2022 Land Rover Defender TSBs
463 Technical Service Bulletins across 16 categories
Categories
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122 bulletinsVehicles may exhibit a clicking noise from the rear of the vehicle.
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The noise may be heard from one or both sides of the vehicle when moving forwards or backwards. Action:
REAR DRIVELINE CLICK - NOISE
REAR DRIVELINE CLICK - NOISE
While driving with satellite maps, sometimes image doesn't load fully and then comes back
INCONTROL REMOTE APP WAKE UP TIMER
There are several scenarios where the key may be set to a deactivated state.
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Driveline Noise Concerns
After vehicle off, the fan continues to run at high speeds.
PIVI - Unable to log into InControl account in vehicle
Unable to Log into InControl Account in Vehicle.
Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
PASSIVE ENTRY INTERMITTENT OPERATION
Audible clunk noise from rear driveline during low-speed throttle inputs.
Rear Driveline `Clonk` Type Noise
Rear Driveline `Clonk` Type Noise
Rear Driveline `Clonk` Type Noise
Rear Driveline `Clonk` Type Noise
Clicking noise from the rear of the vehicle.
Passive Entry doesn't respond intermittently to access car.
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Have to use key buttons to get in.
MIL on Instrument cluster.
Tapping Noise From A-Pillar Area
Tapping Noise From A-Pillar Area
CLEAR SOTA PERSISTENCY
Vehicle cranks, but does not run when at operating temperature
AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM
Clear SOTA Persistency
The loadspace cover corded handle has broken.
Rattle, Vibration, And Creak Type Noises From The Headliner Area.
`Rattle`, `Vibration` and `Creak` Type Noises From The Headliner Area
rattle or creak type noise is heard from the headliner area.
Noisy Rear Drive Shaft Assembly
Noisy Rear Drive Shaft Assembly
Clicking Ticking Noise from Front Axle While Turning Left or Right and Full Lock at Low Speeds
PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION
Lane Assistance Not Available warning present on Instrument cluster.
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Lane Keep assist function not possible.
Clicking/Ticking Noise from Front Axle While Turning Left or Right and Full Lock at Low Speeds
There is a clicking or ticking type noise from the front axle area of the vehicle while turning either left or right at...
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or near full lock at low speeds.
DTC repair - LKA systems
Customer states the weather app is no longer available
Pivi - Loss of GPS location and clock time
Pivi - Loss of GPS location and clock time
The wiper blades streak, smear, judder or squeak during operation
LOSS OF GPS LOCATION AND CLOCK TIME
PDC Park distance control no volume
PDC Park distance control no volume
Lack of power, MIL on.
The loadspace cover is sagging or has become damaged.
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...
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Emergency Call being activated.
JLR is investigating reports of the Loadspace Cover being replaced due to damage/sagging.
A customer may complain of a rattling type noise from the accessory fitted raised air intake tube.
Customer may have concerns related to microphone related functions not being available
Deployable Side Steps Inoperative
Intermittent Passive Entry Operation
Deployable Side Steps Inoperative
Customers will be reporting a squeaking noise inside the cabin.
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
Raised Air Intake Accessory Rattling
A customer may complain of a rattling type noise from the accessory fitted raised air intake tube.
Surround camera, 360 Park aid features are not operating
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
PIVI PRO USB INOPERATIVE CROSS CAR LINE
PIVI PRO USB INOPERATIVE CROSS CAR LINE
PIVI Loss of GPS location and clock time
Telematics Unable to activate during PDI
USB STICK NOT RECOGNIZED
CLICKING/TICKING NOISE WHILST TURNING LEFT OR RIGHT AND FULL LOCK AT LOW SPEEDS
Clicking/Ticking Type Noise Whilst Turning
Clunk Noise from Front end with V8
Whining Noise From Transfer Case
Whining Noise From Transfer Case
Driveline Noise or Vibration
Customer concern will be a clunk noise while driving at low speeds.
ACCESSORY DASHBOARD CAMERA INOPERATIVE
PIVI PRO USB INOPERATIVE
A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the...
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seat.
A customer may report that the load through center seat does not fold properly
A customer may report that the 2nd row seat manual adjustment bar has become loose or damaged.
AIR LEAK WITHIN CRANKCASE VENTILATION SYSTEM
AIR LEAK WITHIN CRANKCASE VENTILATION SYSTEM
A customer may report that the 2nd row seat manual adjustment bar has become loose or damaged.
A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the...
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seat.
A customer may report that the load through center seat does not fold properly.
