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2024 Kenworth T680 TSBs

78 Technical Service Bulletins across 9 categories

Engine

27 bulletins
11038726

There is an update to the CARB Base Emissions Warranty Limits table and Manufacturers Warranty Coverage section in...

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certain Engine Model Year (EMY) 2024-2026 PX-7 and PX-9 Operators Manuals.

11037451

An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines.

11036341

"KW: On certain T680 BEV chassis, installing an updated A/C suction line between the A/C compressor and thermostatic...

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expansion valve (TXV) will help maintain optimal performance and protect the evaporator core tubing and TXV seals. PB: On certain Model 579 BEV chassis, installing an updated A/C suction line between the A/C compressor and thermostatic expansion valve (TXV) will help maintain optimal performance and protect the evaporator core tubing and TXV seals."

11036293

This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY...

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2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance. The procedure document has also been updated for clarity.

11036292

This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY...

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2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance. The procedure document has also been updated for clarity.

11035433

This optional software update is expected to be available on 08/07/26 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines.

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This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

11035202

This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines.

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This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

11035151

An optional software update is expected to be available on or after 07/31/26 for chassis equipped with EPA 2024 engine...

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model year (EMY) 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

11034394

"An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines.

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This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software is being offered to customers in alignment withrecently updated regulatory agency guidance."

11034286

"KW: A new electric power take-off (ePTO) motor mount shim and an improved spline shaft are available for certain T680 BEV chassis with ePTO motors.

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PB: A new electric power take-off (ePTO) motor mount shim and an improved spline shaft are available for certain Model 520 BEV and 579 BEV chassis with ePTO motors."

11032288

Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIAs manufacturing...

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specifications.

11032284

EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX...

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engines.

11030933

PACCAR MX-13 VECU3 Software Update - Certain heavy-duty chassis equipped with a PACCAR MX-13 engine are eligible for a...

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Vehicle Electronic Control Unit (VECU3) software update.

11030927

Engine Air Filter Servicing UPDATE - Procedures are available to support the maintenance, service intervals, and intake...

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system inspection process for all engine air intake system components.

11030922

EPA17-24 MX-13 Fuel Injector Connector - This bulletin has been revised to include EPA24 PACCAR MX-13 engines.

11029789

Fuel Injection Pump part number 2344776PEX for EMY2022 MX-13 engines has been added to the Warranty Policy.

11029640

Fuel Injection Pump part number 2344776PEX for MX-13 engines has been added to this warranty policy.

11028318

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

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Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11028314

Procedure pictures updated for clarity.

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When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.

11027065

The parts section has been updated for clarity.

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The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11027063

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

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Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11026414

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

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Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11024956

SAFETY RECALL Additional chassis have been included.

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The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combined volume of all service brake chambers which fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No.121, Air Brake Systems.

11022490

Procedures are now available for Phase 1 chassis equipped with Internal Combustion Engines (ICE) and Vehicle Electronic...

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Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013. Parts and procedures for Phase 2 chassis will be available at a later date. This bulletin will be updated at that time. Please refer to the condition section for more details. Certain Ethernet Multiplexed Architecture (EMUX) chassis fail to conform to Federal and Canada Motor Vehicle Safety Standards (FMVSS/CMVSS) No. 108. Delayed or unsteady illumination of the vehicles stop lamps, reverse lamps, turn signal lamps and inadvertent change in headlamp illumination or lift axle position may"

11010930

Retrofit This retrofit provides new MY24 emissions labels and replaces pre-production parts and software with production...

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level parts and software on certain Model Year 2024 chassis. Reference the Retrofit Parts Matrix in the Links section below to determine which chassis are eligible and parts required to complete the Retrofit. The emissions exemption for all PACCAR MX powered chassis involved in this retrofit expires on 10/31/2024. After that date, all PACCAR MX powered chassis that have not received this Retrofit will be out of emissions compliance and illegal to operate. Certain Cummins powered chassis listed on the Retrofit Parts Matrix may also require completion of Cummins Retrofit C7014, accessed through Cummins QuickServe. Cummins powered chassis may also be subject to emissions exemption expiration. Refer to engine emissions label to determine if an exemption expiration date applies. Chassis equipped with PACCAR MX engines will receive redesigned fuel injectors to optimize engine performance.

