2014 Kia Optima TSBs
267 Technical Service Bulletins across 16 categories
Categories
Engine
136 bulletinsTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION...
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(CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia...
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is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installedif requestedat no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION...
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(CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the table on pages 9 and 10 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) -...
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This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1803 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) -...
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This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1802 titled "Knock Sensor Detection System - ECU Logic Improvement"; equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: BEARING CLEARANCE TESTER (BCT) PROCEDURES - This bulletin provides information regarding...
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test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.
PITSTOP: INJECTOR HARNESS ROUTING FOR PI1802Y/Z AND PI1803Y/Z ENGINE REPLACEMENTS - This bulletin provides information...
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to address a no-start or hard start with poor running condition after engine replacement under PI1802Y/Z or PI1803Y/Z. Some replacement long blocks may come with pre-installed fuel rail, injectors, and injector wiring harness. If the condition is present, it is possible that the injector harness was not installed correctly. The connections may be swapped from cylinder No. 1 and cylinder No. 4, and from cylinder No. 2 and cylinder No. 3.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised...
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to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1803 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised...
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to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1802 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST).
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The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised...
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to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1803 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised...
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to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1802 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R6: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC...
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IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been...
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revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been...
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revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled Knock Sensor Detection System - ECU Logic Improvement equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT - TSB_PI1802_R2 - Knock Sensor Detection System - ECU Logic Improvement - This bulletin has been...
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revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN - AUXILIARY CANISTER INSTALLATION AND EVAP LEAKAGE TEST...
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(SC189) - This bulletin provides information on the installation of an auxiliary EVAP canister on some 2011-2015MY Optima (TF) vehicles equipped with Theta 2.4L GDI engines, produced from August 12, 2010 through July 23, 2015. This is to improve evaporative system performance and ensure compliance with Federal and California emission regulation standards.
Voluntary Emissions Service Campaign (SC189) - Owner Notification Letter - Dear Kia Optima Owner: Kia Motors America, Inc.
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is conducting a Voluntary Emissions Service Campaign to install an auxiliary evaporative canister in your vehicle to ensure the evaporative canister is not releasing excessive pollutants into the air.
Voluntary Emissions Service Campaign (SC189) - Dealer Parts and Service Manager Memo - Kia Motors America, Inc.
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is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2011-2015 MY Kia Optima vehicles equipped with the 2.4-liter engine manufactured from August 12, 2010 through July 23, 2015. Kia has become aware of some 2011-2015 Optima vehicles that may have been produced with evaporative canisters that can cause the vehicle to release air pollutants, which exceed Federal and California emissions standards.
Voluntary Emissions Service Campaign (SC189) - Dealer Principal Memo - Kia Motors America, Inc.
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is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2011-2015 MY Kia Optima vehicles equipped with the 2.4-liter engine manufactured from August 12, 2010 through July 23, 2015. Kia has become aware of some 2011-2015 MY Optima vehicles that may have been produced with evaporative canisters that can cause the vehicle to release air pollutants that exceed Federal and California emissions standards.
PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z_Rev3) - This bulletin has been...
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revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement".
PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z_Rev3) - This bulletin has been...
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revised to include additional information. - This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement".
PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z_Rev2) - This bulletin has been...
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revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement".
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised...
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to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT CAMPAIGN : KNOCK SENSOR DETECTION SYSTEM (KSDS) LOGIC IMPROVEMENT (PI1802_R11) - This bulletin has...
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been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - CLOSED...
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- SUPERSEDED BY PI1802YZ/1803YZ.
PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been...
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revised to include additional information.This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - CLOSED - This bulletin...
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has been superseded by PI1803Y/Z.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised...
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to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT CAMPAIGN: TSB_R7 - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - CLOSED - SUPERSEDED...
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BY PI1802Y/Z.
PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been...
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revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT CAMPAIGN: TSB - REV 5 -KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This...
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bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been...
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revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled Knock Sensor Detection System - ECU Logic Improvement. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT CAMPAIGN: TSB - REV 10 - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This...
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bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TSB - PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) Rev.9 - This...
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bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin has been revised...
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to include additional information.This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC), P1326.
Owner Letter - PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - *** THIRD NOTICE *** - Dear Kia Optima Owner: Kia Motors America, Inc.
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is conducting an important Product Improvement Campaign to perform a software update on all 2011-2013 MY Optima vehicles equipped with 2.4L Gasoline Direct Injection ("GDI") and 2.0L Turbocharged GDI ("T-GDI") engines, and some 2014 MY Optima vehicles equipped with 2.4L GDI and 2.0L T-GDI engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit ("ECU").
Owner Letter - PRODUCT IMPROVEMENT CAMPAIGN (PI1802) **THIRD NOTICE** - Dear Kia Optima Owner: Kia Motors America, Inc.
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is conducting an important Product Improvement Campaign to perform a software update on some 2014 MY Optima vehicles equipped with 2.4L Gasoline Direct Injection ("GDI") engines, and all 2015-2018 MY Optima vehicles equipped with 2.4L GDI and 2.0L Turbocharged GDI ("T-GDI") engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit ("ECU").
PRODUCT IMPROVEMENT CAMPAIGN PI1803W/X_R5: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin...
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has been revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R4: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC...
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IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TECHNICAL SERVICE BULLETIN PI1802W/X (Rev 6) - PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS - This...
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bulletin has been revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled '"Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been...
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revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. Follow the MDPS Flowchart (page 2) along with the MDPS DTC Table (page 3) procedure outlined in this bulletin before replacing the C-MDPS Motor, ECU or Steering Column Housing.
TSB - Product Improvement Campaign: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin has...
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been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin...
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has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
PRODUCT IMPROVEMENT CAMPAIGN: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803).
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This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage
PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin provides...
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information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage. The KSDS detects vibrations indicating the onset of excessive connecting rod bearing wear. It is designed to alert the driver at an early stage of bearing wear before the occurrence of severe engine damage, including engine failure. If vibrations caused by bearing wear start to occur, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Limp Home Mode. This will reduce further damage to the engine and ensure that the vehicle occupants are not exposed to the risk of a more severe engine failure. At that time, Diagnostic Trouble Code (DTC) P1326, specific to the KSDS, will be recorded in the ECU. The vehicle can continue to be operated for a limited time in Limp Home Mode, but it will accelerate slowly and have a reduced maximum speed. Also, engine RPMs will be limited to approximately 1800-2000 RPM.
PI1802_OWNR2_OPT: Kia Motors America, Inc.
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is conducting an important Product Improvement Campaign to perform a software update on some 2014 MY Optima vehicles equipped with 2.4L Gasoline Direct Injection ("GDI") engines, and all 2015-2018 MY Optima vehicles equipped with 2.4L GDI and 2.0L Turbocharged GDI ("T-GDI") engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit ("ECU").
REPLACEMENT OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.
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This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on the Kia models listed on the chart below with a column mounted C-MDPS unit.
PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This bulletin provides...
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information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - This bulletin provides information...
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related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with Diagnostic Trouble Code ("DTC") P1326. Using the procedures published in TSB PI1802W/X and PI1803W/X, the subject vehicles were diagnosed and determined to require an engine replacement and are currently being held at dealers pending repair. As a result of additional field data collection and analysis, the initial diagnosis method has been updated to improve test result accuracy. Prior to performing an engine replacement on any of the VINs affected by this Service Action, the engine condition needs to be re-assessed utilizing an updated/expanded diagnostic process.
SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - This bulletin provides information...
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related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with Diagnostic Trouble Code ("DTC") P1326. Using the procedures published in TSB PI1802W/X and PI1803W/X, the subject vehicles were diagnosed and determined to require an engine replacement and are currently being held at dealers pending repair. As a result of additional field data collection and analysis, the initial diagnosis method has been updated to improve test result accuracy. Prior to performing an engine replacement on any of the VINs affected by this Service Action, the engine condition needs to be re-assessed utilizing an updated/expanded diagnostic process.
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin provides information related to the Technical...
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Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin provides information related to the Technical...
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Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
OWNER LETTER: Dear Kia Optima Owner: Kia Motors America, Inc.
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is conducting an important Product Improvement Campaign to perform a software update on all 2011-2013 MY Optima vehicles equipped with 2.4L Gasoline Direct Injection ("GDI") and 2.0L Turbocharged GDI ("T-GDI") engines, and some 2014 MY Optima vehicles equipped with 2.4L GDI and 2.0L T-GDI engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit ("ECU").
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin provides information related to the Technical...
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Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin provides information related to the Technical...
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Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
Dear Kia Optima Owner: Kia Motors America, Inc.
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would like to thank you for your purchase of a Kia Optima vehicle. Because Kia values you as our customer, we are conducting a Customer Satisfaction/Warranty Extension Program regarding the Motor Driven Power Steering (MDPS) unit in all 2011-2013 MY and some 2014 MY Optima vehicles.
VEHICLE PRODUCT IMPROVEMENT: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin has been revised...
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to include additional information.This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.
VEHICLE PRODUCT IMPROVEMENT: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X)- This bulletin has been revised...
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to include additional information This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.
VEHICLE PRODUCT IMPROVEMENT: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X)- This bulletin has been revised...
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to include additional information This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326..
PRODUCT IMPROVEMENT CAMPAIGN: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This bulletin has been...
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revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin has been revised...
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to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 5, 12/20/2018) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.
PRODUCT IMPROVEMENT CAMPAIGN:KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin has been...
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revised to include additional information.This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
SPECIAL SERVICE INFORMATION & SPECIFICATIONS FOR GDI HIGH PRESSURE FUEL SYSTEM - This bulletin has been revised to include additional information.
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This bulletin provides information relating to all Kia vehicles equipped with Gasoline Direct Injection (GDI) engines. In these engines highly pressurized gasoline is injected via a common fuel rail and injectors that deliver fuel directly into the combustion chamber of each cylinder. In comparison, in a conventional Multi-Point Fuel Injection (MPI) engine, the gasoline is injected into the intake port of each cylinder at a relatively low pressure. Due to high fuel pressure in a GDI system, servicing the GDI system requires special attention and handling procedures. This bulletin provides special service information and specifications for the GDI fuel system components.
