Powered byNHTSA|EPA|Community Reports
HomeTSBsKia2022 Sorento

2022 Kia Sorento TSBs

75 Technical Service Bulletins across 10 categories

Engine

29 bulletins
11028908

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION...

Read full bulletin

(CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

11026980

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia...

Read full bulletin

is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installedif requestedat no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)

11026825

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION...

Read full bulletin

(CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

11026530

TECHNICAL SERVICE BULLETIN: ITM REPLACEMENT AND ECM & TCM LOGIC IMPROVEMENT (CA2508) - This bulletin provides...

Read full bulletin

information to replace the Integrated Thermal Management Module (ITM) and then upgrade the Engine Control Module ECM and (if applicable) the Transmission Control Module TCM system software on certain 2021-2023MY Sorento (MQ4a) vehicles produced from September 09, 2020 through December 19, 2023. The affected vehicles may experience an illuminated Multifunction Indicator Lamp (MIL) ON with DTC(s) P218100, P2181F0, and/or P2181F1 stored. This condition may occur due to degradation of the diaphragm inside the ITM. There are no drivability or other symptoms associated with this condition.

11024484

TECHNICAL SERVICE BULLETIN: GDI FUEL INJECTOR REPLACEMENT FOR MISFIRE DTC(S) THETA III 2.5L GDI (CA2505) - This bulletin...

Read full bulletin

has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding cylinder misfire DTCs stored on some 2021-2023MY Kia models listed in the on the table on page 4, equipped with a naturally aspirated Theta III 2.5L GDI engine and dual fuel injection, where a low-pressure (MPI) injector and a high-pressure (GDI) injector independently supply fuel to each cylinder. A GDI fuel injector may become damaged due to exposure to fuel containing ethanol, potentially resulting in the malfunction indicator lamp (MIL) illuminating, along with no-start, misfire, and/or reduced power, while driving at highway speeds remains possible.

11019972

TECHNICAL SERVICE BULLETIN: GDI FUEL INJECTOR REPLACEMENT FOR MISFIRE DTC(S) THETA III 2.5L GDI (CA2505) -This bulletin...

Read full bulletin

provides information regarding cylinder misfire DTCs stored on some 2021-2023MY Kia models listed in the table below equipped with a naturally aspirated Theta III 2.5L GDI engine and dual fuel injection, where a low-pressure (MPI) injector and a high-pressure (GDI) injector independently supply fuel to each cylinder. A GDI fuel injector may become damaged due to exposure to fuel containing ethanol, potentially resulting in the malfunction indicator lamp (MIL) illuminating, along with no-start, misfire, and/or reduced power, while driving at highway speeds remains possible.

11019970

TECHNICAL SERVICE BULLETIN: GDI FUEL INJECTOR REPLACEMENT FOR MISFIRE DTC(S) - CLOSED AND SUPERSEDED BY FUE068/CA2505 - This bulletin is now closed.

Read full bulletin

This bulletin provides information regarding cylinder misfire DTCs stored on some 2021-2023MY Kia models listed in the table below equipped with a naturally aspirated Theta III 2.5L GDI engine and dual fuel injection, where a low-pressure (MPI) injector and a high-pressure (GDI) injector independently supply fuel to each cylinder. A GDI fuel injector may become damaged due to exposure to fuel containing ethanol, potentially resulting in the malfunction indicator lamp (MIL) illuminating, along with no-start, misfire, and/or reduced power, while driving at highway speeds remains possible.

11010702

TECHNICAL SERVICE BULLETIN: 8-SPEED DUAL CLUTCH TRANSMISSION EOP SENSORLESS LOGIC IMPROVEMENT - This bulletin has been...

Read full bulletin

revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the Electric Oil Pump EOP operation logic of the automatic transmission A/T on some 2021-2023MY Sorento (MQ4a) vehicles produced from September 9, 2020 through December 29, 2023 and 2021-2023MY K5 (DL3a) vehicles produced from March 24, 2020 to December 18, 2023, equipped with a 2.5L T-GDI Theta III engines and 8-Speed Dual Clutch Transmissions (DCT). The affected vehicles may exhibit abnormal/harsh shifting, gear slipping, no gear engagement in Drive D and/or Reverse R shift selection, accompanied by a Malfunction Indicator Lamp (MIL) ON illuminated on the instrument cluster with DTC(s) P1C2D03, P1C2D1C, and/or P1C2E92 stored.

