2012 Kia Optima TSBs
240 Technical Service Bulletins across 15 categories
Categories
Engine
113 bulletinsTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION...
Read full bulletin
(CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia...
Read full bulletin
is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installedif requestedat no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION...
Read full bulletin
(CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the table on pages 9 and 10 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) -...
Read full bulletin
This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1803 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: BEARING CLEARANCE TESTER (BCT) PROCEDURES - This bulletin provides information regarding...
Read full bulletin
test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.
PITSTOP: INJECTOR HARNESS ROUTING FOR PI1802Y/Z AND PI1803Y/Z ENGINE REPLACEMENTS - This bulletin provides information...
Read full bulletin
to address a no-start or hard start with poor running condition after engine replacement under PI1802Y/Z or PI1803Y/Z. Some replacement long blocks may come with pre-installed fuel rail, injectors, and injector wiring harness. If the condition is present, it is possible that the injector harness was not installed correctly. The connections may be swapped from cylinder No. 1 and cylinder No. 4, and from cylinder No. 2 and cylinder No. 3.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised...
Read full bulletin
to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1803 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST).
Read full bulletin
The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised...
Read full bulletin
to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1803 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.
TECHNICAL SERVICE BULLETIN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) - This bulletin has been revised...
Read full bulletin
to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in (PI2002A, PI2002B and SC200**1) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R6: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC...
Read full bulletin
IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TECHNICAL SERVICE BULLETIN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) - This bulletin has been revised...
Read full bulletin
to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in January 2021 (PI2002A and PI2002B, August 2020) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been...
Read full bulletin
revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN - AUXILIARY CANISTER INSTALLATION AND EVAP LEAKAGE TEST...
Read full bulletin
(SC189) - This bulletin provides information on the installation of an auxiliary EVAP canister on some 2011-2015MY Optima (TF) vehicles equipped with Theta 2.4L GDI engines, produced from August 12, 2010 through July 23, 2015. This is to improve evaporative system performance and ensure compliance with Federal and California emission regulation standards.
Voluntary Emissions Service Campaign (SC189) - Owner Notification Letter - Dear Kia Optima Owner: Kia Motors America, Inc.
Read full bulletin
is conducting a Voluntary Emissions Service Campaign to install an auxiliary evaporative canister in your vehicle to ensure the evaporative canister is not releasing excessive pollutants into the air.
Voluntary Emissions Service Campaign (SC189) - Dealer Parts and Service Manager Memo - Kia Motors America, Inc.
Read full bulletin
is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2011-2015 MY Kia Optima vehicles equipped with the 2.4-liter engine manufactured from August 12, 2010 through July 23, 2015. Kia has become aware of some 2011-2015 Optima vehicles that may have been produced with evaporative canisters that can cause the vehicle to release air pollutants, which exceed Federal and California emissions standards.
Voluntary Emissions Service Campaign (SC189) - Dealer Principal Memo - Kia Motors America, Inc.
Read full bulletin
is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2011-2015 MY Kia Optima vehicles equipped with the 2.4-liter engine manufactured from August 12, 2010 through July 23, 2015. Kia has become aware of some 2011-2015 MY Optima vehicles that may have been produced with evaporative canisters that can cause the vehicle to release air pollutants that exceed Federal and California emissions standards.
PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z_Rev3) - This bulletin has been...
Read full bulletin
revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement".
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised...
Read full bulletin
to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - CLOSED...
Read full bulletin
- SUPERSEDED BY PI1802YZ/1803YZ.
PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been...
Read full bulletin
revised to include additional information.This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - CLOSED - This bulletin...
Read full bulletin
has been superseded by PI1803Y/Z.
PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been...
Read full bulletin
revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PRODUCT IMPROVEMENT CAMPAIGN: TSB - REV 5 -KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This...
Read full bulletin
bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
Owner Letter - PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - *** THIRD NOTICE *** - Dear Kia Optima Owner: Kia Motors America, Inc.
Read full bulletin
is conducting an important Product Improvement Campaign to perform a software update on all 2011-2013 MY Optima vehicles equipped with 2.4L Gasoline Direct Injection ("GDI") and 2.0L Turbocharged GDI ("T-GDI") engines, and some 2014 MY Optima vehicles equipped with 2.4L GDI and 2.0L T-GDI engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit ("ECU").
PRODUCT IMPROVEMENT CAMPAIGN PI1803W/X_R5: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin...
Read full bulletin
has been revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R4: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC...
Read full bulletin
IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been...
Read full bulletin
revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. Follow the MDPS Flowchart (page 2) along with the MDPS DTC Table (page 3) procedure outlined in this bulletin before replacing the C-MDPS Motor, ECU or Steering Column Housing.
TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin...
Read full bulletin
has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
PRODUCT IMPROVEMENT CAMPAIGN: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803).
Read full bulletin
This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage
REPLACEMENT OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on the Kia models listed on the chart below with a column mounted C-MDPS unit.
PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This bulletin provides...
Read full bulletin
information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
THETA ENGINE SERVICE KIT - This bulletin provides the procedure to install the Theta Engine Service Kit on 21101...
Read full bulletin
2GK05QQKR and 21101 2GK07QQKR engines for 2011-2013MY Optima (QF, TF) and Sportage (SL) vehicles. Due to process changes, certain components of these assemblies were not installed during the manufacturing process. Follow the procedure in this bulletin to install the listed components during the engine replacement procedure outlined in related bulletins (SC147, PI1803W/3, etc.).
SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - This bulletin provides information...
Read full bulletin
related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with Diagnostic Trouble Code ("DTC") P1326. Using the procedures published in TSB PI1802W/X and PI1803W/X, the subject vehicles were diagnosed and determined to require an engine replacement and are currently being held at dealers pending repair. As a result of additional field data collection and analysis, the initial diagnosis method has been updated to improve test result accuracy. Prior to performing an engine replacement on any of the VINs affected by this Service Action, the engine condition needs to be re-assessed utilizing an updated/expanded diagnostic process.
SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - This bulletin provides information...
Read full bulletin
related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with Diagnostic Trouble Code ("DTC") P1326. Using the procedures published in TSB PI1802W/X and PI1803W/X, the subject vehicles were diagnosed and determined to require an engine replacement and are currently being held at dealers pending repair. As a result of additional field data collection and analysis, the initial diagnosis method has been updated to improve test result accuracy. Prior to performing an engine replacement on any of the VINs affected by this Service Action, the engine condition needs to be re-assessed utilizing an updated/expanded diagnostic process.
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin provides information related to the Technical...
Read full bulletin
Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin provides information related to the Technical...
Read full bulletin
Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
OWNER LETTER: Dear Kia Optima Owner: Kia Motors America, Inc.
Read full bulletin
is conducting an important Product Improvement Campaign to perform a software update on all 2011-2013 MY Optima vehicles equipped with 2.4L Gasoline Direct Injection ("GDI") and 2.0L Turbocharged GDI ("T-GDI") engines, and some 2014 MY Optima vehicles equipped with 2.4L GDI and 2.0L T-GDI engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit ("ECU").
Dear Kia Optima Owner: Kia Motors America, Inc.
Read full bulletin
would like to thank you for your purchase of a Kia Optima vehicle. Because Kia values you as our customer, we are conducting a Customer Satisfaction/Warranty Extension Program regarding the Motor Driven Power Steering (MDPS) unit in all 2011-2013 MY and some 2014 MY Optima vehicles.
THETA ENGINE SERVICE KIT - This bulletin provides the procedure to install the Theta Engine Service Kit on 21101...
Read full bulletin
2GK05QQKR engines for 2011-2013MY Optima (QF, TF) vehicles. Due to process changes, certain components of these assemblies were not installed during the manufacturing process.
THETA ENGINE SERVICE KIT - This bulletin provides the procedure to install the Theta Engine Service Kit on 21101...
Read full bulletin
2GK05QQKR engines for 2011-2013MY Optima (QF, TF) vehicles. Due to process changes, certain components of these assemblies were not installed during the manufacturing process.
VEHICLE PRODUCT IMPROVEMENT: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin has been revised...
Read full bulletin
to include additional information.This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.
VEHICLE PRODUCT IMPROVEMENT: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X)- This bulletin has been revised...
Read full bulletin
to include additional information This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.
PRODUCT IMPROVEMENT CAMPAIGN: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This bulletin has been...
Read full bulletin
revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
SPECIAL SERVICE INFORMATION & SPECIFICATIONS FOR GDI HIGH PRESSURE FUEL SYSTEM - This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides information relating to all Kia vehicles equipped with Gasoline Direct Injection (GDI) engines. In these engines highly pressurized gasoline is injected via a common fuel rail and injectors that deliver fuel directly into the combustion chamber of each cylinder. In comparison, in a conventional Multi-Point Fuel Injection (MPI) engine, the gasoline is injected into the intake port of each cylinder at a relatively low pressure. Due to high fuel pressure in a GDI system, servicing the GDI system requires special attention and handling procedures. This bulletin provides special service information and specifications for the GDI fuel system components.
REPLACEMENT OF C-MDPS MOTOR AND/OR ECU - This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor and/or Electronic Control Unit (ECU) on the listed Kia models with a column mounted C-MDPS unit.
PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin provides...
Read full bulletin
information related to the Technical Service Bulletin previously published in November 2018 (PI1803) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.
REPLACEMENT OF C-MDPS MOTOR AND/OR ECU - This bulletin provides information regarding the partial repair of the Motor...
Read full bulletin
Driven Power Steering (MDPS) Motor and/or Electronic Control Unit (ECU) on the listed Kia models with a column mounted C-MDPS unit. Follow the procedure outlined in this bulletin.
PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - TSB - ENGINE CONTROL UNIT (ECU) SOFTWARE UPDATE - This document is the Technical...
Read full bulletin
Service Bulletin for the new Product Improvement Campaign to provide information regarding a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - QUESTIONS AND ANSWERS - ENGINE CONTROL UNIT (ECU) SOFTWARE UPDATE - This...
