2019 Kia Sorento TSBs
108 Technical Service Bulletins across 11 categories
Categories
Engine
55 bulletinsTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION...
Read full bulletin
(CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia...
Read full bulletin
is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installedif requestedat no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 103 / UM) - This document is the owner...
Read full bulletin
notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for certain 2016-2020 MY Sorento vehicles equipped with 2.4L Gas Direct Injection (GDI) engines to ensure compliance with emissions regulations.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION...
Read full bulletin
(CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT...
Read full bulletin
(SC340) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the Electronic Control Module ECM system software for certain 2016-2022MY vehicles equipped with 2.4L Theta II engines listed in the table below. Kia has become aware that certain 2016-2022MY vehicles equipped with 2.4L Theta II engines may have engine calibrations that were not optimized for emissions standards under certain specific conditions. These calibrations may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect your health and welfare from the dangers of air pollution.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 101 / UM) - This document is the owner...
Read full bulletin
notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for certain 2016-2020 MY Sorento vehicles equipped with 2.4L Gas Direct Injection (GDI) engines to ensure compliance with emissions regulations.
TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT...
Read full bulletin
(SC340) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the Electronic Control Module ECM system software for certain 2016-2022MY vehicles equipped with 2.4L Theta II engines listed in the table below. Kia has become aware that certain 2016-2022MY vehicles equipped with 2.4L Theta II engines may have engine calibrations that were not optimized for emissions standards under certain specific conditions. These calibrations may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect your health and welfare from the dangers of air pollution.
TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT...
Read full bulletin
(SC340) - This bulletin provides information to upgrade the Electronic Control Module ECM system software for certain 2016-2022MY vehicles equipped with 2.4L Theta II engines listed in the table below. Kia has become aware that certain 2016-2022MY vehicles equipped with 2.4L Theta II engines may have engine calibrations that were not optimized for emissions standards under certain specific conditions. These calibrations may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect your health and welfare from the dangers of air pollution.
TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT (SC340) - This...
Read full bulletin
bulletin has been revised to include additional information. New / revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the Electronic Control Module ECM system software for certain 2016-2022MY vehicles equipped with 2.4L Theta II engines listed in the table below. Kia has become aware that certain 2016-2022MY vehicles equipped with 2.4L Theta II engines may have engine calibrations that were not optimized for emissions standards under certain specific conditions. These calibrations may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect your health and welfare from the dangers of air pollution.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC340) - This document is the announcement...
Read full bulletin
to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations in certain 2017-2022 MY Sportage vehicles manufactured from December 10, 2015, through December 7, 2021, certain 2016-2020 MY Optima vehicles manufactured from August 28, 2015, through June 23, 2020, and certain 2016-2020 MY Sorento vehicles manufactured from October 27, 2014, through November 4, 2020, equipped with 2.4L Theta GDI engines.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC340) - This document is the announcement to the dealer...
Read full bulletin
principals advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations in certain 2017-2022 MY Sportage vehicles manufactured from December 10, 2015, through December 7, 2021, certain 2016-2020 MY Optima vehicles manufactured from August 28, 2015, through June 23, 2020, and certain 2016-2020 MY Sorento vehicles manufactured from October 27, 2014, through November 4, 2020, equipped with 2.4L Theta GDI engines.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the table on pages 9 and 10 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin...
Read full bulletin
has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY034) to diagnose the Malfunction Indicator Lamp (MIL) accompanied by DTC P0088 and, if necessary, replace the high-pressure fuel pump on 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 through October 26, 2020.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin...
Read full bulletin
has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY034) to diagnose the Malfunction Indicator Lamp (MIL) accompanied by DTC P0088 and, if necessary, replace the high-pressure fuel pump on 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 through October 15, 2020.
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - his bulletin...
Read full bulletin
provides information associated with the Warranty Extension Program (WTY034) to diagnose the Malfunction Indicator Lamp (MIL) accompanied by DTC P0088 and, if necessary, replace the high-pressure fuel pump on 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 through October 15, 2020.
WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY034) - This document is the owner notification advising that Kia is...
Read full bulletin
extending the New Vehicle Limited Warranty coverage, to all owners, for the high-pressure fuel pump in certain 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (WTY034) - This document is the announcement to the...
Read full bulletin
dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the high-pressure fuel pump for eligible vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the high-pressure fuel pump condition on 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 through October 15, 2020.
WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY034) - This document is the announcement to the dealer principals...
Read full bulletin
that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the high-pressure fuel pump for eligible vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the high-pressure fuel pump condition on the following vehicles: 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 through October 15, 2020.
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT (PI1805Y/Z) - This bulletin provides information related to the...
Read full bulletin
Technical Service Bulletin previously published in (PI1805) titled "Knock Sensor Detection System - ECU Logic Improvement" for certain 2019MY Optima (JFa), Sorento (UMa) and Sportage (QL) vehicles equipped with a 2.4L GDI or 2.0L T-GDI engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: BEARING CLEARANCE TESTER (BCT) PROCEDURES - This bulletin provides information regarding...
Read full bulletin
test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST).
Read full bulletin
The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.
TECHNICAL SERVICE BULLETIN: REPLACEMENT OF MOBIS C-MDPS SMALL BEARING - This bulletin provides the procedure to replace...
Read full bulletin
the small bearing of the Column Motor Driven Power Steering (C-MDPS) unit on the vehicles listed below, which may exhibit an abnormal noise when steering left and right. This may be caused by foreign substances in the MDPS worm shaft small bearing. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Small Bearing and does not affect the steering effort.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF THE DUAL PINION MOTOR DRIVER POWER STEERING SYSTEM - This bulletin...
Read full bulletin
provides information regarding the availability of partial repair (depending on faulty components) of the Dual Pinion Motor Driven Power Steering (DP-MDPS) system on some 2016-2021MY~ Kia vehicles (refer to the table below) in order to enhance customer satisfaction by promoting a cost-effective repair/replacement of a faulty related part, instead of replacement of the complete DP-MDPS assembly.
TECHNICAL SERVICE BULLETIN: 3.3L GDI 8AT TCU GEAR SHIFT LOGIC IMPROVEMENT - This bulletin provides the procedure to...
Read full bulletin
improve the gear shift logic of the Transmission Control Unit (TCU) on some 2019MY Sorento (UMa) vehicles produced from January 24, 2018 through September 24, 2018, equipped with Lambda 3.3L GDI engine and 8-speed automatic transmission, which may exhibit symptoms of acceleration delay and hesitation after vehicle speed is reduced and close to 0 mph.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TECHNICAL SERVICE BULLETIN: LAMBDA 3.3L GDI ENGINE HESITATION AT HIGH ALTITUDES LOGIC IMPROVEMENT - This bulletin...
Read full bulletin
provides the procedure to improve the logic of the Engine Control Module (ECM) on some 2019-2020MY Sorento (UMa) vehicles equipped with a LAMBDA 3.3L GDI engine, produced from January 22, 2018 through July 22, 2020, which may experience engine hesitation when driving at high altitudes, over 6,000 ft. elevation (2000m).
PRODUCT IMPROVEMENT CAMPAIGN: TSB_R2 - KNOCK SENSOR DETECTION SYSTEM (KSDS) LOGIC IMPROVEMENT (PI1805) - This bulletin...
Read full bulletin
has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN PI1805_R1: KNOCK SENSOR DETECTION SYSTEM (KSDS) - This bulletin has been revised to include additional information.
Read full bulletin
LOGIC IMPROVEMENT (PI1805) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TECHNICAL SERVICE BULLETIN - PARTIAL REPAIR OF 4WD COUPLING - This bulletin provides the procedure information regarding...