11008045

TECHNICAL SERVICE BULLETIN: GDI FUEL INJECTOR REPLACEMENT FOR MISFIRE DTC(S) - This bulletin provides information...

Read full bulletin

regarding cylinder misfire DTCs stored on some 2021-2022 MY Kia Sorento and 2023 MY Sportage vehicles equipped with a naturally aspirated Theta III 2.5L GDI engine and dual fuel injection, where a low-pressure (MPI) injector and a high-pressure (GDI) injector independently supply fuel to each cylinder. A GDI fuel injector may become damaged due to exposure to fuel containing ethanol, potentially resulting in the malfunction indicator lamp (MIL) illuminating, along with no-start, misfire, and/or reduced power, while driving at highway speeds remains possible.

11006664

TECHNICAL SERVICE BULLETIN: 8-SPEED DUAL CLUTCH TRANSMISSION EOP SENSORLESS LOGIC IMPROVEMENT - This bulletin has been...

Read full bulletin

revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the Electric Oil Pump EOP operation logic of the automatic transmission 'A/T on some 2021-2023MY Sorento (MQ4a) vehicles produced from September 9, 2020 through December 29, 2023 and 2021-2023MY K5 (DL3a) vehicles produced from March 24, 2020 to December 18, 2023, equipped with a 2.5L T-GDI Theta III engines and 8-Speed Dual Clutch Transmissions (DCT). The affected vehicles may exhibit abnormal/harsh shifting, gear slipping, no gear engagement in Drive D and/or Reverse R shift selection, accompanied by a Malfunction Indicator Lamp (MIL) ON illuminated on the instrument cluster with DTC(s) P1C2D03, P1C2D1C, and/or P1C2E92 stored.

11005430

TECHNICAL SERVICE BULLETIN: 8-SPEED DUAL CLUTCH TRANSMISSION EOP SENSORLESS LOGIC IMPROVEMENT - This bulletin provides...

Read full bulletin

information to improve the Electric Oil Pump EOP operation logic of the automatic transmission A/T on some 2021-2023MY Sorento (MQ4a) vehicles produced from September 9, 2020 through December 29, 2023 and 2021-2023MY K5 (DL3a) vehicles produced from March 24, 2020 to December 18, 2023, equipped with a 2.5L T-GDI Theta III engines and 8-Speed Dual Clutch Transmissions (DCT).

10253812

TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information.

Read full bulletin

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2024MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on the instrument cluster to illuminate with stored DTC(s) P195800 and/or P19600.

10253007

TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin has been revised to include additional information.

Read full bulletin

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on some 2020-2022MY Kia vehicles equipped with All Wheel Drive (AWD). The 4WD coupling snap ring may have excessive play between the drive gear set shaft and coupling flange.

10245266

TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin provides information...

Read full bulletin

to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on some 2020-2022MY Kia vehicles equipped with All Wheel Drive (AWD). The 4WD coupling snap ring may have excessive play between the drive gear set shaft and coupling flange.

10242937

TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides information to replace...

Read full bulletin

the AWD coupling actuator assembly on some 2021-2023MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on the instrument cluster to illuminate with stored DTC(s) P195800 and/or P19600.

10232939

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA526) - This bulletin supersedes SA502.

Read full bulletin

This bulletin provides information to update the software logic of the A/T system on certain 2022-2023MY K5 (DL3a) and Sorento (MQ4a) vehicles equipped with Theta 2.5L T-GDI engine and 8-Speed DCT. The affected vehicles may exhibit an abnormal shifting condition while driving, due to the amount of clutch oil flow consumption immediately after starting. In some cases, the cluster may display a transmission error message and/or MIL ON with DTC P086800 stored.

10222116

PITSTOP: POTENTIAL LOW OIL PRESSURE DUE TO FILTER DRAIN PLUG THAT WAS LEFT IN FILTER - This bulletin has been revised to...

Read full bulletin

include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Attention Dealership Service Managers, Service and Lube Techs, pay particular attention to this information. This Pitstop provides information regarding potential engine damage if the proper procedures are not followed during an oil change on the vehicles listed above equipped with 2.5L/2.5L-T GDI Theta III engines. Prior to installing: The oil filter service kit should be inspected for missing parts, if any of the parts are missing from the oil filter kit, inspect the oil filter carefully as parts can be dislodged during shipping.

