2024 Kia Sportage TSBs

has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the Exhaust Gas Recirculation (EGR) Valve Assembly on certain 2024MY Kia vehicles listed in the table below. Kia has become aware that the EGR Valve Assembly in the subject vehicles may not have been manufactured to Kias specifications. This condition may cause the vehicle to release air pollutants which exceed Federal and California standards. As a result, the subject vehicles may exhibit an illumination of Malfunction Indicator Lamp (MIL) with DTC(s) P040500, P064200 and/or P065200.

replace the Exhaust Gas Recirculation (EGR) Valve Assembly on certain 2024MY Kia vehicles listed in the table below. Kia has become aware that the EGR Valve Assembly in the subject vehicles may not have been manufactured to Kias specifications. This condition may cause the vehicle to release air pollutants which exceed Federal and California standards. As a result, the subject vehicles may exhibit an illumination of Malfunction Indicator Lamp (MIL) with DTC(s) P040500, P064200 and/or P065200.

Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Sportage vehicles. Kia has become aware that the subject vehicles may have been produced with an EGR valve assembly that was not manufactured to Kias specifications. Dealers will replace the EGR valve assembly with a new one.

to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Carnival, 2024 MY Sportage, 2024 MY Niro Hybrid (HEV), and 2024 MY Niro Plug-in Hybrid (PHEV) vehicles. Kia has become aware that the subject vehicles may have been produced with an EGR valve assembly that was not manufactured to Kias specifications. Dealers will replace the EGR valve assembly with a new one.

principals advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Carnival, 2024 MY Sportage, 2024 MY Niro Hybrid (HEV), and 2024 MY Niro Plug-in Hybrid (PHEV) vehicles. Kia has become aware that the subject vehicles may have been produced with an EGR valve assembly that was not manufactured to Kias specifications. Dealers will replace the EGR valve assembly with a new one.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2024MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on the instrument cluster to illuminate with stored DTC(s) P195800 and/or P19600.

information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters. Note that a Web Based KDS IUMPR Data Collection procedure is outlined.

the Data Connectivity Unit (DCU) in Kia vehicles equipped with Connected Car Navigation Cockpit (ccNC) and ccNC Lite head units, as well as a diagnostic aid when diagnosing Kia Connect concerns. When diagnosing non-operational Kia Connect concerns, under no circumstance should the DCU be swapped with a known good DCU from another vehicle. Doing so may result in inoperative Kia Connect services on either vehicle and may require the replacement of the known good DCU. If a DCU needs to be replaced, the recommendation is to always order a replacement unit (with the correct P/N) to ensure proper Kia Connect services operations using the newly installed/replaced DCU.

information to inspect and, if necessary, replace the front door speaker(s) on certain 2024MY Sportage (NQ5a) vehicles produced from November 8, 2023 through May 28, 2024, which may exhibit no or poor sound quality (ex. rattle, static, crackling and/or scratching). Improper bonding pressure between the shell pot and the magnet of the front door speaker may reduce sound quality in one or both of the front door speaker(s).

provides information to update the Firmware of the infotainment system on certain 2024MY Sportage (NQ5) vehicles equipped with Display Audio 2.0 (D2V) head units produced from January 11, 2024 through February 24, 2024. The affected vehicles may have the radio volume intermittently mute when switching the media/radio.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.

(refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.

Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a Warning Lamp to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

A flush is required ONLY when a transmission is replaced.

with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the front brake discs on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021 through March 28, 2024 and 2023-2024MY Sportage (NQ5a) vehicles produced from January 7, 2022 through May 20, 2024 to address a customers complaint of brake judder. The affected vehicles may exhibit a vibrating and/or pulsing sensation (front brake disc judder) in the steering wheel, brake pedal, and/or seat when the brakes are applied during driving.

address vehicles that may be exhibiting front brake judder sensation while braking on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021 through March 28, 2024 and 2023-2024MY Sportage (NQ5a) vehicles produced from January 7, 2022 through May 20, 2024. Brake judder is a vibration or pulsing sensation felt in the steering wheel, brake pedal, and/or seat when the brakes are applied while driving.

resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.

Conditioner Auto-Dry on some 2022-2024MY EV6 (CV), 2024MY Sportage (NQ5a), and 2024MY Niro EV (SG2 EV) vehicles. Some Kia owners may state that their air condition fans continue to run after the vehicle has been shut off. The Air Conditioner Auto-Dry feature will automatically run the Heating, Ventilation, and Air Condition (HVAC) fan to dry the inside of the air conditioner system to help prevent mold growth. Kia owners may be unaware of the Air Conditioner Auto-Dry feature.

containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC320).

information to upgrade the software on the wireless phone charging system (Wireless Power Charger, or "WPC") on certain 2024MY Sportage (NQ5) vehicles produced from July 18, 2023 through March 22, 2024. The affected vehicles may experience intermittent inoperative wireless phone charging.

INSTRUMENT CLUSTER SOFTWARE LOGIC IMPROVEMENT (SA547) - This bulletin provides information to upgrade the Cluster (CLU) software logic on certain 2024MY Sportage (NQ5) vehicles produced from July 17, 2023 through August 30, 2023 and 2024MY Sportage (NQ5a) vehicles produced from July 10, 2023 through August 28, 2023 equipped with 4.2 in. instrument clusters which may exhibit a concern where the 'Accumulated Info' (Trip, Timer, Avg.) and 'Since Refueling' trip meters, will reset automatically after the vehicle ignition is turned 'Off'.