2015 Kia Sorento TSBs
200 Technical Service Bulletins across 14 categories
Categories
Engine
97 bulletinsTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION...
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(CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia...
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is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installedif requestedat no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION...
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(CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039 - REVISION 7) - This bulletin has been...
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revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY039) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub assembly on 2014-2015 MY Sorento, 2014-2017 MY Cadenza, and 2015-2016 MY Sedona vehicles, equipped with 3.3L GDI engines. The warranty coverage for repairs related to the cylinder head gasket will be extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039 REVISION 6) - This bulletin has been...
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revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY039) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub assembly on 2014-2015 MY Sorento, 2014-2017 MY Cadenza, and 2015-2016 MY Sedona vehicles, equipped with 3.3L GDI engines. The warranty coverage for repairs related to the cylinder head gasket will be extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN (WTY039) - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY039) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub assembly on 2014-2015 MY Sorento, 2014-2017 MY Cadenza, and 2015-2016 MY Sedona vehicles, equipped with 3.3L GDI engines. The warranty coverage for repairs related to the cylinder head gasket will be extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY: INSPECTION/REPLACEMENT (WTY039) - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY039) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub assembly on 2014-2015 MY Sorento, 2014-2017 MY Cadenza, and 2015-2016 MY Sedona vehicles, equipped with 3.3L GDI engines. The warranty coverage for repairs related to the cylinder head gasket will be extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the table on pages 9 and 10 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY039) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub assembly on 2014-2015 MY Sorento, 2014-2017 MY Cadenza, and 2015-2016 MY Sedona vehicles, equipped with 3.3L GDI engines. The warranty coverage for repairs related to the cylinder head gasket will be extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039) - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY039) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub assembly on 2014-2015 MY Sorento, 2014-2017 MY Cadenza, and 2015-2016 MY Sedona vehicles, equipped with 3.3L GDI engines. The warranty coverage for repairs related to the cylinder head gasket will be extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY039) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub assembly on 2014-2015 MY Sorento, 2014-2017 MY Cadenza, and 2015-2016 MY Sedona vehicles, equipped with 3.3L GDI engines. The warranty coverage for repairs related to the cylinder head gasket will be extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039) - This...
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bulletin provides information associated with the Warranty Extension Program (WTY039) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub-assembly on 2014-2015 MY Sorento (3.3L GDI Lambda), 2014-2017 MY Cadenza (3.3L GDI Lambda), 2015-2016 MY Sedona (3.3L GDI Lambda) vehicles.
WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY039) - This document is the owner notification advising that Kia is...
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extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicles engine in 2014-2015 MY Sorento vehicles equipped with 3.3L V6 Engines from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Under certain severe operating conditions and over time, the engine in the vehicle may develop a coolant leak from the cylinder head gasket area.
WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY039) - This document is the announcement to the...
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dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicles engine in the following vehicles equipped with 3.3L V6 engines: 2014-2015 MY Sorento vehicles, manufactured from December 17, 2012 through December 11, 2014, 2014-2017 MY Cadenza vehicles, manufactured from February 1, 2013 through July 12, 2017, and 2015-2016 MY Sedona vehicles, manufactured from July 21, 2014 through March 17, 2016. This will extend the warranty from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Under certain severe operating conditions and over time, the engine in the vehicle may develop a coolant leak from the cylinder head gasket area.
WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY039) - This document is the announcement to the dealer principals...
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that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicles engine in the following vehicles equipped with 3.3L V6 engines: 2014-2015 MY Sorento vehicles, manufactured from December 17, 2012 through December 11, 2014, 2014-2017 MY Cadenza vehicles, manufactured from February 1, 2013 through July 12, 2017, and 2015-2016 MY Sedona vehicles, manufactured from July 21, 2014 through March 17, 2016. This will extend the warranty from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) -...
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This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1802 titled "Knock Sensor Detection System - ECU Logic Improvement"; equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: BEARING CLEARANCE TESTER (BCT) PROCEDURES - This bulletin provides information regarding...
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test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.
PITSTOP: INJECTOR HARNESS ROUTING FOR PI1802Y/Z AND PI1803Y/Z ENGINE REPLACEMENTS - This bulletin provides information...
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to address a no-start or hard start with poor running condition after engine replacement under PI1802Y/Z or PI1803Y/Z. Some replacement long blocks may come with pre-installed fuel rail, injectors, and injector wiring harness. If the condition is present, it is possible that the injector harness was not installed correctly. The connections may be swapped from cylinder No. 1 and cylinder No. 4, and from cylinder No. 2 and cylinder No. 3.
WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification that Kia is extending the New Vehicle...
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Limited Warranty coverage for repairs that may be necessary to address an Oil Pressure Switch leak in 2014-2018 MY Sorento vehicles equipped with 3.3L GDI Engine from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised...
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to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1802 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST).
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The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised...
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to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1802 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been...
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revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled Knock Sensor Detection System - ECU Logic Improvement equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT - TSB_PI1802_R2 - Knock Sensor Detection System - ECU Logic Improvement - This bulletin has been...
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revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z_Rev3) - This bulletin has been...
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revised to include additional information. - This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement".
PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z_Rev2) - This bulletin has been...
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revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement".
PRODUCT IMPROVEMENT CAMPAIGN : KNOCK SENSOR DETECTION SYSTEM (KSDS) LOGIC IMPROVEMENT (PI1802_R11) - This bulletin has...
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been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - CLOSED...
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- SUPERSEDED BY PI1802YZ/1803YZ.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised...
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to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT CAMPAIGN: TSB_R7 - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - CLOSED - SUPERSEDED...
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BY PI1802Y/Z.
PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been...
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revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled Knock Sensor Detection System - ECU Logic Improvement. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT CAMPAIGN: TSB - REV 10 - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This...
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bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TSB - PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) Rev.9 - This...
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bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin has been revised...
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to include additional information.This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC), P1326.
TECHNICAL SERVICE BULLETIN PI1802W/X (Rev 6) - PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS - This...
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bulletin has been revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled '"Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
TECHNICAL SERVICE BULLETIN - PARTIAL REPAIR OF 4WD COUPLING - This bulletin provides the procedure information regarding...
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the partial repair of the Four Wheel Drive (4WD) Coupling Assembly, Pressure Sensor, Actuator Motor or 4WD harness on some 2011-2020 Sportage (SL, QL) and 2013-2020MY Sorento (XMa, UMa) 4WD vehicles for a concern regarding: Oil leakage from the 4WD coupling assembly 4WD Malfunction and MIL lamp ON with DTCs Abnormal noise or vibration while driving
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been...
