Powered byNHTSA|EPA|Community Reports|Updated

2021 Kenworth T380 TSBs

28 Technical Service Bulletins across 8 categories

Engine

9 bulletins
11028318

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

Read full bulletin

Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11027065

The parts section has been updated for clarity.

Read full bulletin

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11027063

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

Read full bulletin

Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

11026414

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector.

Read full bulletin

Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

10248329

Safety Recall 23KWJ: T280/T380/T480 Delayed Trailer Brake Release T280/T380/T480 Delayed Trailer Brake Release.

Read full bulletin

Safety Recall Certain T280/T380/T480 chassis built with 2.1m Medium Duty End of Frame Trailer Connections and Tractor Protection Valves may not meet the standard trailer brake release timing requirements by 0.5 seconds. A delay in the trailer brake release may create momentary instability to the trailer and increase the risk of a crash.

10238382

Certain chassis with Engine Model Year 2016-2021 PACCAR MX-11/MX-13, or EPA13 and EPA21 Cummins ISX12/ISX15/X15 engines...

Read full bulletin

that had a previously failed DEF sensor and with DEF sensor software disabled due to industry DEF sensor shortages will now be able to receive a replacement DEF sensor, DEF tank heater coolant control valve, and re-enabled DEF diagnostic software. Please note that chassis equipped with PACCAR PX engines will be eligible for this repair at a future date when software is available.

10237150

Parts and repair procedures are now available.

Read full bulletin

Kenworth has determined that a safety defect exists in certain Model Year 2021-2024 T280, T380, and T480 chassis with air brakes. The brake pedal plunger which connects the brake pedal to the brake valve may dislodge after the pedal is fully depressed, and rapidly released (side slip foot brake release). If the plunger in the brake pedal assembly dislodges, the driver may be unable to apply the service brakes, which may increase the risk of a crash.

10225578

Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with...

Read full bulletin

Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.

10206066

Information Only: Due to differences between the PACCAR MX-11 or MX-13 2021A and 2021B engines, technicians must be able...

Read full bulletin

to identify which of these engines are in a chassis.

Software & Calibration

5 bulletins
11036291

The verbiage in the Introduction section has been updated.

11033918

"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair...

Read full bulletin

procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions."

11032290

Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.

11029738

The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to...

Read full bulletin

the end customer.

11027058

Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated...

Read full bulletin

Greenhouse Gas (GHG) labels available for installation.

Transmission

4 bulletins
11028308

24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements.

11000766

New tools are required to support PACCAR TX-8 / ZF transmissions.

Read full bulletin

Part numbers E0l-1012 (Adapter, Jack TX-8), E0l-1014 (Front Seal Installer), and E0l-1015 (Rear Seal Installer) are currently available to order

10252589

Safety Recall INTERIM NOTIFICATION Parts are not currently available for this safety recall.

Read full bulletin

This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost.

10217125

chassis with a PACCAR TX-8 transmission without cruise control may have active transmission faults 86-2 and 595-2.

Read full bulletin

These faults do not affect the operation of the transmission and can be ignored.

Electrical

3 bulletins
10201965

Fix-As-Fail Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available.

Read full bulletin

As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics.

10200931

Safety Recall - Model year 2021 Cummins PX9 fuel hose assemblies may leak from the hoses between the fuel pump and the remote filter head.

Read full bulletin

A fuel leak in the presence of an ignition source may increase the risk of a fire. A repair is now available.

10198762

Information Only C hassis equipped with MY2021 B EPA emission s standards will be shipped through atleast ...

Read full bulletin

the end of the 2021 calendar year without particulate matter (PM) sensors installed .

Body & Paint

2 bulletins
11033351

Troubleshooting procedures for 2.1m cab power windows are now available.

10201956

Information Only - Rear axle Quarter Fenders with less than two inches of clearance between the top of the quarter...

Read full bulletin

fender and the bottom of the trailer/equipment are susceptible to damage. The lack of clearance could result in cracked/broken quarter fenders or complete separation if undetected or un-remedied.

Fuel System

2 bulletins
11029787

Cummins TSB 210203 has been updated to remove the PACCAR suction side fuel filter part number from Table 1 as the filter...

Read full bulletin

is no longer compatible.

10200929

A DPF regeneration two-position switch parameter is causing inhibited DPF regeneration.

Read full bulletin

A parameter update, via Cummins Insite, restores proper DPF regeneration function.

Brakes

2 bulletins
10244484

Safety Recall Interim Notification Certain T280/T380/T480 chassis built with 2.1m Medium Duty End of Frame Trailer...

Read full bulletin

Connections may not meet the standard trailer brake release timing requirements by 0.5 seconds. A delay in the trailer brake release can create instability to the trailer and increase the risk of a crash. Parts and repair procedures are not yet available. This bulletin will be updated when a repair path is determined.

10198763

A vinyl camouflage wrap was applied to new model T280, T380, and T480 cabs built during pre-production.The purpose of...

Read full bulletin

the wrap was to protect the confidentiality of the trucks until the unveiling. The wrap can now be removed.

Other

1 bulletin
11037541

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes.

Read full bulletin

2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."