not adequately control levels of particulate mass and affected vehicles do not meet the regulated performance.
Customers complaint of unable to unlock when using the Smart keyfob, able to put ignition on using IAU,(Immobilisation...
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Antenna Unit) steering column lock warning message on cluster, unable to start- body CAN modules not functioning.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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have a Powertrain Control Module (PCM) software calibration that does not adequately control levels of particulate mass and affected vehicles do not meet the regulated performance.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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have a Powertrain Control Module (PCM) software calibration that does not adequately control levels of particulate mass and affected vehicles do not meet the regulated performance.
Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running...
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continuously
N422 - Affected vehicles require an update to the Car Config File.
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Non-Nav vehicles incorrectly built with TSR and Adaptive Speed Limiter. N439 - Affected vehicles require a software update Chassis Control module (CHCM) and DTC read and clear.
The Interactive Control Display Module (ICDM) may not be operating as expected.
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A purple line can be seen flickering on the lower edge of the ICDM.
Customer experiences, Low battery message on the instrument panel, and is unable to start the vehicle.
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No associated DTCs flagged.
Customer experiences, Low battery message on the instrument panel, and is unable to start the vehicle.
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No associated DTCs flagged.
During PDI, two fasteners are found not to be installed in the battery junction box.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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not start due to the Gateway Control Module (GWM) not initializing.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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not start due to the Gateway Control Module (GWM) not initializing.
The Interactive Control Display Module (ICDM) may not be operating as expected, and may be blank or flickering.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may...
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not start due to the Gateway Control Module (GWM) not initializing.
Not able to start vehicle due to dead battery after a state mandated inspection test.
Customer reports that the vehicle will not start or has a low battery warning on the cluster.
Quiescent battery drain due to TCU module.
Customer experiences, Low battery message on the instrument panel, and is unable to start the vehicle.
Customer experiences, Low battery message on the instrument panel, and is unable to start the vehicle.
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC), with reduced performance experienced while driving.
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Further investigation has found that Diagnostic Trouble Code(s) (DTC) P061B-22 is stored in the Powertrain Control Module (PCM).
The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B...
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(IPMB) with no functional effect on the vehicle or camera system.
Issue: After replacement of the Restraints Control Module (RCM) the DTC's that follow are stored within the RCM: ...
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B0002-13 (Driver's Front Airbag stage 2 - open circuit) B0005-56 Collapsible Steering Column Deployment Control Invalid / Incompatible Configuration
A) Retailers or customers may report battery charging concerns and a MIL displayed, or B) Electric Power Inverter...
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Converter (EPIC) software update has been attempted and the download fails with a general programming failure and offers a retry. The retry then completes the software download but then gives a negative response and when reattempting to update the EPIC module, the ?UpdateECU? is greyed out*. The module information on Pathfinder will show the module assembly part number ?EPIC_L551_2019_00_VXX__BootNoStrategyEcu?.
On vehicles with a partial Thin Film Transistor (TFT)IPC (Instrument Cluster) and the 'Smart Settings' personalization...
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feature only, the selected language settings may revert back to English after an ignition cycle.
Customers and Retailers have reported flat battery issues on 20MY Evoque (L551) within approximately 48 hours post a PDI...
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(Pre Delivery Inspection) or a Pathfinder session on the vehicle.
Customers and Retailers have reported flat battery issues on 20MY Evoque (L551).
During or after the Pre Delivery Inspection (PDI) a technician may observe that Diagnostic Trouble Code (DTC) B1974-86 -...
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Rear View Mirror Module Signal Invalid is stored in the Body Control Module (BCM) as a permanent DTC and cannot be cleared.
During or after the Pre Delivery Inspection (PDI) a technician may observe that Diagnostic Trouble Code (DTC) B1974-86 ?...
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Rear View Mirror Module Signal Invalid is stored in the Body Control Module (BCM) as a permanent DTC and cannot be cleared.
Other
81 bulletinsSmart Key Deactivated message on instrument cluster and unable to start their vehicle
After vehicle off, the fan continues to run at high speeds.
MIL on Instrument cluster.
AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM
The wiper blades streak, smear, judder or squeak during operation
Lack of power, MIL on.