10219343

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA502) - This...

Read full bulletin

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software logic of the A/T system on certain 2021-2023MY K5 (DL3a) and 2021-2022MY Sorento (MQ4a) vehicles equipped with Theta 2.5L T-GDI engine and 8-Speed DCT. The affected vehicles may exhibit an abnormal shifting condition while driving, due to the amount of clutch oil flow consumption immediately after starting. In some cases, the cluster may display a transmission error message and/or MIL ON with DTC P086800 stored.

10218934

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA502) - This...

Read full bulletin

bulletin provides information to update the software logic of the A/T system on certain 2021-2023MY K5 (DL3a) and 2021-2022MY Sorento (MQ4a) vehicles equipped with Theta 2.5L T-GDI engine and 8-Speed DCT. The affected vehicles may exhibit an abnormal shifting condition while driving, due to the amount of clutch oil flow consumption immediately after starting. In some cases, the cluster may display a transmission error message and/or MIL ON with DTC P086800 stored.

10218676

TECHNICAL SERVICE BULLETIN: 8-SPEED WDCT REPLACEMENT INSTRUCTIONS - This bulletin provides information to clear the line...

Read full bulletin

pressure information stored in the Transmission Control Module (TCM) prior to replacement of the reman transmission assembly on some 2021MY~ Sorento (MQ4a) and K5 (DL3a) vehicles, equipped with Theta III 2.5 T-GDI engine which may set transmission DTC(s) or have an external/internal leak condition or other concern.

10206881

TECHNICAL SERVICE BULLETIN: AIR INTAKE SYSTEM CLEANING, PCV VALVE & AIR FILTER REPLACEMENT DUE TO OIL CONTAMINATION -...

Read full bulletin

This bulletin provides information regarding the air intake system which may become contaminated with oil due to a faulty Positive Crankcase Ventilation (PCV) check valve on some 2021-2022MY Sorento (MQ4a) vehicles equipped with Theta III 2.5L T-GDI engine, produced from September 10, 2020 through October 2, 2021, which may allow engine oil to enter the air intake system and contaminate the engine air filter with oil.

10205527

PITSTOP: POTENTIAL LOW OIL PRESSURE DUE TO FILTER DRAIN PLUG THAT WAS LEFT IN FILTER - Attention Dealership Service...

Read full bulletin

Managers, Service and Lube Techs, pay particular attention to this information. This Pitstop provides information regarding potential engine damage if the proper procedures are not followed during an oil change on some 2021 and later K5 (DL3a) and Sorento (MQ4a) vehicles equipped with 2.5L/2.5L-T GDI Theta III engines.

10205499

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 2.5L GDI WITH MIL ON DTC P2074XX ECM LOGIC IMPROVEMENT (SA489) - This...

Read full bulletin

bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2021-2022MY Sorento (MQ4a) vehicles with Theta 2.5L GDI engines, produced from September 30, 2020 through October 25, 2021, which may exhibit an MIL ON with DTC P2074XX due to throttle position to Mass Air Flow Sensor (MAF) correlation value reading error under high load.

10205498

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ACCELERATION LOGIC IMPROVEMENT (ECU & TCU) (SA490) - This bulletin provides...

Read full bulletin

the procedure to update the software logic of the Engine Control Unit (ECU) and Transmission Control Unit (TCU) on some 2022MY Sorento (MQ4a) vehicles produced from August 11, 2021 through November 29, 2021 and Telluride (ON) vehicles produced from June 8, 2021 through November 4, 2021, which may exhibit rough shift and hesitation during acceleration.

10205430

TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC22) - This bulletin has been...

Read full bulletin

revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting.

10205429

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ACCELERATION LOGIC IMPROVEMENT (ECU & TCU) (SA490) - This bulletin has been...

Read full bulletin

revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Engine Control Unit (ECU) and Transmission Control Unit (TCU) on some 2022MY Sorento (MQ4a) vehicles and Telluride (ON) vehicles produced in the date ranges listed below, which may exhibit rough shift and hesitation during acceleration. Follow the procedure outlined in this publication to apply the improved logic to both the 'ENGINE' and 'A/T' systems using the KDS ECU Upgrade function as described in this bulletin.

