2020 Kia Niro Ev TSBs

INVERTER COOLANT (SA512) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to flush out the inverter low-conductivity coolant (BSC-1) on certain 2019-2022MY Niro EV (DE EV) vehicles produced from May 10, 2019 through October 4, 2021, which may exhibit a Refill inverter coolant message displayed on the instrument cluster due to poor flow of coolant/antifreeze inside the coolant pipes. In most cases, the inverter reservoir tank coolant may be filled to normal level and no DTCs are stored due to an increase operation of the electric water pump (EWP) that is 2,450 RPMs or more when checked.

Dealer Mode Factory Reset on multiple 2020-2021MY vehicles (listed on page 5) equipped with AVN 5.0 Wide head units. The affected vehicles may exhibit inoperable and/or interrupted Kia Connect services due to a logic error with the current software version. This logic error may affect the Kia Connect services: calendar, weather, sports, vehicle diagnostics, maintenance and/or Kia Connect services rendering these features inoperable.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 8) to remedy a non-responsive or inoperative radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the RADIO hard key/button on the AVN unit or when selecting the RADIO icon on the AVN menu screen.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.

information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.

INVERTER COOLANT" (SA512) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to flush out the inverter low-conductivity coolant (BSC-1) on certain 2019-2022MY Niro EV (DE EV) vehicles produced from May 10, 2019 through October 4, 2021, which may exhibit a "Refill inverter coolant" message displayed on the instrument cluster due to poor flow of coolant/antifreeze inside the coolant pipes. In most cases, the inverter reservoir tank coolant may be filled to normal level and no DTC's are stored due to an increase operation of the electric water pump (EWP) that is 2,450 RPMs or more when checked.

information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.

INVERTER COOLANT' (SA512) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to flush out the inverter low-conductivity coolant (BSC-1) on certain 2019-2022MY Niro EV (DE EV) vehicles produced from May 10, 2019 through October 4, 2021, which may exhibit a 'Refill inverter coolant' message displayed on the instrument cluster due to poor flow of coolant/antifreeze inside the coolant pipes. In most cases, the inverter reservoir tank coolant may be filled to normal level and no DTC's are stored due to an increase operation of the electric water pump (EWP) that is 2,450 RPMs or more when checked.

INVERTER COOLANT" (SA512) - This bulletin provides information to flush out the inverter low-conductivity coolant on certain 2019-2022MY Niro EV (DE EV) vehicles produced from May 10, 2019 through October 4, 2021, which may exhibit a "Refill inverter coolant" message displayed on the instrument cluster due to poor flow of coolant/antifreeze inside the coolant pipes. In most cases, the inverter reservoir tank coolant may be filled to normal level and no DTC's are stored due to an increase operation of the electric water pump (EWP) that is 2,450 RPMs or more when checked.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.

the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The KDS is required to change the setting from "Workshop" to "Customer Mode."

a memory concern with the AVN 5.0 Wide head unit while downloading the contact list from a paired phone. The concern also affects Voice Recognition (VR) functionality.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.

file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.

operation of Multi-Function Camera (MFC) on some Kia vehicles. When normal operation is not possible due to certain outside environment conditions (such as sunlight glare, heavy rain, sunlight, snow, fog and/or substance/debris) causing a temporary concern. This stops operation causing Warning Lamp ON and/or Pop-up Message displayed on the cluster. This is a normal operation of the ADAS and once environment conditions improve and/or substance/debris are removed, the system will clear itself and operate normally.

the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.

This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to inspect the Integrated Electronic Booster (IEB) on certain 2019-2022MY Niro EV (DE EV) vehicles produced from December 5, 2018 through April 12, 2022, that were originally sold or are currently registered in one of the 28 states where heavy amounts of road salt are used. Over time, saltwater inflow into the Integrated IEB at the IEB fastening bolt hole may cause corrosion and lead to an inoperable IEB motor. Should this occur, the vehicle may experience illumination of the Anti-lock Brake System (ABS), Forward Collision-Avoidance Assist (FCA) warning lights, and/or a firmer brake pedal feel. The brakes remain operational. Kia is conducting this service campaign to improve corrosion resistance of the IEB assembly.