Read full bulletin
the partial repair of the Four Wheel Drive (4WD) Coupling Assembly, Pressure Sensor, Actuator Motor or 4WD harness on some 2011-2020 Sportage (SL, QL) and 2013-2020MY Sorento (XMa, UMa) 4WD vehicles for a concern regarding: Oil leakage from the 4WD coupling assembly 4WD Malfunction and MIL lamp ON with DTCs Abnormal noise or vibration while driving
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been...
Read full bulletin
revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. Follow the MDPS Flowchart (page 2) along with the MDPS DTC Table (page 3) procedure outlined in this bulletin before replacing the C-MDPS Motor, ECU or Steering Column Housing.
Voluntary Emissions Service Campaign (SC169) - Owner Letter - 2019 Sorento: Dear Kia Sorento Owner: Kia Motors America, Inc.
Read full bulletin
is conducting a Voluntary Emissions Service Campaign to inspect and, if necessary, replace the Engine Oil Filler Cap on certain 2019 MY Kia Sorento vehicles.
TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin...
Read full bulletin
has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN (SC169_Rev1): ENGINE OIL FILLER CAP INSPECTION AND/OR REPLACEMENT - This bulletin...
Read full bulletin
has been revised to include additional information.This bulletin provides the procedure to inspect and, if necessary, replace the oil filler cap on some vehicle models listed below. The engine oil filler cap may contain a misprint of SAE Engine Oil Viscosity Number. Follow the procedure outlined in this bulletin to replace the oil filler cap.
TECHNICAL SERVICE BULLETIN: ENGINE OIL FILLER CAP INSPECTION AND/OR REPLACEMENT (SC169) - This bulletin provides the...
Read full bulletin
procedure to inspect and, if necessary, replace the oil filler cap on some vehicle models listed below. The engine oil filler cap may contain a misprint of SAE Engine Oil Viscosity Number. Follow the procedure outlined in this bulletin to replace the oil filler cap.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN (SC169): QUESTIONS AND ANSWERS - This document contains questions and answers...
Read full bulletin
regarding the Voluntary Emissions Service Campaign on the Engine Oil Filler Cap inspection, and if necessary, replacement.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN (SC169): DEALER SERVICE MANAGER NOTICE - Kia Motors America, Inc.
Read full bulletin
will be conducting a Voluntary Emissions Service Campaign to inspect and, if necessary, replace the engine oil filler cap on certain 2018 MY Stinger, 2018 MY Cadenza, 2019 MY Sedona, 2019 MY Sorento, and 2019 MY Optima vehicles. The engine oil filler cap may contain a misprint of the SAE Engine Oil Viscosity Number.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN (SC169) DEALER PRINCIPAL NOTICE - This document notifies the Kia dealer principals...
Read full bulletin
that that Kia Motors America, Inc. will be conducting a Voluntary Emissions Service Campaign to inspect and, if necessary, replace the engine oil filler cap on certain 2018 MY Stinger, 2018 MY Cadenza, 2019 MY Sedona, 2019 MY Sorento, and 2019 MY Optima vehicles. The engine oil filler cap may contain a misprint of the SAE Engine Oil Viscosity Number.
PRODUCT IMPROVEMENT CAMPAIGN (PI1805) - DEALER SERVICE MANAGER NOTCE - This document is the Dealer Service Manager...
Read full bulletin
notification that Kia is conducting a Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN (PI1805) DEALER PRINCIPAL NOTICE - This document is notice to the Dealer Principals...
Read full bulletin
advising them of the Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN (PI1805) - TSB: This bulletin provides information related to a software update to the...
Read full bulletin
Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN (PI1805): QA - This document is the Question and Answer Guide for this Product Improvement...
Read full bulletin
Campaign to improve the knock sensor detection system (KSDS) logic.
PRODUCT IMPROVEMENT CAMPAIGN (P1805) - SORENTO - This document is notice to the Kia Sorento owners that Kia Motors America, Inc.
Read full bulletin
is conducting an important Product Improvement Campaign to perform a software update on some 2019 MY Sorento vehicles equipped with 2.4L Gasoline Direct Injection (GDI) engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (ECU).
