2011 Kia Sorento TSBs

(CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installedif requestedat no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)

(CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in (SC291) titled Engine Inspection/Replacement and KSDS Software Installation for 2011MY Sorento (XMa) vehicles equipped with Theta 2.4L MPI engine, produced from October 24, 2009 through June 24, 2011. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

DTC P1326 (PI2101Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in (PI2101) titled Knock Sensor Detection System - ECU Logic Improvement for 2011MY Sorento (XMa) vehicles equipped with Theta 2.4L MPI engine, produced from October 24, 2009 through June 24, 2011. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.

related to the Technical Service Bulletin previously published in (PI2101) titled "Knock Sensor Detection System - ECU Logic Improvement" for 2011MY Sorento (XMa) vehicles equipped with Theta 2.4L MPI engine, produced from October 24, 2009 through June 24, 2011. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.

ECU LOGIC IMPROVEMENT (PI2101) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.

ECU LOGIC IMPROVEMENT (PI2101) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.

The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.

revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. Follow the MDPS Flowchart (page 2) along with the MDPS DTC Table (page 3) procedure outlined in this bulletin before replacing the C-MDPS Motor, ECU or Steering Column Housing.

has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

takes pride in providing you with high quality and dependable vehicles. In order to maintain these standards, Kia is extending the New Vehicle Limited Warranty coverage, to all owners of 2011-2013 MY Kia Sorento vehicles, for the halogen headlamp low beam connector wiring harness from 5-years/60,000-miles to 10-years/unlimited-miles, starting from the date of first service. The headlamp connectors may lose electrical contact with a low beam bulb in one of the headlamp assemblies. This condition on the affected headlamp does not affect the other low beam. In addition, the high beams continue to function at all times.

is extending the New Vehicle Limited Warranty coverage to all owners of the 2011-2013 MY Kia Sorento vehicles, produced from October 24, 2009 through January 31, 2013, for the halogen headlamp low beam connector wiring harness from 5-years/60,000-miles to 10-years/unlimited-miles, starting from the date of first service. The headlamp connectors may lose electrical contact with a low beam bulb in one of the headlamp assemblies. This condition on the affected headlamp does not affect the other low beam. In addition, the high beams continue to function at all times.

is extending the New Vehicle Limited Warranty coverage to all owners of the 2011-2013 MY Kia Sorento vehicles, produced from October 24, 2009 through January 31, 2013, for the halogen headlamp low beam connector wiring harness from 5-years/60,000-miles to 10-years/unlimited-miles, starting from the date of first service. The headlamp connectors may lose electrical contact with a low beam bulb in one of the headlamp assemblies. This condition on the affected headlamp does not affect the other low beam. In addition, the high beams continue to function at all times.

considered serviceable, and should be thoroughly cleaned and transferred to the new engine.

is conducting a Voluntary Service Campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento vehicles that were originally sold in or are currently registered in the states where heavy amounts of road salt are used.

will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally retailed or currently registered in one of the 28 states where heavy amounts of road salt are used.

will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally retailed or currently registered in one of the 28 states where heavy amounts of road salt are used.

vehicles, equipped with the 3.5 L engine and produced from October 26, 2009 to July 14, 2012, which may exhibit a concern related to unusually loud engine chatter during initial start-up after sitting for several hours.

In some cases, oil may leak from the filter housings where they mate with the block, or from the oil pressure switch.

related to the ECM software upgrade for some 2011-2013MY Sorento 3.5L MPI vehicles, produced from October 25, 2009 through January 31, 2013, and 2011, 2012 & 2014MY Sedona 3.5L MPI vehicles, produced from March 03, 2010 through July 12, 2013, which may experience a Malfunction Indicator Lamp illuminated with the ECM (Electronic Control Module) system-related DTC P0638.

equipped with a 3.5L MPI engine, which may exhibit a Malfunction Indicator Lamp (MIL) with DTC P200A,

is conducting a Voluntary Service Campaign to reprogram the Engine Control Module in certain 2011-2013 model year Sorento vehicles.

is conducting a Voluntary Service Campaign to upgrade the Engine Control Module (?ECM?) logic on certain 2011-2013 MY Kia Sorento vehicles equipped with the 3.5 liter engine and an alternator supplied by Remy.

is conducting a Voluntary Service Campaign on certain 2011-2013 MY Sorento vehicles with the 3.5 liter engine, to upgrade the Engine Control Module (?ECM?) Logic.

related to an upgrade of the ECM software on some 2011~2013MY Sorento (XMa) vehicles, produced from July 12, 2010 through January 31, 2013. During a specific set of operating conditions, it is possible under rare circumstances when braking and bringing the vehicle to a stop, for the engine to also stop.

covers on some 2011-2013MY Sorento (XM) vehicles, produced from October 26, 2009 through January 21, 2013, which may exhibit a condition related to oil leakage and/or noise emanating from the front struts.

IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. KIAS SYSTEM IS DESIGNED TO ILLUMINATE THE AIRBAG WARNING LIGHT WHEN ELECTRICAL RESISTANCE INCREASES, WHICH CAN BE CONTRIBUTED TO BY USAGE PATTERNS AND ENVIRONMENTAL CONDITIONS. ILLUMINATION OF THE AIRBAG WARNING LIGHT ADVISES THE DRIVER TO HAVE THE SYSTEM INSPECTED AND REPAIRED. IF CONTINUED TO BE USED WITHOUT REPAIR, THE DRIVERS AIRBAG MAY EVENTUALLY NOT DEPLOY IN A FRONTAL IMPACT.

ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION AT THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410

IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. THIS WARRANTY EXTENSION ADDRESSES FAILURES OF THE DRIVERS FRONT AIRBAG CLOCK SPRING AS REPORTED BY SOME VEHICLE OWNERS, AS WELL AS THE DIAGNOSIS OF ANY CONCERNS RELATED TO THE AIRBAG WARNING LIGHT.

PRODUCED FROM JANUARY 28, 2010 THROUGH MAY 16, 2011, WHICH MAY EXHIBIT AN INOPERABLE DRIVERS SIDE WINDOW. TO CORRECT THIS CONCERN, REPLACE THE POWER WINDOW MOTOR BY FOLLOWING THE SERVICE PROCEDURE OUTLINED IN THIS BULLETIN.

SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. THIS IS DUE TO THE FACT THAT IT MAY BE IMPOSSIBLE TO REMOVE ALL METAL CONTAMINANTS FROM THE RECEIVER/DRYER DURING THE A/C FLUSHING PROCEDURE. REFER TO THE INCLUDED TABLE FOR DETAILED INFORMATION ON COMPONENT REPLACEMENT BY MODEL. IF YOU SUSPECT A PLUGGED EXPANSION VALVE, THE INLET SCREENS CAN BE CLEANED. IF THE VALVE IS NOT EQUIPPED WITH AN INLET SCREEN AND IS RESTRICTED, THE EXPANSION VALVE MAY ALSO NEED TO BE REPLACED.

BY DRAWING INTERIOR VEHICLE AIR TEMPERATURE THROUGH THE SEATING SURFACES. THE CUSTOMER PERCEPTION MAY BE THAT THE SEAT IS AIR CONDITIONED AND THE SEAT IS NOT GETTING COLD ENOUGH HOWEVER THE ACTUAL DESIGN INTENT IS TO DRAW AMBIENT AIR THROUGH THE SEAT WITH A SEPARATE BLOWER MOTOR ATTACHED TO THE SEAT ASSEMBLY.

RELATING TO SOME SORENTO (XM) VEHICLES PRODUCED FROM JANUARY 28, 2010 TO MAY 16, 2011, WHICH MAY EXHIBIT AN INOPERABLE DRIVERS SIDE WINDOW. REVISED.

WOULD LIKE TO THANK YOU FOR PURCHASING A KIA SORENTO. BECAUSE KIA VALUES YOU AS OUR CUSTOMER, WE ARE CONDUCTING A CUSTOMER SATISFACTION PROGRAM REGARDING DOOR LATCHES IN 2011 MY SORENTO VEHICLES.

PROGRAM - IF YOU HAVE PAID TO HAVE THE FRONT AND/OR REAR DOOR LATCHES REPAIRED OR REPLACED, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION AT THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410

IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE DOOR LATCHES IN 2011 MY SORENTO VEHICLES. KIA HAS DETERMINED THAT AFTER EXTENDED USAGE OVER YEARS, THE DOOR LATCHES MAY NOT FUNCTION PROPERLY WHEN BEING ACTIVATED WITH THE OUTSIDE HANDLE AND THE DOOR MAY NOT OPEN (HOWEVER, THE DOOR CAN BE OPENED WHEN ANY INSIDE HANDLE IS ACTIVATED.) FRONT DOOR LATCHES. IF THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES ARE PROPERLY FUNCTIONING, UPGRADE THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES BY INSTALLING A SPACER CLIP TO THE LATCHES. IF THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES ARE NOT PROPERLY FUNCTIONING, REPLACE THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES. THIS UPGRADE OR REPLACEMENT WILL BE PERFORMED AT NO COST TO THE CUSTOMER. IF ONE OF THE FRONT DOOR LATCHES HAS ALREADY BEEN REPLACED, THE OTHER FRONT DOOR LATCH WILL BE UPGRADED OR REPLACED AT NO COST TO THE CUSTOMER. REAR DOOR LATCHES. IN ADDITION, KIA IS EXTENDING THE WARRANTY ON THE REAR DOOR LATCHES FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. IF, AT ANY TIME WITHIN THE EXTENDED WARRANTY PERIOD, THE CUSTOMER EXPERIENCES THE CONDITION DESCRIBED ABOVE, REPLACE THE REAR DOOR LATCHES AT NO COST TO THE CUSTOMER. THE REMAINDER OF THE BASIC WARRANTY FOR COMPONENTS OTHER THAN THE REAR DOOR LATCHES REMAINS UNCHANGED AT 5 YEARS/60,000 MILES. ALL OTHER WARRANTY TERMS, LIMITATIONS AND CONDITIONS APPLY AND REMAIN UNCHANGED.

IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE DOOR LATCHES IN 2011 MY SORENTO VEHICLES. KIA HAS DETERMINED THAT AFTER EXTENDED USAGE OVER YEARS, THE DOOR LATCHES MAY NOT FUNCTION PROPERLY WHEN BEING ACTIVATED WITH THE OUTSIDE HANDLE AND THE DOOR MAY NOT OPEN (HOWEVER, THE DOOR CAN BE OPENED WHEN ANY INSIDE HANDLE IS ACTIVATED.) FRONT DOOR LATCHES. IF THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES ARE PROPERLY FUNCTIONING, UPGRADE THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES BY INSTALLING A SPACER CLIP TO THE LATCHES. IF THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES ARE NOT PROPERLY FUNCTIONING, REPLACE THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES. THIS UPGRADE OR REPLACEMENT WILL BE PERFORMED AT NO COST TO THE CUSTOMER. IF ONE OF THE FRONT DOOR LATCHES HAS ALREADY BEEN REPLACED, THE OTHER FRONT DOOR LATCH WILL BE UPGRADED OR REPLACED AT NO COST TO THE CUSTOMER. REAR DOOR LATCHES. IN ADDITION, KIA IS EXTENDING THE WARRANTY ON THE REAR DOOR LATCHES FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. IF, AT ANY TIME WITHIN THE EXTENDED WARRANTY PERIOD, THE CUSTOMER EXPERIENCES THE CONDITION DESCRIBED ABOVE, REPLACE THE REAR DOOR LATCHES AT NO COST TO THE CUSTOMER. THE REMAINDER OF THE BASIC WARRANTY FOR COMPONENTS OTHER THAN THE REAR DOOR LATCHES REMAINS UNCHANGED AT 5 YEARS/60,000 MILES. ALL OTHER WARRANTY TERMS, LIMITATIONS AND CONDITIONS APPLY AND REMAIN UNCHANGED.

VALVE STEM ASSEMBLY"

IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO REPLACE THE TIRE VALVE STEM ASSEMBLIES IN CERTAIN 2011 MY SORENTO VEHICLES THAT WERE ORIGINALLY SOLD IN OR ARE CURRENTLY REGISTERED IN THE STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED.

IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO REPLACE THE TIRE VALVE STEM ASSEMBLIES TO PREVENT GRADUAL LOSS OF TIRE PRESSURE IN CERTAIN 2010 MY FORTE, 2011 MY SORENTO AND 2010 MY SOUL VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE 21 SALT STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED. THE 21 SALT STATES ARE: CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV. IN ADDITION TO THE SALT BELT STATES, THE FOLLOWING STATES HAVE SUBSTANTIALLY RAISED THEIR USE OF ROAD SALT OVER THE YEARS AND ARE ALSO PART OF THIS SERVICE CAMPAIGN: KS, KY, NE, ND, SD, UT, AND AK.

WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, TO REPLACE THE TIRE VALVE STEM ASSEMBLIES IN CERTAIN 2010 MY SOUL, 2010 MY FORTE, AND 2011 MY SORENTO VEHICLES ORIGINALLY RETAILED OR CURRENTLY REGISTERED IN ONE OF THE SALT-BELT STATES.

HAS BEEN EXPANDED TO INCLUDE ALL STATES. THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE TIRE VALVE STEMS TO PREVENT GRADUAL LOSS OF TIRE PRESSURE IN SOME 2011MY SORENTO (XMA), 2010MY SOUL (AM) AND 2010MY FORTE (TD) VEHICLES WHICH WERE ORIGINALLY RETAILED OR ARE CURRENTLY REGISTERED IN STATES WHERE ROAD SALT IS HEAVILY USED. THE STATES ARE: CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV KS, KY, NE, ND, SD, UT, AND AK. THE VALVE STEM ASSEMBLY IN THE WHEELS CAN CRACK IF THEY BECOME CORRODED. SUCH CRACKS CAN CAUSE THE AIR IN THE TIRES TO LEAK OUT. HOWEVER, THE VALVE STEM ASSEMBLY IS EQUIPPED WITH A TIRE PRESSURE MONITORING SYSTEM (TPMS) AND A SUFFICIENT LEAK WILL RESULT IN THE ILLUMINATION OF THE TPMS WARNING LIGHT. IN SOME INSTANCES, A CRACKED VALVE CAN BREAK OFF WHEN ATTEMPTING TO ADD AIR TO THE TIRES. TO ADDRESS THIS CONDITION, REPLACE THE TIRE VALVE STEM FOR ALL FOUR TPMS SENSORS ON ALL AFFECTED VEHICLES, FOLLOWING THE PROCEDURE OUTLINED IN THIS BULLETIN. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS."

PRODUCED FROM JANUARY 28, 2010 THROUGH MAY 16, 2011, WHICH MAY EXHIBIT AN INOPERABLE DRIVERS SIDE WINDOW. TO CORRECT THIS CONCERN, REPLACE THE POWER WINDOW MOTOR BY FOLLOWING THE SERVICE PROCEDURE OUTLINED IN THIS BULLETIN.

THE VALVE STEM ASSEMBLY IN WHEELS WILL CRACK IF BECOME CORRODED. *LJ UPDATED 10/02/15. *PE

SOME VEHICLES, OR AN INOPERATIVE VALVE LINKAGE IN THE INTAKE MANIFOLD ASSEMBLY. MODELS 2011-2013 SORENTO. *PE

MAIN SEAL OR OIL PAN, WHEN ACTUAL LEAKS COMING FROM ENGINE VALLEY,OIL FILTER HOUSING, OIL PRESSURE SWITCH, AND/OR GASKETS. *PE

*RM

MALFUNCTION LIGHT IS ON WITH STORED TROUBLE CODES. *RM

*RM

PROVIDES INFORMATION RELATED TO SOME VEHICLES WITH 2.4L ENGINES AND AUTOMATIC TRANSMISSIONS. ALTHOUGH SOME MIGHT NOT HAVE A DIRECT COMPLAINT RELATED TO A CLUNK OR SQUEALING NOISE FROM THE INTERMEDIATE SHAFT, KIA RECOMMENDS THAT ALL 2.4L ENGINE VEHICLES WITH AUTOMATIC TRANSMISSIONS BE REPAIRED FOR THIS CONCERN. *PE UPDATED 4/15/11. *PE

