2020 Land Rover Defender TSBs
554 Technical Service Bulletins across 17 categories
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130 bulletinsWhile driving with satellite maps, sometimes image doesn't load fully and then comes back
INCONTROL REMOTE APP WAKE UP TIMER
There are several scenarios where the key may be set to a deactivated state.
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
After vehicle off, the fan continues to run at high speeds.
PIVI - Unable to log into InControl account in vehicle
Unable to Log into InControl Account in Vehicle.
Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
PASSIVE ENTRY INTERMITTENT OPERATION
Passive Entry doesn't respond intermittently to access car.
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Have to use key buttons to get in.
MIL on Instrument cluster.
Tapping Noise From A-Pillar Area
Tapping Noise From A-Pillar Area
CLEAR SOTA PERSISTENCY
Vehicle cranks, but does not run when at operating temperature
AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM
Clear SOTA Persistency
The loadspace cover corded handle has broken.
Clicking Ticking Noise from Front Axle While Turning Left or Right and Full Lock at Low Speeds
PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION
Clicking/Ticking Noise from Front Axle While Turning Left or Right and Full Lock at Low Speeds
There is a clicking or ticking type noise from the front axle area of the vehicle while turning either left or right at...
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or near full lock at low speeds.
Customer states the weather app is no longer available
The wiper blades streak, smear, judder or squeak during operation
LOSS OF GPS LOCATION AND CLOCK TIME
PDC Park distance control no volume
PDC Park distance control no volume
Lack of power, MIL on.
The loadspace cover is sagging or has become damaged.
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...
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Emergency Call being activated.
A customer may complain of a rattling type noise from the accessory fitted raised air intake tube.
Deployable Side Steps Inoperative
Intermittent Passive Entry Operation
Deployable Side Steps Inoperative
Customers will be reporting a squeaking noise inside the cabin.
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
Raised Air Intake Accessory Rattling
A customer may complain of a rattling type noise from the accessory fitted raised air intake tube.
Surround camera, 360 Park aid features are not operating
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
PIVI Loss of GPS location and clock time
CLICKING/TICKING NOISE WHILST TURNING LEFT OR RIGHT AND FULL LOCK AT LOW SPEEDS
Clicking/Ticking Type Noise Whilst Turning
Driveline Noise or Vibration
ACCESSORY DASHBOARD CAMERA INOPERATIVE
A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the...
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seat.
A customer may report that the load through center seat does not fold properly
A customer may report that the 2nd row seat manual adjustment bar has become loose or damaged.
AIR LEAK WITHIN CRANKCASE VENTILATION SYSTEM
AIR LEAK WITHIN CRANKCASE VENTILATION SYSTEM
A customer may report that the 2nd row seat manual adjustment bar has become loose or damaged.
A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the...
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seat.
A customer may report that the load through center seat does not fold properly.
Failure to restart out of eco-stop
Overheat Warning on Highway
Overheat Warning on Highway
Overheat Warning on Highway
Seat Mounted Seat Switches Not Working
Water Ingress Into Passenger Compartment
Failure to restart out of eco-stop
Seat Mounted Seat Switches Not Working
Surround camera; 360 Park Aid features or any of the feature is not operating.
Seat mounted seat switches - Seats not moving
Seat mounted seat switches - Seats not moving
NO AIR FLOW THROUGH FACE VENTS
MIL ILLUMINATED
Oil Level Gauge (Dipstick) markings incorrect.
Oil Level Gauge (Dipstick) markings incorrect.
Connectivity functions are no longer working.
Key remote functions and/or passive entry stopped working.
Tapping noise from A-pillar area.
Heatshield Contact With Rear Driveshaft
A customer may report a ratcheting sound when folding/ unfolding the second row seats.
The vehicle does not Eco Stop.
Intermittent Passive Entry Operation
The vehicle does not Eco Stop.
Intermittent Passive Entry Operation
Intermittently, the passive unlock feature does not work unless the smart key is in the customers hand, close to the...
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vehicle.
Smart key inoperative
Smart key inoperative
Intermittently, the passive unlock feature does not work unless the smart key is in the customer's hand.
Customer received unknown error when trying to log into Pivi profile
Tapping Noise from A-Pillar Area
High Pitch Noise when Turned to Full Lock
Pivi IP 30 Release
Intermittent Passive Entry Operation
Tapping Noise from A-Pillar Area
Seat Cover Staining / Discoloration
Pivi IP27.1 (OS 2.0.6)
TCU v19.2
WI-FI option does not function
Pivi IP27.2 (OS 2.0.6)
TCU v19.2
Incorrect cloth treatment at the manufacturer.
