2017 Kia Sorento TSBs
236 Technical Service Bulletins across 13 categories
Categories
Engine
108 bulletinsTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION...
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(CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia...
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is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installedif requestedat no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 103 / UM) - This document is the owner...
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notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for certain 2016-2020 MY Sorento vehicles equipped with 2.4L Gas Direct Injection (GDI) engines to ensure compliance with emissions regulations.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION...
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(CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 101 / UM) - This document is the owner...
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notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for certain 2016-2020 MY Sorento vehicles equipped with 2.4L Gas Direct Injection (GDI) engines to ensure compliance with emissions regulations.
TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT...
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(SC340) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the Electronic Control Module ECM system software for certain 2016-2022MY vehicles equipped with 2.4L Theta II engines listed in the table below. Kia has become aware that certain 2016-2022MY vehicles equipped with 2.4L Theta II engines may have engine calibrations that were not optimized for emissions standards under certain specific conditions. These calibrations may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect your health and welfare from the dangers of air pollution.
TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT...
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(SC340) - This bulletin provides information to upgrade the Electronic Control Module ECM system software for certain 2016-2022MY vehicles equipped with 2.4L Theta II engines listed in the table below. Kia has become aware that certain 2016-2022MY vehicles equipped with 2.4L Theta II engines may have engine calibrations that were not optimized for emissions standards under certain specific conditions. These calibrations may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect your health and welfare from the dangers of air pollution.
TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT (SC340) - This...
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bulletin has been revised to include additional information. New / revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the Electronic Control Module ECM system software for certain 2016-2022MY vehicles equipped with 2.4L Theta II engines listed in the table below. Kia has become aware that certain 2016-2022MY vehicles equipped with 2.4L Theta II engines may have engine calibrations that were not optimized for emissions standards under certain specific conditions. These calibrations may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect your health and welfare from the dangers of air pollution.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC340) - This document is the announcement...
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to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations in certain 2017-2022 MY Sportage vehicles manufactured from December 10, 2015, through December 7, 2021, certain 2016-2020 MY Optima vehicles manufactured from August 28, 2015, through June 23, 2020, and certain 2016-2020 MY Sorento vehicles manufactured from October 27, 2014, through November 4, 2020, equipped with 2.4L Theta GDI engines.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC340) - This document is the announcement to the dealer...
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principals advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations in certain 2017-2022 MY Sportage vehicles manufactured from December 10, 2015, through December 7, 2021, certain 2016-2020 MY Optima vehicles manufactured from August 28, 2015, through June 23, 2020, and certain 2016-2020 MY Sorento vehicles manufactured from October 27, 2014, through November 4, 2020, equipped with 2.4L Theta GDI engines.
TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY035) - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the left or right margin areas.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the table on pages 9 and 10 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY035) - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the left or right margin areas. This bulletin provides information associated with the Warranty Extension Program (WTY035) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub assembly on 2016-2017MY Sorento (UMa) vehicles equipped with 3.3L GDI Lambda II produced from October 27, 2014 through April 13, 2017. Under certain severe operating conditions and over time, the engine in the subject vehicles may develop a coolant leak from the cylinder head gasket area. If the vehicle continues to be driven in the unrepaired condition, the engine may overheat and become further damaged. The customer may experience an engine concern including, but not limited to, a coolant leak, coolant smell, and/or engine temperature indicator near the H mark on the instrument cluster. The warranty coverage for related repairs will be extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY035) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY035) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub-assembly on 2016-2017MY Sorento (UMa) vehicles equipped with 3.3L GDI Lambda II produced from October 27, 2014 through April 13, 2017. Under certain severe operating conditions and over time, the engine in the subject vehicles may develop a coolant leak from the cylinder head gasket area. If the vehicle continues to be driven in the unrepaired condition, the engine may overheat and become further damaged. The customer may experience an engine concern including, but not limited to, a coolant leak, coolant smell, and/or engine temperature indicator near the H mark on the instrument cluster. The warranty coverage for related repairs will be extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY035) - This...
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bulletin provides information associated with the Warranty Extension Program (WTY035) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub-assembly on 2016-2017MY Sorento (UMa) vehicles equipped with 3.3L GDI Lambda II produced from October 27, 2014 through April 13, 2017. Under certain severe operating conditions and over time, the engine in the subject vehicles may develop a coolant leak from the cylinder head gasket area. If the vehicle continues to be driven in the unrepaired condition, the engine may overheat and become further damaged. The customer may experience a coolant leak, coolant smell, and/or engine temperature indicator near the H mark on the instrument cluster. The warranty coverage for repairs related to the cylinder head gasket will be extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) -...
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This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1802 titled "Knock Sensor Detection System - ECU Logic Improvement"; equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification advising that Kia extending the New...
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Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle's engine in 2016-2017 MY Sorento vehicles equipped with 3.3L V6 Engines from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Under certain severe operating conditions and over time, the engine in the vehicle may develop a coolant leak from the cylinder head gasket area. If the vehicle continues to be driven in the unrepaired condition, the engine may overheat and become further damaged.
WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and...
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Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle's engine in 2016-2017 MY Sorento vehicles equipped with 3.3L V6 Engines from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Under certain severe operating conditions and over time, the engine in the vehicle may develop a coolant leak from the cylinder head gasket area. If the vehicle continues to be driven in the unrepaired condition, the engine may overheat and become further damaged.
WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is...
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extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle' engine in 2016-2017 MY Sorento vehicles equipped with 3.3L V6 Engines from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Under certain severe operating conditions and over time, the engine in the vehicle may develop a coolant leak from the cylinder head gasket area. If the vehicle continues to be driven in the unrepaired condition, the engine may overheat and become further damaged.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA 2.0L T-GDI ECU LOGIC IMPROVEMENT (SC260) - This bulletin provides the...
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procedure to update the emissions-related software logic of the Electronic Control Module (ECM) with an improved version on certain 2016-2018MY Sorento vehicles equipped with Theta 2.0L T-GDI ULEV engines, produced from October 29, 2014 through November 29, 2017. To ensure compliance with emissions regulations, apply the improved logic to the 'Emissions' system using the KDS ECU Upgrade function as described in this bulletin.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is...
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conducting a Voluntary Emissions Service Campaign on certain 2016-2018 MY Kia Sorento vehicles equipped with 2.0L Turbo GDI engines manufactured from October 29, 2014 to November 29, 2017 to improve the emission logic in the Electronic Control Module ('ECM') to ensure compliance with emissions regulations. This condition may cause the vehicle to release air pollutants that exceed Federal and California standards.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the...
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dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign on certain 2016-2018 MY Kia Sorento vehicles equipped with 2.0L Turbo GDI engines manufactured from October 29, 2014 to November 29, 2017 to improve the emission logic in the Electronic Control Module ('ECM') to ensure compliance with emissions regulations. This condition may cause the vehicle to release air pollutants that exceed Federal and California standards.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals...
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that Kia is conducting a Voluntary Emissions Service Campaign on certain 2016-2018 MY Kia Sorento vehicles equipped with 2.0L Turbo GDI engines manufactured from October 29, 2014 to November 29, 2017 to improve the emission logic in the Electronic Control Module ("'ECM') to ensure compliance with emissions regulations. This condition may cause the vehicle to release air pollutants that exceed Federal and California standards.
TECHNICAL SERVICE BULLETIN: BEARING CLEARANCE TESTER (BCT) PROCEDURES - This bulletin provides information regarding...
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test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: 2.4L GDI AUXILIARY CANISTER KIT INSTALLATION (SC234) - This bulletin provides the...
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procedure for the installation of an add-on auxiliary canister on some 2016-2018MY Sorento (UMa) vehicles equipped with the 2.4L GDI engine, produced from November 4, 2014 through March 7, 2018. This is to improve the evaporative system and ensure compliance with Federal and California emission regulation standards.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the...
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dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2016-2018 MY Kia Sorento vehicles equipped with the 2.4-liter GDI engine and manufactured from November 4, 2014 through March 7, 2018.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer...
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principals that Kia is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2016-2018 MY Kia Sorento vehicles equipped with the 2.4-liter GDI engine and manufactured from November 4, 2014 through March 7, 2018.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: 2.0L T-GDI AUXILIARY CANISTER KIT INSTALLATION (SC201) - This bulletin has been...