Read full bulletin
document is the Q & A for the new Product Improvement Campaign to provide information regarding a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - OWNER LETTER - Dear Kia Optima Owner: Kia Motors America, Inc.
Read full bulletin
is conducting an important Product Improvement Campaign to perform a software update on all 2011-2013 MY Optima vehicles equipped with 2.4L Gasoline Direct Injection (?GDI?) and 2.0L Turbocharged GDI (?T-GDI?) engines, and some 2014 MY Optima vehicles equipped with 2.4L GDI and 2.0L T-GDI engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (?ECU?).
PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - DEALER SERVICE MANAGER LETTER - Attention: All Kia Dealer Service Managers, Kia...
Read full bulletin
is conducting a Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - DEALER PRINCIPAL LETTER - Attention: All Kia Dealer Principals, Kia is...
Read full bulletin
conducting a Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
WARRANTY EXTENSION PROGRAM (WTY011) - OWNER LETTER - Dear Kia Optima Owner: Kia Motors America, Inc.
Read full bulletin
takes pride in providing you with high quality and dependable vehicles. In order to maintain these standards, Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the brake stopper pad on certain 2012-2013 MY Kia Optima vehicles from 5-years/60,000-miles to 15-years/unlimited-miles, starting from the date of first service. The material of the brake pedal stopper pad, which is located between the stop lamp switch and the brake pedal arm, may deteriorate over time allowing the stop lamp switch plunger to remain extended when the brake pedal is released. A deteriorated pad can result in the continuous illumination of the stop lamps.
WARRANTY EXTENSION PROGRAM (WTY011) - DEALER PARTS & SERVICE MANAGER LETTER - Kia Motors America, Inc.
Read full bulletin
is extending the warranty coverage, to all owners, for the brake pedal stopper pad on all 2012-2013 MY Optima (QF) vehicles, manufactured at KMMG, from 5-years/60,000-miles to 15-years/unlimited-miles, starting from the date of first service. The material of the brake pedal stopper pad, which is located between the stop lamp switch and the brake pedal arm, may deteriorate over time allowing the stop lamp switch plunger to remain extended when the brake pedal is released. A deteriorated pad can result in the continuous illumination of the stop lamps.
WARRANTY EXTENSION PROGRAM (WTY011) - DEALER PRINCIPAL LETTER - Kia Motors America, Inc.
Read full bulletin
is extending the warranty coverage, to all owners, for the brake pedal stopper pad on all 2012-2013 MY Optima (QF) vehicles, manufactured at KMMG, from 5-years/60,000-miles to 15-years/unlimited-miles, starting from the date of first service. The material of the brake pedal stopper pad, which is located between the stop lamp switch and the brake pedal arm, may deteriorate over time allowing the stop lamp switch plunger to remain extended when the brake pedal is released. A deteriorated pad can result in the continuous illumination of the stop lamps.
PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be...
Read full bulletin
considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
TSB - SERVICE ACTION: TURBO OIL FEED LINE REPLACEMENT (SA300) - This bulletin provides the procedure to replace the...
Read full bulletin
turbo oil feed line on some 2011-2015MY Optima (TF), produced from November 1, 2010 through August 30, 2011, 2012-2015MY Optima (QF), produced from August 31, 2011 through October 2, 2015, and 2011-2015MY Sportage (SL) vehicles, produced from December 30, 2010 through November 6, 2015, equipped with Theta 2.0T-GDI engine, which may exhibit an oil leak at the turbo oil feed line.
PARTS BULLETIN - THETA II ENGINE SAFETY RECALL (SC147) - This bulletin provides information related to the inspection...
Read full bulletin
and, if necessary, replacement of the engine assembly on certain 2011 to 2014 model year Optima, Sorento, and Sportage vehicles. For repair information please refer to Technical Service Bulletin SC147.
SERVICE ACTION: ECM UPGRADE - MIL ON WITH DTC P0300 AND/OR P0301, P0302, P0303 AND P0304 (SA151) - This bulletin...
Read full bulletin
provides information related to the ECM software upgrade for some 2011-2012MY Optima (TF), produced from July 16 ,2010 to January 11, 2012, Optima (QF), produced from August 8, 2011 to January 23, 2012 and 2011-2012MY Sportage (SL), produced from September 3, 2010 to January 7, 2012 vehicles, equipped with a 2.0L Turbo engine, which may experience a malfunction indicator lamp illuminated (MIL) with the ECM (Electronic Control Module) system-related DTCs; P0300 and/or P0301, P0302, P0303 and P0304.To prevent and/or correct this condition, the ECM should be reprogrammed using the GDS download as described in this bulletin.
PANORAMA SUNROOF & SUNSHADE MOTOR REPLACEMENT - This bulletin provides the procedure to replace the panorama sunroof and...
Read full bulletin
sunshade motors on some 2012-2013MY Optima (QF) vehicles, produced from August 9, 2011 to August 14, 2013, which may exhibit a loss of the "one-touch" open/close feature of the sunshade and/or panorama roof.
WARRANTY BULLETIN: 2017-09.R4 - SC147 Claims Processing Procedures - This Warranty Bulletin accompanies TSB SC147 Theta...
Read full bulletin
II Engine Inspection and/or Replacement and is provided to dealers for specific guidance with claim administration and processing of SC147 warranty claims.
PARTS BULLLETIN: 20201-0002 (Revision 3.1) - This bulletin provides information related to the inspection and, if...
Read full bulletin
necessary, replacement of the engine assembly on certain 2011 to 2014 model year Optima, Sorento, and Sportage vehicles.
SERVICE MANAGER MEMO: SC141 - SERVICE CAMPAIGN - Attention: All Kia Service Managers - Kia Motors America, Inc.
Read full bulletin
will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally retailed or currently registered in one of the 28 states where heavy amounts of road salt are used.
DEALER PRINCIPAL MEMO: SC141 - SERVICE CAMPAIGN - Attention: All Kia Dealer Principals - Kia Motors America, Inc.
Read full bulletin
will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally retailed or currently registered in one of the 28 states where heavy amounts of road salt are used.
MDPS FLEXIBLE COUPLING REPLACEMENT CUSTOMER SATISFACTION PROGRAM (CS1604) - This bulletin provides information regarding...
Read full bulletin
the replacement of the flexible coupling in the Motor Driven Power Steering (MDPS) on some 2011-2014 MY Optima (QF/TF/TFH) vehicles, produced from August 12, 2010 to December 18, 2013. The MDPS unit may experience noise when turning the steering wheel left or right, especially while the vehicle is stopped. Kia?s analysis has identified that this condition occurs mainly in extremely high humidity states adjacent to warm ocean waters due to the wear of the flexible coupling in the MDPS, after extended usage over years. The extremely high humidity states adjacent to warm ocean waters include: Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina, and Texas. For vehicles sold or currently registered in extremely high humidity states adjacent to warm ocean waters, replace the flexible coupling with a new one if it has not been previously replaced under warranty. Before conducting the procedure, verify that the vehicle is included in the list of the affected VINs. For vehicles sold or registered in all other states, Kia is extending the warranty on the flexible coupling in the MDPS from 5 years/60,000 miles to 10 years/unlimited mileage, starting from the date of first service in order to ensure customer satisfaction. If the MDPS unit experiences noise when turning the steering wheel left or right, replace the affected flexible coupling with a new one.
ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade...
Read full bulletin
for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY Sorento (XMa) vehicles, produced from April 19, 2011 to December 11, 2014, some 2011~2015MY Optima (TF) vehicles, produced from August 12, 2010 to July 23, 2015, and some 2014~2016MY Sportage (SL) vehicles, produced from September 30, 2013 to November 16, 2015, which may experience a malfunction indicator lamp (MIL) illuminated with the Electronic Control Unit (ECU) system-related DTC(s): P0420 and possibly P0171. This concern occurs most commonly during prolonged engine braking while descending a steep grade.
SERVICE ACTION: OPTIMA (QF) EWGA INSPECTION AND ADJUSTMENT (SA119A) - On some Optima (QF) vehicles with a 2.0 T-GDI...
Read full bulletin
engine produced from start of production to December 13, 2011, the Malfunction Indicator Light (MIL) may illuminate with DTC P2562 and/or P2565. Inspect the voltage value for boost pressure actuator position control by using GDS.
TURBOCHARGER OIL LINE INSPECTION - Follow the procedure in this article to properly inspect/clean the oil feed and...
Read full bulletin
return lines.
MDPS FLEXIBLE COUPLING REPLACEMENT - Rev 2 - This bulletin provides information related to the replacement of the...
Read full bulletin
flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped. This condition may be caused by premature wear of the flexible coupling in the MDPS.
ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade...
Read full bulletin
for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY Sorento (XMa) vehicles, produced from April 19, 2011 to December 11, 2014, some 2011~2015MY Optima (TF) vehicles, produced from August 12, 2010 to July 23, 2015, and some 2014~2016MY Sportage (SL) vehicles, produced from September 30, 2013 to November 16, 2015, which may experience a malfunction indicator lamp (MIL) illuminated with the Electronic Control Unit (ECU) system-related DTC(s): P0420 and possibly P0171. This concern occurs most commonly during prolonged engine braking while descending a steep grade.
PITSTOP: RESETTING CYLINDER BALANCE ADAPTATION VALUES - When addressing a cylinder balance concern on a vehicle equipped...
Read full bulletin
with a 2.4L GDI engine, it is important to note that the DTC may recur after replacement of any faulty component(s) and resetting adaptive values. See this Article for information on resetting cylinder balance adaptation values.
MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible...
Read full bulletin
coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped.
PIT STOP: GDI INJECTOR SPRAY TIP DEPOSITS - A design feature of vehicles equipped with a Gasoline Direct Injection (GDI)...
Read full bulletin
system is the placement of each fuel injector directly into the engine cylinder head assembly. Therefore, it is completely normal for the combustion process to create deposits on the injector spray tip surfaces.
MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible...
Read full bulletin
coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped. This condition may be caused by premature wear of the flexible coupling in the MDPS.