10205424

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 2.5L GDI WITH MIL ON DTC P2074XX ECM LOGIC IMPROVEMENT (SA489A) - This...

Read full bulletin

bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2021-2022MY Sorento (MQ4a) vehicles with Theta 2.5L GDI engines, produced from September 30, 2020 through October 25, 2021, which may exhibit an MIL 'ON' with DTC P2074XX due to throttle position to Mass Air Flow Sensor (MAF) correlation value reading error under high load.

10202226

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...

Read full bulletin

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.

10201439

TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC22) - This bulletin provides...

Read full bulletin

information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting.

Electrical

14 bulletins
11001595

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...

Read full bulletin

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 13, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.

10243924

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...

Read full bulletin

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

10240558

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...

Read full bulletin

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

10240270

CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has...

Read full bulletin

developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.

10239714

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...

Read full bulletin

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

10239108

TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC...

Read full bulletin

COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 6. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.

10236650

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...

Read full bulletin

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

10236078

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...

Read full bulletin

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

10233638

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...

Read full bulletin

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.

10233314

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...

Read full bulletin

bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 20132015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2023MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.

10233310

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has...

Read full bulletin

developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.

10227845

VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia America, Inc.

Read full bulletin

is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the Hydraulic Electronic Control Unit ("HECU") in certain 2022 MY Sorento vehicles.

10226553

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MULTI-POINT TRIM INSPECTION AND REPLACEMENT (SA516) - This bulletin provides...

Read full bulletin

information to inspect for looseness and damage of the Multi-Sensor Cover, Door Belt Outside Weatherstrip, and Windshield Garnish on some 2022-2023MY Sorento (MQ4a) produced from February 1, 2022 through November 9. 2022, and 2023 Sportage (NQ5a) vehicles produced from February 15, 2022 to November 9, 2022. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery.

10206878

PITSTOP: BATTERY DEALER (SHIPPING)/CUSTOMER MODE SWITCH - This bulletin has been revised to include additional information.

Read full bulletin

New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding a new interface related to the electronic Dealer (Shipping) / Customer Mode Switch setting on all applicable models.

Infotainment

10 bulletins
11012903

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0/AVN5WSOFTWARE UPDATE (SA569) - This bulletin has been...

Read full bulletin

revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on Display Audio 2.0 (D2V) and AVN 5.0 Wide (AVN5W) head units on certain 2022-2023MY Kia vehicles (refer to model list on page 9). The affected vehicles may experience various concerns related to Apple CarPlay/Android Auto phone projection connectivity.

11012029

TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0V/AVN5W SOFTWARE UPDATE - This bulletin has been revised to include additional information.

Read full bulletin

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on Display Audio 2.0 (D2V) and AVN 5.0 Wide (AVN5W) head units on certain 2021-2023MY Kia vehicles (refer to pages 5 and 16). The affected vehicles may experience Apple CarPlay/Android Auto phone projection connectivity-related concerns.

11010698

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information.

Read full bulletin

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 8) to remedy a non-responsive or inoperative radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the RADIO hard key/button on the AVN unit or when selecting the RADIO icon on the AVN menu screen.

11005368

TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0V/AVN5W SOFTWARE UPDATE - This bulletin provides information to update the...

Read full bulletin

software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 2021-2023MY Kia vehicles. The affected vehicles may experience Apple CarPlay/Android Auto phone projection connectivity-related concerns.

10253811

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0/AVN5W SOFTWARE UPDATE (SA569) - This bulletin provides...

Read full bulletin

information to update the software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 2022-2023MY Kia vehicles (refer to model list on page 9). The affected vehicles may experience various concerns related to Apple CarPlay/Android Auto phone projection connectivity.

10250517

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information.

Read full bulletin

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.

10247556

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides...

Read full bulletin

information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.

10243928

TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides...

Read full bulletin

information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.

10242982

This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles...

Read full bulletin

(refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.

10217892

TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF...

Read full bulletin

the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The KDS is required to change the setting from "Workshop" to "Customer Mode."

Transmission

8 bulletins
11026698

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to...

Read full bulletin

Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a Warning Lamp to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

11017172

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.

Read full bulletin

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

11000787

This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model.

Read full bulletin

A flush is required ONLY when a transmission is replaced.

10242913

PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns...

Read full bulletin

with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.