SOME VEHICLES WITH 3.5L PRODUCED PRIOR TO 4/8/10 MAY SET A P0300 DTC WITH NO INDICATION OF ENGINE ROUGHNESS OR MIS-FIRE. DURING VEHICLE INVESTIGATION AND TESTING THE CRANKSHAFT POSITION SENSOR P/N 39310 3C400 PRODUCED ABNORMAL ELECTRICAL NOISE DURING HIGH RPM'S IN FEW CASES; SETTING THE DTC. *NO

PROVIDES INFORMATION RELATING TO SOME VEHICLES EQUIPPED WITH 2.4L ENGINES. THERE MAY BE INTERMITTENT WIRE CONTACT ON THE STEEL COOLANT PIPE FLANGE, WHERE THE STARTER SOLENOID CIRCUIT IN THE WIRING HARNESS MAY CONTACT GROUND. *PE

10/23/09-01/21/10, AN EMS CONNECTOR MAY NOT HAVE BEEN PROPERLY SNAPPED INTO PLACE. KIA HAS IDENTIFIED TWO FIELD VEHICLES WHICH DID NOT HAVE CONNECTORS PROPERLY SNAPPED AND WANTS TO ENSURE MAXIMUM CUSTOMER SATISFACTION WITH HIS NEW MODEL. *PE

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 13, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.

developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.

USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device

LIMITED WARRANTY EXTENSION

The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS.

halogen headlamp low beam connector wiring harnesses on some 2011-2012MY Sorento (XMa) vehicles, produced from April 25, 2011 through June 16, 2011. In a limited production of these vehicles, a small number of headlamp connectors may lose electrical contact with a low beam bulb in one of the headlamp assemblies. This condition on the affected headlamp does not affect the other low beam. Also, the high beams continue to function at all times. Follow the procedure outlined in this bulletin to replace the low beam connector wiring harnesses. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.

Voluntary Service Campaign to replace the halogen headlamp low beam connector wiring harnesses on certain 2012 MY Sorento vehicles manufactured from April 25, 2011 through June 16, 2011. In a limited production of these vehicles, a small number of headlamp connectors may lose electrical contact with a low beam bulb in one of the headlamp assemblies. This condition on the affected headlamp does not affect the other low beam. Also, the high beams continue to function at all times.

the halogen headlamp low beam connector wiring harnesses on certain 2012 MY Sorento vehicles manufactured from April 25, 2011 through June 16, 2011. In a limited production of these vehicles, a small number of headlamp connectors may lose electrical contact with a low beam bulb in one of the headlamp assemblies. This condition on the affected headlamp does not affect the other low beam. Also, the high beams continue to function at all times.

clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011-2015 MY Sorento 2-Wheel Drive (2WD) vehicles originally purchased and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina, and Texas.

Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY Sorento 2-Wheel Drive vehicles originally purchased and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina, and Texas.

clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY Sorento 2-Wheel Drive vehicles originally purchased and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina, and Texas.

temperature sensor of some 2011-2014MY Optima (TF/QF) and 2011-2013MY Sorento (XMa) vehicles ONLY (see production dates on Page 3), which may experience freezing of condensation on the evaporator core and the following A/C performance related concerns below. Do NOT refer to this bulletin or the resistance specifications listed in this bulletin for ANY other models.

The same heaters are used in the cushions of both seats, but the RH cushion has a body sensor mat applied over the heater, resulting in less heat reaching the front passenger.

Navigation, then see wiring diagram for ?Back-Up Lamps? and you will see the Back-Up input into the audio unit. Also verify the reverse lamps operate as one of your first checks.

If the battery fails the test then it should be replaced and the VCMA relearn procedure should be performed with the GDS.

SPRING ASSEMBLY TO 15 YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCKSPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. KIAS SYSTEM IS DESIGNED TO ILLUMINATE THE AIRBAG WARNING LIGHT WHEN ELECTRICAL RESISTANCE INCREASES, WHICH CAN BE CONTRIBUTED TO BY USAGE PATTERNS AND ENVIRONMENTAL CONDITIONS. ILLUMINATION OF THE AIRBAG WARNING LIGHT, ADVISES YOU TO HAVE THE SYSTEM INSPECTED AND REPAIRED. IF CONTINUED TO BE USED WITHOUT REPAIR, THE DRIVERS AIRBAG MAY EVENTUALLY NOT DEPLOY IN A FRONTAL IMPACT.

- THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. KIAS SYSTEM IS DESIGNED TO ILLUMINATE THE AIRBAG WARNING LIGHT WHEN ELECTRICAL RESISTANCE INCREASES, WHICH CAN BE CONTRIBUTED TO BY USAGE PATTERNS AND ENVIRONMENTAL CONDITIONS. ILLUMINATION OF THE AIRBAG WARNING LIGHT ADVISES THE DRIVER TO HAVE THE SYSTEM INSPECTED AND REPAIRED. IF CONTINUED TO BE USED WITHOUT REPAIR, THE DRIVERS AIRBAG MAY EVENTUALLY NOT DEPLOY IN A FRONTAL IMPACT. KIA IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THIS WARRANTY EXTENSION ADDRESSES FAILURES OF THE DRIVERS FRONT AIRBAG CLOCK SPRING AS REPORTED BY SOME VEHICLE OWNERS, AS WELL AS THE DIAGNOSIS OF ANY CONCERNS RELATED TO THE AIRBAG WARNING LIGHT.