OWNER LETTER: WTY004 - DEAR KIA OPTIMA OWNER: KIA MOTORS AMERICA TAKES PRIDE IN PROVIDING YOU WITH HIGH QUALITY AND DEPENDABLE VEHICLES.
Read full bulletin
IN ORDER TO MAINTAIN THESE STANDARDS, KIA IS EXTENDING THE WARRANTY COVERAGE, TO ALL OWNERS, FOR THE ENGINES SHORT BLOCK ASSEMBLY ON 2011-2014 MODEL YEAR OPTIMA VEHICLES WITH 2.4L GDI OR 2.0L TURBO GDI TO 10 YEARS STARTING FROM THE DATE OF FIRST SERVICE OR 120,000 MILES, WHICHEVER OCCURS FIRST. THE SHORT BLOCK CONSISTS OF THE ENGINE BLOCK, CRANKSHAFT AND BEARINGS, CONNECTING RODS AND BEARINGS AND PISTONS. THIS WARRANTY EXTENSION ADDRESSES ISSUES WITH CONNECTING ROD WEAR WHICH RESULTS IN KNOCKING NOISE FROM THE ENGINE. THE KNOCKING NOISE INCREASES IN FREQUENCY AS THE ENGINE RPM INCREASES. IF THE VEHICLE CONTINUES TO BE DRIVEN WITH A WORN CONNECTING ROD BEARING, THE BEARING CAN FAIL AND MAY RESULT IN ENGINE FAILURE.
REQUEST FOR REIMBURSEMENT FORM: WTY004 - IF YOU HAVE PAID TO HAVE YOUR ENGINE REPAIRED/REPLACED DUE TO CONNECTING ROD...
Read full bulletin
FAILURE, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION TO THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410, 1-800-333-4542
DEALER PARTS AND SERVICE MANAGER MEMO: WTY004 - EFFECTIVE IMMEDIATELY, KIA MOTORS AMERICA, INC.
Read full bulletin
HAS EXTENDED THE WARRANTY COVERAGE OF THE KIA NEW VEHICLE LIMITED WARRANTY FOR THE SHORT BLOCK ASSEMBLY (ENGINE BLOCK, CRANKSHAFT AND BEARINGS, CONNECTING RODS AND BEARINGS AND PISTONS) ON ALL 2011-2014 MODEL YEAR OPTIMA VEHICLES WITH 2.4L GDI OR 2.0L TURBO GDI ENGINE TO 10 YEARS STARTING FROM THE DATE OF FIRST SERVICE OR 120,000 MILES, WHICHEVER COMES FIRST, REGARDLESS OF WHETHER THE VEHICLE OWNER IS AN ORIGINAL OR SUBSEQUENT VEHICLE OWNER. THE PURPOSE OF THIS WARRANTY EXTENSION IS TO ADDRESS ISSUES WITH CONNECTING ROD AND BEARING WEAR THAT CAN LEAD TO ENGINE FAILURE. OPTIMA HYBRID VEHICLES ARE NOT INCLUDED IN THIS WARRANTY EXTENSION PROGRAM.
WARRANTY BULLETIN: WTY004 - 2011-2014 MY OPTIMA (TF/QF) ENGINE SHORT BLOCK WARRANTY EXTENSION (WTY004) - THIS WARRANTY...
Read full bulletin
BULLETIN PROVIDES INFORMATION RELATED TO THE EXTENSION OF THE NEW VEHICLE LIMITED WARRANTY FOR THE ENGINE SHORT BLOCK ASSEMBLY (ENGINE BLOCK, CRANKSHAFT AND BEARINGS, CONNECTING RODS AND BEARINGS AND PISTONS) ON ALL 2011-2014 MY OPTIMA VEHICLES WITH 2.4L GDI OR 2.0L TURBO GDI ENGINE TO 10 YEARS STARTING FROM THE DATE OF FIRST SERVICE OR 120,000 MILES, WHICHEVER OCCURS FIRST, REGARDLESS OF WHETHER THE VEHICLE OWNER IS AN ORIGINAL OR SUBSEQUENT VEHICLE OWNER. THE PURPOSE OF THIS WARRANTY EXTENSION IS TO ADDRESS ISSUES WITH CONNECTING ROD AND BEARING WEAR THAT CAN LEAD TO ENGINE FAILURE. OPTIMA HYBRID VEHICLES ARE NOT INCLUDED IN THIS WARRANTY EXTENSION.
OWNER NOTIFICATION LETTER (SC135) - DEAR KIA OWNER, KIA MOTORS AMERICA, INC.
Read full bulletin
IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM REGARDING THE EVAPORATIVE CANISTER IN YOUR VEHICLE.
DEALER PARTS & SERVICE MANAGER MEMO (SC135) - ATTENTION: ALL DEALER PARTS AND SERVICE MANAGERS, KIA MOTORS AMERICA, INC.
Read full bulletin
IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSPECT THE EVAPORATIVE CANISTER. KIA HAS DETERMINED THAT THE FOLLOWING KIA VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED, MAY EXHIBIT AN EVAPORATIVE CANISTER LEAK DUE TO PROLONGED EXPOSURE TO ROAD SALT
DEALER PRINCIPAL MEMO (SC135) - ATTENTION: ALL DEALER PRINCIPALS, KIA MOTORS AMERICA, INC.
Read full bulletin
IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSPECT THE EVAPORATIVE CANISTER. KIA HAS DETERMINED THAT THE FOLLOWING KIA VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED, MAY EXHIBIT AN EVAPORATIVE CANISTER LEAK DUE TO PROLONGED EXPOSURE TO ROAD SALT
PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR...
Read full bulletin
SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. THIS IS DUE TO THE FACT THAT IT MAY BE IMPOSSIBLE TO REMOVE ALL METAL CONTAMINANTS FROM THE RECEIVER/DRYER DURING THE A/C FLUSHING PROCEDURE. REFER TO THE INCLUDED TABLE FOR DETAILED INFORMATION ON COMPONENT REPLACEMENT BY MODEL. IF YOU SUSPECT A PLUGGED EXPANSION VALVE, THE INLET SCREENS CAN BE CLEANED. IF THE VALVE IS NOT EQUIPPED WITH AN INLET SCREEN AND IS RESTRICTED, THE EXPANSION VALVE MAY ALSO NEED TO BE REPLACED.
TSB REV1: MDPS FLEXIBLE COUPLING REPLACEMENT CUSTOMER SATISFACTION PROGRAM (CS1604) - THIS BULLETIN PROVIDES INFORMATION...
Read full bulletin
REGARDING THE REPLACEMENT OF THE FLEXIBLE COUPLING IN THE MOTOR DRIVEN POWER STEERING (MDPS) ON SOME 2011-2014 MY OPTIMA (QF/TF/TFH) VEHICLES, PRODUCED FROM AUGUST 12, 2010 TO DECEMBER 18, 2013. THE MDPS UNIT MAY EXPERIENCE NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, ESPECIALLY WHILE THE VEHICLE IS STOPPED. KIAS ANALYSIS HAS IDENTIFIED THAT THIS CONDITION OCCURS MAINLY IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS DUE TO THE WEAR OF THE FLEXIBLE COUPLING IN THE MDPS, AFTER EXTENDED USAGE OVER YEARS. THE EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS INCLUDE: ALABAMA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, SOUTH CAROLINA, AND TEXAS. FOR VEHICLES SOLD OR CURRENTLY REGISTERED IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS, REPLACE THE FLEXIBLE COUPLING WITH A NEW ONE IF IT HAS NOT BEEN PREVIOUSLY REPLACED UNDER WARRANTY. BEFORE CONDUCTING THE PROCEDURE, VERIFY THAT THE VEHICLE IS INCLUDED IN THE LIST OF THE AFFECTED VINS. FOR VEHICLES SOLD OR REGISTERED IN ALL OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE FLEXIBLE COUPLING IN THE MDPS FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE IN ORDER TO ENSURE CUSTOMER SATISFACTION. IF THE MDPS UNIT EXPERIENCES NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, REPLACE THE AFFECTED FLEXIBLE COUPLING WITH A NEW ONE.
PITSTOP: VENTILATED SEAT OPERATION - SOME VEHICLES ARE EQUIPPED WITH VENTILATED FRONT SEATS TO IMPROVE OCCUPANT COMFORT...
Read full bulletin
BY DRAWING INTERIOR VEHICLE AIR TEMPERATURE THROUGH THE SEATING SURFACES. THE CUSTOMER PERCEPTION MAY BE THAT THE SEAT IS AIR CONDITIONED AND THE SEAT IS NOT GETTING COLD ENOUGH HOWEVER THE ACTUAL DESIGN INTENT IS TO DRAW AMBIENT AIR THROUGH THE SEAT WITH A SEPARATE BLOWER MOTOR ATTACHED TO THE SEAT ASSEMBLY.
Q AND A: CS1604 - ALL 2011-2013 MY AND SOME 2014 MY OPTIMA VEHICLES MOTOR DRIVEN POWER STEERING (MDPS) FLEXIBLE...
Read full bulletin
COUPLING CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM
OWNER LETTER: CS1604 - CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM - DEAR KIA OPTIMA OWNER: KIA MOTORS AMERICA, INC.
Read full bulletin
WOULD LIKE TO THANK YOU FOR YOUR PURCHASE OF A KIA OPTIMA VEHICLE. BECAUSE KIA VALUES YOU AS OUR CUSTOMER, WE ARE CONDUCTING A CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM REGARDING THE MOTOR DRIVEN POWER STEERING (MDPS) UNIT IN ALL 2011-2013 MY AND SOME 2014 MY OPTIMA VEHICLES.
REQUEST FOR REIMBURSEMENT FORM: CS1604 - 2011-2013 AND SOME 2014 MY OPTIMA VEHICLES MOTOR DRIVEN POWER STEERING (MDPS)...
Read full bulletin
CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM - IF YOU HAVE PAID TO HAVE THE FLEXIBLE COUPLING IN THE MDPS REPLACED, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION AT THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410
DEALER PARTS AND SERVICE MANAGER MEMO: CS1604 - KIA MOTORS AMERICA, INC.
