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2020 Keystone Impact TSBs

17 Technical Service Bulletins across 3 categories

Body & Paint

11 bulletins
10209116

Email to owners regarding campaign 21-406.

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It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this campaign must be submitted on or before October 31st to be considered for reimbursement. Further delay in inspection for defective skylights and necessary correction could result in extensive water damage. Lack of participation in the campaign will result in loss of warranty reimbursement for related damage.

10200516

2nd mailing to owners for advisory 21-406.

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It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this campaign must be submitted on or before October 31st to be considered for reimbursement. Further delay in inspection for defective skylights and necessary correction could result in extensive water damage. Lack of participation in the campaign will result in loss of warranty reimbursement for related damage.

10165002

This is an email to dealers for advisory 19-353, campaign closing.

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It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skylights.

10164974

This is the revised repair instructions for advisory 19-353, advising that the campaign is closing.

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It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skylights.

10164973

This is the owner letter for advisory 19-353, advising that the campaign is closing.

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It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skylights.

10164972

This is the dealer letter for advisory 19-353, advising that the campaign is closing.

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It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skylights.

10161679

This is the revised repair instructions for advisory 19-353.

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It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skylights.

10161233

This is the owner notification letter for advisory 19-353.

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It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skylights.

10161232

This is the dealer letter for advisory 19-353.

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It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skylights.

10161231

This is the revised repair instructions for advisory 19-353.

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It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skylights.

10161230

This is the repair instructions for advisory 19-353.

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It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skylights.

Lighting

4 bulletins
10187956

Attached are the updated repair instructions for KSB-200305.

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The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSBs are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not do-it-yourselfers. Information is not presented as a repair guaranteed to be covered by warranty. Keystones P & P (Policy & Procedures) must be followed for any requested warranty work. Do not assume this repair is covered by warranty. This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.

10171056

This is the owner notification letter for advisory 20-370.

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It has been determined that certain Keystone RV Impact models with Dometic Refrigerators installed in the slide out do not have a ventilation fan installed which can lead to poor refrigerator performance.

10171055

This is the letter to dealers for advisory 20-370.

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It has been determined that certain Keystone RV Impact models with Dometic Refrigerators installed in the slide out do not have a ventilation fan installed which can lead to poor refrigerator performance.

10171054

This is the repair instructions for advisory 20-370.

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It has been determined that certain Keystone RV Impact models with Dometic Refrigerators installed in the slide out do not have a ventilation fan installed which can lead to poor refrigerator performance.

Other

2 bulletins
10177416

It has been determined that certain Fuzion and Impact units may have issues with Equalizer leveling legs.

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The Equalizer leveling legs may have a hydraulic tube size that is inconsistent and may cause the leg to bind or leak. The remedy is to identify the part and replace the four rear leveling jacks as instructed.

10174991

This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.