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revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. Follow the MDPS Flowchart (page 2) along with the MDPS DTC Table (page 3) procedure outlined in this bulletin before replacing the C-MDPS Motor, ECU or Steering Column Housing.
TSB - Product Improvement Campaign: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin has...
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been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin...
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has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin provides...
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information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage. The KSDS detects vibrations indicating the onset of excessive connecting rod bearing wear. It is designed to alert the driver at an early stage of bearing wear before the occurrence of severe engine damage, including engine failure. If vibrations caused by bearing wear start to occur, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Limp Home Mode. This will reduce further damage to the engine and ensure that the vehicle occupants are not exposed to the risk of a more severe engine failure. At that time, Diagnostic Trouble Code (DTC) P1326, specific to the KSDS, will be recorded in the ECU. The vehicle can continue to be operated for a limited time in Limp Home Mode, but it will accelerate slowly and have a reduced maximum speed. Also, engine RPMs will be limited to approximately 1800-2000 RPM.
PI1802_OWNR2_SOR: Kia Motors America, Inc.
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is conducting an important Product Improvement Campaign to perform a software update on 2015 MY Sorento vehicles equipped with 2.4L GDI engines and all 2016-2018 MY Sorento vehicles equipped with 2.4L Gasoline Direct Injection ("GDI") and 2.0L Turbocharged GDI ("T-GDI") engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (ECU).
REPLACEMENT OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.
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This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on the Kia models listed on the chart below with a column mounted C-MDPS unit.
SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - This bulletin provides information...
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related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with Diagnostic Trouble Code ("DTC") P1326. Using the procedures published in TSB PI1802W/X and PI1803W/X, the subject vehicles were diagnosed and determined to require an engine replacement and are currently being held at dealers pending repair. As a result of additional field data collection and analysis, the initial diagnosis method has been updated to improve test result accuracy. Prior to performing an engine replacement on any of the VINs affected by this Service Action, the engine condition needs to be re-assessed utilizing an updated/expanded diagnostic process.
SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - This bulletin provides information...
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related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with Diagnostic Trouble Code ("DTC") P1326. Using the procedures published in TSB PI1802W/X and PI1803W/X, the subject vehicles were diagnosed and determined to require an engine replacement and are currently being held at dealers pending repair. As a result of additional field data collection and analysis, the initial diagnosis method has been updated to improve test result accuracy. Prior to performing an engine replacement on any of the VINs affected by this Service Action, the engine condition needs to be re-assessed utilizing an updated/expanded diagnostic process.
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin provides information related to the Technical...
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Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin provides information related to the Technical...
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Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
VEHICLE PRODUCT IMPROVEMENT: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X)- This bulletin has been revised...
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to include additional information This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326..
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin has been revised...
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to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 5, 12/20/2018) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.
PRODUCT IMPROVEMENT CAMPAIGN:KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin has been...
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revised to include additional information.This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
SPECIAL SERVICE INFORMATION & SPECIFICATIONS FOR GDI HIGH PRESSURE FUEL SYSTEM - This bulletin has been revised to include additional information.
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This bulletin provides information relating to all Kia vehicles equipped with Gasoline Direct Injection (GDI) engines. In these engines highly pressurized gasoline is injected via a common fuel rail and injectors that deliver fuel directly into the combustion chamber of each cylinder. In comparison, in a conventional Multi-Point Fuel Injection (MPI) engine, the gasoline is injected into the intake port of each cylinder at a relatively low pressure. Due to high fuel pressure in a GDI system, servicing the GDI system requires special attention and handling procedures. This bulletin provides special service information and specifications for the GDI fuel system components.
REPLACEMENT OF C-MDPS MOTOR AND/OR ECU - This bulletin has been revised to include additional information.
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This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor and/or Electronic Control Unit (ECU) on the listed Kia models with a column mounted C-MDPS unit.
PRODUCT IMPROVEMENT CAMPAIGN - This bulletin has been revised to include additional information.
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This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN - This TSB has been revised to include additional information.
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This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage
VEHICLE PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin...
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has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage
PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIOENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) -...
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This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 2, 09/24/2018) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.
PRODUCT IMPROVEMENT CAMPAIGN (PI1802) - TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin...
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provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 2, 09/24/2018) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.
PRODUCT IMPROVEMENT CAMPAIGN (PI1802) - WARRANTY BULLETIN - KMA launched Product Improvement Campaign PI1802A on July...
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25, 2018 to perform a software update on certain vehicles with 2.4L GDI engines to alert vehicle drivers at an early stage of bearing wear to prevent severe engine damage.
PRODUCT IMPROVEMENT CAMPAIGN (PI1802) - TSB - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This...
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bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin provides...
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information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage. This update is for: * Some 2014MY Optima (TF) vehicles equipped with 2.4L GDI engines, manufactured at KMC from August 29, 2013 through April 25, 2014; * All 2015MY Optima (TF/QF) vehicles equipped with 2.4L GDI and 2.0L Turbocharged GDI (T-GDI) engines; * All 2014-2015MY Sportage (SL) vehicles equipped with 2.4L GDI and 2.0L Turbocharged GDI (T-GDI) engines; * All 2015MY Sorento (XMa) vehicles equipped with 2.4L GDI engines, manufactured from January 3, 2014 through December 11, 2014. The KSDS detects vibrations indicating the onset of excessive connecting rod bearing wear. It is designed to alert the driver at an early stage of bearing wear before the occurrence of severe engine damage, including engine failure. If vibrations caused by bearing wear start to occur, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Limp Home Mode. This will reduce further damage to the engine and ensure that the vehicle occupants are not exposed to the risk of a more severe engine failure. At that time, Diagnostic Trouble Code (?DTC?) P1326, specific to the KSDS, will be recorded in the ECU. The vehicle can continue to be operated for a limited time in Limp Home Mode, but it will accelerate slowly and have a reduced maximum speed. Also, engine RPMs will be limited to approximately 1800-2000 RPM. Kia is requesting the completion of this Product Improvement Campaign on all affected vehicles.
TSB - This document is the Technical Service Bulletin for the new Product Improvement Campaign to provide information...
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regarding a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
Q & A - This document is the Q & A for the new Product Improvement Campaign to provide information regarding a software...
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update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
OWNER NOTICE - This document is the Owner Notice for the new Product Improvement Campaign to provide information...
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regarding a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
DEALER SERVICE MANAGER NOTICE - This notice advised the dealer service manager of the new Product Improvement Campaign...