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revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure for the installation of an add-on auxiliary canister on some 2016-2018MY Sorento (UMa) vehicles equipped with the 2.0L T-GDI engine, produced from October 29, 2014 through November 29, 2017. This is to improve evaporative system and ensure compliance with Federal and California emission regulation standards.
PITSTOP: INJECTOR HARNESS ROUTING FOR PI1802Y/Z AND PI1803Y/Z ENGINE REPLACEMENTS - This bulletin provides information...
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to address a no-start or hard start with poor running condition after engine replacement under PI1802Y/Z or PI1803Y/Z. Some replacement long blocks may come with pre-installed fuel rail, injectors, and injector wiring harness. If the condition is present, it is possible that the injector harness was not installed correctly. The connections may be swapped from cylinder No. 1 and cylinder No. 4, and from cylinder No. 2 and cylinder No. 3.
WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification that Kia is extending the New Vehicle...
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Limited Warranty coverage for repairs that may be necessary to address an Oil Pressure Switch leak in 2014-2018 MY Sorento vehicles equipped with 3.3L GDI Engine from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TECHNICAL SERVICE BULLETIN: MDPS WARNING LAMP DIAGNOSTIC INSPECTION & SINGLE PARTS REPLACEMENT - This bulletin provides...
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information regarding the diagnosis of Motor Driven Power Steering (MDPS), also known as Electronic Power Steering (EPS), and parts replacement associated with the Warranty Extension Program (WTY023) on 2016-2017MY Optima (JF/JFa), 2017MY Optima HEV/PHEV (JF P/HEV), 2016-2017MY Sorento (UMa) vehicles produced in the ranges listed below. The affected vehicles may exhibit the MDPS (also known as EPS) warning lamp ON. The warranty coverage for repairs related to the MDPS unit due to illumination of the MDPS warning lamp has been extended to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the notification to owners of the warranty extension program for WTY023.
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Kia is extending the New Vehicle Limited Warranty coverage for repairs related to the Motor Driven Power Steering (MDPS) unit, also known as Electronic Power Steering (EPS) unit, due to illumination of the EPS warning light for all 2016-2017 MY Sorento vehicles from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first,starting from the date the vehicle was first put into service.
WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently...
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asked questions regarding the warranty extension (WTY023). Kia America, Inc., is extending the New Vehicle Limited Warranty coverage for the Motor Driven Power Steering (MDPS) unit, also known as Electronic Power Steering (EPS) unit, from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and...
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Service Managers of the warranty extension program for WTY023. Kia America, Inc., is extending the New Vehicle Limited Warranty coverage for the Motor Driven Power Steering (MDPS) unit, also known as Electronic Power Steering (EPS) unit, from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals of the warranty extension program for WTY023.
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Kia America, Inc., is extending the New Vehicle Limited Warranty coverage for the Motor Driven Power Steering (MDPS) unit, also known as Electronic Power Steering (EPS) unit, from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and...
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Service Managers of the warranty extension program for WTY023. Kia America, Inc., is extending the New Vehicle Limited Warranty coverage for the Motor Driven Power Steering (MDPS) unit, also known as Electronic Power Steering (EPS) unit, from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The power steering uses a motor to assist in steering the vehicle. If the engine is off or if the power steering system becomes inoperative, the vehicle may be steered, but it will require increased steering effort by the driver. This warranty extension is to address specific concerns with the functionality of the MDPS unit.
WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals of the warranty extension program for WTY023.
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Kia America, Inc., is extending the New Vehicle Limited Warranty coverage for the Motor Driven Power Steering (MDPS) unit, also known as Electronic Power Steering (EPS) unit, from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The power steering uses a motor to assist in steering the vehicle. If the engine is off or if the power steering system becomes inoperative, the vehicle may be steered, but it will require increased steering effort by the driver. This warranty extension is to address specific concerns with the functionality of the MDPS unit.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised...
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to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1802 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST).
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The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised...
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to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1802 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF THE DUAL PINION MOTOR DRIVER POWER STEERING SYSTEM - This bulletin...
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provides information regarding the availability of partial repair (depending on faulty components) of the Dual Pinion Motor Driven Power Steering (DP-MDPS) system on some 2016-2021MY~ Kia vehicles (refer to the table below) in order to enhance customer satisfaction by promoting a cost-effective repair/replacement of a faulty related part, instead of replacement of the complete DP-MDPS assembly.
TECHNICAL SERVICE BULLETIN: 2.0L T-GDI AUXILIARY CANISTER KIT INSTALLATION (SC201) - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure for the installation of an add-on auxiliary canister on some 2016-2018MY Sorento (UMa) vehicles equipped with the 2.0L T-GDI engine, produced from October 29, 2014 through November 29, 2017. This is to improve evaporative system and ensure compliance with Federal and California emission regulation standards.
TECHNICAL SERVICE BULLETIN: 2.0L T-GDI AUXILIARY CANISTER KIT INSTALLATION (SC201) - This bulletin provides the...
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procedure for the installation of an add-on auxiliary canister on some 2016-2018MY Sorento (UMa) vehicles equipped with the 2.0L T-GDI engine, produced from October 29, 2014 through November 29, 2017. This is to improve evaporative system and ensure compliance with Federal and California emission regulation standards.
SC201_OWNR: OWNER NOTIFICATION - This document is the notification to customers that Kia Motors America, Inc.
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is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2016-2018 MY Kia Sorento vehicles equipped with the 2.0-liter Turbo-GDI engine and manufactured from October 29, 2014 through November 29, 2017.
SC201_DPSM: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service...
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Managers that Kia Motors America, Inc. is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2016-2018 MY Kia Sorento vehicles equipped with the 2.0-liter Turbo-GDI engine and manufactured from October 29, 2014 through November 29, 2017.
SC201_DP: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia Motors America, Inc.
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is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2016-2018 MY Kia Sorento vehicles equipped with the 2.0-liter Turbo-GDI engine and manufactured from October 29, 2014 through November 29, 2017.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been...
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revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled Knock Sensor Detection System - ECU Logic Improvement equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT - TSB_PI1802_R2 - Knock Sensor Detection System - ECU Logic Improvement - This bulletin has been...
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revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z_Rev3) - This bulletin has been...
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revised to include additional information. - This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement".
PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z_Rev2) - This bulletin has been...
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revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement".
PRODUCT IMPROVEMENT CAMPAIGN : KNOCK SENSOR DETECTION SYSTEM (KSDS) LOGIC IMPROVEMENT (PI1802_R11) - This bulletin has...
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been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PITSTOP: UPDATED SPARK PLUG FOR 2.0T THETA-II - This bulletin has been revised to include additional information.
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This Pitstop provides information regarding the updated spark plug for vehicles listed below, equipped with 2.0T Theta-II engines, which may not yet be available in the Electronic Parts Catalog (EPC). If not available, the updated spark plug must be ordered manually. This updated spark plug has been improved with the thread shoulder lengthened to enhance protection of the insulator from combustion heat.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - CLOSED...
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- SUPERSEDED BY PI1802YZ/1803YZ.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised...
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to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT CAMPAIGN: TSB_R7 - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - CLOSED - SUPERSEDED...
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BY PI1802Y/Z.
PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been...
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revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled Knock Sensor Detection System - ECU Logic Improvement. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT CAMPAIGN: TSB - REV 10 - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This...
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bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TSB - PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) Rev.9 - This...
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bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin has been revised...
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to include additional information.This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC), P1326.
TECHNICAL SERVICE BULLETIN PI1802W/X (Rev 6) - PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS - This...
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bulletin has been revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled '"Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
TECHNICAL SERVICE BULLETIN - PARTIAL REPAIR OF 4WD COUPLING - This bulletin provides the procedure information regarding...
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the partial repair of the Four Wheel Drive (4WD) Coupling Assembly, Pressure Sensor, Actuator Motor or 4WD harness on some 2011-2020 Sportage (SL, QL) and 2013-2020MY Sorento (XMa, UMa) 4WD vehicles for a concern regarding: Oil leakage from the 4WD coupling assembly 4WD Malfunction and MIL lamp ON with DTCs Abnormal noise or vibration while driving
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been...
