2011 Kia Optima Hybrid TSBs
131 Technical Service Bulletins across 15 categories
Categories
Engine
36 bulletinsTECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) -...
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This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in (PI2002A, PI2002B and SC200**1) titled Knock Sensor Detection System - ECU Logic Improvement. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.
TECHNICAL SERVICE BULLETIN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) - This bulletin has been revised...
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to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in (PI2002A, PI2002B and SC200**1) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: AUXILIARY CANISTER KIT INSTALLATION (SC208) - This bulletin provides the procedure...
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for the installation of an add-on auxiliary canister on some 2011-2016MY Optima (TF HEV) vehicles equipped with 2.4L Theta II engine, produced from February 15, 2011 through July 22, 2015. This is to improve evaporative system performance and ensure compliance with Federal and California emission regulation standards.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...
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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been...
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revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. Follow the MDPS Flowchart (page 2) along with the MDPS DTC Table (page 3) procedure outlined in this bulletin before replacing the C-MDPS Motor, ECU or Steering Column Housing.
TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin...
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has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
PITSTOP: LOWER ENGINE SERVICE COVER BOLT LOCATIONS - This Pitstop provides information on the correct bolt location of...
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the lower engine service cover on 2016-2020MY Optima 2.4L and 2.0L equipped vehicles. The lower engine service cover is secured by seven (7) retaining bolts. Installation of the two (2) long bolts in the incorrect location may cause puncture or damage to the oil pan in the event that the vehicle is bottomed out while driving. If the oil pan is damaged or punctured, the engine oil may leak, possibly causing engine damage. This
REPLACEMENT OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.
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This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on the Kia models listed on the chart below with a column mounted C-MDPS unit.
Dear Kia Optima Owner: Kia Motors America, Inc.
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would like to thank you for your purchase of a Kia Optima vehicle. Because Kia values you as our customer, we are conducting a Customer Satisfaction/Warranty Extension Program regarding the Motor Driven Power Steering (MDPS) unit in all 2011-2013 MY and some 2014 MY Optima vehicles.
REPLACEMENT OF C-MDPS MOTOR AND/OR ECU - This bulletin has been revised to include additional information.
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This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor and/or Electronic Control Unit (ECU) on the listed Kia models with a column mounted C-MDPS unit.
REPLACEMENT OF C-MDPS MOTOR AND/OR ECU - This bulletin provides information regarding the partial repair of the Motor...
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Driven Power Steering (MDPS) Motor and/or Electronic Control Unit (ECU) on the listed Kia models with a column mounted C-MDPS unit. Follow the procedure outlined in this bulletin.
PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be...
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considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
SERVICE MANAGER MEMO: SC141 - SERVICE CAMPAIGN - Attention: All Kia Service Managers - Kia Motors America, Inc.
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will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally retailed or currently registered in one of the 28 states where heavy amounts of road salt are used.
DEALER PRINCIPAL MEMO: SC141 - SERVICE CAMPAIGN - Attention: All Kia Dealer Principals - Kia Motors America, Inc.
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will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally retailed or currently registered in one of the 28 states where heavy amounts of road salt are used.
MDPS FLEXIBLE COUPLING REPLACEMENT CUSTOMER SATISFACTION PROGRAM (CS1604) - This bulletin provides information regarding...
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the replacement of the flexible coupling in the Motor Driven Power Steering (MDPS) on some 2011-2014 MY Optima (QF/TF/TFH) vehicles, produced from August 12, 2010 to December 18, 2013. The MDPS unit may experience noise when turning the steering wheel left or right, especially while the vehicle is stopped. Kia?s analysis has identified that this condition occurs mainly in extremely high humidity states adjacent to warm ocean waters due to the wear of the flexible coupling in the MDPS, after extended usage over years. The extremely high humidity states adjacent to warm ocean waters include: Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina, and Texas. For vehicles sold or currently registered in extremely high humidity states adjacent to warm ocean waters, replace the flexible coupling with a new one if it has not been previously replaced under warranty. Before conducting the procedure, verify that the vehicle is included in the list of the affected VINs. For vehicles sold or registered in all other states, Kia is extending the warranty on the flexible coupling in the MDPS from 5 years/60,000 miles to 10 years/unlimited mileage, starting from the date of first service in order to ensure customer satisfaction. If the MDPS unit experiences noise when turning the steering wheel left or right, replace the affected flexible coupling with a new one.
EV AND HYBRID A/C SYSTEM SERVICING REQUIREMENTS - The Soul Electric Vehicle (EV) and the Optima Hybrid use an A/C...
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compressor that is driven by a high-voltage electric motor rather than by a belt. Both the motor and compressor are in one housing with a mix of refrigerant and oil flowing through both sections. Because the oil flows through the motor windings, it must have a high electrical resistivity (low conductivity).
PITSTOP: HESITATION IN ELECTRIC AND GAS MODES - When diagnosing an Optima Hybrid with an off idle hesitation concern...
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that can be duplicated, and no DTC(s) codes (active or history) are stored, access MCU > Current Data to check the status of the MCU warning flag.
TECH TIP: DTCs POC17 and P1C76 not clearing - Perform the motor/HSG resolver calibration located in the S/W management...
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section of the ?Motor Control Unit? (MCU) system.
OWNER NOTIFICATION LETTER (SC135) - DEAR KIA OWNER, KIA MOTORS AMERICA, INC.
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IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM REGARDING THE EVAPORATIVE CANISTER IN YOUR VEHICLE.
DEALER PARTS & SERVICE MANAGER MEMO (SC135) - ATTENTION: ALL DEALER PARTS AND SERVICE MANAGERS, KIA MOTORS AMERICA, INC.