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to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
DEALER PRINCIPAL NOTICE - This notice advised the dealer principal of the new Product Improvement Campaign to perform a...
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software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be...
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considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
FILL LEVEL LIMIT VALVE REPLACEMENT - This bulletin provides information related to the fill level limit valve (FLLV)...
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replacement on some Sorento (XMa) vehicles, produced from December 17, 2012 to December 11, 2014, which may exhibit a Malfunction Indicator Light (MIL) illuminated in the Electronic Control Module (ECM) with system-related DTC: P0455. To correct this concern, follow the procedure outlined in this bulletin. Replacement of fuel tank is not necessary.
ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade...
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for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY Sorento (XMa) vehicles, produced from April 19, 2011 to December 11, 2014, some 2011~2015MY Optima (TF) vehicles, produced from August 12, 2010 to July 23, 2015, and some 2014~2016MY Sportage (SL) vehicles, produced from September 30, 2013 to November 16, 2015, which may experience a malfunction indicator lamp (MIL) illuminated with the Electronic Control Unit (ECU) system-related DTC(s): P0420 and possibly P0171. This concern occurs most commonly during prolonged engine braking while descending a steep grade.
PITSTOP: XM 2.4L GDI MIL ON WITH DTC ? P0269 - On some 2012-2015MY Sorento (XM) equipped with 2.4L GDI engines, the...
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Malfunction Indicator Lamp (MIL) may illuminate with the ECM system-related DTC P0269. To correct this concern, replace the fuel injector in cylinder number three (3) by referring to the Service Information on KGIS.
SERVICE ACTION: ENGINE CRANKSHAFT PULLEY AND BOLT REPLACEMENT (SA170) - This bulletin provides the information to...
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replace the crankshaft pulley and crankshaft bolt on some 2015MY Optima (QF) and 2015MY Sorento (XMa) vehicles, produced from June 30, 2014 through July 14, 2014 and equipped with 2.4L Theta engines.
ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade...
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for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY Sorento (XMa) vehicles, produced from April 19, 2011 to December 11, 2014, some 2011~2015MY Optima (TF) vehicles, produced from August 12, 2010 to July 23, 2015, and some 2014~2016MY Sportage (SL) vehicles, produced from September 30, 2013 to November 16, 2015, which may experience a malfunction indicator lamp (MIL) illuminated with the Electronic Control Unit (ECU) system-related DTC(s): P0420 and possibly P0171. This concern occurs most commonly during prolonged engine braking while descending a steep grade.
PITSTOP: RESETTING CYLINDER BALANCE ADAPTATION VALUES - When addressing a cylinder balance concern on a vehicle equipped...
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with a 2.4L GDI engine, it is important to note that the DTC may recur after replacement of any faulty component(s) and resetting adaptive values. See this Article for information on resetting cylinder balance adaptation values.
PIT STOP: ROUGH IDLE AFTER COLD START ON 3.3L GDI ENGINE - When addressing a customer complaint of rough idle, which...
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occurs only on the first start of the day and lasts for 30-45 seconds, check for the possibility of poor injector performance in a particular cylinder.
PIT STOP: GDI INJECTOR SPRAY TIP DEPOSITS - A design feature of vehicles equipped with a Gasoline Direct Injection (GDI)...
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system is the placement of each fuel injector directly into the engine cylinder head assembly. Therefore, it is completely normal for the combustion process to create deposits on the injector spray tip surfaces.
DEALER PARTS AND SERVICE MANAGER MEMO: WTY003 - KIA MOTORS AMERICA, INC.
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IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. KIAS SYSTEM IS DESIGNED TO ILLUMINATE THE AIRBAG WARNING LIGHT WHEN ELECTRICAL RESISTANCE INCREASES, WHICH CAN BE CONTRIBUTED TO BY USAGE PATTERNS AND ENVIRONMENTAL CONDITIONS. ILLUMINATION OF THE AIRBAG WARNING LIGHT ADVISES THE DRIVER TO HAVE THE SYSTEM INSPECTED AND REPAIRED. IF CONTINUED TO BE USED WITHOUT REPAIR, THE DRIVERS AIRBAG MAY EVENTUALLY NOT DEPLOY IN A FRONTAL IMPACT.
REQUEST FOR REIMBURSEMENT FORM: WTY003 - IF YOU HAVE PAID TO HAVE THE AIRBAG CLOCK SPRING ASSEMBLY REPLACED, YOU MAY BE...
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ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION AT THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410
DEALER PRINCIPAL MEMO: WTY003 - KIA MOTORS AMERICA, INC.
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IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. THIS WARRANTY EXTENSION ADDRESSES FAILURES OF THE DRIVERS FRONT AIRBAG CLOCK SPRING AS REPORTED BY SOME VEHICLE OWNERS, AS WELL AS THE DIAGNOSIS OF ANY CONCERNS RELATED TO THE AIRBAG WARNING LIGHT.
PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR...
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SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. THIS IS DUE TO THE FACT THAT IT MAY BE IMPOSSIBLE TO REMOVE ALL METAL CONTAMINANTS FROM THE RECEIVER/DRYER DURING THE A/C FLUSHING PROCEDURE. REFER TO THE INCLUDED TABLE FOR DETAILED INFORMATION ON COMPONENT REPLACEMENT BY MODEL. IF YOU SUSPECT A PLUGGED EXPANSION VALVE, THE INLET SCREENS CAN BE CLEANED. IF THE VALVE IS NOT EQUIPPED WITH AN INLET SCREEN AND IS RESTRICTED, THE EXPANSION VALVE MAY ALSO NEED TO BE REPLACED.
TSB REV4: CHATTER/RATTLE NOISE FROM ENGINE AFTER COLD SOAK - THIS BULLETIN PROVIDES INFORMATION ABOUT THE TIMING CHAIN...
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TENSIONER REPLACEMENT ON SOME 2014~16MY CADENZA (VG), PRODUCED FROM FEBRUARY 1, 2013 THROUGH JANUARY 7, 2016, AND SOME 2014~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM DECEMBER 17, 2012 THROUGH DECEMBER 11, 2014, WHICH MAY EXPERIENCE A BRIEF CHATTERING OR RATTLING NOISE CONCERN FROM THE ENGINE ON START-UP, AFTER A COLD SOAK. AFTER CONFIRMING THE NOISE CONCERN, FOLLOW THE PROCEDURES OUTLINED IN THIS TSB TO RESOLVE THE CONCERN.
PITSTOP: SMART PEDAL FEATURE - THE SMART PEDAL IS AN INTEGRAL PART OF THE ENGINE MANAGEMENT SYSTEM (EMS) FUNCTIONALITY...
