Powered byNHTSA|EPA|Community Reports|Updated

2023 Kenworth T680 TSBs

83 Technical Service Bulletins across 9 categories

Engine

32 bulletins
11037451

An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines.

11036341

"KW: On certain T680 BEV chassis, installing an updated A/C suction line between the A/C compressor and thermostatic...

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expansion valve (TXV) will help maintain optimal performance and protect the evaporator core tubing and TXV seals. PB: On certain Model 579 BEV chassis, installing an updated A/C suction line between the A/C compressor and thermostatic expansion valve (TXV) will help maintain optimal performance and protect the evaporator core tubing and TXV seals."

11035202

This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines.

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This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

11034394

"An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines.

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This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software is being offered to customers in alignment withrecently updated regulatory agency guidance."

11034286

"KW: A new electric power take-off (ePTO) motor mount shim and an improved spline shaft are available for certain T680 BEV chassis with ePTO motors.

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PB: A new electric power take-off (ePTO) motor mount shim and an improved spline shaft are available for certain Model 520 BEV and 579 BEV chassis with ePTO motors."

11034281

"KW & PB 14 fuel injector part numbers (seven for MX-11 and seven for MX-13 engines) have been added to this warranty...

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policy."

11034060

"KW & PB 14 fuel injector part numbers (seven for MX-11 and seven for MX-13 engines) have been added to this warranty...

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policy."

11032296

Fix-as-Fail On certain Kenworth T680 chassis equipped with PACCAR MX-13 engines, wiring to the Horton LCX230...

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crank-mounted fan drive may experience a short due to chafing or water ingress, affecting fan drive operation.

11032288

Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIAs manufacturing...

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specifications.

11032284

EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX...

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engines.

11030927

Engine Air Filter Servicing UPDATE - Procedures are available to support the maintenance, service intervals, and intake...

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system inspection process for all engine air intake system components.

11030922

EPA17-24 MX-13 Fuel Injector Connector - This bulletin has been revised to include EPA24 PACCAR MX-13 engines.

11029789

Fuel Injection Pump part number 2344776PEX for EMY2022 MX-13 engines has been added to the Warranty Policy.

11029640

Fuel Injection Pump part number 2344776PEX for MX-13 engines has been added to this warranty policy.

11028318

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

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Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11028314

Procedure pictures updated for clarity.

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When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.

11027065

The parts section has been updated for clarity.

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The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11027063

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

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Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11026429

Campaign Certain chassis equipped with an Eaton Endurant 12-speed transmission have Mechatronic Transmission Module...

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(MTM) rail cylinder cap screws that could become loose. This may cause the transmission not to shift and the transmission service lamp to illuminate. Repair procedure is now available.

11026419

Certain chassis equipped with a PACCAR TX-12 transmission have Mechatronic Transmission Module (MTM) rail cylinder cap screws that could become loose.

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This may cause the transmission not to shift and the transmission service lamp to illuminate.

11026414

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

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Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11024956

SAFETY RECALL Additional chassis have been included.

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The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combined volume of all service brake chambers which fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No.121, Air Brake Systems.

11022490

Procedures are now available for Phase 1 chassis equipped with Internal Combustion Engines (ICE) and Vehicle Electronic...

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Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013. Parts and procedures for Phase 2 chassis will be available at a later date. This bulletin will be updated at that time. Please refer to the condition section for more details. Certain Ethernet Multiplexed Architecture (EMUX) chassis fail to conform to Federal and Canada Motor Vehicle Safety Standards (FMVSS/CMVSS) No. 108. Delayed or unsteady illumination of the vehicles stop lamps, reverse lamps, turn signal lamps and inadvertent change in headlamp illumination or lift axle position may"

11000765

Campaign Certain PACCAR MX-13 engines contain bolts for the main bearing caps which may fail under certain conditions.

10244497

Campaign Certain EPA2021 chassis equipped with PACCAR MX engines have Selective Catalytic Reduction (SCR) contamination...

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that occurred during manufacturing. SCR assemblies will be inspected and replaced as necessary.

10244489

PACCAR MX-11 & MX-13 EPA2021 Fuel Filter Drain & Change Info Incorrect fuel filter drain and replacement procedures...

