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2016 Kia Sorento TSBs

269 Technical Service Bulletins across 16 categories

Engine

120 bulletins
11028908

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION...

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(CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

11026980

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia...

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is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installedif requestedat no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)

11026900

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 103 / UM) - This document is the owner...

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notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for certain 2016-2020 MY Sorento vehicles equipped with 2.4L Gas Direct Injection (GDI) engines to ensure compliance with emissions regulations.

11026825

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION...

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(CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

11025894

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 101 / UM) - This document is the owner...

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notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for certain 2016-2020 MY Sorento vehicles equipped with 2.4L Gas Direct Injection (GDI) engines to ensure compliance with emissions regulations.

11025892

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT...

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(SC340) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the Electronic Control Module ECM system software for certain 2016-2022MY vehicles equipped with 2.4L Theta II engines listed in the table below. Kia has become aware that certain 2016-2022MY vehicles equipped with 2.4L Theta II engines may have engine calibrations that were not optimized for emissions standards under certain specific conditions. These calibrations may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect your health and welfare from the dangers of air pollution.

11025889

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT...

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(SC340) - This bulletin provides information to upgrade the Electronic Control Module ECM system software for certain 2016-2022MY vehicles equipped with 2.4L Theta II engines listed in the table below. Kia has become aware that certain 2016-2022MY vehicles equipped with 2.4L Theta II engines may have engine calibrations that were not optimized for emissions standards under certain specific conditions. These calibrations may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect your health and welfare from the dangers of air pollution.

11025859

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT (SC340) - This...

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bulletin has been revised to include additional information. New / revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the Electronic Control Module ECM system software for certain 2016-2022MY vehicles equipped with 2.4L Theta II engines listed in the table below. Kia has become aware that certain 2016-2022MY vehicles equipped with 2.4L Theta II engines may have engine calibrations that were not optimized for emissions standards under certain specific conditions. These calibrations may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect your health and welfare from the dangers of air pollution.

11024462

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC340) - This document is the announcement...

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to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations in certain 2017-2022 MY Sportage vehicles manufactured from December 10, 2015, through December 7, 2021, certain 2016-2020 MY Optima vehicles manufactured from August 28, 2015, through June 23, 2020, and certain 2016-2020 MY Sorento vehicles manufactured from October 27, 2014, through November 4, 2020, equipped with 2.4L Theta GDI engines.

11024445

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC340) - This document is the announcement to the dealer...

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principals advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations in certain 2017-2022 MY Sportage vehicles manufactured from December 10, 2015, through December 7, 2021, certain 2016-2020 MY Optima vehicles manufactured from August 28, 2015, through June 23, 2020, and certain 2016-2020 MY Sorento vehicles manufactured from October 27, 2014, through November 4, 2020, equipped with 2.4L Theta GDI engines.

11024184

TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY035) - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the left or right margin areas.

11017109

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the table on pages 9 and 10 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.

11014912

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.

11010124

TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY035) - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the left or right margin areas. This bulletin provides information associated with the Warranty Extension Program (WTY035) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub assembly on 2016-2017MY Sorento (UMa) vehicles equipped with 3.3L GDI Lambda II produced from October 27, 2014 through April 13, 2017. Under certain severe operating conditions and over time, the engine in the subject vehicles may develop a coolant leak from the cylinder head gasket area. If the vehicle continues to be driven in the unrepaired condition, the engine may overheat and become further damaged. The customer may experience an engine concern including, but not limited to, a coolant leak, coolant smell, and/or engine temperature indicator near the H mark on the instrument cluster. The warranty coverage for related repairs will be extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

11006551

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY035) - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY035) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub-assembly on 2016-2017MY Sorento (UMa) vehicles equipped with 3.3L GDI Lambda II produced from October 27, 2014 through April 13, 2017. Under certain severe operating conditions and over time, the engine in the subject vehicles may develop a coolant leak from the cylinder head gasket area. If the vehicle continues to be driven in the unrepaired condition, the engine may overheat and become further damaged. The customer may experience an engine concern including, but not limited to, a coolant leak, coolant smell, and/or engine temperature indicator near the H mark on the instrument cluster. The warranty coverage for related repairs will be extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

11001605

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY035) - This...

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bulletin provides information associated with the Warranty Extension Program (WTY035) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub-assembly on 2016-2017MY Sorento (UMa) vehicles equipped with 3.3L GDI Lambda II produced from October 27, 2014 through April 13, 2017. Under certain severe operating conditions and over time, the engine in the subject vehicles may develop a coolant leak from the cylinder head gasket area. If the vehicle continues to be driven in the unrepaired condition, the engine may overheat and become further damaged. The customer may experience a coolant leak, coolant smell, and/or engine temperature indicator near the H mark on the instrument cluster. The warranty coverage for repairs related to the cylinder head gasket will be extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

10252085

TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) -...

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This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1802 titled "Knock Sensor Detection System - ECU Logic Improvement"; equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

10248082

WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification advising that Kia extending the New...

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Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle's engine in 2016-2017 MY Sorento vehicles equipped with 3.3L V6 Engines from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Under certain severe operating conditions and over time, the engine in the vehicle may develop a coolant leak from the cylinder head gasket area. If the vehicle continues to be driven in the unrepaired condition, the engine may overheat and become further damaged.

10248080

WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and...

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Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle's engine in 2016-2017 MY Sorento vehicles equipped with 3.3L V6 Engines from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Under certain severe operating conditions and over time, the engine in the vehicle may develop a coolant leak from the cylinder head gasket area. If the vehicle continues to be driven in the unrepaired condition, the engine may overheat and become further damaged.

10248079

WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is...

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extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle' engine in 2016-2017 MY Sorento vehicles equipped with 3.3L V6 Engines from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Under certain severe operating conditions and over time, the engine in the vehicle may develop a coolant leak from the cylinder head gasket area. If the vehicle continues to be driven in the unrepaired condition, the engine may overheat and become further damaged.

10235099

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA 2.0L T-GDI ECU LOGIC IMPROVEMENT (SC260) - This bulletin provides the...

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procedure to update the emissions-related software logic of the Electronic Control Module (ECM) with an improved version on certain 2016-2018MY Sorento vehicles equipped with Theta 2.0L T-GDI ULEV engines, produced from October 29, 2014 through November 29, 2017. To ensure compliance with emissions regulations, apply the improved logic to the 'Emissions' system using the KDS ECU Upgrade function as described in this bulletin.

10234611

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is...

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conducting a Voluntary Emissions Service Campaign on certain 2016-2018 MY Kia Sorento vehicles equipped with 2.0L Turbo GDI engines manufactured from October 29, 2014 to November 29, 2017 to improve the emission logic in the Electronic Control Module ('ECM') to ensure compliance with emissions regulations. This condition may cause the vehicle to release air pollutants that exceed Federal and California standards.

10234610

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the...

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dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign on certain 2016-2018 MY Kia Sorento vehicles equipped with 2.0L Turbo GDI engines manufactured from October 29, 2014 to November 29, 2017 to improve the emission logic in the Electronic Control Module ('ECM') to ensure compliance with emissions regulations. This condition may cause the vehicle to release air pollutants that exceed Federal and California standards.

10234609

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals...

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that Kia is conducting a Voluntary Emissions Service Campaign on certain 2016-2018 MY Kia Sorento vehicles equipped with 2.0L Turbo GDI engines manufactured from October 29, 2014 to November 29, 2017 to improve the emission logic in the Electronic Control Module ("'ECM') to ensure compliance with emissions regulations. This condition may cause the vehicle to release air pollutants that exceed Federal and California standards.

10219692

TECHNICAL SERVICE BULLETIN: BEARING CLEARANCE TESTER (BCT) PROCEDURES - This bulletin provides information regarding...

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test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.

10216504

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: 2.4L GDI AUXILIARY CANISTER KIT INSTALLATION (SC234) - This bulletin provides the...

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procedure for the installation of an add-on auxiliary canister on some 2016-2018MY Sorento (UMa) vehicles equipped with the 2.4L GDI engine, produced from November 4, 2014 through March 7, 2018. This is to improve the evaporative system and ensure compliance with Federal and California emission regulation standards.

10216499

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the...

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dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2016-2018 MY Kia Sorento vehicles equipped with the 2.4-liter GDI engine and manufactured from November 4, 2014 through March 7, 2018.

10216498

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer...

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principals that Kia is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2016-2018 MY Kia Sorento vehicles equipped with the 2.4-liter GDI engine and manufactured from November 4, 2014 through March 7, 2018.

10214886

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: 2.0L T-GDI AUXILIARY CANISTER KIT INSTALLATION (SC201) - This bulletin has been...

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revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure for the installation of an add-on auxiliary canister on some 2016-2018MY Sorento (UMa) vehicles equipped with the 2.0L T-GDI engine, produced from October 29, 2014 through November 29, 2017. This is to improve evaporative system and ensure compliance with Federal and California emission regulation standards.

10210431

PITSTOP: INJECTOR HARNESS ROUTING FOR PI1802Y/Z AND PI1803Y/Z ENGINE REPLACEMENTS - This bulletin provides information...

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to address a no-start or hard start with poor running condition after engine replacement under PI1802Y/Z or PI1803Y/Z. Some replacement long blocks may come with pre-installed fuel rail, injectors, and injector wiring harness. If the condition is present, it is possible that the injector harness was not installed correctly. The connections may be swapped from cylinder No. 1 and cylinder No. 4, and from cylinder No. 2 and cylinder No. 3.

10210270

WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification that Kia is extending the New Vehicle...

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Limited Warranty coverage for repairs that may be necessary to address an Oil Pressure Switch leak in 2014-2018 MY Sorento vehicles equipped with 3.3L GDI Engine from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

10209439

TECHNICAL SERVICE BULLETIN: MDPS WARNING LAMP DIAGNOSTIC INSPECTION & SINGLE PARTS REPLACEMENT - This bulletin provides...

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information regarding the diagnosis of Motor Driven Power Steering (MDPS), also known as Electronic Power Steering (EPS), and parts replacement associated with the Warranty Extension Program (WTY023) on 2016-2017MY Optima (JF/JFa), 2017MY Optima HEV/PHEV (JF P/HEV), 2016-2017MY Sorento (UMa) vehicles produced in the ranges listed below. The affected vehicles may exhibit the MDPS (also known as EPS) warning lamp ON. The warranty coverage for repairs related to the MDPS unit due to illumination of the MDPS warning lamp has been extended to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

10209438

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.

10206891

WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the notification to owners of the warranty extension program for WTY023.

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Kia is extending the New Vehicle Limited Warranty coverage for repairs related to the Motor Driven Power Steering (MDPS) unit, also known as Electronic Power Steering (EPS) unit, due to illumination of the EPS warning light for all 2016-2017 MY Sorento vehicles from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first,starting from the date the vehicle was first put into service.

10206886

WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently...

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asked questions regarding the warranty extension (WTY023). Kia America, Inc., is extending the New Vehicle Limited Warranty coverage for the Motor Driven Power Steering (MDPS) unit, also known as Electronic Power Steering (EPS) unit, from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

10206885

WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and...

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Service Managers of the warranty extension program for WTY023. Kia America, Inc., is extending the New Vehicle Limited Warranty coverage for the Motor Driven Power Steering (MDPS) unit, also known as Electronic Power Steering (EPS) unit, from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

10206884

WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals of the warranty extension program for WTY023.