Failure to restart out of eco-stop
Overheat Warning on Highway
Overheat Warning on Highway
Overheat Warning on Highway
Seat Mounted Seat Switches Not Working
Water Ingress Into Passenger Compartment
Failure to restart out of eco-stop
Seat Mounted Seat Switches Not Working
Surround camera; 360 Park Aid features or any of the feature is not operating.
Seat mounted seat switches - Seats not moving
Seat mounted seat switches - Seats not moving
NO AIR FLOW THROUGH FACE VENTS
Heatshield Contact With Rear Driveshaft
MIL ILLUMINATED
Oil Level Gauge (Dipstick) markings incorrect.
Oil Level Gauge (Dipstick) markings incorrect.
Heatshield Contact With Rear Driveshaft
Connectivity functions are no longer working.
Key remote functions and/or passive entry stopped working.
Heatshield contact with rear driveshaft.
Tapping noise from A-pillar area.
HEAT SHIELD CONTACT WITH REAR DRIVESHAFT
HEAT SHIELD CONTACT WITH REAR DRIVESHAFT
A customer may report a ratcheting sound when folding/ unfolding the second row seats.
The vehicle does not Eco Stop.
MISSING ACTIVITY KEY
MISSING ACTIVITY KEYS
The vehicle does not Eco Stop.
Intermittent Passive Entry Operation
MISSING ACTIVITY KEY
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where, due...
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the global chip shortage, the Activity Key for the vehicle cannot be supplied.
Intermittently, the passive unlock feature does not work unless the smart key is in the customers hand, close to the...
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vehicle.
MISSING ACTIVITY KEYS
Missing Activity Key
MISSING ACTIVITY KEY
Engine
100 bulletinsArduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of...
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engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
When pushing the rear brake caliper pistons back during a brake service, the caliper piston dust boot may become twisted...
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or distorted if a twist method is used to retract the piston.
Oil leaks from the transfer case area of the vehicle.
Rear Brake Caliper Piston Dust Boot Distortion Risk
Rear Brake Caliper Piston Dust Boot Distortion Risk
Rear Brake Caliper Piston Dust Boot Distortion Risk
Rear Brake Caliper Piston Dust Boot Distortion Risk
The low coolant light may be illuminated/there may be a coolant leak from the engine area.
Oil Leak From The Transfer Case
TURBOCHARGER COOLANT FEED AND RETURN PIPE O- RING LEAK
JLR Engineering investigations have identified reports of the Heating Ventilation and Air Conditioning(HVAC) evaporator...
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sensor not operating as expected
JLR Engineering investigations have found customer reports of a low-speed clonk type noise from the rear driveline,...
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audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
JLR Engineering investigations have found customer reports of a low-speed clonk type noise from the rear driveline,...
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audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
JLR Engineering investigations have found customer reports of a low-speed clonk type noise from the rear driveline,...
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audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
JLR Engineering investigations have found customer reports of a low-speed clonk type noise from the rear driveline,...
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audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
Engine Will Crank, No Start When At Operating Temperature
Engine Will Crank, No Start When At Operating Temperature
Engine replacement under warranty.
Oil Leak From The Front And Rear Of The Vehicle
Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery...
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State of Charge.
Low coolant lamp comes on and/or leak of coolant from engine area.
JLR Engineering investigations have identified that customers are experiencing a red 'Stop Safely Electrical Fault...
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Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
Turbocharger Coolant Feed And Return Pipe O-Ring Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Low engine coolant lamp warning on instrument panel and/or coolant leak.
Oil leak from under vehicle
Oil leak from the transfer case
Engine Oil and Filter Change
Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery...
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State of Charge.
Oil leak from rear of the vehicle
Oil leak from rear of the vehicle
Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured...
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during a specific period, may crack causing a possible high pressure oil leak.
Engine Oil and Filter Change
Electrical system fault on instrument cluster or noise from engine.
Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery State of Charge.
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The risk is increased if the vehicle is left for a period of time without driving or the daily Drive Cycle is low mileage and may not sufficiently recover the battery. The customer may experience Low Battery Warning.
Certain vehicles are experiencing split/damaged accessory drive belts and worn/damaged accessory drive belt tensioners...
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and pulleys, resulting in abnormal noises coming from the engine bay.
Low coolant light on or smell of coolant from engine area.
Low coolant light on or smell of coolant from engine area.
Malfunction Indicator Lamp (MIL) on while driving.
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Misfire, running rough condition.
The engine oil and filter are to be replaced.