REPLACEMENT OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on the Kia models listed on the chart below with a column mounted C-MDPS unit.
DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC19) - This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California.
DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC19) - This bulletin provides information related to...
Read full bulletin
extracting ?in use performance tracking? emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting.
SPECIAL SERVICE INFORMATION & SPECIFICATIONS FOR GDI HIGH PRESSURE FUEL SYSTEM - This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides information relating to all Kia vehicles equipped with Gasoline Direct Injection (GDI) engines. In these engines highly pressurized gasoline is injected via a common fuel rail and injectors that deliver fuel directly into the combustion chamber of each cylinder. In comparison, in a conventional Multi-Point Fuel Injection (MPI) engine, the gasoline is injected into the intake port of each cylinder at a relatively low pressure. Due to high fuel pressure in a GDI system, servicing the GDI system requires special attention and handling procedures. This bulletin provides special service information and specifications for the GDI fuel system components.
REPLACEMENT OF C-MDPS MOTOR AND/OR ECU - This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor and/or Electronic Control Unit (ECU) on the listed Kia models with a column mounted C-MDPS unit.
Electrical
15 bulletinsTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 13, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC...
Read full bulletin
COMPATIBILITY (CS2310) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 7. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
TECHNICAL SERVICE BULLETIN: FUEL PUMP INSPECTION AND UPPER FUEL PUMP MODULE REPLACEMENT - This bulletin provides...
Read full bulletin
information associated with the 'Fuel Pump Warranty Extension Program' (WTY033) to inspect the low-pressure fuel pump on 2018-2019MY Sorento (UMa) vehicles produced from March 31, 2017 through July 24, 2019. The low-pressure fuel pump in the subject vehicles may develop a fuel leak over time and after prolonged exposure to extreme high temperature due to insufficient thickness of the fuel pump port. The vehicles warranty for this issue will be extended from 5 years/60,000 miles to 15 years / unlimited miles, whichever comes first, starting from the date the vehicle was first put into service.
CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has...
Read full bulletin
developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC...
Read full bulletin
COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 6. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
Read full bulletin
bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 20132015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2023MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has...
Read full bulletin
developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
TECHNICAL SERVICE BULLETIN: TRAILER HITCH ACCESSORY FUSE REQUIREMENT - This bulletin provides information regarding the...
Read full bulletin
trailer hitch accessory installation on some 2016-2020MY Sorento (UMa) vehicles. Note that the Kia trailer hitch accessory kit requires the use of a 15 Amp fuse rating to be used. The manufacturer of the trailer hitch accessory specifies a fuse size based on development and design of their components including pin terminal, number of circuits, and module design. Always confirm the model of the hitch installed and use the recommended fuse rating required by the manufacturer.
PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) - This pitstop provides information regarding front radar sensor...
Read full bulletin
alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in the Forward Collision-Avoidance Assist (FCA)/Smart Cruise Control (SCC) system.
Transmission
8 bulletinsPITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to...
Read full bulletin
Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a Warning Lamp to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model.
Read full bulletin
A flush is required ONLY when a transmission is replaced.
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns...
Read full bulletin
with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the...
Read full bulletin
correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles on page 2. Refer to the shop manual on KGIS for the specific Kia model for the correct transmission fluid check/fill procedures.
SERVICE ACTION: 3.3L GDI 8AT TCU LOGIC IMPROVEMENT FOR DTC P0741(SA387) - This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides the procedure to improve the logic of the Transmission Control Unit (TCU) software on some 2019MY Sorento (UMa) vehicles produced from January 24, 2018 through March 26, 2019, and Sedona (YP) produced from February 14, 2018 through October 15, 2018, which may experience a malfunction indicator lamp (MIL) ON with DTC P0741.
SERVICE ACTION: 3.3 GDI 8AT TCU LOGIC IMPROVEMENT FOR DTC P0741(SA387) - This bulletin provides the procedure to improve...