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WHICH MONITORS AND PREVENTS THE SIMULTANEOUS ACTIVATION OF ACCELERATOR AND BRAKE PEDALS. WHEN ENGAGED, THE FEATURE REDUCES ENGINE POWER TO IDLE. MOST CUSTOMERS WILL NEVER NOTICE THE SMART PEDAL FEATURE WHEN ACTIVE, HOWEVER, CUSTOMERS WHO TEND TO REST THEIR FOOT ON THE BRAKE PEDAL WHILE DRIVING MIGHT DESCRIBE A HESITATION OR DELAY SYMPTOM AND NOT REALIZE THAT THE EMS ELECTRONIC CONTROL MODULE IS INTERVENING, AS DESIGNED.
PITSTOP: DTC P0315 - CRANKSHAFT POSITION (CKP) SENSOR VARIATION NOT LEARNED - WHEN ENCOUNTERING A CUSTOMER COMPLAINT OF...
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ENGINE MISFIRE WITH A MALFUNCTION INDICATOR LIGHT (MIL) ON IN THE DASH, CHECK FOR THE PRESENCE OF DTC P0315 CRANKSHAFT POSITION SENSOR (CKP) VARIATION NOT LEARNED. USE THE VMI TO VIEW THE SCOPE PATTERN OF THE CRANKSHAFT POSITION SENSOR SIGNAL. VERIFY A GOOD EQUAL CRANKSHAFT SENSOR PATTERN IS PRESENT WITH NO DIPS OR VARIATION, AS SHOWN IN FIGURE A, IN THE SIGN WAVE PATTERN. IF THE PATTERN IS IDENTICAL TO FIGURE A, USE GDS/KDS TO PERFORM A CRANK SENSOR RELEARN PROCEDURE. IF THE PATTERN SHOWS A DIP OR VARIATION, AS SHOWN IN FIGURE B, REPLACE THE FLEX PLATE TO RESOLVE THE CONCERN.
DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC1501) - THIS BULLETIN PROVIDES INFORMATION RELATED TO...
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EXTRACTING IN USE PERFORMANCE TRACKING EMISSIONS DATA FROM THE ENGINE CONTROL UNIT (ECU) OF CERTAIN VEHICLES SOLD IN CALIFORNIA. THE CALIFORNIA AIR RESOURCES BOARD (CARB) REQUIRES THE EMISSIONS DATA FROM VEHICLES WITH A MINIMUM OF 3,000 ACCUMULATED MILES WITHOUT REPROGRAMMING OR RESETTING. TO FACILITATE COLLECTION OF THIS DATA AT THE DEALER LEVEL, GDS/KDS SCREENSHOTS WILL ALLOW THE CAPTURE OF RELEVANT PARAMETERS.
CHATTER/RATTLE NOISE FROM ENGINE AFTER COLD SOAK - THIS BULLETIN PROVIDES INFORMATION ABOUT THE TIMING CHAIN TENSIONER...
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REPLACEMENT ON SOME 2014~16MY CADENZA (VG), PRODUCED FROM FEBRUARY 1, 2013 THROUGH JANUARY 7, 2016, AND SOME 2014~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM DECEMBER 17, 2012 THROUGH DECEMBER 11, 2014, WHICH MAY EXPERIENCE A BRIEF CHATTERING OR RATTLING NOISE CONCERN FROM THE ENGINE ON START-UP, AFTER A COLD SOAK. AFTER CONFIRMING THE NOISE CONCERN, FOLLOW THE PROCEDURES OUTLINED IN THIS TSB TO RESOLVE THE CONCERN.
PRE-DELIVERY INSPECTION (PDI) AND OWNER DELIVERY FOLDER PROGRAM - ALL MODELS EXCLUDING K900 AND SOUL EV -KIA MOTORS AMERICA, INC.
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IS PLEASED TO ANNOUNCE THE LAUNCH OF AN ALL-NEW PRE-DELIVERY INSPECTION (PDI) AND OWNER DELIVERY FOLDER PROGRAM WHICH HAS BEEN REDESIGNED TO IMPROVE INITIAL VEHICLE QUALITY DURING PDI AND ALSO DURING DELIVERY TO YOUR CUSTOMER
KIA: CRANKSHAFT POSITION SENSOR (CKP) VARIATION HAS NOT LEARNED CAUSING MISFIRE OF ENGINE AND MALFUNCTION INDICATOR LIGHT (MIL) TO COME IN DASH.
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MODEL ALL. NO YEARS LISTED. *PE
KIA: INFORMATION ON REPLACING CRANKSHAFT PULLEY AND CRANKSHAFT BOLT, ON SOME VEHICLES, THAT ARE EXHIBITING AN OIL LEAK...
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OR HAVE ENGINE NOISES COMING FROM FRONT CRANKSHAFT PULLEY DUE TO EXCESSIVE MATERIAL ON TIP OF CRANKSHAFT. MODEL 2015 OPTIMA, SORENTO. *PE UPDATED 03/27/15 *LJ
Electrical
22 bulletinsTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 13, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has...
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developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This...
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bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 20132015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2023MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has...
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developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of...
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USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device
PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor.
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The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS.
SC148OWNER - OWNER NOTIFICATION LETTER -Notifying owners that Kia is conducting a Voluntary Service Campaign to inspect,...
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clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011-2015 MY Sorento 2-Wheel Drive (2WD) vehicles originally purchased and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina, and Texas.
SC148DPSM - DEALER PARTS & SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service...
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Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY Sorento 2-Wheel Drive vehicles originally purchased and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina, and Texas.
SC148DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect,...
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clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY Sorento 2-Wheel Drive vehicles originally purchased and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina, and Texas.
INFORMATION COLLECTION RELATED TO ELECTRICAL CONCERNS - To enhance communication of dealer findings regarding electrical...
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concerns, a photo collection warranty time reimbursement program is being implemented.
OWNER LETTER: WTY003 - DEAR KIA SORENTO OWNER: KIA IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK...
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SPRING ASSEMBLY TO 15 YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCKSPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. KIAS SYSTEM IS DESIGNED TO ILLUMINATE THE AIRBAG WARNING LIGHT WHEN ELECTRICAL RESISTANCE INCREASES, WHICH CAN BE CONTRIBUTED TO BY USAGE PATTERNS AND ENVIRONMENTAL CONDITIONS. ILLUMINATION OF THE AIRBAG WARNING LIGHT, ADVISES YOU TO HAVE THE SYSTEM INSPECTED AND REPAIRED. IF CONTINUED TO BE USED WITHOUT REPAIR, THE DRIVERS AIRBAG MAY EVENTUALLY NOT DEPLOY IN A FRONTAL IMPACT.
