Powered byNHTSA|EPA|Community Reports|Updated

2025 Kenworth T380 TSBs

38 Technical Service Bulletins across 10 categories

Transmission

10 bulletins
11036296

Updated Sheppard Steering Gear Classification Tool link in Inspection Procedure

11036288

An improved transmission bracket is now available for replacement on certain chassis equipped with a PACCAR TX-12...

Read full bulletin

transmission, featuring a more durable design for enhanced long-term performance.

11033379

KW: A Transmission Control Module (TCM) software update is now available for certain T280, T380, T480, T680, T880, and...

Read full bulletin

W990 chassis with PACCAR TX-12 and TX-18 transmissions, TCM software version R5.5 or later and an AT5 controller, where the TASPS fails. PB: A Transmission Control Module (TCM) software update is now available for certain Model 537, 548, 567, 579, and 589 chassis with PACCAR TX-12 and TX-18 transmissions, TCM software version R5.5 or later and an AT5 controller, where the TASPS fails.

11028308

24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements.

11016467

T180/T280/T380/T480 PACCAR TX-8 Transmission Software Update for Wheel Speed Sensor Fix-As-Fail Certain T180 / T280 /...

Read full bulletin

T380 / T480 chassis equipped with a PACCAR TX-8 transmission received transmission software with an incorrect software variable. This software issue may cause Wheel Speed Sensor DTC 521215-2 to set, the Transmission Dash Light to Illuminate, and restricted shifting . A software update is now available to fix the issue.

11005552

SAFETY RECALL Repair parts and procedures are now available.

Read full bulletin

Certain Kenworth vehicles from model year 2025 may contain steering gear(s) with a sector shaft that may not meet hardness requirements for the gear teeth due to improper heat-treating during assembly. Sector shaft gear teeth with lower than required hardness may prematurely wear, crack, or fracture. A fractured gear tooth may interfere with the gear mechanism leading to binding which in turn may increase the likelihood of a crash.

11000766

New tools are required to support PACCAR TX-8 / ZF transmissions.

Read full bulletin

Part numbers E0l-1012 (Adapter, Jack TX-8), E0l-1014 (Front Seal Installer), and E0l-1015 (Rear Seal Installer) are currently available to order

10254157

Certain Kenworth vehicles from model year 2025 may contain steering gear(s) with a sector shaft that may not meet...

Read full bulletin

hardness requirements for the gear teeth due to improper heat treating during assembly. Sector shaft gear teeth with lower than required hardness may prematurely wear, crack, or fracture. A fractured gear tooth may interfere with the gear mechanism leading to binding which in turn may increase the likelihood of a crash. This bulletin will be updated when repair parts and procedures are available.

10252589

Safety Recall INTERIM NOTIFICATION Parts are not currently available for this safety recall.

Read full bulletin

This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost.

10251170

Safety Recall Inspection procedures are available.

Read full bulletin

Steering gear serial numbers must be inspected to determine suspect gears. Certain steering gears may have been assembled incorrectly, causing the gear to fracture. This can cause a loss of steering control, increasing the risk of a crash.

Software & Calibration

8 bulletins
11036291

The verbiage in the Introduction section has been updated.

11033923

The repair procedure has been updated to include diagnostic steps.

11033918

"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair...

Read full bulletin

procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions."

11032290

Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.

11030937

Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order...

Read full bulletin

Support Order Inquiry case.

11030936

Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order...

Read full bulletin

Support Order Inquiry case.

11029738

The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to...

Read full bulletin

the end customer.

11027058

Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated...

Read full bulletin

Greenhouse Gas (GHG) labels available for installation.

Engine

6 bulletins
11038726

There is an update to the CARB Base Emissions Warranty Limits table and Manufacturers Warranty Coverage section in...

Read full bulletin

certain Engine Model Year (EMY) 2024-2026 PX-7 and PX-9 Operators Manuals.

11028318

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

Read full bulletin

Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11027065

The parts section has been updated for clarity.

Read full bulletin

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11027063

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

Read full bulletin

Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11026414

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

Read full bulletin

Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11022490

Procedures are now available for Phase 1 chassis equipped with Internal Combustion Engines (ICE) and Vehicle Electronic...

