2025 Kenworth T380 TSBs
38 Technical Service Bulletins across 10 categories
Categories
Transmission
10 bulletinsUpdated Sheppard Steering Gear Classification Tool link in Inspection Procedure
An improved transmission bracket is now available for replacement on certain chassis equipped with a PACCAR TX-12...
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transmission, featuring a more durable design for enhanced long-term performance.
KW: A Transmission Control Module (TCM) software update is now available for certain T280, T380, T480, T680, T880, and...
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W990 chassis with PACCAR TX-12 and TX-18 transmissions, TCM software version R5.5 or later and an AT5 controller, where the TASPS fails. PB: A Transmission Control Module (TCM) software update is now available for certain Model 537, 548, 567, 579, and 589 chassis with PACCAR TX-12 and TX-18 transmissions, TCM software version R5.5 or later and an AT5 controller, where the TASPS fails.
24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements.
T180/T280/T380/T480 PACCAR TX-8 Transmission Software Update for Wheel Speed Sensor Fix-As-Fail Certain T180 / T280 /...
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T380 / T480 chassis equipped with a PACCAR TX-8 transmission received transmission software with an incorrect software variable. This software issue may cause Wheel Speed Sensor DTC 521215-2 to set, the Transmission Dash Light to Illuminate, and restricted shifting . A software update is now available to fix the issue.
SAFETY RECALL Repair parts and procedures are now available.
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Certain Kenworth vehicles from model year 2025 may contain steering gear(s) with a sector shaft that may not meet hardness requirements for the gear teeth due to improper heat-treating during assembly. Sector shaft gear teeth with lower than required hardness may prematurely wear, crack, or fracture. A fractured gear tooth may interfere with the gear mechanism leading to binding which in turn may increase the likelihood of a crash.
New tools are required to support PACCAR TX-8 / ZF transmissions.
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Part numbers E0l-1012 (Adapter, Jack TX-8), E0l-1014 (Front Seal Installer), and E0l-1015 (Rear Seal Installer) are currently available to order
Certain Kenworth vehicles from model year 2025 may contain steering gear(s) with a sector shaft that may not meet...
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hardness requirements for the gear teeth due to improper heat treating during assembly. Sector shaft gear teeth with lower than required hardness may prematurely wear, crack, or fracture. A fractured gear tooth may interfere with the gear mechanism leading to binding which in turn may increase the likelihood of a crash. This bulletin will be updated when repair parts and procedures are available.
Safety Recall INTERIM NOTIFICATION Parts are not currently available for this safety recall.
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This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost.
Safety Recall Inspection procedures are available.
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Steering gear serial numbers must be inspected to determine suspect gears. Certain steering gears may have been assembled incorrectly, causing the gear to fracture. This can cause a loss of steering control, increasing the risk of a crash.
Software & Calibration
8 bulletinsThe verbiage in the Introduction section has been updated.
The repair procedure has been updated to include diagnostic steps.
"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair...
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procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions."
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.
Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order...
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Support Order Inquiry case.
Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order...
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Support Order Inquiry case.
The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to...
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the end customer.
Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated...
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Greenhouse Gas (GHG) labels available for installation.
Engine
6 bulletinsThere is an update to the CARB Base Emissions Warranty Limits table and Manufacturers Warranty Coverage section in...
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certain Engine Model Year (EMY) 2024-2026 PX-7 and PX-9 Operators Manuals.
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.
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Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
The parts section has been updated for clarity.
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The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.
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Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.
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Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
Procedures are now available for Phase 1 chassis equipped with Internal Combustion Engines (ICE) and Vehicle Electronic...
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Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013. Parts and procedures for Phase 2 chassis will be available at a later date. This bulletin will be updated at that time. Please refer to the condition section for more details. Certain Ethernet Multiplexed Architecture (EMUX) chassis fail to conform to Federal and Canada Motor Vehicle Safety Standards (FMVSS/CMVSS) No. 108. Delayed or unsteady illumination of the vehicles stop lamps, reverse lamps, turn signal lamps and inadvertent change in headlamp illumination or lift axle position may"
Electrical
4 bulletinsEaton service bulletin TAIB-1026 instructs dealers to update the master switch module (MSM) software.
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The update must be completed before performing a DAVIE4 Learn dash switches procedure to fix intermittent dash switch functionality.
Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for...
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installation.
Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU)...
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part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Parts Matrix for required parts per chassis.
EMUX retrofit procedures updated to make it clear that the VECU3 must have software updated and vehicle mileage...
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confirmed correct before updating the Digital Display. Parts and Procedure section also updated to include the Vehicle Emissions Control Information label ordering and installation instructions. This label is required for all chassis involved in R2306. Included additional reference to Cummins bulletin C7014 in the procedure section for ordering emissions labels.
Lighting
3 bulletins"KW & PB: New software is available for download.
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The DAVIE4 cache must be cleared before attempting to reprogram a chassis that is experiencing problems to ensure the latest version of software is installed. Follow all steps in the attached procedures before submitting a TCS case."
Safety Recall Updated software and repair procedures are now available.
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The Exterior Lighting Switch (ELS) in certain T180/T280/T380/T480 chassis may not function and can be reset only by a key cycle. This issue may result in non-compliance with FMVSS/CMVSS 101 and 108. Affected chassis must have the Vehicle Software updated.
"Safety Recall Interim Notification The Exterior Lighting Switch (ELS) in certain T180/T280/T380/T480 chassis may not...
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function and can be reset only by a key cycle. This issue may result in non-compliance with FMVSS/CMVSS 101 and 108. This bulletin will be updated when software and programming procedures are available."
Other
2 bulletinsRemoved hyperlinks for bulletin migration
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes.
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2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
Steering
2 bulletinsParts and repair procedures are now available.
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Certain Kenworth model T380 and T480 chassis equipped with a Meritor 10-16K or 18-23K Front Steer Drive Axle have been identified as possibly having insufficient wheel bearing grease. Insufficient lubrication in the wheel bearing may cause the wheel hub to overheat and become damaged, which may increase the risk of a thermal event. The driver may observe noise, excessive steering play, and/or smoke from the front wheel.
Meritor Front Steer Drive Axle Hub Lubrication Interim Safety Recall Certain Kenworth model T380 and T480 chassis...
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equipped with a Meritor 10-16K or 18-23K Front Steer Drive Axle have been identified as possibly having insufficient wheel bearing grease. Insufficient lubrication in the wheel bearing may cause the wheel hub to overheat and become damaged, which may increase the risk of fire. The driver may observe noise, excessive steering play, and/or smoke from the front wheel. At this time, parts are not available to complete the necessary repairs. This bulletin will be updated when parts become available. 12/12/2024
Body & Paint
1 bulletinTroubleshooting procedures for 2.1m cab power windows are now available.
Fuel System
1 bulletinCummins TSB 210203 has been updated to remove the PACCAR suction side fuel filter part number from Table 1 as the filter...
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is no longer compatible.
Pre-Delivery & Maintenance
1 bulletinA new Recommended Repair has been added.
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It must be used if safety recall 25PACF is performed prior to or at the same time as this repair since the 25PACF remedy also satisfies this safety recall.