TEMPERATURE SENSOR OF SOME OPTIMA (TF/QF) AND SORENTO (XMA) VEHICLES (SEE PRODUCTION DATES ON PAGE 3), WHICH MAY EXPERIENCE FREEZING OF CONDENSATION ON THE EVAPORATOR CORE AND THE FOLLOWING A/C PERFORMANCE RELATED CONCERNS.

SOME OF SORENTO (XMA) VEHICLES, PRODUCED FROM JOB #1 THROUGH APRIL 4TH, 2012, WHICH MAY EXPERIENCE A DIAGNOSTIC TROUBLE CODE (DTC) (C1206 ~ C1211) DUE TO POSSIBLE WATER INTRUSION INTO THE REAR WHEEL SPEED SENSOR.

THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA AUDIO HEAD UNITS USING A GDS, AND NOW, THE SAME FUNCTIONALITY IS AVAILABLE ON KDS. SOME TECHNICIANS MAY NOT BE AWARE OF THE BENEFITS THE AUM TOOL HAS TO OFFER. THE AUM ELIMINATES THE NEED FOR MULTIPLE USB FLASH DRIVES FOR SPECIFIC VEHICLE MODELS AND APPLICATIONS WHICH, IF MISAPPLIED, MAY RESULT IN AN IMPROPER AUDIO SYSTEM SOFTWARE UPDATE AND/OR LOCKED UP HEAD UNIT. ADDITIONALLY, FIELD REPORTS HAVE INDICATED THAT USB DRIVES FOR AUDIO UPDATES ARE EASILY LOST OR MISPLACED.

MODULE (ECM) SYSTEM WHICH NEEDS TO HAVE SOFTWARE UPGRADED TO CORRECT OR PREVENT THIS CONDITION. MODELS 2011-2013 SORENTO, 2011-2012 AND 2014 SEDONA. *PE UPDATED 2/25/14. *PE

THERE MAY ALSO BE A SQUEAKING NOISE. 2011 SORENTO. *RM UPDATED 1/23/12. *PE

THEERE IS A PROCEDURE FOR UPDATING THE POWER CONTROL MODULE. 2011 SORENTO. *RM

*RM

THERE COULD BE NO CHARGE AND THERE IS A PROCESS FOR REPLACING THE ALTERNATOR. *RM UPDATED ON 06/08/2011. *KB

DESCRIBES PRECAUTIONS NECESSARY DURING AIRBAG CONTROL UNIT (ACU) RELATED DIAGNOSIS/REPAIR/REPLACEMENT TO PREVENT ACCIDENTAL AIRBAG DEPLOYMENT DURING SERVICING. AS AN ADDED SAFETY FEATURE, A ROLLOVER SENSOR HAS BEEN INCORPORATED INTO THE ACUS. *PE

diagnosis of the Inhibitor Switch.

Sorento (XMa) vehicles, produced from October 26, 2009 to November 5, 2012, which may exhibit a concern related to the second row seats being inoperative or difficult to release.

power up.

2011-2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN RELATED TO THE SECOND ROW SEATS BEING INOPERATIVE OR DIFFICULT TO RELEASE.

ON OPTIMA (QF) AND SORENTO (XMA).

REFER TO CHA051.

SEAT U BRACKET INSTALLATION. THE STRUCTURAL TUBE UNDER THE FRONT PASSENGER SEAT MAY HAVE BEEN OVER EXPANDED, CAUSING PRESSURE ON AND DEFORMATION OF THE INBOARD BRACKET. *PE

Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a Warning Lamp to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

A flush is required ONLY when a transmission is replaced.

with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.

correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.

This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles on page 2. Refer to the shop manual on KGIS for the specific Kia model for the correct transmission fluid check/fill procedures.

This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly. Follow the procedure outlined in this bulletin to replace the steering gear box yoke plug and assembly with updated parts.

This bulletin provides information regarding axle shaft serviceability for Kia vehicles equipped with a six-speed automatic transmission.

Damper Clutch (D/C) Solenoid on 6-speed automatic transaxles with DTC P0741 (active or history), instead of replacing the transaxle. To reduce vehicle repair time, this procedure can be performed with the transaxle installed in the vehicle.

VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, P0773, P1778 AND P2709. REPLACE THE SOLENOIDS IF CURRENT OR HISTORY CODES ARE PRESENT; DO NOT REPLACE THE TRANSAXLE. TO REDUCE VEHICLE REPAIR TIME, THIS PROCEDURE CAN BE PERFORMED WITH THE TRANSAXLE INSTALLED IN THE VEHICLE. REFER TO KGIS FOR SOLENOID PACK REMOVAL AND REINSTALLATION PROCEDURES FOR THE SPECIFIC YEAR AND MODEL OF THE VEHICLE.

THIS BULLETIN PROVIDES INFORMATION REGARDING AXLE SHAFT SERVICEABILITY FOR KIA VEHICLES EQUIPPED WITH A SIX-SPEED AUTOMATIC TRANSMISSION. REFER TO THE TABLE BELOW FOR A DETAILED LIST OF VEHICLE MODELS. INDIVIDUAL SERVICE PARTS SUCH AS AXLE BOOTS, JOINTS AND HARDWARE FOR INNER JOINT ARE NOW AVAILABLE THROUGH YOUR PARTS DEPARTMENT.