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Kia America, Inc., is extending the New Vehicle Limited Warranty coverage for the Motor Driven Power Steering (MDPS) unit, also known as Electronic Power Steering (EPS) unit, from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

10206646

WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and...

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Service Managers of the warranty extension program for WTY023. Kia America, Inc., is extending the New Vehicle Limited Warranty coverage for the Motor Driven Power Steering (MDPS) unit, also known as Electronic Power Steering (EPS) unit, from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The power steering uses a motor to assist in steering the vehicle. If the engine is off or if the power steering system becomes inoperative, the vehicle may be steered, but it will require increased steering effort by the driver. This warranty extension is to address specific concerns with the functionality of the MDPS unit.

10206645

WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals of the warranty extension program for WTY023.

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Kia America, Inc., is extending the New Vehicle Limited Warranty coverage for the Motor Driven Power Steering (MDPS) unit, also known as Electronic Power Steering (EPS) unit, from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The power steering uses a motor to assist in steering the vehicle. If the engine is off or if the power steering system becomes inoperative, the vehicle may be steered, but it will require increased steering effort by the driver. This warranty extension is to address specific concerns with the functionality of the MDPS unit.

10206642

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.

10205865

PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised...

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to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1802 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

10205426

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.

10203695

This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST).

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The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.

10203658

PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised...

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to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1802 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

10202226

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.

10201529

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.

10201158

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.

10200422

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF THE DUAL PINION MOTOR DRIVER POWER STEERING SYSTEM - This bulletin...

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provides information regarding the availability of partial repair (depending on faulty components) of the Dual Pinion Motor Driven Power Steering (DP-MDPS) system on some 2016-2021MY~ Kia vehicles (refer to the table below) in order to enhance customer satisfaction by promoting a cost-effective repair/replacement of a faulty related part, instead of replacement of the complete DP-MDPS assembly.

10195286

TECHNICAL SERVICE BULLETIN: 2.0L T-GDI AUXILIARY CANISTER KIT INSTALLATION (SC201) - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure for the installation of an add-on auxiliary canister on some 2016-2018MY Sorento (UMa) vehicles equipped with the 2.0L T-GDI engine, produced from October 29, 2014 through November 29, 2017. This is to improve evaporative system and ensure compliance with Federal and California emission regulation standards.

10191023

TECHNICAL SERVICE BULLETIN: 2.0L T-GDI AUXILIARY CANISTER KIT INSTALLATION (SC201) - This bulletin provides the...

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procedure for the installation of an add-on auxiliary canister on some 2016-2018MY Sorento (UMa) vehicles equipped with the 2.0L T-GDI engine, produced from October 29, 2014 through November 29, 2017. This is to improve evaporative system and ensure compliance with Federal and California emission regulation standards.

10191019

SC201_OWNR: OWNER NOTIFICATION - This document is the notification to customers that Kia Motors America, Inc.

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is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2016-2018 MY Kia Sorento vehicles equipped with the 2.0-liter Turbo-GDI engine and manufactured from October 29, 2014 through November 29, 2017.

10191018

SC201_DPSM: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service...

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Managers that Kia Motors America, Inc. is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2016-2018 MY Kia Sorento vehicles equipped with the 2.0-liter Turbo-GDI engine and manufactured from October 29, 2014 through November 29, 2017.

10191017

SC201_DP: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia Motors America, Inc.

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is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2016-2018 MY Kia Sorento vehicles equipped with the 2.0-liter Turbo-GDI engine and manufactured from October 29, 2014 through November 29, 2017.

10189545

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

10189272

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.

10186041

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.

10183436

TSB - VCM LOGIC IMPROVEMENT - DTC P200A00 (SA 220) - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the ECM software upgrade and inspection of the VCM motor of some 2016MY Sorento (UMa) vehicles, produced from November 17, 2014 through December 21, 2015, which may experience a malfunction indicator lamp (MIL) illuminated with the Electronic Control Module (ECM) system-related DTC; P200A00.

10183333

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

10183332

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

10183312

PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been...

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revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled Knock Sensor Detection System - ECU Logic Improvement equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

10179250

PRODUCT IMPROVEMENT - TSB_PI1802_R2 - Knock Sensor Detection System - ECU Logic Improvement - This bulletin has been...

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revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.

10177731

PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z_Rev3) - This bulletin has been...

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revised to include additional information. - This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement".

10177730

PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z_Rev2) - This bulletin has been...

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revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement".

10176911

PRODUCT IMPROVEMENT CAMPAIGN : KNOCK SENSOR DETECTION SYSTEM (KSDS) LOGIC IMPROVEMENT (PI1802_R11) - This bulletin has...

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been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.

10176068

PITSTOP: UPDATED SPARK PLUG FOR 2.0T THETA-II - This bulletin has been revised to include additional information.

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This Pitstop provides information regarding the updated spark plug for vehicles listed below, equipped with 2.0T Theta-II engines, which may not yet be available in the Electronic Parts Catalog (EPC). If not available, the updated spark plug must be ordered manually. This updated spark plug has been improved with the thread shoulder lengthened to enhance protection of the insulator from combustion heat.

10174518

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - CLOSED...

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- SUPERSEDED BY PI1802YZ/1803YZ.

10174429

PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised...

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to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

10174388

PRODUCT IMPROVEMENT CAMPAIGN: TSB_R7 - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - CLOSED - SUPERSEDED...

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BY PI1802Y/Z.

10173256

PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been...

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revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled Knock Sensor Detection System - ECU Logic Improvement. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

10173255

PRODUCT IMPROVEMENT CAMPAIGN: TSB - REV 10 - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This...

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bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.

10172149

TSB - PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) Rev.9 - This...

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bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.

10170766

PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin has been revised...

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to include additional information.This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC), P1326.

10168948

TECHNICAL SERVICE BULLETIN PI1802W/X (Rev 6) - PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS - This...

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bulletin has been revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled '"Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.

10168851

TECHNICAL SERVICE BULLETIN - PARTIAL REPAIR OF 4WD COUPLING - This bulletin provides the procedure information regarding...

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the partial repair of the Four Wheel Drive (4WD) Coupling Assembly, Pressure Sensor, Actuator Motor or 4WD harness on some 2011-2020 Sportage (SL, QL) and 2013-2020MY Sorento (XMa, UMa) 4WD vehicles for a concern regarding: Oil leakage from the 4WD coupling assembly 4WD Malfunction and MIL lamp ON with DTCs Abnormal noise or vibration while driving

10168850

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been...

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revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. Follow the MDPS Flowchart (page 2) along with the MDPS DTC Table (page 3) procedure outlined in this bulletin before replacing the C-MDPS Motor, ECU or Steering Column Housing.

10168840

TSB - Product Improvement Campaign: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin has...

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been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.

10167301

TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin...

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has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

10165611

PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin provides...

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information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage. The KSDS detects vibrations indicating the onset of excessive connecting rod bearing wear. It is designed to alert the driver at an early stage of bearing wear before the occurrence of severe engine damage, including engine failure. If vibrations caused by bearing wear start to occur, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Limp Home Mode. This will reduce further damage to the engine and ensure that the vehicle occupants are not exposed to the risk of a more severe engine failure. At that time, Diagnostic Trouble Code (DTC) P1326, specific to the KSDS, will be recorded in the ECU. The vehicle can continue to be operated for a limited time in Limp Home Mode, but it will accelerate slowly and have a reduced maximum speed. Also, engine RPMs will be limited to approximately 1800-2000 RPM.

10162056

PI1802_OWNR2_SOR: Kia Motors America, Inc.

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is conducting an important Product Improvement Campaign to perform a software update on 2015 MY Sorento vehicles equipped with 2.4L GDI engines and all 2016-2018 MY Sorento vehicles equipped with 2.4L Gasoline Direct Injection ("GDI") and 2.0L Turbocharged GDI ("T-GDI") engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (ECU).

10162044

REPLACEMENT OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.

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This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on the Kia models listed on the chart below with a column mounted C-MDPS unit.

10159249

SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - This bulletin provides information...

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related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with Diagnostic Trouble Code ("DTC") P1326. Using the procedures published in TSB PI1802W/X and PI1803W/X, the subject vehicles were diagnosed and determined to require an engine replacement and are currently being held at dealers pending repair. As a result of additional field data collection and analysis, the initial diagnosis method has been updated to improve test result accuracy. Prior to performing an engine replacement on any of the VINs affected by this Service Action, the engine condition needs to be re-assessed utilizing an updated/expanded diagnostic process.

10159248

SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - This bulletin provides information...

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related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with Diagnostic Trouble Code ("DTC") P1326. Using the procedures published in TSB PI1802W/X and PI1803W/X, the subject vehicles were diagnosed and determined to require an engine replacement and are currently being held at dealers pending repair. As a result of additional field data collection and analysis, the initial diagnosis method has been updated to improve test result accuracy. Prior to performing an engine replacement on any of the VINs affected by this Service Action, the engine condition needs to be re-assessed utilizing an updated/expanded diagnostic process.

10159231

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin provides information related to the Technical...

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Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.

10159230

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin provides information related to the Technical...

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Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.

10154694

VEHICLE PRODUCT IMPROVEMENT: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X)- This bulletin has been revised...

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to include additional information This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326..

10152919

PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin has been revised...

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to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 5, 12/20/2018) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.

10152918

PRODUCT IMPROVEMENT CAMPAIGN:KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin has been...

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revised to include additional information.This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.

10152915

SPECIAL SERVICE INFORMATION & SPECIFICATIONS FOR GDI HIGH PRESSURE FUEL SYSTEM - This bulletin has been revised to include additional information.

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This bulletin provides information relating to all Kia vehicles equipped with Gasoline Direct Injection (GDI) engines. In these engines highly pressurized gasoline is injected via a common fuel rail and injectors that deliver fuel directly into the combustion chamber of each cylinder. In comparison, in a conventional Multi-Point Fuel Injection (MPI) engine, the gasoline is injected into the intake port of each cylinder at a relatively low pressure. Due to high fuel pressure in a GDI system, servicing the GDI system requires special attention and handling procedures. This bulletin provides special service information and specifications for the GDI fuel system components.

10152913

REPLACEMENT OF C-MDPS MOTOR AND/OR ECU - This bulletin has been revised to include additional information.

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This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor and/or Electronic Control Unit (ECU) on the listed Kia models with a column mounted C-MDPS unit.

10152906

Dear Kia Sorento Owner: Kia Motors America, Inc.

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is conducting an important Product Improvement Campaign to perform a software update on all 2016-2018 MY Sorento vehicles equipped with 2.4L Gasoline Direct Injection (?GDI?) and 2.0L Turbocharged GDI (?T-GDI?) engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (ECU).

10152904

PRODUCT IMPROVEMENT CAMPAIGN - This bulletin has been revised to include additional information.

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This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.

10152903

PRODUCT IMPROVEMENT CAMPAIGN - This TSB has been revised to include additional information.

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This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage

10152902

VEHICLE PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin...

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has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage

10151902

REPLACEMENT OF C-MDPS MOTOR AND/OR ECU - This bulletin provides information regarding the partial repair of the Motor...

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Driven Power Steering (MDPS) Motor and/or Electronic Control Unit (ECU) on the listed Kia models with a column mounted C-MDPS unit. Follow the procedure outlined in this bulletin.