Vehicle Will Not Charge
This SSM applies to Instrument Pack lens in the above applicable model years vehicles.
The customer reports a whine/ humming noise while driving - Freelander 2 / LR2 and Evoque only.
Customers will be reporting a squeaking noise inside the cabin.
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE
COOLANT LEVEL LOW WARNING MESSAGE
Driveline Noise or Vibration
Technical Bulletin: Squeaks & Rattles Kit Availability
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Symptom general accessories
ACCESSORY DASHBOARD CAMERA INOPERATIVE
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
SOS limited availability / SOS Not available
Seat Mounted Seat Switches Not Working
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Seat Mounted Seat Switches Not Working
Technical Bulletin: Both Keys Locked In Vehicle
Seat mounted seat switches - Seats not moving
Seat mounted seat switches - Seats not moving
Low Speed Stall
Connectivity functions are no longer working.
Key remote functions and/or passive entry stopped working.
A customer may report a rattle noise coming from the front seat area.
The vehicle does not Eco Stop.
There is an odor from the vehicle after driving for a long time.
The vehicle does not Eco Stop.
Smart key inoperative
Smart key inoperative
There is a noise from the vehicle while driving.
There is an odor from the vehicle after driving for a long time.
InControl Touch Pro features may not function as expected.
Noise From Front Halfshaft
Pivi IP27.1 (OS 2.0.6)
TCU v19.2
Pivi IP27.2 (OS 2.0.6)
TCU v19.2
Customer reports a rattle from center console and armrest sliding feature will not function.
Customer may report a rattle noise from around the floor console, between the front seats.
A customer may express a concern that there is a rattle type noise from the center console and or that the sliding...
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armrest feature does not function.
A customer may report a rattle type noise from the floor console area between the front seats.
Customer may report a rattle noise from around the floor console, between the front seats.
Customer may report a rattle noise from around the floor console, between the front seats.
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
Front Power Seat Switch Malfunction
There is a noise from the rear of the vehicle while turning.
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There is a judder feeling when turning.
There is a noise or judder when turning at low speeds from the Active Driveline.
There is a noise from the front of the car.
There is a noise when turning.
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There is a judder/vibration when turning.
The heated seat feature may not operate as expected and a customer may express one of the follow concerns: The heated...
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seat temperature is slow to increase after the feature is turned on. The heated seat temperature does not decrease after the feature is turned off.
Customer may report that the heated seats are slow to warm or cool off.
The Charge System Fault message is present in the instrument pack.
Heated Seat Temperature Lower Than Expected
Heated Seat Temperature Lower Than Expected
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the...
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front and rear heated seats do not operate as expected.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the...
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front and rear heated seats do not operate as expected.
Customer states the vehicle will not start.
The heated seat feature may not operate as expected and a customer may express one of the follow concerns: The heated...
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seat temperature is slow to increase after the feature has been turned ON. The heated seat temperature does not decrease after the feature has been turned OFF.
Web Browser functionality is not available.
Voice control is not able to locate destination entry.
SOTA download does not complete first time through
Customer is able to unlock and lock the vehicle but not able to start vehicle
Customer states the vehicle will not start
Customer states the vehicle will not start.
TCU_3 Programming failures
Customer states the vehicle will not start
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
TCU_3 Programming failures
TCU_3 Programming failures
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
Infotainment
72 bulletinsUnable to select Navigation when pressing the navigation Tile on theTouchscreen.
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year...
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from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
Infotainment Master Controller (IMC) Extended Warranty
Infotainment Master Controller (IMC) Extended Warranty
MHEV DCDC Internal Failure With Warning Message Displayed On The Instrument Panel
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may...
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provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...
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Parking app are inoperative.
SOS Limited Availability or SOS Not available warning message displayed
Message center displays Coolant Level Low warning message.
Navigation voice guidance no longer operational after latest NGI update
Voice guidance concerns when using Apple CarPlay.
Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...
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Waze.
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance is not working with Apple CarPlay
Update Apple Carplay Navigation Voice Guidance Not Heard
Temperature Displayed Incorrectly
Infotainment Updates
Navigation Voice Control does not function
Upper and/or Lower screen behaves erratically: glitching, flickering, or scrolling.