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IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSPECT THE EVAPORATIVE CANISTER. KIA HAS DETERMINED THAT THE FOLLOWING KIA VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED, MAY EXHIBIT AN EVAPORATIVE CANISTER LEAK DUE TO PROLONGED EXPOSURE TO ROAD SALT
DEALER PRINCIPAL MEMO (SC135) - ATTENTION: ALL DEALER PRINCIPALS, KIA MOTORS AMERICA, INC.
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IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSPECT THE EVAPORATIVE CANISTER. KIA HAS DETERMINED THAT THE FOLLOWING KIA VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED, MAY EXHIBIT AN EVAPORATIVE CANISTER LEAK DUE TO PROLONGED EXPOSURE TO ROAD SALT
PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR...
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SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. THIS IS DUE TO THE FACT THAT IT MAY BE IMPOSSIBLE TO REMOVE ALL METAL CONTAMINANTS FROM THE RECEIVER/DRYER DURING THE A/C FLUSHING PROCEDURE. REFER TO THE INCLUDED TABLE FOR DETAILED INFORMATION ON COMPONENT REPLACEMENT BY MODEL. IF YOU SUSPECT A PLUGGED EXPANSION VALVE, THE INLET SCREENS CAN BE CLEANED. IF THE VALVE IS NOT EQUIPPED WITH AN INLET SCREEN AND IS RESTRICTED, THE EXPANSION VALVE MAY ALSO NEED TO BE REPLACED.
TSB REV1: MDPS FLEXIBLE COUPLING REPLACEMENT CUSTOMER SATISFACTION PROGRAM (CS1604) - THIS BULLETIN PROVIDES INFORMATION...
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REGARDING THE REPLACEMENT OF THE FLEXIBLE COUPLING IN THE MOTOR DRIVEN POWER STEERING (MDPS) ON SOME 2011-2014 MY OPTIMA (QF/TF/TFH) VEHICLES, PRODUCED FROM AUGUST 12, 2010 TO DECEMBER 18, 2013. THE MDPS UNIT MAY EXPERIENCE NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, ESPECIALLY WHILE THE VEHICLE IS STOPPED. KIAS ANALYSIS HAS IDENTIFIED THAT THIS CONDITION OCCURS MAINLY IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS DUE TO THE WEAR OF THE FLEXIBLE COUPLING IN THE MDPS, AFTER EXTENDED USAGE OVER YEARS. THE EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS INCLUDE: ALABAMA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, SOUTH CAROLINA, AND TEXAS. FOR VEHICLES SOLD OR CURRENTLY REGISTERED IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS, REPLACE THE FLEXIBLE COUPLING WITH A NEW ONE IF IT HAS NOT BEEN PREVIOUSLY REPLACED UNDER WARRANTY. BEFORE CONDUCTING THE PROCEDURE, VERIFY THAT THE VEHICLE IS INCLUDED IN THE LIST OF THE AFFECTED VINS. FOR VEHICLES SOLD OR REGISTERED IN ALL OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE FLEXIBLE COUPLING IN THE MDPS FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE IN ORDER TO ENSURE CUSTOMER SATISFACTION. IF THE MDPS UNIT EXPERIENCES NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, REPLACE THE AFFECTED FLEXIBLE COUPLING WITH A NEW ONE.
PITSTOP: MALFUNCTION INDICATOR LAMPWITH DRIVE MOTOR DTC P0A41 OR P0A42 - THIS GIVE INSTRUCTIONS ON THE PROCEDURE TO...
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FOLLOW IF SOME OPTIMA HYBRID CUSTOMERS HAVE EXPERIENCED AN INTERMITTENT MALFUNCTION INDICATOR LAMP (MIL) ON CONDITION OR AN INTERMITTENT HYBRID SERVICE INDICATOR LAMP (SIL) ON CONDITION WITH ONE OF THE ABOVE DTCS IN THE MOTOR CONTROL UNIT (MCU) SYSTEM, EITHER IN ACTIVE, PENDING, OR HISTORY STATE.
PITSTOP: FORCE-STARTING OPTIMA HYBRID ENGINE USING GDS: IF YOU ENCOUNTER AN OPTIMA HYBRID WITH A NO-START CONDITION,...
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CHECK IF THE READY LAMP IS FLASHING IN THE CLUSTER AND VERIFY THE HYBRID BATTERY STATE OF CHARGE (SOC) RANGES FROM 15% TO 20%. IF THESE CONDITIONS ARE PRESENT, A TECHNICIAN MAY USE GDS TO FORCE START THE ENGINE AND RESOLVE THE CONCERN.
Q AND A: CS1604 - ALL 2011-2013 MY AND SOME 2014 MY OPTIMA VEHICLES MOTOR DRIVEN POWER STEERING (MDPS) FLEXIBLE...
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COUPLING CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM
OWNER LETTER: CS1604 - CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM - DEAR KIA OPTIMA OWNER: KIA MOTORS AMERICA, INC.
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WOULD LIKE TO THANK YOU FOR YOUR PURCHASE OF A KIA OPTIMA VEHICLE. BECAUSE KIA VALUES YOU AS OUR CUSTOMER, WE ARE CONDUCTING A CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM REGARDING THE MOTOR DRIVEN POWER STEERING (MDPS) UNIT IN ALL 2011-2013 MY AND SOME 2014 MY OPTIMA VEHICLES.
REQUEST FOR REIMBURSEMENT FORM: CS1604 - 2011-2013 AND SOME 2014 MY OPTIMA VEHICLES MOTOR DRIVEN POWER STEERING (MDPS)...
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CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM - IF YOU HAVE PAID TO HAVE THE FLEXIBLE COUPLING IN THE MDPS REPLACED, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION AT THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410
DEALER PARTS AND SERVICE MANAGER MEMO: CS1604 - KIA MOTORS AMERICA, INC.