10143474

Q & A - This document is the Q & A for the new Product Improvement Campaign to provide information regarding a software...

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update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.

10143472

DEALER SERVICE MANAGER NOTICE - This notice advised the dealer service manager of the new Product Improvement Campaign...

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to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.

10143471

DEALER PRINCIPAL NOTICE - This notice advised the dealer principal of the new Product Improvement Campaign to perform a...

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software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.

10133180

TSB - SERVICE ACTION: E-CVVT COVER INSPECTION AND MOTOR PLUG REPLACEMENT (SA305) - This bulletin has been revised to include additional information.

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This bulletin provides information regarding the inspection and/or replacement of the E-CVVT cover or O-ring and replacement of the motor plug on some 2016-2017MY Optima (JF, JFa), 2016-2017MY Sorento (UMa), and 2017MY Sportage (QL) vehicles, equipped with 2.4L GDI or 2.0T-GDI, which may exhibit a malfunction indicator light (MIL) ON with DTC P001000 and/or oil leakage in the E-CVVT motor plug of applicable vehicles.

10133172

PITSTOP - EPS RECOGNTION / SAS CALIBRATION OF C-MDPS STEERING COLUMN ASSEMBLY - This Pitstop provides information...

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regarding the Electronic Power Steering (EPS), Steering Angle Sensor (SAS) calibration and EPS type recognition after replacement of the Column-Mounted, Motor Driven Power Steering (C-MDPS) assembly on 2016-2018MY Sorento (UMa) vehicles.

10133170

PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be...

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considered serviceable, and should be thoroughly cleaned and transferred to the new engine.

10130103

TSB - SERVICE ACTION: E-CVVT COVER INSPECTION AND MOTOR PLUG REPLACEMENT (SA305) - This bulletin has been revised to include additional information.

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This bulletin provides information regarding the inspection and/or replacement of the E-CVVT cover or O-ring and replacement of the motor plug on some 2016-2017MY Optima (JF, JFa), 2016-2017MY Sorento (UMa), and 2017MY Sportage (QL) vehicles, equipped with 2.4L GDI or 2.0T-GDI, which may exhibit a malfunction indicator light (MIL) ON with DTC P001000 and/or oil leakage in the E-CVVT motor plug of applicable vehicles.

10123329

TSB - SERVICE ACTION: AIR INTAKE HOSE REPLACEMENT & ECU UPGRADE (SA303) - This bulletin provides the procedure to...

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replace the air intake hose and/or improve the logic of the Electronic Control Unit (ECU) on some 2016-2017MY Optima (JFa), produced from September 4, 2015 through April 14, 2017, and some 2016-2017MY Sorento (UMa) vehicles, produced from November 19, 2014 through May 1, 2017, equipped with a 2.0T engine, which may exhibit an impaired air intake hose.

10119124

TSB - SERVICE ACTION: E-CVVT COVER INSPECTION AND MOTOR PLUG REPLACEMENT (SA305) - REVISED - This bulletin provides...

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information regarding the inspection and/or replacement of the E-CVVT cover or O-ring and replacement of the motor plug on some 2016-2017MY Optima (JF, JFa), 2016-2017MY Sorento (UMa), and 2017MY Sportage (QL) vehicles, equipped with 2.4L GDI or 2.0T-GDI, which may exhibit a malfunction indicator light (MIL) ON with DTC P001000 and/or oil leakage in the E-CVVT motor plug of applicable vehicles.

10119121

TSB - DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC16) - REVISED - This bulletin provides information...

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related to extracting ?in use performance tracking? emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California.

10119120

TSB - E-CVVT COVER AND MOTOR PLUG REPLACEMENT - REVISED - This bulletin provides information about the replacement of...

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the E-CVVT cover and motor plug on some 2016MY Optima (JFa), produced from August 29, 2015 to June 14, 2016, and 2016-2017MY Sorento (UMa) vehicles, produced from October 27, 2014 to June 14, 2016, which may exhibit a MIL ON with DTC P001000 and/or oil leakage in the E-CVVT motor plug of applicable vehicle models equipped with 2.4L GDI or 2.0 T-GDI engines.

10109850

E-CVVT COVER AND MOTOR PLUG REPLACEMENT - This bulletin provides information about the replacement of the E-CVVT cover...

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and motor plug on some 2016MY Optima (JF/JFa), produced from August 29, 2015 to June 14, 2016, 2017MY Sportage (QL) vehicles, produced from December 10, 2015 to June 15, 2016, and 2016-2017MY Sorento (UMa), produced from October 27, 2014 to June 14, 2016, which may exhibit a MIL ON with DTC P001000 and/or oil leakage in the E-CVVT motor plug of applicable vehicle models equipped with 2.4L GDI or 2.0 T-GDI engines.

10109775

DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC16) - This bulletin provides information related to...

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extracting ?in use performance tracking? emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, GDS/KDS screenshots will allow the capture of relevant parameters.

10109773

VCM LOGIC IMPROVEMENT - DTC P200A00 (SA240A) - This bulletin provides information related to the ECM software upgrade...

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and inspection of the VCM motor (Actuation Test) of some 2016MY Optima (JFa) vehicles, produced from August 28, 2015 through February 15, 2016, and some 2016MY Sorento (UMa) vehicles, produced from November 17, 2014 through February 3, 2016, which may experience a malfunction indicator lamp (MIL) illuminated with the Electronic Control Module (ECM) system-related DTC: P200A00.

10092084

TECHNOLOGY HIGHLIGHTS - IN AN EFFORT TO BETTER EDUCATE AND FAMILIARIZE CUSTOMERS IN REGARDS TO SOME OF THE FEATURES IN...

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THEIR 2016MY SORENTO (UMA) VEHICLE, KIA MOTORS AMERICA WOULD LIKE ALL DEALERSHIP SERVICE PERSONNEL TO BECOME FAMILIAR WITH CERTAIN VEHICLE FEATURES, AS OUTLINED BELOW, TO HELP MAXIMIZE OWNER SATISFACTION.

10090945

PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR...

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SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. THIS IS DUE TO THE FACT THAT IT MAY BE IMPOSSIBLE TO REMOVE ALL METAL CONTAMINANTS FROM THE RECEIVER/DRYER DURING THE A/C FLUSHING PROCEDURE. REFER TO THE INCLUDED TABLE FOR DETAILED INFORMATION ON COMPONENT REPLACEMENT BY MODEL. IF YOU SUSPECT A PLUGGED EXPANSION VALVE, THE INLET SCREENS CAN BE CLEANED. IF THE VALVE IS NOT EQUIPPED WITH AN INLET SCREEN AND IS RESTRICTED, THE EXPANSION VALVE MAY ALSO NEED TO BE REPLACED.

10090818

E-CVVT COVER AND MOTOR PLUG REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION ABOUT THE REPLACEMENT OF THE E-CVVT COVER...

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AND MOTOR PLUG ON SOME 2016MY SORENTO (UMA), PRODUCED FROM OCTOBER 27, 2014 TO JUNE 14, 2016, 2016MY OPTIMA (JF/JFA), PRODUCED FROM AUGUST 29, 2015 TO JUNE 14, 2016, AND 2017MY SPORTAGE (QL) VEHICLES, PRODUCED FROM DECEMBER 10, 2015 TO JUNE 15, 2016, WHICH MAY EXHIBIT A MIL ON WITH DTC P001000 AND/OR OIL LEAKAGE IN THE E-CVVT MOTOR PLUG OF APPLICABLE VEHICLE MODELS EQUIPPED WITH 2.4L GDI OR 2.0 T-GDI ENGINES. FOLLOW THE PROCEDURE OUTLINED IN THIS BULLETIN TO REPLACE THE E-CVVT COVER AND MOTOR PLUG TO CORRECT THE CONCERN.

10089996

OWNER LETTER: DEAR KIA SORENTO OWNER, KIA MOTORS AMERICA, INC.

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IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO REPROGRAM THE LOGIC FOR THE ADVANCED SMART CRUISE CONTROL IN CERTAIN 2016 MY SORENTO SX LIMITED (SXL) VEHICLES EQUIPPED WITH A 3.3L V6 ENGINE AND TECHNOLOGY PACKAGE.

10089994

DEALER SERVICE MANAGER MEMO: ATTENTION: ALL KIA SERVICE MANAGERS - KIA MOTORS AMERICA, INC.

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WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, TO REPROGRAM THE POWERTRAIN CONTROL MODULE (PCM) LOGIC FOR THE ADVANCED SMART CRUISE CONTROL (ASCC) IN CERTAIN 2016 MY SORENTO SX LIMITED (SXL) VEHICLES EQUIPPED WITH A 3.3L V6 ENGINE AND TECHNOLOGY PACKAGE. WHEN THE VEHICLE IS DRIVEN ON AN INCLINE OF 6% OR GREATER, THE ENGINE MAY EXPERIENCE DIFFICULTY IN MAINTAINING THE SPEED SET BY THE CRUISE CONTROL SYSTEM. THIS MAY CAUSE THE VEHICLE SPEED TO FALL BELOW THE SET SPEED WITHOUT AN ABILITY TO ACCELERATE UNTIL THE DRIVER CANCELS THE CRUISE CONTROL. THIS ISSUE DOES NOT OCCUR WHEN THE VEHICLES CRUISE CONTROL SYSTEM IS NOT ENGAGED.

10089993

DEALER PRINCIPAL MEMO: ATTENTION: ALL DEALER PRINCIPALS - KIA MOTORS AMERICA, INC.

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WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, TO UPDATE THE POWERTRAIN CONTROL MODULE (PCM) LOGIC TO IMPROVE THE FUNCTIONALITY OF THE ADVANCED SMART CRUISE CONTROL (ASCC) IN CERTAIN 2016 MY SORENTO SX LIMITED (SXL) VEHICLES EQUIPPED WITH A 3.3L V6 ENGINE AND THE TECHNOLOGY PACKAGE.

10089985

VOLUNTARY SERVICE CAMPAIGN: PCM LOGIC REPROGRAMMING (SC118) - THIS BULLETIN PROVIDES THE PROCEDURE TO REPROGRAM THE...

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POWER CONTROL MODULE (PCM) LOGIC FOR THE ADVANCED SMART CRUISE CONTROL (ASCC) IN CERTAIN 2016MY SORENTO (UMA) SX LIMITED (SXL) VEHICLES EQUIPPED WITH A 3.3L V6 ENGINE, TECHNOLOGY PACKAGE AND PRODUCED FROM OCTOBER 27, 2014 THROUGH MARCH 26, 2015. THE VEHICLES IN QUESTION MAY EXPERIENCE DIFFICULTY IN MAINTAINING THE SPEED SET BY THE CRUISE CONTROL SYSTEM WHEN DRIVEN ON AN INCLINE OF 6% OR GREATER. TO RESOLVE THIS CONCERN, KIA HAS DECIDED TO REPROGRAM THE POWERTRAIN CONTROL MODULE (PCM) LOGIC. TO INSTALL THE NEW LOGIC, THE PCM SHOULD BE REPROGRAMMED USING THE GDS DOWNLOAD, AS DESCRIBED IN THIS BULLETIN. KIA IS REQUESTING THE COMPLETION OF THIS SERVICE CAMPAIGN ON ALL AFFECTED VEHICLES, INCLUDING DEALER STOCK, PRIOR TO DELIVERY. FOR CONFIRMATION THAT THE LATEST REFLASH HAS BEEN COMPLETED ON THE VEHICLE YOU ARE WORKING ON, VERIFY ROM ID USING THE TABLES IN THIS TSB.