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revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. Follow the MDPS Flowchart (page 2) along with the MDPS DTC Table (page 3) procedure outlined in this bulletin before replacing the C-MDPS Motor, ECU or Steering Column Housing.
TSB - Product Improvement Campaign: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin has...
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been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin...
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has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin provides...
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information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage. The KSDS detects vibrations indicating the onset of excessive connecting rod bearing wear. It is designed to alert the driver at an early stage of bearing wear before the occurrence of severe engine damage, including engine failure. If vibrations caused by bearing wear start to occur, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Limp Home Mode. This will reduce further damage to the engine and ensure that the vehicle occupants are not exposed to the risk of a more severe engine failure. At that time, Diagnostic Trouble Code (DTC) P1326, specific to the KSDS, will be recorded in the ECU. The vehicle can continue to be operated for a limited time in Limp Home Mode, but it will accelerate slowly and have a reduced maximum speed. Also, engine RPMs will be limited to approximately 1800-2000 RPM.
PI1802_OWNR2_SOR: Kia Motors America, Inc.
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is conducting an important Product Improvement Campaign to perform a software update on 2015 MY Sorento vehicles equipped with 2.4L GDI engines and all 2016-2018 MY Sorento vehicles equipped with 2.4L Gasoline Direct Injection ("GDI") and 2.0L Turbocharged GDI ("T-GDI") engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (ECU).
REPLACEMENT OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.
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This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on the Kia models listed on the chart below with a column mounted C-MDPS unit.
SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - This bulletin provides information...
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related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with Diagnostic Trouble Code ("DTC") P1326. Using the procedures published in TSB PI1802W/X and PI1803W/X, the subject vehicles were diagnosed and determined to require an engine replacement and are currently being held at dealers pending repair. As a result of additional field data collection and analysis, the initial diagnosis method has been updated to improve test result accuracy. Prior to performing an engine replacement on any of the VINs affected by this Service Action, the engine condition needs to be re-assessed utilizing an updated/expanded diagnostic process.
SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - This bulletin provides information...
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related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with Diagnostic Trouble Code ("DTC") P1326. Using the procedures published in TSB PI1802W/X and PI1803W/X, the subject vehicles were diagnosed and determined to require an engine replacement and are currently being held at dealers pending repair. As a result of additional field data collection and analysis, the initial diagnosis method has been updated to improve test result accuracy. Prior to performing an engine replacement on any of the VINs affected by this Service Action, the engine condition needs to be re-assessed utilizing an updated/expanded diagnostic process.
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin provides information related to the Technical...
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Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin provides information related to the Technical...
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Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
VEHICLE PRODUCT IMPROVEMENT: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X)- This bulletin has been revised...
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to include additional information This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326..
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin has been revised...
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to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 5, 12/20/2018) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.
PRODUCT IMPROVEMENT CAMPAIGN:KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin has been...
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revised to include additional information.This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
SPECIAL SERVICE INFORMATION & SPECIFICATIONS FOR GDI HIGH PRESSURE FUEL SYSTEM - This bulletin has been revised to include additional information.
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This bulletin provides information relating to all Kia vehicles equipped with Gasoline Direct Injection (GDI) engines. In these engines highly pressurized gasoline is injected via a common fuel rail and injectors that deliver fuel directly into the combustion chamber of each cylinder. In comparison, in a conventional Multi-Point Fuel Injection (MPI) engine, the gasoline is injected into the intake port of each cylinder at a relatively low pressure. Due to high fuel pressure in a GDI system, servicing the GDI system requires special attention and handling procedures. This bulletin provides special service information and specifications for the GDI fuel system components.
REPLACEMENT OF C-MDPS MOTOR AND/OR ECU - This bulletin has been revised to include additional information.
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This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor and/or Electronic Control Unit (ECU) on the listed Kia models with a column mounted C-MDPS unit.
Dear Kia Sorento Owner: Kia Motors America, Inc.
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is conducting an important Product Improvement Campaign to perform a software update on all 2016-2018 MY Sorento vehicles equipped with 2.4L Gasoline Direct Injection (?GDI?) and 2.0L Turbocharged GDI (?T-GDI?) engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (ECU).
PRODUCT IMPROVEMENT CAMPAIGN - This bulletin has been revised to include additional information.
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This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN - This TSB has been revised to include additional information.
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This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage
REPLACEMENT OF C-MDPS MOTOR AND/OR ECU - This bulletin provides information regarding the partial repair of the Motor...
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Driven Power Steering (MDPS) Motor and/or Electronic Control Unit (ECU) on the listed Kia models with a column mounted C-MDPS unit. Follow the procedure outlined in this bulletin.
Q & A - This document is the Q & A for the new Product Improvement Campaign to provide information regarding a software...
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update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
DEALER SERVICE MANAGER NOTICE - This notice advised the dealer service manager of the new Product Improvement Campaign...
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to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
DEALER PRINCIPAL NOTICE - This notice advised the dealer principal of the new Product Improvement Campaign to perform a...
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software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
TSB - SERVICE ACTION: E-CVVT COVER INSPECTION AND MOTOR PLUG REPLACEMENT (SA305) - This bulletin has been revised to include additional information.
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This bulletin provides information regarding the inspection and/or replacement of the E-CVVT cover or O-ring and replacement of the motor plug on some 2016-2017MY Optima (JF, JFa), 2016-2017MY Sorento (UMa), and 2017MY Sportage (QL) vehicles, equipped with 2.4L GDI or 2.0T-GDI, which may exhibit a malfunction indicator light (MIL) ON with DTC P001000 and/or oil leakage in the E-CVVT motor plug of applicable vehicles.
PITSTOP - EPS RECOGNTION / SAS CALIBRATION OF C-MDPS STEERING COLUMN ASSEMBLY - This Pitstop provides information...
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regarding the Electronic Power Steering (EPS), Steering Angle Sensor (SAS) calibration and EPS type recognition after replacement of the Column-Mounted, Motor Driven Power Steering (C-MDPS) assembly on 2016-2018MY Sorento (UMa) vehicles.
PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be...
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considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
TSB - SERVICE ACTION: E-CVVT COVER INSPECTION AND MOTOR PLUG REPLACEMENT (SA305) - This bulletin has been revised to include additional information.
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This bulletin provides information regarding the inspection and/or replacement of the E-CVVT cover or O-ring and replacement of the motor plug on some 2016-2017MY Optima (JF, JFa), 2016-2017MY Sorento (UMa), and 2017MY Sportage (QL) vehicles, equipped with 2.4L GDI or 2.0T-GDI, which may exhibit a malfunction indicator light (MIL) ON with DTC P001000 and/or oil leakage in the E-CVVT motor plug of applicable vehicles.
TSB - SERVICE ACTION: AIR INTAKE HOSE REPLACEMENT & ECU UPGRADE (SA303) - This bulletin provides the procedure to...
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replace the air intake hose and/or improve the logic of the Electronic Control Unit (ECU) on some 2016-2017MY Optima (JFa), produced from September 4, 2015 through April 14, 2017, and some 2016-2017MY Sorento (UMa) vehicles, produced from November 19, 2014 through May 1, 2017, equipped with a 2.0T engine, which may exhibit an impaired air intake hose.
TSB - SERVICE ACTION: E-CVVT COVER INSPECTION AND MOTOR PLUG REPLACEMENT (SA305) - REVISED - This bulletin provides...
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information regarding the inspection and/or replacement of the E-CVVT cover or O-ring and replacement of the motor plug on some 2016-2017MY Optima (JF, JFa), 2016-2017MY Sorento (UMa), and 2017MY Sportage (QL) vehicles, equipped with 2.4L GDI or 2.0T-GDI, which may exhibit a malfunction indicator light (MIL) ON with DTC P001000 and/or oil leakage in the E-CVVT motor plug of applicable vehicles.
TSB - DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC17) - Revised - This bulletin provides information...
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related to extracting ?in use performance tracking? emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California.
TSB - E-CVVT COVER AND MOTOR PLUG REPLACEMENT - REVISED - This bulletin provides information about the replacement of...
