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2021 Kenworth T800B TSBs

27 Technical Service Bulletins across 10 categories

Engine

8 bulletins
11028314

Procedure pictures updated for clarity.

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When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.

10238382

Certain chassis with Engine Model Year 2016-2021 PACCAR MX-11/MX-13, or EPA13 and EPA21 Cummins ISX12/ISX15/X15 engines...

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that had a previously failed DEF sensor and with DEF sensor software disabled due to industry DEF sensor shortages will now be able to receive a replacement DEF sensor, DEF tank heater coolant control valve, and re-enabled DEF diagnostic software. Please note that chassis equipped with PACCAR PX engines will be eligible for this repair at a future date when software is available.

10233553

PACCAR will reimburse customers for the local purchase of in-tank fuel additive for EPA2021 compliant MX engines.

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This is a one-time reimbursement. Only customers who have received E290 injector cleaning qualify for this reimbursement. See bulletin for limits and purchase tracking requirements.

10231101

This campaign is the final opportunity to replace the oil filter screw cap to reduce occurrences of broken bypass valve tabs.

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Broken oil valve tabs can cause oil flow obstruction to critical engine parts, resulting in serious engine damage. Customers that do not receive this repair may be responsible for progressive engine damage caused by broken oil bypass valve tabs.

10225578

Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with...

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Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.

10218895

Kenworth is providing guidance for PACCAR MX Engine Composite Oil Pan leak troubleshooting to avoid over-repairs and to...

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provide warrantable repair guidance. Oil leaks, if not repaired, can lead to severe engine damage.

10209712

nformation Only New Level 1 required tools are available to support MY21B MX engines.

10206066

Information Only: Due to differences between the PACCAR MX-11 or MX-13 2021A and 2021B engines, technicians must be able...

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to identify which of these engines are in a chassis.

Software & Calibration

5 bulletins
11036291

The verbiage in the Introduction section has been updated.

11032293

The attached procedures document has been updated with more detail and explanations.

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This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.

11032290

Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.

10238389

FIX-AS-FAIL Updated procedures and claim filing information.

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EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Refer to E300 for in-tank additive information

10233554

FIX-AS-FAIL Updated procedures and claim filing information.

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EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Refer to E300 for in-tank additive information

Electrical

4 bulletins
10201965

Fix-As-Fail Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available.

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As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics.

10198759

Safety Recall Cummins Fuel Rail Leak NHTSA ID: 21V391 / TC: 2021-323, Cummins Recall: C2423.Cummins PX9 and ISX12 fuel...

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rails may leak around a sealing washer, potentially resulting in fuel leaks.Undetected prolonged diesel fuel spray in the presence of an ignition source may increase the risk of fire.

10182216

Fix-As-Fail The Battery Management System (BMS) may report the incorrect battery condition.

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Additional diagnostics are available to correctly determine and repair the root cause of the issue.

10177021

Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the...

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appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.

Body & Paint

3 bulletins
10203782

Non-Safety Campaign - Convex mirrors are available.

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Parts will be shipped to dealers.

10201956

Information Only - Rear axle Quarter Fenders with less than two inches of clearance between the top of the quarter...

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fender and the bottom of the trailer/equipment are susceptible to damage. The lack of clearance could result in cracked/broken quarter fenders or complete separation if undetected or un-remedied.

10188550

Information Only Windshield washer pumps have a high No Trouble Found rate.

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Washer pumps may fail to spray due to a clogged filter.

Air Bags & Safety

2 bulletins
10252592

Safety Recall Repair parts and procedures are now available.

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On certain Kenworth model years 2018 through 2024 C500/T660/T800/W900 trucks with Sears Atlas 70 or 80 series seats, a spacer was installed on the seatbelt mounting assembly. In a severe collision, the ICP bar may fail, increasing the risk of injury.

10245636

Safety Recall Interim Notification On certain Kenworth model year 2018 through 2024 C500/T660/T800/W900 trucks with...

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Sears Atlas 70 or 80 series seats, an additional spacer was installed on the seatbelt mounting assembly. In a severe collision, the ICP bar may fail allowing the seatbelt to slip, increasing the risk of injury. This bulletin will be updated when repair parts and procedures become available.

Other

1 bulletin
11037541

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes.

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2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

Brakes

1 bulletin
10254164

Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume...

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requirements per FMVSS/CMVSS 121 Air Brake Systems. This bulletin will be updated when repair parts and procedures are available.

Steering

1 bulletin
10213089

Safety Recall Interim Notification - The Dana D-Series front axle steer arm fasteners that attach the steer arm to the...

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steering knuckle may fail, increasing the risk of a crash or injury. Repair information will be added when a repair procedure and parts are available.

Pre-Delivery & Maintenance

1 bulletin
10207155

Non-Safety Campaign Sun Visors are available.

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Parts will be shipped to dealers.

Transmission

1 bulletin
10185190

Fix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator...

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(LCA) fault codes leading to possible LCA hardware replacement.