10089625

PITSTOP: DTC P0315 - CRANKSHAFT POSITION (CKP) SENSOR VARIATION NOT LEARNED - WHEN ENCOUNTERING A CUSTOMER COMPLAINT OF...

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ENGINE MISFIRE WITH A MALFUNCTION INDICATOR LIGHT (MIL) ON IN THE DASH, CHECK FOR THE PRESENCE OF DTC P0315 CRANKSHAFT POSITION SENSOR (CKP) VARIATION NOT LEARNED. USE THE VMI TO VIEW THE SCOPE PATTERN OF THE CRANKSHAFT POSITION SENSOR SIGNAL. VERIFY A GOOD EQUAL CRANKSHAFT SENSOR PATTERN IS PRESENT WITH NO DIPS OR VARIATION, AS SHOWN IN FIGURE A, IN THE SIGN WAVE PATTERN. IF THE PATTERN IS IDENTICAL TO FIGURE A, USE GDS/KDS TO PERFORM A CRANK SENSOR RELEARN PROCEDURE. IF THE PATTERN SHOWS A DIP OR VARIATION, AS SHOWN IN FIGURE B, REPLACE THE FLEX PLATE TO RESOLVE THE CONCERN.

10089391

SERVICE ACTION: VCM LOGIC IMPROVEMENT - DTC P200A00 (SA240) - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ECM...

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SOFTWARE UPGRADE AND INSPECTION OF THE VCM MOTOR OF SOME 2016MY OPTIMA (JFA) VEHICLES, PRODUCED FROM AUGUST 28, 2015 THROUGH FEBRUARY 15, 2016, AND SOME 2016MY SORENTO (UMA) VEHICLES, PRODUCED FROM NOVEMBER 17, 2014 THROUGH FEBRUARY 3, 2016, WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM-RELATED DTC: P200A00. TO CORRECT THIS CONDITION, THE ECM SHOULD BE REPROGRAMMED USING THE GDS/KDS DOWNLOAD, AS DESCRIBED IN THIS BULLETIN, AND, IF NECESSARY, REPLACEMENT OF THE VARIABLE CHARGE MOTION ACTUATOR (VCMA). DO NOT REPLACE THE INTAKE MANIFOLD FOR THIS CONCERN. BEFORE PERFORMING THIS PROCEDURE, VERIFY THAT THE VIN FALLS WITHIN THE PRODUCTION RANGES BY CONSULTING THE TABLE ON PAGE 8. FOR CONFIRMATION THAT THE LATEST REFLASH HAS BEEN PERFORMED TO THE VEHICLE YOU ARE WORKING ON, VERIFY ROM ID USING THE TABLES IN THIS TSB.

10089022

PRE-DELIVERY INSPECTION (PDI) AND OWNER DELIVERY FOLDER PROGRAM - ALL MODELS EXCLUDING K900 AND SOUL EV -KIA MOTORS AMERICA, INC.

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IS PLEASED TO ANNOUNCE THE LAUNCH OF AN ALL-NEW PRE-DELIVERY INSPECTION (PDI) AND OWNER DELIVERY FOLDER PROGRAM WHICH HAS BEEN REDESIGNED TO IMPROVE INITIAL VEHICLE QUALITY DURING PDI AND ALSO DURING DELIVERY TO YOUR CUSTOMER

10079920

VCM LOGIC IMPROVEMENT - DTC P200A00 (SA220) - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ECM SOFTWARE UPGRADE AND...

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INSPECTION OF THE VCM MOTOR OF SOME 2016MY SORENTO (UMA) VEHICLES, PRODUCED FROM NOVEMBER 17, 2014 THROUGH DECEMBER 21, 2015, WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM-RELATED DTC; P200A00. TO CORRECT THIS CONDITION, THE ECM SHOULD BE REPROGRAMMED USING THE GDS/KDS DOWNLOAD, AS DESCRIBED IN THIS BULLETIN, AND, IF NECESSARY, REPLACEMENT OF THE VARIABLE CHARGE MOTION ACTUATOR (VCMA). DO NOT REPLACE THE INTAKE MANIFOLD FOR THIS CONCERN. BEFORE PERFORMING THIS PROCEDURE, VERIFY THE VIN FALLS WITHIN THE PRODUCTION RANGES BY CONSULTING THE TABLE ON PAGE 8.

10058125

KIA 2016 MY SORENTO SXL: THIS BULLETIN PROVIDES THE PROCEDURE TO REPROGRAM THE POWER CONTROL MODULE (PCM)LOGIC FOR THE...

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ADVANCED SMART CRUISE CONTROL IN CERTAIN 2016 VEHICLES EQUIPPED WITH A 3.3L V6 ENGINE. *LJ

Electrical

35 bulletins
11001595

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 13, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.

10243924

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

10240563

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC...

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COMPATIBILITY (CS2310) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 7. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.

10240558

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

10240267

CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has...

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developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.

10239714

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

10239108

TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC...

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COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 6. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.

10236650

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

10236078

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

10233638

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.

10233314

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...

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bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 20132015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2023MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.

10233309

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has...

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developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.

10216508

TECHNICAL SERVICE BULLETIN: TRAILER HITCH ACCESSORY FUSE REQUIREMENT - This bulletin provides information regarding the...

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trailer hitch accessory installation on some 2016-2020MY Sorento (UMa) vehicles. Note that the Kia trailer hitch accessory kit requires the use of a 15 Amp fuse rating to be used. The manufacturer of the trailer hitch accessory specifies a fuse size based on development and design of their components including pin terminal, number of circuits, and module design. Always confirm the model of the hitch installed and use the recommended fuse rating required by the manufacturer.

10200525

PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) - This pitstop provides information regarding front radar sensor...

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alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in the Forward Collision-Avoidance Assist (FCA)/Smart Cruise Control (SCC) system.

10183431

TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of...

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USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device

10163445

ECU UPGRADE - STEERING LOGIC IMPROVEMENT - This bulletin has been revised to include additional information.

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This bulletin provides information related to the MDPS ECU software upgrade for some 2012-2014MY Optima (QF), produced from August 2, 2010 through July 27, 2014, and 2016-2018MY Sorento (UMa) vehicles, produced from October 27, 2014 through August 22, 2017, which may experience a notchy feel in the steering wheel. To correct this condition, the vehicle should be evaluated using the MDPS Effort Measurement Software detailed in the repair procedure starting on page 2 to determine whether an improved steering logic should be installed in the MDPS ECU, or if the Steering Column and Housing Assembly replacement is required.

10160615

PITSTOP: UPDATED SPARK PLUG FOR 2.0T THETA-II - This Pitstop provides information regarding the updated spark plug for...

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2017-2018MY Sportage (QL) 2.0T and 2016-2018MY Sorento (UMa) 2.0T vehicles, which may not yet be available in the Electronic Parts Catalog (EPC). If not available, the updated spark plug must be ordered manually.

10154663

ECU UPGRADE ? STEERING LOGIC IMPROVEMENT -This bulletin has been revised to include additional information.

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This bulletin provides information related to the MDPS ECU software upgrade for some 2011-2014MY Optima (QF), produced from August 2, 2010 through July 27, 2014, and 2016-2018MY Sorento (UMa) vehicles, produced from October 27, 2014 through August 22, 2017, which may experience a notchy feel in the steering wheel.

10152912

ECU UPGRADE ? STEERING LOGIC IMPROVEMENT - This bulletin has been revised to include additional information.

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This bulletin provides information related to the MDPS ECU software upgrade for some 2011-2014MY Optima (QF), produced from August 2, 2010 through July 27, 2014, and 2016-2018MY Sorento (UMa) vehicles, produced from October 27, 2014 through August 22, 2017, which may experience a notchy feel in the steering wheel.

10152895

TSB - ECU UPGRADE ? STEERING LOGIC IMPROVEMENT -This bulletin has been revised to include additional information.

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This bulletin provides information related to the MDPS ECU software upgrade for some 2011-2014MY Optima (QF), produced from August 2, 2010 through July 27, 2014, and 2016-2018MY Sorento (UMa) vehicles, produced from October 27, 2014 through August 22, 2017, which may experience a notchy feel in the steering wheel. To correct this condition, the vehicle should be evaluated using the MDPS Effort Measurement Software detailed in the repair procedure starting on page 2 to determine whether an improved steering logic should be installed in the MDPS ECU, or if an MDPS column replacement is required. To determine whether the updated MDPS ECU reflash applies to a vehicle you are working on, or whether it has already been performed, verify ROM ID using the tables in this TSB.

10116101

PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor.

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The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS.

10109882

SERVICE ACTION: TPMS SENSOR REPLACEMENT (SA279) - This bulletin provides information regarding Tire Pressure Monitoring...

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System (TPMS) sensors on some 2016-2017MY Sorento (UMa) vehicles, produced from February 2, 2016 to November 3, 2016, which may exhibit a TPMS malfunction light illuminated. This concern is caused by the TPMS sensor status set to ?SHIP MODE? instead of ?PARK MODE? or ?DRIVE MODE?. Follow the procedure outlined in this bulletin to inspect and if necessary, replace the TPMS sensor. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.

10109859

PITSTOP : BLIND SPOT DETECTION (BSD) VARIANT CODING OPTIONS - Following the replacement of a Blind Spot Detection (BSD)...

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module, select the appropriate variant code, based on the trim level of the vehicle being serviced.

10092163

PITSTOP: POWER TAIL GATE FUNCTIONALITY CONCERNS - WHEN DIAGNOSING A CONCERN RELATED TO POWER TAIL GATE (PTG)...

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FUNCTIONALITY ON 2016MY SORENTO (UMA) VEHICLES, PRODUCED PRIOR TO JANUARY 13, 2015, CLOSELY INSPECT CONNECTOR RR01 FOR EVIDENCE OF CORROSION. THIS CONNECTOR CAN BE ACCESSED BY REMOVING THE INTERIOR TAIL GATE TRIM, AS OUTLINED IN BODY > INTERIOR-EXTERIOR SECTION OF KGIS. IF CORROSION IS FOUND IN THE CONNECTOR (A), THE TAILGATE AND EXTERIOR GARNISH-SIDE HARNESS MUST BE REPLACED REFER TO EPC FOR APPLICABLE PART NUMBERS.

10092158

PITSTOP: SUN VISOR LIGHTS ARE INOPERABLE OR STAY ON - WHEN DIAGNOSING A CONCERN RELATED TO INOPERABLE, OR CONSTANTLY ON,...

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SUN VISOR COURTESY LIGHTS, CHECK THE CONDITION OF THE INTERIOR LAMP 10A FUSE. IF THE FUSE IS BLOWN, INSPECT THE HARNESS ON BOTH SUN VISORS FOR THE POSSIBILITY OF FRAYED WIRING CAUSING A SHORT TO GROUND (A) OR A SEVERED HARNESS CREATING AN OPEN CIRCUIT. IF EITHER SUN VISOR HARNESS IS VISIBLY DAMAGED, REPLACE THE AFFECTED SUN VISOR TO RESOLVE THE CONCERN. FINALLY, REPLACE THE INTERIOR LAMP FUSE, IF NEEDED, AND TEST FOR PROPER SUN VISOR COURTESY LIGHT OPERATION.