WARRANTY BULLETIN: WTY003 - 2011-2015 MY SORENTO DRIVER'S FRONT AIRBAG CLOCK SPRING ASSEMBLY WARRANTY EXTENSION (WTY003)...
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- THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. KIAS SYSTEM IS DESIGNED TO ILLUMINATE THE AIRBAG WARNING LIGHT WHEN ELECTRICAL RESISTANCE INCREASES, WHICH CAN BE CONTRIBUTED TO BY USAGE PATTERNS AND ENVIRONMENTAL CONDITIONS. ILLUMINATION OF THE AIRBAG WARNING LIGHT ADVISES THE DRIVER TO HAVE THE SYSTEM INSPECTED AND REPAIRED. IF CONTINUED TO BE USED WITHOUT REPAIR, THE DRIVERS AIRBAG MAY EVENTUALLY NOT DEPLOY IN A FRONTAL IMPACT. KIA IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THIS WARRANTY EXTENSION ADDRESSES FAILURES OF THE DRIVERS FRONT AIRBAG CLOCK SPRING AS REPORTED BY SOME VEHICLE OWNERS, AS WELL AS THE DIAGNOSIS OF ANY CONCERNS RELATED TO THE AIRBAG WARNING LIGHT.
PITSTOP: RECALIBRATION OF BLIND SPOT DETECTION AFTER COLLISION REPAIRS - THIS PITSTOP PROVIDES INFORMATION RELATING TO...
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SOME VEHICLES EQUIPPED WITH BLIND SPOT DETECTION (BSD), WHICH MAY EXHIBIT A CHECK BSD SYSTEM MESSAGE WITH DTCS: C270254 AND C270354: C270254: CONTROL MODULE MASTER MISSING CALIBRATION / C270354: CONTROL MODULE SLAVE MISSING CALIBRATION
ECM UPGRADE SORENTO (XMA) 3.3 GDI MIL ON WITH DTCS P2096, P2098 - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE...
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ECM SOFTWARE UPGRADE FOR SOME 2014-2015MY SORENTO (XMA) VEHICLES WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH THE ECM (ELECTRONIC CONTROL MODULE) SYSTEM-RELATED DTC P2096 AND/OR P2098. TO CORRECT THIS CONDITION, THE ECM SHOULD BE REPROGRAMMED USING THE GDS DOWNLOAD, AS DESCRIBED IN THIS BULLETIN. FOR CONFIRMATION THAT THE LATEST REFLASH HAS BEEN DONE TO A VEHICLE YOU ARE WORKING ON, VERIFY ROM ID USING THE TABLES IN THIS TSB.
PITSTOP: INTERMITTENT NO CRANK/START - ON SOME 2014-2015MY SORENTO (XM), CUSTOMERS MAY EXPERIENCE A CONCERN RELATED TO...
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AN INTERMITTENT NO CRANK/START, ESPECIALLY AFTER AN OVERNIGHT COLD SOAK. TO ADDRESS THIS CONCERN, REPLACE BOTH START 1 AND START 2 RELAYS IN THE FUSE BOX BY REFERRING TO THE APPROPRIATE SERVICE INFORMATION ON KGIS.
KDS - AUDIO UPDATE MODULE (AUM) - THE GDS AUDIO UPDATE MODULE (AUM) WAS INTRODUCED IN FOURTH QUARTER OF 2013.
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THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA AUDIO HEAD UNITS USING A GDS, AND NOW, THE SAME FUNCTIONALITY IS AVAILABLE ON KDS. SOME TECHNICIANS MAY NOT BE AWARE OF THE BENEFITS THE AUM TOOL HAS TO OFFER. THE AUM ELIMINATES THE NEED FOR MULTIPLE USB FLASH DRIVES FOR SPECIFIC VEHICLE MODELS AND APPLICATIONS WHICH, IF MISAPPLIED, MAY RESULT IN AN IMPROPER AUDIO SYSTEM SOFTWARE UPDATE AND/OR LOCKED UP HEAD UNIT. ADDITIONALLY, FIELD REPORTS HAVE INDICATED THAT USB DRIVES FOR AUDIO UPDATES ARE EASILY LOST OR MISPLACED.
Infotainment
19 bulletinsTSB - COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure for upgrading the UVO system on some 2014~2016MY Soul (PS), Sorento (XMa), Optima (TF/QF), Forte (YD) and Sportage (SL) vehicles to address "Incoming ring volume too loud" complaints when using certain smartphones (non-iPhone). Additionally, in 2014MY vehicles the upgrade will also improve Bluetooth connectivity and voice recognition.
TSB - HEAD UNIT MISMATCH WITH MICROPHONE - This bulletin has been revised to include additional information.
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This bulletin provides information regarding correct 3.3 Volt and 8 Volt microphone (MIC) matching with head unit part numbers on some 2014-2015MY vehicles, in the event that the following concern occurs after a head unit replacement: * ?Bluetooth sound cannot be heard during a phone call by the person I am talking to (on the receiving end)? * ?Voice recognition is not working? * ?Voice commands are not picked up at all?
TSB - HEAD UNIT MISMATCH WITH MICROPHONE - This bulletin provides information regarding correct 3.3 Volt and 8 Volt...
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microphone (MIC) matching with head unit part numbers on some 2014-2015MY vehicles.
TSB - UVO SOFTWARE UPGRADE - This bulletin has been revised and is no longer a Service Action.
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This bulletin provides the procedure to upgrade the UVO software on some 2015MY Soul (PS), Sportage (SL), Optima (TF, QF), Forte (YD), and Sorento (XMa) vehicles to incorporate Bluetooth and Voice Recognition improvements.
TSB - AUDIO SOFTWARE UPGRADE - This bulletin has been revised and is no longer a Service Action.
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This bulletin provides the procedure to upgrade the audio software on some 2015MY Soul (PS), Sportage (SL), Optima (TF, QF), Forte (YD), and Sorento (XMa) vehicles to incorporate Bluetooth and Voice Recognition improvements.
TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to...
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identify and record the head unit software level on various head unit platforms and generations.
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange...
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(ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
UVO SYSTEM UPGRADE - This bulletin provides the procedure for upgrading the UVO system on some 2014-2016MY Soul (PS),...
