2023 Kia Sportage TSBs

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the Integrated Thermal Management Module (ITM) and then upgrade the Engine Control Module ECM system software on certain vehicles, in the event the Multifunction Indicator Lamp (MIL) is illuminated with DTC(s) P218100, P2181F0, and/or P2181F1 stored. This condition may occur due to degradation of the diaphragm inside the ITM. There are no drivability or other symptoms associated with this condition

has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding cylinder misfire DTCs stored on some 2021-2023MY Kia models listed in the on the table on page 4, equipped with a naturally aspirated Theta III 2.5L GDI engine and dual fuel injection, where a low-pressure (MPI) injector and a high-pressure (GDI) injector independently supply fuel to each cylinder. A GDI fuel injector may become damaged due to exposure to fuel containing ethanol, potentially resulting in the malfunction indicator lamp (MIL) illuminating, along with no-start, misfire, and/or reduced power, while driving at highway speeds remains possible.

replace the Integrated Thermal Management Module (ITM) and then upgrade the Engine Control Module ECM system software on certain vehicles, in the event the Multifunction Indicator Lamp (MIL) is illuminated with DTC(s) P218100, P2181F0, and/or P2181F1 stored. This condition may occur due to degradation of the diaphragm inside the ITM. There are no drivability or other symptoms associated with this condition.

provides information regarding cylinder misfire DTCs stored on some 2021-2023MY Kia models listed in the table below equipped with a naturally aspirated Theta III 2.5L GDI engine and dual fuel injection, where a low-pressure (MPI) injector and a high-pressure (GDI) injector independently supply fuel to each cylinder. A GDI fuel injector may become damaged due to exposure to fuel containing ethanol, potentially resulting in the malfunction indicator lamp (MIL) illuminating, along with no-start, misfire, and/or reduced power, while driving at highway speeds remains possible.

This bulletin provides information regarding cylinder misfire DTCs stored on some 2021-2023MY Kia models listed in the table below equipped with a naturally aspirated Theta III 2.5L GDI engine and dual fuel injection, where a low-pressure (MPI) injector and a high-pressure (GDI) injector independently supply fuel to each cylinder. A GDI fuel injector may become damaged due to exposure to fuel containing ethanol, potentially resulting in the malfunction indicator lamp (MIL) illuminating, along with no-start, misfire, and/or reduced power, while driving at highway speeds remains possible.

regarding cylinder misfire DTCs stored on some 2021-2022 MY Kia Sorento and 2023 MY Sportage vehicles equipped with a naturally aspirated Theta III 2.5L GDI engine and dual fuel injection, where a low-pressure (MPI) injector and a high-pressure (GDI) injector independently supply fuel to each cylinder. A GDI fuel injector may become damaged due to exposure to fuel containing ethanol, potentially resulting in the malfunction indicator lamp (MIL) illuminating, along with no-start, misfire, and/or reduced power, while driving at highway speeds remains possible.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2024MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on the instrument cluster to illuminate with stored DTC(s) P195800 and/or P19600.

information to upgrade the Engine Control Unit (ECU) software on some 2023MY Sportage (NQ5) vehicles equipped with a Theta III 2.5L GDI engine, produced from December 15, 2021 through July 17, 2023 and Sportage (NQ5a) vehicles equipped with Theta III 2.5L GDI engine, produced from January 12, 2022 through July 10, 2023, due to the possibility of an intermittent restart failure in rare circumstances with Idle Stop Go (ISG) enabled. The existing logic may prevent the vehicle from restarting automatically within a short time period (0.2 second) after entering "auto stop" mode and under certain engine and ambient conditions. However, if this occurs, the engine can be restarted by the driver after placing the gear shift selector to Park (P) or Neutral (N) and pressing the ENGINE START/STOP button.

Kia is conducting a Voluntary Emissions Service Campaign to replace the Vehicle Emission Control Information (VECI) Label on certain 2023 MY Kia Sportage vehicles. Kia has become aware that an incorrect VECI label was installed on certain 2023 MY Sportage vehicles. The VECI label is extremely important when performing maintenance, emissions inspection, or ordering engine and engine management related parts. It also contains the code that tells a testing facility which test to perform to ensure the vehicle is tested to the correct standard. Kia includes a replacement VECI label with this letter along with instructions for the installation of the replacement label.

This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign to replace the Vehicle Emission Control Information (VECI) Label on certain 2023 MY Sportage vehicles manufactured from July 10, 2023 through July 19, 2023. An incorrect VECI label was installed during production of these vehicles. The VECI label is extremely important when performing maintenance, emissions inspection, or ordering engine and engine management related parts. It also contains the code that tells a testing facility which test to perform to ensure the vehicle is tested to the correct emission standard.

Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign to replace the Vehicle Emission Control Information (VECI) Label on certain 2023 MY Sportage vehicles manufactured from July 10, 2023 through July 19, 2023. An incorrect VECI label was installed during production of these vehicles. The VECI label is extremely important when performing maintenance, emissions inspection, or ordering engine and engine management related parts. It also contains the code that tells a testing facility which test to perform to ensure the vehicle is tested to the correct emission standard.