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IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE MOTOR DRIVEN POWER STEERING (MDPS) ON ALL 2011-2013 MY AND SOME 2014 MY KIA OPTIMA VEHICLES. THE MDPS UNIT MAY EXPERIENCE NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, ESPECIALLY WHILE THE VEHICLE IS STOPPED. KIAS ANALYSIS HAS IDENTIFIED THAT THIS CONDITION OCCURS MAINLY IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS DUE TO THE WEAR OF THE FLEXIBLE COUPLING IN THE MDPS, AFTER EXTENDED USAGE OVER YEARS. THE EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS INCLUDE: ALABAMA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, SOUTH CAROLINA, AND TEXAS. FOR VEHICLES SOLD OR CURRENTLY REGISTERED IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS, THE FLEXIBLE COUPLING WILL BE REPLACED WITH A NEW ONE IF IT HAD NOT BEEN PREVIOUSLY REPLACED UNDER WARRANTY. FOR VEHICLES SOLD OR REGISTERED IN ALL OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE FLEXIBLE COUPLING IN THE MDPS FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE FIRST DATE OF SERVICE IN ORDER TO ENSURE CUSTOMER SATISFACTION.
DEALER PRINCIPAL MEMO: CS1604 - KIA MOTORS AMERICA, INC.
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IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE MOTOR DRIVEN POWER STEERING (MDPS) ON ALL 2011-2013 MY AND SOME 2014 MY KIA OPTIMA VEHICLES. THE MDPS UNIT MAY EXPERIENCE NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, ESPECIALLY WHILE THE VEHICLE IS STOPPED. KIAS ANALYSIS HAS IDENTIFIED THAT THIS CONDITION OCCURS MAINLY IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS DUE TO THE WEAR OF THE FLEXIBLE COUPLING IN THE MDPS, AFTER EXTENDED USAGE OVER YEARS. THE EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS INCLUDE: ALABAMA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, SOUTH CAROLINA, AND TEXAS. FOR VEHICLES SOLD OR CURRENTLY REGISTERED IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS, THE FLEXIBLE COUPLING WILL BE REPLACED WITH A NEW ONE IF IT HAD NOT BEEN PREVIOUSLY REPLACED UNDER WARRANTY. FOR VEHICLES SOLD OR REGISTERED IN ALL OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE FLEXIBLE COUPLING IN THE MDPS FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE FIRST DATE OF SERVICE IN ORDER TO ENSURE CUSTOMER SATISFACTION.
MDPS FLEXIBLE COUPLING REPLACEMENT CUSTOMER SATISFACTION PROGRAM (CS1604) - THIS BULLETIN PROVIDES INFORMATION REGARDING...
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THE REPLACEMENT OF THE FLEXIBLE COUPLING IN THE MOTOR DRIVEN POWER STEERING (MDPS) ON SOME 2011-2014 MY OPTIMA (QF/TF/TFH) VEHICLES, PRODUCED FROM AUGUST 12, 2010 TO DECEMBER 18, 2013. THE MDPS UNIT MAY EXPERIENCE NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, ESPECIALLY WHILE THE VEHICLE IS STOPPED. KIAS ANALYSIS HAS IDENTIFIED THAT THIS CONDITION OCCURS MAINLY IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS DUE TO THE WEAR OF THE FLEXIBLE COUPLING IN THE MDPS, AFTER EXTENDED USAGE OVER YEARS. THE EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS INCLUDE: ALABAMA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, SOUTH CAROLINA, AND TEXAS. FOR VEHICLES SOLD OR CURRENTLY REGISTERED IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS, REPLACE THE FLEXIBLE COUPLING WITH A NEW ONE IF IT HAS NOT BEEN PREVIOUSLY REPLACED UNDER WARRANTY. BEFORE CONDUCTING THE PROCEDURE, VERIFY THAT THE VEHICLE IS INCLUDED IN THE LIST OF THE AFFECTED VINS. FOR VEHICLES SOLD OR REGISTERED IN ALL OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE FLEXIBLE COUPLING IN THE MDPS FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE IN ORDER TO ENSURE CUSTOMER SATISFACTION. IF THE MDPS UNIT EXPERIENCES NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, REPLACE THE AFFECTED FLEXIBLE COUPLING WITH A NEW ONE.
KIA: INFORMATION PROVIDED REGARDING SOME VEHICLES, IN STATES WHERE HEAVY AMOUNTS OF ROAD SALT IS USED FOR DE-ICING AND...
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NEED TO HAVE BOTH REAR LOWER CONTROL ARMS REPLACED, THAT RESULTS IN CORROSION THAT CAUSES A KNOCKING OR CLUNKING NOISE. MODELS 2011-2012 OPTIMA. *PE
Transmission
23 bulletinsPITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to...
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Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a Warning Lamp to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model.
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A flush is required ONLY when a transmission is replaced.
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the...
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correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
TECHNICAL SERVICE BULLETIN: HCU/TCU UPGRADE - FOR 100 MESH SOLENOID EQUIPPED HYBRID TRANSMISSIONS -This bulletin...
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provides information related to a software upgrade of the Hybrid Control Unit (HCU) and the Transmission Control Unit (TCU) of some 2011-2016 MY Optima Hybrid (TF HEV) vehicles after replacement of the transmission with improved 100 mesh solonoid filters has taken place. To apply the improved logic, the HCU/TCU should be reprogrammed using the GDS/KDS download, as described in this bulletin.
TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information.
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This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly.
TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.
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This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles on page 2. Refer to the shop manual on KGIS for the specific Kia model for the correct transmission fluid check/fill procedures.
TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information.
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This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly. Follow the procedure outlined in this bulletin to replace the steering gear box yoke plug and assembly with updated parts.
PITSTOP: P/HEV NO START ? SHIFT BEFORE READY - This Pitstop provides information regarding possible customer complaint...
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of intermittent ?No-Start?.
STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin provides the procedure to replace the steering gear box...
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yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly. Follow the procedure outlined in this bulletin to replace the steering gear box yoke plug and assembly with updated parts.