REPLACEMENT OF C-MDPS MOTOR AND/OR ECU - This bulletin has been revised to include additional information.
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This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor and/or Electronic Control Unit (ECU) on the listed Kia models with a column mounted C-MDPS unit.
PRODUCT IMPROVEMENT CAMPAIGN - This bulletin has been revised to include additional information.
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This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN - This TSB has been revised to include additional information.
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This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage
VEHICLE PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin...
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has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage
PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin provides...
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information related to the Technical Service Bulletin previously published in November 2018 (PI1803) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.
PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIOENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) -...
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This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 2, 09/24/2018) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.
REPLACEMENT OF C-MDPS MOTOR AND/OR ECU - This bulletin provides information regarding the partial repair of the Motor...
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Driven Power Steering (MDPS) Motor and/or Electronic Control Unit (ECU) on the listed Kia models with a column mounted C-MDPS unit. Follow the procedure outlined in this bulletin.
PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - TSB - ENGINE CONTROL UNIT (ECU) SOFTWARE UPDATE - This document is the Technical...
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Service Bulletin for the new Product Improvement Campaign to provide information regarding a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - QUESTIONS AND ANSWERS - ENGINE CONTROL UNIT (ECU) SOFTWARE UPDATE - This...
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document is the Q & A for the new Product Improvement Campaign to provide information regarding a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - OWNER LETTER - Dear Kia Optima Owner: Kia Motors America, Inc.
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is conducting an important Product Improvement Campaign to perform a software update on all 2011-2013 MY Optima vehicles equipped with 2.4L Gasoline Direct Injection (?GDI?) and 2.0L Turbocharged GDI (?T-GDI?) engines, and some 2014 MY Optima vehicles equipped with 2.4L GDI and 2.0L T-GDI engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (?ECU?).
PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - DEALER SERVICE MANAGER LETTER - Attention: All Kia Dealer Service Managers, Kia...
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is conducting a Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - DEALER PRINCIPAL LETTER - Attention: All Kia Dealer Principals, Kia is...
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conducting a Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN (PI1802) - TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin...
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provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 2, 09/24/2018) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.
PRODUCT IMPROVEMENT CAMPAIGN (PI1802A1) UPDATE - OWNER LETTER - Dear Kia Optima Owner: As we previously notified you, Kia Motors America, Inc.
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is conducting an important Product Improvement Campaign to perform a software update on some 2014 MY Optima vehicles equipped with 2.4L Gasoline Direct Injection (?GDI?) engines, and all 2015 MY Optima vehicles equipped with 2.4L GDI and 2.0L Turbocharged GDI (?T-GDI?) engines to protect the engine from excessive connecting rod bearing damage by utilizing a Knock Sensor Detection System (?KSDS?). Our records show that the KSDS software was recently installed in your vehicle and we want to thank you for your quick action. Since then, Kia has become aware that the KSDS software version installed in your vehicle has an error and requires the installation of a new corrected software.
PRODUCT IMPROVEMENT CAMPAIGN (PI1802A1) UPDATE - DEALER SERVICE MANAGER LETTER - As announced in July 2018, Kia Motors America, Inc.
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has been conducting a Product Improvement Campaign (PI1802) to perform a software update to protect the engine from excessive connecting rod bearing damage by utilizing a Knock Sensor Detection System (?KSDS?) on certain Kia vehicles. Since the launch of this Product Improvement Campaign, Kia has become aware that the KSDS software version installed on 2014~2015 MY Optima vehicles before September 7, 2018 has an error and requires the installation of a new corrected software.
PRODUCT IMPROVEMENT CAMPAIGN (PI1802) - WARRANTY BULLETIN - KMA launched Product Improvement Campaign PI1802A on July...
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25, 2018 to perform a software update on certain vehicles with 2.4L GDI engines to alert vehicle drivers at an early stage of bearing wear to prevent severe engine damage.
PRODUCT IMPROVEMENT CAMPAIGN (PI1802) - TSB - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This...
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bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin provides...
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information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage. This update is for: * Some 2014MY Optima (TF) vehicles equipped with 2.4L GDI engines, manufactured at KMC from August 29, 2013 through April 25, 2014; * All 2015MY Optima (TF/QF) vehicles equipped with 2.4L GDI and 2.0L Turbocharged GDI (T-GDI) engines; * All 2014-2015MY Sportage (SL) vehicles equipped with 2.4L GDI and 2.0L Turbocharged GDI (T-GDI) engines; * All 2015MY Sorento (XMa) vehicles equipped with 2.4L GDI engines, manufactured from January 3, 2014 through December 11, 2014. The KSDS detects vibrations indicating the onset of excessive connecting rod bearing wear. It is designed to alert the driver at an early stage of bearing wear before the occurrence of severe engine damage, including engine failure. If vibrations caused by bearing wear start to occur, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Limp Home Mode. This will reduce further damage to the engine and ensure that the vehicle occupants are not exposed to the risk of a more severe engine failure. At that time, Diagnostic Trouble Code (?DTC?) P1326, specific to the KSDS, will be recorded in the ECU. The vehicle can continue to be operated for a limited time in Limp Home Mode, but it will accelerate slowly and have a reduced maximum speed. Also, engine RPMs will be limited to approximately 1800-2000 RPM. Kia is requesting the completion of this Product Improvement Campaign on all affected vehicles.
PRODUCT IMPROVEMENT CAMPAIGN: Dear Kia Optima Owner: Kia Motors America, Inc.
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is conducting an important Product Improvement Campaign to perform a software update on some 2014 MY Optima vehicles equipped with 2.4L Gasoline Direct Injection (?GDI?) engines, and all 2015 MY Optima vehicles equipped with 2.4L GDI and 2.0L Turbocharged GDI (?T-GDI?) engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (?ECU?).
Q & A - This document is the Q & A for the new Product Improvement Campaign to provide information regarding a software...
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update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
DEALER SERVICE MANAGER NOTICE - This notice advised the dealer service manager of the new Product Improvement Campaign...
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to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
DEALER PRINCIPAL NOTICE - This notice advised the dealer principal of the new Product Improvement Campaign to perform a...
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software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be...
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considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
TSB - SERVICE ACTION: TURBO OIL FEED LINE REPLACEMENT (SA300) - This bulletin provides the procedure to replace the...
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turbo oil feed line on some 2011-2015MY Optima (TF), produced from November 1, 2010 through August 30, 2011, 2012-2015MY Optima (QF), produced from August 31, 2011 through October 2, 2015, and 2011-2015MY Sportage (SL) vehicles, produced from December 30, 2010 through November 6, 2015, equipped with Theta 2.0T-GDI engine, which may exhibit an oil leak at the turbo oil feed line.
PARTS BULLETIN - THETA II ENGINE SAFETY RECALL (SC147) - This bulletin provides information related to the inspection...
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and, if necessary, replacement of the engine assembly on certain 2011 to 2014 model year Optima, Sorento, and Sportage vehicles. For repair information please refer to Technical Service Bulletin SC147.
CUSTOMER SATISFACTION BULLETIN: 2017-01 - 2014 MY OPTIMA (TF) ENGINE SHORT BLOCK WARRANTY EXTENSION - The purpose of...
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this bulletin is to provide information related to the extension of the New Vehicle Limited Warranty for the Engine Short Block Assembly (engine block, crankshaft and bearings, connecting rods and bearings and pistons) on certain 2014 MY Optima (TF) vehicles with 2.4L GDI or 2.0L Turbo GDI engine to 10 years starting from the date of first service or 120,000 miles whichever occurs first, regardless of whether the vehicle owner is an original or subsequent vehicle owner.
WARRANTY BULLETIN: 2017-09.R4 - SC147 Claims Processing Procedures - This Warranty Bulletin accompanies TSB SC147 Theta...
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II Engine Inspection and/or Replacement and is provided to dealers for specific guidance with claim administration and processing of SC147 warranty claims.
PARTS BULLLETIN: 20201-0002 (Revision 3.1) - This bulletin provides information related to the inspection and, if...
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necessary, replacement of the engine assembly on certain 2011 to 2014 model year Optima, Sorento, and Sportage vehicles.
SERVICE MANAGER MEMO: SC141 - SERVICE CAMPAIGN - Attention: All Kia Service Managers - Kia Motors America, Inc.
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will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally retailed or currently registered in one of the 28 states where heavy amounts of road salt are used.
DEALER PRINCIPAL MEMO: SC141 - SERVICE CAMPAIGN - Attention: All Kia Dealer Principals - Kia Motors America, Inc.
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will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally retailed or currently registered in one of the 28 states where heavy amounts of road salt are used.
MDPS FLEXIBLE COUPLING REPLACEMENT CUSTOMER SATISFACTION PROGRAM (CS1604) - This bulletin provides information regarding...
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the replacement of the flexible coupling in the Motor Driven Power Steering (MDPS) on some 2011-2014 MY Optima (QF/TF/TFH) vehicles, produced from August 12, 2010 to December 18, 2013. The MDPS unit may experience noise when turning the steering wheel left or right, especially while the vehicle is stopped. Kia?s analysis has identified that this condition occurs mainly in extremely high humidity states adjacent to warm ocean waters due to the wear of the flexible coupling in the MDPS, after extended usage over years. The extremely high humidity states adjacent to warm ocean waters include: Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina, and Texas. For vehicles sold or currently registered in extremely high humidity states adjacent to warm ocean waters, replace the flexible coupling with a new one if it has not been previously replaced under warranty. Before conducting the procedure, verify that the vehicle is included in the list of the affected VINs. For vehicles sold or registered in all other states, Kia is extending the warranty on the flexible coupling in the MDPS from 5 years/60,000 miles to 10 years/unlimited mileage, starting from the date of first service in order to ensure customer satisfaction. If the MDPS unit experiences noise when turning the steering wheel left or right, replace the affected flexible coupling with a new one.
ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade...
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for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY Sorento (XMa) vehicles, produced from April 19, 2011 to December 11, 2014, some 2011~2015MY Optima (TF) vehicles, produced from August 12, 2010 to July 23, 2015, and some 2014~2016MY Sportage (SL) vehicles, produced from September 30, 2013 to November 16, 2015, which may experience a malfunction indicator lamp (MIL) illuminated with the Electronic Control Unit (ECU) system-related DTC(s): P0420 and possibly P0171. This concern occurs most commonly during prolonged engine braking while descending a steep grade.
DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC005) - This bulletin provides information related to...
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extracting ?in use performance tracking? emissions data from the engine control unit (ECU) in certain vehicles sold in California.
TURBOCHARGER OIL LINE INSPECTION - Follow the procedure in this article to properly inspect/clean the oil feed and...
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return lines.
MDPS FLEXIBLE COUPLING REPLACEMENT - Rev 2 - This bulletin provides information related to the replacement of the...
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flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped. This condition may be caused by premature wear of the flexible coupling in the MDPS.
ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade...
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for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY Sorento (XMa) vehicles, produced from April 19, 2011 to December 11, 2014, some 2011~2015MY Optima (TF) vehicles, produced from August 12, 2010 to July 23, 2015, and some 2014~2016MY Sportage (SL) vehicles, produced from September 30, 2013 to November 16, 2015, which may experience a malfunction indicator lamp (MIL) illuminated with the Electronic Control Unit (ECU) system-related DTC(s): P0420 and possibly P0171. This concern occurs most commonly during prolonged engine braking while descending a steep grade.
PITSTOP: RESETTING CYLINDER BALANCE ADAPTATION VALUES - When addressing a cylinder balance concern on a vehicle equipped...
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with a 2.4L GDI engine, it is important to note that the DTC may recur after replacement of any faulty component(s) and resetting adaptive values. See this Article for information on resetting cylinder balance adaptation values.
MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible...
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coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped.
PIT STOP: GDI INJECTOR SPRAY TIP DEPOSITS - A design feature of vehicles equipped with a Gasoline Direct Injection (GDI)...
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system is the placement of each fuel injector directly into the engine cylinder head assembly. Therefore, it is completely normal for the combustion process to create deposits on the injector spray tip surfaces.
MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible...
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coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped. This condition may be caused by premature wear of the flexible coupling in the MDPS.
OWNER LETTER: WTY004 - DEAR KIA OPTIMA OWNER: KIA MOTORS AMERICA TAKES PRIDE IN PROVIDING YOU WITH HIGH QUALITY AND DEPENDABLE VEHICLES.
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IN ORDER TO MAINTAIN THESE STANDARDS, KIA IS EXTENDING THE WARRANTY COVERAGE, TO ALL OWNERS, FOR THE ENGINES SHORT BLOCK ASSEMBLY ON 2011-2014 MODEL YEAR OPTIMA VEHICLES WITH 2.4L GDI OR 2.0L TURBO GDI TO 10 YEARS STARTING FROM THE DATE OF FIRST SERVICE OR 120,000 MILES, WHICHEVER OCCURS FIRST. THE SHORT BLOCK CONSISTS OF THE ENGINE BLOCK, CRANKSHAFT AND BEARINGS, CONNECTING RODS AND BEARINGS AND PISTONS. THIS WARRANTY EXTENSION ADDRESSES ISSUES WITH CONNECTING ROD WEAR WHICH RESULTS IN KNOCKING NOISE FROM THE ENGINE. THE KNOCKING NOISE INCREASES IN FREQUENCY AS THE ENGINE RPM INCREASES. IF THE VEHICLE CONTINUES TO BE DRIVEN WITH A WORN CONNECTING ROD BEARING, THE BEARING CAN FAIL AND MAY RESULT IN ENGINE FAILURE.
REQUEST FOR REIMBURSEMENT FORM: WTY004 - IF YOU HAVE PAID TO HAVE YOUR ENGINE REPAIRED/REPLACED DUE TO CONNECTING ROD...
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FAILURE, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION TO THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410, 1-800-333-4542
DEALER PARTS AND SERVICE MANAGER MEMO: WTY004 - EFFECTIVE IMMEDIATELY, KIA MOTORS AMERICA, INC.
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HAS EXTENDED THE WARRANTY COVERAGE OF THE KIA NEW VEHICLE LIMITED WARRANTY FOR THE SHORT BLOCK ASSEMBLY (ENGINE BLOCK, CRANKSHAFT AND BEARINGS, CONNECTING RODS AND BEARINGS AND PISTONS) ON ALL 2011-2014 MODEL YEAR OPTIMA VEHICLES WITH 2.4L GDI OR 2.0L TURBO GDI ENGINE TO 10 YEARS STARTING FROM THE DATE OF FIRST SERVICE OR 120,000 MILES, WHICHEVER COMES FIRST, REGARDLESS OF WHETHER THE VEHICLE OWNER IS AN ORIGINAL OR SUBSEQUENT VEHICLE OWNER. THE PURPOSE OF THIS WARRANTY EXTENSION IS TO ADDRESS ISSUES WITH CONNECTING ROD AND BEARING WEAR THAT CAN LEAD TO ENGINE FAILURE. OPTIMA HYBRID VEHICLES ARE NOT INCLUDED IN THIS WARRANTY EXTENSION PROGRAM.
WARRANTY BULLETIN: WTY004 - 2011-2014 MY OPTIMA (TF/QF) ENGINE SHORT BLOCK WARRANTY EXTENSION (WTY004) - THIS WARRANTY...
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BULLETIN PROVIDES INFORMATION RELATED TO THE EXTENSION OF THE NEW VEHICLE LIMITED WARRANTY FOR THE ENGINE SHORT BLOCK ASSEMBLY (ENGINE BLOCK, CRANKSHAFT AND BEARINGS, CONNECTING RODS AND BEARINGS AND PISTONS) ON ALL 2011-2014 MY OPTIMA VEHICLES WITH 2.4L GDI OR 2.0L TURBO GDI ENGINE TO 10 YEARS STARTING FROM THE DATE OF FIRST SERVICE OR 120,000 MILES, WHICHEVER OCCURS FIRST, REGARDLESS OF WHETHER THE VEHICLE OWNER IS AN ORIGINAL OR SUBSEQUENT VEHICLE OWNER. THE PURPOSE OF THIS WARRANTY EXTENSION IS TO ADDRESS ISSUES WITH CONNECTING ROD AND BEARING WEAR THAT CAN LEAD TO ENGINE FAILURE. OPTIMA HYBRID VEHICLES ARE NOT INCLUDED IN THIS WARRANTY EXTENSION.
OWNER NOTIFICATION LETTER (SC135) - DEAR KIA OWNER, KIA MOTORS AMERICA, INC.
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IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM REGARDING THE EVAPORATIVE CANISTER IN YOUR VEHICLE.
DEALER PARTS & SERVICE MANAGER MEMO (SC135) - ATTENTION: ALL DEALER PARTS AND SERVICE MANAGERS, KIA MOTORS AMERICA, INC.
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IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSPECT THE EVAPORATIVE CANISTER. KIA HAS DETERMINED THAT THE FOLLOWING KIA VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED, MAY EXHIBIT AN EVAPORATIVE CANISTER LEAK DUE TO PROLONGED EXPOSURE TO ROAD SALT
DEALER PRINCIPAL MEMO (SC135) - ATTENTION: ALL DEALER PRINCIPALS, KIA MOTORS AMERICA, INC.
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IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSPECT THE EVAPORATIVE CANISTER. KIA HAS DETERMINED THAT THE FOLLOWING KIA VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED, MAY EXHIBIT AN EVAPORATIVE CANISTER LEAK DUE TO PROLONGED EXPOSURE TO ROAD SALT
PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR...
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SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. THIS IS DUE TO THE FACT THAT IT MAY BE IMPOSSIBLE TO REMOVE ALL METAL CONTAMINANTS FROM THE RECEIVER/DRYER DURING THE A/C FLUSHING PROCEDURE. REFER TO THE INCLUDED TABLE FOR DETAILED INFORMATION ON COMPONENT REPLACEMENT BY MODEL. IF YOU SUSPECT A PLUGGED EXPANSION VALVE, THE INLET SCREENS CAN BE CLEANED. IF THE VALVE IS NOT EQUIPPED WITH AN INLET SCREEN AND IS RESTRICTED, THE EXPANSION VALVE MAY ALSO NEED TO BE REPLACED.
TSB REV1: MDPS FLEXIBLE COUPLING REPLACEMENT CUSTOMER SATISFACTION PROGRAM (CS1604) - THIS BULLETIN PROVIDES INFORMATION...
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REGARDING THE REPLACEMENT OF THE FLEXIBLE COUPLING IN THE MOTOR DRIVEN POWER STEERING (MDPS) ON SOME 2011-2014 MY OPTIMA (QF/TF/TFH) VEHICLES, PRODUCED FROM AUGUST 12, 2010 TO DECEMBER 18, 2013. THE MDPS UNIT MAY EXPERIENCE NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, ESPECIALLY WHILE THE VEHICLE IS STOPPED. KIAS ANALYSIS HAS IDENTIFIED THAT THIS CONDITION OCCURS MAINLY IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS DUE TO THE WEAR OF THE FLEXIBLE COUPLING IN THE MDPS, AFTER EXTENDED USAGE OVER YEARS. THE EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS INCLUDE: ALABAMA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, SOUTH CAROLINA, AND TEXAS. FOR VEHICLES SOLD OR CURRENTLY REGISTERED IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS, REPLACE THE FLEXIBLE COUPLING WITH A NEW ONE IF IT HAS NOT BEEN PREVIOUSLY REPLACED UNDER WARRANTY. BEFORE CONDUCTING THE PROCEDURE, VERIFY THAT THE VEHICLE IS INCLUDED IN THE LIST OF THE AFFECTED VINS. FOR VEHICLES SOLD OR REGISTERED IN ALL OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE FLEXIBLE COUPLING IN THE MDPS FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE IN ORDER TO ENSURE CUSTOMER SATISFACTION. IF THE MDPS UNIT EXPERIENCES NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, REPLACE THE AFFECTED FLEXIBLE COUPLING WITH A NEW ONE.