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the E-CVVT cover and motor plug on some 2016MY Optima (JFa), produced from August 29, 2015 to June 14, 2016, and 2016-2017MY Sorento (UMa) vehicles, produced from October 27, 2014 to June 14, 2016, which may exhibit a MIL ON with DTC P001000 and/or oil leakage in the E-CVVT motor plug of applicable vehicle models equipped with 2.4L GDI or 2.0 T-GDI engines.
DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC17) - This bulletin provides information related to...
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extracting ?in use performance tracking? emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters.
E-CVVT COVER AND MOTOR PLUG REPLACEMENT - This bulletin provides information about the replacement of the E-CVVT cover...
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and motor plug on some 2016MY Optima (JF/JFa), produced from August 29, 2015 to June 14, 2016, 2017MY Sportage (QL) vehicles, produced from December 10, 2015 to June 15, 2016, and 2016-2017MY Sorento (UMa), produced from October 27, 2014 to June 14, 2016, which may exhibit a MIL ON with DTC P001000 and/or oil leakage in the E-CVVT motor plug of applicable vehicle models equipped with 2.4L GDI or 2.0 T-GDI engines.
OWNER NOTIFICATION LETTER (SC136): DEAR KIA SORENTO OWNER: KIA MOTORS AMERICA, INC.
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IS CONDUCTING A VOLUNTARY EMISSIONS RECALL TO UPDATE THE SOFTWARE PROGRAMMING ON THE TRANSMISSION CONTROL UNIT (TCU) ON CERTAIN 2017 KIA SORENTO VEHICLES WITH 3.3L V6 ENGINE.
DEALER PARTS & SERVICE MANAGER MEMO (SC136): ATTENTION: ALL DEALER PARTS AND SERVICE MANAGERS, KIA MOTORS AMERICA, INC.
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IS CONDUCTING AN EMISSIONS RECALL CAMPAIGN TO UPGRADE THE TRANSMISSION CONTROL UNIT (TCU) IN SIXTY (60) 2017 MY SORENTO VEHICLES EQUIPPED WITH THE 3.3L GDI V6 ENGINE, PRODUCED ON MAY 10, 2016. KIA HAS DETERMINED THAT THERE IS A TCU ROM ID MISMATCH WHICH MAY CAUSE THE VEHICLE TO RELEASE AIR POLLUTANTS WHICH EXCEED FEDERAL AND/OR CALIFORNIA EMISSIONS STANDARDS. NOTE: WITH THE EXCEPTION OF ONE VEHICLE CURRENTLY IN DEALER STOCK, THE REMAINING 59 VINS HAVE BEEN SOLD AS FLEET VEHICLES ASSIGNED TO VARIOUS RENTAL CAR COMPANIES, SOME OF WHICH WILL BE AUTHORIZED TO PERFORM THE SOFTWARE UPGRADE. THE LIST OF VINS CAN BE FOUND IN THE TECHNICAL SERVICE BULLETIN (TSB) SC136.
PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR...
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SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. THIS IS DUE TO THE FACT THAT IT MAY BE IMPOSSIBLE TO REMOVE ALL METAL CONTAMINANTS FROM THE RECEIVER/DRYER DURING THE A/C FLUSHING PROCEDURE. REFER TO THE INCLUDED TABLE FOR DETAILED INFORMATION ON COMPONENT REPLACEMENT BY MODEL. IF YOU SUSPECT A PLUGGED EXPANSION VALVE, THE INLET SCREENS CAN BE CLEANED. IF THE VALVE IS NOT EQUIPPED WITH AN INLET SCREEN AND IS RESTRICTED, THE EXPANSION VALVE MAY ALSO NEED TO BE REPLACED.
Electrical
30 bulletinsTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 13, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: VOLTAGE REGULATOR PERFORMANCE ENHANCEMENT (SA278) CLOSED - This revised bulletin is now closed.
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This bulletin provided the procedure to increase the torque on the voltage regulator screws on some 2017MY Sorento (UMa), produced from October 3, 2016 to January 24, 2017, and 2017MY Optima (JFa) vehicles, produced from October 3, 2016 to January 26, 2017, which may experience low battery voltage or a no-start condition.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC...
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COMPATIBILITY (CS2310) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 7. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has...
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developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC...
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COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 6. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
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bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 20132015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2023MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has...
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developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
TECHNICAL SERVICE BULLETIN: TRAILER HITCH ACCESSORY FUSE REQUIREMENT - This bulletin provides information regarding the...
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trailer hitch accessory installation on some 2016-2020MY Sorento (UMa) vehicles. Note that the Kia trailer hitch accessory kit requires the use of a 15 Amp fuse rating to be used. The manufacturer of the trailer hitch accessory specifies a fuse size based on development and design of their components including pin terminal, number of circuits, and module design. Always confirm the model of the hitch installed and use the recommended fuse rating required by the manufacturer.
PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) - This pitstop provides information regarding front radar sensor...
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alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in the Forward Collision-Avoidance Assist (FCA)/Smart Cruise Control (SCC) system.
ECU UPGRADE - STEERING LOGIC IMPROVEMENT - This bulletin has been revised to include additional information.
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This bulletin provides information related to the MDPS ECU software upgrade for some 2012-2014MY Optima (QF), produced from August 2, 2010 through July 27, 2014, and 2016-2018MY Sorento (UMa) vehicles, produced from October 27, 2014 through August 22, 2017, which may experience a notchy feel in the steering wheel. To correct this condition, the vehicle should be evaluated using the MDPS Effort Measurement Software detailed in the repair procedure starting on page 2 to determine whether an improved steering logic should be installed in the MDPS ECU, or if the Steering Column and Housing Assembly replacement is required.
PITSTOP: UPDATED SPARK PLUG FOR 2.0T THETA-II - This Pitstop provides information regarding the updated spark plug for...
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2017-2018MY Sportage (QL) 2.0T and 2016-2018MY Sorento (UMa) 2.0T vehicles, which may not yet be available in the Electronic Parts Catalog (EPC). If not available, the updated spark plug must be ordered manually.
ECU UPGRADE ? STEERING LOGIC IMPROVEMENT -This bulletin has been revised to include additional information.
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This bulletin provides information related to the MDPS ECU software upgrade for some 2011-2014MY Optima (QF), produced from August 2, 2010 through July 27, 2014, and 2016-2018MY Sorento (UMa) vehicles, produced from October 27, 2014 through August 22, 2017, which may experience a notchy feel in the steering wheel.
ECU UPGRADE ? STEERING LOGIC IMPROVEMENT - This bulletin has been revised to include additional information.
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This bulletin provides information related to the MDPS ECU software upgrade for some 2011-2014MY Optima (QF), produced from August 2, 2010 through July 27, 2014, and 2016-2018MY Sorento (UMa) vehicles, produced from October 27, 2014 through August 22, 2017, which may experience a notchy feel in the steering wheel.
TSB - ECU UPGRADE ? STEERING LOGIC IMPROVEMENT -This bulletin has been revised to include additional information.
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This bulletin provides information related to the MDPS ECU software upgrade for some 2011-2014MY Optima (QF), produced from August 2, 2010 through July 27, 2014, and 2016-2018MY Sorento (UMa) vehicles, produced from October 27, 2014 through August 22, 2017, which may experience a notchy feel in the steering wheel. To correct this condition, the vehicle should be evaluated using the MDPS Effort Measurement Software detailed in the repair procedure starting on page 2 to determine whether an improved steering logic should be installed in the MDPS ECU, or if an MDPS column replacement is required. To determine whether the updated MDPS ECU reflash applies to a vehicle you are working on, or whether it has already been performed, verify ROM ID using the tables in this TSB.
PITSTOP: BODY CONTROL MODULE (BCM) PART NUMBER CHANGE - This Pitstop provides information regarding a change made to the...
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software logic of the service part replacement Body Control Module (BCM) for the 2017MY Sorento (UMa). If the BCM is replaced with a normal service part, the horn answerback feature may not be available for selection within the settings menu of the instrument cluster. If the customer prefers the vehicle retains this feature, install the appropriate part below.
PITSTOP: BODY CONTROL MODULE (BCM) PART NUMBER CHANGE - This Pitstop provides information regarding a part number change...