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Sorento (XMa)/(UMa), Optima (TF HEV), Forte (YD), Sportage (SL), 2015-2016MY Sedona (YP), and 2014-2015(MY) Optima (QF/TF) vehicles to address ?Incoming ring volume too loud? complaints when using certain smartphones (non-iPhone). Additionally, in 2014MY vehicles the upgrade will also improve Bluetooth connectivity and Voice Recognition (VR).
SERVICE ACTION: UVO SOFTWARE UPGRADE (SA277) - This bulletin provides the procedure to upgrade the UVO software on some...
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2015MY Soul (PS), Sportage (SL), Optima (TF, QF), Forte (YD), and Sorento (XMa) vehicles to incorporate Bluetooth and Voice Recognition improvements.
SERVICE ACTION: AUDIO SOFTWARE UPGRADE (SA276) - This bulletin provides the procedure to upgrade the audio software on...
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some 2015MY Soul (PS), Sportage (SL), Optima (TF, QF), Forte (YD), and Sorento (XMa) vehicles to incorporate Bluetooth and Voice Recognition improvements.
NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO...
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ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE...
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COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. IF AFTER REPLACING A NAVIGATION HEAD UNIT THE ORIGINAL SD CARD DOES NOT OPERATE CORRECTLY, FOLLOW THE STEPS BELOW TO DIAGNOSE THE ISSUE:
PITSTOP: BLUETOOTH ISSUES AFTER IPHONE IOS 8 SOFTWARE UPDATE - THIS ARTICLE PROVIDES INFORMATION RELATED TO POSSIBLE...
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BLUETOOTH CONCERNS WHEN USING AN IPHONE WITH IOS 8.X (IOS 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, ETC.) WHILE PAIRED TO A HEAD UNIT.
PITSTOP: KOREAN ERROR MESSAGES ON NAVIGATION DISPLAY - THIS ARTICLE PROVIDES INFORMATION TO ADDRESS THE FOLLOWING...
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CUSTOMER COMPLAINTS ON NAVIGATION HEAD UNITS (AVN 3.0 OR AVN 3.5): * KOREAN ERROR MESSAGE THAT STARTS WITH NAVI.EXE OR * KOREAN ERROR MESSAGE THAT STARTS WITH MMMEDIA.EXE.
NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO...
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ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
C STATE ERROR MESSAGE ON VERSION 8.5 MAP UPDATE - THIS BULLETIN DESCRIBES AN SD CARD REPLACEMENT PROCEDURE FOR CUSTOMERS...
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THAT HAVE A SPECIFIC ERROR DISPLAYED ON THE NAVIGATION HEAD UNIT (SHOWN BELOW) AFTER PURCHASING AND INSTALLING A VERSION 8.5 MAP UPDATE SD CARD. A TOTAL OF 129 AFFECTED SD CARDS WERE PURCHASED BY CUSTOMERS THROUGH KIA DEALERS, FROM JANUARY 1ST TO MAY 11TH, 2015.
ESERVICES DATA CANNOT BE TRANSMITTED - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE NAVIGATION SYSTEM OF SOME...
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2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM APRIL 2, 2014 TO JULY 31, 2014. FOLLOW THE PROCEDURE OUTLINED IN THIS TSB TO UPDATE THE OPERATING SYSTEM FOR THE NAVIGATION HEAD UNIT AND CORRECT THE CONCERN.
COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE...
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UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA)/(UMA), OPTIMA (TF HEV), FORTE (YD), SPORTAGE (SL) 2015~2016MY SEDONA (YP), AND 2014-2015(MY) OPTIMA (QT/TF) VEHICLES TO ADDRESS INCOMING RING VOLUME TOO LOUD COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION (VR). FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.
COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE...
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UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO ADDRESS INCOMING RING VOLUME TOO LOUD COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION. FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.
Transmission
14 bulletinsPITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to...
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Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a Warning Lamp to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model.
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A flush is required ONLY when a transmission is replaced.
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns...
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with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the...
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correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.
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This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles on page 2. Refer to the shop manual on KGIS for the specific Kia model for the correct transmission fluid check/fill procedures.
TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information.
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This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly. Follow the procedure outlined in this bulletin to replace the steering gear box yoke plug and assembly with updated parts.
TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information.
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This bulletin provides information regarding axle shaft serviceability for Kia vehicles equipped with a six-speed automatic transmission.
GENERAL INFORMATION AND DIAGNOSIS FOR SMART KEY FOB SYSTEMS AND START/STOP BUTTONS - This bulletin provides information...
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related to the Smart Key Systems on vehicles equipped with A/T (automatic transaxle) and Start/Stop Buttons (SSB).
6 SPD A/T SOLENOID REPLACEMENT ? DTC P0741 - This bulletin provides information relating to the replacement of the...
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Damper Clutch (D/C) Solenoid on 6-speed automatic transaxles with DTC P0741 (active or history), instead of replacing the transaxle. To reduce vehicle repair time, this procedure can be performed with the transaxle installed in the vehicle.
6 SPD A/T SOLENOID REPLACEMENT MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF...
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VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, P0773, P1778 AND P2709. REPLACE THE SOLENOIDS IF CURRENT OR HISTORY CODES ARE PRESENT; DO NOT REPLACE THE TRANSAXLE. TO REDUCE VEHICLE REPAIR TIME, THIS PROCEDURE CAN BE PERFORMED WITH THE TRANSAXLE INSTALLED IN THE VEHICLE. REFER TO KGIS FOR SOLENOID PACK REMOVAL AND REINSTALLATION PROCEDURES FOR THE SPECIFIC YEAR AND MODEL OF THE VEHICLE.
6-SPEED A/T TRANSMISSION ADAPTIVE VALUES RESET/RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND...
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RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE ECM/PCM.
6 SPD A/T SOLENOID REPLACEMENT MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF...
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VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, P0773, P1778 AND P2709. REPLACE THE SOLENOIDS IF CURRENT OR HISTORY CODES ARE PRESENT; DO NOT REPLACE THE TRANSAXLE. TO REDUCE VEHICLE REPAIR TIME, THIS PROCEDURE CAN BE PERFORMED WITH THE TRANSAXLE INSTALLED IN THE VEHICLE. REFER TO KGIS FOR SOLENOID PACK REMOVAL AND REINSTALLATION PROCEDURES FOR THE SPECIFIC YEAR AND MODEL OF THE VEHICLE.
6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE...
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ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. AFTER THE ADAPTIVE VALUES ARE RESET, THE TRANSMISSION COMPUTER ADAPTIVE VALUES MUST BE RELEARNED BY DRIVING IN A PRECISE MANNER TO TEACH THE COMPUTER THE PROPER SOLENOID DUTY AND LINE PRESSURE FOR THE NEW TRANSMISSION/COMPUTER COMBINATION.