10092101

PITSTOP: INTERIOR LIGHTING KIT WILL ONLY ILLUMINATE IN RED - IN AN EFFORT TO BETTER MATCH THE FACTORY LIGHTING COLOR ON...

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2016MY SORENTO (UMA) MODELS, THE LOGIC FOR THE PORT/DEALER INSTALLED INTERIOR LIGHTING OPTION KIT (P/N C6F55 AC100) HAS BEEN CHANGED TO ILLUMINATE ONLY IN CONSTANT RED (A). ALTHOUGH THE LED LIGHTS ARE CAPABLE OF DISPLAYING MULTIPLE COLORS, THE CONTROL MODULE LOGIC WILL ONLY ALLOW FOR ILLUMINATION IN RED.

10090966

PITSTOP: RECALIBRATION OF BLIND SPOT DETECTION AFTER COLLISION REPAIRS - THIS PITSTOP PROVIDES INFORMATION RELATING TO...

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SOME VEHICLES EQUIPPED WITH BLIND SPOT DETECTION (BSD), WHICH MAY EXHIBIT A CHECK BSD SYSTEM MESSAGE WITH DTCS: C270254 AND C270354: C270254: CONTROL MODULE MASTER MISSING CALIBRATION / C270354: CONTROL MODULE SLAVE MISSING CALIBRATION

10089997

Q AND A: SC118 2016 MY SORENTO PCM LOGIC REPROGRAMMING VOLUNTARY SERVICE CAMPAIGN

10089988

PITSTOP: MICRO 2 BLADE-STYLE FUSES IN NEW VEHICLES - TECHNICIANS SHOULD BE AWARE THAT 2016MY SORENTO (UMA), 2015MY K900...

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(KH), 2015MY SOUL (PS), 2015MY SOUL EV (PS EV) AND 2015MY SEDONA (YP) VEHICLES ARE NOW EQUIPPED WITH MICRO 2 BLADE-STYLE FUSES (A) IN THE INTERIOR FUSE BOX AND THE UNDER HOOD FUSE BOX.

10089768

PITSTOP: POWER TAIL GATE FUNCTIONALITY CONCERNS - WHEN DIAGNOSING A CONCERN RELATED TO POWER TAIL GATE (PTG)...

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FUNCTIONALITY ON 2016MY SORENTO (UMA) VEHICLES, PRODUCED PRIOR TO JANUARY 13, 2015, CLOSELY INSPECT CONNECTOR RR01 FOR EVIDENCE OF CORROSION. THIS CONNECTOR CAN BE ACCESSED BY REMOVING THE INTERIOR TAIL GATE TRIM, AS OUTLINED IN BODY > INTERIOR-EXTERIOR SECTION OF KGIS. IF CORROSION IS FOUND IN THE CONNECTOR (A), THE TAILGATE AND EXTERIOR GARNISH-SIDE HARNESS MUST BE REPLACED REFER TO EPC FOR APPLICABLE PART NUMBERS.

10089766

PITSTOP: SUN VISOR LIGHTS ARE INOPERABLE OR STAY ON - WHEN DIAGNOSING A CONCERN RELATED TO INOPERABLE, OR CONSTANTLY ON,...

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SUN VISOR COURTESY LIGHTS, CHECK THE CONDITION OF THE INTERIOR LAMP 10A FUSE. IF THE FUSE IS BLOWN, INSPECT THE HARNESS ON BOTH SUN VISORS FOR THE POSSIBILITY OF FRAYED WIRING CAUSING A SHORT TO GROUND (A) OR A SEVERED HARNESS CREATING AN OPEN CIRCUIT. IF EITHER SUN VISOR HARNESS IS VISIBLY DAMAGED, REPLACE THE AFFECTED SUN VISOR TO RESOLVE THE CONCERN. FINALLY, REPLACE THE INTERIOR LAMP FUSE, IF NEEDED, AND TEST FOR PROPER SUN VISOR COURTESY LIGHT OPERATION.

10089105

PITSTOP: CENTRAL GATEWAY OVERVIEW - THE 2016MY SORENTO (UMA) IS EQUIPPED WITH A NEWLY DESIGNED CONTROLLER AREA NETWORK (CAN) COMMUNICATION SYSTEM.

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THIS NEW SYSTEM UTILIZES A CENTRAL GATEWAY WHICH IS INTEGRATED INTO THE IPM. THE REDESIGNED IPM IS NOW KNOWN AS THE INTEGRATED GATEWAY POWER CONTROL MODULE (IGPM). ONE OF THE BENEFITS OF THIS SYSTEM IS THE ABILITY TO INSPECT THE RESISTANCE OF INDIVIDUAL CAN SYSTEMS, AT A CENTRALIZED CONNECTOR.

10089041

SERVICE ACTION: SUNVISOR INSPECTION/REPLACEMENT (SA197) - THIS BULLETIN PROVIDES THE PROCEDURE TO MODIFY OR, IF...

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NECESSARY, REPLACE THE SUN VISORS ON SOME 2016MY SORENTO (UMA) VEHICLES, PRODUCED FROM JOB #1 THROUGH MARCH 12, 2015 WHICH MAY EXPERIENCE AN INOPERATIVE, OR CONSTANTLY ON VANITY LAMP. THIS CONCERN MAY BE CAUSED BY A SHORT TO GROUND CONDITION AT THE SUN VISOR PIVOT. FOLLOW THE PROCEDURE IN THIS BULLETIN TO APPLY A PREVENTIVE MODIFICATION TO THE HARNESS, OR TO REPLACE THE AFFECTED SUN VISOR. TO PREVENT AND/OR CORRECT THIS CONDITION, KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES, INCLUDING DEALER STOCK, PRIOR TO DELIVERY. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS.

10088983

KDS - AUDIO UPDATE MODULE (AUM) - THE GDS AUDIO UPDATE MODULE (AUM) WAS INTRODUCED IN FOURTH QUARTER OF 2013.

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THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA AUDIO HEAD UNITS USING A GDS, AND NOW, THE SAME FUNCTIONALITY IS AVAILABLE ON KDS. SOME TECHNICIANS MAY NOT BE AWARE OF THE BENEFITS THE AUM TOOL HAS TO OFFER. THE AUM ELIMINATES THE NEED FOR MULTIPLE USB FLASH DRIVES FOR SPECIFIC VEHICLE MODELS AND APPLICATIONS WHICH, IF MISAPPLIED, MAY RESULT IN AN IMPROPER AUDIO SYSTEM SOFTWARE UPDATE AND/OR LOCKED UP HEAD UNIT. ADDITIONALLY, FIELD REPORTS HAVE INDICATED THAT USB DRIVES FOR AUDIO UPDATES ARE EASILY LOST OR MISPLACED.

10088705

SERVICE ACTION: TMPS REPLACEMENT (SA213) - THIS BULLETIN PROVIDES THE PROCEDURE TO CHECK OR REPLACE THE TPMS SENSORS FOR...

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SOME 2016MY OPTIMA (JFA) AND 2016MY SORENTO (UMA) VEHICLES, PRODUCED FROM SEPTEMBER 28TH, 2015 THROUGH DECEMBER 7TH, 2015 WHICH MAY EXHIBIT A FALSE TPMS MALFUNCTION INDICATOR LIGHT ON THE CLUSTER, WITH DTC C131200, C131300, C131400, AND/OR C131500, EVEN WHEN THE INFLATION PRESSURE IN THE TIRE IS CORRECT. TO CORRECT AND/OR PREVENT THIS CONDITION, KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS ON PAGE 8.

Infotainment

18 bulletins
10183433

TSB - COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure for upgrading the UVO system on some 2014~2016MY Soul (PS), Sorento (XMa), Optima (TF/QF), Forte (YD) and Sportage (SL) vehicles to address "Incoming ring volume too loud" complaints when using certain smartphones (non-iPhone). Additionally, in 2014MY vehicles the upgrade will also improve Bluetooth connectivity and voice recognition.

10182529

PITSTOP: MFC, CONCERNS FOR DISABLED OPERATION - This Pitstop provides information regarding concerns with disabled...

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operation of Multi-Function Camera (MFC) on some Kia vehicles. When normal operation is not possible due to certain outside environment conditions (such as sunlight glare, heavy rain, sunlight, snow, fog and/or substance/debris) causing a temporary concern. This stops operation causing Warning Lamp ON and/or Pop-up Message displayed on the cluster. This is a normal operation of the ADAS and once environment conditions improve and/or substance/debris are removed, the system will clear itself and operate normally.

10179233

TECHNICAL SERVICE BULLETIN: REAR VIEW CAMERA REPLACEMENT - This bulletin provides the procedure to replace the rear view...

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camera on some 2016-2020MY Sorento (UMa) produced from SOP through July 9, 2020, due to distortion and/or blue screen caused by moisture intrusion into the camera assembly.

10126423

TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to...

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identify and record the head unit software level on various head unit platforms and generations.

10116821

IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange...

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(ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).

10109884

DARK BACK-UP CAMERA DISPLAY ON UVO eSERVICES (UVO 2.0) - This bulletin provides the procedure to upgrade the UVO 2.0...

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software on some 2016MY Sorento (UMa) vehicles, produced from October 27, 2014 to April 26, 2016, which may experience a ?dark? back-up camera display in situations in which there is partial shade and bright sunlight causing high contrast. This may occur when backing out of a garage or when parked under trees and is dependent upon the sun position in the sky. Follow the procedure outlined in this bulletin to improve the brightness of the back-up camera.

10109836

UVO SYSTEM UPGRADE - This bulletin provides the procedure for upgrading the UVO system on some 2014-2016MY Soul (PS),...

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Sorento (XMa)/(UMa), Optima (TF HEV), Forte (YD), Sportage (SL), 2015-2016MY Sedona (YP), and 2014-2015(MY) Optima (QF/TF) vehicles to address ?Incoming ring volume too loud? complaints when using certain smartphones (non-iPhone). Additionally, in 2014MY vehicles the upgrade will also improve Bluetooth connectivity and Voice Recognition (VR).

10109807

DARK BACK-UP CAMERA DISPLAY ON UVO eSERVICES (UVO 2.0) - This bulletin provides the procedure to upgrade the UVO 2.0...

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software on some 2016MY Sorento (UMa) vehicles, produced from October 27, 2014 to April 26, 2016, which may experience a ?dark? back-up camera display in situations in which there is partial shade and bright sunlight causing high contrast. This may occur when backing out of a garage or when parked under trees and is dependent upon the sun position in the sky. Follow the procedure outlined in this bulletin to improve the brightness of the back-up camera.

10109805

AVN 4.0 SOFTWARE UPDATE FOR ?BLUETOOTH PHONEBOOK DOWNLOADS AT EVERY VEHICLE START? - This bulletin provides the...

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procedure for updating the AVN 4.0 (Audio/Video/Navigation) software on some Sorento (UMa) vehicles that frequently display a ?Priority phone pop-up? or ?Phonebook download pop-up? at vehicle startup. Additionally, voice guidance that the phonebook is downloading is heard and the customer is unable to stop or skip the voice guidance. This concern typically happens when more than one (1) phone has been paired. Follow the procedure outlined in this bulletin to improve the AVN 4.0 logic.

10092132

NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO...

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ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.

10092104

PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE...

