2020 Keystone Montana TSBs

It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.

Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.

Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.

It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.

The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSBs are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not do-it-yourselfers. Information is not presented as a repair guaranteed to be covered by warranty. Keystones P & P (Policy & Procedures) must be followed for any requested warranty work. Do not assume this repair is covered by warranty. This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.

The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSBs are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not do-it-yourselfers. Inspection information is not presented as a repair guaranteed to be covered by warranty. Keystones P & P (Policy & Procedures) must be followed for any requested warranty work. Do not assume this inspection is covered by warranty. Not every unit requires a repair. This process describes the inspection of sidewall cracks and separation forward of the front slideouts to determine if there is a defect and what repair may need to be performed.

The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSBs are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not do-it-yourselfers. Information is not presented as a repair guaranteed to be covered by warranty. Keystones P & P (Policy & Procedures) must be followed for any requested warranty work. Do not assume this repair is covered by warranty. Not every unit listed requires a repair. Please read through the instructions start to finish before attempting the repair. This process describes the safe and proper procedure to repair any unit which experiences a crack at the bottom corner of a slideout at the gooseneck of a 5th wheel, opening the side wall to repair broken tube welds and add reinforcement. This technical service bulletin explains how to perform the repair. Please note: A sublet will be required for aluminum welding if you do not have that capability.

Keystone RV has received a number of complaints about water accumulating (standing) inside the taillight(s) lens of certain 2019-2020 Montana Fifth Wheels. Keystone will replace the affected lights for units under warranty and for units up to six months from the date of this communication.

in newer GM models and various Electric/Hydraulic Actuators, including the Dexter DX Series. This issue was discovered as the newest GM Integrated Trailer Brake Controller entered the market. This compatibility issue can occur during startup as the driver applies the brake for the first time. The driver will receive an in-dash notification of a brake controller fault when applying the brake. When seeing the notification, the driver should not tow the unit GM released service bulletin DTC Cl 114, which outlines the issue in greater detail, including the proper use of a trailer mounted brake adapter to resolve the issue. This is a non-moving event as the vehicle requires the brake to be depressed to move the vehicle out of Park. This condition creates a fault in the GM Integrated Trailer Brake Controller, resulting in no trailer brakes. If no in-dash notification is received, the combination is compatible. As part of the solution recommended by General Motors, Dexter part number K58-036-00 (E/H Compatibility Adapter) has been developed by Dexter Engineering and tested by both Dexter and GM Engineering. The Dexter E/H Compatibility Adapter will be available July 2020.The adapter was not available prior to release of the GM DTC Cl 114. Although GM service bulletin DTC C1114 identifies Dexter Actuator serial numbers with prefixes TCV, TCB and CBH; Dexter recommends reviewing all Electric/Hydraulic actuators for proper function prior to towing, regardless of the serial number, make or model. Please contact Dexter or your local GM dealer for further information.

It has been determined certain Kinro frameless windows were manufactured with a poor adhesive bond between the glass and aluminum frame, and attachments on crank out and egress windows. The remedy is to perform a pull test on the frameless windows at the vent and replace the vent portion if the glue bond fails during the pull test.