10233316

PITSTOP: PRECAUTIONS FOR WET 8-SPEED DCT: This Pitstop provides information related to the replacement of an 8-Speed Wet...

Read full bulletin

Dual Clutch Transmission (WDCT) assembly on some 2021-2023MY K5 (DL3a) and Sorento (MQ4a) vehicles, where the High Flow Electric Oil Pump (HF EOP) protective connector cover may NOT be installed on the new/remanufactured WDCT assembly during production or remanufacturing. The HF EOP connector may become contaminated during shipping and/or may become contaminated with oil and/or coolant during installation.

10233315

TSB_TRA101_CLSD: TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC...

Read full bulletin

IMPROVEMENT (SA502) - SA502 superseded by SA526, TSB CLOSED.

10226555

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the...

Read full bulletin

correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.

10206957

TECHNICAL SERVICE BULLETIN: 8 SPEED WET DUAL CLUTCH TRANSMISSION (WDCT) JUDDER EVALUATION - This bulletin provides...

Read full bulletin

information to inspect for judder in the 8-speed Wet Dual Clutch Transmission (WDCT) and possibly replace the Dual Clutch Assembly on some 2021MY~ K5 GT (DL3a) vehicles produced from November 16, 2020 and later and Sorento EX trim and above (MQ4a) non-hybrid vehicles, produced from October 26, 2020 and later, which may exhibit clutch judder. If the vehicle body vibrates without the steering wheel shuddering when performing the creep driving test (driving the vehicle up to 3mph), the vehicle is exhibiting clutch judder. The creep test can be conducted by driving at a speed slower than 5 mph after releasing the brake.

Brakes

6 bulletins
11019475

TECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC REPLACEMENT - This bulletin has been revised to include additional information.

Read full bulletin

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the front brake discs on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021 through March 28, 2024 and 2023-2024MY Sportage (NQ5a) vehicles produced from January 7, 2022 through May 20, 2024 to address a customers complaint of brake judder. The affected vehicles may exhibit a vibrating and/or pulsing sensation (front brake disc judder) in the steering wheel, brake pedal, and/or seat when the brakes are applied during driving.

11009491

TECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC JUDDER INSPECTION AND REPLACEMENT - This bulletin provides information to...

Read full bulletin

address vehicles that may be exhibiting front brake judder sensation while braking on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021 through March 28, 2024 and 2023-2024MY Sportage (NQ5a) vehicles produced from January 7, 2022 through May 20, 2024. Brake judder is a vibration or pulsing sensation felt in the steering wheel, brake pedal, and/or seat when the brakes are applied while driving.

10230494

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: HECU INSPECTION /REPLACEMENT (SC252A/B/C) - This bulletin has...

Read full bulletin

been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect and, if necessary, replace the Hydraulic Electronic Control Unit (HECU) on certain K5 (DL3a) and Telluride (ON) and Sorento (MQ4a) vehicles produced on the dates shown in Table below. The HECU in the subject vehicles may have been produced with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the Electronic Parking Brake (EPB) light, Anti-Lock Brake System (ABS) light, Electronic Stability Control (ESC) light, Auto-Hold light and/or Forward Collision-Avoidance Assist (FCA) light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC and Auto-Hold functions may be disabled

10227842

VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer...

Read full bulletin

Parts and Service Managers that Kia America, Inc. is conducting a Voluntary Service Campaign on the following vehicles: Certain 2022 MY Sorento vehicles manufactured from December 8, 2021 through May 23, 2022. Certain 2022 MY Telluride vehicles manufactured from November 29, 2021 through September 1, 2022. Certain 2022-2023 MY K5 vehicles manufactured from December 7, 2021 through September 12, 2022. The Hydraulic Electronic Control Unit (HECU) controls the vehicle's Electronic Parking Brake (EPB), Electronic Stability Control System (ESC), and Auto-Hold features, among other related functions. The HECU in these vehicles may have been produced by the supplier with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the vehicle's EPB light, ABS light, ESC light, Auto-Hold light, and/or Forward Collision Avoidance Assist light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC, and Auto Hold functions may be disabled.

10227841

VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia America, Inc.