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for the 2017MY Sorento (UMa) vehicle?s Body Control Module (BCM) to ensure the horn feedback function is retained after replacement of the BCM. Refer to the table below for the after-service part numbers.
PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor.
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The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS.
SERVICE ACTION: VOLTAGE REGULATOR PERFORMANCE ENHANCEMENT (SA278) - This bulletin has been revised to include additional information.
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This bulletin provides the procedure to increase the torque on the voltage regulator screws on some 2017MY Sorento (UMa), produced from October 3, 2016 to January 24, 2017, and 2017MY Optima (JFa) vehicles, produced from October 3, 2016 to January 26, 2017, which may experience low battery voltage or a no-start condition.
SERVICE ACTION: TPMS SENSOR REPLACEMENT (SA279) - This bulletin provides information regarding Tire Pressure Monitoring...
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System (TPMS) sensors on some 2016-2017MY Sorento (UMa) vehicles, produced from February 2, 2016 to November 3, 2016, which may exhibit a TPMS malfunction light illuminated. This concern is caused by the TPMS sensor status set to ?SHIP MODE? instead of ?PARK MODE? or ?DRIVE MODE?. Follow the procedure outlined in this bulletin to inspect and if necessary, replace the TPMS sensor. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
SERVICE ACTION: VOLTAGE REGULATOR PERFORMANCE ENHANCEMENT (SA278) - This bulletin provides the procedure to increase the...
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torque on the voltage regulator screws on some 2017MY Sorento (UMa), produced from October 3, 2016 to January 24, 2017, and 2017MY Optima (JFa) vehicles, produced from October 3, 2016 to January 26, 2017, which may experience low battery voltage or a no-start condition. Follow the procedure outlined in this bulletin to increase the two (2) screws? torque on the voltage regulator. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
SERVICE ACTION: HYDRAULIC ELECTRONIC CONTROL UNIT LOGIC IMPROVEMENT (SA269) - This bulletin provides the procedure to...
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improve the logic of the Hydraulic Electronic Control Unit (HECU) on some Smart Cruise Control equipped 2017MY Sorento (UMa) vehicles, produced from April 5, 2016 to December 22, 2016, which may experience a deactivation of the Smart Cruise Control, followed by a malfunction indicator lamp and diagnostic trouble code (DTC) C238001 stored. To correct this concern, apply the improved logic to the HECU by using the KDS download, as described in this bulletin.
SERVICE ACTION: LANE DEPARTURE WARNING SYSTEM DTC C180508 (SA243) - This bulletin provides information related to the...
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Lane Departure Warning System (LDWS) on some 2017MY Sorento (UMa) vehicles, produced from April 5, 2016 to September 10, 2016, which may exhibit a LDWS malfunction with DTC: C180508 and/or an unsecured LDWS camera. Follow the procedure below to inspect and if necessary, reattach the LDWS camera and/or calibrate the LDWS.
PITSTOP: RECALIBRATION OF BLIND SPOT DETECTION AFTER COLLISION REPAIRS - THIS PITSTOP PROVIDES INFORMATION RELATING TO...
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SOME VEHICLES EQUIPPED WITH BLIND SPOT DETECTION (BSD), WHICH MAY EXHIBIT A CHECK BSD SYSTEM MESSAGE WITH DTCS: C270254 AND C270354: C270254: CONTROL MODULE MASTER MISSING CALIBRATION / C270354: CONTROL MODULE SLAVE MISSING CALIBRATION
SERVICE ACTION: LANE DEPARTURE WARNING SYSTEM DTC C180508 (SA243) - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE...
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LANE DEPARTURE WARNING SYSTEM (LDWS) ON SOME 2017MY SORENTO (UMA) VEHICLES, PRODUCED FROM APRIL 5, 2016 TO SEPTEMBER 10, 2016, WHICH MAY EXHIBIT A LDWS MALFUNCTION WITH DTC: C180508 AND/OR AN UNSECURED LDWS CAMERA. FOLLOW THE PROCEDURE BELOW TO INSPECT AND IF NECESSARY, REATTACH THE LDWS CAMERA AND/OR CALIBRATE THE LDWS.
Transmission
22 bulletinsPITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to...
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Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a Warning Lamp to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model.
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A flush is required ONLY when a transmission is replaced.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INHIBITOR SWITCH REPLACEMENT (SA317B/C) - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the inhibitor switch on some 2017MY Optima (JFa), Sorento (UMa), Optima Hybrid (HEV), Optima Plug-in Hybrid (PHEV), Sportage (QL), Forte (YD), and Sedona (YP), and some 2016-2017MY Optima (JF) vehicles, equipped with a front wheel drive 6-speed transmission, which may experience the concerns listed below. These concerns may be due to the inhibitor switch not allowing the correct gear position signal to be sent to various control units.
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns...
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with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INHIBITOR SWITCH REPLACEMENT (SA317B/C) - This bulletin has been revised to...
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include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the inhibitor switch on some 2017MY Optima (JFa), Sorento (UMa), Optima Hybrid (HEV), Optima Plug-in Hybrid (PHEV), Sportage (QL), Forte (YD), and Sedona (YP), and some 2016-2017MY Optima (JF) vehicles, equipped with a front wheel drive 6-speed transmission, which may experience the concerns listed below. These concerns may be due to the inhibitor switch not allowing the correct gear position signal to be sent to various control units.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INHIBITOR SWITCH REPLACEMENT (SA317B/C) - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the inhibitor switch on some 2017MY Optima (JFa), Sorento (UMa), Optima Hybrid (HEV), Optima Plug-in Hybrid (PHEV), Sportage (QL), Forte (YD), and Sedona (YP), and some 2016-2017MY Optima (JF) vehicles, equipped with a front wheel drive 6-speed transmission, which may experience the concerns listed below. These concerns may be due to the inhibitor switch not allowing the correct gear position signal to be sent to various control units.
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the...
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correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information.
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This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly.
TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.
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This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles on page 2. Refer to the shop manual on KGIS for the specific Kia model for the correct transmission fluid check/fill procedures.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INHIBITOR SWITCH REPLACEMENT (SA317B/C) - This bulletin has been revised to include additional information.
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This bulletin provides the procedure to replace the inhibitor switch on some 2017MY Optima (JFa), Sorento (UMa), Optima Hybrid (HEV), Optima Plug-in Hybrid (PHEV), Sportage (QL), Forte (YD), and Sedona (YP), and some 2016-2017MY Optima (JF) vehicles, equipped with a front wheel drive 6-speed transmission, which may experience the concerns listed in this bulletin. These concerns may be due to the inhibitor switch not allowing the correct gear position signal to be sent to various control units.
TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information.
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This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly. Follow the procedure outlined in this bulletin to replace the steering gear box yoke plug and assembly with updated parts.
TSB - SERVICE ACTION: INHIBITOR SWITCH - REPLACEMENT (SA317A) - This bulletin has been revised to include additional information.
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- This bulletin provides the procedure to replace the inhibitor switch on some 2017MY Optima (JFa), Sorento (UMa), Optima Hybrid (HEV), Optima Plug-in Hybrid (PHEV), Sportage (QL), Forte (YD), and Sedona (YP), and some 2016-2017MY Optima (JF) vehicles, equipped with a front wheel drive 6-speed transmission, which may experience the following concerns: ? Malfunction Indicator Lamp (MIL) ON with DTC P0705 - Transmission Range Sensor (TRS) Circuit Malfunction (active or history) ? CAN-related DTCs (For both Hybrids: CAN DTC C2243); ? Intermittent no crank/no start ? Erratic or harsh shifting; ? EPB and Hold lights illuminated intermittently; ? ?Key OFF? indicated after placing the selector lever into the ?P? position and depressing the Start/Stop button.Note: When this condition occurs, the ?P? position is not indicated on the instrument cluster.
TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information.
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This bulletin provides information regarding axle shaft serviceability for Kia vehicles equipped with a six-speed automatic transmission.
PITSTOP - INOPERATIVE SHIFT LOCK RELEASE AND/OR IGNITION IN ACCESSORY MODE - This pitstop provides the procedure to...
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inspect the Key Interlock Switch contact on some 2016-2018MY Sorento (UMa) vehicles experience one of the following:1. An inoperative shift lock release; 2. No crank; 3. Inoperative key release (on key-start equipped vehicles); 4. Ignition stuck in accessory mode accompanied by a ?Shift to Park? message (on smart key equipped vehicles).