Lack of power, MIL light on, rough idle
Customer reports lack of power and/or check engine light on.
Customer reports coolant level low message on dash or a coolant leak.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
Engine Noise
Add 1.0 litre/quart of engine oil - Information Message Displayed In The Instrument Panel Cluster
Wind/Tapping Noise from the Exterior A-Pillar/Windshield Area at Motorway Speeds
ENGINE PRIMARY BELT SHREDDING
ADD 1 LITRE / QUART OF ENGINE OIL MESSAGE ON INSTRUENT CLUSTER
Add 1.0 litre/quart of engine oil - Information Message Displayed In The Instrument Panel Cluster
Customer reports coolant level low message on dash or a coolant leak.
P6 Engine Primary belt shredding - MHEV only
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
ENGINE MISFIRE
Engine Oil Leak From Cylinder Head
Customer reports, Engine Light is on and engine running rough.
Customer reports, Engine Light is on and poor cabin heating.
Oil Leak Transmission Oil Cooler Pipes
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
Rear Differential e-Diff - Knock Noise or Judder/Vibration
Customers will be reporting a knocking noise or judder/vibration, from the rear of the vehicle when turning the left or...
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right during low speed.
Customer reports coolant level low message on dash or a coolant leak.
Customers will be reporting a knocking noise or judder/vibration, from the rear of the vehicle when turning the left or...
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right during low speed.
Rear Differential e-Diff - Knock Noise or Judder/Vibration
Customer reports coolant level low message on dash or a coolant leak.
Customer reports that low coolant lamp on, coolant leak.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
Coolant warning light and/or coolant leaking from vehicle.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
Coolant warning light and/or coolant leaking from vehicle.
Turbo Coolant Pipe O Ring
Turbo Coolant Pipe O Ring
Turbo Coolant Pipe O Ring
Turbo Coolant Pipe O Ring
Turbo Coolant Pipe O Ring
Turbo Coolant Pipe O Ring
Intermittent Engine Non Start After An Eco Stop Start Event
Customer concern will be a low coolant light on or a coolant leak
ENGINE MISFIRE OR ROUGH RUNNING
Intermittent Engine Non-Start After an ECO Stop Start
Intermittent Engine Non Start After An Eco Stop Start Event
Customer symptom of idle speed instability, RPM higher than expected, or check engine light illuminated.
INGENIUM I6 3.0L Petrol - PCV Cover Valve Poor Idle
Seat Power Height Adjustment Motor Inoperative
Seat Power Fore/Aft Motor Inoperative
Seat Recliner Motor Inoperative
Customer symptom of idle speed instability, check engine light illuminated.
Timing chain replacement VVT Service Part Incorrectly Boxed
Customer States engine runs rough with MIL illuminated.
Poor Idle
Customer states check engine light is illuminated.
Customer States engine runs rough with MIL illuminated.
Check Engine MIL is illuminated.
Engine MIL and reduced engine performance.
MIL and reduced engine performance.
The Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC) and reduced performance...
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may be experienced, due to an intermittent internal short circuit within the electric supercharger circuit board.
Electrical
72 bulletinsExhaust System Oxygen (O2) Sensors - Extended Warranty
Software Over The Air (SOTA) updates are failing to complete.
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Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Software Over The Air (SOTA) updates are failing to complete.
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Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Door Zone Module - Quiescent Drain
Door Zone Module - Quiescent Drain
Door Zone Module - Quiescent Drain
Software Over The Air (SOTA) updates are failing to complete.
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Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Door Zone Module - Quiescent Drain
12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
Coolant fan may continue running at high speed after ignition shut-off
A battery warning light on and or electrical system failure message is displayed on instrument cluster.
Near Field Sensing Module (NFSM) Wired Updates
Door Zone Module - Quiescent Drain
Near Field Sensing Module (NFSM) Wired Updates
Door Zone Module - Quiescent Drain
Near Field Sensing Module (NFSM) Wired Updates
- Near Field Sensing Module (NFSM) Wired Updates
Door Zone Module - Quiescent Drain
Near Field Sensing Module (NFSM) Wired Updates
Door Zone Module - Quiescent Drain
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Near Field Sensing Module (NFSM) Wired Updates
Door Zone Module - Quiescent Drain
Door zone module - quiescent drain
Electrical system warning light will be on the instrument cluster.
Leaking windshield that caused the water ingress on the electrical component.
Near Field Sensing Module (NFSM) Wired Updates
Vehicles are installed with Near Field SensingModule (NFSM) that do not support Software Over The Air (SOTA).