Q AND A: CS1604 - ALL 2011-2013 MY AND SOME 2014 MY OPTIMA VEHICLES MOTOR DRIVEN POWER STEERING (MDPS) FLEXIBLE...
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COUPLING CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM
OWNER LETTER: CS1604 - CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM - DEAR KIA OPTIMA OWNER: KIA MOTORS AMERICA, INC.
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WOULD LIKE TO THANK YOU FOR YOUR PURCHASE OF A KIA OPTIMA VEHICLE. BECAUSE KIA VALUES YOU AS OUR CUSTOMER, WE ARE CONDUCTING A CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM REGARDING THE MOTOR DRIVEN POWER STEERING (MDPS) UNIT IN ALL 2011-2013 MY AND SOME 2014 MY OPTIMA VEHICLES.
REQUEST FOR REIMBURSEMENT FORM: CS1604 - 2011-2013 AND SOME 2014 MY OPTIMA VEHICLES MOTOR DRIVEN POWER STEERING (MDPS)...
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CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM - IF YOU HAVE PAID TO HAVE THE FLEXIBLE COUPLING IN THE MDPS REPLACED, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION AT THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410
DEALER PARTS AND SERVICE MANAGER MEMO: CS1604 - KIA MOTORS AMERICA, INC.
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IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE MOTOR DRIVEN POWER STEERING (MDPS) ON ALL 2011-2013 MY AND SOME 2014 MY KIA OPTIMA VEHICLES. THE MDPS UNIT MAY EXPERIENCE NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, ESPECIALLY WHILE THE VEHICLE IS STOPPED. KIAS ANALYSIS HAS IDENTIFIED THAT THIS CONDITION OCCURS MAINLY IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS DUE TO THE WEAR OF THE FLEXIBLE COUPLING IN THE MDPS, AFTER EXTENDED USAGE OVER YEARS. THE EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS INCLUDE: ALABAMA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, SOUTH CAROLINA, AND TEXAS. FOR VEHICLES SOLD OR CURRENTLY REGISTERED IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS, THE FLEXIBLE COUPLING WILL BE REPLACED WITH A NEW ONE IF IT HAD NOT BEEN PREVIOUSLY REPLACED UNDER WARRANTY. FOR VEHICLES SOLD OR REGISTERED IN ALL OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE FLEXIBLE COUPLING IN THE MDPS FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE FIRST DATE OF SERVICE IN ORDER TO ENSURE CUSTOMER SATISFACTION.
DEALER PRINCIPAL MEMO: CS1604 - KIA MOTORS AMERICA, INC.
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IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE MOTOR DRIVEN POWER STEERING (MDPS) ON ALL 2011-2013 MY AND SOME 2014 MY KIA OPTIMA VEHICLES. THE MDPS UNIT MAY EXPERIENCE NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, ESPECIALLY WHILE THE VEHICLE IS STOPPED. KIAS ANALYSIS HAS IDENTIFIED THAT THIS CONDITION OCCURS MAINLY IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS DUE TO THE WEAR OF THE FLEXIBLE COUPLING IN THE MDPS, AFTER EXTENDED USAGE OVER YEARS. THE EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS INCLUDE: ALABAMA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, SOUTH CAROLINA, AND TEXAS. FOR VEHICLES SOLD OR CURRENTLY REGISTERED IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS, THE FLEXIBLE COUPLING WILL BE REPLACED WITH A NEW ONE IF IT HAD NOT BEEN PREVIOUSLY REPLACED UNDER WARRANTY. FOR VEHICLES SOLD OR REGISTERED IN ALL OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE FLEXIBLE COUPLING IN THE MDPS FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE FIRST DATE OF SERVICE IN ORDER TO ENSURE CUSTOMER SATISFACTION.
PITSTOP: SMART PEDAL FEATURE - THE SMART PEDAL IS AN INTEGRAL PART OF THE ENGINE MANAGEMENT SYSTEM (EMS) FUNCTIONALITY...
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WHICH MONITORS AND PREVENTS THE SIMULTANEOUS ACTIVATION OF ACCELERATOR AND BRAKE PEDALS. WHEN ENGAGED, THE FEATURE REDUCES ENGINE POWER TO IDLE. MOST CUSTOMERS WILL NEVER NOTICE THE SMART PEDAL FEATURE WHEN ACTIVE, HOWEVER, CUSTOMERS WHO TEND TO REST THEIR FOOT ON THE BRAKE PEDAL WHILE DRIVING MIGHT DESCRIBE A HESITATION OR DELAY SYMPTOM AND NOT REALIZE THAT THE EMS ELECTRONIC CONTROL MODULE IS INTERVENING, AS DESIGNED.
SERVICE ACTION: STEERING FEEL IMPROVEMENT (SA188) - THIS BULLETIN PROVIDES INFORMATION RELATED TO AN UPGRADE OF THE...
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LOGIC FOR THE MOTOR DRIVEN POWER STEERING (MPDS) ECU OF SOME 2014~2015MY OPTIMA (QF) VEHICLES, PRODUCED FROM AUGUST 23, 2013 THROUGH JULY 24, 2014, TO ADDRESS SOME COMPLAINTS THAT THE STEERING PULLS TO ONE SIDE. TO INSTALL THE NEW STEERING LOGIC, REPROGRAM THE MDPS SYSTEM USING THE GDS/KDS DOWNLOAD, AS DESCRIBED IN THIS BULLETIN. FOR CONFIRMATION THAT THE LATEST REFLASH HAS BEEN DONE TO A VEHICLE YOU ARE WORKING ON, VERIFY ROM ID USING THE TABLES IN THIS TSB.
MDPS FLEXIBLE COUPLING REPLACEMENT CUSTOMER SATISFACTION PROGRAM (CS1604) - THIS BULLETIN PROVIDES INFORMATION REGARDING...
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THE REPLACEMENT OF THE FLEXIBLE COUPLING IN THE MOTOR DRIVEN POWER STEERING (MDPS) ON SOME 2011-2014 MY OPTIMA (QF/TF/TFH) VEHICLES, PRODUCED FROM AUGUST 12, 2010 TO DECEMBER 18, 2013. THE MDPS UNIT MAY EXPERIENCE NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, ESPECIALLY WHILE THE VEHICLE IS STOPPED. KIAS ANALYSIS HAS IDENTIFIED THAT THIS CONDITION OCCURS MAINLY IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS DUE TO THE WEAR OF THE FLEXIBLE COUPLING IN THE MDPS, AFTER EXTENDED USAGE OVER YEARS. THE EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS INCLUDE: ALABAMA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, SOUTH CAROLINA, AND TEXAS. FOR VEHICLES SOLD OR CURRENTLY REGISTERED IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS, REPLACE THE FLEXIBLE COUPLING WITH A NEW ONE IF IT HAS NOT BEEN PREVIOUSLY REPLACED UNDER WARRANTY. BEFORE CONDUCTING THE PROCEDURE, VERIFY THAT THE VEHICLE IS INCLUDED IN THE LIST OF THE AFFECTED VINS. FOR VEHICLES SOLD OR REGISTERED IN ALL OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE FLEXIBLE COUPLING IN THE MDPS FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE IN ORDER TO ENSURE CUSTOMER SATISFACTION. IF THE MDPS UNIT EXPERIENCES NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, REPLACE THE AFFECTED FLEXIBLE COUPLING WITH A NEW ONE.
PROPER OIL GRADE / VISCOSITY SELECTION FOR TURBO EQUIPPED VEHICLES - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE...
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PROPER ENGINE OIL GRADE / VISCOSITY TO BE USED WHEN SERVICING VEHICLES EQUIPPED WITH A TURBOCHARGER. IN ADDITION TO FOLLOWING THE TURBO-SPECIFIC MAINTENANCE INTERVAL SCHEDULES, IT IS VERY IMPORTANT TO FOLLOW THE GRADE AND THE SAE OIL VISCOSITY RECOMMENDATIONS IN THE APPLICABLE SERVICE MANUAL TO ENSURE THE PROPER LUBRICATION IS DELIVERED TO THE TURBOCHARGER AND TO PREVENT ENGINE DAMAGE.
KIA: CRANKSHAFT POSITION SENSOR (CKP) VARIATION HAS NOT LEARNED CAUSING MISFIRE OF ENGINE AND MALFUNCTION INDICATOR LIGHT (MIL) TO COME IN DASH.
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MODEL ALL. NO YEARS LISTED. *PE
Electrical
28 bulletinsTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2303) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2015MY Optima (TF), 2012-2015MY Optima (QF) and 2016-2020MY Optima (JF, JFa) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC...
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COMPATIBILITY (CS2310) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 7. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.
CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has...
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developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.
CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has...
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developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2303) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2015MY Optima (TF), 2012-2015MY Optima (QF) and 2016-2020MY Optima (JF, JFa) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC...
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COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 6. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2303) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2015MY Optima (TF), 2012-2015MY Optima (QF) and 2016-2020MY Optima (JF, JFa) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has...
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developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2303) - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2015MY Optima (TF), 2012-2015MY Optima (QF) and 2016-2020MY Optima (JF, JFa) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has...
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developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has...
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developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2303) - This...
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bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2015MY Optima (TF), 2012-2015MY Optima (QF) and 2016-2020MY Optima (JF, JFa) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY SAFETY PLUG FUSE INSPECTION AND REPLACEMENT - This bulletin provides...
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information associated with the "Hybrid System Warranty Extension Program" (WTY029) to inspect and, if necessary, replace the High Voltage Battery (HVB) Safety Plug Fuse Assembly or Main Fuse on 2013-2016MY Optima Hybrid (TF HEV) vehicles produced from September 27, 2012 through July 22, 2015.