This bulletin provides the procedure to inspect the Integrated Electronic Booster (IEB) on certain 2019-2022MY Niro EV (DE EV) vehicles produced from December 5, 2018 through April 12, 2022, that were originally sold orare currently registered in one of the 28 states where heavy amounts of road salt are used. Over time, saltwater inflow into the Integrated IEB at the IEB fastening bolt hole may cause corrosion and lead to an inoperable IEB motor. Should this occur, the vehicle may experience illumination of the Anti-lock Brake System (ABS), Forward Collision-Avoidance Assist (FCA) warning lights, and/or a firmer brake pedal feel. The brakes remain operational. Kia is conducting this service campaign to improve corrosion resistance of the IEB assembly.

the small bearing of the Column Motor Driven Power Steering (C-MDPS) unit on the vehicles listed below, which may exhibit an abnormal noise when steering left and right. This may be caused by foreign substances in the MDPS worm shaft small bearing. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Small Bearing and does not affect the steering effort.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.

revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to inspect and repair the EV motor drive unit and reduction gear on some 2019MY~ Niro EV (DE EV) vehicles produced from December 5, 2018, which may exhibit an abnormal rumble noise while driving (refer to noise sample videos below). The rumble noise may be heard repeatedly when the traction motor is operating, while driving slowly in "D" range, or when slowly accelerating/decelerating between 0~25 mph.

procedure to inspect and repair the EV motor drive unit and reduction gear on some 2019MY~ Niro EV (DE EV) vehicles produced from December 5, 2018, which may exhibit an abnormal rumble noise while driving (refer to noise sample videos below). The rumble noise may be heard repeatedly when the traction motor is operating, while driving slowly in "D" range, or when slowly accelerating/decelerating between 0~25 mph.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

in 2019MY Niro (DE EV) vehicles. One is the common coolant colored GREEN (also used for combustion engine models) and the other is the EV (low-conductivity) coolant colored BLUE. The 19MY Niro EV vehicle may be equipped with either one of these coolant color types and is normal for this vehicle application. The 20MY will have only the BLUE coolant. DO NOT mix the two types of coolants together, or switch the coolant type originally used in the system of the applicable EV vehicle.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.

of reports of unexpected drainage of the 12-volt battery in some Kia electric vehicles (EVs). While Kias investigation is ongoing, a possible cause of the issue may be third-party applications used by the customer that are causing excessive Kia Connect connections to the customers EV.

New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides the procedure to update the software logic of the Battery Management System (BMS) on some 2019-2022MY Niro EV (DE EV) vehicles produced from December 5, 2018 through April 12, 2022. The BMS ECU monitors voltage deviation between battery cells, poor insulation, abnormal cell voltage changes after charging, abnormal current change during charging, over-voltage, temperature deviation or average cell deviation during driving is detected. These conditions can cause the BMU to set DTC P1AA600. The affected vehicles may exhibit a reduction in power and speed (limp home mode) and a MIL 'ON' with DTC P1AA600 stored. This BMS DTC logic improvement will expand DTC P1AA600 into multiple DTCs to aid in proper diagnosis, which reduces the required time and steps outlined in the 'DTC Inspection' on KGIS to determine the fault using 'freeze frame' data.

software logic of the Battery Management System (BMS) on some 2019-2022MY Niro EV (DE EV) vehicles produced from December 5, 2018 through April 12, 2022. The BMS ECU monitors voltage deviation between battery cells, poor insulation, abnormal cell voltage changes after charging, abnormal current change during charging, over-voltage, temperature deviation or average cell deviation during driving is detected. These conditions can cause the BMU to set DTC P1AA600. The affected vehicles may exhibit a reduction in power and speed (limp home mode) and a MIL 'ON' with DTC P1AA600 stored. This BMS DTC logic improvement will expand DTC P1AA600 into multiple DTCs to aid in proper diagnosis, which reduces the required time and steps outlined in the 'DTC Inspection' on KGIS to determine the fault using 'freeze frame' data.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs).

procedure to update the software logic of the Hybrid Control Unit/Low Voltage DC/DC Converter (HCU/LDC) system on some 2020-2021MY Niro HEV (DE HEV) and Niro PHEV (DE PHEV) vehicles produced in the date ranges shown below, which may incorrectly set a Power Train Diagnostic Trouble Code (P-DTC).