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COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. IF AFTER REPLACING A NAVIGATION HEAD UNIT THE ORIGINAL SD CARD DOES NOT OPERATE CORRECTLY, FOLLOW THE STEPS BELOW TO DIAGNOSE THE ISSUE:

10089986

PITSTOP: INTERMITTENT NO SOUND FROM HEAD UNIT - ON SOME 2016MY SORENTO (UMA) VEHICLES EQUIPPED WITH AVN 4.0 NAVIGATION...

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HEAD UNITS, CUSTOMERS MAY COMPLAIN OF THE AUDIO SYSTEM HAVING NO SOUND, INTERMITTENTLY. THIS CONDITION MAY BE CAUSED BY LOOSE PIN(S) ON CONNECTOR M15-A (SEE DIAGRAM). FOLLOW THE PROCEDURE OUTLINED BELOW TO RESOLVE THE CONCERN.

10089842

"PITSTOP: UVO ESERVICES W/PREMIUM NAVIGATION (AVN 4.0) FUNCTIONALITY AND REQUIRED USE OF USB CABLE - FOR CUSTOMER...

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COMPLAINTS ON AVN 4.0 (UVO ESERVICES W/PREMIUM NAVIGATION HEAD UNIT) EQUIPPED VEHICLES REGARDING THE FOLLOWING CONCERNS: H UNABLE TO ACTIVATE ESERVICES OR UNABLE TO SEND DATA FROM HEAD UNIT H MESSAGE THE CONNECTED DEVICE DOES NOT SUPPORT UVO ESERVICES FEATURES DISPLAYING ON THE HEAD UNIT SCREEN. H OR ,IN SOME CASES, AFTER RECENTLY APPLYING TSB ELE 066 TO THE 2014MY SOUL (PS) TO ADD ESERVICES FUNCTIONALITY. "

10089742

NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO...

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ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.

10089401

ANDROID AUTO/APPLE CARPLAY SOFTWARE DOWNLOAD - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING AVN 4.0 AND UVO 3.0...

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AUDIO SYSTEM SOFTWARE TO INCLUDE ANDROID AUTO AND APPLE CARPLAY SOFTWARE.

10089383

"PITSTOP: INTERMITTENT NO SOUND FROM HEAD UNIT - ON SOME 2016MY SORENTO (UMA) VEHICLES EQUIPPED WITH AVN 4.0 NAVIGATION...

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HEAD UNITS, CUSTOMERS MAY COMPLAIN OF THE AUDIO SYSTEM HAVING NO SOUND, INTERMITTENTLY. THIS CONDITION MAY BE CAUSED BY LOOSE PIN(S) ON CONNECTOR M15-A (SEE DIAGRAM) BEHIND THE HEAD UNIT AND/OR ON CONNECTOR MF-21 ON THE PASSENGER SIDE KICK PANEL. FOLLOW THE PROCEDURE OUTLINED BELOW TO RESOLVE THE CONCERN. "

10089312

COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE...

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UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA)/(UMA), OPTIMA (TF HEV), FORTE (YD), SPORTAGE (SL) 2015~2016MY SEDONA (YP), AND 2014-2015(MY) OPTIMA (QT/TF) VEHICLES TO ADDRESS INCOMING RING VOLUME TOO LOUD COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION (VR). FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.

10079901

COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE...

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UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO ADDRESS INCOMING RING VOLUME TOO LOUD COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION. FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.

Transmission

17 bulletins
11026698

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to...

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Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a Warning Lamp to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

11017172

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

11000787

This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model.

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A flush is required ONLY when a transmission is replaced.

10242913

PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns...

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with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.

10226555

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the...

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correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.

10174693

TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information.

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This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly.

10174520

TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.

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This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles on page 2. Refer to the shop manual on KGIS for the specific Kia model for the correct transmission fluid check/fill procedures.

10170773

TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information.

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This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly. Follow the procedure outlined in this bulletin to replace the steering gear box yoke plug and assembly with updated parts.

10169700

TECHNICAL SERVICE BULLETIN: DCT ACTUATOR ROD LENGTH ADJUSTMENT - This bulletin provides the procedure to adjust the Dual...

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Clutch Transmission (DCT) actuator rod lengths using the applicable SST on some 2016MY~ vehicles equipped with 6 speed DCT (D6KF1) or 7 speed DCT (D7UF1) in order to prevent unnecessary replacement of both the DCT clutch actuator and clutch set together.

10130104

TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information.

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This bulletin provides information regarding axle shaft serviceability for Kia vehicles equipped with a six-speed automatic transmission.

10130092

PITSTOP - INOPERATIVE SHIFT LOCK RELEASE AND/OR IGNITION IN ACCESSORY MODE - This pitstop provides the procedure to...

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inspect the Key Interlock Switch contact on some 2016-2018MY Sorento (UMa) vehicles experience one of the following:1. An inoperative shift lock release; 2. No crank; 3. Inoperative key release (on key-start equipped vehicles); 4. Ignition stuck in accessory mode accompanied by a ?Shift to Park? message (on smart key equipped vehicles).

10116122

COMBINATION TSB / SERVICE ACTION: SHIFT QUALITY IMPROVEMENT (SA292A) - This bulletin provides the procedure to improve...

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the logic of the Transmission Control Unit (TCU) on some 2016MY Optima (JFa) 2.0T, produced from September 11, 2015 through October 6, 2016, 2016MY Sorento (UMa) 2.0T, produced from October 23, 2014 through April 18, 2016, Sorento (UMa) 2.4L, produced from November 18, 2014 through January 19, 2016, and Sorento (UMa) 3.3L vehicles, produced from October 23, 2014 through April 18, 2016, which may experience a shift quality concern, such as a harsh downshift, upshift, and/or shift delay. To correct this concern, apply the improved logic to the TCU using the KDS download as described in this bulletin.

10116120

COMBINATION TSB / SERVICE ACTION: SHIFT QUALITY IMPROVEMENT (SA295A) - This bulletin provides the procedure to improve...

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the logic of the Electronic Control Unit (ECU) and the Transmission Control Unit (TCU) on some 2016MY Sorento (UMa) 2.4L vehicles, produced from November 3, 2014 through April 18, 2016, which may experience a shift quality concern, such as a harsh downshift, upshift, and/or shift delay. To correct this concern, apply the improved logic to the ECU and TCU using KDS download as described in this bulletin.

10109868

COMBINATION TSB / SERVICE ACTION: SHIFT QUALITY IMPROVEMENT (SA292) - This bulletin provides the procedure to improve...

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the logic of the Transmission Control Unit (TCU) on some 2016MY Optima (JFa) 2.0T, produced from August 28, 2015 through October 7, 2016, Sorento (UMa) 2.0T, produced from October 29, 2014 through December 9, 2016, and Sorento (UMa) 3.3L vehicles, produced from October 27, 2014 through December 22, 2016, which may experience a shift quality concern, such as a harsh downshift, upshift, and/or shift delay. To correct this concern, apply the improved logic to the TCU using the KDS download as described in this bulletin.

10109866

COMBINATION TSB/SERVICE ACTION: SHIFT QUAITY IMPROVEMENT (SA295) - This bulletin provides the procedure to improve the...

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logic of the Electronic Control Unit (ECU) and the Transmission Control Unit (TCU) on some 2016MY Sorento (UMa) 2.4L vehicles, produced from October 29, 2014 through December 15, 2016, which may experience a shift quality concern, such as a harsh downshift, upshift, and/or shift delay. To correct this concern, apply the improved logic to the ECU and TCU using KDS download as described in this bulletin. For confirmation that the latest reflash has been applied to a vehicle you are working on, verify the ROM ID using the table on pages 2-3 of this bulletin. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.

10089843

"PITSTOP: ADDITION OF PIANO BLACK ACCENTS ON SXL MODELS - A RUNNING PRODUCTION CHANGE HAS BEEN MADE TO THE 2016MY...

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SORENTO (UMA), SXL TRIM ONLY, TO INCLUDE PIANO BLACK ACCENTS ON THE FRONT DRIVER AND PASSENGER SEAT BACKS AND ON THE SHIFT KNOB. THIS CHANGE HAS BEEN IMPLEMENTED ON VEHICLES PRODUCED ON OR AFTER FEBRUARY 9TH, 2015. NOTE: VEHICLES PRODUCED BEFORE THIS DATE WILL NOT INCLUDE THESE CHANGES AND THESE VEHICLES SHOULD NOT BE CONSIDERED MIS-BUILDS. "

10089382

6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE...

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ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. AFTER THE ADAPTIVE VALUES ARE RESET, THE TRANSMISSION COMPUTER ADAPTIVE VALUES MUST BE RELEARNED BY DRIVING IN A PRECISE MANNER TO TEACH THE COMPUTER THE PROPER SOLENOID DUTY AND LINE PRESSURE FOR THE NEW TRANSMISSION/COMPUTER COMBINATION.

Pre-Delivery & Maintenance

16 bulletins
11023265

VOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC330) - This document is the owner renotification advising that Kia...

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is conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento vehicles.

11013248

VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC330) - This document is the Question and Answer Guide containing the...

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most frequently asked questions regarding the Voluntary Service Campaign SC330.

11013247

VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC330) - This document is the owner notification advising that Kia...

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conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento vehicles, manufactured from October 27, 2014 through March 7, 2018.

11013246

VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC330) - This document is the announcement to the...

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dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento vehicles, manufactured from October 27, 2014 through March 7, 2018.

11013245

VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC330) - This document is the announcement to the dealer principals...

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advising that Kia is conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento vehicles, manufactured from October 27, 2014 through March 7, 2018.

10248083

WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently...

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asked questions regarding the warranty extension (WTY035).

10235410

WARRANTY EXTENSION: QUESTION AND ANSWER - This document is a Question and Answer Guide containing the most frequently...

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asked questions regarding the Warranty Extension (WTY031).

10220349

TECHNICAL SERVICE BULLETIN: OIL PRESSURE SWITCH (OPS) REPLACEMENT - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the replacement of the Oil Pressure Switch associated with the 'Warranty Extension Program' (WTY026) on some 2014-2018MY vehicles listed in the table below, for repairs that may be necessary to address an Oil Pressure Switch leak in the eligible vehicles listed below from 10 years/100,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the Oil Pressure Switch leaking condition at no cost to the customers during this extended warranty period. Follow the procedure outlined in this publication to replace the OPS.

10220346

TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides information on setting the "Service Interval Reminder" feature available on most 2014-2023MY Kia vehicles (refer to model list on page 2). If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance. Refer to TSB ENG241 for 2023MY~ vehicles equipped with the Oil Life Management System (OLMS) feature not included in table on page 2.

10216912

TECHNICAL SERVICE BULLETIN OIL PRESSURE SWITCH (OPS) REPLACEMENT - This bulletin provides information regarding the...

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replacement of the Oil Pressure Switch associated with the 'Warranty Extension Program' (WTY026) on some 2014-2018MY vehicles listed in the table below, for repairs that may be necessary to address an Oil Pressure Switch leak in the eligible vehicles listed below from 10 years/100,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the Oil Pressure Switch leaking condition at no cost to the customers during this extended warranty period.

10210268

WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently...

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asked questions regarding the warranty extension (WTY026).

10210267

WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and...

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Service Managers of the warranty extension program for WTY026. Kia is extending the New Vehicle Limited Warranty coverage for the repairs related to the Oil Pressure Switch leaking for eligible vehicles from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

10210266

WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals of the warranty extension program for WTY026.

