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2024 Kia Carnival TSBs

44 Technical Service Bulletins across 10 categories

Pre-Delivery & Maintenance

11 bulletins
11015934

PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2501) - This document is the owner notification advising that Kia...

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conducting an important Product Improvement Campaign to install covers onto the 2nd row seat rails in all 2022-2024 MY Kia Carnival vehicles and certain 2025 MY Carnival vehicles.

11015933

PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2501) - This document is the Question and Answer Guide containing...

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the most frequently asked questions regarding the Product Improvement Campaign PI2501.

11015932

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2501) - This document is the announcement to the...

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dealer Parts and Service managers advising that Kia is conducting an important Product Improvement Campaign to install covers onto the 2nd row seat rails in all 2022-2024 MY Kia Carnival vehicles and certain 2025 MY Carnival vehicles manufactured from January 4, 2021 through March 31, 2025.

11015929

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2501) - This document is the announcement to the dealer...

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principals advising that Kia is conducting an important Product Improvement Campaign to install covers onto the 2nd row seat rails in all 2022-2024 MY Kia Carnival vehicles and certain 2025 MY Carnival vehicles manufactured from January 4, 2021 through March 31, 2025.

10244293

PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is...

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conducting a Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige equipped with the second-row lounge seats). Customers receiving this letter have already had this product improvement campaign performed. Since then, there have been additional improvements to the mounting bolts used for the installation of the steel reinforcement plates. Kia is requesting that customers contact an authorized Kia dealer to replace the four (4) subject mounting bolts with improved ones.

10244288

PRODUCT IMPROVEMENT CAMPAIGN: INSTALLATION OF STEEL REINFORCEMENT PLATES FOR 2ND ROW SEAT OUTER RAILS (PI2301) - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024MY Carnival (KA4) vehicles (excluding SX-Prestige with the second-row lounge seats) produced from January 4, 2021 through August 21, 2023. This campaign is to reinforce the mounting points of the 2nd-row seat to the floor and minimize potential seat rail detachment, should a certain rare crash event occur.

10240749

PRODUCT IMPROVEMENT CAMPAIGN: INSTALLATION OF STEEL REINFORCEMENT PLATES FOR 2ND ROW SEAT OUTER RAILS (PI2301) - This...

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bulletin provides information to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024MY Carnival (KA4) LX/LXS/EX/SX vehicles (without relaxation/power seat feature) produced from January 4, 2021 through August 9, 2023. This campaign is to reinforce the mounting points of the 2nd-row seat to the floor and minimize potential seat rail detachment, should a certain rare crash event occur.

10240748

PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is...

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conducting an important Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival LX/LXS/EX/SX vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige).

10240747

PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most...

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frequently asked questions regarding the Product Improvement Campaign (PI2301).

10240746

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer...

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Parts and Service Managers that Kia is conducting an important Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival LX/LXS/EX/SX vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige).

10240745

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that...

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Kia is conducting an important Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival LX/LXS/EX/SX vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige).

Engine

10 bulletins
11025899

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EGR VALVE ASSEMBLY REPLACEMENT (SC320) - This bulletin...

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has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the Exhaust Gas Recirculation (EGR) Valve Assembly on certain 2024MY Kia vehicles listed in the table below. Kia has become aware that the EGR Valve Assembly in the subject vehicles may not have been manufactured to Kias specifications. This condition may cause the vehicle to release air pollutants which exceed Federal and California standards. As a result, the subject vehicles may exhibit an illumination of Malfunction Indicator Lamp (MIL) with DTC(s) P040500, P064200 and/or P065200.

11009075

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EGR VALVE ASSEMBLY REPLACEMENT (SC320) - This bulletin provides information to...

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replace the Exhaust Gas Recirculation (EGR) Valve Assembly on certain 2024MY Kia vehicles listed in the table below. Kia has become aware that the EGR Valve Assembly in the subject vehicles may not have been manufactured to Kias specifications. This condition may cause the vehicle to release air pollutants which exceed Federal and California standards. As a result, the subject vehicles may exhibit an illumination of Malfunction Indicator Lamp (MIL) with DTC(s) P040500, P064200 and/or P065200.

11008026

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC320) - This document is the owner notification advising that...

