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2019 Kia Cadenza TSBs

41 Technical Service Bulletins across 9 categories

Engine

17 bulletins
11016063

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin...

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has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY034) to diagnose the Malfunction Indicator Lamp (MIL) accompanied by DTC P0088 and, if necessary, replace the high-pressure fuel pump on 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 through October 26, 2020.

11008051

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin...

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has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY034) to diagnose the Malfunction Indicator Lamp (MIL) accompanied by DTC P0088 and, if necessary, replace the high-pressure fuel pump on 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 through October 15, 2020.

11000356

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - his bulletin...

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provides information associated with the Warranty Extension Program (WTY034) to diagnose the Malfunction Indicator Lamp (MIL) accompanied by DTC P0088 and, if necessary, replace the high-pressure fuel pump on 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 through October 15, 2020.

11000309

WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (WTY034) - This document is the announcement to the...

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dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the high-pressure fuel pump for eligible vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the high-pressure fuel pump condition on 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 through October 15, 2020.

11000308

WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY034) - This document is the announcement to the dealer principals...

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that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the high-pressure fuel pump for eligible vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the high-pressure fuel pump condition on the following vehicles: 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 through October 15, 2020.

10202227

TECHNICAL SERVICE BULLETIN: REPLACEMENT OF MOBIS C-MDPS SMALL BEARING - This bulletin provides the procedure to replace...

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the small bearing of the Column Motor Driven Power Steering (C-MDPS) unit on the vehicles listed below, which may exhibit an abnormal noise when steering left and right. This may be caused by foreign substances in the MDPS worm shaft small bearing. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Small Bearing and does not affect the steering effort.

10202226

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.

10201529

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.

10189545

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

10183333

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

10183332

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This...

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bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

10168850

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been...

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revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. Follow the MDPS Flowchart (page 2) along with the MDPS DTC Table (page 3) procedure outlined in this bulletin before replacing the C-MDPS Motor, ECU or Steering Column Housing.

10167301

TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin...

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has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

10167276

VOLUNTARY EMISSIONS SERVICE CAMPAIGN (SC169_Rev1): ENGINE OIL FILLER CAP INSPECTION AND/OR REPLACEMENT - This bulletin...

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has been revised to include additional information.This bulletin provides the procedure to inspect and, if necessary, replace the oil filler cap on some vehicle models listed below. The engine oil filler cap may contain a misprint of SAE Engine Oil Viscosity Number. Follow the procedure outlined in this bulletin to replace the oil filler cap.

10160763

DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC19) - This bulletin has been revised to include additional information.

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This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California.

10154689

DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC19) - This bulletin provides information related to...

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extracting ?in use performance tracking? emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting.

10152915

SPECIAL SERVICE INFORMATION & SPECIFICATIONS FOR GDI HIGH PRESSURE FUEL SYSTEM - This bulletin has been revised to include additional information.

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This bulletin provides information relating to all Kia vehicles equipped with Gasoline Direct Injection (GDI) engines. In these engines highly pressurized gasoline is injected via a common fuel rail and injectors that deliver fuel directly into the combustion chamber of each cylinder. In comparison, in a conventional Multi-Point Fuel Injection (MPI) engine, the gasoline is injected into the intake port of each cylinder at a relatively low pressure. Due to high fuel pressure in a GDI system, servicing the GDI system requires special attention and handling procedures. This bulletin provides special service information and specifications for the GDI fuel system components.

Transmission

5 bulletins
11026698

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to...

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Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a Warning Lamp to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

11017172

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

11000787

This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model.

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A flush is required ONLY when a transmission is replaced.

10226555

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the...

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correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.

10174520

TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information.

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This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles on page 2. Refer to the shop manual on KGIS for the specific Kia model for the correct transmission fluid check/fill procedures.

Infotainment

5 bulletins
10217892

TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF...

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the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The KDS is required to change the setting from "Workshop" to "Customer Mode."

10190178

TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.

10189270

TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.

10182529

PITSTOP: MFC, CONCERNS FOR DISABLED OPERATION - This Pitstop provides information regarding concerns with disabled...