HCU/TCU LOGIC IMPROVEMENT FOR DTC P1744 (400 MESH EQUIPPED TRANSMISSIONS ONLY) - TSB TRA068 CLOSED.
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REFER TO TSB TRA079/SA351
TSB - HCU/TCU UPGRADE ? FOR 100MESH SOLENOID - EQUIPPED HYBRID TRANSMISSIONS - This bulletin has been revised to include additional information.
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This bulletin provides information related to a software upgrade of the Hybrid Control Unit (HCU) and the Transmission Control Unit (TCU) of some 2011-2016MY Optima Hybrid (TF HEV) after replacement of the transmission with improved 100 mesh solenoids has taken place.
TSB - HCU/TCU UPGRADE ? FOR 100MESH SOLENOID EQUIPPED HYBRID TRANSMISSIONS - This bulletin has been revised to include additional information.
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This bulletin provides information related to a software upgrade of the Hybrid Control Unit (HCU) and the Transmission Control Unit (TCU) of some 2011-2016MY Optima Hybrid (TF HEV) after replacement of the transmission with improved 100 mesh solenoids has taken place. To apply the improved logic, the HCU/TCU should be reprogrammed using the KDS download, as described in this bulletin.
TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information.
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This bulletin provides information regarding axle shaft serviceability for Kia vehicles equipped with a six-speed automatic transmission.
TSB - HCU/TCU LOGIC IMPROVEMENT FOR DTC P1744 (400 MESH EQUIPPED TRANSMISSIONS ONLY) - This bulletin provides the...
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procedure to improve the logic of the Hybrid Control Unit (HCU) on some 2011-2012MY Optima Hybrid (TF HEV), produced from February 15, 2011 through December 28, 2012, and both the Hybrid Control Unit (HCU) and the Transmission Control Unit (TCU) on some 2013-2015MY Optima Hybrid (TF HEV) vehicles, produced from January 15, 2013 through March 27, 2015, which may experience a malfunction indicator lamp illumination with DTC P1744. To correct this concern, apply the improved logic to the HCU only (11-12MY) or HCU and TCU (13-15MY) using the KDS ECU Upgrade function as described in this bulletin. For confirmation that the latest reflash has been applied to a vehicle you are working on, verify the ROM ID using the table on page 3 of this bulletin.
HCU/TCU UPGRADE ? FOR 100 MESH SOLENOID EQUIPPED HYBRID TRANSMISSIONS - This bulletin provides information related to a...
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software upgrade of the Hybrid Control Unit (HCU) and the Transmission Control Unit (TCU) of some 2011~2016MY Optima Hybrid (TF HEV) after replacement of the transmission with improved 100 mesh solenoids has taken place. To apply the improved logic, the HCU/TCU should be reprogrammed using the GDS/KDS download, as described in this bulletin.
PITSTOP: HEATER BLOWING COLD AIR WHILE IN EV MODE - When diagnosing a concern related to the heater intermittently...
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blowing cold air while in EV mode, check the Electric Water Pump (EWP) for the A/C system (NOT the main cooling system EWP), located on the rear of the transmission (A), for proper operation. To test EWP operation, disconnect connector CHG31/C131 (B) and apply power and ground to the EWP.
6 SPD A/T SOLENOID REPLACEMENT MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF...
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VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, P0773, P1778 AND P2709. REPLACE THE SOLENOIDS IF CURRENT OR HISTORY CODES ARE PRESENT; DO NOT REPLACE THE TRANSAXLE. TO REDUCE VEHICLE REPAIR TIME, THIS PROCEDURE CAN BE PERFORMED WITH THE TRANSAXLE INSTALLED IN THE VEHICLE. REFER TO KGIS FOR SOLENOID PACK REMOVAL AND REINSTALLATION PROCEDURES FOR THE SPECIFIC YEAR AND MODEL OF THE VEHICLE.
AXLE SHAFT SERVICEABILITY BY MODEL - THIS BULLETIN HAS BEEN REVISED.
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THIS BULLETIN PROVIDES INFORMATION REGARDING AXLE SHAFT SERVICEABILITY FOR KIA VEHICLES EQUIPPED WITH A SIX-SPEED AUTOMATIC TRANSMISSION. REFER TO THE TABLE BELOW FOR A DETAILED LIST OF VEHICLE MODELS. INDIVIDUAL SERVICE PARTS SUCH AS AXLE BOOTS, JOINTS AND HARDWARE FOR INNER JOINT ARE NOW AVAILABLE THROUGH YOUR PARTS DEPARTMENT.
6-SPEED A/T TRANSMISSION ADAPTIVE VALUES RESET/RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND...
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RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE ECM/PCM.
6 SPD A/T SOLENOID REPLACEMENT MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF...
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VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, P0773, P1778 AND P2709. REPLACE THE SOLENOIDS IF CURRENT OR HISTORY CODES ARE PRESENT; DO NOT REPLACE THE TRANSAXLE. TO REDUCE VEHICLE REPAIR TIME, THIS PROCEDURE CAN BE PERFORMED WITH THE TRANSAXLE INSTALLED IN THE VEHICLE. REFER TO KGIS FOR SOLENOID PACK REMOVAL AND REINSTALLATION PROCEDURES FOR THE SPECIFIC YEAR AND MODEL OF THE VEHICLE.
HCU/TCU UPGRADE - FOR 100 MESH SOLENOID EQUIPPED HYBRID TRANSMISSIONS -THIS BULLETIN PROVIDES INFORMATION RELATED TO A...