Vehicles are unable to complete software updates through Software Over The Air(SOTA) and require a Telematic Control...
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Unit Module (TCU) SOTA persistency clear application to be completed.
Door zone module - quiescent drain
'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Near Field Sensing Module (NFSM) Wired Updates
DOOR ZONE MODULE - QUIESCENT DRAIN
Near Field Sensing Module (NFSM) Wired Updates
Near Field Sensing Module (NFSM) Wired Updates
Door Zone Module - Quiescent Drain
Near Field Sensing Module (NFSM) Wired Updates
Diagnostic Trouble Code Stored In The Powertrain Control Module
Diagnostic Trouble Code Stored In The Powertrain Control Module
MIL lamp on the instrument cluster.
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FUEL PUMP DRIVER MODULE INOPERATIVE
NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES
Door Zone Module - Quiescent Drain
Fuel Pump Driver Module Inoperative
Fuel Pump Driver Module Inoperative
Near Field Sensing Module (NFSM) Wired Updates
Door Zone Module - Quiescent Drain
'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Door Zone Module - Quiescent Drain
A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a...
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depleted battery State of Charge due to the door modules staying awake. Retailers will perform a software update to all door modules
Door Zone Module - Quiescent Drain
A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a...
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depleted battery State of Charge due to the door modules staying awake. Retailers will perform a software update to all door modules.
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...
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updates for the Vehicle Domain Controller (VDC), PIVI and Gateway Module A (GWM). These vehicles have now been stopped from future SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Radio presets clear after ignition cycle.
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Sirius XM favorites do not store.
Startup battery keeps draining / Vehicle will not start
The headlamps not fully functioning properly after module replacement.
Battery low warning displayed on instrument cluster and/or no-start
A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a...
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depleted battery State of Charge due to the door modules staying awake.
Redeveloped profiles.
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Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
PIVI IP 36 , BECM OS 4.0.0
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and...
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Gateway Module A GWM.
PIVI IP36 , BECM OS 4.0.0 IMPROVED / CHANGED FEATURES
Customer reports of 12V battery issues.
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These range from battery low warning displayed to no-start.
Certain 2020 to 2022 model year vehicles are unable to complete software updates through Software Over The Air (SOTA)...
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due to incorrect Telematic Control Unit Module (TCU) or PIVI software.
A customer will complain about a noise / low battery light/ low coolant light and or overheating
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
Customer concern will be a failure to restart after an Eco-stop.
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This may be interpreted as a stall, but the ignition will also turn off.
Battery warning light on IPC / flat battery at point of customer handover.
AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and...
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HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL CLUSTER CONTROL MODULE (IPC) Fixing of flickering IPC for media information NAVIGATION Navigation improvements for freezes and slow boot ups The map view intermittently changing the zoom and switching 2D, 3D layout selection without user input is now corrected Japan market Navigation can now be launched from the home screen Navigation location tracking freezing during a drive cycle issue is now corrected Issue from last software update that locks the map to a default location has been corrected PERSONALISATION Improvement in stability of personalisation features SOFTWARE OVER THE AIR (SOTA) Improved robustness of system performance after a SOTA Update Improved robustness of firmware updates after a SOTA Update SPEECH Improved speech recognition SYSTEM Improvement in system stability in terms of System reset Improvement in general system stability Improvements in acoustic reliability / Audio loss Improvements in robustness in data persistency Graphical Improvements for placeholder screens and overlapping Text TELEMATICS Improvement in stability of the activation and deactivation of telematics services TOW BAR Improvement in Tow Bar functionality
BECM offline after programming.
Body & Paint
25 bulletinsAccessory Wheel Arch Protection - Gaps Present Between Protection And Vehicle Body
RESCINDED - Rear Doors Difficult To Open - RESCINDED
BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
The windshield trim is not sitting correctly or rattles.
Roof Opening Panel Not Operating as Expected
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Rear Doors Difficult To Open
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
When opening either of the rear doors, the door seal contacts the rear quarter window and makes opening the doors more...
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difficult and sometimes noisy.
There is a wind or tapping type noise from the windshield area while driving
REAR DOORS DIFFICULT TO OPEN
A customer may report that the rear tailgate glass shattered when closing a side door.
A customer may report that the front or rear door latch does not operate as expected.