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operation of Multi-Function Camera (MFC) on some Kia vehicles. When normal operation is not possible due to certain outside environment conditions (such as sunlight glare, heavy rain, sunlight, snow, fog and/or substance/debris) causing a temporary concern. This stops operation causing Warning Lamp ON and/or Pop-up Message displayed on the cluster. This is a normal operation of the ADAS and once environment conditions improve and/or substance/debris are removed, the system will clear itself and operate normally.

10180656

TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF...

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the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.

Body & Paint

4 bulletins
10205496

PITSTOP: PANORAMIC SUNROOF RESET PROCEDURE - This Pitstop provides information to 'reset' the panoramic sunroof...

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operation logic on some 2017-2020MY Cadenza (YG) vehicles, where the panoramic sunroof operation will not relearn.

10199199

TECHNICAL SERVICE BULLETIN: PANORAMIC SUNROOF SLOW TO CLOSE AND/OR ABNORMAL NOISE WHEN CLOSING - This bulletin has been...

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revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to repair a panoramic sunroof that exhibits a slow to close condition and/or abnormal noise when closing, on some 2017-2019MY Cadenza (YG) vehicles. Follow the procedure in this bulletin to clean, lubricate, and replace the rear tilt levers to correct the concern.

10181986

PITSTOP: CORRECT PROCEDURE FOR RAISING WINDSHIELD WIPERS - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. When servicing windshield wipers on the below listed vehicles, including during PDI, ensure to raise the wiper arms to a vertical position to avoid damaging the paint on the rear edge of the hood.

10173246

TECHNICAL SERVICE BULLETIN: PANORAMIC SUNROOF SLOW TO CLOSE AND/OR ABNORMAL NOISE WHEN CLOSING - This bulletin provides...

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the procedure to repair a panoramic sunroof that exhibits a slow to close condition and/or abnormal noise when closing, on some 2017-2019MY Cadenza (YG) vehicles.

Lighting

3 bulletins
11000354

WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY034) - This document is a Reimbursement Request form that was mailed...

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with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.

10209455

PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information.

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New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop provides the KDS service procedure for mileage setting on the models listed below with newly replaced instrument clusters. Certain models allow for mileage setting with the KDS, which prevents the need to send out the instrument cluster to a 3rd party for mileage adjustment (refer to PS264). After a new cluster is installed, cluster (variant) coding may also need to be conducted using the KDS. Make sure the KDS software is also updated to the latest version. Mileage setting should be performed by using the KDS only, as described in this bulletin.

10170778

TECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information...

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regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibit a bulb connector concern. To correct this concern, replace the connector with a new and improved part.

Pre-Delivery & Maintenance

3 bulletins
11000310

WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY034) - This document is the Question and Answer Guide containing...

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the most frequently asked questions regarding the Warranty Extension Campaign WTY034.

10177751

TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin provides information on setting the "Service...

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Interval Reminder" feature available on most Kia vehicles. If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance.

10162043

PITSTOP: INSTRUMENT CLUSTER REPLACEMENT, MILEAGE SETTING WITH KDS - This publication provides the KDS service procedure...

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for mileage setting on the listed vehicles with newly replaced instrument clusters.

Electrical

2 bulletins
10200525

PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) - This pitstop provides information regarding front radar sensor...

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alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in the Forward Collision-Avoidance Assist (FCA)/Smart Cruise Control (SCC) system.

10145150

PITSTOP - CORRECT PROCEDURE FOR RAISING WINDSHIELD WIPERS - When servicing the windshield wipers on the listed vehicles...

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below during PDI, make sure to use the procedure outlined below to raise the wiper arms to the fully vertical position in order to avoid damaging the paint on the rear edge of the hood. It is important to note that the wipers on these vehicles are recessed under the hood to provide better appearance and reduced wind noise characteristics. This procedure applies to both key start and SMK type ignition systems.

Fuel System

1 bulletin
11000350

WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY034) - This document is the owner notification advising that Kia is...

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extending the New Vehicle Limited Warranty coverage, to all owners, for the high-pressure fuel pump in 2017-2020 MY Cadenza vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

Brakes

1 bulletin
10179255

PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil...

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substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.