11000765

Campaign Certain PACCAR MX-13 engines contain bolts for the main bearing caps which may fail under certain conditions.

10244489

PACCAR MX-11 & MX-13 EPA2021 Fuel Filter Drain & Change Info Incorrect fuel filter drain and replacement procedures...

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on EPA21 MX-11 and MX-13 engines can result in the following Debris and contaminants introduced into the high-pressure fuel system. Denial of warranty claims for injector and/or fuel system faults. Misfire, rough running, engine knock, and other associated faults and symptoms. Correct fuel filter procedures are outlined in attached service documentation.

Software & Calibration

20 bulletins
11037549

This bulletin, the troubleshooting procedure, and the BMS Troubleshooting Checklist have been updated to show that the...

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Autometer tool test results can be used in place of the Midtronics tool test results for fulfilling service and warranty requirements.

11037448

"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section.

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PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section."

11036427

"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section.

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PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section."

11036342

This optional software update is expected to be available after 08/28/2026.

11036291

The verbiage in the Introduction section has been updated.

11035147

The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the...

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latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-division repairs.

11035112

The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the...

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latest prognostics bulletin verbiage.

11035108

"The software is not yet available.

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The bulletin will be updated when more information is available."

11033918

"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair...

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procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions."

11033349

(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

11032876

Procedures have been updated to include additional truck models in the service intervals table.

11032297

EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

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(PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.

11032295

(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

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(PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.

11032293

The attached procedures document has been updated with more detail and explanations.

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This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.

11032290

Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.

11030936

Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order...

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Support Order Inquiry case.

11030935

Bulletin Update 03/02/2026 - A Meritor OnTrac case submission is required prior to repairs being completed.

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Failure to do so may result in warranty claim denial. See the procedure section for more details.

11029738

The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to...

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the end customer.

11027058

Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated...

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Greenhouse Gas (GHG) labels available for installation.

10240234

Safety Equipment, Personal Protective Equipment, and Tools have been extensively updated.

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Due to differences in suppliers and part numbers between the U.S. and Canada, separate lists for the U.S. and Canadian markets have been created to more effectively separate tool requirements and avoid confusion.

Electrical

11 bulletins
11037479

[SmartAir / KIMS] A/C systems may shut down prematurely when voltage levels drop below a certain threshold.

11036290

When DAVIE version 26.21.2 is used to update the VECU3 to software version 3.4.46.0, the VECU3 5071 component group may...

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display as --- after programming.

11036289

The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic...

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control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.

11033920

The currently published HD BEV Chassis with PACCAR EPowertrain Service (Built After 1/14/2026) de-energizing Procedures...

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on ServiceNet cannot be utilized for certain pre-production Battery Electric Vehicle (BEV) chassis.

11033387

Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for...

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installation.

11027067

Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU)...

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part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Parts Matrix for required parts per chassis.

11020045

EMUX retrofit procedures updated to make it clear that the VECU3 must have software updated and vehicle mileage...

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confirmed correct before updating the Digital Display. Parts and Procedure section also updated to include the Vehicle Emissions Control Information label ordering and installation instructions. This label is required for all chassis involved in R2306. Included additional reference to Cummins bulletin C7014 in the procedure section for ordering emissions labels.

11017901

Safety Recall Interim Notification Certain Kenworth T680E Battery Electric Vehicle (BEV) chassis equipped with certain...

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Accelera High VoltageInterlock Loop (HVIL) circuit configurations may experience a sudden loss of high voltage power with unintended opening of electrical contractors, which may occur without warning. This can result in a loss of propulsion and may increase the risk of a crash. This bulletin will be updated when parts and procedures are available.