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SOFTWARE UPGRADE OF THE HYBRID CONTROL UNIT (HCU) AND THE TRANSMISSION CONTROL UNIT (TCU) OF SOME 2011-2016 MY OPTIMA HYBRID (TF HEV) VEHICLES AFTER REPLACEMENT OF THE TRANSMISSION WITH IMPROVED 100 MESH SOLONOID FILTERS HAS TAKEN PLACE. TO APPLY THE IMPROVED LOGIC, THE HCU/TCU SHOULD BE REPROGRAMMED USING THE GDS/KDS DOWNLOAD, AS DESCRIBED IN THIS BULLETIN.
6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE...
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ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. AFTER THE ADAPTIVE VALUES ARE RESET, THE TRANSMISSION COMPUTER ADAPTIVE VALUES MUST BE RELEARNED BY DRIVING IN A PRECISE MANNER TO TEACH THE COMPUTER THE PROPER SOLENOID DUTY AND LINE PRESSURE FOR THE NEW TRANSMISSION/COMPUTER COMBINATION.
Electrical
19 bulletinsTECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs).
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information.
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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs).
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of...
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USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin provides information regarding...
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partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS EV) and Niro (DE HEV/PHEV/EV) vehicles.
PITSTOP 629: ELECTRICAL A/C COMPRESSOR PARTIAL REPAIR PARTS AVAILABILITY - This Pitstop provides information regarding...
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partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS EV) and Niro (DE HEV/PHEV/EV) vehicles. Note: The A/C compressor assembly is no longer available for service replacements. Inspect and replace the problematic parts only (inverter or body). Always refer to EPC to confirm part numbers.
PITSTOP: DTC P1B25/P1B77 ? 125 AMP HV FUSE INSPECTION - This bulletin has been revised to include additional information.
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When addressing a concern related to the 2011-2016MY Optima Hybrid (TF HEV) High Voltage (HV) warning light ON and KDS detects a primary DTC P1B25 (HV Path Fault) and secondary DTC P1B77 (HV Pre-Charge Fault), then the 125 Amp High Voltage Battery Fuse (red label), if not yet replaced with the newer 150 Amp, should be inspected for an intermittent and/or an open condition. The high voltage fuse is part of the safety plug located in the trunk.
PITSTOP: HYBRID HV BATTERY SOC GAUGE (PS581) - This Pitstop provides information regarding the State of Charge (SOC)...
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gauge on all Kia Hybrid P/HEV) vehicles. Normal operation of the HEV SOC gauge is between 40-60%. This is to allow for regeneration and degeneration of the HEV battery.
BMS LOGIC IMPROVEMENT AFTER HIGH VOLTAGE BATTERY REPLACEMENT - This bulletin provides the procedure to improve the logic...
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of the Battery Management System (BMS) on some 2011-2016MY Optima Hybrid (TF HEV) vehicles, produced from February 15, 2011 through July 22, 2015, to match the new generation high voltage (HV) battery assemblies.
TSB - BMS LOGIC IMPROVEMENT FOR DTC P1B70 - This bulletin provides the procedure to improve the logic of the Battery...
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Management System (BMS) on some 2011-2016MY Optima Hybrid (TF HEV) vehicles, produced from February 15, 2011 through July 22, 2015, which may experience a malfunction indicator light (MIL) illumination with DTC P1B70 even though there is no actual malfunction.
HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin outlines the ordering and return procedure for...
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high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs). Every Kia-approved EV/hybrid dealership?s parts and service departments should follow these procedures to ensure the fastest handling time and to minimize the possibility of charge-backs.
PIT STOP: ?HYBRID SYSTEM WARNING!? MESSAGE IN CLUSTER AND MIL-ON WITH DTC P1784 - When diagnosing an Optima Hybrid with...
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a ?Hybrid System Warning!? message (A) in the cluster, the malfunction indicator lamp (MIL) on and DTC P1784 (EOP 3-Phase Wiring Line Open), in either active or in history, check for contact between the Electric Oil Pump (EOP) harness and the oil cooler hose clamp (B). If the harness is visibly damaged from contact (C), repair or replace as needed.
PIT STOP: DTC P1B70/P1B74/ P1B96 - HIGH VOLTAGE BATTERY SENSOR CIRCUIT FAULT - When addressing a customer complaint...
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related to a battery warning lamp illuminated in the dash and drivability issues, access GDS to check for any active DTC(s). Also, review the BMS > Current Data to inspect for one or more HEV battery cells showing one (1) volt, or more, lower than the than rest of the cells.
PIT STOP: HIGH VOLTAGE (HV) INSULATED GLOVES RE-CERTIFICATION - The purpose of this Pitstop is to remind dealer...
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personnel about the importance of having the High Voltage (HV) insulated gloves, used by technicians to service hybrid electric vehicles, recertified on a six month or yearly basis.
PITSTOP: INTERMITTENT OPERATION FROM A/C OR HEATER DTC - P1237 - WHEN DIAGNOSING A CONCERN RELATING TO INTERMITTENT...
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PERFORMANCE FROM THE AIR CONDITIONER OR THE HEATER, CHECK FOR THE PRESENCE OF DTC P1237 (ACTIVE AIR FLAP FEEDBACK VOLTAGE HIGH) IN THE ACTIVE AIR FLAP (AAF) SYSTEM.
"TSB: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - THIS BULLETIN OUTLINES THE ORDERING AND RETURN PROCEDURE FOR...
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HIGH-VOLTAGE LITHIUM-ION BATTERIES FOR OPTIMA HYBRID VEHICLES (HEREAFTER REFERRED TO AS ""HIGH-VOLTAGE BATTERIES"" OR HVBS). EVERY KIA-APPROVED HYBRID DEALERSHIPS PARTS AND SERVICE DEPARTMENTS SHOULD FOLLOW THESE PROCEDURES TO ENSURE THE FASTEST HANDLING TIME AND TO MINIMIZE THE POSSIBILITY OF CHARGE-BACKS."
"TECH TIP: DTC P1A89 - DC/DC CONVERTER CURRENT SENSOR FAULT SYMPTOM: DTC - MIL P1A89 DC/DC CONVERTER CURRENT SENSOR...