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs).

alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in the Forward Collision-Avoidance Assist (FCA)/Smart Cruise Control (SCC) system.

partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS EV) and Niro (DE HEV/PHEV/EV) vehicles.

Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a Warning Lamp to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

A flush is required ONLY when a transmission is replaced.

correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.

inspection method and procedure on some 2019-2020MY Niro (DE HEV/PHEV) vehicles equipped with 6-speed Dual Clutch Transmission (DCT), produced after January 11, 2019, which may exhibit an intermittent noise and/or shift impact. The shift impact may be a noticeable shift shock, clunk, or other abnormal symptom felt when the vehicle starts after a complete stop.

is conducting a Voluntary Service Campaign to address a potential corrosion concern with the Integrated Electronic Brake (IEB) in certain 2019-2022 MY Niro EV vehicles that were originally sold in or are currently registered in one of the 28 states with high road salt usage.

conducting a Voluntary Service Campaign to address a potential corrosion concern with the Integrated Electronic Brake (IEB) in certain 2019-2022 MY Niro EV vehicles that were originally sold in or are currently registered in one of the 28 states with high road salt usage.

dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to address a potential corrosion concern with the Integrated Electronic Brake (IEB) on certain 2019-2022 MY Niro EV vehicles, manufactured from December 5, 2018 through April 12, 2022, that were originally sold in or are currently registered in one of the 28 states with high road salt usage.

advising that Kia is conducting a Voluntary Service Campaign to address a potential corrosion concern with the Integrated Electronic Brake (IEB) on certain 2019-2022 MY Niro EV vehicles, manufactured from December 5, 2018 through April 12, 2022, that were originally sold in or are currently registered in one of the 28 states with high road salt usage.

substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop provides the KDS service procedure for mileage setting on the models listed below with newly replaced instrument clusters. Certain models allow for mileage setting with the KDS, which prevents the need to send out the instrument cluster to a 3rd party for mileage adjustment (refer to PS264). After a new cluster is installed, cluster (variant) coding may also need to be conducted using the KDS. Make sure the KDS software is also updated to the latest version. Mileage setting should be performed by using the KDS only, as described in this bulletin.

New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on the inspection and replacement of the front camera on some vehicles. Due to an internal control chip concern inside the camera, the vehicle may exhibit a Forward Collision Avoidance Assist Warning Lamp (A) and/or Master Warning Lamp (B) with C160449 and/or C160649 codes. Certain systems may become temporarily disabled during occurrences: Smart Cruise Control (SCC), Lane Keep Assistance (LKA), Lane Departure Warning (LDW), Forward Collision-Avoidance Assist (FCA), Forward Collision Warning (FCW) and/or Driver Attention Warning (DAW).

procedure to update the software logic of the Front Camera (FR_CMR) system on the vehicles listed below, which have had a new replacement Front View Camera installed without software upgrade. If the S/W is not upgraded, units will exhibit a warning light ON with Diagnostic Trouble Codes (DTCs) related to the Front Camera (FR_CMR).

resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.

A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor.

most frequently asked questions regarding the Voluntary Service Campaign SC321.

the overhead console lamp assembly and sunglass door latch on some 2012-2023MY model vehicles listed in the table below, which may encounter the sunglass case of the overhead console lamp not closing properly.

bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to improve the logic of the Active Air Flap (AAF) on some 2020MY Niro (DE P/HEV) vehicles produced from November 1, 2019 through November 30, 2020, which may exhibit a MIL ON with DTC(s) P059F and/or P05B2.