Read full bulletin

Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013. Parts and procedures for Phase 2 chassis will be available at a later date. This bulletin will be updated at that time. Please refer to the condition section for more details. Certain Ethernet Multiplexed Architecture (EMUX) chassis fail to conform to Federal and Canada Motor Vehicle Safety Standards (FMVSS/CMVSS) No. 108. Delayed or unsteady illumination of the vehicles stop lamps, reverse lamps, turn signal lamps and inadvertent change in headlamp illumination or lift axle position may"

Electrical

4 bulletins
11038720

Eaton service bulletin TAIB-1026 instructs dealers to update the master switch module (MSM) software.

Read full bulletin

The update must be completed before performing a DAVIE4 Learn dash switches procedure to fix intermittent dash switch functionality.

11033387

Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for...

Read full bulletin

installation.

11027067

Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU)...

Read full bulletin

part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Parts Matrix for required parts per chassis.

11020045

EMUX retrofit procedures updated to make it clear that the VECU3 must have software updated and vehicle mileage...

Read full bulletin

confirmed correct before updating the Digital Display. Parts and Procedure section also updated to include the Vehicle Emissions Control Information label ordering and installation instructions. This label is required for all chassis involved in R2306. Included additional reference to Cummins bulletin C7014 in the procedure section for ordering emissions labels.

Lighting

3 bulletins
11033925

"KW & PB: New software is available for download.

Read full bulletin

The DAVIE4 cache must be cleared before attempting to reprogram a chassis that is experiencing problems to ensure the latest version of software is installed. Follow all steps in the attached procedures before submitting a TCS case."

11016469

Safety Recall Updated software and repair procedures are now available.

Read full bulletin

The Exterior Lighting Switch (ELS) in certain T180/T280/T380/T480 chassis may not function and can be reset only by a key cycle. This issue may result in non-compliance with FMVSS/CMVSS 101 and 108. Affected chassis must have the Vehicle Software updated.

11014764

"Safety Recall Interim Notification The Exterior Lighting Switch (ELS) in certain T180/T280/T380/T480 chassis may not...

Read full bulletin

function and can be reset only by a key cycle. This issue may result in non-compliance with FMVSS/CMVSS 101 and 108. This bulletin will be updated when software and programming procedures are available."

Other

2 bulletins
11038713

Removed hyperlinks for bulletin migration

11037541

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes.

Read full bulletin

2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

Steering

2 bulletins
11021398

Parts and repair procedures are now available.

Read full bulletin

Certain Kenworth model T380 and T480 chassis equipped with a Meritor 10-16K or 18-23K Front Steer Drive Axle have been identified as possibly having insufficient wheel bearing grease. Insufficient lubrication in the wheel bearing may cause the wheel hub to overheat and become damaged, which may increase the risk of a thermal event. The driver may observe noise, excessive steering play, and/or smoke from the front wheel.

11012371

Meritor Front Steer Drive Axle Hub Lubrication Interim Safety Recall Certain Kenworth model T380 and T480 chassis...

Read full bulletin

equipped with a Meritor 10-16K or 18-23K Front Steer Drive Axle have been identified as possibly having insufficient wheel bearing grease. Insufficient lubrication in the wheel bearing may cause the wheel hub to overheat and become damaged, which may increase the risk of fire. The driver may observe noise, excessive steering play, and/or smoke from the front wheel. At this time, parts are not available to complete the necessary repairs. This bulletin will be updated when parts become available. 12/12/2024

Body & Paint

1 bulletin
11033351

Troubleshooting procedures for 2.1m cab power windows are now available.

Fuel System

1 bulletin
11029787

Cummins TSB 210203 has been updated to remove the PACCAR suction side fuel filter part number from Table 1 as the filter...

Read full bulletin

is no longer compatible.

Pre-Delivery & Maintenance

1 bulletin
11027057

A new Recommended Repair has been added.

Read full bulletin

It must be used if safety recall 25PACF is performed prior to or at the same time as this repair since the 25PACF remedy also satisfies this safety recall.