Read full bulletin
IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE MOTOR DRIVEN POWER STEERING (MDPS) ON ALL 2011-2013 MY AND SOME 2014 MY KIA OPTIMA VEHICLES. THE MDPS UNIT MAY EXPERIENCE NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, ESPECIALLY WHILE THE VEHICLE IS STOPPED. KIAS ANALYSIS HAS IDENTIFIED THAT THIS CONDITION OCCURS MAINLY IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS DUE TO THE WEAR OF THE FLEXIBLE COUPLING IN THE MDPS, AFTER EXTENDED USAGE OVER YEARS. THE EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS INCLUDE: ALABAMA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, SOUTH CAROLINA, AND TEXAS. FOR VEHICLES SOLD OR CURRENTLY REGISTERED IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS, THE FLEXIBLE COUPLING WILL BE REPLACED WITH A NEW ONE IF IT HAD NOT BEEN PREVIOUSLY REPLACED UNDER WARRANTY. FOR VEHICLES SOLD OR REGISTERED IN ALL OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE FLEXIBLE COUPLING IN THE MDPS FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE FIRST DATE OF SERVICE IN ORDER TO ENSURE CUSTOMER SATISFACTION.
DEALER PRINCIPAL MEMO: CS1604 - KIA MOTORS AMERICA, INC.
Read full bulletin
IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE MOTOR DRIVEN POWER STEERING (MDPS) ON ALL 2011-2013 MY AND SOME 2014 MY KIA OPTIMA VEHICLES. THE MDPS UNIT MAY EXPERIENCE NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, ESPECIALLY WHILE THE VEHICLE IS STOPPED. KIAS ANALYSIS HAS IDENTIFIED THAT THIS CONDITION OCCURS MAINLY IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS DUE TO THE WEAR OF THE FLEXIBLE COUPLING IN THE MDPS, AFTER EXTENDED USAGE OVER YEARS. THE EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS INCLUDE: ALABAMA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, SOUTH CAROLINA, AND TEXAS. FOR VEHICLES SOLD OR CURRENTLY REGISTERED IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS, THE FLEXIBLE COUPLING WILL BE REPLACED WITH A NEW ONE IF IT HAD NOT BEEN PREVIOUSLY REPLACED UNDER WARRANTY. FOR VEHICLES SOLD OR REGISTERED IN ALL OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE FLEXIBLE COUPLING IN THE MDPS FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE FIRST DATE OF SERVICE IN ORDER TO ENSURE CUSTOMER SATISFACTION.
PITSTOP: SMART PEDAL FEATURE - THE SMART PEDAL IS AN INTEGRAL PART OF THE ENGINE MANAGEMENT SYSTEM (EMS) FUNCTIONALITY...
Read full bulletin
WHICH MONITORS AND PREVENTS THE SIMULTANEOUS ACTIVATION OF ACCELERATOR AND BRAKE PEDALS. WHEN ENGAGED, THE FEATURE REDUCES ENGINE POWER TO IDLE. MOST CUSTOMERS WILL NEVER NOTICE THE SMART PEDAL FEATURE WHEN ACTIVE, HOWEVER, CUSTOMERS WHO TEND TO REST THEIR FOOT ON THE BRAKE PEDAL WHILE DRIVING MIGHT DESCRIBE A HESITATION OR DELAY SYMPTOM AND NOT REALIZE THAT THE EMS ELECTRONIC CONTROL MODULE IS INTERVENING, AS DESIGNED.
OWNER LETTER: DEAR KIA OPTIMA OWNER: KIA MOTORS AMERICA, INC.
Read full bulletin
IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2013 MY OPTIMA VEHICLES WHICH COULD OTHERWISE EXPERIENCE A DECREASE IN ACCELERATION ACCOMPANIED BY THE ILLUMINATION OF THE CHECK ENGINE OR MALFUNCTION INDICATOR LAMP (MIL).
DEALER SERVICE MANAGER MEMO: ATTENTION: ALL KIA SERVICE MANAGERS - KIA MOTORS AMERICA, INC.
Read full bulletin
WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO, 2012-2013 MY OPTIMA, AND 2012-2013 MY SPORTAGE VEHICLES EQUIPPED WITH THE 2.4L AND 2.0L TURBO GDI ENGINES. THE SUBJECT VEHICLES ENGINES ARE EQUIPPED WITH A GASOLINE DIRECT INJECTION (GDI) SYSTEM THAT UTILIZES A FLOW CONTROL VALVE (FCV) TO CONTROL THE SUPPLY OF FUEL. THE FCV NEEDLE MAY EXPERIENCE EXCESSIVE WEAR, EVENTUALLY RESULTING IN IMPAIRMENT OF FUEL FLOW. IF THAT HAPPENS, AND TO PROTECT THE ENGINE, THE ECU MAY REDUCE ENGINE ACCELERATION WHILE ILLUMINATING THE CHECK ENGINE OR MALFUNCTION INDICATOR LAMP (MIL). THE ECU UPDATE WILL IMPROVE THE DURABILITY AND OPERATION OF THE FCV NEEDLE.
DEALER PRINCIPAL MEMO: ATTENTION: ALL DEALER PRINCIPALS - KIA MOTORS AMERICA, INC.
Read full bulletin
WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO, 2012-2013 MY OPTIMA, AND 2012-2013 MY SPORTAGE VEHICLES EQUIPPED WITH THE 2.4L OR 2.0L TURBO GDI ENGINES, WHICH MAY EXPERIENCE THE CHECK ENGINE LIGHT OR MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION DUE TO THE DIAGNOSTIC TROUBLE CODE (DTC) P0087.
VOLUNTARY SERVICE CAMPAIGN: ECM UPGRADE - MIL ON WITH DTC P0087 (SC114) - THIS BULLETIN PROVIDES INFORMATION RELATED TO...
Read full bulletin
AN ECM SOFTWARE UPDATE FOR THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012~2014MY SORENTO, 2012~2013MY OPTIMA, AND 2012~2013MY SPORTAGE VEHICLES EQUIPPED WITH THE 2.4L AND 2.0L TURBO GDI ENGINES. THE SUBJECT VEHICLES ENGINES ARE EQUIPPED WITH A GASOLINE DIRECT INJECTION (GDI) SYSTEM THAT UTILIZES A FLOW CONTROL VALVE (FCV) TO CONTROL THE SUPPLY OF FUEL. THE FCV NEEDLE MAY EXPERIENCE EXCESSIVE WEAR, EVENTUALLY RESULTING IN IMPAIRMENT OF FUEL FLOW. IF THAT HAPPENS, AND TO PROTECT THE ENGINE, THE ECU MAY REDUCE ENGINE ACCELERATION WHILE ILLUMINATING THE CHECK ENGINE OR MALFUNCTION INDICATOR LAMP (MIL). THE ECU UPDATE WILL IMPROVE THE DURABILITY AND OPERATION OF THE FCV NEEDLE.
MDPS FLEXIBLE COUPLING REPLACEMENT CUSTOMER SATISFACTION PROGRAM (CS1604) - THIS BULLETIN PROVIDES INFORMATION REGARDING...
Read full bulletin
THE REPLACEMENT OF THE FLEXIBLE COUPLING IN THE MOTOR DRIVEN POWER STEERING (MDPS) ON SOME 2011-2014 MY OPTIMA (QF/TF/TFH) VEHICLES, PRODUCED FROM AUGUST 12, 2010 TO DECEMBER 18, 2013. THE MDPS UNIT MAY EXPERIENCE NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, ESPECIALLY WHILE THE VEHICLE IS STOPPED. KIAS ANALYSIS HAS IDENTIFIED THAT THIS CONDITION OCCURS MAINLY IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS DUE TO THE WEAR OF THE FLEXIBLE COUPLING IN THE MDPS, AFTER EXTENDED USAGE OVER YEARS. THE EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS INCLUDE: ALABAMA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, SOUTH CAROLINA, AND TEXAS. FOR VEHICLES SOLD OR CURRENTLY REGISTERED IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS, REPLACE THE FLEXIBLE COUPLING WITH A NEW ONE IF IT HAS NOT BEEN PREVIOUSLY REPLACED UNDER WARRANTY. BEFORE CONDUCTING THE PROCEDURE, VERIFY THAT THE VEHICLE IS INCLUDED IN THE LIST OF THE AFFECTED VINS. FOR VEHICLES SOLD OR REGISTERED IN ALL OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE FLEXIBLE COUPLING IN THE MDPS FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE IN ORDER TO ENSURE CUSTOMER SATISFACTION. IF THE MDPS UNIT EXPERIENCES NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, REPLACE THE AFFECTED FLEXIBLE COUPLING WITH A NEW ONE.
PROPER OIL GRADE / VISCOSITY SELECTION FOR TURBO EQUIPPED VEHICLES - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE...
Read full bulletin
PROPER ENGINE OIL GRADE / VISCOSITY TO BE USED WHEN SERVICING VEHICLES EQUIPPED WITH A TURBOCHARGER. IN ADDITION TO FOLLOWING THE TURBO-SPECIFIC MAINTENANCE INTERVAL SCHEDULES, IT IS VERY IMPORTANT TO FOLLOW THE GRADE AND THE SAE OIL VISCOSITY RECOMMENDATIONS IN THE APPLICABLE SERVICE MANUAL TO ENSURE THE PROPER LUBRICATION IS DELIVERED TO THE TURBOCHARGER AND TO PREVENT ENGINE DAMAGE.
KIA: INFORMATION PROVIDED REGARDING SOME VEHICLES, IN STATES WHERE HEAVY AMOUNTS OF ROAD SALT IS USED FOR DE-ICING AND...
Read full bulletin
NEED TO HAVE BOTH REAR LOWER CONTROL ARMS REPLACED, THAT RESULTS IN CORROSION THAT CAUSES A KNOCKING OR CLUNKING NOISE. MODELS 2011-2012 OPTIMA. *PE
KIA: WHEN ENGINE IS AT 2000 RPM AND OPERATING TEMPERATURE, IT MAY EXPERIENCE, FROM THE BALANCE SHAFT MODULE (BSM), A WHISTLING NOISE.