Read full bulletin

is conducting a Voluntary Service Campaign on the following vehicles: Certain 2022 MY Sorento vehicles manufactured from December 8, 2021 through May 23, 2022. Certain 2022 MY Telluride vehicles manufactured from November 29, 2021 through September 1, 2022. Certain 2022-2023 MY K5 vehicles manufactured from December 7, 2021 through September 12, 2022. The Hydraulic Electronic Control Unit (HECU) controls the vehicle's Electronic Parking Brake (EPB), Electronic Stability Control System (ESC), and Auto-Hold features, among other related functions. The HECU in these vehicles may have been produced by the supplier with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the vehicle's EPB light, ABS light, ESC light, Auto-Hold light, and/or Forward Collision Avoidance Assist light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC, and Auto Hold functions may be disabled.

10227840

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: HECU INSPECTION /REPLACEMENT (SC252A/B/C) - This bulletin...

Read full bulletin

provides information to inspect and, if necessary, replace the Hydraulic Electronic Control Unit (HECU) on certain K5 (DL3a) and Telluride (ON) and Sorento (MQ4a) vehicles produced on the dates shown in Table below. The HECU in the subject vehicles may have been produced with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the Electronic Parking Brake (EPB) light, Anti-Lock Brake System (ABS) light, Electronic Stability Control (ESC) light, Auto-Hold light and/or Forward Collision-Avoidance Assist (FCA) light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC and Auto-Hold functions may be disabled

Pre-Delivery & Maintenance

3 bulletins
10227843

VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most...

Read full bulletin

frequently asked questions regarding the Voluntary Service Campaign (SC252).

10220346

TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information.

Read full bulletin

New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides information on setting the "Service Interval Reminder" feature available on most 2014-2023MY Kia vehicles (refer to model list on page 2). If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance. Refer to TSB ENG241 for 2023MY~ vehicles equipped with the Oil Life Management System (OLMS) feature not included in table on page 2.

10205501

TSB_FUE054_CLOSED: TECHNICAL SERVICE BULLETIN CLOSED

Lighting

2 bulletins
10225577

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MULTIFUNCTION CAMERA REPLACEMENT (SA511) - This bulletin provides...

Read full bulletin

information to replace the Multifunction Camera (MFC) assembly on some 2022MY Sorento vehicles produced by Kia Georgia (MQ4a) from October 10, 2022 through October 12, 2022. Some MFC assemblies contain software that may not activate haptic feedback or audibly alert the driver when lane departure is detected, although visual lane departure alerts on the instrument cluster continue to function if the Lane Departure Warning (LDW) is enabled by the driver. This issue does not affect other driver assistance features, such as Lane Keeping Assist (LKA), Smart Cruise Control (SCC), Highway Driving Assist (HDA), or Forward Collision Avoidance Assist (FCA), if equipped on the vehicle and enabled by the driver.

10209455

PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information.

Read full bulletin

New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop provides the KDS service procedure for mileage setting on the models listed below with newly replaced instrument clusters. Certain models allow for mileage setting with the KDS, which prevents the need to send out the instrument cluster to a 3rd party for mileage adjustment (refer to PS264). After a new cluster is installed, cluster (variant) coding may also need to be conducted using the KDS. Make sure the KDS software is also updated to the latest version. Mileage setting should be performed by using the KDS only, as described in this bulletin.

HVAC & Climate

1 bulletin
11015973

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for...

Read full bulletin

resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.

Air Bags & Safety

1 bulletin
10217891

PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information.

Read full bulletin

New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding the Rear Occupant Alert (ROA) with Rear Door Logic system on all 21MY~ models equipped with this feature. This system is designed to help prevent a rear passenger from being left inside the vehicle when exiting. The "Check Rear Seats" message will display on the cluster when driver opens the front door, if during vehicle operation the rear doors (one or both) were opened and closed.

Body & Paint

1 bulletin
10216886

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR CORNER RADAR UNIT BODY SEALER INSPECTION & REPAIR (SA503) - This...

Read full bulletin

bulletin provides information to inspect both rear (LH & RH) corner radar unit mounting body sealer surface on some 2021-2022MY Sorento (MQ4a) vehicles equipped with rear Blind Spot Detection (BSD) System, produced from November 30, 2021 through June 30, 2022, which may have excess body sealer applied during assembly causing improper mounting angle of the rear corner radar unit. An improperly mounted rear radar unit may cause the vehicle to exhibit a MIL 'ON' with DTC C270954. Follow the procedure outlined in this publication to inspect and, if necessary, file down the seam sealer behind the bracket.