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2025 Kia Soul TSBs

13 Technical Service Bulletins across 7 categories

Pre-Delivery & Maintenance

4 bulletins
11016481

WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY041) - This document is the owner notification advising that Kia is...

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extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain 2020-2025 MY Soul vehicles from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition.

11015456

WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY041) - This document is the Question and Answer Guide containing...

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the most frequently asked questions regarding the Warranty Extension Campaign WTY041.

11015455

WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY041) - This document is the announcement to the...

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dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain 2020-2025 MY Soul vehicles, manufactured from November 15, 2018 through August 13, 2024, from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition.

11015446

WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY041) - This document is the announcement to the dealer principals...

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advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain 2020-2025 MY Soul vehicles, manufactured from November 15, 2018 through August 13, 2024, from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition.

Infotainment

2 bulletins
11036390

TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video...

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Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. Affected vehicles may overestimate travel times during route calculation.

11033217

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides...

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information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).

Transmission

2 bulletins
11026698

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to...

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Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a Warning Lamp to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

11017172

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

Body & Paint

2 bulletins
11023109

TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION/REPLACEMENT (WTY041) - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY041) to inspect and, if necessary, replace the horn assembly on certain 2020-2025MY Soul (SK3) vehicles produced from November 15, 2018 through August 13, 2024, The affected vehicles may experience a distorted or an inoperative horn sound caused by to corrosion and dust inside the horn assembly. The warranty coverage for repairs related to the horn assembly have been extended from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

11015812

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HORN ASSEMBLY INSPECTION/REPLACEMENT (WTY041) - This bulletin...

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provides information associated with the Warranty Extension Program (WTY041) to inspect and, if necessary, replace the horn assembly on certain 2020-2025MY Soul (SK3) vehicles produced from November 15, 2018 through August 13, 2024, The affected vehicles may experience a distorted or an inoperative horn sound caused by to corrosion and dust inside the horn assembly. The warranty coverage for repairs related to the horn assembly have been extended from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

Electrical

1 bulletin
11021118

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MDPS CONNECTOR LOCKING INSERT INSPECTION (SA623) - This bulletin provides...

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information to inspect the steering MDPS connector on certain 2025MY Soul (SK3) vehicles produced on June 16, 2025, which may not have a fully engaged secondary lock on their MDPS connector, although the connector remains secured by the primary connector locking mechanism.

HVAC & Climate

1 bulletin
11015973

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for...

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resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.

Lighting

1 bulletin
11015458

WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY041) - This document is a Reimbursement Request form that was mailed...

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with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.