2024 Kia Telluride TSBs

Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for 2020-2025 MY Telluride vehicles to ensure compliance with emissions regulations.

to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations for 2020-2025 MY Telluride vehicles manufactured from January 9, 2019 through October 27, 2025.

principals advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations for 2020-2025 MY Telluride vehicles manufactured from January 9, 2019 through October 27, 2025.

information related to the Technical Service Bulletin previously published under SC301, titled WSS Software Upgrade.

- This bulletin provides the procedure to re-tighten the starter solenoid positive (+) terminal nut on certain 2024MY Telluride (ON) vehicles produced from January 8, 2024 through February 19, 2024. The starter solenoid positive (+) terminal nut in the subject vehicles may not have been properly tightened to specifications during assembly.

conducting a Voluntary Service Campaign to re-tighten the starter solenoid positive (+) terminal nut on certain 2024 MY Telluride vehicles.

dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign to re-tighten the starter solenoid positive (+) terminal nut on certain 2024 MY Telluride vehicles, manufactured from January 8, 2024 through February 19, 2024.

that Kia is conducting a Voluntary Service Campaign to re-tighten the starter solenoid positive (+) terminal nut on certain 2024 MY Telluride vehicles, manufactured from January 8, 2024 through February 19, 2024.

Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the wheel speed sensor(s) in certain 2020-2024 MY Telluride vehicles. Kia will also update the Hydraulic Electronic Control Unit (HECU) software with improved logic.

information to update the Wheel Speed Sensor (WSS) software on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 9, 2019 through March 10, 2024.

most frequently asked questions regarding the Voluntary Service Campaign SC344.

bulletin provides information to inspect and, if necessary, replace the right front driveshaft on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 9, 2019 through October 19, 2023 that previously had the campaign SC303 completed.

the most frequently asked questions regarding the Warranty Extension Campaign WTY040.

frequently asked questions regarding the Voluntary Service Campaign SC313.

most frequently asked questions regarding the Voluntary Service Campaign SC301.

dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign on all 2020-2023 MY and certain 2024 MY Telluride vehicles manufactured from January 9, 2019 through March 10, 2024.

that Kia is conducting a Voluntary Service Campaign on all 2020-2023 MY and certain 2024 MY Telluride vehicles manufactured from January 9, 2019 through March 10, 2024.

provides information to inspect and if necessary, replace the front grille emblem on certain 2024MY Telluride (ON) vehicles, produced from November 27, 2023 through February 15, 2024, which may have an improperly adhered (partially detached) or missing front grille emblem.

to upgrade the Smart Cruise Control (SCC) system software on 2024MY Telluride (ON) vehicles produced from May 16, 2023 through September 10, 2024. Due to radar signal interference in certain roadway conditions, the subject vehicles may unnecessarily and momentarily reduce speed when SCC is engaged, accompanied by the illumination of a Collision Warning message in the instrument cluster, a warning sound, as well as the activation of the vehicles brake lights. After the warnings cease, the vehicle will accelerate normally to the SCC set speed. Dealers will upgrade the software logic of the front radar (FR_RADAR) system to prevent unnecessary reduction in vehicle speed.

(WTY040) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY040) to inspect and, if necessary, replace the self-leveling rear shock absorber(s) on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 10, 2019 through September 14, 2023, AND equipped with self-leveling rear shock absorber(s) produced through June 04, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The affected vehicles may exhibit a noise from the rear suspension while traveling over bumps and/or a firm/stiff ride quality while driving. This concern does not impact the drivability or safety of the vehicle.

information associated with the Warranty Extension Program (WTY040) to inspect and, if necessary, replace the self-leveling rear shock absorber(s) on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 10, 2019 through September 14, 2023, AND equipped with self-leveling rear shock absorber(s) produced through June 04, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The affected vehicles may exhibit a noise from the rear suspension while traveling over bumps and/or a firm/stiff ride quality while driving. This concern does not impact the drivability or safety of the vehicle.

2020-2024MY Telluride (ON) vehicles equipped with either Halogen or LED lamps. The headlamp desiccant pack(s) may expand over time during normal vehicle operation. Desiccant pack expansion is normal. Desiccant packs are a consumable part and once the pack has fully expanded, it is no longer a functioning part. If the desiccant pack/bracket is determined to be expanded as shown below, it is recommended to be removed from the dust cap and then be discarded without a required replacement.

extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self-leveling rear shock absorber(s) in 2020-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self-leveling rear shock absorber(s) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address noise from the rear suspension when traveling over bumps and/or a firmer/stiff ride quality while driving free of charge at no cost to you.

dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self-leveling rear shock absorber(s) in 2020-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self-leveling rear shock absorber(s) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address noise from the rear suspension when traveling over bumps and/or a firmer/stiff ride quality while driving free of charge at no cost to you.

advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self-leveling rear shock absorber(s) in 2020-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self-leveling rear shock absorber(s) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address noise from the rear suspension when traveling over bumps and/or a firmer/stiff ride quality while driving free of charge at no cost to you.