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Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Carnival vehicles. Kia has become aware that the subject vehicles may have been produced with an EGR valve assembly that was not manufactured to Kias specifications. Dealers will replace the EGR valve assembly with a new one.

11008025

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC320) - This document is the announcement...

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to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Carnival, 2024 MY Sportage, 2024 MY Niro Hybrid (HEV), and 2024 MY Niro Plug-in Hybrid (PHEV) vehicles. Kia has become aware that the subject vehicles may have been produced with an EGR valve assembly that was not manufactured to Kias specifications. Dealers will replace the EGR valve assembly with a new one.

11008024

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC320) - This document is the announcement to the dealer...

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principals advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Carnival, 2024 MY Sportage, 2024 MY Niro Hybrid (HEV), and 2024 MY Niro Plug-in Hybrid (PHEV) vehicles. Kia has become aware that the subject vehicles may have been produced with an EGR valve assembly that was not manufactured to Kias specifications. Dealers will replace the EGR valve assembly with a new one.

11000141

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: LAMBDA-III 3.5L GDI ENGINE DTC P00B7 ECM LOGIC...

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IMPROVEMENT (SC290) - This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2022-2024MY Carnival (KA4) vehicles produced from January 4, 2021 through November 6, 2023. The subject vehicles may have engine calibrations that were not optimized for emissions standards under certain specific conditions, which may cause the vehicle to release air pollution which exceed Federal and California standards. As a result, the subject vehicles may exhibit an illumination of Malfunction Indicator Lamp (MIL) with DTC P00B7.

10254426

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS & SERVICE MANAGER MEMO (SC290) - This document is the announcement to...

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the dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign on certain 2022-2024 MY Kia Carnival vehicles equipped with Lambda 3.5L engines manufactured from January 4, 2021 to November 6, 2023 to improve the emissions logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations.

10254425

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC290) - This document is the announcement to the dealer...

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principals that Kia is conducting g a Voluntary Emissions Service Campaign on certain 2022-2024 MY Kia Carnival vehicles equipped with Lambda 3.5L engines manufactured from January 4, 2021 to November 6, 2023 to improve the emissions logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations.

10252112

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ECM LOGIC UPDATE FOR DTC P2118 AND THROTTLE BODY FREEZING (SA514) - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2022-2024MY Carnival (KA4) vehicles produced from January 4, 2021 through November 6, 2023, which may exhibit an MIL "ON" with DTC P2118. The throttle body plate may freeze after a cold soak in very cold temperatures, possibly causing the vehicle to go into "limp-home" mode. Once the vehicle is warmed up, the throttle body performs normally.

10240319

TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC24) - This bulletin provides...

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information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters. Note that a Web Based KDS IUMPR Data Collection procedure is outlined.

Body & Paint

5 bulletins
11026826

IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2 FLIGHT 103) - This document is the...

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owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owners about the proper use of the power sliding door and its automatic stop and reversal feature in the Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but its important to understand its functions and limitations to ensure safe and reliable operation.

11024181

IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2 FLIGHT 102) - This document is the...

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owner notification advising Kia's ongoing commitment to providing Kia Carnival vehicle owners with a superior ownership experience. This is reminder about the proper use of the power sliding door and its automatic stop and reversal feature in your Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but its important to understand its functions and limitations to ensure safe and reliable operation.

11021053

IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2) - This document is the owner...

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notification advising Kia's ongoing to providing you with a superior ownership experience, wed like to remind you about the proper use of the power sliding door and its automatic stop and reversal feature in your Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but its important to understand its functions and limitations to ensure safe and reliable operation.

11008029

SC320_POC: PROOF OF CORRECTION CARD

10254427

SC290_POC: PROOF OF CORRECTION CARD

Fuel System

4 bulletins
11008031

SC320_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER

11008030

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC320) - This document is the Question and Answer Guide...

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containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC320).

10254429

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing...

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the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC290.

10254428

SC290_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER

Software & Calibration

4 bulletins
10242577

PRODUCT IMPROVEMENT CAMPAIGN: INSTALLATION OF STEEL REINFORCEMENT PLATES FOR 2ND ROW SEAT OUTER RAILS (PI2301) - PI2301...

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TEMPORARILY ON HOLD PENDING UPDATED PARTS.

10242233

PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that that Kia is...