Customers reporting one or multiple warning messages being displayed on the Instrument Panel Cluster (IPC) related to...
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the driveline system
Upper and/or Lower screen behaves erratically: glitching, flickering, or scrolling.
TEMPERATURE DISPLAYED INCORRECTLY
Upper and/or Lower screen behaves erratically: glitching, flickering, or scrolling.
Upper and/or Lower screen flickering/ jitter behavior
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio...
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popping noise iOS13 Bluetooth improvements Additional improvements
Head up display goes off bus and stops working (fully inoperable).
Customer states both upper and lower screen images are jumping.
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the Browse and Track list tiles are...
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greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB),...
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specifically relating to reports of the touchscreen displaying Radio not available from vehicle start-up and continues for the entire drive.
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
XM radio is inop.
XM radio is inop.
Popping sound or crackling noise from the audio system while in use.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which do...
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not display the massage seat control screen when the soft key is selected.
Customer states there is no audio output from the speakers on all sources.
Customer complaint in regards to Infotainment system.
Popping sound or crackling noise from the audio system while in use.
The Ambient Air Temperature (AAT) displayed on the Instrument Panel Cluster (IPC) is displayed in Celsius (C), instead...
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of Fahrenheit (F) as required.
Customer may state there is no audio present or volume control.
Customer may state there is no audio present or volume control.
Customer may state there is a pop noise or crackle when playing the audio.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range which are missing the parking aid overlay image for wheel track and widest point indication on the touchscreen.
Customer states Temperature display in Instrument Pack reverts from Fahrenheit to Celsius with no user input.
Customer states there is no audio output from the speakers on all sources
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later...
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versions.
Customer states Temperature display in Instrument Pack reverts from Fahrenheit to Celsius with no user input.
Customer states there is no audio output from the speakers on all sources.
Popping sound or crackling noise from the audio system while in use.
Customer states there is no audio output from the speakers on all sources.
Popping sound or crackling noise from the audio system while in use.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a 2500 status.
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.
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The concern will only affect New Low line Infotainment (NLI) systems
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.
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The concern will only affect New Low line Infotainment (NLI) systems
Popping sound or crackling noise from the audio system while in use.
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS...
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is not available? displayed on the instrument Cluster? due to activation failure.
Body & Paint
32 bulletinsFront / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
Creaking Noise From Glass Roof Panel
A creaking type noise from the roof area is heard while driving.
A customer may report that the front or rear door latch does not operate as expected.
A customer may report that the front or rear door latch does not operate as expected.
Tailgate not closing when opened using the passive entry
Tailgate not closing when opened using the passive entry
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
A customer may report a creaking type noise coming from the roof glass area while driving at low speeds and/ or rough...
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ground.
Creak Noise From Glass Roof Panel
Creaking Noise From Glass Roof Panel
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
Roof Opening Panel Creaking
Rear bodyside lamps are cracked/broken around the edge of the lens.
Rear bodyside lamps are cracked/broken around the edge of the lens.
RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED
A customer may report that the rear tailgate is not opening from one of the different switch sources or the tailgate...
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releases but, does not fully open, it just opens slightly.
A customer may report that the rear tailgate tail lamp has moisture in it.
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in...
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performance and reduction in accelerator response.
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in...
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performance and reduction in accelerator response.
Hood release lever becomes detached during operation.
The hood release lever becomes detached during operation.
A customer may express a concern that the hood release lever has become detached during operation.
A customer may express a concern that the hood release lever has become detached during operation.
A customer may express a concern that the hood release lever has become detached during operation.
A customer may express a concern that the hood release lever has become detached during operation.
The front fender lower cladding may not be flush with the front door lower cladding.
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There may also be a tapered gap between the top of the front fender, lower cladding, and the bottom of the front fender.
Retailer technicians have raised EPQR's for concerns of paint defects around the towing eye cover area of the front and...
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rear bumpers.
Steering
25 bulletinsCreaking Type Noise When Steering
Creaking Type Noise When Steering
Creaking Type Noise When Steering
A customer may report a creaking type noise when steering from the front of the vehicle.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak noise from front of vehicle while steering.