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Kia is extending the New Vehicle Limited Warranty coverage for the repairs related to the Oil Pressure Switch leaking for eligible vehicles from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

10177751

TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin provides information on setting the "Service...

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Interval Reminder" feature available on most Kia vehicles. If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance.

10174676

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TAIL GATE LATCH REPAIR (SA 234) - CLOSED

10088821

SERVICE ACTION: UVO UPGRADE - SORENTO (UMA), RIO (UB), SOUL (PS), AND SEDONA (YP) (SA209) - THIS BULLETIN PROVIDES THE...

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PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2016MY SORENTO (UMA), RIO (UB), SOUL (PS) AND SEDONA (YP) VEHICLES (SEE PRODUCTION DATES ON PAGE 6). KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES IN DEALER STOCK, PRIOR TO DELIVERY. BEFORE CONDUCTING THE PROCEDURE, VERIFY THAT THE VEHICLE IS INCLUDED IN THE LIST OF THE AFFECTED VINS.

Body & Paint

16 bulletins
10234613

SC260_POC: PROOF OF CORRECTION CARD

10216500

SC234_POC: PROOF OF CORRECTION CARD

10191020

SC201_POC: PROOF OF CORRECTION CARD

10160612

PITSTOP: OUTSIDE MIRROR GLASS CONTROL INOPERATIVE - This Pitstop provides information on the repair procedure for an...

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inoperative mirror glass on the outside door mirrors for 2016-2019MY Optima (JFa) and Sorento (UMa) vehicles.

10157047

SERVICE ACTION: DOOR LATCH REPLACEMENT (SA195) - This bulletin has been closed.

10155381

SERVICE ACTION: DOOR LATCH REPLACEMENT (SA195) - This Bulletin has been CLOSED.

10133175

PITSTOP - RATTLE NOISE FROM REAR OF THE VEHICLE (PS551) - This Pitstop contains information regarding a rattle type...

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noise heard from the rear of the vehicle when closing a door or trunk on some 2016MY-2018MY vehicles.

10116110

PANORAMIC SUNROOF SLOW TO CLOSE AND/OR ABNORMAL NOISE WHEN CLOSING - This bulletin provides the procedure to repair a...

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panoramic sunroof that exhibits a slow to close condition and/or abnormal noise when closing, on some 2016MY Sorento (UMa) vehicles produced from October 27, 2014 through January 23, 2016. Follow the procedure in this bulletin to clean, lubricate, and replace the rear tilt levers to correct the concern. Do NOT replace the sunroof assembly for this concern.

10109880

PANORAMIC SUNROOF SLOW TO CLOSE AND/OR ABNORMAL NOISE WHEN CLOSING - This bulletin provides the procedure to repair a...

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panoramic sunroof that exhibits a slow to close condition and/or abnormal noise when closing, on some 2016MY Sorento (UMa) vehicles produced from October 27, 2014 through January 23, 2016. Follow the procedure in this bulletin to clean, lubricate, and replace the rear tilt levers to correct the concern.

10109862

FRONT SEAT HEADREST REPLACEMENT - This bulletin provides the procedure to replace both front seat headrests of some...

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2016MY Sorento (UMa) vehicles, produced from November 17, 2014 through June 15, 2015, which may exhibit detachment of the plastic trim piece on either side of the headrest, as shown below. Follow the procedure outlined in this bulletin to replace both front seat headrests, even if only one headrest is affected.

10109832

SERVICE ACTION: FRONT DOOR OUTSIDE HANDLE REPLACEMENT (SA283) - This bulletin provides the procedure to replace the left...

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and right front outside door handle assemblies on some 2016MY Sorento (UMa) vehicles, produced from November 17, 2014 to January 25, 2016, which may experience a high effort / sticking feeling to open the front doors. Follow the procedure outlined in this bulletin to replace both front outside door handle assemblies. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.

10092154

PITSTOP: OIL INTRUSION INTO E-CVVT COVER - WHEN DIAGNOSING A DTC RELATED TO THE E-CVVT SYSTEM, REMOVE THE THE E-CVVT...

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COVER AND CHECK FOR POSSIBLE OIL INTRUSION (A). THE ECVVT SYSTEM UTILIZES TWO SEALS TO PREVENT INTRUSION OF OIL AND/OR DUST A SEAL ON THE COVER (A) AND A SEAL THAT IS RECESSED IN THE ECVVT. IF OIL IS FOUND INSIDE THE COVER; THE COVER, THE OIL SEAL WITHIN THE E-CVVT ASSEMBLY AND THE E-CVVT ASSEMBLY SHOULD BE REPLACED. FOLLOW THE INSTRUCTIONS LISTED IN THE SERVICE INFORMATION, AND IN THE VIDEO LINK BELOW, TO PROPERLY INSTALL THE OIL SEAL TO THE CORRECT DEPTH AND ALIGN THE COVER.

10089764

PITSTOP: OIL INTRUSION INTO E-CVVT COVER - WHEN DIAGNOSING A DTC RELATED TO THE E-CVVT SYSTEM, REMOVE THE THE E-CVVT...

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COVER AND CHECK FOR POSSIBLE OIL INTRUSION (A). THE ECVVT SYSTEM UTILIZES TWO SEALS TO PREVENT INTRUSION OF OIL AND/OR DUST A SEAL ON THE COVER (A) AND A SEAL THAT IS RECESSED IN THE ECVVT. IF OIL IS FOUND INSIDE THE COVER; THE COVER, THE OIL SEAL WITHIN THE E-CVVT ASSEMBLY AND THE E-CVVT ASSEMBLY SHOULD BE REPLACED. FOLLOW THE INSTRUCTIONS LISTED IN THE SERVICE INFORMATION, AND IN THE VIDEO LINK BELOW, TO PROPERLY INSTALL THE OIL SEAL TO THE CORRECT DEPTH AND ALIGN THE COVER.

10089590

PANORAMIC SUNROOF SLOW TO CLOSE AND/OR ABNORMAL NOISE WHEN CLOSING - THIS BULLETIN PROVIDES THE PROCEDURE TO REPAIR A...

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PANORAMIC SUNROOF THAT EXHIBITS A SLOW TO CLOSE CONDITION AND/OR ABNORMAL NOISE WHEN CLOSING, ON SOME 2016MY SORENTO (UMA) VEHICLES PRODUCED FROM OCTOBER 27, 2014 THROUGH JANUARY 23, 2016. FOLLOW THE PROCEDURE IN THIS BULLETIN TO CLEAN, LUBRICATE, AND REPLACE THE REAR TILT LEVERS TO CORRECT THE CONCERN.

10089061

SERVICE ACTION: DOOR LATCH REPLACEMENT (SA195) - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE DOOR LATCHES ON...

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CERTAIN SORENTO (UMA) VEHICLES, PRODUCED FROM MARCH 1, 2015 THROUGH JUNE 15, 2015, WHICH MAY EXHIBIT AN INOPERATIVE POWER DOOR LOCK ACTUATOR. TO PREVENT AND/OR CORRECT THIS CONDITION, REPLACE ALL FOUR (4) DOOR LATCHES WITH THE IMPROVED PARTS, AS DESCRIBED IN THIS BULLETIN. KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES, INCLUDING DEALER STOCK, PRIOR TO DELIVERY.

10089054

SERVICE ACTION: FRONT SEAT HEADREST REPAIR (SA196) - THIS BULLETIN PROVIDES THE PROCEDURE TO REPAIR OR, IF NECESSARY,...

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REPLACE THE FRONT SEAT HEADRESTS OF SOME 2016MY SORENTO (UMA) VEHICLES, PRODUCED FROM JOB #1 THROUGH JUNE 15, 2015, WHICH MAY EXHIBIT DETACHMENT OF THE PLASTIC TRIM PIECE ON EITHER SIDE OF THE HEADREST, AS SHOWN BELOW. TO CORRECT AND/OR PREVENT THIS CONDITION, KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES, INCLUDING DEALER STOCK, PRIOR TO DELIVERY.

Lighting

14 bulletins
11013360

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: MULTI-FUNCTION SWITCH REPAIR (SC330) - This bulletin provides...

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information to repair the multi-function switch knob on certain 2016-2018MY Sorento (UMa) vehicles manufactured from October 27, 2014 through March 7, 2018. The contact points in the multi-function switch in the subject vehicles may become worn over time, which may result in intermittent headlamp flickering.

11010704

WARRANTY EXTENSION CAMPAIGN: OWNER RENOTIFICATION (WTY031) - This document is the owner renotification advising that Kia...

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is extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016-2017 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The contact points in the multi-function switch in your vehicle may become worn, and it could result in intermittent headlamp flickering.

10248084

WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer...

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letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.

10248078

TECHNICAL SERVICE BULLETIN: MULTIFUNCTION SWITCH REPAIR - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the "Multifunction Switch Warranty Extension Program" (WTY031) to repair the multifunction switch knob on 2016-2018MY Sorento (UMa) vehicles, produced at Kia Georgia from October 27, 2014 through March 7, 2018, which may exhibit an intermittent headlamp flickering. The vehicle's warranty for this issue will be extended from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The concern does not need to be duplicated in order to follow the procedure outlined in this publication to replace the multifunction switch moving block and outer cover with the new improved part.

10244787

WARRANTY EXTENSION: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is extending...

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the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016-2017 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The contact points in the multi-function switch in your vehicle may become worn, and it could result in intermittent headlamp flickering.

10237138

TECHNICAL SERVICE BULLETIN: MULTIFUNCTION SWITCH REPAIR - This bulletin provides information associated with the...

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'Multifunction Switch Warranty Extension Program' (WTY031) to repair the multifunction switch knob on 2016-2018MY Sorento (UMa) vehicles, produced at Kia Georgia from October 27, 2014 through March 7, 2018, which may exhibit an intermittent headlamp flickering. The vehicles warranty for this issue will be extended from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

10237027

WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification advising that Kia is extending the New...

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Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016-2017 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The contact points in the multi-function switch in your vehicle may become worn, and it could result in intermittent headlamp flickering.

10235412

WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is...

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extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016-2018 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The contact points in the multi-function switch in the vehicle may become worn, and it could result in intermittent headlamp flickering.

10235411

WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and...

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Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016- 2018 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The contact points in the multi-function switch in the vehicle may become worn, and it could result in intermittent headlamp flickering.

10235409

WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer...

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letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.

10210273

WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form for 14-18 MY Sorento customers...

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which was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.

10206892

WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer...

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letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.

10089990

PITSTOP: - ICY ROAD WARNING INDICATOR LOGIC - THIS ARTICLE DESCRIBES THE OPERATION LOGIC FOR THE ICY ROAD WARNING INDICATOR IN THE INSTRUMENT CLUSTER.

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THE INDICATOR WILL ILLUMINATE (A) WHEN THE AMBIENT TEMPERATURE DROPS BELOW 40F (4C) TO WARN OF THE POSSIBILITY OF AN ICY ROAD. PRIOR TO ILLUMINATING, THE WARNING LIGHT WILL BLINK 10 TIMES AND A WARNING CHIME WILL SOUND 3 TIMES.

10058121

KIA 2011-2016 MY SPORTAGE : THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR ON CERTAIN ALL-WHEEL DRIVE EQUIPPED...