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FAULT AND ILLUMINATED BATTERY CHARGING SYSTEM WARNING LAMP IN THE CLUSTER. REPAIR: USE GDS/KDS TO CHECK THE LDC OUTPUT CURRENT UNDER LDC > CURRENT DATA (SEE IMAGE). IF THE OUTPUT IS ZERO AMPS, THIS MAY INDICATE AN INTERNAL FAILURE OF THE LDC MODULE INSIDE THE HYBRID POWER CONTROL UNIT (HPCU). REPLACEMENT OF THE HPCU WILL BE NECESSARY."
"PITSTOP: OPTIMA HYBRID (TF HEV) WITH DTC B1695 - LOST COMMUNICATION WITH E-COMP - WHEN ADDRESSING A CUSTOMER CONCERN...
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RELATED TO AN A/C SYSTEM NOT BLOWING COLD AIR AND DTC B1695 IS ACTIVE IN THE A/C CONTROL UNIT, THIS COULD BE THE RESULT OF ONE, OR MORE, OF THE FOLLOWING CONDITIONS: A BLOWN HIGH-VOLTAGE (HV) FUSE IN THE E-COMP 270 VOLT SUPPLY CIRCUIT. A CIRCUIT CONCERN BETWEEN THE A/C CONTROL UNIT AND THE E-COMP A HIGH-VOLTAGE (HV) CIRCUIT CONCERN"
KDS - AUDIO UPDATE MODULE (AUM) - THE GDS AUDIO UPDATE MODULE (AUM) WAS INTRODUCED IN FOURTH QUARTER OF 2013.
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THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA AUDIO HEAD UNITS USING A GDS, AND NOW, THE SAME FUNCTIONALITY IS AVAILABLE ON KDS. SOME TECHNICIANS MAY NOT BE AWARE OF THE BENEFITS THE AUM TOOL HAS TO OFFER. THE AUM ELIMINATES THE NEED FOR MULTIPLE USB FLASH DRIVES FOR SPECIFIC VEHICLE MODELS AND APPLICATIONS WHICH, IF MISAPPLIED, MAY RESULT IN AN IMPROPER AUDIO SYSTEM SOFTWARE UPDATE AND/OR LOCKED UP HEAD UNIT. ADDITIONALLY, FIELD REPORTS HAVE INDICATED THAT USB DRIVES FOR AUDIO UPDATES ARE EASILY LOST OR MISPLACED.
Fuel System
12 bulletinsSC208_OWNR: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary...
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Emissions Service Campaign to install an auxiliary evaporative canister in their vehicle to ensure the evaporative canister is not releasing excessive pollutants into the air on some 2011-2016 MY Kia Optima Hybrid vehicles.
SC208_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER
SC208_QA: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked...
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questions regarding the Voluntary Emissions Service Campaign (SC208).
SC208_DPSM: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia America, Inc.
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is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2011-2016 MY Kia Optima Hybrid vehicles manufactured from February 15, 2011 through July 22, 2015.
SC208_DP: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia America, Inc.
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is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2011-2016 MY Kia Optima Hybrid vehicles manufactured from February 15, 2011 through July 22, 2015.
PITSTOP/TECHNICAL OPERATIONS - SMOKE MACHINE NOT TO BE USED FOR EMISSIONS TESTING WITH HEV/PHEV MODELS - This Pitstop...
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provides information to properly test the evaporative emissions system in all Kia 2011MY~ Hybrid (HEV) and Plug-In Hybrid (PHEV) model vehicles. A smoke machine should NEVER be used when testing the evaporative system in a HEV/PHEV model vehicle.
TECHNICAL SERVICE BULLETIN: COMBINATION TSB / SERVICE ACTION: AIR FILTER AND NVLD REPLACEMENT (SA447) - This bulletin...
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provides the procedure to perform an evaporative leak test and replace the Fuel Tank Air Filter, and, if necessary, the Natural Vacuum Leak Detector (NVLD) on some 11-16MY Kia vehicles listed in the table below, which may experience an evaporative leak concern with DTC P0456.
PITSTOP: MANUAL EVAPORATIVE EMISSIONS TEST FOR HARD TO FIND/SMALL LEAKS - If the malfunction indicator lamp (MIL) is...
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illuminated with DTC(s) P0442, P0455, P0456, or P0457 (Evaporative Emissions System-Leak detected) and the evaporative (EVAP) leak self-test resulted in NTF, a manual EVAP test is recommended.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - This bulletin...
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provides information to inspect and/or replace the evaporative canister assembly on some Optima (TF) vehicles, produced from September 2, 2010 through November 29, 2014, some Optima Hybrid (TF HEV) vehicles, produced from February 15, 2011 through November 29, 2014, some Rondo (UN) vehicles, produced from April 1, 2009 through July 30, 2010, and some Sedona (VQ) vehicles, produced from April 1, 2009 through June 17, 2014. The subject vehicles originally sold or currently registered in one of twenty-eight (28) salt belt states may experience a leak detection warning of the evaporative emission systems, along with DTC(s) P0442 or P0455. For vehicles originally sold or currently registered in one of the twenty-eight (28) salt belt states, (AK, CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV, KS, KY, NE, ND, SD and UT), the evaporative canister will be inspected, and if no leak is found, the mounting bracket will be replaced with a new improved part. If a crack in the evaporative canister is found, the canister will be replaced with a new improved part. Before conducting the procedure, verify the vehicle is included in the list of affected VINs. For vehicles in other states, Kia is extending the warranty on the evaporative canister from 5 years/60,000 miles to 10 years/120,000 miles, whichever occurs first starting from the date of first service. Follow the procedures outlined in this bulletin to resolve the concern.
Q AND A (SC135/WTY009) - EVAPORATIVE CANISTER VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - THIS BULLETIN...