Noise from rear load space compartment of vehicle obvious to customer while driving.
Noise from rear load space compartment of vehicle obvious to customer while driving.
Discoloration/water staining that cannot be removed by wiping may be evident on thebackrest and cushion covers of the...
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front and/or second row seats.
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where a tapping sound may be heard, on one or both sides of the vehicle, from the A-pillar area at speeds of approximately 37-75mph (60-120 km/h).
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where a tapping sound may be heard, on one or both sides of the vehicle, from the A-pillar area at speeds of approximately 37-75mph (60-120 km/h).
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where a...
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tapping sound may be heard, on one or both sides of the vehicle, from the A-pillar area at speeds of approximately 37-75mph (60-120 km/h).
Water Ingress after Wading
Water Ingress after Wading
A customer may report a lack of airflow through the face vents.
Creaking /Squeaking noise from rear while driving the vehicle on rough roads at speeds of 15-30km/h
Creaking /Squeaking noise from rear while driving the vehicle on rough roads at speeds of 15-30km/h
A customer may report a lack of airflow through the face vents.
Tapping Wind Noise from A-Pillar Area
Tapping Wind Noise from A-Pillar Area
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
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a tapping sound may be heard, on one or both sides of the vehicle, from the A-pillar area at speeds of approximately 37-75mph (60- 120 km/h).
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle ...
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Range where a tapping sound may be heard, on one or both sides of the vehicle, from the A-pillar area at speeds of approximately 37-75mph (60-120 km/h).
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
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Range where a tapping sound may be heard, on one or both sides of the vehicle, from the A-pillar area at speeds of approximately 37-75mph (60-120 km/h).
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where...
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a tapping sound may be heard, on one or both sides of the vehicle, from the A-pillar area at speeds of approximately 37-75mph (60-120 km/h).
A customer may report a tapping type noise from the A-Pillar area while driving at highway speeds.
There is a delay when accelerating.
A customer may report an abnormal noise (like a humming, buzzing, or grinding) when accelerating or decelerating.
Incontrol App not working, Telematics won't connect to the customer InControl account.
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TCU (Telematics Control Unit) not found during PDI and unable to proceed. Wifi not working during PDI
Telematic Control Unit (TCU) may trigger a false theft alert to a customer.
Retailers or customers reporting that rear mudflaps VPLEP0388, may exhibit distortion on the inner flange.
Retailers or customers reporting that rear mudflaps VPLEP0388, may exhibit distortion on the inner flange.
Retailers or customers reporting that rear mudflaps VPLEP0388, may exhibit distortion on the inner flange.
Retailers or customers reporting that rear mudflaps VPLEP0388, may exhibit distortion on the inner flange.
Tapping like wind noise may be noticed from the A-pillar area on one or both sides at around 60 to 120 kmph
Tapping like wind noise may be noticed from the A-pillar area on one or both sides at around 60 to 120 kmph
Tapping like wind noise may be noticed from the A-pillar area on one or both sides at around 60 to 120 kmph
Tapping like wind noise may be noticed from the A-pillar area on one or both sides at around 60 to 120 kmph
Accessory kits do not contain lantern clips which may break off during removal and re-fitment of claddings.
Engine
106 bulletinsArduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of...
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engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
When pushing the rear brake caliper pistons back during a brake service, the caliper piston dust boot may become twisted...
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or distorted if a twist method is used to retract the piston.
Rear Brake Caliper Piston Dust Boot Distortion Risk
Rear Brake Caliper Piston Dust Boot Distortion Risk
Rear Brake Caliper Piston Dust Boot Distortion Risk
Rear Brake Caliper Piston Dust Boot Distortion Risk
The low coolant light may be illuminated/there may be a coolant leak from the engine area.
TURBOCHARGER COOLANT FEED AND RETURN PIPE O- RING LEAK
JLR Engineering investigations have identified reports of the Heating Ventilation and Air Conditioning(HVAC) evaporator...
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sensor not operating as expected
Engine Will Crank, No Start When At Operating Temperature
Engine Will Crank, No Start When At Operating Temperature
Engine replacement under warranty.
Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery...
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State of Charge.
Low coolant lamp comes on and/or leak of coolant from engine area.
JLR Engineering investigations have identified that customers are experiencing a red 'Stop Safely Electrical Fault...
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Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
Turbocharger Coolant Feed And Return Pipe O-Ring Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Low engine coolant lamp warning on instrument panel and/or coolant leak.
Engine Oil and Filter Change
Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery...
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State of Charge.
Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured...
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during a specific period, may crack causing a possible high pressure oil leak.