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on EPA21 MX-11 and MX-13 engines can result in the following Debris and contaminants introduced into the high-pressure fuel system. Denial of warranty claims for injector and/or fuel system faults. Misfire, rough running, engine knock, and other associated faults and symptoms. Correct fuel filter procedures are outlined in attached service documentation.

10233553

PACCAR will reimburse customers for the local purchase of in-tank fuel additive for EPA2021 compliant MX engines.

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This is a one-time reimbursement. Only customers who have received E290 injector cleaning qualify for this reimbursement. See bulletin for limits and purchase tracking requirements.

10233383

The emissions exemption expired on 12/31/2021 for certain pre-production vehicles equipped with PACCAR Model Year 2022 MX engines.

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Production-level engine, VECU, and Digital Display software is now available to make these vehicles compliant. New Engine Emissions and Clean Idle labels will be installed.

10232496

Certain Model Year 2021-2024 chassis with PACCAR MX engines and optional fuel filter restriction virtual gauge may...

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display incorrect restriction levels. The virtual gauge will be temporarily disabled until a revised sensor strategy is developed.

10231100

The emissions exemption expired on 12/31/2022 for certain pre-production vehicles equipped with PACCAR Model Year 2023 MX engines.

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Production-level engine, VECU, and Digital Display software is now available to make these vehicles compliant. New Engine Emissions and Clean Idle labels will be installed.

10225578

Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with...

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Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.

10218895

Kenworth is providing guidance for PACCAR MX Engine Composite Oil Pan leak troubleshooting to avoid over-repairs and to...

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provide warrantable repair guidance. Oil leaks, if not repaired, can lead to severe engine damage.

Software & Calibration

22 bulletins
11037549

This bulletin, the troubleshooting procedure, and the BMS Troubleshooting Checklist have been updated to show that the...

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Autometer tool test results can be used in place of the Midtronics tool test results for fulfilling service and warranty requirements.

11036291

The verbiage in the Introduction section has been updated.

11035147

The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the...

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latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-division repairs.

11035112

The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the...

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latest prognostics bulletin verbiage.

11035108

"The software is not yet available.

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The bulletin will be updated when more information is available."

11033918

"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair...

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procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions."

11033349

(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

11032876

Procedures have been updated to include additional truck models in the service intervals table.

11032297

EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

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(PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.

11032295

(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

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(PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.

11032293

The attached procedures document has been updated with more detail and explanations.

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This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.

11032290

Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.

11032289

E335 Warranty wording update Apr 2026

11030935

Bulletin Update 03/02/2026 - A Meritor OnTrac case submission is required prior to repairs being completed.

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Failure to do so may result in warranty claim denial. See the procedure section for more details.

11030916

Sheppard Recall Order Process Update - The Parts section has been updated with revised steps for opening a TCS365 Order...

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Support Order Inquiry case.

11029738

The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to...

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the end customer.

11028315

Eaton Endurant MTM Loose Cap Screw Update The chassis list was updated to indicate T680 or T680 Next Gen.

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SRT codes B25-29A and B25-29B apply to all T680 chassis..

11028312

TX-12 MTM Loose Cap Screw Update The chassis list was updated to indicate T680 or T680 Next Gen.

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SRT codes B25-28A and B25-28B apply to T680 Next Gen chassis.

11027058

Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated...

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Greenhouse Gas (GHG) labels available for installation.

10240234

Safety Equipment, Personal Protective Equipment, and Tools have been extensively updated.

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Due to differences in suppliers and part numbers between the U.S. and Canada, separate lists for the U.S. and Canadian markets have been created to more effectively separate tool requirements and avoid confusion.

10238389

FIX-AS-FAIL Updated procedures and claim filing information.

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EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Refer to E300 for in-tank additive information

10233554

FIX-AS-FAIL Updated procedures and claim filing information.

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EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Refer to E300 for in-tank additive information

Electrical

9 bulletins
11036289

The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic...

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control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.

11033387

Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for...

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installation.

11027067

Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU)...

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part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Parts Matrix for required parts per chassis.

11017901

Safety Recall Interim Notification Certain Kenworth T680E Battery Electric Vehicle (BEV) chassis equipped with certain...