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of...
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USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device
ECU UPGRADE - STEERING LOGIC IMPROVEMENT - This bulletin has been revised to include additional information.
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This bulletin provides information related to the MDPS ECU software upgrade for some 2012-2014MY Optima (QF), produced from August 2, 2010 through July 27, 2014, and 2016-2018MY Sorento (UMa) vehicles, produced from October 27, 2014 through August 22, 2017, which may experience a notchy feel in the steering wheel. To correct this condition, the vehicle should be evaluated using the MDPS Effort Measurement Software detailed in the repair procedure starting on page 2 to determine whether an improved steering logic should be installed in the MDPS ECU, or if the Steering Column and Housing Assembly replacement is required.
ECU UPGRADE ? STEERING LOGIC IMPROVEMENT -This bulletin has been revised to include additional information.
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This bulletin provides information related to the MDPS ECU software upgrade for some 2011-2014MY Optima (QF), produced from August 2, 2010 through July 27, 2014, and 2016-2018MY Sorento (UMa) vehicles, produced from October 27, 2014 through August 22, 2017, which may experience a notchy feel in the steering wheel.
ECU UPGRADE ? STEERING LOGIC IMPROVEMENT - This bulletin has been revised to include additional information.
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This bulletin provides information related to the MDPS ECU software upgrade for some 2011-2014MY Optima (QF), produced from August 2, 2010 through July 27, 2014, and 2016-2018MY Sorento (UMa) vehicles, produced from October 27, 2014 through August 22, 2017, which may experience a notchy feel in the steering wheel.
TSB - ECU UPGRADE ? STEERING LOGIC IMPROVEMENT -This bulletin has been revised to include additional information.
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This bulletin provides information related to the MDPS ECU software upgrade for some 2011-2014MY Optima (QF), produced from August 2, 2010 through July 27, 2014, and 2016-2018MY Sorento (UMa) vehicles, produced from October 27, 2014 through August 22, 2017, which may experience a notchy feel in the steering wheel. To correct this condition, the vehicle should be evaluated using the MDPS Effort Measurement Software detailed in the repair procedure starting on page 2 to determine whether an improved steering logic should be installed in the MDPS ECU, or if an MDPS column replacement is required. To determine whether the updated MDPS ECU reflash applies to a vehicle you are working on, or whether it has already been performed, verify ROM ID using the tables in this TSB.
TSB - ECM UPGRADE ? STEERING LOGIC IMPROVEMENT -This bulletin has been revised to include additional information.
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This bulletin provides information related to the MDPS ECU software upgrade for some 2011 ~ 2014MY Optima (TF/QF) vehicles, produced from Job #1 through July 27, 2014, which may experience a notchy feel in the steering wheel.
PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor.
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The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS.
PITSTOP: NO COMMUNICATION WITH BLIND SPOT - This Pitstop provides information relating to 2014-2015MY Optima (QF)...
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vehicles with Blind Spot Detection (BSD), which may exhibit a ?Check BSD System? message and no communication with the BSD system after collision repairs. This concern is commonly caused by the rear bumper harness installed backwards.
A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - This bulletin provides the procedure to replace the evaporator...
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temperature sensor of some 2011-2014MY Optima (TF/QF) and 2011-2013MY Sorento (XMa) vehicles ONLY (see production dates on Page 3), which may experience freezing of condensation on the evaporator core and the following A/C performance related concerns below. Do NOT refer to this bulletin or the resistance specifications listed in this bulletin for ANY other models.
INFORMATION COLLECTION RELATED TO ELECTRICAL CONCERNS - To enhance communication of dealer findings regarding electrical...
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concerns, a photo collection warranty time reimbursement program is being implemented.
PITSTOP: NO COMMUNICATION WITH BLIND SPOT DETECTION AFTER COLLISION REPAIRS - THIS PITSTOP PROVIDES INFORMATION RELATING...
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TO 2014-2015MY OPTIMA (QF) VEHICLES WITH BLIND SPOT DETECTION (BSD), WHICH MAY EXHIBIT A CHECK BSD SYSTEM MESSAGE AND NO COMMUNICATION WITH THE BSD SYSTEM AFTER COLLISION REPAIRS. THIS CONCERN IS COMMONLY CAUSED BY THE REAR BUMPER HARNESS INSTALLED BACKWARDS.
A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EVAPORATOR...
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TEMPERATURE SENSOR OF SOME OPTIMA (TF/QF) AND SORENTO (XMA) VEHICLES (SEE PRODUCTION DATES ON PAGE 3), WHICH MAY EXPERIENCE FREEZING OF CONDENSATION ON THE EVAPORATOR CORE AND THE FOLLOWING A/C PERFORMANCE RELATED CONCERNS.
KDS - AUDIO UPDATE MODULE (AUM) - THE GDS AUDIO UPDATE MODULE (AUM) WAS INTRODUCED IN FOURTH QUARTER OF 2013.
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THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA AUDIO HEAD UNITS USING A GDS, AND NOW, THE SAME FUNCTIONALITY IS AVAILABLE ON KDS. SOME TECHNICIANS MAY NOT BE AWARE OF THE BENEFITS THE AUM TOOL HAS TO OFFER. THE AUM ELIMINATES THE NEED FOR MULTIPLE USB FLASH DRIVES FOR SPECIFIC VEHICLE MODELS AND APPLICATIONS WHICH, IF MISAPPLIED, MAY RESULT IN AN IMPROPER AUDIO SYSTEM SOFTWARE UPDATE AND/OR LOCKED UP HEAD UNIT. ADDITIONALLY, FIELD REPORTS HAVE INDICATED THAT USB DRIVES FOR AUDIO UPDATES ARE EASILY LOST OR MISPLACED.
ECM UPGRADE - STEERING LOGIC IMPROVEMENT - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE MDPS ECU SOFTWARE UPGRADE...
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FOR SOME 2011 ~ 2014MY OPTIMA (TF/QF) VEHICLES, PRODUCED FROM JOB #1 THROUGH JULY 27, 2014, WHICH MAY EXPERIENCE A NOTCHY FEEL IN THE STEERING WHEEL. TO CORRECT THIS CONDITION, THE VEHICLE SHOULD BE EVALUATED USING THE MDPS EFFORT MEASUREMENT S/W, DETAILED IN THE ATTACHED REPAIR PROCEDURE, TO DETERMINE WHETHER AN IMPROVED STEERING LOGIC SHOULD BE INSTALLED IN THE MDPS ECU, OR IF AN MDPS COLUMN REPLACEMENT IS REQUIRED. TO DETERMINE WHETHER THE UPDATED MDPS ECU REFLASH APPLIES TO A VEHICLE YOU ARE WORKING ON, OR WHETHER IT HAS ALREADY BEEN PERFORMED, VERIFY ROM ID USING THE TABLES IN THIS TSB.
SERVICE ACTION: DOOR MODULE REPLACEMENT (SA218) - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE RIGHT FRONT DOOR...
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MODULE ASSEMBLY ON CERTAIN 2014~2015MY OPTIMA (QF) VEHICLES, PRODUCED FROM MARCH 1, 2014 THROUGH JULY 31, 2014, WHICH MAY EXHIBIT AN INOPERATIVE POWER WINDOW. KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES, INCLUDING DEALER STOCK, PRIOR TO DELIVERY. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS.
Infotainment
22 bulletinsTSB - COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure for upgrading the UVO system on some 2014~2016MY Soul (PS), Sorento (XMa), Optima (TF/QF), Forte (YD) and Sportage (SL) vehicles to address "Incoming ring volume too loud" complaints when using certain smartphones (non-iPhone). Additionally, in 2014MY vehicles the upgrade will also improve Bluetooth connectivity and voice recognition.
TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to...
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identify and record the head unit software level on various head unit platforms and generations.
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange...
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(ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
TSB CLOSED: SERVICE ACTION: SOUL (PS), OPTIMA (QF) AND SORENTO (XM) NAVIGATION SYSTEM UPGRADE (SA161) - ELE061 / SA161...
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CLOSED
BASE AUDIO SYSTEM UPGRADE - This bulletin provides the procedure for upgrading the base audio system software of some...
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2014MY Soul (PS), Sorento (XMa), Optima (TF, QF), Forte (YD), Sportage (SL), and Rio (UB) vehicles, to improve Bluetooth connectivity, Phonebook Download, Audio Streaming and Call History Download.
UVO SYSTEM UPGRADE - This bulletin provides the procedure for upgrading the UVO system on some 2014-2016MY Soul (PS),...
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Sorento (XMa)/(UMa), Optima (TF HEV), Forte (YD), Sportage (SL), 2015-2016MY Sedona (YP), and 2014-2015(MY) Optima (QF/TF) vehicles to address ?Incoming ring volume too loud? complaints when using certain smartphones (non-iPhone). Additionally, in 2014MY vehicles the upgrade will also improve Bluetooth connectivity and Voice Recognition (VR).
NAVIGATION UNIT SOFTWARE UPGRADE - This bulletin provides the procedure for upgrading the navigation system software on...
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some 2014MY Cadenza (VG) Sorento (XMa) and Optima (TF/QF) vehicles, produced from March 11, 2013 through January 24, 2014.
PITSTOP: DIM HEAD UNIT DISPLAY IN COLD WEATHER CONDITIONS - Refer to this article when addressing a customer complaint...
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related to a Base Audio head unit display which appears to have no display or a dim display (see image below) at or below freezing conditions.
NAVIGATION SOFTWARE UPDATE - NO SIRIUS TRAFFIC DISPLAY - This bulletin provides the procedure for updating the...
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Navigation software on some Sportage (SL), Cadenza (VG), Optima (QF/TF), and Optima (TF HEV) vehicles, which may experience an inactive (grayed out) Sirius Traffic icon, no traffic flow shown, or a ?There is no traffic on route.? message.
NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO...
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ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE...