Read full bulletin
logic of the TCU (Transmission Control Unit) software on some 2019MY Sorento (UMa) 3.3L vehicles produced from January 24, 2018 to March 26, 2019, which may experience a malfunction indicator lamp (MIL) ON with DTC P0741. To correct this concern, apply the improved logic to the TCU using the KDS ECU Upgrade function as described in this bulletin.
Fuel System
6 bulletinsSC340_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC340) - This document is the Question and Answer Guide...
Read full bulletin
containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC340.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC340_POC: PROOF OF CORRECTION CARD
WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the announcement to the vehicle owners that Kia is extending...
Read full bulletin
the New Vehicle Limited Warranty coverage, to all owners, for the low-pressure fuel pump on 2018-2019 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / unlimited miles, whichever comes first, starting from the date the vehicle was first put into service. The low-pressure fuel pump in the subject vehicles may develop a fuel leak over time and after prolonged exposure to extreme high temperatures due to insufficient thickness of the fuel pump port.
WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is...
Read full bulletin
extending the New Vehicle Limited Warranty coverage, to all owners, for the low-pressure fuel pump on 2018-2019 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / unlimited miles, whichever comes first, starting from the date the vehicle was first put into service. The low-pressure fuel pump in the subject vehicles may develop a fuel leak over time and after prolonged exposure to extreme high temperatures due to insufficient thickness of the fuel pump port.
WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is...
Read full bulletin
extending the New Vehicle Limited Warranty coverage, to all owners, for the low-pressure fuel pump on 2018-2019 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / unlimited miles, whichever comes first, starting from the date the vehicle was first put into service. The low-pressure fuel pump in the subject vehicles may develop a fuel leak over time and after prolonged exposure to extreme high temperatures due to insufficient thickness of the fuel pump port.
Infotainment
6 bulletinsTECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF...
Read full bulletin
the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The KDS is required to change the setting from "Workshop" to "Customer Mode."
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.
PITSTOP: MFC, CONCERNS FOR DISABLED OPERATION - This Pitstop provides information regarding concerns with disabled...
Read full bulletin
operation of Multi-Function Camera (MFC) on some Kia vehicles. When normal operation is not possible due to certain outside environment conditions (such as sunlight glare, heavy rain, sunlight, snow, fog and/or substance/debris) causing a temporary concern. This stops operation causing Warning Lamp ON and/or Pop-up Message displayed on the cluster. This is a normal operation of the ADAS and once environment conditions improve and/or substance/debris are removed, the system will clear itself and operate normally.
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF...
Read full bulletin
the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.
TECHNICAL SERVICE BULLETIN: REAR VIEW CAMERA REPLACEMENT - This bulletin provides the procedure to replace the rear view...
Read full bulletin
camera on some 2016-2020MY Sorento (UMa) produced from SOP through July 9, 2020, due to distortion and/or blue screen caused by moisture intrusion into the camera assembly.
Pre-Delivery & Maintenance
5 bulletinsWARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY034) - This document is the Question and Answer Guide containing...
Read full bulletin
the most frequently asked questions regarding the Warranty Extension Campaign WTY034.
WARRANTY EXTENSION: QUESTION AND ANSWER - This document is a Question and Answer Guide containing the most frequently...
Read full bulletin
asked questions regarding the Warranty Extension (WTY033).
TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides information on setting the "Service Interval Reminder" feature available on most 2014-2023MY Kia vehicles (refer to model list on page 2). If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance. Refer to TSB ENG241 for 2023MY~ vehicles equipped with the Oil Life Management System (OLMS) feature not included in table on page 2.
TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin provides information on setting the "Service...
Read full bulletin
Interval Reminder" feature available on most Kia vehicles. If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance.
PITSTOP: INSTRUMENT CLUSTER REPLACEMENT, MILEAGE SETTING WITH KDS - This publication provides the KDS service procedure...
Read full bulletin
for mileage setting on the listed vehicles with newly replaced instrument clusters.
Lighting
4 bulletinsWARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY034) - This document is a Reimbursement Request form that was mailed...