11017895

Safety Recall Certain Kenworth T680E Battery Electric Vehicle (BEV) chassis equipped with certain Accelera High...

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VoltageInterlock Loop (HVIL) circuit configurations may experience a sudden loss of high voltage power with unintended opening of electrical contractors, which may occur without warning. This can result in a loss ofpropulsion and may increase the risk of a crash. Software version verification, along with the installation of an upgraded circuit overlay harness kit, is required to address this issue.

11000869

A software update is available for T680E Battery Electric Vehicles.

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This software update corrects certain issues with odometer and cold weather operation.

10241537

Certain T680 NextGen chassis have a CAN terminating resistor that may become loose and rub on the cooling module,...

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causing fin damage and possible cooling module leaks. Procedures are available to reroute and secure the resistor and harness.

Other

4 bulletins
11038713

Removed hyperlinks for bulletin migration

11038711

Removed hyperlinks for bulletin migration

11038710

Removed hyperlinks for bulletin migration

11037541

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes.

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2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

Transmission

4 bulletins
11036288

An improved transmission bracket is now available for replacement on certain chassis equipped with a PACCAR TX-12...

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transmission, featuring a more durable design for enhanced long-term performance.

11028308

24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements.

10252589

Safety Recall INTERIM NOTIFICATION Parts are not currently available for this safety recall.

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This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost.

10251170

Safety Recall Inspection procedures are available.

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Steering gear serial numbers must be inspected to determine suspect gears. Certain steering gears may have been assembled incorrectly, causing the gear to fracture. This can cause a loss of steering control, increasing the risk of a crash.

Fuel System

4 bulletins
11034284

Multiple fuel injector part numbers have been added to this warranty policy.

11034063

Multiple fuel injector part numbers have been added to this warranty policy.

11030930

Exhaust Stack Isolators - Early wear of the polyurethane exhaust stack isolators may occur on certain Kenworth chassis due to excessive heat.

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Early wear of the polyurethane exhaust stack isolators may occur on certain Peterbilt chassis due to excessive heat.

11021404

32 fuel injector part numbers (16 for MX-11 and 16 for MX-13) have been added to this warranty policy.

Body & Paint

3 bulletins
11037622

Certain T680 Next Gen short hood chassis may be missing a bolt in the forward fairing.

11035149

Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter...

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housings.

11033351

Troubleshooting procedures for 2.1m cab power windows are now available.

Brakes

3 bulletins
11024954

The 15-inch digital display in certain model year 20242026 Kenworth chassis may enter recovery mode (blue wrench screen) without prior indication.

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The screen becomes non-responsive and may result in non-compliance with FMVSS/CMVSS 101 (Controls and Displays), 121 (Air Brake Systems), 136 (Electronic Stability Control Systems for Heavy Vehicles). Because of a loss of speedometer and other functionality such as warnings, indicators, and gauges, the driver will not see the truck speed or the warnings that appear on the digital display. A loss of information on the digital display may increase the risk of a crash.

10254164

Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume...

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requirements per FMVSS/CMVSS 121 Air Brake Systems. This bulletin will be updated when repair parts and procedures are available.

10241500

There is currently a repair procedure available for T680E and T880E chassis that will address issues caused by the...

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previous BEV2 R5.00_002 software update. This repair involves replacement of the Bendix ABS control module with an updated version and a software update to R5.00_003.

Suspension

2 bulletins
11000748

Campaign Certain T680 Next Gen fairings may have a loose or missing bushing that allows the rear partial fairing to rattle during operation.

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Parts and procedures are available to replace the pin on the fairing (both sides) with a bolt/spacer combination to reduce fairing rattle.

10245643

Certain T680 Next Gen medium-length hoods may develop cracks at the hood strut attachment area.

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A repair kit and procedure are available to reinforce this area to prevent further damage and avoid hood replacement.