TSB - SERVICE ACTION: INHIBITOR SWITCH REPLACEMENT (SA317A) - This bulletin provides the procedure to replace the...
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inhibitor switch on some 2017MY Optima (JFa), Sorento (UMa), Optima Hybrid (HEV), Optima Plug-in Hybrid (PHEV), Sportage (QL), Forte (YD), and Sedona (YP) vehicles, equipped with a front wheel drive 6-speed transmission, which may experience the concerns listed below. These concerns may be due to the inhibitor switch not allowing the correct gear position signal to be sent to various control units.
TSB - SERVICE ACTION: INHIBITOR SWITCH REPLACEMENT (SA317A) - This bulletin provides the procedure to replace the...
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inhibitor switch on some 2017MY Optima (JFa) and Sorento (UMa), produced from August 29, 2016 through June 15, 2017, and some 2017MY Optima Hybrid (HEV) and Optima Plug-in Hybrid (PHEV) vehicles, produced from June 27, 2016 through April 4, 2017, and equipped with a front wheel drive 6-speed transmission, which may experience the concerns listed below. These concerns may be due to the inhibitor switch not allowing the correct gear position signal to be sent to various control units.
SERVICE ACTION: TCU UPGRADE ? DRIVING PERFORMANCE IMPROVEMENT (SA246) - This bulletin provides information related to...
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the Transmission Control Unit (TCU) software upgrade for some 2017MY Sorento (UMa) 3.3L GDI vehicles produced from April 6, 2016 to October 20, 2016 for a logic improvement. To apply the improved logic, the TCU should be reprogrammed using the GDS/KDS download, as described in this bulletin.
SERVICE ACTION: TCU UPGRADE ? DRIVING PERFORMANCE IMPROVEMENT (SA250) - This bulletin provides information related to...
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the Transmission Control Unit (TCU) software upgrade for some 2017MY Sorento (UMa) 2.4L GDI vehicles produced from April 7, 2016 to October 22, 2016 for a logic improvement. To apply the improved logic, the TCU should be reprogrammed using the GDS/KDS download, as described in this bulletin.
SERVICE ACTION: TCU UPGRADE ? DRIVING PERFORMANCE IMPROVEMENT (SA251) - This bulletin provides information related to...
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the Transmission Control Unit (TCU) software upgrade for some 2017MY Sorento (UMa) 2.0T-GDI vehicles produced from April 7, 2016 to October 27, 2016 for a logic improvement. To apply the improved logic, the TCU should be reprogrammed using the GDS/KDS download, as described in this bulletin.
SERVICE ACTION: AUTO LOCK MODE CHANGE (SA255) - This bulletin provides the procedure to change the automatic door lock...
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setting on some 2017MY Sorento (UMa) vehicles, produced from April 7, 2016 to August 15, 2016, which may be defaulted to ?Enable on Speed?. To help align the vehicle with customer expectations, follow the procedure below to change the automatic lock settings from ?Enable on Speed? to ?Enable on Shift?.
VOLUNTARY EMISSIONS RECALL: TCU UPGRADE - LAMBDA 3.3GDI 6AT TCU ROM ID MISMATCH (SC136) - THIS BULLETIN PROVIDES...
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INFORMATION RELATED TO THE TRANSMISSION CONTROL UNIT (TCU) SOFTWARE UPGRADE FOR SIXTY (60) 2017MY SORENTO (UMA) VEHICLES PRODUCED ON MAY 10, 2016 TO ADDRESS ROM ID MISMATCH. TO APPLY THE IMPROVED LOGIC, THE TCU SHOULD BE REPROGRAMMED USING THE GDS/KDS DOWNLOAD, AS DESCRIBED IN THIS BULLETIN. FOR CONFIRMATION THAT THE LATEST REFLASH HAS BEEN APPLIED TO A VEHICLE YOU ARE WORKING ON, VERIFY ROM ID USING THE TABLES IN THIS TSB. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF SIXTY (60) AFFECTED VINS (LISTED ON PAGE 8).
Pre-Delivery & Maintenance
17 bulletinsVOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC330) - This document is the owner renotification advising that Kia...
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is conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento vehicles.
VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC330) - This document is the Question and Answer Guide containing the...
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most frequently asked questions regarding the Voluntary Service Campaign SC330.
VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC330) - This document is the owner notification advising that Kia...
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conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento vehicles, manufactured from October 27, 2014 through March 7, 2018.
VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC330) - This document is the announcement to the...
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dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento vehicles, manufactured from October 27, 2014 through March 7, 2018.
VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC330) - This document is the announcement to the dealer principals...
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advising that Kia is conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento vehicles, manufactured from October 27, 2014 through March 7, 2018.
WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently...
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asked questions regarding the warranty extension (WTY035).
WARRANTY EXTENSION: QUESTION AND ANSWER - This document is a Question and Answer Guide containing the most frequently...
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asked questions regarding the Warranty Extension (WTY031).
TECHNICAL SERVICE BULLETIN: OIL PRESSURE SWITCH (OPS) REPLACEMENT - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the replacement of the Oil Pressure Switch associated with the 'Warranty Extension Program' (WTY026) on some 2014-2018MY vehicles listed in the table below, for repairs that may be necessary to address an Oil Pressure Switch leak in the eligible vehicles listed below from 10 years/100,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the Oil Pressure Switch leaking condition at no cost to the customers during this extended warranty period. Follow the procedure outlined in this publication to replace the OPS.
TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides information on setting the "Service Interval Reminder" feature available on most 2014-2023MY Kia vehicles (refer to model list on page 2). If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance. Refer to TSB ENG241 for 2023MY~ vehicles equipped with the Oil Life Management System (OLMS) feature not included in table on page 2.
TECHNICAL SERVICE BULLETIN OIL PRESSURE SWITCH (OPS) REPLACEMENT - This bulletin provides information regarding the...
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replacement of the Oil Pressure Switch associated with the 'Warranty Extension Program' (WTY026) on some 2014-2018MY vehicles listed in the table below, for repairs that may be necessary to address an Oil Pressure Switch leak in the eligible vehicles listed below from 10 years/100,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the Oil Pressure Switch leaking condition at no cost to the customers during this extended warranty period.
WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently...
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asked questions regarding the warranty extension (WTY026).
WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and...
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Service Managers of the warranty extension program for WTY026. Kia is extending the New Vehicle Limited Warranty coverage for the repairs related to the Oil Pressure Switch leaking for eligible vehicles from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals of the warranty extension program for WTY026.
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Kia is extending the New Vehicle Limited Warranty coverage for the repairs related to the Oil Pressure Switch leaking for eligible vehicles from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TSB_BOD169_R2_CLOSED: TECHNICAL SERVICE BULLETIN CLOSED
TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin provides information on setting the "Service...
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Interval Reminder" feature available on most Kia vehicles. If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance.
PITSTOP: INSTRUMENT CLUSTER REPLACEMENT, MILEAGE SETTING WITH KDS - This publication provides the KDS service procedure...
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for mileage setting on the listed vehicles with newly replaced instrument clusters.
SERVICE ACTION: PANORAMIC SUNSHADE ROLLER GUIDE ADJUSTMENT (SA291)- This bulletin provides the procedure to adjust the...
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panoramic sunshade roller guide on some 2017MY Sorento (UMa) vehicles, produced from November 16, 2016 to February 3, 2017, which may experience a slow sunshade operation or squeak noise when the sunshade is reaching the closed position. The concern is caused by interference of the sunshade to the roller guides. Follow the procedure outlined in this bulletin to adjust the sunshade roller guide.
Fuel System
13 bulletinsSC340_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC340) - This document is the Question and Answer Guide...
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containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC340.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC340_POC: PROOF OF CORRECTION CARD
SC260_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing...
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the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC260).
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is...
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conducting a Voluntary Emissions Service Campaign to install an auxiliary evaporative canister in your vehicle to ensure the evaporative canister is not releasing excessive pollutants into the air.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing...
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the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC234).
SC234_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER
SC201_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER
SC201_QA: QUESTION AND ANSWER - This document is the Question and Answer guide containing the most frequently asked...