Electrical system fault on instrument cluster or noise from engine.
Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery State of Charge.
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The risk is increased if the vehicle is left for a period of time without driving or the daily Drive Cycle is low mileage and may not sufficiently recover the battery. The customer may experience Low Battery Warning.
Certain vehicles are experiencing split/damaged accessory drive belts and worn/damaged accessory drive belt tensioners...
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and pulleys, resulting in abnormal noises coming from the engine bay.
Low coolant light on or smell of coolant from engine area.
Low coolant light on or smell of coolant from engine area.
Malfunction Indicator Lamp (MIL) on while driving.
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Misfire, running rough condition.
On certain 2017 model year to 2020 model year Land Rover and Range Rover vehicles the Malfunction Indicator Lamp (MIL)...
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may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM) .
CLOSED ISSUE - On certain 2017 to 2020 model year Land Rover vehicles the Malfunction Indicator Lamp (MIL) may...
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illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM).
Lack of power, MIL light on, rough idle
Customer reports lack of power and/or check engine light on.
Customer reports coolant level low message on dash or a coolant leak.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
Engine Noise
ENGINE PRIMARY BELT SHREDDING
Customer reports coolant level low message on dash or a coolant leak.
P6 Engine Primary belt shredding - MHEV only
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
ENGINE MISFIRE
Customer reports, Engine Light is on and engine running rough.
Customer reports, Engine Light is on and poor cabin heating.
Oil Leak Transmission Oil Cooler Pipes
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
Rear Differential e-Diff - Knock Noise or Judder/Vibration
Customers will be reporting a knocking noise or judder/vibration, from the rear of the vehicle when turning the left or...
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right during low speed.
Customer reports coolant level low message on dash or a coolant leak.
Customers will be reporting a knocking noise or judder/vibration, from the rear of the vehicle when turning the left or...
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right during low speed.
Rear Differential e-Diff - Knock Noise or Judder/Vibration
Customer reports coolant level low message on dash or a coolant leak.
Customer reports that low coolant lamp on, coolant leak.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
Coolant warning light and/or coolant leaking from vehicle.
ELECTRIC SUPERCHARGER INTERMITTENT OPERATION
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
Coolant warning light and/or coolant leaking from vehicle.
Turbo Coolant Pipe O Ring
Turbo Coolant Pipe O Ring
Turbo Coolant Pipe O Ring
Turbo Coolant Pipe O Ring
Turbo Coolant Pipe O Ring
Turbo Coolant Pipe O Ring
Intermittent Engine Non Start After An Eco Stop Start Event
Customer concern will be a low coolant light on or a coolant leak
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Intermittent Engine Non-Start After an ECO Stop Start
ENGINE CUT-OUT
Intermittent Engine Non Start After An Eco Stop Start Event
Customer symptom of idle speed instability, RPM higher than expected, or check engine light illuminated.
INGENIUM I6 3.0L Petrol - PCV Cover Valve Poor Idle
Seat Power Height Adjustment Motor Inoperative
Seat Power Fore/Aft Motor Inoperative
Seat Recliner Motor Inoperative
Customer symptom of idle speed instability, check engine light illuminated.
Timing chain replacement VVT Service Part Incorrectly Boxed
Customer States engine runs rough with MIL illuminated.
Poor Idle
Electric Supercharger Intermittent Operation
Customer states check engine light is illuminated.
Customer States engine runs rough with MIL illuminated.
Electric Supercharger Intermittent Operation
Check Engine MIL is illuminated.
The Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC) and reduced performance...
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may be experienced, due to an intermittent internal short circuit within the electric supercharger circuit board.
The Check Engine MIL is illuminated.
The amber 'Low Coolant' warning message is displayed on the Instrument Panel Cluster(IPC).
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Further investigation has found no engine coolant leaks and the engine coolantexpansion tank is filled to the correct level.
The engine is running rough.
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There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
Engine Misfire, Rattle, Knock, lack of power.
Engine Misfire, Rattle, Knock, lack of power.
The engine fan runs excessively.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable camshaft timing (VCT) solenoids on both intake an exhaust.
The Check Engine Lamp is illuminated.
The Charge Warning message is on.
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The Check Engine Lamp is illuminated.
The engine speed will jump up at idle with the AC off.
The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button.
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There is a flashing D in the instrument cluster.
The engine speed will jump up at idle.
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The engine will shut down at a stop and restart immediately when pressing the start button.
There is a squeak from the engine at startup or shut down.
The engine fan will run sometimes after the engine is shut off.
A customer may express complaints of idle instability, low speed engine stall, and no automatic restart following an eco-stop.