Read full bulletin
*PE
KIA: SOME VEHICLES WARNING LIGHT FOR THE ENGINE MAY ILLUMINATE.
Read full bulletin
VOLTAGE SHOULD BE RECORDED ON RO SHEET. USE GDS FOR LOWER MECHANICAL STOP OF BOOST PRESSURE. *PE
Electrical
32 bulletinsTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2303) - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2015MY Optima (TF), 2012-2015MY Optima (QF) and 2016-2020MY Optima (JF, JFa) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC...
Read full bulletin
COMPATIBILITY (CS2310) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 7. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.
CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has...
Read full bulletin
developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.
CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has...
Read full bulletin
developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2303) - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2015MY Optima (TF), 2012-2015MY Optima (QF) and 2016-2020MY Optima (JF, JFa) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC...
Read full bulletin
COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 6. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2303) - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2015MY Optima (TF), 2012-2015MY Optima (QF) and 2016-2020MY Optima (JF, JFa) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has...
Read full bulletin
developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2303) - This...
Read full bulletin
bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2015MY Optima (TF), 2012-2015MY Optima (QF) and 2016-2020MY Optima (JF, JFa) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has...
Read full bulletin
developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has...
Read full bulletin
developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2303) - This...
Read full bulletin
bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2015MY Optima (TF), 2012-2015MY Optima (QF) and 2016-2020MY Optima (JF, JFa) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of...
Read full bulletin
USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device
ECU UPGRADE - STEERING LOGIC IMPROVEMENT - This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides information related to the MDPS ECU software upgrade for some 2012-2014MY Optima (QF), produced from August 2, 2010 through July 27, 2014, and 2016-2018MY Sorento (UMa) vehicles, produced from October 27, 2014 through August 22, 2017, which may experience a notchy feel in the steering wheel. To correct this condition, the vehicle should be evaluated using the MDPS Effort Measurement Software detailed in the repair procedure starting on page 2 to determine whether an improved steering logic should be installed in the MDPS ECU, or if the Steering Column and Housing Assembly replacement is required.
ECU UPGRADE ? STEERING LOGIC IMPROVEMENT -This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides information related to the MDPS ECU software upgrade for some 2011-2014MY Optima (QF), produced from August 2, 2010 through July 27, 2014, and 2016-2018MY Sorento (UMa) vehicles, produced from October 27, 2014 through August 22, 2017, which may experience a notchy feel in the steering wheel.
ECU UPGRADE ? STEERING LOGIC IMPROVEMENT - This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides information related to the MDPS ECU software upgrade for some 2011-2014MY Optima (QF), produced from August 2, 2010 through July 27, 2014, and 2016-2018MY Sorento (UMa) vehicles, produced from October 27, 2014 through August 22, 2017, which may experience a notchy feel in the steering wheel.
TSB - ECU UPGRADE ? STEERING LOGIC IMPROVEMENT -This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides information related to the MDPS ECU software upgrade for some 2011-2014MY Optima (QF), produced from August 2, 2010 through July 27, 2014, and 2016-2018MY Sorento (UMa) vehicles, produced from October 27, 2014 through August 22, 2017, which may experience a notchy feel in the steering wheel. To correct this condition, the vehicle should be evaluated using the MDPS Effort Measurement Software detailed in the repair procedure starting on page 2 to determine whether an improved steering logic should be installed in the MDPS ECU, or if an MDPS column replacement is required. To determine whether the updated MDPS ECU reflash applies to a vehicle you are working on, or whether it has already been performed, verify ROM ID using the tables in this TSB.
TSB - ECM UPGRADE ? STEERING LOGIC IMPROVEMENT -This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides information related to the MDPS ECU software upgrade for some 2011 ~ 2014MY Optima (TF/QF) vehicles, produced from Job #1 through July 27, 2014, which may experience a notchy feel in the steering wheel.
PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor.
Read full bulletin
The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS.
A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - This bulletin provides the procedure to replace the evaporator...
Read full bulletin
temperature sensor of some 2011-2014MY Optima (TF/QF) and 2011-2013MY Sorento (XMa) vehicles ONLY (see production dates on Page 3), which may experience freezing of condensation on the evaporator core and the following A/C performance related concerns below. Do NOT refer to this bulletin or the resistance specifications listed in this bulletin for ANY other models.
MIL ON WITH DTC P0087 - DIAGNOSIS AND REPAIR - This bulletin provides information related to some Optima (TF/QF),...
Read full bulletin
Sportage (SL), Sorento (XM) and Cadenza (VG) vehicles, which may experience a malfunction indicator lamp (MIL) illuminated with the ECM (Electronic Control Module) system-related DTC P0087.
PITSTOP: ACU VARIANT CODING AFTER PARTS SUPERSESSION - KMA HAS RECEIVED REPORTS OF SOME 2011~13MY OPTIMA AND 2010~13MY...
Read full bulletin
FORTE VEHICLES NOT ACCEPTING THE VARIANT CODE LISTED ON KGIS, FOLLOWING REPLACEMENT OF THE AIR BAG CONTROL MODULE. IN SOME CASES, AN AIR BAG MODULE WITH A SUPERSEDED PART NUMBER MAY REQUIRE A DIFFERENT VARIANT CODE. KGIS IS BEING UPDATED IN PHASES AND WILL LIST BOTH VARIANT CODES (OLD AND NEW) IN CASE OF P/N SUPERSESSION.
ECM UPGRADE - DRIVING PERFORMANCE IMPROVEMENT (VER.2) - THIS BULLETIN PROVIDES INFORMATION RELATED TO A CONTROLLER...
Read full bulletin
SOFTWARE UPGRADE FOR ALL 2011~2012MY OPTIMA HYBRID VEHICLES.
Q AND A: SC114 ECU UPDATE MIL ON WITH DTC P0087 / VOLUNTARY SERVICE CAMPAIGN Q&A
A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EVAPORATOR...
Read full bulletin
TEMPERATURE SENSOR OF SOME OPTIMA (TF/QF) AND SORENTO (XMA) VEHICLES (SEE PRODUCTION DATES ON PAGE 3), WHICH MAY EXPERIENCE FREEZING OF CONDENSATION ON THE EVAPORATOR CORE AND THE FOLLOWING A/C PERFORMANCE RELATED CONCERNS.
KDS - AUDIO UPDATE MODULE (AUM) - THE GDS AUDIO UPDATE MODULE (AUM) WAS INTRODUCED IN FOURTH QUARTER OF 2013.
Read full bulletin
THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA AUDIO HEAD UNITS USING A GDS, AND NOW, THE SAME FUNCTIONALITY IS AVAILABLE ON KDS. SOME TECHNICIANS MAY NOT BE AWARE OF THE BENEFITS THE AUM TOOL HAS TO OFFER. THE AUM ELIMINATES THE NEED FOR MULTIPLE USB FLASH DRIVES FOR SPECIFIC VEHICLE MODELS AND APPLICATIONS WHICH, IF MISAPPLIED, MAY RESULT IN AN IMPROPER AUDIO SYSTEM SOFTWARE UPDATE AND/OR LOCKED UP HEAD UNIT. ADDITIONALLY, FIELD REPORTS HAVE INDICATED THAT USB DRIVES FOR AUDIO UPDATES ARE EASILY LOST OR MISPLACED.
ECM UPGRADE - STEERING LOGIC IMPROVEMENT - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE MDPS ECU SOFTWARE UPGRADE...
Read full bulletin
FOR SOME 2011 ~ 2014MY OPTIMA (TF/QF) VEHICLES, PRODUCED FROM JOB #1 THROUGH JULY 27, 2014, WHICH MAY EXPERIENCE A NOTCHY FEEL IN THE STEERING WHEEL. TO CORRECT THIS CONDITION, THE VEHICLE SHOULD BE EVALUATED USING THE MDPS EFFORT MEASUREMENT S/W, DETAILED IN THE ATTACHED REPAIR PROCEDURE, TO DETERMINE WHETHER AN IMPROVED STEERING LOGIC SHOULD BE INSTALLED IN THE MDPS ECU, OR IF AN MDPS COLUMN REPLACEMENT IS REQUIRED. TO DETERMINE WHETHER THE UPDATED MDPS ECU REFLASH APPLIES TO A VEHICLE YOU ARE WORKING ON, OR WHETHER IT HAS ALREADY BEEN PERFORMED, VERIFY ROM ID USING THE TABLES IN THIS TSB.
KIA: SOME VEHICLES WOULD HESITATE ON HARD ACCELERATION AND ELECTRONIC STABILITY CONTROL (ESC) LIGHT ILLUMINATES; WOULD...
Read full bulletin
NEED TO REPLACE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) WITH LATEST SOFTWARE MODULE. MODEL 2012-13 OPTIMA. *PE
KIA: THE VOLTAGE VALUE BOOST PRESSURE ACTUATOR POSITION CONTROL NEEDS INSPECTING BY USING GDS DUE TO MALFUNCTION INDICATOR LIGHT (MIL) ILLUMINATING.
Read full bulletin
MODEL 2012 OPTIMA. *PE
KIA: THE MALFUNCTION INDICATOR LIGHT (MIL) WILL ILLUMINATE AND THE VOLTAGE VALUE, FOR BOOST PRESSURE ACTUATOR POSITION...
Read full bulletin
CONTROL, NEEDS INSPECTING, BY USING GDS, ON SOME VEHICLES. MODEL 2012 OPTIMA. *PE
KIA: A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM AND TO CORRECT CONCERN,...
Read full bulletin
HIGH PRESSURE FUEL PUMP, FUEL DELIVERY PIPE AND MOUNTING BOLTS WOULD BE REPLACED, IF NECESSARY. MODEL 2011-2014 OPTIMA, SPORTAGE, SORENTO, CADENZA. *PE
KIA: DUE TO SOME VEHICLES EXPERIENCING AN ILLUMINATION MALFUNCTION INDICATOR LAMP (MIL), THE ELECTRONIC CONTROL MODULE...