Brakes
12 bulletinsTECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the front passenger Occupant Detection System (ODS) Sensor Pad on 2011-2015MY Sorento (XMa) vehicles produced from September 24, 2009 through December 11, 2014. If the Occupant Detection System (ODS) Sensor Pad is not operating properly, the airbag warning light will illuminate and certain specific DTC(s) listed in this bulletin may be stored:
WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension...
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on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.
WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension...
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on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.
WARRANTY EXTENSION PROGRAM - This document is the Question and Answer document regarding the Warranty Extension on the...
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Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.
WARRANTY EXTENSION PROGRAM - This document is the notice to dealer parts and service managers, advising them of the...
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Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.
WARRANTY EXTENSION PROGRAM - This document is the notice to dealer principals, advising them of the Warranty Extension...
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on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.
PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil...
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substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin provides the...
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procedure to replace the front passenger Occupant Detection System (ODS) Sensor Pad on 2011-2015MY Sorento (XMa) vehicles produced from September 24, 2009 through December 11, 2014.
REAR WHEEL SPEED SENSOR HOUSING COVER INSPECTION AND/OR REPLACEMENT (SC148) - VOLUNTARY SERVICE CAMPAIGN - This bulletin...
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provides the procedure on how to inspect, clean and seal or, if necessary, replace the rear wheel speed sensor (WSS) housing covers on certain 2011-2015MY 2WD Sorento (XMa) vehicles, produced from October 24, 2009 through April 30, 2014, originally retailed and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina and Texas. If the rear wheel hub comes into contact with a significant amount of seawater, the water can enter the rear wheel speed sensor housing covers and may interrupt the rear wheel speed sensor signal and illuminate the Anti-Lock Braking System (?ABS?) and/or Electronic Stability Control (?ESC?) warning lights in the instrument cluster.
MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place...
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once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.
MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are...
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strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?
PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer...
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complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle with the RKE/SMK fob, ensure each door lock position switch (viewable in BCM > Current Data) is displaying the appropriate status and the pad-lid switch (hood switch depressor) is in place on the hood.
Pre-Delivery & Maintenance
8 bulletinsWARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most...
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frequently asked questions regarding the Warranty Extension Campaign WTY039.
TECHNICAL SERVICE BULLETIN: OIL PRESSURE SWITCH (OPS) REPLACEMENT - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the replacement of the Oil Pressure Switch associated with the 'Warranty Extension Program' (WTY026) on some 2014-2018MY vehicles listed in the table below, for repairs that may be necessary to address an Oil Pressure Switch leak in the eligible vehicles listed below from 10 years/100,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the Oil Pressure Switch leaking condition at no cost to the customers during this extended warranty period. Follow the procedure outlined in this publication to replace the OPS.
TECHNICAL SERVICE BULLETIN OIL PRESSURE SWITCH (OPS) REPLACEMENT - This bulletin provides information regarding the...
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replacement of the Oil Pressure Switch associated with the 'Warranty Extension Program' (WTY026) on some 2014-2018MY vehicles listed in the table below, for repairs that may be necessary to address an Oil Pressure Switch leak in the eligible vehicles listed below from 10 years/100,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the Oil Pressure Switch leaking condition at no cost to the customers during this extended warranty period.
WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently...
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asked questions regarding the warranty extension (WTY026).
WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and...
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Service Managers of the warranty extension program for WTY026. Kia is extending the New Vehicle Limited Warranty coverage for the repairs related to the Oil Pressure Switch leaking for eligible vehicles from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals of the warranty extension program for WTY026.
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Kia is extending the New Vehicle Limited Warranty coverage for the repairs related to the Oil Pressure Switch leaking for eligible vehicles from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin provides information on setting the "Service...
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Interval Reminder" feature available on most Kia vehicles. If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance.
SC148QA - CAMPAIGN QUESTION AND ANSWERS REGARDING SC148QA
Other
6 bulletinsPITSTOP - NO COMMUNICATION WITH BLIND SPOT DETECTION AFTER COLLISION REPAIRS - This Pitstop provides information...
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relating to the vehicles listed below with Blind Spot Detection (BSD), which may exhibit a ?Check BSD System? message and no communication with the BSD system after collision repairs.
EXTERIOR EMBLEM REPLACEMENT - This bulletin provides the procedure to replace the front and rear Kia emblems on some...
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2014-2015MY Optima (QF) and replace the front and if necessary, the rear emblems on some 2014-2015MY Sorento (XMa) vehicles, which may exhibit peeling or delamination of the emblem coating. Follow the procedures outlined in this bulletin to correct the concern of peeling or delaminating emblems.
INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the...
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diagnosis of the Inhibitor Switch.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Suspension
5 bulletinsTECHNICAL SERVICE BULLETIN: AIRBAG WARNING LIGHT ON (WTY003) - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the replacement of the clock spring assembly on 2011MY - 2015MY Sorento (XMa) vehicles. Kia is extending the warranty coverage for the drivers front airbag clock spring assembly on the 2011-2015 MY Sorento vehicles, manufactured from 10/24/2009 through 12/17/2014, to fifteen (15) years with unlimited mileage, starting from the date of first service. This warranty extension addresses failures of the drivers front airbag clock spring, as well as the diagnosis of any concerns related to the airbag warning light.
This document is a Request for Reimbursement Form sent to the owners along with the notification letter to be used if...
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the customer has paid for repairs to the airbag clock spring assembly.
WTY003_OWNER: This document is the owner notification letter advising the owners of the warranty extension on the...
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2011-2015 My Sorento Airbag Clock Spring Assembly.
Q AND A: WTY003 - 2011-2015 MY SORENTO DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY KIA NEW VEHICLE LIMITED WARRANTY...
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EXTENSION Q & A
AIRBAG WARNING LIGHT ON - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE CLOCK SPRING ASSEMBLY ON...
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2011MY 2015MY SORENTO (XMA) VEHICLES. IF THE AIRBAG WARNING LIGHT IS ON WITH ANY OF THE DTCS LISTED BELOW, FOLLOW THE PROCEDURE OUTLINED TO RESOLVE THE ISSUE.
Lighting
5 bulletinsWARRANTY EXTENSION CAMPAIGN: REQUEST FOR REIMBURSEMENT FORM (WTY039) - This document is a Reimbursement Request form...
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that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form for 14-18 MY Sorento customers...
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which was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
PITSTOP: REMOTE START SYSTEM DIAGNOSTIC HOTLINE - When diagnosing remote start systems, refer to the table shown in this...