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The engine can be restarted immediately with the start button following these conditions.
The engine will shut off at a stop and restart immediately by using the start button.
Customers or retailers may report on Defender INGENIUM I6 3.0L Petrol engine versions an abnormal noise when...
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accelerating or decelerating, the noise can be described as 'humming, buzzing or grinding.
Customers or retailers may report on Defender INGENIUM I6 3.0L Petrol engine versions an abnormal noise when...
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accelerating or decelerating, the noise can be described as 'humming, buzzing or grinding.
Customers or retailers may report on Defender INGENIUM I6 3.0L Petrol engine versions an abnormal noise when...
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accelerating or decelerating, the noise can be described as 'humming, buzzing or grinding.
Electrical
79 bulletinsExhaust System Oxygen (O2) Sensors - Extended Warranty
Software Over The Air (SOTA) updates are failing to complete.
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Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Software Over The Air (SOTA) updates are failing to complete.
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Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Door Zone Module - Quiescent Drain
Door Zone Module - Quiescent Drain
Door Zone Module - Quiescent Drain
Software Over The Air (SOTA) updates are failing to complete.
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Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Door Zone Module - Quiescent Drain
12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
Coolant fan may continue running at high speed after ignition shut-off
A battery warning light on and or electrical system failure message is displayed on instrument cluster.
Near Field Sensing Module (NFSM) Wired Updates
Door Zone Module - Quiescent Drain
Near Field Sensing Module (NFSM) Wired Updates
Door Zone Module - Quiescent Drain
Near Field Sensing Module (NFSM) Wired Updates
- Near Field Sensing Module (NFSM) Wired Updates
Near Field Sensing Module (NFSM) Wired Updates
Door Zone Module - Quiescent Drain
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Near Field Sensing Module (NFSM) Wired Updates
Door Zone Module - Quiescent Drain
Electrical system warning light will be on the instrument cluster.
Leaking windshield that caused the water ingress on the electrical component.
Near Field Sensing Module (NFSM) Wired Updates
Vehicles are installed with Near Field SensingModule (NFSM) that do not support Software Over The Air (SOTA).
Vehicles are unable to complete software updates through Software Over The Air(SOTA) and require a Telematic Control...
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Unit Module (TCU) SOTA persistency clear application to be completed.
'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Near Field Sensing Module (NFSM) Wired Updates
DOOR ZONE MODULE - QUIESCENT DRAIN
Near Field Sensing Module (NFSM) Wired Updates
Near Field Sensing Module (NFSM) Wired Updates
Door Zone Module - Quiescent Drain
Near Field Sensing Module (NFSM) Wired Updates
Diagnostic Trouble Code Stored In The Powertrain Control Module
Diagnostic Trouble Code Stored In The Powertrain Control Module
MIL lamp on the instrument cluster.
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FUEL PUMP DRIVER MODULE INOPERATIVE
NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES
Door Zone Module - Quiescent Drain
Fuel Pump Driver Module Inoperative
Fuel Pump Driver Module Inoperative
Near Field Sensing Module (NFSM) Wired Updates
Door Zone Module - Quiescent Drain
'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Door Zone Module - Quiescent Drain
A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a...
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depleted battery State of Charge due to the door modules staying awake. Retailers will perform a software update to all door modules
Door Zone Module - Quiescent Drain
A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a...
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depleted battery State of Charge due to the door modules staying awake. Retailers will perform a software update to all door modules.
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...
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updates for the Vehicle Domain Controller (VDC), PIVI and Gateway Module A (GWM). These vehicles have now been stopped from future SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Startup battery keeps draining / Vehicle will not start
Battery low warning displayed on instrument cluster and/or no-start
A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a...
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depleted battery State of Charge due to the door modules staying awake.
Redeveloped profiles.
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Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
PIVI IP 36 , BECM OS 4.0.0
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and...
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Gateway Module A GWM.
Customer reports of 12V battery issues.
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These range from battery low warning displayed to no-start.
Certain 2020 to 2022 model year vehicles are unable to complete software updates through Software Over The Air (SOTA)...
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due to incorrect Telematic Control Unit Module (TCU) or PIVI software.
A customer will complain about a noise / low battery light/ low coolant light and or overheating
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
COOLANT LEVEL SENSOR LOOSE
Customer concern will be a failure to restart after an Eco-stop.
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This may be interpreted as a stall, but the ignition will also turn off.
SIDE AIRBAG MODULES INSTALLED WITH PROTOTYPE LABELS
AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and...