REPLACEMENT (SC285) - This bulletin provides information to replace the Vehicle Emission Control Information (VECI) label on certain 2023MY Sportage (NQ5a) vehicles with 2.5L GDI engines produced from July 10, 2023 through July 19, 2023. An incorrect VECI label was installed during production of these vehicles. The VECI label is extremely important when performing maintenance, emissions inspection, or ordering engine and engine management related parts. It also contains the code that tells a testing facility which test to perform to ensure the vehicle is tested to the correct emission standard. The U.S. Environmental Protection Agency and California Air Resources Board consider the under hood VECI label an integral part of state emission testing. If the VECI label is incorrect, the vehicle may fail the emission testing, even if it meets applicable emissions standards.

the AWD coupling actuator assembly on some 2021-2023MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on the instrument cluster to illuminate with stored DTC(s) P195800 and/or P19600.

revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters.

include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Attention Dealership Service Managers, Service and Lube Techs, pay particular attention to this information. This Pitstop provides information regarding potential engine damage if the proper procedures are not followed during an oil change on the vehicles listed above equipped with 2.5L/2.5L-T GDI Theta III engines. Prior to installing: The oil filter service kit should be inspected for missing parts, if any of the parts are missing from the oil filter kit, inspect the oil filter carefully as parts can be dislodged during shipping.

information to inspect and, if necessary, replace the center muffler assembly on certain 2023MY Sportage (NQ5a) vehicles equipped with a Theta 2.5L GDI engine, produced from April 23, 2022 to April 29, 2022. Some of affected vehicles may have been equipped with a center muffler that does not meet U.S. EPA regulations. This out of specification center muffler may cause the vehicle to release air pollutants which exceed Federal and California emissions standards.

conducting a Voluntary Emissions Service Campaign to inspect and, if necessary, replace the center muffler on certain 2023 MY Sportage vehicles equipped with 2.5L GDI engines.

dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign to inspect and, if necessary, replace the center muffler on certain 2023 MY Sportage vehicles equipped with 2.5L GDI engines and manufactured from April 23, 2022 through April 29, 2022.

that Kia is conducting a Voluntary Emissions Service Campaign to inspect and, if necessary, replace the center muffler on certain 2023 MY Sportage vehicles equipped with 2.5L GDI engines and manufactured from April 23, 2022 through April 29, 2022.

information related to extracting in use performance tracking emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters.

the procedure to update the software logic of the Engine Control Module (ECM) system on some 2023MY Sportage (NQ5/NQ5a) vehicles equipped with Theta 2.5L GDI engine and 8AT produced in the date ranges shown below, which may exhibit a MIL ON with DTC P0456 or P013E. Follow the procedure outlined in this publication to apply the improved logic to the 'Engine' system using the KDS ECU Upgrade function as described in this bulletin.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the Audio Video Navigation Telematics (AVNT) head unit coaxial cable on some 2023MY Sportage (NQ5a) vehicles produced from August 5, 2021 through May 25, 2023. The affected vehicles may experience the AVNT screen flickering ON/OFF due to an intermittent contact of the coaxial cable connector with the AVNT head unit.

revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on Display Audio 2.0 (D2V) and AVN 5.0 Wide (AVN5W) head units on certain 2022-2023MY Kia vehicles (refer to model list on page 9). The affected vehicles may experience various concerns related to Apple CarPlay/Android Auto phone projection connectivity.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on Display Audio 2.0 (D2V) and AVN 5.0 Wide (AVN5W) head units on certain 2021-2023MY Kia vehicles (refer to pages 5 and 16). The affected vehicles may experience Apple CarPlay/Android Auto phone projection connectivity-related concerns.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 8) to remedy a non-responsive or inoperative radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the RADIO hard key/button on the AVN unit or when selecting the RADIO icon on the AVN menu screen.

Video Navigation Telematics (AVNT) head unit coaxial cable on some 2023MY Sportage (NQ5a) vehicles produced from August 5, 2021 through May 25, 2023. The affected vehicles may experience the AVNT screen flickering ON/OFF due to an intermittent contact of the coaxial cable connector with the AVNT head unit.

software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 2021-2023MY Kia vehicles. The affected vehicles may experience Apple CarPlay/Android Auto phone projection connectivity-related concerns.

information to update the software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 2022-2023MY Kia vehicles (refer to model list on page 9). The affected vehicles may experience various concerns related to Apple CarPlay/Android Auto phone projection connectivity.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.

information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.

(refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.

instrument cluster when performing the cluster variant coding. There are two (2) cluster options in the KDS for variant coding (4.2-inch and 12.3-inch which are both encased in a curved panoramic display). The correct cluster must be selected for the variant coding to successfully complete.

the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The KDS is required to change the setting from "Workshop" to "Customer Mode."

owners on how to install the replacement Vehicle Emissions Control Information label under the hood of their vehicle.

containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC285.

provides information to inspect and, if necessary, replace the fuel filler neck vent collar on certain 2023MY Sportage (NQ5a) vehicles produced from November 17, 2022 through January 18, 2023. The affected vehicles may exhibit a MIL ON with DTC(s) P242200 and/or P242273 due to a partially blocked fuel filler tube vent collar port.

conducting a Voluntary Emissions Service Campaign to inspect and, if necessary, replace the fuel filler neck vent collar on certain 2023 MY Sportage vehicles manufactured from November 17, 2022 through January 18, 2023.

the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC268).

dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign to inspect and, if necessary, replace the fuel filler neck vent collar on certain 2023 MY Sportage vehicles manufactured from November 17, 2022 through January 18, 2023.

that Kia is conducting a Voluntary Emissions Service Campaign to inspect and, if necessary, replace the fuel filler neck vent collar on certain 2023 MY Sportage vehicles manufactured from November 17, 2022 through January 18, 2023.

the most frequently asked questions regarding the voluntary emissions campaign (SC239).

Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a Warning Lamp to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

A flush is required ONLY when a transmission is replaced.

with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.

correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.

bulletin provides information to upgrade the transmission wire harness on some 2023MY Sportage (NQ5a) vehicles produced from January 12, 2022 through June 1, 2022, in which the wire harness may rub against the shift cable bracket bolt and in some cases, cause the wiring to become chaffed and create an intermittent ground against the bolt. This condition can potentially cause the MIL to come ON with DTC(s) P07XX and/or P0880 and may cause the vehicle to default into 5th gear. The vehicle can continue to be operated in default mode (5th gear), but it will accelerate slowly. Follow the procedure outlined in this publication to upgrade the transmission harness.

This bulletin provides information to upgrade the transmission wire harness on some 2023MY Sportage (NQ5a) vehicles produced from January 12, 2022 through May 12, 2022, in which the wire harness may rub against the shift cable bracket bolt and in some cases, cause the wiring to become chaffed and create an intermittent ground against the bolt. This condition can potentially cause the MIL to come ON with DTC(s) P07XX and/or P0880 and may cause the vehicle to go default into 5th gear. The vehicle can continue to be operated in default mode (5th gear), but it will accelerate slowly.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the front brake discs on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021 through March 28, 2024 and 2023-2024MY Sportage (NQ5a) vehicles produced from January 7, 2022 through May 20, 2024 to address a customers complaint of brake judder. The affected vehicles may exhibit a vibrating and/or pulsing sensation (front brake disc judder) in the steering wheel, brake pedal, and/or seat when the brakes are applied during driving.

address vehicles that may be exhibiting front brake judder sensation while braking on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021 through March 28, 2024 and 2023-2024MY Sportage (NQ5a) vehicles produced from January 7, 2022 through May 20, 2024. Brake judder is a vibration or pulsing sensation felt in the steering wheel, brake pedal, and/or seat when the brakes are applied while driving.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Cluster (CLU) system on some 2023MY vehicles to allow the Advanced Driver Assistance System (ADAS) default alert volume to be changed. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery.

bulletin provides the procedure to update the software logic of the Cluster (CLU) system on some 2023MY vehicles to allow the Advanced Driver Assistance System (ADAS) default alert volume to be changed. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery.

information to inspect for looseness and damage of the Multi-Sensor Cover, Door Belt Outside Weatherstrip, and Windshield Garnish on some 2022-2023MY Sorento (MQ4a) produced from February 1, 2022 through November 9. 2022, and 2023 Sportage (NQ5a) vehicles produced from February 15, 2022 to November 9, 2022. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery.

matte paint finish on some 2022MY~ vehicles. Contrary to gloss paint, the painted surface has a unique matte finish with low gloss due to diffused light reflection. So, it requires different care (hand wash with special cleaners), to maintain it properly which preserves the matte appearance for years to come.

on some 2022MY EV6 (CV) and 2023MY Sportage (NQ5/NQ5a) vehicles with the wireless smartphone charging system (also called Wireless Power Charger [WPC] on KDS and in some documents).

New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop provides the KDS service procedure for mileage setting on the models listed below with newly replaced instrument clusters. Certain models allow for mileage setting with the KDS, which prevents the need to send out the instrument cluster to a 3rd party for mileage adjustment (refer to PS264). After a new cluster is installed, cluster (variant) coding may also need to be conducted using the KDS. Make sure the KDS software is also updated to the latest version. Mileage setting should be performed by using the KDS only, as described in this bulletin.

resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding the Rear Occupant Alert (ROA) with Rear Door Logic system on all 21MY~ models equipped with this feature. This system is designed to help prevent a rear passenger from being left inside the vehicle when exiting. The "Check Rear Seats" message will display on the cluster when driver opens the front door, if during vehicle operation the rear doors (one or both) were opened and closed.