Creak noise from front of vehicle while steering.
Creak noise from front of vehicle while steering.
Creak noise from front of vehicle while steering.
Creak noise from front of vehicle while steering.
Creak noise from front of vehicle while steering.
Steering column multifunction switch.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Creak Noise coming from the front of the vehicle while steering.
Customer reports of steering wheel mis-alignment.
Customer reports of steering wheel mis-alignment.
Lighting
17 bulletinsMalfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions.
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
There is moisture inside the headlamp lens
Outer Tail Lamps Water Ingress/Cracking lenses/Noise When Driving
Charge warning light on, MIL light
Technical Bulletin: Tail Lamp Condensation.
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Onwards
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
Automatic High Beam Disabled
After a short sleep cycle the auto high beam menu is set to disabled and the auto high beam feature will not operate,...
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with no ability to override this option.
Customer may report their headlamps are stained or appear scratched on the lower edge/ corner of the lens, see attached...
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images (red area).
Customer may report their headlamps are stained or appear scratched on the lower edge/ corner of the lens, see attached...
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images (red area).
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward.
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SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
The vehicle stalled at a stop.
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The car stalled when accelerating from a stop.
The vehicle stalled at a stop.
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The car stalled when accelerating from a stop.
The outer tail lamps may have water ingress, be cracked or making a noise while driving.
A customer may express a concern of moisture in the outer tail lamp or cracking of the outer tail lamp lenses and or a...
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squeak type noise from the rear of the vehicle while driving.
A customer may express a concern of moisture in the outer tail lamp or cracking of the outer tail lamp lenses and or a...
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squeak type noise from the rear of the vehicle while driving.
Hybrid & EV
15 bulletinsCharging fault on instrument cluster after update
MHEV DCDC internal failure with warning message
Charging fault on instrument cluster after update.
MHEV DC/DC Converter Squeaking noise from Cabin
MHEV DC/DC Converter Squeaking noise from Cabin
MHEV DC/DC Converter Squeaking noise from Cabin
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
The wireless phone charger is not working with iPhone 12
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
No cabin heating while running in vehicle in EV mode.
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1.
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No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1.
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No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1.
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No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
Fuel System
15 bulletinsNEAR FIELD SENSING FEATURE DEGRADATION
Near Field Sensing feature degradation (Surround camera; 360 Park Aid)
HVAC Evaporator Refrigerant Leak
HVAC Evaporator Refrigerant Leak
The fuel gauge drops too quickly after filling.
Fuel Gauge drops too quickly after refill
There is an odor from the car that is sometimes perceived as a fuel smell.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the...
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evaporative fuel system fails to comply with the regulated standards.
Various customer complaints may arise due to usage of lower quality fuel.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the...
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evaporative fuel system fails to comply with the regulated standards.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the...
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evaporative fuel system fails to comply with the regulated standards.
There is a smell of fuel from the vehicle.
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Technical Description: No issues or leaks are identified from the fuel system. The front PTU is found to be leaking from the pinion seal.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the...
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evaporative fuel system fails to comply with the regulated standards
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the...
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evaporative fuel system fails to comply with the regulated standards.
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid...
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(DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
HVAC & Climate
14 bulletinsBody and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable...
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every 8-10 minutes while driving.
The Air Conditioning compressor (AC) fails to run causing warm air to come out of the vents.
HVAC taking longer than expected to warm the cabin in cold environments.
AC DOES NOT OPERATE AS EXPECTED DUE TO REFRIGERANT LEAK.
Air Conditioning System Inoperative (Electric A/C Compressors Only)
A customer may report the air conditioning system is not cooling properly.
A customer may report the air conditioning system is not cooling properly.
A customer may report the air conditioning system is not cooling properly.
A customer may report the air conditioning system is not cooling properly.
A customer may report that the HVAC blower is not operating after the vehicle has been parked for several days.
A customer may report the air conditioning system is not cooling properly.
Air Conditioning operating Intermittently.
A customer may report that the HVAC system is not blowing cool air.