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HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL CLUSTER CONTROL MODULE (IPC) Fixing of flickering IPC for media information NAVIGATION Navigation improvements for freezes and slow boot ups The map view intermittently changing the zoom and switching 2D, 3D layout selection without user input is now corrected Japan market Navigation can now be launched from the home screen Navigation location tracking freezing during a drive cycle issue is now corrected Issue from last software update that locks the map to a default location has been corrected PERSONALISATION Improvement in stability of personalisation features SOFTWARE OVER THE AIR (SOTA) Improved robustness of system performance after a SOTA Update Improved robustness of firmware updates after a SOTA Update SPEECH Improved speech recognition SYSTEM Improvement in system stability in terms of System reset Improvement in general system stability Improvements in acoustic reliability / Audio loss Improvements in robustness in data persistency Graphical Improvements for placeholder screens and overlapping Text TELEMATICS Improvement in stability of the activation and deactivation of telematics services TOW BAR Improvement in Tow Bar functionality
Coolant level sensor loose.
COOLANT LEVEL SENSOR LOOSE
BECM offline after programming.
Multi-ECU SOTA Update (OS 2.0.7) CHCM, GWM, SODL, SODR no-start condition after completing the update due to an issue ...
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with the Gateway Module (GWM).
Rear Harness Clash with Rear Exhaust Heat Shield and Rear Stabilizer Bar
Rear Harness Clash with Rear Exhaust Heat Shield and Rear Stabilizer Bar
NFSM (Near Field Sensing Module) not communicating with Pathfinder
Retailers may report the EDT (Electrically Deployable Towing) harness (LR137796) may be supplied with a fixing which...
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does not match the body and cannot be secured.
Retailers may report the EDT (Electrically Deployable Towing) harness (LR137796) may be supplied with a fixing which...
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does not match the body and cannot be secured.
Retailers may report the EDT (Electrically Deployable Towing) harness (LR137796) may be supplied with a fixing which...
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does not match the body and cannot be secured.
Retailers may report the EDT (Electrically Deployable Towing) harness (LR137796) may be supplied with a fixing which...
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does not match the body and cannot be secured.
Retailers may report the EDT (Electrically Deployable Towing) harness (LR137796) may be supplied with a fixing which...
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does not match the body and cannot be secured.
Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running...
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continuously
Body & Paint
63 bulletinsAccessory Wheel Arch Protection - Gaps Present Between Protection And Vehicle Body
RESCINDED - Rear Doors Difficult To Open - RESCINDED
BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
The windshield trim is not sitting correctly or rattles.
Roof Opening Panel Not Operating as Expected
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Rear Doors Difficult To Open
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
When opening either of the rear doors, the door seal contacts the rear quarter window and makes opening the doors more...
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difficult and sometimes noisy.
REAR DOORS DIFFICULT TO OPEN
A customer may report that the rear tailgate glass shattered when closing a side door.
A customer may report that the front or rear door latch does not operate as expected.
Rear Doors Difficult To Open
Noise From Sunroof Blind When Opening And Closing
USB stick not recognized when inserted into the Front Portable Media Interface Panel
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
Creak Noise From Front Door Seals
Roof Opening Panel Inoperative
AEB warning on Instrument Panel Cluster
ROOF OPENING PANEL INOPERATIVE
ROOF OPENING PANEL INOPERATIVE
Roof Opening Panel Inoperative
ROOF PANEL OPENING INOPERATIVE - LOSS OF ONE TOUCH CLOSURE
A customer may report that the roof opening panel does not operate or that the sunblind lost One Touch operation.
A customer may report a tapping type noise while driving from the windshield area.
A customer may report that the roof opening panel does not operate or that the sunblind lost One Touch operation.
Roof Opening Panel - Glass Inoperative, Sunblind loss of One Touch
A customer may report a tapping type noise while driving from the windshield area.
Water Leak from Windshield
Sunroof Only Opens Partially After Expedition Roof Rack Installation
WINDSHIELD MOLDING TAPPING NOISE
Opening Roof Panel Does Not Slide Open.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which have...
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been manufactured with an incorrect front portable media interface panel.
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which have...
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been manufactured with an incorrect front portable media interface panel.
INCORRECT USER INTERFACE PANEL
a number of Air Intake Kits (VPLEP0435) for New Defender vehicles may not contain the correct quantity of fasteners.
REAR DOORS DIFFICULT TO OPEN
During the launch of the Land Rover Defender, there have been multiple complaints related to a delamination of the Satin...
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Protective Film (SPF) on the front and rear corners of the bonnet.
During the launch of the Land Rover Defender, there have been multiple complaints related to a delamination of the Satin...
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Protective Film (SPF) on the front and rear corners of the bonnet.
During the launch of the Land Rover Defender, there have been multiple complaints related to a delamination of the Satin...