Rear Doors Difficult To Open
Noise From Sunroof Blind When Opening And Closing
USB stick not recognized when inserted into the Front Portable Media Interface Panel
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
Creak Noise From Front Door Seals
AEB warning on Instrument Panel Cluster
ROOF OPENING PANEL INOPERATIVE
ROOF OPENING PANEL INOPERATIVE
ROOF PANEL OPENING INOPERATIVE - LOSS OF ONE TOUCH CLOSURE
Roof Opening Panel - Glass Inoperative, Sunblind loss of One Touch
Fuel System
24 bulletinsGasoline Catalytic Converter Malfunction Indicator Lamp (MIL)
Gasoline Catalytic Converter Malfunction Indicator Lamp (MIL)
Gasoline Catalytic Converter Malfunction Indicator Lamp (MIL)
Certain 21MY Defender Vehicles have been built with an under hood emission label with incorrect vehicle data.
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At the next service visit, retailers are to remove the under hood label and install a new, correct label.
EMISSIONS LABEL
JLR Retailers have reported visible corrosion around the outlet of the exhaust tailpipe prior to PDI
Exhaust Tailpipe Corrosion
Exhaust Tailpipe Corrosion
JLR Retailers have reported visible corrosion around the outlet of the exhaust tailpipe prior to PDI
Accessory Integrated Air Compressor Operational Issues
Accessory Integrated Air Compressor Operational Issues
NEAR FIELD SENSING FEATURE DEGRADATION
Integrated Air Compressor - Software Update
VEHICLE EMISSION LABEL
VEHICLE EMISSION LABEL
Emissions Label
EMISSIONS RECALLS
EMISSIONS RECALLS
EMISSIONS RECALLS
Accessory Integrated Air Compressor Error Code
Accessory Integrated Air Compressor Error Code
Fuel Flap locking not working.
Near Field Sensing feature degradation (Surround camera; 360 Park Aid)
ACCESSORY INTEGRATED AIR COMPRESSOR ERROR CODE
Software & Calibration
22 bulletinsTCU Activation Failure And InControl App Inoperative After Software Update
Software Over The Air (SOTA) updates are failing to complete
Software Updates
Software Over The Air (SOTA) updates are failing to complete.
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These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Software Updates
Software Updates
Software Updates
A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to...
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complete.
These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
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A software update to the TCU and GWM is required.
Software Updates
Software Updates
Improvements to SOTA (Software Over The Air) capability.
SOFTWARE UPDATES
Driving Assistance and Vehicle Dynamics updates
Weather and Park & Pay Apps disappear after PIVI update
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...
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updates for the Vehicle Domain Controller (VDC) and PIVI.
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and...
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PIVI.
SOFTWARE UPDATES
SOFTWARE UPDATES
UNABLE TO COMPLETE SOTA UPDATES
Software Update.
Affected vehicles will require software updates to the TCU & ICCM using Pathfinder to enable future SOTA updates and to...
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install the latest PIVI IP31 software
Infotainment
21 bulletinsUnable to select Navigation when pressing the navigation Tile on theTouchscreen.
PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign...
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completes successfully.
PIVI satellite radio favorites screen displays an incorrect channel.
PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
MHEV DCDC Internal Failure With Warning Message Displayed On The Instrument Panel
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
Coolant Low warning displayed in the Instrument Cluster
NEUTRAL (N) DISPLAYED AFTER STOP/START EVENT.
Improvements/Fixes Improvement in system stability Improvements in acoustic reliability / Audio loss Graphical...
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Improvements Flickering cluster for media info Improved Speech support for features like Weather, Nav Poor Speech recognition Improvement in stability of personalization features Introduction of IP oriented Sirius XM functionality Improvement in Tow Bar functionality Robustness in SW Performance post SOTA Update Robustness in firmware updates post SOTA update Navigation improvements Improved Wi-Fi / Hotspot Functionality
Affected Vehicles require a Pathfinder software Update to the latest PIVI Infotainment IP31 software.
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Some vehicles will also require a TCU update.
A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network...
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connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI...
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vehicles.
An issue has been identified on specific vehicles within the following model and Vehicle Identification Number (VIN) ranges.
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There has been a fundamental upgrade in the customer experience of the PIVI infotainment system. This campaign will update the PIVI Infotainment system to the latest software level.
A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network...
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connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI...
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vehicles.
Navigation voice guidance no longer operational after latest NGI update
Transmission
18 bulletinsA low-speed clonk type noise from the rear driveline, audible during low speed throttle inputs, often coupled with up/down gear changes.
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The noise is audible during normal road driving conditions.
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed.
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This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed.
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This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed.
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed.
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This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed.
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This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed.
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This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.
