2023 Kenworth C500 TSBs
13 Technical Service Bulletins across 6 categories
Engine
4 bulletinsProcedure pictures updated for clarity.
Read full bulletin
When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.
SAFETY RECALL Additional chassis have been included.
Read full bulletin
The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combined volume of all service brake chambers which fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No.121, Air Brake Systems.
Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with...
Read full bulletin
Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.
Certain T680 NextGen chassis equipped with an RCX230 Horton fan clutch and a Cummins X15 engine are experiencing an adapter harness failure.
Read full bulletin
This failure causes the fan to remain activated while the truck is in operation and may trigger a check engine light and diagnostic trouble codes.
Software & Calibration
3 bulletinsThe verbiage in the Introduction section has been updated.
The attached procedures document has been updated with more detail and explanations.
Read full bulletin
This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.
Sheppard Recall Order Process Update - The Parts section has been updated with revised steps for opening a TCS365 Order...
Read full bulletin
Support Order Inquiry case.
Air Bags & Safety
2 bulletinsSafety Recall Repair parts and procedures are now available.
Read full bulletin
On certain Kenworth model years 2018 through 2024 C500/T660/T800/W900 trucks with Sears Atlas 70 or 80 series seats, a spacer was installed on the seatbelt mounting assembly. In a severe collision, the ICP bar may fail, increasing the risk of injury.
Safety Recall Interim Notification On certain Kenworth model year 2018 through 2024 C500/T660/T800/W900 trucks with...
Read full bulletin
Sears Atlas 70 or 80 series seats, an additional spacer was installed on the seatbelt mounting assembly. In a severe collision, the ICP bar may fail allowing the seatbelt to slip, increasing the risk of injury. This bulletin will be updated when repair parts and procedures become available.
Body & Paint
2 bulletinsChassis were shipped without door stop plates installed due to a supplier shortage.
Read full bulletin
Parts kits are now available and shipped to dealers. Installation procedures and warranty information have been included. Cotter pins are not included in the parts kit and will need to be locally sourced.
NFO ONLY Certain Model Year 2023 T800, W900, and C500 chassis were shipped without door stop plates installed due to a supplier shortage.
Read full bulletin
This bulletin will be updated once parts are available.
Other
1 bulletin"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes.
Read full bulletin
2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
Brakes
1 bulletinCertain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume...
Read full bulletin
requirements per FMVSS/CMVSS 121 Air Brake Systems. This bulletin will be updated when repair parts and procedures are available.