Read full bulletin
(ECM) SYSTEM NEEDS TO BE UPGRADED AND REPROGRAMMED WITH GDS DOWNLOADS TO PREVENT AND/OR CORRECT THIS SITUATION. MODELS 2011-2012 OPTIMA, SPORTAGE. *PE
Other
17 bulletinsWTY - SC147 Claims Processing Procedures - REVISED - Authorization of Claims Processing for SC147 - See this bulletin...
Read full bulletin
for specific handling procedures regarding SC147.
INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the...
Read full bulletin
diagnosis of the Inhibitor Switch.
SEAT BACK COVER REMOVAL PROCEDURE - THIS BULLETIN OUTLINES THE PROCEDURE FOR THE REMOVAL OF THE FRONT SEAT BACK COVERS...
Read full bulletin
ON OPTIMA (QF) AND SORENTO (XMA).
REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW...
Read full bulletin
CAMERA OF SOME KIA VEHICLES (SEE TABLE BELOW FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE IMAGE QUALITY FROM THE REAR VIEW CAMERA.
UVO UPGRADE RIO (UB), SPORTAGE (SL), SOUL (AM), OPTIMA (QF) AND SORENTO (XMA) - THIS BULLETIN PROVIDES THE PROCEDURE...
Read full bulletin
FOR UPGRADING THE UVO SYSTEM ON ALL 2012MY RIO (UB), SPORTAGE (SL), SOUL (AM), OPTIMA (QF) AND SORENTO (XM) VEHICLES.
"TECH TIP: BUZZING NOISE FROM DASH SYMPTOM: BUZZING NOISE COMING FROM DASH AREA.
Read full bulletin
REPAIR: OPERATE THE AIR-TEMP CONTROLS OR THE VENT AIR POSITION CONTROL SETTING. IF THE NOISE STOPS AFTER ADJUSTING THE CONTROLS, THE NOISE MAY BE CAUSED BY A FAULTY AIR TEMP ACTUATOR OR AIR VENT POSITION ACTUATOR. TO RESOLVE THIS CONCERN, IDENTIFY WHICH BLEND ACTUATOR IS THE SOURCE OF THE NOISE (SEE IMAGE) AND REPLACE IT."
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
KIA OPTIMA /SORENTO: 2012-2014 REAR VIEW CAMERA REQUIRES REPLACEMENT ON SPECIFIC MODELS.
Read full bulletin
*LJ
KIA: BULLETIN IS PROVIDING CAUTIONARY INFORMATION ON INSTALLATION OF WHEN BOLT HOLES OF REAR UPPER ARM ARE NOT...
Read full bulletin
PROPERLY ALIGNED WITH SUBFRAME, AND BOLT MAY BECOME LOOSE. MODEL 2011-2013 OPTIMA. *PE
Transmission
15 bulletinsTECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.
Read full bulletin
New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model.
Read full bulletin
A flush is required ONLY when a transmission is replaced.
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the...
Read full bulletin
correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly.
TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles on page 2. Refer to the shop manual on KGIS for the specific Kia model for the correct transmission fluid check/fill procedures.
TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information.
Read full bulletin
This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly. Follow the procedure outlined in this bulletin to replace the steering gear box yoke plug and assembly with updated parts.
STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin provides the procedure to replace the steering gear box...
Read full bulletin
yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly. Follow the procedure outlined in this bulletin to replace the steering gear box yoke plug and assembly with updated parts.
TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information.
Read full bulletin
This bulletin provides information regarding axle shaft serviceability for Kia vehicles equipped with a six-speed automatic transmission.
6 SPD A/T SOLENOID REPLACEMENT ? DTC P0741 - This bulletin provides information relating to the replacement of the...
Read full bulletin
Damper Clutch (D/C) Solenoid on 6-speed automatic transaxles with DTC P0741 (active or history), instead of replacing the transaxle. To reduce vehicle repair time, this procedure can be performed with the transaxle installed in the vehicle.
6 SPD A/T SOLENOID REPLACEMENT MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF...
Read full bulletin
VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, P0773, P1778 AND P2709. REPLACE THE SOLENOIDS IF CURRENT OR HISTORY CODES ARE PRESENT; DO NOT REPLACE THE TRANSAXLE. TO REDUCE VEHICLE REPAIR TIME, THIS PROCEDURE CAN BE PERFORMED WITH THE TRANSAXLE INSTALLED IN THE VEHICLE. REFER TO KGIS FOR SOLENOID PACK REMOVAL AND REINSTALLATION PROCEDURES FOR THE SPECIFIC YEAR AND MODEL OF THE VEHICLE.
AXLE SHAFT SERVICEABILITY BY MODEL - THIS BULLETIN HAS BEEN REVISED.
Read full bulletin
THIS BULLETIN PROVIDES INFORMATION REGARDING AXLE SHAFT SERVICEABILITY FOR KIA VEHICLES EQUIPPED WITH A SIX-SPEED AUTOMATIC TRANSMISSION. REFER TO THE TABLE BELOW FOR A DETAILED LIST OF VEHICLE MODELS. INDIVIDUAL SERVICE PARTS SUCH AS AXLE BOOTS, JOINTS AND HARDWARE FOR INNER JOINT ARE NOW AVAILABLE THROUGH YOUR PARTS DEPARTMENT.
6-SPEED A/T TRANSMISSION ADAPTIVE VALUES RESET/RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND...
Read full bulletin
RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE ECM/PCM.
6 SPD A/T SOLENOID REPLACEMENT MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF...
Read full bulletin
VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, P0773, P1778 AND P2709. REPLACE THE SOLENOIDS IF CURRENT OR HISTORY CODES ARE PRESENT; DO NOT REPLACE THE TRANSAXLE. TO REDUCE VEHICLE REPAIR TIME, THIS PROCEDURE CAN BE PERFORMED WITH THE TRANSAXLE INSTALLED IN THE VEHICLE. REFER TO KGIS FOR SOLENOID PACK REMOVAL AND REINSTALLATION PROCEDURES FOR THE SPECIFIC YEAR AND MODEL OF THE VEHICLE.
6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE...
Read full bulletin
ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. AFTER THE ADAPTIVE VALUES ARE RESET, THE TRANSMISSION COMPUTER ADAPTIVE VALUES MUST BE RELEARNED BY DRIVING IN A PRECISE MANNER TO TEACH THE COMPUTER THE PROPER SOLENOID DUTY AND LINE PRESSURE FOR THE NEW TRANSMISSION/COMPUTER COMBINATION.
KIA: OPTIMA DASHBOARD SHIFTER POSITION INDICATOR.
Read full bulletin
*KB
Fuel System
10 bulletinsTECHNICAL SERVICE BULLETIN: COMBINATION TSB / SERVICE ACTION: AIR FILTER AND NVLD REPLACEMENT (SA447) - This bulletin...
Read full bulletin
provides the procedure to perform an evaporative leak test and replace the Fuel Tank Air Filter, and, if necessary, the Natural Vacuum Leak Detector (NVLD) on some 11-16MY Kia vehicles listed in the table below, which may experience an evaporative leak concern with DTC P0456.
Voluntary Emissions Service Campaign (SC189) - Questions and Answers
Voluntary Emissions Service Campaign (SC189) - Proof of Completion Card
Voluntary Emissions Service Campaign (SC189) - Completion Label
PITSTOP: MANUAL EVAPORATIVE EMISSIONS TEST FOR HARD TO FIND/SMALL LEAKS - If the malfunction indicator lamp (MIL) is...
Read full bulletin
illuminated with DTC(s) P0442, P0455, P0456, or P0457 (Evaporative Emissions System-Leak detected) and the evaporative (EVAP) leak self-test resulted in NTF, a manual EVAP test is recommended.
FUEL FILLER DOOR INSPECTION AND UPGRADE PROCEDURE - This bulletin provides the procedure for inspecting and repairing a...
Read full bulletin
potential concern with the fuel filler door operation on some Optima (TF) vehicles, produced from September 2010 to December 2011.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - This bulletin...
Read full bulletin
provides information to inspect and/or replace the evaporative canister assembly on some Optima (TF) vehicles, produced from September 2, 2010 through November 29, 2014, some Optima Hybrid (TF HEV) vehicles, produced from February 15, 2011 through November 29, 2014, some Rondo (UN) vehicles, produced from April 1, 2009 through July 30, 2010, and some Sedona (VQ) vehicles, produced from April 1, 2009 through June 17, 2014. The subject vehicles originally sold or currently registered in one of twenty-eight (28) salt belt states may experience a leak detection warning of the evaporative emission systems, along with DTC(s) P0442 or P0455. For vehicles originally sold or currently registered in one of the twenty-eight (28) salt belt states, (AK, CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV, KS, KY, NE, ND, SD and UT), the evaporative canister will be inspected, and if no leak is found, the mounting bracket will be replaced with a new improved part. If a crack in the evaporative canister is found, the canister will be replaced with a new improved part. Before conducting the procedure, verify the vehicle is included in the list of affected VINs. For vehicles in other states, Kia is extending the warranty on the evaporative canister from 5 years/60,000 miles to 10 years/120,000 miles, whichever occurs first starting from the date of first service. Follow the procedures outlined in this bulletin to resolve the concern.
PIT STOP: DTC P0456 AND CHARCOAL CANISTER LEAKS - When addressing a concern related to a DTC P0456 (Evaporative...
Read full bulletin
Emissions System ? Small Leak Detected), and an inspection of the vapor lines, connections and fuel cap reveal no abnormalities, closely inspect the mounting holes of the charcoal canister for visible cracks.
Q AND A (SC135/WTY009) - EVAPORATIVE CANISTER VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - THIS BULLETIN...