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article for detailed information on applicable models, model year and system supplier; along with the applicable Hotline contact information and business hours.
AWD SYSTEM HYDRAULIC ACTUATOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC...
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ACTUATOR OF SOME ALL-WHEEL DRIVE (AWD) EQUIPPED 2011~2016MY SPORTAGE (SL) VEHICLES, PRODUCED FROM MAY 6, 2010 THROUGH FEBRUARY 19, 2013 AND SOME AWD EQUIPPED 2011~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 24, 2009 THROUGH DECEMBER 11, 2014, WHICH MAY EXHIBIT AN INOPERATIVE AWD SYSTEM WITH THE MALFUNCTION INDICATOR LAMP (MIL) ON AND DTCS P1820/1821/1822/1823/1824 (ACTIVE OR IN HISTORY). TO CORRECT THIS CONCERN, REPLACE THE AFFECTED HYDRAULIC ACTUATOR BY REFERRING TO THE APPLICABLE SERVICE PROCEDURE ON KGIS.
KIA 2011-2016 MY SPORTAGE : THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR ON CERTAIN ALL-WHEEL DRIVE EQUIPPED...
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SPORTAGE VEHICLES, WILL EXHIBIT AN INOPERATIVE AWD SYSTEM WITH MALFUNCTION INDICATOR LAMP. *LJ
Body & Paint
4 bulletinsPITSTOP: WIND NOISE AFTER CROSS BAR INSTALLATION - Tips on diagnosing wind noise after cross bar installation.
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When diagnosing a concern related to wind noise coming from the roof area and the vehicle is equipped with the OE roof rack cross bars, check the roof rack cross bars to make sure they are installed correctly,
SERVICE ACTION: PAINT PEELING OFF DOOR PANELS (SA166) - This bulletin provides information related to an inspection of...
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the door panels on some 2015MY Sorento (XMa) vehicles, produced from April 21, 2014 through May 2, 2014, which may exhibit paint peeling, flaking or bubbling from the upper surfaces of the door panels.
THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EXTERIOR DOOR HANDLE TRIM CAP OF SOME 2015-2015 MY SORENTO (XMA)...
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VEHICLES, PRODUCED FROM OCTOBER 1, 2013 THROUGH MAY 14, 2014, WHICH MAY EXPERIENCE A LOOSE OR MISSING EXTERIOR REAR DOOR HANDLE CAP(S). FOLLOW THE PROCEDURE IN THIS BULLETIN TO REPLACE BOTH EXTERIOR REAR DOOR HANDLE TRIM CAPS, EVEN WHEN ONLY ONE (1) TRIM CAP IS AFFECTED.
COMBINED TSB /SERVICE ACTION: EXTERIOR REAR DOOR HANDLE TRIM CAP(S) REPLACEMENT (SA 200) - THIS BULLETIN PROVIDES THE...
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PROCEDURE TO REPLACE THE EXTERIOR DOOR HANDLE TRIM CAP OF SOME 2014~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 1, 2013 THROUGH MAY 14, 2014, WHICH MAY EXPERIENCE A LOOSE OR MISSING EXTERIOR REAR DOOR HANDLE CAP(S). FOLLOW THE PROCEDURE IN THIS BULLETIN TO REPLACE BOTH EXTERIOR REAR DOOR HANDLE TRIM CAPS, EVEN WHEN ONLY ONE (1) TRIM CAP IS AFFECTED.
Hybrid & EV
3 bulletinsUVO SOFTWARE UPGRADE MEDIA BUTTON INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM OF...
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SOME 2014~2015MY SPORTAGE (SL), FORTE (YD), OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND SORENTO (XMA) VEHICLES, WHICH MAY EXHIBIT AN INOPERATIVE UVO MEDIA BUTTON.
UVO SOFTWARE UPGRADE - MEDIA BUTTON INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM OF...
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SOME 2014~2015MY SPORTAGE (SL), FORTE (YD), OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND SORENTO (XMA) VEHICLES, WHICH MAY EXHIBIT AN INOPERATIVE UVO MEDIA BUTTON.
SIMPLIFIED UVO E-SERVICES ACTIVATION PROCEDURE - THIS ARTICLE OUTLINES THE SIMPLIFIED ACTIVATION PROCEDURE FOR VEHICLES EQUIPPED WITH UVO E-SERVICES.
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(EXCLUDING 2016 K900 AND SOUL EV)
Fuel System
2 bulletinsPITSTOP - INTERMITTENT LACK OF POWER OR HESITATION UPON ACCELERATION - RESTRICTED FUEL LINE - This bulletin has been...
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revised to include additional information. Customers may experience an intermittent lack of power or hesitation upon acceleration. The malfunction indicator lamp may not illuminate or DTC P0087 may be stored (history). This is possibly due to a restricted low pressure fuel line.
2.4 GDI MIL ON WITH DTC(S) P0263/ P0266/ P0269/ P0272 - THIS BULLETIN PROVIDES INFORMATION ABOUT THE REPLACEMENT OF THE...
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FUEL INJECTORS IN SOME SORENTO (XMA) PRODUCED 12/17/2012~12/11/2014, OPTIMA (QF) PRODUCED 07/28/2013~10/02/2015, OPTIMA (TF) PRODUCED 09/09/2013~07/23/2015 2014~2015MY, AND SPORTAGE (SL) PRODUCED 09/01/2013~12/01/2014, WHICH MAY EXHIBIT A MALFUNCTION INDICATOR LAMP (MIL) ON ALONG WITH DTCS P0263, P0266, P0269 AND/OR P0272. FOLLOW THE PROCEDURE OUTLINED IN THIS BULLETIN TO DIAGNOSE AND REPLACE THE AFFECTED INJECTOR TO CORRECT THE CONCERN.
HVAC & Climate
2 bulletinsDEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB),...
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incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature or higher cabin humidity, the defogging logic may automatically switch ON the A/C, and/or set the air intake mode to Fresh Air. If the user changes these settings, the defogging logic will take control again after 3 to 5 minutes, depending on the procedure in this publication.
TESTING A/C COMPRESSOR FUNCTION USING GDS - This bulletin provides information on a new procedure to test A/C compressor...
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function using the GDS.
Software & Calibration
1 bulletinRECENT KIA MEDIA REPORTS, January 25, 2019 Update - Dear Kia Retailer, At Kia, safety is a top priority and we wrote to...
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you last August and again last October to provide you with updates regarding news reports about non-collision fires in Kia vehicles and the status of Kia?s cooperative work with NHTSA.