This bulletin provides information to upgrade the Engine Control Unit (ECU) system software to improve the emissions-related logic on 2020-2025MY Telluride (ON) vehicles equipped with the Lambda II 3.8L GDI engine, produced from January 9, 2019 through October 27, 2025. The subject vehicles may have engine calibrations that were not optimized for emissions standards under certain specific conditions, which may cause the vehicle to release air pollutants which exceed Federal and California standards.

the information to update the Identity Authentication Unit (IAU) software on 2023-2024MY Telluride (ON) SX and SX Prestige models produced from August 31, 2022, through August 23, 2024, which may exhibit unintended driver profile switching five (5) seconds after the engine is turned ON in vehicles without an active Kia Connect subscription. Due to a software logic error, this may cause the drivers profile to switch resulting in the drivers seat moving five (5) seconds after the engine is turned on.

bulletin provides information to upgrade the software on the instrument cluster 'CLU' on some 2023-2024MY Telluride (ON) vehicles equipped with a 12.3" in. TFT display, produced from September 15, 2022 through July 18, 2023, which may intermittently show a lower fuel level than what is actually remaining in the vehicle upon starting the engine after refueling.

information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters. Note that a Web Based KDS IUMPR Data Collection procedure is outlined.

Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a Warning Lamp to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

A flush is required ONLY when a transmission is replaced.

with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.

When diagnosing a vehicle for this condition, check that connectors R02 and R03 are connected in the correct cavities. If these connectors were previously interchanged unintentionally, the sunroof switch will not operate.

replace the door belt outside weatherstrip(s) on certain 2023-2025MY Telluride (ON) vehicles produced from August 04, 2020 through February 11, 2025. The affected vehicles maybe missing an adhesive layer, causing the outer faceplate to detach/separate from the door belt outside weatherstrip molding. If a customer has a validated complaint of a door belt outside weatherstrip detaching and/or separating, replace it and any weatherstrip(s) that have not yet been replaced under warranty (including SA535 or SA578) according to the VIN list and procedure in this TSB.

bulletin provides information to inspect front driver door belt outside weatherstrip on some 2024MY Telluride (ON) vehicles produced from August 1, 2023 through January 18, 2024. The affected vehicles may be missing an adhesive layer causing the outer faceplate to detach/separate from the molding.

information to upgrade the software on the driver and passenger front outer door handles on certain 2023-2024MY Telluride (ON) vehicles, produced from February 1, 2023 through June 09, 2023, due to an inoperative capacitive touch function of the door handle (lock/unlock) using your hand with the key fob in range, from outside of the vehicle.

containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC357.

conducting a Voluntary Service Campaign to upgrade the software logic of the front radar system to prevent unnecessary reduction in vehicle speed by the Smart Cruise Control (SCC) system in 2024MY Telluride vehicles.

dealer Parts and Service managers advising that Kia is conducting a a Voluntary Service Campaign to upgrade the software logic of the front radar system to prevent unnecessary reduction in vehicle speed by the Smart Cruise Control (SCC) system in 2024 MY Telluride vehicles, manufactured from May 16, 2023 through September 10, 2024.

advising that Kia is conducting a Voluntary Service Campaign to upgrade the software logic of the front radar system to prevent unnecessary reduction in vehicle speed by the Smart Cruise Control (SCC) system in 2024 MY Telluride vehicles, manufactured from May 16, 2023 through September 10, 2024.

resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.

provides information to inspect the rear heater control operation on certain 2024MY Telluride (ON) vehicles produced from June 13, 2023 through July 24, 2023, which may exhibit abnormal communication with the AVN head unit, causing the touchscreen controls to be inoperative when attempting to adjust the heating ventilation air conditioning (HVAC) settings. It is possible that during assembly, the affected vehicle may have a rear Heater & A/C Control Unit installed with the incorrect software.

that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the service reminder setting, which may have been auto-set by the Kia Vehicle Inspection and Delivery application (KVID) at time of Pre-Delivery Inspection (PDI). Beginning with the 2023MY, Oil Life Monitoring (OLM) has been applied to all models, except Forte (BDm), Stinger (CK), Telluride (ON) and Soul (SK3). Refer to TSB ENG241 for additional information. As of 08/11/2023, the service reminder auto-set feature by KVID has been disabled for ALL models NOT equipped with OLM.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.

availability on some 2023-2024MY Telluride (ON PE) vehicles. Customers may have a concern that the Passenger Talk feature is unavailable on their vehicle. Verify the Passenger Talk icon is visible on the infotainment system menu screen. If the icon is not shown, verify the vehicles infotainment system and trim level. Passenger Talk feature is only available on SX, SX X-Line, SX X-Pro, SX Prestige, SX Prestige X-Line, and SX Prestige X-Pro trim levels equipped with Harmon Kardon infotainment system.