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Protective Film (SPF) on the front and rear corners of the bonnet.
Customer reports Low Coolant Level warning message on the Instrument Panel Cluster (IPC).
Customer reports Low Coolant Level warning message on the Instrument Panel Cluster (IPC).
Secondary door seals are visually showing signs of creasing-kinked on rear door apertures.
Secondary door seals are visually showing signs of creasing-kinked on rear door apertures.
Rear door seal catching at the top of the rear quarter glass panel (6th light glass).
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Seal catches while opening the door and makes the opening more difficult and noisy.
Rear door seal catching at the top of the rear quarter glass panel (6th light glass).
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Seal catches while opening the door and makes the opening more difficult and noisy.
Rear door seal catching at the top of the rear quarter glass panel (6th light glass).
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Seal catches while opening the door and makes the opening more difficult and noisy.
Rear door seal catching at the top of the rear quarter glass panel (6th light glass).
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Seal catches while opening the door and makes the opening more difficult and noisy.
Rear door seal catching at the top of the rear quarter glass panel (6th light glass).
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Seal catches while opening the door and makes the opening more difficult and noisy.
Rear door seal catching at the top of the rear quarter glass panel (6th light glass).
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Seal catches while opening the door and makes the opening more difficult and noisy.
A customer may report the rear door is difficult to open.
Fix is required to remove risk of a "tapping" type of wind noise at the A post.
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The A post trim to be removed and felt tape applied to the trim mounting clips to increase clearance to the body.
Fix is required to remove risk of a "tapping" type of wind noise at the A post.
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The A post trim to be removed and felt tape applied to the trim mounting clips to increase clearance to the body.
The fixing nuts which attach the raised air intake to the fender are being over tightened and are pulling out.
The fixing nuts which attach the raised air intake to the fender are being over tightened and are pulling out.
The fixing nuts which attach the raised air intake to the fender are being over tightened and are pulling out.
Roof opening panel (ROP) will bounce back (anti-trap activating) when closed by one touch (soft close).
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This can occur when ROP is closing from tilt or hen panel contacts wind deflector.
Roof opening panel (ROP) will bounce back (anti-trap activating) when closed by one touch (soft close).
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This can occur when ROP is closing from tilt or hen panel contacts wind deflector.
Unable to close sunroof with one touch
Window run channels seals may appear wavy, incorrectly located, deformed or appearing to tuck inside whilst window closing.
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(See examples of defects attached as pictures 1, 2)
Window run channels seals may appear wavy, incorrectly located, deformed or appearing to tuck inside whilst window closing.
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(See examples of defects attached as pictures 1, 2)
Infotainment
34 bulletinsPIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign...
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completes successfully.
PIVI satellite radio favorites screen displays an incorrect channel.
PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
MHEV DCDC Internal Failure With Warning Message Displayed On The Instrument Panel
Malfunction indicator lamp is displayed.
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative it does...
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not update with location, does not display any weather-related information and will not recover with new software or hardware.
Coolant Low warning displayed in the Instrument Cluster
Improvements/Fixes Improvement in system stability Improvements in acoustic reliability / Audio loss Graphical...
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Improvements Flickering cluster for media info Improved Speech support for features like Weather, Nav Poor Speech recognition Improvement in stability of personalization features Introduction of IP oriented Sirius XM functionality Improvement in Tow Bar functionality Robustness in SW Performance post SOTA Update Robustness in firmware updates post SOTA update Navigation improvements Improved Wi-Fi / Hotspot Functionality
A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network...
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connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.
A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network...
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connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI...
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vehicles.
Navigation voice guidance no longer operational after latest NGI update
Request for software update shown on touchscreen
Navigation displays current location as Berlin, Germany.
Navigation voice guidance is not working with Apple CarPlay
Infotainment Updates
NAVIGATION DISPLAYS CURRENT LOCATION IS BERLIN, GERMANY
Infotainment Updates
Navigation Voice Control does not function
Pivi Pro navigation map data fails to install from USB device to vehicle
Pivi Pro navigation map data fails to install from USB device to vehicle
Low Coolant Warning Displayed on Instrument Cluster.
Customer will lose audio from radio regardless of source selected
Unable to install nav data from USB at PDI
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio...
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popping noise iOS13 Bluetooth improvements Additional improvements
SXM (Sirius XM Radio) audio and functionality is inoperative.
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Also impacting FM and AM Radio once in the error state. Other audio sources work as expected.