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COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. IF AFTER REPLACING A NAVIGATION HEAD UNIT THE ORIGINAL SD CARD DOES NOT OPERATE CORRECTLY, FOLLOW THE STEPS BELOW TO DIAGNOSE THE ISSUE:
PITSTOP: BLUETOOTH ISSUES AFTER IPHONE IOS 8 SOFTWARE UPDATE - THIS ARTICLE PROVIDES INFORMATION RELATED TO POSSIBLE...
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BLUETOOTH CONCERNS WHEN USING AN IPHONE WITH IOS 8.X (IOS 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, ETC.) WHILE PAIRED TO A HEAD UNIT.
THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014 MY SOUL (PS), SORENTO (XMA), OPTIMA...
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(TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO IMPROVE BLUETOOTH CONNECTIVITY, VOICE RECOGNITION, AND TO IMPROVE "INCOMING RING VOLUME TOO LOUD" COMPLAINTS ON CERTAIN SMARTPHONES (NON-IPHONE).
THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE OF SOME 2014 MY SOUL (PS), OPTIMA...
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(TF/QF), SORENTO (XMA), SPORTAGE (SL), RIO (UB), AND FORTE (YD) VEHICLES TO IMPROVE BLUETOOTH CONNECTIVITY, PHONEBOOK DOWNLOAD, AUDIO STREAMING, AND CALL HISTORY DOWNLOAD.
PITSTOP: KOREAN ERROR MESSAGES ON NAVIGATION DISPLAY - THIS ARTICLE PROVIDES INFORMATION TO ADDRESS THE FOLLOWING...
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CUSTOMER COMPLAINTS ON NAVIGATION HEAD UNITS (AVN 3.0 OR AVN 3.5): * KOREAN ERROR MESSAGE THAT STARTS WITH NAVI.EXE OR * KOREAN ERROR MESSAGE THAT STARTS WITH MMMEDIA.EXE.
NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO...
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ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
C STATE ERROR MESSAGE ON VERSION 8.5 MAP UPDATE - THIS BULLETIN DESCRIBES AN SD CARD REPLACEMENT PROCEDURE FOR CUSTOMERS...
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THAT HAVE A SPECIFIC ERROR DISPLAYED ON THE NAVIGATION HEAD UNIT (SHOWN BELOW) AFTER PURCHASING AND INSTALLING A VERSION 8.5 MAP UPDATE SD CARD. A TOTAL OF 129 AFFECTED SD CARDS WERE PURCHASED BY CUSTOMERS THROUGH KIA DEALERS, FROM JANUARY 1ST TO MAY 11TH, 2015.
"COMBINED TSB/SERVICE ACTION: BASE AUDIO SYSTEM UPGRADE (SA 223) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING...
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THE BASE AUDIO SYSTEM SOFTWARE OF SOME 2014MY SOUL (PS), OPTIMA (TF/QF), SORENTO (XMA), SPORTAGE (SL), RIO (UB), AND FORTE (YD) VEHICLES, TO IMPROVE BLUETOOTH CONNECTIVITY, PHONEBOOK DOWNLOAD, AUDIO STREAMING AND CALL HISTORY DOWNLOAD. FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER ""CUSTOMER CONCERN"" (STANDARD TSB) CLAIM INFORMATION ON PAGE 11. "
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - THIS BULLETIN PROVIDES THE PROCEDURE ON HOW TO IDENTIFY AND...
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RECORD THE HEAD UNIT SOFTWARE LEVEL ON VARIOUS HEAD UNIT PLATFORMS AND GENERATIONS. THIS PROCEDURE WILL NOW BE REQUIRED WHEN ORDERING HEAD UNITS THROUGH THE DIRECT EXCHANGE PROGRAM.
COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE...
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UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA)/(UMA), OPTIMA (TF HEV), FORTE (YD), SPORTAGE (SL) 2015~2016MY SEDONA (YP), AND 2014-2015(MY) OPTIMA (QT/TF) VEHICLES TO ADDRESS INCOMING RING VOLUME TOO LOUD COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION (VR). FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.
TSB / SIRIUS AUDIO MUTES (DROPS OUT) INTERMITTENTLY IN OPEN SPACES - THIS BULLETIN PROVIDES INFORMATION ABOUT THE...
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REPLACEMENT OF THE SHARK-FIN STYLE ROOF ANTENNA OF SOME 2014~2016MY SPORTAGE (SL) VEHICLES, PRODUCED FROM AUGUST 1, 2014 THROUGH AUGUST 31, 2015, AND SOME 2014~2015MY OPTIMA (QF) VEHICLES, PRODUCED FROM AUGUST 1, 2013 THROUGH AUGUST 22, 2015, WHICH MAY EXHIBIT SIRIUS AUDIO RECEPTION CONCERNS (SEE SAMPLE COMPLAINTS BELOW). FOLLOW THE PROCEDURE OUTLINED IN THIS BULLETIN TO REPLACE THE ROOF ANTENNA AND CORRECT THE CONCERN.
COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE...
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UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO ADDRESS INCOMING RING VOLUME TOO LOUD COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION. FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.
Other
21 bulletinsPITSTOP - NO COMMUNICATION WITH BLIND SPOT DETECTION AFTER COLLISION REPAIRS - This Pitstop provides information...
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relating to the vehicles listed below with Blind Spot Detection (BSD), which may exhibit a ?Check BSD System? message and no communication with the BSD system after collision repairs.
WTY - SC147 Claims Processing Procedures - REVISED - Authorization of Claims Processing for SC147 - See this bulletin...
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for specific handling procedures regarding SC147.
EXTERIOR EMBLEM REPLACEMENT - This bulletin provides the procedure to replace the front and rear Kia emblems on some...
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2014-2015MY Optima (QF) and replace the front and if necessary, the rear emblems on some 2014-2015MY Sorento (XMa) vehicles, which may exhibit peeling or delamination of the emblem coating. Follow the procedures outlined in this bulletin to correct the concern of peeling or delaminating emblems.
INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the...
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diagnosis of the Inhibitor Switch.
PITSTOP: INTERMITTENT NO START IN COLD TEMPERATURES WITH CHECK BSD SYSTEM MESSAGE ON CLUSTER - ON SOME OPTIMA (QF)...
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VEHICLES, A CUSTOMER MAY EXPERIENCE AN INTERMITTENT NO START CONCERN, ON COLD START-UP AND IN COOLER TEMPERATURES. THIS CONCERN MAY ALSO BE ACCOMPANIED BY A COMPLAINT OF THE CHECK BSD SYSTEM MESSAGE (A) APPEARING ON THE INSTRUMENT CLUSTER (FOR VEHICLES EQUIPPED WITH BLIND SPOT DETECTION (BSD) SYSTEM) ALONG WITH A LACK OF PARK (P) INDICATION IN THE CLUSTER (B). THIS CONCERN MAY BE RELATED TO AN INTERNAL CONNECTION/CONTACT CONCERN IN THE INHIBITOR SWITCH (C) AND WILL BE DIFFICULT TO DUPLICATE IN A WARM SHOP ENVIRONMENT.
SEAT BACK COVER REMOVAL PROCEDURE - THIS BULLETIN OUTLINES THE PROCEDURE FOR THE REMOVAL OF THE FRONT SEAT BACK COVERS...
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ON OPTIMA (QF) AND SORENTO (XMA).
REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW...
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CAMERA OF SOME KIA VEHICLES (SEE TABLE BELOW FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE IMAGE QUALITY FROM THE REAR VIEW CAMERA.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
KIA OPTIMA /SORENTO: 2012-2014 REAR VIEW CAMERA REQUIRES REPLACEMENT ON SPECIFIC MODELS.
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*LJ
Transmission
15 bulletinsPITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to...
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Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a Warning Lamp to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model.
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A flush is required ONLY when a transmission is replaced.
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the...
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correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information.
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This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly.
TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.
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This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles on page 2. Refer to the shop manual on KGIS for the specific Kia model for the correct transmission fluid check/fill procedures.
TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information.
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This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly. Follow the procedure outlined in this bulletin to replace the steering gear box yoke plug and assembly with updated parts.
STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin provides the procedure to replace the steering gear box...
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yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly. Follow the procedure outlined in this bulletin to replace the steering gear box yoke plug and assembly with updated parts.
TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information.
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This bulletin provides information regarding axle shaft serviceability for Kia vehicles equipped with a six-speed automatic transmission.
GENERAL INFORMATION AND DIAGNOSIS FOR SMART KEY FOB SYSTEMS AND START/STOP BUTTONS - This bulletin provides information...
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related to the Smart Key Systems on vehicles equipped with A/T (automatic transaxle) and Start/Stop Buttons (SSB).
6 SPD A/T SOLENOID REPLACEMENT ? DTC P0741 - This bulletin provides information relating to the replacement of the...
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Damper Clutch (D/C) Solenoid on 6-speed automatic transaxles with DTC P0741 (active or history), instead of replacing the transaxle. To reduce vehicle repair time, this procedure can be performed with the transaxle installed in the vehicle.
6 SPD A/T SOLENOID REPLACEMENT MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF...
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VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, P0773, P1778 AND P2709. REPLACE THE SOLENOIDS IF CURRENT OR HISTORY CODES ARE PRESENT; DO NOT REPLACE THE TRANSAXLE. TO REDUCE VEHICLE REPAIR TIME, THIS PROCEDURE CAN BE PERFORMED WITH THE TRANSAXLE INSTALLED IN THE VEHICLE. REFER TO KGIS FOR SOLENOID PACK REMOVAL AND REINSTALLATION PROCEDURES FOR THE SPECIFIC YEAR AND MODEL OF THE VEHICLE.
6-SPEED A/T TRANSMISSION ADAPTIVE VALUES RESET/RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND...
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RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE ECM/PCM.
6 SPD A/T SOLENOID REPLACEMENT MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF...
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VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, P0773, P1778 AND P2709. REPLACE THE SOLENOIDS IF CURRENT OR HISTORY CODES ARE PRESENT; DO NOT REPLACE THE TRANSAXLE. TO REDUCE VEHICLE REPAIR TIME, THIS PROCEDURE CAN BE PERFORMED WITH THE TRANSAXLE INSTALLED IN THE VEHICLE. REFER TO KGIS FOR SOLENOID PACK REMOVAL AND REINSTALLATION PROCEDURES FOR THE SPECIFIC YEAR AND MODEL OF THE VEHICLE.