INFORMATION RELATING TO SOME SORENTO (XMA) VEHICLES PRODUCED FROM OCTOBER 27, 2009 TO FEBRUARY 25, 2011 WHICH MAY EXPERIENCE A NO-START CONDITION, UNEVEN ENGAGEMENT WHEN SHIFTING GEARS AND/OR P0705 STORED IN THE POWER-TRAIN CONTROL MODULE (PCM). TO CORRECT THIS CONCERN, INSTALL THE INHIBITOR SWITCH BRACKET ON THE INHIBITOR SWITCH BY FOLLOWING THE SERVICE PROCEDURE OUTLINED BELOW. KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED SORENTO VEHICLES. BEFORE CONDUCTING THE PROCEDURE, VERIFY THAT THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS.

RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE ECM/PCM.

VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, P0773, P1778 AND P2709. REPLACE THE SOLENOIDS IF CURRENT OR HISTORY CODES ARE PRESENT; DO NOT REPLACE THE TRANSAXLE. TO REDUCE VEHICLE REPAIR TIME, THIS PROCEDURE CAN BE PERFORMED WITH THE TRANSAXLE INSTALLED IN THE VEHICLE. REFER TO KGIS FOR SOLENOID PACK REMOVAL AND REINSTALLATION PROCEDURES FOR THE SPECIFIC YEAR AND MODEL OF THE VEHICLE.

ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. AFTER THE ADAPTIVE VALUES ARE RESET, THE TRANSMISSION COMPUTER ADAPTIVE VALUES MUST BE RELEARNED BY DRIVING IN A PRECISE MANNER TO TEACH THE COMPUTER THE PROPER SOLENOID DUTY AND LINE PRESSURE FOR THE NEW TRANSMISSION/COMPUTER COMBINATION.

SHIFTING GEARS OR A NO START CONDITION IN POWER TRAIN CONTROL MODULE (PCM). MODELS 2011-2012 SORENTO. *PE

THIS SOFTWARE UPGRADE WILL COR4RECT A CONCERN WHICH MAY CAUSE THE HAC (HILL START ASSIST CONTROL) TO NOT OPERATE WHEN THE MANUAL TRANSMISSION LEVER IS PLACED INTO REVERSE. *PE

CERTAIN VEHICLES WITH AUTOMATIC TRANSMISSIONS BE REPAIRED FOR THIS CONCERN. TWO COUNTERMEASURES WILL BE IMPLEMENTED SIMULTANEOUSLY TO CORRECT THE INTERMEDIATE SHAFT NOISE. *PE UPDATED 11/22/10. *PE UPDATED 6/28/11. *PE UPDATED 9/26/11. *PE

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the front passenger Occupant Detection System (ODS) Sensor Pad on 2011-2015MY Sorento (XMa) vehicles produced from September 24, 2009 through December 11, 2014. If the Occupant Detection System (ODS) Sensor Pad is not operating properly, the airbag warning light will illuminate and certain specific DTC(s) listed in this bulletin may be stored:

on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.

on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.

Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.

Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.

on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.

substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.

procedure to replace the front passenger Occupant Detection System (ODS) Sensor Pad on 2011-2015MY Sorento (XMa) vehicles produced from September 24, 2009 through December 11, 2014.

provides the procedure on how to inspect, clean and seal or, if necessary, replace the rear wheel speed sensor (WSS) housing covers on certain 2011-2015MY 2WD Sorento (XMa) vehicles, produced from October 24, 2009 through April 30, 2014, originally retailed and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina and Texas. If the rear wheel hub comes into contact with a significant amount of seawater, the water can enter the rear wheel speed sensor housing covers and may interrupt the rear wheel speed sensor signal and illuminate the Anti-Lock Braking System (?ABS?) and/or Electronic Stability Control (?ESC?) warning lights in the instrument cluster.

once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.

strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?

complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle with the RKE/SMK fob, ensure each door lock position switch (viewable in BCM > Current Data) is displaying the appropriate status and the pad-lid switch (hood switch depressor) is in place on the hood.

connector on some 2011 - 2013MY Sorento (XMa) vehicles, produced from October 24, 2009 through January 31, 2013, which may experience an inoperable low beam bulb due to poor terminal contact at the low beam bulb connector.

connector on some 2011 - 2013MY Sorento (XMa) vehicles, produced from October 24, 2009 through January 31, 2013, which may experience an inoperable low beam bulb due to poor terminal contact at the low beam bulb connector. This condition on the affected headlamp does not affect the other low beam. In addition, the high beams continue to function at all times.

August to provide you with an update regarding news reports regarding non-collision fires in Kia vehicles and NHTSA?s announcement of the opening of a Defect Petition for fire cases involving the 2011-14 Sorento and Optima vehicles. Since that time, we have been working cooperatively with NHTSA to analyze the safety performance of these and all Kia vehicles and added additional resources to quickly and effectively address any incidents. Recently, a non-profit consumer advocacy group called the Center for Automotive Safety (CAS) has asked for a recall of Kia vehicles for fire risk and members of the Senate Commerce Committee have asked Kia for additional information related to non-collision fires in Kia vehicles. These actions have generated additional media reports so we are providing you with additional information to assist you and your teams in addressing customer concerns.