Pivi Pro navigation map data fails to install from USB device to vehicle
Pivi Pro navigation map data fails to install from USB device to vehicle
Unable to install Nav files from USB device at PDI
Software & Calibration
32 bulletinsTCU Activation Failure And InControl App Inoperative After Software Update
Software Over The Air (SOTA) updates are failing to complete
Software Updates
Software Over The Air (SOTA) updates are failing to complete.
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These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Software Updates
Software Updates
Software Updates
A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to...
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complete.
These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
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A software update to the TCU and GWM is required.
Software Updates
Software Updates
Improvements to SOTA (Software Over The Air) capability.
SOFTWARE UPDATES
Weather and Park & Pay Apps disappear after PIVI update
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...
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updates for the Vehicle Domain Controller (VDC) and PIVI.
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and...
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PIVI.
SOFTWARE UPDATES
UNABLE TO COMPLETE SOTA UPDATES
Software Update.
Affected vehicles will require software updates to the TCU & ICCM using Pathfinder to enable future SOTA updates and to...
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install the latest PIVI IP31 software
Customer states downloaded software will not install
There was a flashing D when slowing to a stop.
IMC 20C1 Software Release
OS 2.0.8 VDC 9.1 Automatic Update
IMC 20C1 Software Release
OS 2.0.7 Suspended due to a potential no start condition after the GWM is updated.
Latest update for Pivi to provide improvements and address known issues.
Latest update for Pivi to provide improvements and address known issues.
Latest update for Pivi to provide improvements and address known issues.
Latest update for Pivi to provide improvements and address known issues.
Latest update for Pivi to provide improvements and address known issues.
EFFECTIVE JUNE 10TH 2020 .
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N451 AND H291 CAMPAIGNS HAVE BEEN SUSPENDED. IT HAS BEEN DETERMINED THAT THE NEW SOFTWARE IS MISSING CERTAIN PARTS OF THE CALIBRATION WHICH WILL RESULT IN UNSUCCESSFUL DOWNLOADS.
Lighting
24 bulletinsMIL lamp on the instrument cluster
The headlamp washer nozzles seep fluid when not in use and leave residue on the bezels
There is moisture inside the headlamp lens
Front Headlamp Washer Jet Leaking / Rear Camera Washer Jet Leaking
The headlamp washer jet nozzles are leaking fluid when not operating the washers
FRONT INTERIOR COURTESY LIGHT NON-ILLUMINATION
The E-Call light is not active after completing the Pre-Delivery inspection
Malfunction Indicator Lamp
FRONT LAMP UNIT SOFTWARE
FRONT LAMP UNIT SOFTWARE
Customer concern will be a warning lamp in IP cluster or coolant temperature gauge fluctuation
Charge warning light on, MIL light
MALFUNCTION INDICATOR LAMP (MIL) NOT ILLUMINATING
MALFUNCTION INDICATOR LAMP (MIL) NOT ILLUMINATING
Front Daytime Running Light(s) Are Not Working / Intermittent Operation
Front Daytime Running Light(s) Are Not Working / Intermittent Operation
Front Daytime Running Light(s) Are Not Working / Intermittent Operation
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
After a short sleep cycle the auto high beam menu is set to disabled and the auto high beam feature will not operate,...
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with no ability to override this option.
When using camera plan view ("birds eye view") or clear sight ground view ("see through bonnet" feature) (or clear sight...
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ground view) the image under the vehicle has stitches a repeating pattern of dark and light strips ("zebra stripes").
When using camera plan view ("birds eye view") or clear sight ground view ("see through bonnet" feature) (or clear sight...
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ground view) the image under the vehicle has stitches a repeating pattern of dark and light strips ("zebra stripes").
During PDI retailers may highlight a draft copy of the owners literature found in vehicle (see example attachment)
During PDI retailers may highlight a draft copy of the owners literature found in vehicle (see example attachment)
During PDI retailers may highlight a draft copy of the owners literature found in vehicle (see example attachment)
Fuel System
16 bulletinsJLR Retailers have reported visible corrosion around the outlet of the exhaust tailpipe prior to PDI
JLR Retailers have reported visible corrosion around the outlet of the exhaust tailpipe prior to PDI
Accessory Integrated Air Compressor Operational Issues
Accessory Integrated Air Compressor Operational Issues
NEAR FIELD SENSING FEATURE DEGRADATION
Integrated Air Compressor - Software Update
EMISSIONS RECALLS
EMISSIONS RECALLS
EMISSIONS RECALLS
Accessory Integrated Air Compressor Error Code
Accessory Integrated Air Compressor Error Code
Near Field Sensing feature degradation (Surround camera; 360 Park Aid)
ACCESSORY INTEGRATED AIR COMPRESSOR ERROR CODE
Rear muffler discoloured appears burnt-dull metal colour.