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questions regarding the Voluntary Emissions Service Campaign (SC201).
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: "FE" EMBLEM INSTALLATION (SA230) - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the left margin area. This bulletin provides the procedure to add an "FE" (Fuel Efficient) emblem to the existing "AWD" emblems on the front doors on specific 2017MY Sorento (UMa) vehicles, produced from April 1, 2016 to April 15, 2016.
PITSTOP: HVAC VENTILATION LOGIC OPERATION - Starting with 14MY Soul (PS) (with the exception of PSEV) and complete new...
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models such as K900 (KH), Sedona (YP), Sorento (UMa), Optima (JFa), Sportage (QL), and 17MY Forte (YD, YDm), etc., equipped with a sunroof, a ventilation logic has been applied in order to prevent exhaust gases flowing into the vehicle due to the pressure difference (inside vs outside) that is generated when driving with the sunroof open. This logic allows the system to automatically switch from RECIRCULATION to FRESH mode when the sunroof is open.
SERVICE ACTION: "FE" EMBLEM INSTALLATION (SA230) - THIS BULLETIN PROVIDES THE PROCEDURE TO ADD AN "FE" (FUEL EFFICIENT)...
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EMBLEM TO THE EXISTING "AWD" EMBLEMS ON THE FRONT DOORS ON SPECIFIC 2017 MY SORENTO (UMA) VEHICLES, PRODUCED FROM APRIL 1, 2016 TO APRIL 15, 2016.
Lighting
13 bulletinsTECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: MULTI-FUNCTION SWITCH REPAIR (SC330) - This bulletin provides...
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information to repair the multi-function switch knob on certain 2016-2018MY Sorento (UMa) vehicles manufactured from October 27, 2014 through March 7, 2018. The contact points in the multi-function switch in the subject vehicles may become worn over time, which may result in intermittent headlamp flickering.
WARRANTY EXTENSION CAMPAIGN: OWNER RENOTIFICATION (WTY031) - This document is the owner renotification advising that Kia...
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is extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016-2017 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The contact points in the multi-function switch in your vehicle may become worn, and it could result in intermittent headlamp flickering.
WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer...
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letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
TECHNICAL SERVICE BULLETIN: MULTIFUNCTION SWITCH REPAIR - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the "Multifunction Switch Warranty Extension Program" (WTY031) to repair the multifunction switch knob on 2016-2018MY Sorento (UMa) vehicles, produced at Kia Georgia from October 27, 2014 through March 7, 2018, which may exhibit an intermittent headlamp flickering. The vehicle's warranty for this issue will be extended from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The concern does not need to be duplicated in order to follow the procedure outlined in this publication to replace the multifunction switch moving block and outer cover with the new improved part.
WARRANTY EXTENSION: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is extending...
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the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016-2017 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The contact points in the multi-function switch in your vehicle may become worn, and it could result in intermittent headlamp flickering.
TECHNICAL SERVICE BULLETIN: MULTIFUNCTION SWITCH REPAIR - This bulletin provides information associated with the...
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'Multifunction Switch Warranty Extension Program' (WTY031) to repair the multifunction switch knob on 2016-2018MY Sorento (UMa) vehicles, produced at Kia Georgia from October 27, 2014 through March 7, 2018, which may exhibit an intermittent headlamp flickering. The vehicles warranty for this issue will be extended from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification advising that Kia is extending the New...
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Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016-2017 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The contact points in the multi-function switch in your vehicle may become worn, and it could result in intermittent headlamp flickering.
WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is...
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extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016-2018 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The contact points in the multi-function switch in the vehicle may become worn, and it could result in intermittent headlamp flickering.
WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and...
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Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016- 2018 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The contact points in the multi-function switch in the vehicle may become worn, and it could result in intermittent headlamp flickering.
WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer...
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letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form for 14-18 MY Sorento customers...
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which was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop provides the KDS service procedure for mileage setting on the models listed below with newly replaced instrument clusters. Certain models allow for mileage setting with the KDS, which prevents the need to send out the instrument cluster to a 3rd party for mileage adjustment (refer to PS264). After a new cluster is installed, cluster (variant) coding may also need to be conducted using the KDS. Make sure the KDS software is also updated to the latest version. Mileage setting should be performed by using the KDS only, as described in this bulletin.
WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer...
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letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
Body & Paint
9 bulletinsSC260_POC: PROOF OF CORRECTION CARD
SC234_POC: PROOF OF CORRECTION CARD
SC201_POC: PROOF OF CORRECTION CARD
PITSTOP: OUTSIDE MIRROR GLASS CONTROL INOPERATIVE - This Pitstop provides information on the repair procedure for an...
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inoperative mirror glass on the outside door mirrors for 2016-2019MY Optima (JFa) and Sorento (UMa) vehicles.
PITSTOP - RATTLE NOISE FROM REAR OF THE VEHICLE (PS551) - This Pitstop contains information regarding a rattle type...
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noise heard from the rear of the vehicle when closing a door or trunk on some 2016MY-2018MY vehicles.
TSB - SERVICE ACTION: DRIVER?S WINDOW RUN CHANNEL REPAIR (SA259) - This bulletin provides the procedure for inspecting...
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and if necessary, repairing the driver's window run channel on some Sorento (UMa) vehicles, produced from April 4, 2016 to October 14, 2016, which may experience a wind noise at the driver's window.
SERVICE ACTION: PANORAMIC SUNSHADE ROLLER GUIDE ADJUSTMENT (SA291A) - This bulletin provides the procedure to adjust the...
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panoramic sunshade roller guide on some 2017MY Sorento (UMa) vehicles, produced from November 16, 2016 to February 3, 2017, which may experience a slow sunshade operation or squeak noise when the sunshade is reaching the closed position. The concern is caused by interference of the sunshade to the roller guides. Follow the procedure outlined in this bulletin to adjust the sunshade roller guide. Sunroof assembly replacement is not required to repair this condition.
SERVICE ACTION: AUTO LOCK MODE CHANGE (SA255) - This bulletin provides the procedure to change the automatic door lock...
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setting on some 2017MY Sorento (UMa) vehicles, produced from April 7, 2016 to August 15, 2016, which may be defaulted to ?Enable on Speed?.
"SERVICE ACTION: TIGHTEN POWER TAILGATE BALL STUD (SA232) - THIS BULLETIN PROVIDES THE PROCEDURE FOR TIGHTENING THE...
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RIGHT TAILGATE SPINDLE ATTACHMENT BALL STUD, ON SELECT UMA SORENTO MODELS, PRODUCED FROM MAY 16, 2016 THROUGH MAY 26, 2016, WHICH MAY NOT HAVE BEEN TORQUED TO SPECIFICATION BY THE FACTORY, AND MAY EXHIBIT AN UNUSUAL NOISE WHEN OPERATING THE POWER TAILGATE. TO CORRECT THIS CONDITION, VERIFY AND, IF NECESSARY, TIGHTEN THE BALL STUD, AS DESCRIBED IN THIS BULLETIN. KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES, INCLUDING DEALER STOCK, PRIOR TO DELIVERY. "
Infotainment
9 bulletinsPITSTOP: ANDROID AUTO/UVO eSERVICES CONNECTIVITY ISSUES AFTER ANDROID 6.0 UPDATE - This article provides diagnostic...
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information in regards to: ANDROID AUTO will not launch when a Samsung Android phone is connected to the vehicle. UVO eServices setup fails and the head unit displays a smartphone connection error.
TSB - APPLE CARPLAY ROLLOUT AND TROUBLESHOOTING GUIDE - This bulletin provides information related to the rollout of...
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Apple CarPlay and Android Auto on vehicles equipped with Premium Navigation (AVN 4.0) or UVO eServices (UVO 3.0) systems.
PITSTOP: MFC, CONCERNS FOR DISABLED OPERATION - This Pitstop provides information regarding concerns with disabled...
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operation of Multi-Function Camera (MFC) on some Kia vehicles. When normal operation is not possible due to certain outside environment conditions (such as sunlight glare, heavy rain, sunlight, snow, fog and/or substance/debris) causing a temporary concern. This stops operation causing Warning Lamp ON and/or Pop-up Message displayed on the cluster. This is a normal operation of the ADAS and once environment conditions improve and/or substance/debris are removed, the system will clear itself and operate normally.