Read full bulletin
PROVIDES INFORMATION TO INSPECT AND/OR REPLACE THE EVAPORATIVE CANISTER ASSEMBLY ON SOME OPTIMA (TF) VEHICLES, PRODUCED FROM SEPTEMBER 2, 2010 THROUGH NOVEMBER 29, 2014, SOME OPTIMA HYBRID (TF HEV) VEHICLES, PRODUCED FROM FEBRUARY 15, 2011 THROUGH NOVEMBER 29, 2014, SOME RONDO (UN) VEHICLES, PRODUCED FROM APRIL 1, 2009 THROUGH JULY 30, 2010, AND SOME SEDONA (VQ) VEHICLES, PRODUCED FROM APRIL 1, 2009 THROUGH JUNE 17, 2014. THE SUBJECT VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN ONE OF TWENTY-EIGHT (28) SALT BELT STATES MAY EXPERIENCE A LEAK DETECTION WARNING OF THE EVAPORATIVE EMISSION SYSTEMS, ALONG WITH DTC(S) P0442 OR P0455. FOR VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN ONE OF THE TWENTY-EIGHT (28) SALT BELT STATES, (AK, CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV, KS, KY, NE, ND, SD AND UT), THE EVAPORATIVE CANISTER WILL BE INSPECTED, AND IF NO LEAK IS FOUND, THE MOUNTING BRACKET WILL BE REPLACED WITH A NEW IMPROVED PART. IF A CRACK IN THE EVAPORATIVE CANISTER IS FOUND, THE CANISTER WILL BE REPLACED WITH A NEW IMPROVED PART. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS. FOR VEHICLES IN OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE EVAPORATIVE CANISTER FROM 5 YEARS/60,000 MILES TO 10 YEARS/120,000 MILES, WHICHEVER OCCURS FIRST STARTING FROM THE DATE OF FIRST SERVICE. FOLLOW THE PROCEDURES OUTLINED IN THIS BULLETIN TO RESOLVE THE CONCERN.
Lighting
10 bulletinsTECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information...
Read full bulletin
regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibit a bulb connector concern. To correct this concern, replace the connector with a new and improved part.
This document is a Reimbursement Request that was mailed with the customer letter advising them to submit the form if...
Read full bulletin
they had paid for repairs for this same matter prior to the warranty extension program launch.
WTY014_QA: This document is the Question and Answer guide for the warranty extension on the Headlamp Assembly for the...
Read full bulletin
2011-2013 MY Optima and Optima HEV vehicles.
WTY014_PSM: This document is the notification to the Parts and Service Managers advising them of the warranty extension...
Read full bulletin
on the Headlamp Assembly on 2011-2013 MY Optima and Optima Hybrid vehicles.
wty014_OWNR: This document is the Owner Notification Letter advising the customers of the Warranty Extension on the...
Read full bulletin
Headlamp Assembly on the 2011-2013 MY Optima and Optima HEV vehicles.
WTY014: This document is the Dealer Principal Notification advising of the Warranty Extension Program for the Headlamp...
Read full bulletin
Assembly on 2011-2013 MY Optima and Optima HEV vehicles.
TF/TF-HEV HEADLAMP INSPECTION AND/OR REPLACEMENT - This bulletin provides the procedure to inspect and/or replace the...
Read full bulletin
headlamp assembly on some 2011-2013 MY Optima (TF, TF-HEV) vehicles produced from August 12, 2010 to December 12, 2013. The internal reflective chrome film in the low beam headlamp housing may deteriorate over time, resulting in gradual dimming of the low beam headlamp(s). Follow the headlamp assembly inspection and/or replacement outlined in this bulletin.
DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS, OCTOBER 26 2018 UPDATE - Dear Kia Retailer, We wrote to you in late...
Read full bulletin
August to provide you with an update regarding news reports regarding non-collision fires in Kia vehicles and NHTSA?s announcement of the opening of a Defect Petition for fire cases involving the 2011-14 Sorento and Optima vehicles. Since that time, we have been working cooperatively with NHTSA to analyze the safety performance of these and all Kia vehicles and added additional resources to quickly and effectively address any incidents. Recently, a non-profit consumer advocacy group called the Center for Automotive Safety (CAS) has asked for a recall of Kia vehicles for fire risk and members of the Senate Commerce Committee have asked Kia for additional information related to non-collision fires in Kia vehicles. These actions have generated additional media reports so we are providing you with additional information to assist you and your teams in addressing customer concerns.
KIA: SOME VEHICLES EQUIPPED WITH STABILITY CONTROL, WHILE PERFORMING A DYNAMIC TEST DRIVE DURING PDI INSPECTION, THE...
Read full bulletin
STABILITY CONTROL WARNING LAMP MAY ILLUMINATE. *PE
KIA: ON SOME 2011 OPTIMA MODELS THE MALFUNCTION LIGHT MAY BE ON WITH A STORED TROUBLE CODE.
Read full bulletin
PROBLEM IS WITH THE WASTEGATE ACTUATOR. *RM UPDATED 12/20/11. *PE
Brakes
9 bulletinsPITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil...
Read full bulletin
substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
BRAKE PEDAL STOPPER PAD REPLACEMENT - This bulletin provides the procedure to replace the brake pedal stopper pad on...
Read full bulletin
some 2012-2013MY Optima (QF) vehicles, produced from August 12, 2011 through September 27, 2013. The brake pedal stopper pad may deteriorate over time, allowing the stop lamp switch plunger to remain extended when the brake pedal is released. A deteriorated pad can result in the continuous illumination of the stop lamps. If the continuous illumination of the stop lamps is duplicated, follow the procedure outlined in this bulletin to replace the brake pedal stopper pad.
WARRANTY EXTENSION PROGRAM (WTY011) - REQUEST FOR REIMBURSEMENT FORM - 2012-2013 MY OPTIMA BRAKE STOPPER PAD Kia New...
Read full bulletin
Vehicle Limited Warranty Extension
WARRANTY EXTENSION PROGRAM (WTY011) - Q & A - 2012-2013 MY OPTIMA BRAKE PEDAL STOPPER PAD NEW VEHICLE LIMITED WARRANTY...
Read full bulletin
EXTENSION
TSB - OUTSIDE REAR COMBINATION LAMP WATER INTRUSION - This bulletin provides the procedure to replace the outside rear...
Read full bulletin
combination lamp pads on some 2011-2015MY Optima (TF), produced from August 12, 2010 through July 23, 2015, and some 2011-2016MY Optima (TF HEV) vehicles, produced from February 15, 2011 through July 22, 2015, which may exhibit evidence of water intrusion in the outside rear combination lamps.
MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place...
Read full bulletin
once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.
MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are...
Read full bulletin
strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?
PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer...
Read full bulletin
complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle with the RKE/SMK fob, ensure each door lock position switch (viewable in BCM > Current Data) is displaying the appropriate status and the pad-lid switch (hood switch depressor) is in place on the hood.
PITSTOP: ABS HECU REPLACEMENT DUE TO HESITATION CONCERNS - WHEN ADDRESSING CUSTOMER CONCERNS REGARDING HESITATION FROM...
Read full bulletin
THE VEHICLE ON HARD ACCELERATION, TEST DRIVE THE VEHICLE TO VERIFY THE CONCERN. PRIOR TO TEST DRIVING THE VEHICLE, ELIMINATE COMMON ELECTRONIC STABILITY CONTROL (ESC) TRIGGER FACTORS SUCH AS EXCESSIVE OR UNEVENLY WORN TIRES AND SLIPPERY ROAD CONDITIONS. IF DURING HARD ACCELERATION TESTING THE ESC LIGHT ILLUMINATES ON THE DASH AND ABNORMAL HESITATION IS EXPERIENCED, REPLACE THE ABS HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) WITH A MODULE CONTAINING THE LATEST S/W VERSION. NOTE: ALWAYS VERIFY LATEST APPLICABLE P/N INFORMATION USING EPC.
Body & Paint
9 bulletinsPANORAMA SUNROOF CREAK OR RATTLE NOISE - This bulletin provides the procedure to apply felt tape on the panorama sunroof...
Read full bulletin
crossmember on some 2012-2015MY Optima (QF) vehicles, equipped with panorama sunroof, produced from August 31, 2011 through September 22, 2015, which may experience a slight creaking or rattle noise at the sunroof area.
PITSTOP: TF/QF PANORAMA RESET/INITIALIZATION PROCEDURE - This article explains the instructions for resetting the...
Read full bulletin
"one-touch" open/close feature of the sunshade and/or panorama sunroof.
QUESTIONS AND ANSWERS FOR VOLUNTARY SERVICE CAMPAIGN SC141 ? UNDERBODY ? ADDITIONAL ANTI-CORROSION TREATMENT
SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is...
Read full bulletin
launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.
SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is...
Read full bulletin
launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.
DRIVER?S SIDE SEAT CUSHION COVER DETACHING - This bulletin provides information about some 2012~2013MY Optima (QF)...
Read full bulletin
models, produced from August 9, 2011 through April 11, 2013, which may experience a loose or disengaged driver?s side seat outer trim cover.
SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of...
Read full bulletin
a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being damaged when removing the hood release lever. Follow the instructions included in this bulletin to properly remove the hood release lever using the new SST.
PITSTOP: HORN CHIRP AND PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE FOB - THIS GIVES INSTRUCTIONS ON THE PROCEDURE TO...
Read full bulletin
FOLLOW IF YOU ENCOUNTER A CUSTOMER COMPLAINT RELATING TO THE VEHICLE NOT PRODUCING AN AUDIBLE TONE OR HORN CHIRP, AND THE PARKING LAMPS NOT FLASHING WHEN LOCKING THE VEHICLE WITH THE RKE FOB.
PITSTOP: PANORAMA SUNROOF TRIM SEAL LOOSE - OPTIMAS PRODUCED FROM SOP TO OCTOBER 24, 2012, EQUIPPED WITH PANORAMA...
Read full bulletin
SUNROOF OPTION, MAY EXHIBIT A LOOSE OR SAGGING SIDE TRIM SEAL (A). A PORTION OF THE SIDE TRIM SEAL MAY BECOME DETACHED AND CAUGHT UNDER THE SUNROOF, AS IT IS CLOSED, CAUSING POOR APPEARANCE AND IMPROPER SEALING. TO CORRECT THIS CONDITION, FOLLOW THE PROCEDURE OUTLINED BELOW.