Rear muffler discoloured appears burnt-dull metal colour.
Various customer complaints may arise due to usage of lower quality fuel.
Hybrid & EV
15 bulletinsWireless Charger - Charging Interruption With iPhone 15 and 16 Devices
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
There is a concern/fault with the 48Volt MHEV system.
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
MHEV DCDC internal failure with warning message
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter Squeaking noise from Cabin
MHEV DC/DC Converter Squeaking noise from Cabin
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
The wireless phone charger is not working with iPhone 12
Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
Brakes
12 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System,...
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ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
The Autonomous Emergency Braking (AEB) warning message is displayed on the instrument cluster (IPC).
Customers may report a thumping or judder type noise while braking.
DTC C055E-7A (Brake Hydraulic Circuit A Leak Fluid Leak or Seal Failure) requires a system Self-Check to be carried...
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out before clearing the DTC and extinguishing the warning lights.
Customers may report a thumping or judder type noise while braking.
Brake noise felt through the floor during braking.
Brake noise felt through the floor during braking.
Brake noise felt through the floor during braking.
Brake noise felt through the floor during braking.
Steering
11 bulletinsSqueak Type Noise From Steering Column When Steering Wheel Is Rotated
A customer may report that the vehicle loses steering power assist after starting the vehicle from static.
No Power Steering Assistance at Start of Drive Cycle ADAS Warning
POWER STEERING ASSISTANCE REDUCED MESSAGE DISPLAYED
A customer may report that an amber general warning indicator is illuminated Power Steering Assistance Reduced is...
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displayed on the
POWER STEERING ASSISTANCE REDUCED MESSAGE DISPLAYED
A customer may report that Power Steering Reduced message displays on the message center on start-up with a reduction in...
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steering assist.
Power Steering Assistance Reduced Message Displayed
Power Steering Assistance Reduced Message Displayed
Customer reports of steering wheel mis-alignment.
Customer reports of steering wheel mis-alignment.
Transmission
9 bulletinsSteering Gear Noisy - Request For Information
Steering Gear Noisy - Request For Information
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
Transmission fluid leaks
Customer states harsh shift, transmission warning lamp.
Steering gear Warning light on Instrument Cluster
Steering gear Warning light on Instrument Cluster
Steering gear Warning light on Instrument Cluster
Steering gear Warning light on Instrument Cluster
HVAC & Climate
8 bulletinsAir Conditioning Inoperative / Intermittent Operation
Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable...
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every 8-10 minutes while driving.
The air conditioner does not blow cold air.
A customer may complain that the accessory fitted air compressor is inoperative and or displays an error code.
Incorrect Operation of Climate Control Air Distribution
Air Conditioning operating Intermittently.
Incorrect Operation of Climate Control Air Distribution
Rear HVAC panel appears not to function or not to illuminate as expected.
Suspension
7 bulletinsThere is a noise in the front suspension.
A number of warranty return front lower control arms where the ball joint shows signs of damage due to over-articulation...
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of the arm during removal and installation.
A number of warranty return front lower control arms where the ball joint shows signs of damage due to over-articulation...
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of the arm during removal and installation.
Front Air Spring Air Leak
Front Air Spring Air Leak
LOADSPACE AIR SUSPENSION SWITCH OPERATION INVERTED
A customer may report that the rear load space suspension switch raises the vehicle when pressed to lower or lowers the...
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vehicle when pressed to raise.
Air Bags & Safety
5 bulletinsA Customer may complain of an SRS system warning message being displayed on the instrument panel.
Affected vehicles have been built with front seat thorax airbags that were manufactured with labelling depicting...
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prototype parts.
Affected vehicles have been built with front seat thorax airbags that were manufactured with labelling depicting prototype parts.
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While there re no functional concerns with the airbags, a decision has been taken to replace the front driver and passenger seat airbags under this owner notified program.
Affected vehicles have been built with front seat thorax airbags that were manufactured with labelling depicting prototype parts.
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While there are no functional concerns with the airbags, a decision has been taken to replace the front driver and passenger seat airbags under this owner notified program.
Affected vehicles have been built with front seat thorax airbags that were manufactured with labelling depicting prototype parts.
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While there are no functional concerns with the airbags, a decision has been taken to replace the front driver and passenger seat airbags under this owner notified program.
Pre-Delivery & Maintenance
2 bulletinsExtended warranty on DMTL Pumps 2020MY to 2021MY.
SOTA CAMPAIGN
Tires & Wheels
1 bulletinIt feels like the wheels are locking when turning.
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There is a noise or judder feeling when turning.