INFORMATION REGARDING A SMALL NUMBER OF NONFUNCTIONING STOP LAMP SWITCHES IN SORENTO (XM) VEHICLES, AFTER PERFORMING VOLUNTARY SAFETY RECALL CAMPAIGN SC098. "

ACTUATOR OF SOME ALL-WHEEL DRIVE (AWD) EQUIPPED 2011~2016MY SPORTAGE (SL) VEHICLES, PRODUCED FROM MAY 6, 2010 THROUGH FEBRUARY 19, 2013 AND SOME AWD EQUIPPED 2011~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 24, 2009 THROUGH DECEMBER 11, 2014, WHICH MAY EXHIBIT AN INOPERATIVE AWD SYSTEM WITH THE MALFUNCTION INDICATOR LAMP (MIL) ON AND DTCS P1820/1821/1822/1823/1824 (ACTIVE OR IN HISTORY). TO CORRECT THIS CONCERN, REPLACE THE AFFECTED HYDRAULIC ACTUATOR BY REFERRING TO THE APPLICABLE SERVICE PROCEDURE ON KGIS.

SPORTAGE VEHICLES, WILL EXHIBIT AN INOPERATIVE AWD SYSTEM WITH MALFUNCTION INDICATOR LAMP. *LJ

SWITCH UNDER RECALL CAMPAIGN SC098 WAS PERFORMED. MODEL 2011 SORENTO. *PE

EXPERIENCING ILLUMINATION MALFUNCTION INDICATOR LAMP (MIL) AND CONCERNS ABOUT DRIVABILITY. MODELS 2011-2013 SORENTO. *PE

THE ETC ACTUATOR MAY NEED TO BE REPLACED. *JS

PROVIDES INFORMATION RELATING TO VEHICLES BUILT THAT MAY EXPERIENCE REDUCED LIFE FOR SOME OF THE EXTERIOR BULBS. EVEN THOUGH A CUSTOMER'S INITIAL CONCERN IS ONLY IN REGARDS TO A SINGLE BULB, ITS RECOMMENDED THAT REPLACING ALL EIGHT (8) BULBS SIMULTANEOUSLY PER INSTRUCTIONS. *PE

launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.

launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.

upgrade and/or replacement of door latches on 2011MY Sorento (XMa) vehicles. Kia has determined that after extended usage over years, the door latches may not function properly when being activated with the outside handle and the door may not open.

2011~12MY Sorento models produced before November 1, 2011 that may experience a loose or disengaged driver?s side seat outer trim cover from the mounting bracket assembly.

a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being damaged when removing the hood release lever. Follow the instructions included in this bulletin to properly remove the hood release lever using the new SST.

DEBRIS ACCUMULATION ON THE WINDSHIELD WASHER PUMP INLET FILTER. OVER TIME, SOME KIA VEHICLES MAY EXHIBIT A LIMITED APPLICATION OF WINDSHIELD WASHER FLUID WHEN THE WASHER FUNCTION IS USED. LIMITED APPLICATION OF WINDSHIELD WASHER FLUID CAN BE CAUSED BY FOREIGN DEBRIS ON THE WASHER PUMP INLET FILTER. TO CORRECT THIS CONDITION, REPLACE THE WASHER PUMP INLET FILTER AND PERFORM THE WINDSHIELD WASHER RESERVOIR FLUSHING PROCEDURE OUTLINED IN THIS TSB.

UPGRADE AND/OR REPLACEMENT OF DOOR LATCHES ON 2011MY SORENTO (XMA) VEHICLES. KIA HAS DETERMINED THAT AFTER EXTENDED USAGE OVER YEARS, THE DOOR LATCHES MAY NOT FUNCTION PROPERLY WHEN BEING ACTIVATED WITH THE OUTSIDE HANDLE AND THE DOOR MAY NOT OPEN. * FOR FRONT DOOR LATCHES: VEHICLES MAY HAVE PREVIOUSLY HAD ONE OR BOTH FRONT DOOR LATCHES REPLACED WITH IMPROVED ONES. THEREFORE, EACH VEHICLE MUST BE CONFIRMED IN WEBDCS WHETHER IT IS ELIGIBLE TO HAVE EITHER DRIVERS OR FRONT PASSENGERS OR BOTH FRONT DOOR LATCHES INSPECTED, UPGRADED AND/OR REPLACED. IF THE ELIGIBLE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES ARE PROPERLY FUNCTIONING, UPGRADE THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES BY INSTALLING A SPACER CLIP TO THE LATCHES. IF THE ELIGIBLE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES ARE NOT PROPERLY FUNCTIONING, REPLACE THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES WITH NEW ONES. * FOR REAR DOOR LATCHES: KIA IS EXTENDING THE WARRANTY ON REAR DOOR LATCHES FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. IF, WITHIN THE EXTENDED WARRANTY PERIOD, EITHER REAR DOOR LATCH DOES NOT FUNCTION PROPERLY WHEN BEING ACTIVATED WITH THE OUTSIDE HANDLE AND THE DOOR DOES NOT OPEN, REPLACE THE AFFECTED DOOR LATCH WITH A NEW ONE.

INSIDE CHROME DOOR HANDLE(S) ON SOME 2011MY SORENTO (XMA) VEHICLES, PRODUCED FROM JULY, 2010 THROUGH FEBRUARY, 2011 WHICH MAY EXPERIENCE CHROME TRIM PEELING ON THE INSIDE DOOR HANDLE(S). FOLLOW THE PROCEDURE IN THIS BULLETIN TO INSPECT THE APPEARANCE OF THE CHROME DOOR HANDLE(S) AND, IF NECESSARY, TO REPLACE ANY AFFECTED DOOR HANDLE(S). TO CORRECT THIS CONDITION, KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES AS THEY COME IN FOR NORMAL SERVICE/MAINTENANCE. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS.

questions on a campaign.

them of the Product Improvement Campaign on their vehicles.

advising them of the Product Improvement Campaign.

them of the Product Improvement Campaign.

SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN RELATED TO THE SECOND ROW SEATS BEING INOPERATIVE OR DIFFICULT TO RELEASE. IT IS IMPORTANT TO NOTE THAT SOME AMOUNT OF EFFORT IS REQUIRED TO FOLD THE 2ND ROW SEATS. TO CORRECT THIS CONDITION, FOLLOW THE SERVICE PROCEDURE OUTLINED IN THIS TSB.

SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN RELATED TO THE SECOND ROW SEATS BEING INOPERATIVE OR DIFFICULT TO RELEASE. IT IS IMPORTANT TO NOTE THAT SOME AMOUNT OF EFFORT IS REQUIRED TO FOLD THE 2ND ROW SEATS. TO CORRECT THIS CONDITION, FOLLOW THE SERVICE PROCEDURE OUTLINED IN THIS TSB.

CAMERA OF SOME KIA VEHICLES (SEE TABLE ON PG. 6 FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE IMAGE QUALITY FROM THE REAR VIEW CAMERA. DIAGNOSE THE CONCERNS USING THE INFORMATION IN THIS BULLETIN AND, IF NECESSARY, REPLACE THE REAR VIEW CAMERA WITH AN IMPROVED PART BY FOLLOWING THE APPLICABLE SERVICE PROCEDURE ON KGIS.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the replacement of the clock spring assembly on 2011MY - 2015MY Sorento (XMa) vehicles. Kia is extending the warranty coverage for the drivers front airbag clock spring assembly on the 2011-2015 MY Sorento vehicles, manufactured from 10/24/2009 through 12/17/2014, to fifteen (15) years with unlimited mileage, starting from the date of first service. This warranty extension addresses failures of the drivers front airbag clock spring, as well as the diagnosis of any concerns related to the airbag warning light.

the customer has paid for repairs to the airbag clock spring assembly.

2011-2015 My Sorento Airbag Clock Spring Assembly.

EXTENSION Q & A

CREAKING NOISE HEARD FROM THE FRONT OF THE VEHICLE WHEN TURNING THE WHEEL QUICKLY AT SLOW SPEEDS, ON SOME 2011 - 2013MY SORENTO (XMA), PRODUCED PRIOR TO AUGUST 28, 2012. THIS CONCERN MAY BE CAUSED BY CORROSION OF THE FRONT STRUT BEARING DUE TO WATER OR DEBRIS ENTRY AND IS MORE COMMONLY FOUND IN REGIONS WITH HIGHER SNOWFALL AND ROAD SALT USAGE.

REPLACING THE FRONT STRUT BEARINGS ON SOME 2011- 2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 THROUGH JANUARY 21, 2013, WHICH MAY EXHIBIT A CREAKING NOISE EMANATING FROM THE FRONT OF THE VEHICLE WHEN TURNING THE WHEEL QUICKLY, AT SLOW SPEEDS. TO CORRECT THIS CONDITION, REPLACE THE FRONT STRUT BEARING BY FOLLOWING THE PROCEDURE OUTLINED IN THIS BULLETIN.

2011MY 2015MY SORENTO (XMA) VEHICLES. IF THE AIRBAG WARNING LIGHT IS ON WITH ANY OF THE DTCS LISTED BELOW, FOLLOW THE PROCEDURE OUTLINED TO RESOLVE THE ISSUE.

identify and record the head unit software level on various head unit platforms and generations.

(ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).

ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.

COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. IF AFTER REPLACING A NAVIGATION HEAD UNIT THE ORIGINAL SD CARD DOES NOT OPERATE CORRECTLY, FOLLOW THE STEPS BELOW TO DIAGNOSE THE ISSUE:

ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.

produced from October 15, 2009 to September 29, 2011, which may exhibit a hard to open fuel filler door.

RELATED TO SOME SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 15, 2009 TO SEPTEMBER 29, 2011, WHICH MAY EXHIBIT A HARD TO OPEN FUEL FILLER DOOR.

MAY BE CAUSED BY SPIDER WEBS IN AND AROUND THE EVAPORATIVE EMISSIONS VENT LINES CREATING THE SET DTC. TO REPAIR THIS CONDITION, INSPECT THE AIR FILTER ASSEMBLY (LOCATED ON THE CCV) AND THE EVAPORATIVE EMISSIONS VENT LINES FOR SPIDER WEBS OR DEBRIS BEFORE REPLACING ANY COMPONENTS. THE SPIDER WEBS NEEDS TO BE CLEARED FROM THE LINES WITH A PIPE CLEANER, WIRE OR REPLACEMENT OF THE RESTRICTED COMPONENT (BLOWING COMPRESSED AIR THROUGH THE LINES IS OFTEN INEFFECTIVE).

*PE

reports regarding thermal incidents in Kia vehicles or NHTSA?s announcement of the opening of a Defect Petition for fire cases involving the 2011-14 Sorentos and Optimas, and I want to update you on KMA?s response to this issue. All automobiles contain combustible materials and a vehicle fire may be a result of any number of complex factors which must be carefully evaluated by trained technicians to, if possible, determine its cause and, ultimately, determine if a defect trend exists. At Kia, customer safety is paramount and although both KMA and NHTSA have independently concluded that no defect trends exist, KMA has significantly increased its committed resources to ensure that all thermal incidents are fully evaluated.

incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature or higher cabin humidity, the defogging logic may automatically switch ON the A/C, and/or set the air intake mode to Fresh Air. If the user changes these settings, the defogging logic will take control again after 3 to 5 minutes, depending on the procedure in this publication.

*RM