Customer reports of a low-speed clonk type noise from the rear driveline, audible during low-speed throttle inputs,...
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often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
A potential concern has been identified on certain 2022 model year to 2025 model year Range Rover, 2023 model year to...
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2025 model year Range Rover Sport and 2021 model year to 2025 model year Defender and Discovery vehicles where the transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.
A potential concern has been identified on certain vehicles, where the transfer case clutch and / or All Wheel Drive...
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(AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock. A replacement of the transfer case control module (TCCM) and hydraulic pump is required.
Steering Gear Noisy - Request For Information
Steering Gear Noisy - Request For Information
Following an auto stop/start event the gear selector displays N (Neutral) without any transmission selector operation.
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D (Drive) selectable only after P (Park) or R (Reverse) is selected.
Following an auto stop/start event, gear selector displays N without and transmission selector operation.
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D only selectable after only after P or R is selected.
8-speed transmission selector lever displays N (Neutral) after auto stop/start event
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
Transmission fluid leaks
Customer states harsh shift, transmission warning lamp.
Hybrid & EV
15 bulletinsWireless Charger - Charging Interruption With iPhone 15 and 16 Devices
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
There is a concern/fault with the 48Volt MHEV system.
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
MHEV DCDC internal failure with warning message
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter Squeaking noise from Cabin
MHEV DC/DC Converter Squeaking noise from Cabin
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
IPHONE 12 WIRELESS CHARGING J D POWER
The wireless phone charger is not working with iPhone 12
Steering
14 bulletinsSTEERING REQUIRES STEADY CORRECTION FORCE
Vehicle Requires Steady Correction Steering Force to Remain in Lane
Squeak Type Noise From Steering Column When Steering Wheel Is Rotated
A customer may report that the vehicle loses steering power assist after starting the vehicle from static.
Enhancements to Apple AutoPlay, Android Auto, ADAS, Steering
Enhancements to Apple CarPlay, Android Auto, ADAS, Steering
A customer may report that the vehicle loses steering power assist after starting the vehicle from static.
No Power Steering Assistance at Start of Drive Cycle ADAS Warning
POWER STEERING ASSISTANCE REDUCED MESSAGE DISPLAYED
A customer may report that an amber general warning indicator is illuminated Power Steering Assistance Reduced is...
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displayed on the
POWER STEERING ASSISTANCE REDUCED MESSAGE DISPLAYED
A customer may report that Power Steering Reduced message displays on the message center on start-up with a reduction in...
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steering assist.
Power Steering Assistance Reduced Message Displayed
Power Steering Assistance Reduced Message Displayed
Lighting
13 bulletinsMIL lamp on the instrument cluster
The headlamp washer nozzles seep fluid when not in use and leave residue on the bezels
There is moisture inside the headlamp lens
Front Headlamp Washer Jet Leaking / Rear Camera Washer Jet Leaking
The headlamp washer jet nozzles are leaking fluid when not operating the washers
FRONT INTERIOR COURTESY LIGHT NON-ILLUMINATION
The E-Call light is not active after completing the Pre-Delivery inspection
Malfunction Indicator Lamp
FRONT LAMP UNIT SOFTWARE
FRONT LAMP UNIT SOFTWARE
Customer concern will be a warning lamp in IP cluster or coolant temperature gauge fluctuation
Charge warning light on, MIL light
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
Brakes
6 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System,...
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ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
Software Over The Air (SOTA) Improvements to the following Driver Assistance features: Adaptive Cruise Control, Driver...
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Condition Monitor, Traffic Sign Recognition, Automatic Emergency Braking, All Terrain Progress Control
The Autonomous Emergency Braking (AEB) warning message is displayed on the instrument cluster (IPC).
HVAC & Climate
5 bulletinsAir Conditioning Inoperative / Intermittent Operation
Air Conditioning (AC) Inoperative.
Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable...
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every 8-10 minutes while driving.
The air conditioner does not blow cold air.
A customer may complain that the accessory fitted air compressor is inoperative and or displays an error code.
Suspension
3 bulletinsThere is a noise in the front suspension.
A number of warranty return front lower control arms where the ball joint shows signs of damage due to over-articulation...
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of the arm during removal and installation.
A number of warranty return front lower control arms where the ball joint shows signs of damage due to over-articulation...
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of the arm during removal and installation.
Pre-Delivery & Maintenance
2 bulletinsIntermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
SOTA CAMPAIGN
Air Bags & Safety
1 bulletinA Customer may complain of an SRS system warning message being displayed on the instrument panel.