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Accelera High VoltageInterlock Loop (HVIL) circuit configurations may experience a sudden loss of high voltage power with unintended opening of electrical contractors, which may occur without warning. This can result in a loss of propulsion and may increase the risk of a crash. This bulletin will be updated when parts and procedures are available.

11017895

Safety Recall Certain Kenworth T680E Battery Electric Vehicle (BEV) chassis equipped with certain Accelera High...

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VoltageInterlock Loop (HVIL) circuit configurations may experience a sudden loss of high voltage power with unintended opening of electrical contractors, which may occur without warning. This can result in a loss ofpropulsion and may increase the risk of a crash. Software version verification, along with the installation of an upgraded circuit overlay harness kit, is required to address this issue.

11014732

Certain Kenworth Battery Electric Vehicle model T680E chassis have been built prior to the availability of certain...

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labels and Low Voltage Distribution System (LVDS) Components. An upfit is now available for these chassis. An inspection is to be completed with installation of required components.

11000869

A software update is available for T680E Battery Electric Vehicles.

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This software update corrects certain issues with odometer and cold weather operation.

10241537

Certain T680 NextGen chassis have a CAN terminating resistor that may become loose and rub on the cooling module,...

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causing fin damage and possible cooling module leaks. Procedures are available to reroute and secure the resistor and harness.

10232158

Battery-Electric Vehicles equipped with Meritor electric drive axles and R5 software may experience incorrect operation...

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of certain components: The power gauge will display axle speed instead of actual power usage. The air conditioner compressor will not operate below 10 mph (16 kph) or over 40 mph (65 kph). The HVAC Blower and heater will operate normally. Low air and low coolant audible alarms (buzzers) will not operate below 10 mph (16 kph). Low air and low coolant visual warnings will operate normally.

Other

6 bulletins
11038711

Removed hyperlinks for bulletin migration

11037546

Certain Kenworth EMY 2022 T680, T880 and W990 chassis may not contain an EAS operators manual in the vehicles glovebox...

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literature packet.

11037541

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes.

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2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

11035150

7/17/2026: Removed filter on KW Chassis List.

10244493

14-033: T680/T880/W990 Crossmember Fastener Torque Certain chassis may have under-torqued crossmember fasteners.

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Frame crossmember gusset fasteners must be re-torqued to prevent damage from frame vibration and movement.

10225582

Info Only - Parts kits are now available to install the Bendix Side Collision Mitigation Radar system (BlindSpotter) on...

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chassis that were delivered with a Prewire sales code due to parts shortages. Ordering and installation procedures are included.

Body & Paint

4 bulletins
11037622

Certain T680 Next Gen short hood chassis may be missing a bolt in the forward fairing.

11035149

Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter...

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housings.

11033354

Warranty section has been updated to include hood length definitions and filing instructions for progressive damage.

11033351

Troubleshooting procedures for 2.1m cab power windows are now available.

Fuel System

4 bulletins
11034284

Multiple fuel injector part numbers have been added to this warranty policy.

11034063

Multiple fuel injector part numbers have been added to this warranty policy.

11021404

32 fuel injector part numbers (16 for MX-11 and 16 for MX-13) have been added to this warranty policy.

10243362

Replacement fuel bezels are available for T680 Next Gen fairings.

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New bezels have updated attachments to prevent the bezel from becoming loose.

Transmission

2 bulletins
11028308

24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements.

10252589

Safety Recall INTERIM NOTIFICATION Parts are not currently available for this safety recall.

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This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost.

Suspension

2 bulletins
11000748

Campaign Certain T680 Next Gen fairings may have a loose or missing bushing that allows the rear partial fairing to rattle during operation.

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Parts and procedures are available to replace the pin on the fairing (both sides) with a bolt/spacer combination to reduce fairing rattle.

10243358

Certain T680 Next Gen Cummins X15 have fan hub bracket hardware that is under torqued and could become loose and/or fail.

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Procedures are available to replace and properly torque the hardware.

Brakes

2 bulletins
10254164

Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume...

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requirements per FMVSS/CMVSS 121 Air Brake Systems. This bulletin will be updated when repair parts and procedures are available.

10241500

There is currently a repair procedure available for T680E and T880E chassis that will address issues caused by the...

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previous BEV2 R5.00_002 software update. This repair involves replacement of the Bendix ABS control module with an updated version and a software update to R5.00_003.