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conducting a Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige equipped with the second-row lounge seats). This is an update following a notice that was issued in August 2023. Kia is currently experiencing an unexpected parts supply issue which is expected to continue until the first week of October 2023. Kia is requesting that customers wait until after the first week of October before contacting an authorized Kia dealer to schedule a service appointment for this Product Improvement Campaign to be performed.

10242232

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer...

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Parts and Service Managers that Kia is conducting a Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige equipped with the second-row lounge seats). This is an update following a notice that was issued to Kia dealers in August 2023. Kia is currently experiencing an unexpected parts supply issue which is expected to continue until the first week of October 2023. Since the remedy is not going to be available during this period, Kia is requesting that customers wait until after the first week of October before contacting an authorized Kia dealer to schedule a service appointment for this Product Improvement Campaign to be performed.

10242231

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the Dealer Principals that...

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Kia is conducting a Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige equipped with the second-row lounge seats). This is an update following a notice that was issued to Kia dealers in August 2023. Kia is currently experiencing an unexpected parts supply issue which is expected to continue until the first week of October 2023. Since the remedy is not going to be available during this period, Kia is requesting that customers wait until after the first week of October before contacting an authorized Kia dealer to schedule a service appointment for this Product Improvement Campaign to be performed.

Transmission

3 bulletins
11026698

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to...

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Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a Warning Lamp to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

11017172

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

11000787

This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model.

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A flush is required ONLY when a transmission is replaced.

Electrical

3 bulletins
11023404

PITSTOP: TECHNICAL OPERATIONS: FUEL FILLER DOOR ACTUATOR REPLACEMENT - This Pitstop provides information regarding the...

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replacement of the fuel filler door actuator and wiring harness on 2022-2024MY Carnival (KA4) vehicles. When replacing a faulty fuel filler door actuator, ensure to order the corresponding replacement part number (shown below) for the applicable vehicle production date. Selecting the incorrect part may result in a vehicle comeback with a customer complaint of the drivers side sliding door not operating with the power feature; however, the door can still be operated manually.

11000135

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC290) - This document is the owner notification advising that...

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Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations.

10253313

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: PSM/IMS UNIT REPLACEMENT (SA555) - This bulletin provides information...

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regarding a 12V battery parasitic draw concern on certain 2024MY Carnival (KA4) vehicles produced from August 28, 2023 through September 7, 2023. In these vehicles, the battery may discharge slowly over time while the vehicle is parked, potentially resulting in a no-start condition due to the power seat module (PSM) / integrated memory seat (IMS) unit, which was assembled with an incorrect internal ceramic capacitor by the supplier.

Infotainment

2 bulletins
11022347

PITSTOP: TECHNICAL OPERATIONS: DCU IDENTIFICATION AND DAIGNOSTIC AID - This Pitstop provides information on identifying...

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the Data Connectivity Unit (DCU) in Kia vehicles equipped with Connected Car Navigation Cockpit (ccNC) and ccNC Lite head units, as well as a diagnostic aid when diagnosing Kia Connect concerns. When diagnosing non-operational Kia Connect concerns, under no circumstance should the DCU be swapped with a known good DCU from another vehicle. Doing so may result in inoperative Kia Connect services on either vehicle and may require the replacement of the known good DCU. If a DCU needs to be replaced, the recommendation is to always order a replacement unit (with the correct P/N) to ensure proper Kia Connect services operations using the newly installed/replaced DCU.

10250517

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.

HVAC & Climate

1 bulletin
11015973

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for...

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resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.

Air Bags & Safety

1 bulletin
11015935

TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: 2ND -ROW SEAT RAIL COVER INSTALLATION (PI2501) - This bulletin...

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provides information to install new 2nd -row seat rail covers on all 2022-2024MY, and certain 2025MY Carnival (KA4) vehicles manufactured from January 4, 2021 through March 31, 2025. The subject vehicles are equipped with seat rails on the interior floor of the passenger compartment which allow for the adjustment of the 2nd -row seats. Under certain operating conditions in high temperature environments, the 2nd -row seat rails may become warm or hot to the touch. A hot seat rail can result in discomfort if an occupant touches the seat rail with their bare skin. This campaign is to install covers on the 2nd -row seat rails that reduce the surface temperature of the rails and improve the vehicle occupants experience.