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PROVIDES INFORMATION TO INSPECT AND/OR REPLACE THE EVAPORATIVE CANISTER ASSEMBLY ON SOME OPTIMA (TF) VEHICLES, PRODUCED FROM SEPTEMBER 2, 2010 THROUGH NOVEMBER 29, 2014, SOME OPTIMA HYBRID (TF HEV) VEHICLES, PRODUCED FROM FEBRUARY 15, 2011 THROUGH NOVEMBER 29, 2014, SOME RONDO (UN) VEHICLES, PRODUCED FROM APRIL 1, 2009 THROUGH JULY 30, 2010, AND SOME SEDONA (VQ) VEHICLES, PRODUCED FROM APRIL 1, 2009 THROUGH JUNE 17, 2014. THE SUBJECT VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN ONE OF TWENTY-EIGHT (28) SALT BELT STATES MAY EXPERIENCE A LEAK DETECTION WARNING OF THE EVAPORATIVE EMISSION SYSTEMS, ALONG WITH DTC(S) P0442 OR P0455. FOR VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN ONE OF THE TWENTY-EIGHT (28) SALT BELT STATES, (AK, CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV, KS, KY, NE, ND, SD AND UT), THE EVAPORATIVE CANISTER WILL BE INSPECTED, AND IF NO LEAK IS FOUND, THE MOUNTING BRACKET WILL BE REPLACED WITH A NEW IMPROVED PART. IF A CRACK IN THE EVAPORATIVE CANISTER IS FOUND, THE CANISTER WILL BE REPLACED WITH A NEW IMPROVED PART. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS. FOR VEHICLES IN OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE EVAPORATIVE CANISTER FROM 5 YEARS/60,000 MILES TO 10 YEARS/120,000 MILES, WHICHEVER OCCURS FIRST STARTING FROM THE DATE OF FIRST SERVICE. FOLLOW THE PROCEDURES OUTLINED IN THIS BULLETIN TO RESOLVE THE CONCERN.
HYBRID FUEL EFFICIENCY TIPS AND TROUBLESHOOTING PROCEDURE - THE OPTIMA HYBRID (TF HEV) OFFERS CUSTOMERS THE POTENTIAL OF EXCELLENT FUEL ECONOMY.
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HOWEVER, BECAUSE SOME CUSTOMERS MAY NOT BE ACHIEVING THE PUBLISHED EPA-RATED CITY/HIGHWAY NUMBERS, THEY MAY BRING A VEHICLE TO A DEALERSHIPS SERVICE DEPARTMENT. THE FOLLOWING INFORMATION IS PROVIDED SO THAT THE SERVICE DEPARTMENT WILL BE WELL INFORMED TO ANSWER THE CUSTOMERS CONCERN AND, IF NECESSARY, TO TROUBLESHOOT THE VEHICLE.
Lighting
8 bulletinsTECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information...
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regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibit a bulb connector concern. To correct this concern, replace the connector with a new and improved part.
This document is a Reimbursement Request that was mailed with the customer letter advising them to submit the form if...
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they had paid for repairs for this same matter prior to the warranty extension program launch.
WTY014_QA: This document is the Question and Answer guide for the warranty extension on the Headlamp Assembly for the...
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2011-2013 MY Optima and Optima HEV vehicles.
WTY014_PSM: This document is the notification to the Parts and Service Managers advising them of the warranty extension...
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on the Headlamp Assembly on 2011-2013 MY Optima and Optima Hybrid vehicles.
wty014_OWNR: This document is the Owner Notification Letter advising the customers of the Warranty Extension on the...
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Headlamp Assembly on the 2011-2013 MY Optima and Optima HEV vehicles.
WTY014: This document is the Dealer Principal Notification advising of the Warranty Extension Program for the Headlamp...
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Assembly on 2011-2013 MY Optima and Optima HEV vehicles.
TF/TF-HEV HEADLAMP INSPECTION AND/OR REPLACEMENT - This bulletin provides the procedure to inspect and/or replace the...
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headlamp assembly on some 2011-2013 MY Optima (TF, TF-HEV) vehicles produced from August 12, 2010 to December 12, 2013. The internal reflective chrome film in the low beam headlamp housing may deteriorate over time, resulting in gradual dimming of the low beam headlamp(s). Follow the headlamp assembly inspection and/or replacement outlined in this bulletin.
PITSTOP: SLIGHT VARIATION IN THE ?SET? SPEED AFTER SETTING CRUISE CONTROL - A few customers have complained about their...
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vehicle briefly accelerating beyond the set cruising speed and then slowing down to the "set" speed. This Article addresses that concern.
Brakes
6 bulletinsPITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil...
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substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
TSB - OUTSIDE REAR COMBINATION LAMP WATER INTRUSION - This bulletin provides the procedure to replace the outside rear...
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combination lamp pads on some 2011-2015MY Optima (TF), produced from August 12, 2010 through July 23, 2015, and some 2011-2016MY Optima (TF HEV) vehicles, produced from February 15, 2011 through July 22, 2015, which may exhibit evidence of water intrusion in the outside rear combination lamps.
MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place...
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once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.
MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are...
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strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?
NOISE DURING BRAKE ACTUATION - THIS BULLETIN PROVIDES INFORMATION TO ADDRESS A BRAKE NOISE CONCERN ON SOME OPTIMA HYBRID...
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(TF HEV) VEHICLES, PRODUCED FROM FEBRUARY 15, 2011 THROUGH DECEMBER 8, 2013, WHICH MAY EXHIBIT A SQUEAKING AND/OR HONKING NOISE WHEN APPLYING THE BRAKES RAPIDLY. LISTEN TO THE SOUND FILE BELOW TO BECOME FAMILIAR WITH THE PARTICULAR BRAKE NOISE AND, IF CONFIRMED, FOLLOW THE PROCEDURE OUTLINED IN THIS BULLETIN TO RESOLVE THE CONCERN.