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SPORTAGE VEHICLES, WILL EXHIBIT AN INOPERATIVE AWD SYSTEM WITH MALFUNCTION INDICATOR LAMP. *LJ

Fuel System

12 bulletins
11024469

SC340_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER

11024468

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC340) - This document is the Question and Answer Guide...

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containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC340.

11024467

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC340_POC: PROOF OF CORRECTION CARD

10234614

SC260_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER

10234612

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing...

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the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC260).

10216503

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is...

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conducting a Voluntary Emissions Service Campaign to install an auxiliary evaporative canister in your vehicle to ensure the evaporative canister is not releasing excessive pollutants into the air.

10216502

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing...

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the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC234).

10216501

SC234_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER

10191022

SC201_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER

10191021

SC201_QA: QUESTION AND ANSWER - This document is the Question and Answer guide containing the most frequently asked...

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questions regarding the Voluntary Emissions Service Campaign (SC201).

10109781

PITSTOP: HVAC VENTILATION LOGIC OPERATION - Starting with 14MY Soul (PS) (with the exception of PSEV) and complete new...

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models such as K900 (KH), Sedona (YP), Sorento (UMa), Optima (JFa), Sportage (QL), and 17MY Forte (YD, YDm), etc., equipped with a sunroof, a ventilation logic has been applied in order to prevent exhaust gases flowing into the vehicle due to the pressure difference (inside vs outside) that is generated when driving with the sunroof open. This logic allows the system to automatically switch from RECIRCULATION to FRESH mode when the sunroof is open.

10089846

PITSTOP: AIR INTAKE MODE CHANGES WHEN OPENING SUNROOF - WHEN ADDRESSING CUSTOMER COMPLAINTS REGARDING THE AIR INTAKE...

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MODE SWITCHING FROM RECIRCULATION TO FRESH AIR MODE WITHOUT CUSTOMER INPUT; ON THE APPLICABLE VEHICLES IN THIS PITSTOP, THE HVAC LOGIC HAS BEEN MODIFIED TO SWITCH THE AIR INTAKE MODE TO FRESH AIR, AUTOMATICALLY, WHEN OPENING THE SUNROOF. THIS IS DONE TO PREVENT EXHAUST GASES FROM ENTERING THE CABIN WHEN THE SUNROOF IS OPEN. THIS CONDITION SHOULD BE CONSIDERED NORMAL OPERATION AND NOT A MALFUNCTION.

HVAC & Climate

6 bulletins
10154665

SERVICE ACTION: A/C SUCTION HOSE/PIPE INSPECTION AND/OR MODIFICATION (SA183) - THIS BULLETIN HAS BEEN CLOSED.

10154661

PITSTOP: BLOCKED WINDSHIELD WASHER NOZZLES ON VEHICLES EQUIPPED WITH WASHER HEATERS - This Pitstop provides information...

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regarding blocked windshield wiper nozzles on some 2016MY~ Sorento (UMa) and 2017MY~ Sportage (QL) vehicles equipped with windshield washer heaters (A). Mixing tap water (?) and concentrated windshield washer fluid can cause corrosion of the heater element due to the mineral content of tap water.

10109858

PITSTOP: ANTI-CONDENSATION LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Some Kia vehicles starting with 2016MY...

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and all Kia vehicles, after and including 2017MY, incorporate an anti-condensation logic to prevent the interior windows from becoming excessively fogged. The HVAC control head in these vehicles monitors ambient temperature to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature (about 60F or below), the anti-condensation logic may automatically set the air intake mode to FRESH, depending on the other HVAC settings. The anti-condensation logic is also designed to ensure that air intake mode is set to FRESH, as long as all conditions are met. If the user changes the air intake to RECIRCULATION, the anti-condensation logic will take control again after 5 minutes, and change the air intake mode back to FRESH. If this results in an undesired operation, the logic may be enabled or disabled by following the procedure below.

10109855

DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB),...

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incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature or higher cabin humidity, the defogging logic may automatically switch ON the A/C, and/or set the air intake mode to Fresh Air. If the user changes these settings, the defogging logic will take control again after 3 to 5 minutes, depending on the procedure in this publication.

10089782

SERVICE ACTION: A/C SUCTION HOSE/PIPE INSPECTION AND/OR MODIFICATION (SA183) - THIS BULLETIN PROVIDES THE PROCEDURE TO...

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INSPECT AND, IF NECESSARY, CORRECT THE ROUTING FOR THE A/C SUCTION HOSE/PIPE ON SOME 2016MY SORENTO (UMA) VEHICLES, PRODUCED FROM OCTOBER 27, 2014 THROUGH FEBRUARY 9, 2015, TO PREVENT POSSIBLE CONTACT BETWEEN THE A/C SUCTION HOSE/PIPE AND THE COMPRESSOR PULLEY. TO CORRECT AND/OR PREVENT THIS CONDITION, FOLLOW THE PROCEDURE OUTLINED IN THIS BULLETIN. KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES, INCLUDING DEALER STOCK, PRIOR TO DELIVERY. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS.

10080041

FRONT SEAT HEATER INOPERATIVE - THIS BULLETIN PROVIDES THE STEPS TO FOLLOW WHEN DIAGNOSING A CUSTOMER CONCERN OF AN...

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INOPERATIVE SEAT HEATER, FIRST, IDENTIFY THE TYPE OF SYSTEM THE VEHICLE IS EQUIPPED WITH SEAT HEATER ONLY, OR SEAT HEATER WITH VENTILATION. THEN, FOLLOW STEPS IN THE BULLETIN.

Brakes

3 bulletins
10179255

PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil...

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substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.

10109812

MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place...

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once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.

10109777

MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are...

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strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?

Software & Calibration

3 bulletins
10152908

RECENT KIA MEDIA REPORTS, January 25, 2019 Update - Dear Kia Retailer, At Kia, safety is a top priority and we wrote to...

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you last August and again last October to provide you with updates regarding news reports about non-collision fires in Kia vehicles and the status of Kia?s cooperative work with NHTSA.

10109826

INSTRUMENT CLUSTER REPLACEMENT, SOFWARE UPGRADE AND MILEAGE SETTING - This bulletin provides the procedure to perform a...

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software upgrade and mileage setting on 2015MY~ Sedona (YP), 2016MY~ Sorento (UMa), and 2017MY~ Forte (YD, YDm) vehicles with newly replaced instrument clusters.

10089304

SERVICE ACTION: TAIL GATE LATCH REPAIR (SA234) - THIS BULLETIN PROVIDES THE PROCEDURE FOR INSTALLING UPDATED COMPONENTS...

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WITHIN THE REAR LATCH, ON SOME MANUAL TAIL GATE-EQUIPPED 2016MY SORENTO (UMA) VEHICLES, PRODUCED FROM NOVEMBER 17, 2014 TO NOVEMBER 30, 2015 THAT MAY EXHIBIT A CONCERN OF NOT OPENING FROM THE OUTSIDE. KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES.

Other

3 bulletins
10130096

PITSTOP - LDWS VARIANT CODING - This Pitstop provides information regarding the correct ?Variant Coding? settings for...

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the Lane Departure Warning System (LDWS) unit (A) on some 2016MY Sorento (UMa) vehicles.

10089924

PITSTOP: FRONT LICENSE PLATE HOLDER IDENTIFICATION - THIS PITSTOP PROVIDES INFORMATION RELATED TO PART NUMBER AND...

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FITMENT IDENTIFICATION FOR THE FRONT LICENSE PLATE HOLDER ON SORENTO (UMA). REFER TO THE TABLE BELOW TO QUICKLY IDENTIFY THE CORRECT LICENSE PLATE HOLDER BY MODEL.

10074739

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Suspension

2 bulletins
10116820

COMBINED TSB / SERVICE ACTION: BALL JOINT REPLACEMENT (SA242) - This bulletin provides the procedure to replace both...

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left and right front lower ball joints on some 2016-2017MY Sorento (UMa) vehicles, originally sold in one of twenty-eight (28) salt belt states, produced from November 6, 2014 to December 23, 2015, which may experience an unusual noise from the front of the vehicle, over rough road surfaces. Before conducting the procedure, verify the vehicle is included in the list of affected VINs.

10092103

"PITSTOP: CREAKING NOISE FROM FRONT SUSPENSION - WHEN DIAGNOSING A CUSTOMER COMPLAINT OF A CREAKING OR POPPING NOISE...

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COMING FROM THE FRONT SUSPENSION WHILE ACCELERATING OR DECELERATING, INSPECT THE TWO (2) REARMOST SUB-FRAME BOLTS (A) TO VERIFY THE CORRECT BOLT WAS INSTALLED DURING ASSEMBLY. THE CORRECT BOLT SHOULD HAVE A RAISED HEXAGONAL CROWN AND AN IRREGULARLY-SHAPED FLANGE (FIG B). IF THE INCORRECT BOLT IS FOUND TO BE INSTALLED, REMOVE AND REPLACE USING P/N 62492 C5000. "

Tires & Wheels

2 bulletins
10089907

PITSTOP: ALIGNMENT SPECIFICATIONS - THIS ARTICLE PROVIDES THE ALIGNMENT SPECIFICATIONS FOR 2016MY SORENTO (UMA).

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IN THE EVENT A WHEEL ALIGNMENT IS NEEDED, ENSURE YOUR ALIGNMENT EQUIPMENT HAS THE CORRECT SPECIFICATIONS PROGRAMMED INTO THE PC DATABASE. ANY WARRANTY CLAIMS SUBMITTED WITH THE IMPROPER ALIGNMENT SPECIFICATIONS MAY BE SUBJECT TO CHARGE-BACK. A BEFORE AND AFTER PRINT-OUT MUST BE SUBMITTED WITH EACH WARRANTY CLAIM AND MUST INCLUDE THE VIN, RO NUMBER, MODEL AND MODEL YEAR.

10089622

PITSTOP: NOISE FROM REAR ON HARD ACCELERATION OR WHEN TURNING - WHEN DIAGNOSING AN UNUSUAL NOISE FROM THE REAR OF A...

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2016MY SORENTO (UMA), EQUIPPED WITH ALL-WHEEL-DRIVE (AWD) AND BUILT PRIOR TO JUNE 18TH, 2015, INSPECT THE REAR PROPELLER SHAFT FOR EVIDENCE OF CONTACT WITH THE HEAT SHIELD DURING HARD ACCELERATION FROM A STOP, OR WHILE TURNING. IF CONTACT IS FOUND (SEE IMAGES), REFER TO THE PROCEDURE OUTLINED BELOW TO RESOLVE THE CONCERN.

Hybrid & EV

1 bulletin
10089047

SIMPLIFIED UVO E-SERVICES ACTIVATION PROCEDURE - THIS ARTICLE OUTLINES THE SIMPLIFIED ACTIVATION PROCEDURE FOR VEHICLES EQUIPPED WITH UVO E-SERVICES.

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(EXCLUDING 2016 K900 AND SOUL EV)

Steering

1 bulletin
10058127

KIA 2016 MY SORENTO: TECHNOLOGY HIGHLIGHTED FEATURES ARE: DRIVE MODE INTEGRATED CONTROL SYSTEM, BLIND SPOT DETECTING,...

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LANE DEPARTURE SYSTEM, BLUETOOTH WIRELESS TECHNOLOGY, STEERING WHEEL CONTROL, ETC. *LJ