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2023 Kenworth T380 TSBs

31 Technical Service Bulletins across 10 categories

Engine

9 bulletins
11028318

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

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Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11027065

The parts section has been updated for clarity.

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The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11027063

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

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Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11026414

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

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Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11022490

Procedures are now available for Phase 1 chassis equipped with Internal Combustion Engines (ICE) and Vehicle Electronic...

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Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013. Parts and procedures for Phase 2 chassis will be available at a later date. This bulletin will be updated at that time. Please refer to the condition section for more details. Certain Ethernet Multiplexed Architecture (EMUX) chassis fail to conform to Federal and Canada Motor Vehicle Safety Standards (FMVSS/CMVSS) No. 108. Delayed or unsteady illumination of the vehicles stop lamps, reverse lamps, turn signal lamps and inadvertent change in headlamp illumination or lift axle position may"

11013799

Safety Recall Interim Notification Certain vehicles may have an oversized magnet carrier in the throttle pedal assembly.

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The magnet carrier acts as the pivot for the throttle pedal. An oversized magnet carrier may cause the throttle pedal to stick. If the throttle pedal fails to return to idle, or sticks, it may increase the risk of a crash. Drivers may feel sticking or that the pedal doesnt return to idle once released. Pressing the service brake will overcome a stuck throttle pedal and allow the vehicle to stop. This bulletin will be updated when parts and procedures are available.

10248329

Safety Recall 23KWJ: T280/T380/T480 Delayed Trailer Brake Release T280/T380/T480 Delayed Trailer Brake Release.

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Safety Recall Certain T280/T380/T480 chassis built with 2.1m Medium Duty End of Frame Trailer Connections and Tractor Protection Valves may not meet the standard trailer brake release timing requirements by 0.5 seconds. A delay in the trailer brake release may create momentary instability to the trailer and increase the risk of a crash.

10237150

Parts and repair procedures are now available.

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Kenworth has determined that a safety defect exists in certain Model Year 2021-2024 T280, T380, and T480 chassis with air brakes. The brake pedal plunger which connects the brake pedal to the brake valve may dislodge after the pedal is fully depressed, and rapidly released (side slip foot brake release). If the plunger in the brake pedal assembly dislodges, the driver may be unable to apply the service brakes, which may increase the risk of a crash.

10225578

Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with...

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Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.

Software & Calibration

6 bulletins
11036291

The verbiage in the Introduction section has been updated.

11033918

"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair...

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procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions."

11032290

Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.

11030916

Sheppard Recall Order Process Update - The Parts section has been updated with revised steps for opening a TCS365 Order...

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Support Order Inquiry case.

11029738

The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to...

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the end customer.

11027058

Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated...

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Greenhouse Gas (GHG) labels available for installation.

Transmission

4 bulletins
11028308

24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements.

11000766

New tools are required to support PACCAR TX-8 / ZF transmissions.

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Part numbers E0l-1012 (Adapter, Jack TX-8), E0l-1014 (Front Seal Installer), and E0l-1015 (Rear Seal Installer) are currently available to order

10252589

Safety Recall INTERIM NOTIFICATION Parts are not currently available for this safety recall.

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This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost.

10241497

Safety Recall: Parts and repair procedures are now available.

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Kenworth has determined that a safety defect exists in certain Model Year 2023-2024 T280, T380, and T480 chassis with TX-8 transmissions and flange mounted yokes. A locking feature may not be installed on fastener threads. This may allow the driveline fasteners to become loose, increasing the risk of a crash or injury.

Electrical

3 bulletins
11033387

Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for...

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installation.

11027067

Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU)...

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part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Parts Matrix for required parts per chassis.

10214852

Due to a global chip shortage, certain chassis will be shipped without the Bendix side object detection radar modules and A-pillar displays.

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Refer to Sales Bulletin TE2680 for details.

Other

2 bulletins
11037541

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes.

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2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

10225582

Info Only - Parts kits are now available to install the Bendix Side Collision Mitigation Radar system (BlindSpotter) on...

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chassis that were delivered with a Prewire sales code due to parts shortages. Ordering and installation procedures are included.

Body & Paint

2 bulletins
11033351

Troubleshooting procedures for 2.1m cab power windows are now available.

10251173

SAFETY RECALL Certain T180/T280/T380/T480 chassis may have cab mirror glass lock rings not fully seated.

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This could result in loss of mirror glass, reducing rear visibility and increasing the risk of an accident or injury. Missing mirrors cause non-compliance with FMVSS 111 / CMVSS 111. Mirror glass lock rings must be inspected and, if necessary, reseated.

Lighting

2 bulletins
11016469

Safety Recall Updated software and repair procedures are now available.

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The Exterior Lighting Switch (ELS) in certain T180/T280/T380/T480 chassis may not function and can be reset only by a key cycle. This issue may result in non-compliance with FMVSS/CMVSS 101 and 108. Affected chassis must have the Vehicle Software updated.

11014764

"Safety Recall Interim Notification The Exterior Lighting Switch (ELS) in certain T180/T280/T380/T480 chassis may not...

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function and can be reset only by a key cycle. This issue may result in non-compliance with FMVSS/CMVSS 101 and 108. This bulletin will be updated when software and programming procedures are available."

Fuel System

1 bulletin
11029787

Cummins TSB 210203 has been updated to remove the PACCAR suction side fuel filter part number from Table 1 as the filter...

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is no longer compatible.

Pre-Delivery & Maintenance

1 bulletin
11027057

A new Recommended Repair has been added.

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It must be used if safety recall 25PACF is performed prior to or at the same time as this repair since the 25PACF remedy also satisfies this safety recall.

Brakes

1 bulletin
10244484

Safety Recall Interim Notification Certain T280/T380/T480 chassis built with 2.1m Medium Duty End of Frame Trailer...

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Connections may not meet the standard trailer brake release timing requirements by 0.5 seconds. A delay in the trailer brake release can create instability to the trailer and increase the risk of a crash. Parts and repair procedures are not yet available. This bulletin will be updated when a repair path is determined.