Read full bulletin
with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer...
Read full bulletin
letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop provides the KDS service procedure for mileage setting on the models listed below with newly replaced instrument clusters. Certain models allow for mileage setting with the KDS, which prevents the need to send out the instrument cluster to a 3rd party for mileage adjustment (refer to PS264). After a new cluster is installed, cluster (variant) coding may also need to be conducted using the KDS. Make sure the KDS software is also updated to the latest version. Mileage setting should be performed by using the KDS only, as described in this bulletin.
TSB - BCW LOGIC IMPROVEMENT FOR DTC C270254 - This bulletin provides the procedure to improve the logic of the Blind...
Read full bulletin
Spot Collision Warning (BCW) system on some 2019MY Sorento (UMa) vehicles, produced from January 22, 2018 through September 22, 2018, which may experience a Malfunction Indicator Lamp (MIL) illumination with DTC C270254, even though there is no issue or defective part.
Brakes
4 bulletinsTECHNICAL SERVICE BULLETIN: OUTSIDE REAR COMBINATION LAMP HARNESS REPLACEMENT - This bulletin provides the procedure to...
Read full bulletin
replace both outside rear combination lamp harnesses on some 2018-2019MY Sorento (UMA) vehicles, produced from January 2, 2018, through September 30, 2018, which may exhibit an intermittent inoperative brake light with the possibility of a "Check brake light" warning on the instrument cluster display.
PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil...
Read full bulletin
substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
PITSTOP - FRONT LICENSE PLATE AND MOUNTING BRACKET POSITION ON VEHICLES EQUIPPED WITH AEB/FCA - This bulletin has been...
Read full bulletin
revised to include additional information. This Pitstop provides information regarding the installation of the front license plate bracket on 2017MY~ Sportage (QL) and 2019MY~ Sorento (UMa) vehicles equipped with Autonomous Emergency Braking (AEB) / Forward Collision Avoidance Assist (FCA).
PITSTOP - FRONT LICENSE PLATE AND MOUNTING BRACKET POSITION ON VEHICLES EQUIPPED WITH AEB/FCA - This bulletin has been...
Read full bulletin
revised to include additional information. This Pitstop provides information regarding the installation of the front license plate bracket on 2017MY~ Sportage (QL) and 2019MY~ Sorento (UMa) vehicles equipped with Autonomous Emergency Braking (AEB) / Forward Collision Avoidance Assist (FCA).
Other
3 bulletinsPITSTOP: SOUND SETTINGS (FADER) MOVES TO REAR - This bulletin has been revised to include additional information.
Read full bulletin
This Pitstop provides information related to sound settings (fader) which may alter the default sound position settings.
PITSTOP: SOUND SETTINGS (FADER) MOVES TO REAR - This bulletin has been revised to include additional information.
Read full bulletin
This Pitstop provides information related to sound settings (fader) which may alter the default sound position settings.
PITSTOP - FRONT LICENSE PLATE BRACKET AVAILABILITY - This Pitstop provides information regarding a change to front...
Read full bulletin
license plate bracket availability on some 2019MY Sorento (UMa).
Body & Paint
1 bulletinPITSTOP: OUTSIDE MIRROR GLASS CONTROL INOPERATIVE - This Pitstop provides information on the repair procedure for an...
Read full bulletin
inoperative mirror glass on the outside door mirrors for 2016-2019MY Optima (JFa) and Sorento (UMa) vehicles.
HVAC & Climate
1 bulletinPITSTOP: BLOCKED WINDSHIELD WASHER NOZZLES ON VEHICLES EQUIPPED WITH WASHER HEATERS - This Pitstop provides information...
Read full bulletin
regarding blocked windshield wiper nozzles on some 2016MY~ Sorento (UMa) and 2017MY~ Sportage (QL) vehicles equipped with windshield washer heaters (A). Mixing tap water (?) and concentrated windshield washer fluid can cause corrosion of the heater element due to the mineral content of tap water.