6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE...
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ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. AFTER THE ADAPTIVE VALUES ARE RESET, THE TRANSMISSION COMPUTER ADAPTIVE VALUES MUST BE RELEARNED BY DRIVING IN A PRECISE MANNER TO TEACH THE COMPUTER THE PROPER SOLENOID DUTY AND LINE PRESSURE FOR THE NEW TRANSMISSION/COMPUTER COMBINATION.
Fuel System
12 bulletinsTECHNICAL SERVICE BULLETIN: COMBINATION TSB / SERVICE ACTION: AIR FILTER AND NVLD REPLACEMENT (SA447) - This bulletin...
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provides the procedure to perform an evaporative leak test and replace the Fuel Tank Air Filter, and, if necessary, the Natural Vacuum Leak Detector (NVLD) on some 11-16MY Kia vehicles listed in the table below, which may experience an evaporative leak concern with DTC P0456.
Voluntary Emissions Service Campaign (SC189) - Questions and Answers
Voluntary Emissions Service Campaign (SC189) - Proof of Completion Card
Voluntary Emissions Service Campaign (SC189) - Completion Label
PITSTOP: MANUAL EVAPORATIVE EMISSIONS TEST FOR HARD TO FIND/SMALL LEAKS - If the malfunction indicator lamp (MIL) is...
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illuminated with DTC(s) P0442, P0455, P0456, or P0457 (Evaporative Emissions System-Leak detected) and the evaporative (EVAP) leak self-test resulted in NTF, a manual EVAP test is recommended.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - This bulletin...
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provides information to inspect and/or replace the evaporative canister assembly on some Optima (TF) vehicles, produced from September 2, 2010 through November 29, 2014, some Optima Hybrid (TF HEV) vehicles, produced from February 15, 2011 through November 29, 2014, some Rondo (UN) vehicles, produced from April 1, 2009 through July 30, 2010, and some Sedona (VQ) vehicles, produced from April 1, 2009 through June 17, 2014. The subject vehicles originally sold or currently registered in one of twenty-eight (28) salt belt states may experience a leak detection warning of the evaporative emission systems, along with DTC(s) P0442 or P0455. For vehicles originally sold or currently registered in one of the twenty-eight (28) salt belt states, (AK, CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV, KS, KY, NE, ND, SD and UT), the evaporative canister will be inspected, and if no leak is found, the mounting bracket will be replaced with a new improved part. If a crack in the evaporative canister is found, the canister will be replaced with a new improved part. Before conducting the procedure, verify the vehicle is included in the list of affected VINs. For vehicles in other states, Kia is extending the warranty on the evaporative canister from 5 years/60,000 miles to 10 years/120,000 miles, whichever occurs first starting from the date of first service. Follow the procedures outlined in this bulletin to resolve the concern.
PIT STOP: DTC P0456 AND CHARCOAL CANISTER LEAKS - When addressing a concern related to a DTC P0456 (Evaporative...
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Emissions System ? Small Leak Detected), and an inspection of the vapor lines, connections and fuel cap reveal no abnormalities, closely inspect the mounting holes of the charcoal canister for visible cracks.
Q AND A (SC135/WTY009) - EVAPORATIVE CANISTER VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - THIS BULLETIN...
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PROVIDES INFORMATION TO INSPECT AND/OR REPLACE THE EVAPORATIVE CANISTER ASSEMBLY ON SOME OPTIMA (TF) VEHICLES, PRODUCED FROM SEPTEMBER 2, 2010 THROUGH NOVEMBER 29, 2014, SOME OPTIMA HYBRID (TF HEV) VEHICLES, PRODUCED FROM FEBRUARY 15, 2011 THROUGH NOVEMBER 29, 2014, SOME RONDO (UN) VEHICLES, PRODUCED FROM APRIL 1, 2009 THROUGH JULY 30, 2010, AND SOME SEDONA (VQ) VEHICLES, PRODUCED FROM APRIL 1, 2009 THROUGH JUNE 17, 2014. THE SUBJECT VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN ONE OF TWENTY-EIGHT (28) SALT BELT STATES MAY EXPERIENCE A LEAK DETECTION WARNING OF THE EVAPORATIVE EMISSION SYSTEMS, ALONG WITH DTC(S) P0442 OR P0455. FOR VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN ONE OF THE TWENTY-EIGHT (28) SALT BELT STATES, (AK, CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV, KS, KY, NE, ND, SD AND UT), THE EVAPORATIVE CANISTER WILL BE INSPECTED, AND IF NO LEAK IS FOUND, THE MOUNTING BRACKET WILL BE REPLACED WITH A NEW IMPROVED PART. IF A CRACK IN THE EVAPORATIVE CANISTER IS FOUND, THE CANISTER WILL BE REPLACED WITH A NEW IMPROVED PART. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS. FOR VEHICLES IN OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE EVAPORATIVE CANISTER FROM 5 YEARS/60,000 MILES TO 10 YEARS/120,000 MILES, WHICHEVER OCCURS FIRST STARTING FROM THE DATE OF FIRST SERVICE. FOLLOW THE PROCEDURES OUTLINED IN THIS BULLETIN TO RESOLVE THE CONCERN.
PITSTOP: WATER LEAK/CONDENSATION IN REAR OUTER TAIL LAMP(S) - ON SOME 2014~2015MY OPTIMA (QF) VEHICLES, CUSTOMERS MAY...
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COMPLAIN ABOUT WATER DROPLETS FORMING INSIDE THE REAR TAIL LAMP LENSES FOLLOWING A RAINSTORM OR AFTER WASHING THEIR VEHICLE. THESE WATER DROPLETS ARE MORE VISIBLE AT NIGHT AND THE QUANTITY OF WATER PRESENT IS MORE THAN JUST A THIN FILM OF CONDENSATION WHICH MAY NOT EASILY EVAPORATE. THIS CONCERN IS CAUSED BY A GAP BETWEEN THE TAIL LAMP HOUSING GASKET AND VEHICLE BODY WHICH ALLOWS WATER TO INFILTRATE INTO THE TAIL LAMP. TO RESOLVE THIS CONCERN, ORDER ADDITIONAL FOAM GASKETS (ONE ADDITIONAL PER SIDE) AND INSTALL THEM BETWEEN THE LEFT AND RIGHT TAIL LAMPS AND THE BODY OF THE VEHICLE, AS OUTLINED BELOW.
"TSB: COMBINATION LAMP WATER INTRUSION - THIS BULLETIN PROVIDES THE PROCEDURE TO INSTALL ADDITIONAL FOAM GASKETS IN BOTH...
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REAR TAIL LAMPS ON 2014-2015MY OPTIMA (QF) VEHICLES, WHEN EITHER OF THE LAMP HOUSINGS MAY INDICATE WATER INSIDE. ON SOME 2014-2015MY OPTIMA (QF) VEHICLES, CUSTOMERS MAY COMPLAIN ABOUT WATER DROPLETS FORMING INSIDE THE REAR TAIL LAMP HOUSING FOLLOWING A RAINSTORM OR AFTER WASHING THEIR VEHICLE. THESE WATER DROPLETS ARE MORE VISIBLE AT NIGHT AND THE QUANTITY OF WATER PRESENT IS MORE THAN JUST A THIN FILM OF CONDENSATION, WHICH MAY NOT EASILY EVAPORATE. THIS CONCERN IS CAUSED BY A GAP BETWEEN THE TAIL LAMP HOUSING SEAL AND VEHICLE BODY, WHICH ALLOWS WATER TO INFILTRATE INTO THE TAIL LAMP. TO RESOLVE THIS CONCERN, ORDER ADDITIONAL FOAM GASKETS AND INSTALL THEM BETWEEN THE LEFT AND RIGHT TAIL LAMPS AND THE BODY OF THE VEHICLE, AS OUTLINED BELOW. TO ENHANCE CUSTOMER SATISFACTION, THIS BULLETIN OUTLINES THE INSTALLATION AND REPAIR OF BOTH SIDES (LEFT AND RIGHT) OF THE VEHICLE, EVEN WHEN ONLY ONE SIDE IS AFFECTED. "
2.4 GDI MIL ON WITH DTC(S) P0263/ P0266/ P0269/ P0272 - THIS BULLETIN PROVIDES INFORMATION ABOUT THE REPLACEMENT OF THE...
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FUEL INJECTORS IN SOME SORENTO (XMA) PRODUCED 12/17/2012~12/11/2014, OPTIMA (QF) PRODUCED 07/28/2013~10/02/2015, OPTIMA (TF) PRODUCED 09/09/2013~07/23/2015 2014~2015MY, AND SPORTAGE (SL) PRODUCED 09/01/2013~12/01/2014, WHICH MAY EXHIBIT A MALFUNCTION INDICATOR LAMP (MIL) ON ALONG WITH DTCS P0263, P0266, P0269 AND/OR P0272. FOLLOW THE PROCEDURE OUTLINED IN THIS BULLETIN TO DIAGNOSE AND REPLACE THE AFFECTED INJECTOR TO CORRECT THE CONCERN.
Brakes
7 bulletinsTECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the repair procedure for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2019MY EV/Hybrid/Plug-In Hybrid vehicles listed (see table), which may exhibit a "honking" (Hissing) noise due to air remaining in the brake fluid system.
PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil...
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substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
TSB - OUTSIDE REAR COMBINATION LAMP WATER INTRUSION - This bulletin provides the procedure to replace the outside rear...
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combination lamp pads on some 2011-2015MY Optima (TF), produced from August 12, 2010 through July 23, 2015, and some 2011-2016MY Optima (TF HEV) vehicles, produced from February 15, 2011 through July 22, 2015, which may exhibit evidence of water intrusion in the outside rear combination lamps.
MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place...
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once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.
MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are...
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strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?
PITSTOP: VARIANT CODING INTEGRATED BRAKE ACTUATION UNITS (IBAU) - WHEN REPLACING THE INTEGRATED BRAKE ACTUATION UNIT, IT...
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IS NECESSARY TO PERFORM VARIANT CODING OF THE NEW MODULE. FOR ADDITIONAL INFORMATION RELATED TO VARIANT CODING CLICK THE VARIANT CODES LINK ON THE KGIS HOME PAGE. (SEE PAGE 2 FOR SAMPLE SCREEN SHOT.)
PITSTOP: HIGH-PITCHED SQUEAL NOISE BEFORE COMING TO A COMPLETE STOP - ON SOME VEHICLES, CUSTOMERS MAY COMPLAIN OF AN...
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INTERMITTENT SQUEAL WHEN COMING TO A STOP. THIS CONCERN IS OFTEN DUE TO THE BRAKE PADS NOT FREELY FLOATING WITHIN THE CALIPER AND STICKING TO THE CALIPER BRACKET. THIS CONDITION MAY LEAD TO A VIBRATION AND NOISE WHICH IS HEARD DURING THE LAST PORTION OF BRAKE PEDAL TRAVEL, BEFORE COMING TO A COMPLETE STOP.
Body & Paint
6 bulletinsPANORAMA SUNROOF CREAK OR RATTLE NOISE - This bulletin provides the procedure to apply felt tape on the panorama sunroof...
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crossmember on some 2012-2015MY Optima (QF) vehicles, equipped with panorama sunroof, produced from August 31, 2011 through September 22, 2015, which may experience a slight creaking or rattle noise at the sunroof area.
PITSTOP: TF/QF PANORAMA RESET/INITIALIZATION PROCEDURE - This article explains the instructions for resetting the...
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"one-touch" open/close feature of the sunshade and/or panorama sunroof.
QUESTIONS AND ANSWERS FOR VOLUNTARY SERVICE CAMPAIGN SC141 ? UNDERBODY ? ADDITIONAL ANTI-CORROSION TREATMENT
SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is...
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launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.
SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is...
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launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.
SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of...
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a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being damaged when removing the hood release lever. Follow the instructions included in this bulletin to properly remove the hood release lever using the new SST.
Suspension
5 bulletinsPIT STOP: SQUEAKING NOISE FROM REAR OF VEHICLE - When addressing a customer complaint related to a squeaking sound...
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emanating from the rear of the vehicle, and the noise can be isolated to the rear suspension, check the right and left rear shock towers as the most likely source of the noise.
PITSTOP: DIFFICULTY ASSEMBLING STRUT BEARING/INSULATOR - ON SOME OPTIMA VEHICLES, WHEN REPLACING THE STRUT INSULATOR OR...
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STRUT BEARING WITH NEW PARTS YOU MAY ENCOUNTER DIFFICULTY INSTALLING THE NEW STRUT BEARING INTO PLACE ON THE INSULATOR. THIS CONDITION IS DUE TO A CHANGE IN THE DESIGN OF THE STRUT BEARING (A) WHICH RESULTS IN TIGHTER TOLERANCES BETWEEN THE BEARING AND INSULATOR. REFER TO THE PROCEDURE BELOW FOR MORE INFORMATION.
PITSTOP: ALIGNMENT SPECIFICATIONS FOR OPTIMA - THIS ARTICLE PROVIDES NEW ALIGNMENT SPECIFICATIONS FOR OPTIMA (QF)...
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VEHICLES DUE TO A MODIFICATION TO THE DESIGN OF THE FRONT SUSPENSION.
PITSTOP: DIFFICULTY ASSEMBLING STRUT BEARING/INSULATOR - ON SOME OPTIMA VEHICLES, WHEN REPLACING THE STRUT INSULATOR OR...
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STRUT BEARING WITH NEW PARTS YOU MAY ENCOUNTER DIFFICULTY INSTALLING THE NEW STRUT BEARING INTO PLACE ON THE INSULATOR. THIS CONDITION IS DUE TO A CHANGE IN THE DESIGN OF THE STRUT BEARING (A) WHICH RESULTS IN TIGHTER TOLERANCES BETWEEN THE BEARING AND INSULATOR. REFER TO THE PROCEDURE BELOW FOR MORE INFORMATION.
FRONT WHEEL BEARING NOISE - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE BOTH FRONT WHEEL BEARINGS ON 2014MY OPTIMA...
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(QF) VEHICLES THAT EXPERIENCE AN UNUSUAL NOISE (HUMMING OR POPPING) THAT IS ISOLATED TO THE FRONT WHEEL BEARING. THE BEARINGS NORMALLY DO NOT HAVE ANY LOOSENESS; THE CONCERN IS SOLELY NOISE-RELATED AND MAY BE VERY DIFFICULT TO PINPOINT. TO ENHANCE CUSTOMER SATISFACTION, THIS BULLETIN OUTLINES THE REPLACEMENT OF BOTH FRONT WHEEL BEARINGS, EVEN WHEN ONLY ONE SIDE IS AFFECTED.
Lighting
4 bulletinsTECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information...
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regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibit a bulb connector concern. To correct this concern, replace the connector with a new and improved part.
DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS, OCTOBER 26 2018 UPDATE - Dear Kia Retailer, We wrote to you in late...
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August to provide you with an update regarding news reports regarding non-collision fires in Kia vehicles and NHTSA?s announcement of the opening of a Defect Petition for fire cases involving the 2011-14 Sorento and Optima vehicles. Since that time, we have been working cooperatively with NHTSA to analyze the safety performance of these and all Kia vehicles and added additional resources to quickly and effectively address any incidents. Recently, a non-profit consumer advocacy group called the Center for Automotive Safety (CAS) has asked for a recall of Kia vehicles for fire risk and members of the Senate Commerce Committee have asked Kia for additional information related to non-collision fires in Kia vehicles. These actions have generated additional media reports so we are providing you with additional information to assist you and your teams in addressing customer concerns.
PITSTOP: REMOTE START SYSTEM DIAGNOSTIC HOTLINE - When diagnosing remote start systems, refer to the table shown in this...
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article for detailed information on applicable models, model year and system supplier; along with the applicable Hotline contact information and business hours.
PITSTOP: DIAGNOSING SIRIUS TRAFFIC ISSUES - This article provides diagnostic information in regards to specific Sirius...
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traffic customer complaints, as detailed in this Article.
HVAC & Climate
3 bulletinsDEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB),...
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incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature or higher cabin humidity, the defogging logic may automatically switch ON the A/C, and/or set the air intake mode to Fresh Air. If the user changes these settings, the defogging logic will take control again after 3 to 5 minutes, depending on the procedure in this publication.
TESTING A/C COMPRESSOR FUNCTION USING GDS - This bulletin provides information on a new procedure to test A/C compressor...
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function using the GDS.
TECH TIP: HVAC Blower Stuck on High - This article give the procedure to follow when the HVAC Blower is stuck on high.
Pre-Delivery & Maintenance
2 bulletinsTECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin provides information on setting the "Service...
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Interval Reminder" feature available on most Kia vehicles. If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance.
PIT STOP: PROGRAMMING A THIRD SMART KEY ON CERTAIN 2014-15MY VEHICLES - In past Smart Key systems, the maximum amount of...
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keys that could be programmed to a vehicle was 2. On certain 2014-15MY Kia vehicles, the amount of keys that can be programmed to a vehicle has increased to 3. For information on the current number of keys ?learned? by the system, access SMK > Current Data in GDS, as shown below. To program any additional keys, follow the applicable service procedure on KGIS.
Software & Calibration
2 bulletinsRECENT KIA MEDIA REPORTS, January 25, 2019 Update - Dear Kia Retailer, At Kia, safety is a top priority and we wrote to...
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you last August and again last October to provide you with updates regarding news reports about non-collision fires in Kia vehicles and the status of Kia?s cooperative work with NHTSA.
DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS - Dear Kia Retailer, You and your customers may have seen recent media...
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reports regarding thermal incidents in Kia vehicles or NHTSA?s announcement of the opening of a Defect Petition for fire cases involving the 2011-14 Sorentos and Optimas, and I want to update you on KMA?s response to this issue. All automobiles contain combustible materials and a vehicle fire may be a result of any number of complex factors which must be carefully evaluated by trained technicians to, if possible, determine its cause and, ultimately, determine if a defect trend exists. At Kia, customer safety is paramount and although both KMA and NHTSA have independently concluded that no defect trends exist, KMA has significantly increased its committed resources to ensure that all thermal incidents are fully evaluated.
Hybrid & EV
2 bulletinsUVO SOFTWARE UPGRADE MEDIA BUTTON INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM OF...
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SOME 2014~2015MY SPORTAGE (SL), FORTE (YD), OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND SORENTO (XMA) VEHICLES, WHICH MAY EXHIBIT AN INOPERATIVE UVO MEDIA BUTTON.
UVO SOFTWARE UPGRADE - MEDIA BUTTON INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM OF...
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SOME 2014~2015MY SPORTAGE (SL), FORTE (YD), OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND SORENTO (XMA) VEHICLES, WHICH MAY EXHIBIT AN INOPERATIVE UVO MEDIA BUTTON.
Tires & Wheels
1 bulletinCUSTOMER SATISFACTION BULLETIN 2016-09 - RETIRED FOR CERTAIN OPTIMA MODEL VEHICLES.
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SEE CUSTOMER SATISFACTION BULLETIN 2017-01. FOR OTHER OPTIMA MODELS, SEE WTY BULLETIN2017-09 (SC147)
Steering
1 bulletinPITSTOP: OILY SUBSTANCE DRIPPING FROM MDPS STEERING COLUMN - On some Optima (QF/TF/TF HEV) vehicles, the customer may...
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complain of an oily substance dripping onto the driver?s side floorboard area, especially in areas with high ambient temperatures. This article provides the process to resolve by cleaning excessive amounts of grease applied applied to the steering column tilt adjustment area.