Air conditioning being reported as inoperative at the Pre-Delivery Inspection (PDI).
Software & Calibration
13 bulletinsImprovements to SOTA (Software Over The Air) capability.
Weather and Park & Pay Apps disappear after PIVI update
Software Update.
There was a flashing D when slowing to a stop.
IMC Update 21A will not install
IMC 20C1 Software Release
IMC 20C1 Software Release
EFFECTIVE JUNE 10TH 2020 .
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N451 AND H291 CAMPAIGNS HAVE BEEN SUSPENDED. IT HAS BEEN DETERMINED THAT THE NEW SOFTWARE IS MISSING CERTAIN PARTS OF THE CALIBRATION WHICH WILL RESULT IN UNSUCCESSFUL DOWNLOADS.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where...
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updated DCDC Invertor software has been released to update the functionality of the Field Effect Transistors (FET) for vehicles manufactured prior to October 1, 2019.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where...
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updated DCDC Invertor software has been released to update the functionality of the Field Effect Transistors (FET) for vehicles manufactured prior to October 1, 2019.
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
Not able to hear incoming calls with iPhone at 12.2 software.
Brakes
10 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
A customer/ technician may notice what the perceive as a leak from the front brake calipers during PDI.
The tail lamps on either side of the tailgate may flicker briefly when the brake lamps are illuminated continuously for...
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30+ minutes in high ambient temperatures due to thermal protection of the LED lamp board.
EPB (Emergency Park Brake) is applied and will not release.
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The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
EPB (Emergency Park Brake) is applied and will not release.
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The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available.
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available.
Transmission
8 bulletinsTransmission fluid leaks
Customer states harsh shift, transmission warning lamp.
Certain 20MY Range Rover Evoque vehicles require a software update to the powertrain control module (PCM) and...
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transmissions control module (TCM) to ensure the certified emissions standards are achieved.
Certain 20MY Range Rover Evoque vehicles require a software update to the powertrain control module (PCM) and...
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transmissions control module (TCM) to ensure the certified emissions standards are achieved.
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which...
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may experience restricted performance and a 'Gearbox Fault Detected' warning message displayed on the Instrument Panel Cluster (IPC).
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience...
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restricted performance and a 'Gearbox Fault Detected' warning message displayed on the Instrument Panel Cluster (IPC).
Affected vehicles will have new software downloaded to the Transmission Control Module.
The Gearbox Overheating message appeared in the instrument cluster.
Suspension
6 bulletinsFront Stabilizer Bar Link - Noisy
Front Stabilizer Bar Link - Noisy
Suspension Warning Displayed On Instrument Cluster
A customer may report an amber warning indicator and the message 'Suspension Fault Detected has been displayed in the...
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Instrument Panel Cluster (IPC).
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
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an amber warning indicator and the message 'Suspension Fault Detected' may be displayed in the Instrument Panel Cluster (IPC).
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where an...
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amber warning indicator and the message 'Suspension Fault Detected' may be displayed in the Instrument Panel Cluster (IPC).
Pre-Delivery & Maintenance
6 bulletinsExtended warranty on DMTL Pumps 2020MY to 2021MY.
Please be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have been...
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reinstated.
Suspended Campaign N451
Service Actions H291 and N451 Temporarily Suspended
Service Actions H291 and N451 Temporarily Suspended
Customer states not able to start vehicle after state inspection test is performed.
Air Bags & Safety
5 bulletinsA Customer may complain of an SRS system warning message being displayed on the instrument panel.
Affected vehicles have been built with front seat thorax airbags that were manufactured with labelling depicting prototype parts.
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While there are no functional concerns with the airbags, a decision has been taken to replace the front driver and passenger seat airbags under this owner notified program.
Customer reports that the Airbag (AMBER) warning light is intermittently displayed on the Instrument Panel.
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Warning light can potentially be permanent, depending on extent of failure.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range.
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The instrument panel Air Bag installed into the vehicle may display a red warning label. It has been confirmed that there is no functional issue with the air bag and the label has been applied incorrectly.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which have...
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a red warning label on the front left and front right lower airbags. These warning labels have been installed in error and there are no functionality concerns with the airbags.