TECHNICAL SERVICE BULLETIN: REAR VIEW CAMERA REPLACEMENT - This bulletin provides the procedure to replace the rear view...
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camera on some 2016-2020MY Sorento (UMa) produced from SOP through July 9, 2020, due to distortion and/or blue screen caused by moisture intrusion into the camera assembly.
PITSTOP - CLOCK CONCERNS ON UVO eSERVICES (UVO 3.0) - This Pitstop contains information regarding possible concerns with...
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the clock on UVO eServices (UVO 3.0) head units installed on 2017-2018MY vehicles.
AVN 4.0 SOFTWARE UPDATE FOR ?BLUETOOTH PHONEBOOK DOWNLOADS AT EVERY VEHICLE START? - This bulletin provides the...
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procedure for updating the AVN 4.0 (Audio/Video/Navigation) software on some Sorento (UMa) vehicles that frequently display a ?Priority phone pop-up? or ?Phonebook download pop-up? at vehicle startup. Additionally, voice guidance that the phonebook is downloading is heard and the customer is unable to stop or skip the voice guidance. This concern typically happens when more than one (1) phone has been paired. Follow the procedure outlined in this bulletin to improve the AVN 4.0 logic.
ANDROID AUTO/UVO ESERVICES CONNECTIVITY ISSUES AFTER ANDROID 6.0 UPDATE - THIS ARTICLE PROIDES DIAGNOSTIC INFORMATION IN...
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REGARDS TO:ANDROID AUTO WILL NOT LAUNCH WHEN A SAMSUNG ANDROID PHONE IS CONNECTED TO THE VEHICLE. UVO ESERVICES SETUP FAILS AND THE HEAD UNIT DISPLAYS A SMARTPHONE CONNECTION ERROR.
APPLE CARPLAY ROLLOUT AND TROUBLESHOOTING GUIDE - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ROLLOUT OF APPLE...
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CARPLAY AND ANDROID AUTO ON 2017MY SORENTO (UMA) AND THE LAUNCH OF APPLE CARPLAY ON 2016MY OPTIMA (JFA) AND 2017MY SPORTAGE (QL) VEHICLES, EQUIPPED WITH PREMIUM NAVIGATION (AVN 4.0) OR UVO ESERVICES (UVO 3.0) SYSTEMS.
APPLE CARPLAY ROLLOUT AND TROUBLESHOOTING GUIDE - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ROLLOUT OF APPLE...
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CARPLAY AND ANDROID AUTO ON VEHICLES EQUIPPED WITH PREMIUM NAVIGATION (AVN 4.0) OR UVO ESERVICES (UVO 3.0) SYSTEMS.
Brakes
6 bulletinsPITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil...
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substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
TECHNICAL SERVICE BULLETIN (TSBCHA100): SERVICE ACTION: AUTONOMOUS EMERGENCY BRAKE (AEB) LOGIC IMPROVEMENT (SA400) -...
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This bulletin provides the procedure to improve the logic of the Autonomous Emergency Brake (AEB) control unit on some 2016-2017MY Optima (JFa), and 2017MY Sorento (UMa), Forte (YDm), and Sedona (YP) vehicles, which may experience unexpected AEB activation in certain circumstances.
DRIVER?S DOOR MODULE LOGIC IMPROVEMENT - This bulletin provides the procedure to improve the logic of the Driver?s Door...
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Module (DDM) on some 2017-2018MY Sorento (UMa) vehicles, produced from April 4, 2016 through August 23, 2017, which may experience the absence of the Auto Door Lock/Unlock option select in the instrument cluster.
PITSTOP - AEB VARIANT CODING - This Pitstop provides information regarding the correct ?Variant Coding? settings for the...
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Autonomous Emergency Braking (AEB) on some 2017-2018MY Sorento (UMa) vehicles.
TSB - SERVICE ACTION: FRONT BUMPER GRILL REPLACEMENT - SA244 - This bulletin provides the procedure to replace the front...
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bumper grill on some 2017MY Sorento (UMa) vehicles, produced from April 18, 2016 to September 2, 2016, which may experience an Autonomous Emergency Braking (AEB) radar blocked message. This is due to the fact that an incorrect air intake grill was installed at the manufacturer. Follow the procedure below to replace the front bumper air intake grill.Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. ?
PITSTOP: AUTONOMOUS EMERGENCY BRAKING (AEB) OPERATION - An increasing number of Kia?s latest models are now equipped...
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with Autonomous Emergency Braking (AEB). Some customers may have interest and/or questions regarding this new technology, including what type of feedback they can expect from this system. The information provided below is a brief reference. The service information found on KGIS including the Owner?s Manual will provide more detailed information.
HVAC & Climate
4 bulletinsPITSTOP: BLOCKED WINDSHIELD WASHER NOZZLES ON VEHICLES EQUIPPED WITH WASHER HEATERS - This Pitstop provides information...
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regarding blocked windshield wiper nozzles on some 2016MY~ Sorento (UMa) and 2017MY~ Sportage (QL) vehicles equipped with windshield washer heaters (A). Mixing tap water (?) and concentrated windshield washer fluid can cause corrosion of the heater element due to the mineral content of tap water.
PITSTOP: ANTI-CONDENSATION LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Some Kia vehicles starting with 2016MY...
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and all Kia vehicles, after and including 2017MY, incorporate an anti-condensation logic to prevent the interior windows from becoming excessively fogged. The HVAC control head in these vehicles monitors ambient temperature to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature (about 60F or below), the anti-condensation logic may automatically set the air intake mode to FRESH, depending on the other HVAC settings. The anti-condensation logic is also designed to ensure that air intake mode is set to FRESH, as long as all conditions are met. If the user changes the air intake to RECIRCULATION, the anti-condensation logic will take control again after 5 minutes, and change the air intake mode back to FRESH. If this results in an undesired operation, the logic may be enabled or disabled by following the procedure below.
DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB),...
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incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature or higher cabin humidity, the defogging logic may automatically switch ON the A/C, and/or set the air intake mode to Fresh Air. If the user changes these settings, the defogging logic will take control again after 3 to 5 minutes, depending on the procedure in this publication.
SERVICE ACTION: DRIVER?S SIDE HVAC TEMPERATURE OPTIMIZATION (SA274) - This bulletin provides information related to the...
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Heating Ventilation and Air Conditioning (HVAC) system on some 2017MY Sorento vehicles equipped with Dual Air Temperature Control (DATC) produced from August 1, 2016 to December 18, 2016, which may experience poor heater performance on the driver?s side due to a binding mix door. Follow the procedure below to repair and/or prevent the door from binding.
Software & Calibration
2 bulletinsRECENT KIA MEDIA REPORTS, January 25, 2019 Update - Dear Kia Retailer, At Kia, safety is a top priority and we wrote to...
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you last August and again last October to provide you with updates regarding news reports about non-collision fires in Kia vehicles and the status of Kia?s cooperative work with NHTSA.
INSTRUMENT CLUSTER REPLACEMENT, SOFWARE UPGRADE AND MILEAGE SETTING - This bulletin provides the procedure to perform a...
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software upgrade and mileage setting on 2015MY~ Sedona (YP), 2016MY~ Sorento (UMa), and 2017MY~ Forte (YD, YDm) vehicles with newly replaced instrument clusters.
Other
2 bulletinsPITSTOP - LDWS/MFC Variant Coding - This Pitstop provides information regarding the correct ?Variant Coding? settings...
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for the Multi-Function Camera (MFC) on some 2017-2018MY Sorento (UMa) vehicles.
TSB - TRA072/SA317 CLOSED.
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REFER TO TSB TRA072A/SA317A
Suspension
1 bulletinCOMBINED TSB / SERVICE ACTION: BALL JOINT REPLACEMENT (SA242) - This bulletin provides the procedure to replace both...
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left and right front lower ball joints on some 2016-2017MY Sorento (UMa) vehicles, originally sold in one of twenty-eight (28) salt belt states, produced from November 6, 2014 to December 23, 2015, which may experience an unusual noise from the front of the vehicle, over rough road surfaces. Before conducting the procedure, verify the vehicle is included in the list of affected VINs.