KIA OPTIMA HYBRID 2011-2013 : CONCERNS OF BRAKE NOISE WHEN APPLYING THE BRAKES.
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*LJ
Infotainment
6 bulletinsTSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to...
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identify and record the head unit software level on various head unit platforms and generations.
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange...
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(ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO...
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ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE...
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COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. IF AFTER REPLACING A NAVIGATION HEAD UNIT THE ORIGINAL SD CARD DOES NOT OPERATE CORRECTLY, FOLLOW THE STEPS BELOW TO DIAGNOSE THE ISSUE:
NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO...
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ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - THIS BULLETIN PROVIDES THE PROCEDURE ON HOW TO IDENTIFY AND...
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RECORD THE HEAD UNIT SOFTWARE LEVEL ON VARIOUS HEAD UNIT PLATFORMS AND GENERATIONS. THIS PROCEDURE WILL NOW BE REQUIRED WHEN ORDERING HEAD UNITS THROUGH THE DIRECT EXCHANGE PROGRAM.
Other
6 bulletinsINHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the...
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diagnosis of the Inhibitor Switch.
TECH TIP: Issues with Eco Gauge Needle - The ECO gauge needle never reaches the green shaded portion of the cluster,...
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even on wide open throttle.
SEAT BACK COVER REMOVAL PROCEDURE - THIS BULLETIN OUTLINES THE PROCEDURE FOR THE REMOVAL OF THE FRONT SEAT BACK COVERS...
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ON OPTIMA (QF) AND SORENTO (XMA).
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Body & Paint
4 bulletinsSC208_POC: PROOF OF CORRECTION CARD
QUESTIONS AND ANSWERS FOR VOLUNTARY SERVICE CAMPAIGN SC141 ? UNDERBODY ? ADDITIONAL ANTI-CORROSION TREATMENT
SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is...
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launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.
SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is...
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launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.
Suspension
4 bulletinsTECHNICAL SERVICE BULLETIN: FRONT STABILIZER LINK REPLACEMENT - This bulletin provides the procedure to replace the...
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front stabilizer links of some Optima (TF/QF), Optima Hybrid (TF HEV) and Rio (UB) vehicles, which may experience an abnormal noise emanating from the front of the vehicle when going over bumps or uneven pavement.
FRONT STABILIZER LINK REPLACEMENT - This bulletin provides the procedure to replace the front stabilizer links of some...
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Optima (TF/QF), Optima Hybrid (TF HEV) and Rio (UB) vehicles, which may experience an abnormal noise emanating from the front of the vehicle when going over bumps or uneven pavement. To resolve the noise concern, perform the procedure outlined in this bulletin to replace the front stabilizer links with the improved parts.
SERVICE ACTION: REAR LOWER CONTROL ARM REPLACEMENT PROCEDURE (SA150) - THIS BULLETIN PROVIDES THE PROCEDURE FOR...
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REPLACING BOTH REAR LOWER CONTROL ARMS ON SOME OPTIMA (TF), OPTIMA (QF) AND OPTIMA HYBRID (TF HEV) VEHICLES PRODUCED FROM FEBRUARY 15, 2011 THROUGH APRIL 5, 2012, THAT ARE IN STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED FOR DE-ICING IN THE WINTER MONTHS.
"FRONT STABILIZER LINK REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE FRONT STABILIZER LINKS OF SOME...
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OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND RIO (UB) VEHICLES, WHICH MAY EXPERIENCE AN ABNORMAL NOISE EMANATING FROM THE FRONT OF THE VEHICLE WHEN GOING OVER BUMPS OR UNEVEN PAVEMENT. TO RESOLVE THE NOISE CONCERN, PERFORM THE PROCEDURE OUTLINED IN THIS BULLETIN TO REPLACE THE FRONT STABILIZER LINKS WITH THE IMPROVED PARTS."
Hybrid & EV
2 bulletinsOptima Hybrid (TF HEV) With DTC B1695 - Lost Communication With E-Comp
SERVICE ACTION: OPTIMA HEV HYBRID COOLING FAN RESISTOR REPLACEMENT (SA094) - CLOSED
HVAC & Climate
2 bulletinsPIT STOP: A/C DYE FOR E-COMPRESSOR EQUIPPED VEHICLES - This bulletin provides information on the proper non-conductive...
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A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor.
DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB),...
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incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature or higher cabin humidity, the defogging logic may automatically switch ON the A/C, and/or set the air intake mode to Fresh Air. If the user changes these settings, the defogging logic will take control again after 3 to 5 minutes, depending on the procedure in this publication.
Steering
1 bulletinPITSTOP: OILY SUBSTANCE DRIPPING FROM MDPS STEERING COLUMN - On some Optima (QF/TF/TF HEV) vehicles, the customer may...
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complain of an oily substance dripping onto the driver?s side floorboard area, especially in areas with high ambient temperatures. This article provides the process to resolve by cleaning excessive amounts of grease applied applied to the steering column tilt adjustment area.
Pre-Delivery & Maintenance
1 bulletinREAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW...
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CAMERA OF SOME KIA VEHICLES (SEE TABLE ON PG. 6 FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE IMAGE QUALITY FROM THE REAR VIEW CAMERA. DIAGNOSE THE CONCERNS USING THE INFORMATION IN THIS BULLETIN AND, IF NECESSARY, REPLACE THE REAR VIEW CAMERA WITH AN IMPROVED PART BY FOLLOWING THE APPLICABLE SERVICE PROCEDURE ON KGIS.
Software & Calibration
1 bulletinKIA: SOME VEHICLES REQUIRE A CONTROLLER SOFTWARE UPGRADE.
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VERIFY THE NECESSITY FOR THE UPGRADE PER THE TABLES IN THIS BULLETIN. *JS