Infotainment
9 bulletinsTSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to...
Read full bulletin
identify and record the head unit software level on various head unit platforms and generations.
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange...
Read full bulletin
(ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
COMBINED TSB/SERVICE ACTION: OPTIMA (QF) AND SOUL (AM) AVN AND BASE AUDIO SYSTEM UPGRADE (SA168) - This bulletin...
Read full bulletin
provides the procedure for upgrading the navigation system and base audio system software of some 2012MY Optima (QF) and some 2012MY Soul (AM) vehicles, to improve Bluetooth connectivity.
NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO...
Read full bulletin
ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE...
Read full bulletin
COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. IF AFTER REPLACING A NAVIGATION HEAD UNIT THE ORIGINAL SD CARD DOES NOT OPERATE CORRECTLY, FOLLOW THE STEPS BELOW TO DIAGNOSE THE ISSUE:
PITSTOP: BLUETOOTH ISSUES AFTER IPHONE IOS 8 SOFTWARE UPDATE - THIS ARTICLE PROVIDES INFORMATION RELATED TO POSSIBLE...
Read full bulletin
BLUETOOTH CONCERNS WHEN USING AN IPHONE WITH IOS 8.X (IOS 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, ETC.) WHILE PAIRED TO A HEAD UNIT.
OPTIMA (QF) AND SOUL (AM) AVN AND BASE AUDIO SYSTEM UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE...
Read full bulletin
NAVIGATION SYSTEM AND BASE AUDIO SYSTEM SOFTWARE OF SOME 2012MY OPTIMA (QF) AND SOME 2012MY SOUL (AM) VEHICLES, TO IMPROVE BLUETOOTH CONNECTIVITY.
NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO...
Read full bulletin
ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - THIS BULLETIN PROVIDES THE PROCEDURE ON HOW TO IDENTIFY AND...
Read full bulletin
RECORD THE HEAD UNIT SOFTWARE LEVEL ON VARIOUS HEAD UNIT PLATFORMS AND GENERATIONS. THIS PROCEDURE WILL NOW BE REQUIRED WHEN ORDERING HEAD UNITS THROUGH THE DIRECT EXCHANGE PROGRAM.
Suspension
7 bulletinsTECHNICAL SERVICE BULLETIN: FRONT STABILIZER LINK REPLACEMENT - This bulletin provides the procedure to replace the...
Read full bulletin
front stabilizer links of some Optima (TF/QF), Optima Hybrid (TF HEV) and Rio (UB) vehicles, which may experience an abnormal noise emanating from the front of the vehicle when going over bumps or uneven pavement.
FRONT STABILIZER LINK REPLACEMENT - This bulletin provides the procedure to replace the front stabilizer links of some...
Read full bulletin
Optima (TF/QF), Optima Hybrid (TF HEV) and Rio (UB) vehicles, which may experience an abnormal noise emanating from the front of the vehicle when going over bumps or uneven pavement. To resolve the noise concern, perform the procedure outlined in this bulletin to replace the front stabilizer links with the improved parts.
PITSTOP: DIFFICULTY ASSEMBLING STRUT BEARING/INSULATOR - ON SOME OPTIMA VEHICLES, WHEN REPLACING THE STRUT INSULATOR OR...
Read full bulletin
STRUT BEARING WITH NEW PARTS YOU MAY ENCOUNTER DIFFICULTY INSTALLING THE NEW STRUT BEARING INTO PLACE ON THE INSULATOR. THIS CONDITION IS DUE TO A CHANGE IN THE DESIGN OF THE STRUT BEARING (A) WHICH RESULTS IN TIGHTER TOLERANCES BETWEEN THE BEARING AND INSULATOR. REFER TO THE PROCEDURE BELOW FOR MORE INFORMATION.
SERVICE ACTION: REAR LOWER CONTROL ARM REPLACEMENT PROCEDURE (SA150) - THIS BULLETIN PROVIDES THE PROCEDURE FOR...
Read full bulletin
REPLACING BOTH REAR LOWER CONTROL ARMS ON SOME OPTIMA (TF), OPTIMA (QF) AND OPTIMA HYBRID (TF HEV) VEHICLES PRODUCED FROM FEBRUARY 15, 2011 THROUGH APRIL 5, 2012, THAT ARE IN STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED FOR DE-ICING IN THE WINTER MONTHS.
PITSTOP: ALIGNMENT SPECIFICATIONS FOR OPTIMA - THIS ARTICLE PROVIDES NEW ALIGNMENT SPECIFICATIONS FOR OPTIMA (QF)...
Read full bulletin
VEHICLES DUE TO A MODIFICATION TO THE DESIGN OF THE FRONT SUSPENSION.
PITSTOP: DIFFICULTY ASSEMBLING STRUT BEARING/INSULATOR - ON SOME OPTIMA VEHICLES, WHEN REPLACING THE STRUT INSULATOR OR...
Read full bulletin
STRUT BEARING WITH NEW PARTS YOU MAY ENCOUNTER DIFFICULTY INSTALLING THE NEW STRUT BEARING INTO PLACE ON THE INSULATOR. THIS CONDITION IS DUE TO A CHANGE IN THE DESIGN OF THE STRUT BEARING (A) WHICH RESULTS IN TIGHTER TOLERANCES BETWEEN THE BEARING AND INSULATOR. REFER TO THE PROCEDURE BELOW FOR MORE INFORMATION.
"FRONT STABILIZER LINK REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE FRONT STABILIZER LINKS OF SOME...
Read full bulletin
OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND RIO (UB) VEHICLES, WHICH MAY EXPERIENCE AN ABNORMAL NOISE EMANATING FROM THE FRONT OF THE VEHICLE WHEN GOING OVER BUMPS OR UNEVEN PAVEMENT. TO RESOLVE THE NOISE CONCERN, PERFORM THE PROCEDURE OUTLINED IN THIS BULLETIN TO REPLACE THE FRONT STABILIZER LINKS WITH THE IMPROVED PARTS."
Software & Calibration
3 bulletinsRECENT KIA MEDIA REPORTS, January 25, 2019 Update - Dear Kia Retailer, At Kia, safety is a top priority and we wrote to...
Read full bulletin
you last August and again last October to provide you with updates regarding news reports about non-collision fires in Kia vehicles and the status of Kia?s cooperative work with NHTSA.
DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS - Dear Kia Retailer, You and your customers may have seen recent media...
Read full bulletin
reports regarding thermal incidents in Kia vehicles or NHTSA?s announcement of the opening of a Defect Petition for fire cases involving the 2011-14 Sorentos and Optimas, and I want to update you on KMA?s response to this issue. All automobiles contain combustible materials and a vehicle fire may be a result of any number of complex factors which must be carefully evaluated by trained technicians to, if possible, determine its cause and, ultimately, determine if a defect trend exists. At Kia, customer safety is paramount and although both KMA and NHTSA have independently concluded that no defect trends exist, KMA has significantly increased its committed resources to ensure that all thermal incidents are fully evaluated.
INFORMATION FOR DEALER UVO UPGRADE / RETAIL CUSTOMER - THIS BULLETIN PROVIDES THE RETAIL CUSTOMERS PROCEDURE FOR...
Read full bulletin
UPGRADING THE KIA UVO (YOUR VOICE) SYSTEM. KIA UVO OWNERS HAVE THE OPTION TO DOWNLOAD AVAILABLE UPGRADES DIRECTLY FROM THE KIA.COM WEBSITE AND CAN PERFORM THE UPGRADE THEMSELVES OR HAVE THE DEALER PERFORM THE UPGRADE IN WHICH CASE ADDITIONAL LABOR CHARGES MAY APPLY. FOR CUSTOMERS WHO PERFORM THEIR OWN UPGRADE, KIA PROVIDES THE CUSTOMER WITH SOFTWARE AND UPGRADE INSTRUCTIONS. IF THE CUSTOMER OPTS TO HAVE THE DEALER PERFORM THE UPGRADE, THE UPGRADE PROCEDURE IS OUTLINED IN THIS BULLETIN.
HVAC & Climate
3 bulletinsDEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB),...
Read full bulletin
incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature or higher cabin humidity, the defogging logic may automatically switch ON the A/C, and/or set the air intake mode to Fresh Air. If the user changes these settings, the defogging logic will take control again after 3 to 5 minutes, depending on the procedure in this publication.
TESTING A/C COMPRESSOR FUNCTION USING GDS - This bulletin provides information on a new procedure to test A/C compressor...
Read full bulletin
function using the GDS.
TECH TIP: HVAC Blower Stuck on High - This article give the procedure to follow when the HVAC Blower is stuck on high.
Tires & Wheels
1 bulletinCUSTOMER SATISFACTION BULLETIN 2016-09 - RETIRED FOR CERTAIN OPTIMA MODEL VEHICLES.
Read full bulletin
SEE CUSTOMER SATISFACTION BULLETIN 2017-01. FOR OTHER OPTIMA MODELS, SEE WTY BULLETIN2017-09 (SC147)
Steering
1 bulletinPITSTOP: OILY SUBSTANCE DRIPPING FROM MDPS STEERING COLUMN - On some Optima (QF/TF/TF HEV) vehicles, the customer may...
Read full bulletin
complain of an oily substance dripping onto the driver?s side floorboard area, especially in areas with high ambient temperatures. This article provides the process to resolve by cleaning excessive amounts of grease applied applied to the steering column tilt adjustment area.
Pre-Delivery & Maintenance
1 bulletinREAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW...
Read full bulletin
CAMERA OF SOME KIA VEHICLES (SEE TABLE ON PG. 6 FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE IMAGE QUALITY FROM THE REAR VIEW CAMERA. DIAGNOSE THE CONCERNS USING THE INFORMATION IN THIS BULLETIN AND, IF NECESSARY, REPLACE THE REAR VIEW CAMERA WITH AN IMPROVED PART BY FOLLOWING THE APPLICABLE SERVICE PROCEDURE ON KGIS.